Name: TownePlace Suites by Marriott San Jose Cupertino
Address: 440 SARATOGA AVENUE, West San Jose, San Jose, California, United States of America, San Jose, Santa Clara County, US
Price range: US$130–US$454 per night
Rating: 8.73

What guests think

At TownePlace Suites San Jose Cupertino, travelers consistently note clean, spacious, apartment-style suites with full kitchens, friendly and helpful staff, and a convenient, walkable location near restaurants and shopping, with easy, free parking and generally quiet stays.

Several reviews mention dated furnishings or appliances, firm mattresses, occasional odors, and sporadic noise or maintenance issues such as loud fridges or AC problems. Breakfast is generally good with decent variety, though the seating area is small and restocking can lag; a few guests disliked prepackaged waffles or pork-heavy hot options. Facilities are basic: the pool is small and sometimes cold, signage or driveway access can be tricky, and a hot tub appears unclear or absent. Expect a functional, good-value base for the area, with practical comforts and some trade-offs in age and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is easy and free; some guests noted a single entry and multiple locks. The pool is small and sometimes cold, driveway/sign visibility can be tricky, and a hot tub appears to be absent.

Related guest reviews

8

Imani

5 Jul 2024

·

Stayed 1 night

The room is nice and comfortable. The area is quiet. The fridge in the room was a bit older so it was a little loud. I needed my noise canceling headphones to sleep otherwise I might have unplugged it. The listing says there is a hot tub, but I didn't see one. The staff didn't give me any info on the facilities when I checked in, but I also didn't ask. They could be a bit more welcoming. Overall, it was a nice stay and I would stay there again.

8

Candice

8 Sept 2025

·

Stayed 1 night

Staff were respectful, and it was nice to find parking easily and not be charged extra for it.

10

April

2 Sept 2025

·

Stayed 2 nights

This property is very clean, quiet, and has many restaurants and stores around the property. Suites are fully stocked with home essentials. A very nice breakfast is provided each morning. Very helpful staff, and parking is readily available. I have stayed several times.

10

Lilly

13 Jun 2025

·

Stayed 1 night

Property was comfortable but was not easy to locate since the sign is not easily visible due to the shrubs

4

Robin

6 Apr 2025

·

Stayed 8 nights

There was loud noise from the street and from neighboring rooms going in and out. The pool is quite small and advertised as heated but was quite cold. The staff was friendly and kind. They allowed us to check out early given our needs. The breakfast was delicious.

8

Quinn

9 Aug 2024

·

Stayed 2 nights

Quiet hotel with room for a family if 5, the pool was nice but a little bit cold.

10

Wendy

20 Oct 2025

·

Stayed 1 night

I felt secure leaving my car in parking lot, the gal up front was very nice and helpful, room was clean but the mattress was a bit stiff.

8

Steven

13 Oct 2025

·

Stayed 1 night

Hard to get in the drive way. I was concerned that there were so many locks getting to our room. Breakfast was good but not use to fried rice and miso soup as an option with my eggs and coffee.

8

Martha

2 Nov 2024

·

Stayed 3 nights

As above. However disappointed there wasn’t a hot tub

10

Ricardo

4 Aug 2025

·

Stayed 1 night

Great customer service, properly is well kept, clean and with free parking

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are generally very clean. However, multiple guests reported strong cleaning odors or hallway smells and occasional exterior or window cleanliness issues, with housekeeping/replenishment not always frequent.

Related guest reviews

8

Dianna

30 Jul 2023

·

Stayed 1 night

The staff was great. The rooms were amazing and clean. The trash outside around the facility was over flowing in all outside trash cans. It looked like they completely forgot to change the trash for several days. Other than that, I enjoyed my stay.

10

April

2 Sept 2025

·

Stayed 2 nights

This property is very clean, quiet, and has many restaurants and stores around the property. Suites are fully stocked with home essentials. A very nice breakfast is provided each morning. Very helpful staff, and parking is readily available. I have stayed several times.

6

Eva

30 Jul 2023

·

Stayed 1 night

Hotel located near Asian mall; comfortable and clean except hallways have funny smell - maybe because they allow pets here.

10

Gina

21 Sept 2025

·

Stayed 1 night

Great variety of food places around the property and shopping centers. Not too far from the mountain winery. Very clean, friendly staff and the breakfast was good.

