Name: San Jose Marriott
Address: 301 South Market Street, Downtown San Jose, San Jose, California, United States of America, San Jose, Santa Clara County, US
Price range: US$212–US$2,191 per night
Rating: 8.18

What guests think

At San Jose Marriott, guests often praise the central downtown location and friendly staff, along with generally clean, comfortable rooms and appealing views, though experiences vary due to noise, parking costs and delays, and occasional maintenance or amenity issues.

Many enjoy the pool, hot tub, gym, and M Lounge, while others report elevator delays or outages. On-site dining draws mixed feedback, with some tasty items but limited hours, no room service at times, and uneven breakfast quality. Best suited to travelers prioritizing downtown access and modern conveniences over a full slate of perks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the pool, hot tub, and gym, and some appreciate the lobby bar/restaurant and M Lounge. Recurring concerns include expensive or congested parking and slow or malfunctioning elevators.

Related guest reviews

8

Desiree

27 Nov 2024

·

Stayed 1 night

Great location; friendly, accommodating staff; nice, open lobby good for meetings, remote work or just waiting for room; decent hotel gym and heated pool.

10

Brayan

15 Apr 2025

·

Stayed 2 nights

Nice views but parking is too expensive.

10

Ky

27 Apr 2025

·

Stayed 2 nights

Everything was great! Looked just like pictures & was up to par! Friendly people, friendly guests. Great gym & pool! Great experience.

10

Starling

31 Jan 2025

·

Stayed 1 night

An excellent large room with sweeping views, impeccably clean, wonderful staff, bars and restaurant in the lobby and conveniently connected to the convention center!

10

F Nelson

17 Nov 2024

·

Stayed 1 night

It's a nice place. Service was good. The pool in hot tub were clean. It was nice to have a bar And restaurant downstairs. The walls are a little thin though as we heard a lot of loud people late at night walking through the Halls or coming off the elevator.

8

Alexandra

23 Jul 2025

·

Stayed 2 nights

Pool was grubby and hot tub didn't work

10

Joseph

24 Jul 2024

·

Stayed 2 nights

My wife and I had a great time from a Sunday to Tuesday stay! The hotel host were really helpful and friendly. We had access to their M Lounge and it was very convenient! Great breakfast and dinners, snacks were nice and refreshing and the coffee machines were perfect for all your different preferences! Our room on the 23rd floor windows were clean for a great view of the city! The hotel is right in the middle of down town so we didn’t have to use our car at all the whole time we stayed everything was walking distance and they have a train stop right outside! Great area!! Our only problem with our room was both our nightstand lights kept flickering for some reason and bothering us both so we just kept those off we didn’t feel it was a major issue to bring it to staffs attention but other than that I would and will definitely be coming back to stay here again! Amazing and relaxing experience

4

Maria

15 May 2023

·

Stayed 1 night

They did not have parking, the elevator was not working. It was tiring to walk 20 floors

6

Jessica

23 Jan 2023

·

Stayed 2 nights

Well none of the restaurants open until 5 to serve food on a Sunday and we had to door dash food for our kids to eat. No hard alcohol served anywhere there until 5 pm and our car was stuck in valet for over an hour due to an issue with another car dying in front of my car. The food thing was the biggest issue for us. Also the wait times for the elevators was insane! They need more staff or something.

10

Druce

1 Dec 2022

·

Stayed 19,322 nights

The location of this property was great. We were going to a play in the San Jose Center for Performing Arts, and this was two blocks away, and across the street from the Christmas display in the park. It was good that you had valet parking, and the attendants were friendly and on the ball, but the valet area is small and can get conjested quickly. We had to circle the block when we first arrived because the area was completely filled with an influx of arrivals. I am not sure that there is anything you can do about this, as it is a downtown area and you have only so much room. Beyond that, it was perfect.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is frequently praised across rooms and common areas. A few guests reported issues such as hair in bathrooms, dusty rooms, and dirty windows.

