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City Express by Marriott Cancun Aeropuerto - Room
City Express by Marriott Cancun Aeropuerto - Room
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City Express by Marriott Cancun Aeropuerto - Pool

City Express by Marriott Cancun Aeropuerto


Amenities

  • Parking

  • Airport shuttle

  • Swimming pool

  • Business Center

  • Room Service

  • Dry Cleaning

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Property description

Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, complimentary use of a nearby fitness facility, and a vending machine.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At City Express by Marriott Cancun Aeropuerto, travelers praise the convenient airport location and value for a short overnight stay, while feedback often flags slow check-in, inconsistent shuttle pickups, and basic rooms that feel small with very firm beds.

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Facilities

Basic

Cleanliness

Mixed

Rooms

Basic

Location

Convenient

Dining

Limited

Was this helpful?

10

Benjamin

IAN-logo

3 weeks ago

·

Stayed 1 night

Ok
Ok

10

Stacy

IAN-logo

10 Apr 2026

·

Stayed 1 night

Everything was great
Everything was great

10

Jorge Arturo

IAN-logo

3 Apr 2026

·

Stayed 2 nights

Everything was so clean and neat, the breakfast was amazing, and the staff so helpful and nice, definitely I'll stay here again soon, thanks for everything 😊.
Everything was so clean and neat, the breakfast was amazing, and the staff so helpful and nice, definitely I'll stay here again soon, thanks for everything 😊.

4

Kenneth

IAN-logo

2 Mar 2026

·

Stayed 1 night

Arriving at the airport in Cancun your telephone service was unacceptable. Calling there was no simple way to find the extension suitable to request shuttle to the hotel. Should be easy to access instructions to shuttle pick up. Total chaos at the airport drivers offering rides at $80 USD to your hotel. There was no easy way to request English! The room was too small to support one a/c. The bathroom also too small to support your name. The included breakfast was mediocre and lacking class reasonable to your name. Parking, entry, lobby lacks appeal. In general a third rate hotel with a fancy name. The staff however were all very helpful and friendly and suggested a way to fix my iPhone, very important to me. Ken and Sally
Arriving at the airport in Cancun your telephone service was unacceptable. Calling there was no simple way to find the extension suitable to request shuttle to the hotel. Should be easy to access instructions to shuttle pick up. Total chaos at the airport drivers offering rides at $80 USD to your hotel. There was no easy way to request English! The room was too small to support one a/c. The bathroom also too small to support your name. The included breakfast was mediocre and lacking class reasonable to your name. Parking, entry, lobby lacks appeal. In general a third rate hotel with a fancy name. The staff however were all very helpful and friendly and suggested a way to fix my iPhone, very important to me. Ken and Sally

6

Rid

IAN-logo

22 Feb 2026

·

Stayed 2 nights

The rooms and hotel itself were great. We were simply using it so my child could sleep before a late night flight from Cancun. I booked the hotel for two nights. Friday Feb 13 and Saturday Feb 14. I called the hotel on Thursday Feb 12 to tell them that although I reserved for two nights and will pay for two nights I won’t be checking in until Saturday Feb 14 at 11am because we were at a resort in Cancun until that point. The hotel employee said he put a note on our reservation so that the other staff wouldn’t cancel the reservation when we weren’t there on Friday Feb 13 and that we could check in early on Feb 14. When we arrived at 1130am on Friday the front desk staff had no idea what was going on and wasn’t going to let us check in, even though I reserved for two nights. I didn’t pay for two nights as the hotels.com website wouldn’t give me the option but it was still a reservation and was confirmed by email and by one by the hotel staff. Eventually, after 45 minutes the front desk staff let my child go up to the room and sleep and charged me for one night with early check in instead of two nights. I appreciated that. We were only at the hotel from 12pm - 8pm on Feb 14. You get what you pay for at this hotel. Everything felt like a big effort and chore.
The rooms and hotel itself were great. We were simply using it so my child could sleep before a late night flight from Cancun. I booked the hotel for two nights. Friday Feb 13 and Saturday Feb 14. I called the hotel on Thursday Feb 12 to tell them that although I reserved for two nights and will pay for two nights I won’t be checking in until Saturday Feb 14 at 11am because we were at a resort in Cancun until that point. The hotel employee said he put a note on our reservation so that the other staff wouldn’t cancel the reservation when we weren’t there on Friday Feb 13 and that we could check in early on Feb 14. When we arrived at 1130am on Friday the front desk staff had no idea what was going on and wasn’t going to let us check in, even though I reserved for two nights. I didn’t pay for two nights as the hotels.com website wouldn’t give me the option but it was still a reservation and was confirmed by email and by one by the hotel staff. Eventually, after 45 minutes the front desk staff let my child go up to the room and sleep and charged me for one night with early check in instead of two nights. I appreciated that. We were only at the hotel from 12pm - 8pm on Feb 14. You get what you pay for at this hotel. Everything felt like a big effort and chore.

Blvd. Luis Donaldo Colosio Manzana 4 L. 5 LOCAL 461, Zona Calle Aeropuerto, Alfredo V. Bonfil, Cancun, Benito Juárez, Quintana Roo, Mexico

Location

When you stay at City Express By Marriott Cancun Aeropuerto in Cancun, you'll be near the airport, within a 10-minute drive of Moon Palace Golf Club and Xoximilco. This hotel is 8.1 mi (13.1 km) from Delfines Beach and 11.8 mi (19 km) from La Isla Shopping Mall.

Nichupté Lagoon(0.7 Miles)

Xoximilco(3.7 Miles)

Playa Coral(4 Miles)

El Tinto Golf Course(4 Miles)

Arrecife de Puerto Morelos National Park(4.1 Miles)

West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park(4.1 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:59

Before 13:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free self-parking is available on-site.


A complimentary continental breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.


Yes, pets are allowed with a fee of MXN 350 per accommodation, per night. Service animals are exempt from fees.


Check-in is at 3:00 PM and check-out is at 1:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.


Yes, airport shuttle services are available. Guests can arrange the transfer through the property.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.


The hotel is located near Cancun International Airport, approximately 4.5 km (2.8 miles) away. It is also within a 10-minute drive of attractions like Moon Palace Golf Club and Xoximilco.


Yes, there is an outdoor swimming pool available for guests. The pool is seasonal and operational hours may vary.


Children are welcome at the property. The minimum age for children to stay for free is not specified.


The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly for any specific requests regarding additional sleeping arrangements.


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