6

Christine

13 Mar 2024

·

Stayed 6 nights

The bed was comfortable. The room was dated, there was not a luggage rack nor a dresser to put your clothes in. The kitchen was functional but the appliances were very old. It would have been nice to have the room serviced daily rather than every other day. We would have to go to the office to get coffee because that was not replenished. Could not see out the windows because they were that dirty. Probably would not stay there again.

8

Laura

19 Nov 2024

·

Stayed 2 nights

Staff was friendly and the breakfast was very good. Selection was done nicely and always restocked.The only thing worth mentioning is that while the room was very clean and bed was comfortable, there was an odor in the room I had a bit of trouble with. I finally turned off the heating/cooling module so that air wouldn't come in any longer. I did let the staff at the front desk know.

10

Venetra

26 Aug 2024

·

Stayed 2 nights

Enjoyed 2 nite stay at this property! Although it is a little dated it was clean and the staff was friendly & helpful.

6

Patricia

30 Jul 2025

·

Stayed 2 nights

The bed was hard and pillows a bit flat. But the rooms were very clean and the staff was helpful and accommodating. We forgot a phone and a blanket, staff held on to it for us for a couple of days since we live out of town. They made our stay a positive one for sure. Thank you staff!!

6

Brittany

2 Jun 2024

·

Stayed 4 nights

Let me start with, I NEVER leave reviews! I stayed 4 nights at this location. When I checked in and entered my room there was an extremely strong, pungent smell of carpet cleaner or some sort of cleanser. I left my window open and the bathroom fan on for the 5 hours I was out that evening. When I returned it still was so strong. The smell never went away the entire stay. That was awful. The bed was super uncomfortable. Nice pillows, but the bed was hard. As a side sleeper, I couldn’t sleep all night. Some people might prefer that type of mattress. The breakfast was decent. Varied. Overall it was decent, but someone’s got to figure out how to air out that cleaner smell. It’s horrible!

10

Ricardo

4 Aug 2025

·

Stayed 1 night

Great customer service, properly is well kept, clean and with free parking

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious with full kitchens and an apartment-like layout; many found them comfortable and quiet. Some note dated furnishings or appliances, firm mattresses, and occasional street or in-room noise, plus small quirks like TV placement or limited storage.

Related guest reviews

4

Frank

3 Sept 2023

·

Stayed 3 nights

Lots of street noise and AC vantilation noises. When AC was shut down the noise still existed. Can't sleep at night.

6

Fuhwa

7 Sept 2025

·

Stayed 4 nights

The breakfast has decent quality and variety. The staff at the front desk is freuqnetly not around though not affecting thins much. the queen bed really is more like a full size bed.

10

Katie

19 Aug 2024

·

Stayed 2 nights

The staff were great and the beds were comfy. The couch in the living room had seen better days and wasnt comfortable. They had Internet TV which is great you can sign into your apps.

4

Robin

6 Apr 2025

·

Stayed 8 nights

There was loud noise from the street and from neighboring rooms going in and out. The pool is quite small and advertised as heated but was quite cold. The staff was friendly and kind. They allowed us to check out early given our needs. The breakfast was delicious.

6

Christine

13 Mar 2024

·

Stayed 6 nights

The bed was comfortable. The room was dated, there was not a luggage rack nor a dresser to put your clothes in. The kitchen was functional but the appliances were very old. It would have been nice to have the room serviced daily rather than every other day. We would have to go to the office to get coffee because that was not replenished. Could not see out the windows because they were that dirty. Probably would not stay there again.

10

Matthew

7 Oct 2025

·

Stayed 1 night

Nice clean updated rooms with kitchen and desk

10

Marty

1 Feb 2025

·

Stayed 1 night

Third time staying here for business travel. Apple is close, makes a nice stay. I usually travel with a business partner, we always get the double room option. Unbelievable how much space, large kitchen, quiet and cozy. I can't imagine staying anywhere else in this area Book Now!!

10

laura

12 Dec 2024

·

Stayed 4 nights

I like that it had a full kitchen, nice to have a stove and dishes. The breakfast was really good, spinach and Swiss quiche, breakfast sandwiches, waffles, oatmeal with many choices of toppings, among other items. Staff was very helpful and pleasant, I would definitely stay here again. Area has many restaurants within walking distance.

10

Becky

19 Dec 2024

·

Stayed 1 night

This hotel was down the street from Kaiser and was reasonably priced. We also had a full kitchen.