Related guest reviews

10

Nick

30 Sept 2025

·

Stayed 1 night

Very clean

10

Valeria

26 Oct 2024

·

Stayed 1 night

I loved the hotel! I’m an ex hotel room inspector so I am very picky on cleanliness and everything. The hotel was fantastic! Everything from the front desk, lobby, hallways, room, it all felt & looked so clean! I’d definitely go back and stay! The pillows & bed were so comfortable like sleeping on a cloud.

10

Sara

9 Jun 2025

·

Stayed 2 nights

The front desk staff were friendly and warm in addition to professional. The entire premises is spotless. I'd stay again.

10

Alex

19 Oct 2025

·

Stayed 1 night

Clean and newer

6

Navid

16 Dec 2022

·

Stayed 19,341 nights

Super dirty windows, looking outside was giving me a headache! Pool was cool but there is now shower around the pool. Find the staff a bit rude compared to other places. They charged me 10$ for extending my check out by an hour! Most places either don’t do that or do that for free. Charging 10$ for it was a cheap gesture!

4

Timothy

25 Nov 2024

·

Stayed 1 night

Parking was $60 for less than 24 hours. Long black curly hair plainly in sight on the bathroom counter. Restaurant menu advertised fresh squeezed orange juice for $8 - but it was bottled from concentrate and gross. Could hear our upstairs neighbors as if they were inside our room and could hear everything going on in the hallway. It was loud all night. For the money I expected better.

6

Kara

21 Jul 2024

·

Stayed 2 nights

Windows were filthy and didn’t like no restaurants or bars open til 5 on the weekends

6

Julio

23 Jun 2024

·

Stayed 1 night

Tv wasn’t working and staff seemed unconcerned about it. Also the room was very dusty.

8

Stephanie

2 Jan 2023

·

Stayed 1 night

Nice hotel but my room wasn’t as clean. A lot hair in my shower and on the floor.

10

Claudia

31 Jul 2025

·

Stayed 2 nights

Very clean and comfortable

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AI-generated summary based on recent guest reviews

Rooms

Many describe rooms as comfortable, spacious, and with excellent city views. Drawbacks include street and hallway noise, inconsistent A/C or ventilation, and occasional issues like weak shower pressure or clogged sinks; Wi-Fi may carry an extra charge.

Related guest reviews

10

Hollee

23 Feb 2025

·

Stayed 1 night

Enjoyed the view from the room, worth what we paid.

4

Rudy

27 Jun 2025

·

Stayed 3 nights

The room we stayed in had no proper working ventilation in the bathroom. So it made the bathroom so hot to shower inside. Also the room has no proper airflow. The AC would be blowing at its lowest temp but the room would not stay cool. As a warm sleeper, it was bad. The hallways were way cooler.

8

Nathan

5 May 2024

·

Stayed 1 night

Stay was great. The bathroom sink was clogged and did not drain.

10

Starling

31 Jan 2025

·

Stayed 1 night

An excellent large room with sweeping views, impeccably clean, wonderful staff, bars and restaurant in the lobby and conveniently connected to the convention center!

10

Damian

16 Feb 2025

·

Stayed 1 night

Nice views

6

nestor

10 Feb 2025

·

Stayed 2 nights

Alison is wonderful. The Valet team is what makes this place funtion. The room was just ok. Very noisy. Even 16 floors up. Spent alot to stay for 2 nights.

10

Amy

2 Sept 2025

·

Stayed 2 nights

The only issue I have with this hotel would be the sink and the bathroom. I believe that you guys have some plumbing issues taking really long for the water to go down and the shower had some water pressure issues

10

Cori

17 Sept 2024

·

Stayed 1 night

Amazing views.

8

irwin

27 Nov 2024

·

Stayed 1 night

We stayed in a king room. It has lots of room the bathroom was a good size with a nice walk in shower. But the shower had horrible water pressure. The rooms have a great view of the city. The breakfast was ok but very limited. But overall the property was very nice and well located in down town. Will definitely stay there again any time we are in town.

10

Valerie

19 Oct 2025

·

Stayed 2 nights

Room was great

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AI-generated summary based on recent guest reviews

Service

Front desk and staff are widely described as friendly, helpful, and accommodating, with quick check-in and problem-solving noted. However, some report inconsistent service from valet and certain dining staff, slow responses, and inflexible refund or cancellation policies.

Related guest reviews

8

Ben

3 Feb 2025

·

Stayed 1 night

Valet parking was not available at check in, had to wait an hour for valet parking. Had to park in another place waiting for valet parking. Check in was okay. Check out was okay, had a problem with being charged for WiFi connection but straightened out. Valet parking personnel were okay. Bakery/store personnel were somewhat indifferent to customers.

10

Samantha

6 Oct 2025

·

Stayed 2 nights

Room was clean and comfortable. Staff was friendly and helpful. Toilet flushed twice every time, which in CA is an issue. Room service food was passable...pizza was cold but tasty, wine was hot but drinkable and I will buy a bottle at a later date to enjoy at the right temp. Gelato was very good! Valet pickup was a bit crazy and the poor guy seems quite confused so pack your patience. Otherwise, great stay.

8

Cherice

13 Aug 2023

·

Stayed 1 night

There was short guy in a suit, I believe worked in valet parking...he was rude and arrogant.

10

Sara

9 Jun 2025

·

Stayed 2 nights

The front desk staff were friendly and warm in addition to professional. The entire premises is spotless. I'd stay again.

10

Mari

16 May 2025

·

Stayed 2 nights

My children loved it! The staff was great! A huge shout out to Greg! He went above and beyond to make sure our stay was great especially with 2 under 4. Definitely coming back!

4

Gareth

20 May 2025

·

Stayed 1 night

Property wouldn’t let me cancel with refund or transfer to a different location due to booking mistake and the hotel parking garage was full on arrival. They charge extra for parking, early check in, breakfast and WiFi. Disappointed in this location and the service.

10

Virginia

20 Jul 2025

·

Stayed 1 night

Staff was amazing at promptly checking us in. We waited less than 2 minutes, even though there were multiple families in line. Staff are friendly and helpful. We loved that food delivery drivers are allowed to drop off at your room door, and we didn't have to walk downstairs to get our food in the lobby. Only a few minutes from the SAP Center, very convenient. We enjoyed our stay and would stay here again.

8

Akinola

12 Aug 2025

·

Stayed 1 night

I loved it . Jasmine , the front desk attendant was extremely kind and respectful, her smile lightens up the entire room, she deserves a raise for real. One of the staffs at the Marriott club restaurant was a bit rude each time I went to ask her for something while having breakfast, I had to mention it to her other colleague , was not pleasant at all.

10

Susan

29 May 2025

·

Stayed 3 nights

Expedia messed up our reservation but they spent a lot of time fixing it.

10

Linda

24 Mar 2025

·

Stayed 1 night

We were greeted warmly upon arrival. Because of an event we were attending on check out morning, we requested a late check out. The clerk was very kind and accommodated. Our rooms were clean and comfortable. The only thing I felt missing was a microwave. Glad we had a small refrigerator!

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Location

Downtown location is repeatedly praised as walkable to the convention center, SAP Center, Civic, restaurants, and bars; several note it feels safe and convenient, with a train stop nearby.

Related guest reviews

8

Desiree

27 Nov 2024

·

Stayed 1 night

Great location; friendly, accommodating staff; nice, open lobby good for meetings, remote work or just waiting for room; decent hotel gym and heated pool.