8

Sarah

20 Oct 2025

·

Stayed 1 night

Room was clean and spacious, tv didnt face the bed though. Only one way in and out which was slightly inconvenient.

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Service

Staff are consistently friendly, helpful, and accommodating, with smooth check-ins and prompt problem solving. A few guests mentioned limited front-desk presence or less welcoming interactions.

Related guest reviews

8

Imani

5 Jul 2024

·

Stayed 1 night

The room is nice and comfortable. The area is quiet. The fridge in the room was a bit older so it was a little loud. I needed my noise canceling headphones to sleep otherwise I might have unplugged it. The listing says there is a hot tub, but I didn't see one. The staff didn't give me any info on the facilities when I checked in, but I also didn't ask. They could be a bit more welcoming. Overall, it was a nice stay and I would stay there again.

10

John

19 Apr 2024

·

Stayed 2 nights

Whenever I get a chance to stay here, I do. Staff is great, rooms are clean, and it’s quiet for the most part. Every now and then you get a loud car driving by but not often. The rooms have you feeling like you’re in an apartment and it’s extremely functional. Thanks again guys for another great stay. Your the best :)

6

Fuhwa

7 Sept 2025

·

Stayed 4 nights

The breakfast has decent quality and variety. The staff at the front desk is freuqnetly not around though not affecting thins much. the queen bed really is more like a full size bed.

10

Joshua

2 Aug 2023

·

Stayed 4 nights

We left an airbnb after one night because of a number of issues and stayed at TownePlace Suites. We wish we'd have booked this place right from the beginning! The ac wasn't working in our room so we let the front desk person know. They called later to say it had been looked at and couldn't be fixed right away so they would switch us to a different room. The woman brought our key card up and we moved to the room across the hall from ours. They addressed the issue and made it as convenient for us as possible. It was such a stark contrast to the frustration we experienced from the airbnb. The staff was very friendly and helpful and I highly recommend staying here!

10

April

2 Sept 2025

·

Stayed 2 nights

This property is very clean, quiet, and has many restaurants and stores around the property. Suites are fully stocked with home essentials. A very nice breakfast is provided each morning. Very helpful staff, and parking is readily available. I have stayed several times.

10

Evette

26 Jun 2023

·

Stayed 2 nights

From the moment I stepped into the office to check in I knew I had made a good choice. Thanks to Mar, the front desk clerk, who was our first point of contact, she made the check-in quick and easy.

10

Rhonda

15 Oct 2023

·

Stayed 2 nights

It was a spacious, comfortable room for a good rate. We liked that the breakfast was included and had a nice variety. Staff was friendly and accommodating. We will certainly stay at another Town Suites by Marriott property again.

10

Wendy

20 Oct 2025

·

Stayed 1 night

I felt secure leaving my car in parking lot, the gal up front was very nice and helpful, room was clean but the mattress was a bit stiff.

6

Patricia

30 Jul 2025

·

Stayed 2 nights

The bed was hard and pillows a bit flat. But the rooms were very clean and the staff was helpful and accommodating. We forgot a phone and a blanket, staff held on to it for us for a couple of days since we live out of town. They made our stay a positive one for sure. Thank you staff!!

10

Ricardo

4 Aug 2025

·

Stayed 1 night

Great customer service, properly is well kept, clean and with free parking

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Location

Convenient, quiet area close to restaurants, shopping, and major roads, with easy access to local attractions like Apple, Kaiser, and the Winchester Mystery House. A few noted the sign/entrance is hard to spot or some street noise.

Related guest reviews

8

Sara

14 Oct 2023

·

Stayed 3 nights

Nice quite property. Not on a busy freeway like most hotels. Walkable to a lot of shops and resturant options. Close to points of interest. Loved the amount of space and amenities provided.

10

Sachithanandam

3 Jun 2025

·

Stayed 2 nights

Neat, clean. Good breakfast. Great location.

10

Rosa

9 Feb 2025

·

Stayed 1 night

Clean, comfortable and easy access to freeway

10

Lilly

13 Jun 2025

·

Stayed 1 night

Property was comfortable but was not easy to locate since the sign is not easily visible due to the shrubs

10

Gina

21 Sept 2025

·

Stayed 1 night

Great variety of food places around the property and shopping centers. Not too far from the mountain winery. Very clean, friendly staff and the breakfast was good.

10

Frances

10 Aug 2025

·

Stayed 1 night

Quiet despite being completely booked. Close to stopping and food. Easy and quicj travel to the Mystery House.