10

Jose

30 Jun 2025

·

Stayed 1 night

Walking distance to all my needs

10

Michael

14 Apr 2025

·

Stayed 1 night

If I ever need to stay in San Jose again, I will probably stay at the San Jose Marriott again. I was able to drive easily in the convention center parking garage that appeared clean and safe, park my car, and take a short walk across the parking garage to the elevator door that opened one floor up at the hotel lobby. Easy and fast check-in, into my room, and I hit the heated pool and hot tub. Upon return to my room I enjoyed the modern bathroom and shower. A short walk to Morton's for dinner and back to my room. It was really quiet and I was glad that my room did not have a noisey mini-fridge.

10

Joseph

24 Jul 2024

·

Stayed 2 nights

My wife and I had a great time from a Sunday to Tuesday stay! The hotel host were really helpful and friendly. We had access to their M Lounge and it was very convenient! Great breakfast and dinners, snacks were nice and refreshing and the coffee machines were perfect for all your different preferences! Our room on the 23rd floor windows were clean for a great view of the city! The hotel is right in the middle of down town so we didn’t have to use our car at all the whole time we stayed everything was walking distance and they have a train stop right outside! Great area!! Our only problem with our room was both our nightstand lights kept flickering for some reason and bothering us both so we just kept those off we didn’t feel it was a major issue to bring it to staffs attention but other than that I would and will definitely be coming back to stay here again! Amazing and relaxing experience

10

Brandon

8 May 2025

·

Stayed 2 nights

Staff was great and the hotel is in the heart of downtown and is in a wonderful location

10

Virginia

20 Jul 2025

·

Stayed 1 night

Staff was amazing at promptly checking us in. We waited less than 2 minutes, even though there were multiple families in line. Staff are friendly and helpful. We loved that food delivery drivers are allowed to drop off at your room door, and we didn't have to walk downstairs to get our food in the lobby. Only a few minutes from the SAP Center, very convenient. We enjoyed our stay and would stay here again.

10

Bryce

14 Apr 2025

·

Stayed 1 night

Perfect place to stay!! Especially if attending an event at the San Jose Civic as it’s right across the street!

10

Reniah

27 Apr 2025

·

Stayed 1 night

I enjoyed the convience of the location. Right in the center of downtown near many shops, good eats, bars, & lounges. The property itself was beautifully decorated, clean, & has amazing views. They suggest vallet parking however i parked in public parking lot overnight & lyft throughout the city.

10

Linda

23 Aug 2024

·

Stayed 1 night

Beautiful, clean hotel. Staff was super friendly. Very safe area, in a perfect location. Very walkable.

10

George

17 Mar 2024

·

Stayed 1 night

Great. Literally 50 feet to the convention center.

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AI-generated summary based on recent guest reviews

Dining

On-site dining gets mixed reviews: some enjoyed burgers, the lobby bar, and M Lounge offerings, but others cite limited hours (especially on weekends), no room service at times, and uneven quality or value.

Related guest reviews

8

Ryan

24 Mar 2025

·

Stayed 1 night

The restaurant and other amenities are nice.

10

Samantha

6 Oct 2025

·

Stayed 2 nights

Room was clean and comfortable. Staff was friendly and helpful. Toilet flushed twice every time, which in CA is an issue. Room service food was passable...pizza was cold but tasty, wine was hot but drinkable and I will buy a bottle at a later date to enjoy at the right temp. Gelato was very good! Valet pickup was a bit crazy and the poor guy seems quite confused so pack your patience. Otherwise, great stay.

6

Jennifer

17 Oct 2023

·

Stayed 1 night

Staff was great - hotel was clean. No room service - which was inconvenient since my son was sick. The TV remote was broken - and the camera scan system that they wanted you to use also did not work. The staff did bring a remote that worked better. The hotel food was sub-par. And they keep showing you on the tv the fancy Marriot BONVOY commercial - which when staying in downtown San Jose at an 'okay" Marriott seemed a bit over the top. Fine hotel but just a bit nicer of a Hampton Inn.

10

Starling

31 Jan 2025

·

Stayed 1 night

An excellent large room with sweeping views, impeccably clean, wonderful staff, bars and restaurant in the lobby and conveniently connected to the convention center!

4

Timothy

25 Nov 2024

·

Stayed 1 night

Parking was $60 for less than 24 hours. Long black curly hair plainly in sight on the bathroom counter. Restaurant menu advertised fresh squeezed orange juice for $8 - but it was bottled from concentrate and gross. Could hear our upstairs neighbors as if they were inside our room and could hear everything going on in the hallway. It was loud all night. For the money I expected better.

10

Joseph

24 Jul 2024

·

Stayed 2 nights

My wife and I had a great time from a Sunday to Tuesday stay! The hotel host were really helpful and friendly. We had access to their M Lounge and it was very convenient! Great breakfast and dinners, snacks were nice and refreshing and the coffee machines were perfect for all your different preferences! Our room on the 23rd floor windows were clean for a great view of the city! The hotel is right in the middle of down town so we didn’t have to use our car at all the whole time we stayed everything was walking distance and they have a train stop right outside! Great area!! Our only problem with our room was both our nightstand lights kept flickering for some reason and bothering us both so we just kept those off we didn’t feel it was a major issue to bring it to staffs attention but other than that I would and will definitely be coming back to stay here again! Amazing and relaxing experience

6

Kara

21 Jul 2024

·

Stayed 2 nights

Windows were filthy and didn’t like no restaurants or bars open til 5 on the weekends

8

irwin

27 Nov 2024

·

Stayed 1 night

We stayed in a king room. It has lots of room the bathroom was a good size with a nice walk in shower. But the shower had horrible water pressure. The rooms have a great view of the city. The breakfast was ok but very limited. But overall the property was very nice and well located in down town. Will definitely stay there again any time we are in town.

6

Salvador

22 Jul 2025

·

Stayed 1 night

The restaurant had a wonderful burger. Wait staff there was friendly. Desk staff was ok. Not to friendly nor rude. Hotel room was clean and spacious. Empty fridge was a nice amenity to use. I do however feel they could easily offer a complimentary breakfast.

6

Jessica

23 Jan 2023

·

Stayed 2 nights

Well none of the restaurants open until 5 to serve food on a Sunday and we had to door dash food for our kids to eat. No hard alcohol served anywhere there until 5 pm and our car was stuck in valet for over an hour due to an issue with another car dying in front of my car. The food thing was the biggest issue for us. Also the wait times for the elevators was insane! They need more staff or something.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$360
February	US$481
March	US$593
April	US$278
May	US$396
June	US$374
July	US$327
August	US$294
September	US$364
October	US$408
November	US$356
December	US$321

Su	Mo	Tu	We	Th	Fr	Sa
				1 $301	2 $291	3 $303
4 $239	5 $379	6 $455	7 $456	8 $343	9 $388	10 $336
11 $292	12 $1,544	13 $2,191	14 $1,805	15 $341	16 $312	17 $312
18 $356	19 $716	20 $1,913	21 $1,108	22 $1,103	23 $251	24 $256
25 $223	26 $376	27 $399	28 $387	29 $264	30 $300	31 $212

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $257	19 $224
20 $248	21 $463	22 $639	23 $1,816	24 $921	25 $354	26 $284
27 $224	28 $530	29 $1,193	30 $448

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Luxury Room, 1 King Bed, City View

Room, 1 King Bed (Hearing Accessible)

Luxury Room, 1 King Bed (Mobility Hearing Accessible, Tub)

Club Room, 2 Queen Beds, City View

Luxury Room, 2 Queen Beds

Room, 2 Queen Beds, City View (Corner)

Room, 2 Double Beds, City View

Concierge Room, Club Room, 1 King Bed, City View

Luxury Room, 1 King Bed

Room, 1 King Bed, City View

Room, 2 Queen Beds, City View

Junior Suite, 1 King Bed with Sofa Bed, City View (Corner)

Club Room, 2 Double Beds, City View

Luxury Room, 2 Double Beds

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about San Jose Marriott

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Prices for upcoming dates