10

Robert

25 May 2025

·

Stayed 3 nights

Good location and all the amenities we needed for wedding.

10

Deborah

9 Aug 2023

·

Stayed 1 night

The room had everything you needed. Very clean and convenient location right off the highway and close to nearby restaurants and shopping.

10

Chang

9 Sept 2025

·

Stayed 1 night

Good location

10

Becky

19 Dec 2024

·

Stayed 1 night

This hotel was down the street from Kaiser and was reasonably priced. We also had a full kitchen.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally good with a decent variety, including some hot items. Downsides include a small seating area, occasional slow restocking, and options that some found mediocre (for example, prepackaged waffles or pork-heavy choices).

Related guest reviews

8

Nicole

23 Jul 2024

·

Stayed 3 nights

The AC did not work in our room. We were so hot. The temp was 97° outside. We did have maintenance come look at it but it wasn’t fixed. We did open a window but it was so loud outside that it was a miserable 3 nights. The staff were very nice and room was very clean. The breakfast was always out of things and they were very slow at re-stocking hot items, coffee and milk (both for cereal and coffee). Overall it was fine.

6

Fuhwa

7 Sept 2025

·

Stayed 4 nights

The breakfast has decent quality and variety. The staff at the front desk is freuqnetly not around though not affecting thins much. the queen bed really is more like a full size bed.

8

DeAngelo and Michella

13 Jun 2025

·

Stayed 2 nights

Breakfast is MID. But for the price of it was good. Pull out bed was very uncomfortable

10

April

2 Sept 2025

·

Stayed 2 nights

This property is very clean, quiet, and has many restaurants and stores around the property. Suites are fully stocked with home essentials. A very nice breakfast is provided each morning. Very helpful staff, and parking is readily available. I have stayed several times.

6

Sonya

6 Nov 2024

·

Stayed 1 night

The beds are very firm and not comfortable to sleep on, they should be replaced with a very soft mattress so we can enjoy a good nights sleep. The area was pretty clean and the staff was wonderful. Wish you had an actual waffle making station as the pre-packaged waffles are horrible. Please consider taking those off the breakfast menu.

10

Herbert

7 Jul 2024

·

Stayed 3 nights

Everything was great… it’s only shortfall is a small breakfast eating area. With that said the food was excellent for a hotel free breakfast. We were happy with the variety of good choices. Get there a little earlier than you would normally to grab a table and guests filter through.

10

Gina

21 Sept 2025

·

Stayed 1 night

Great variety of food places around the property and shopping centers. Not too far from the mountain winery. Very clean, friendly staff and the breakfast was good.

4

Robin

6 Apr 2025

·

Stayed 8 nights

There was loud noise from the street and from neighboring rooms going in and out. The pool is quite small and advertised as heated but was quite cold. The staff was friendly and kind. They allowed us to check out early given our needs. The breakfast was delicious.

8

Steven

13 Oct 2025

·

Stayed 1 night

Hard to get in the drive way. I was concerned that there were so many locks getting to our room. Breakfast was good but not use to fried rice and miso soup as an option with my eggs and coffee.

10

laura

12 Dec 2024

·

Stayed 4 nights

I like that it had a full kitchen, nice to have a stove and dishes. The breakfast was really good, spinach and Swiss quiche, breakfast sandwiches, waffles, oatmeal with many choices of toppings, among other items. Staff was very helpful and pleasant, I would definitely stay here again. Area has many restaurants within walking distance.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $250	18 $160	19 $149
20 $231	21 $329	22	23	24 $228	25 $161	26 $163
27 $189	28 $295	29	30

Su	Mo	Tu	We	Th	Fr	Sa
				1 $202	2 $171	3 $153
4 $189	5 $218	6	7	8 $198	9 $153	10 $163
11 $288	12 $454	13	14	15 $282	16 $130	17 $133
18 $189	19 $284	20	21	22 $194	23 $133	24 $133
25 $189	26 $284	27	28	29 $192	30 $133	31 $132

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About this property

Location

Room options

Suite, 2 Bedrooms (Mobility Hearing Access, Roll-In Shower)

Suite, 2 Bedrooms

Studio, 1 Queen Bed with Sofa Bed

Suite, 2 Bedrooms (Hearing Accessible)

Suite, 1 Bedroom

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about TownePlace Suites by Marriott San Jose Cupertino

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