One Hotel Casablanca

Il y a tant de bonnes choses à dire sur cet hotel. Tout d'abord il y a l'amabilité du personnel qui est à souligner tant au niveau de la réception qu'au restaurant. Un autre bon point est l'immensité et le bon équipement de la suite ce qui est assez rare à Casablanca. En effet, nous avons eu à notre disposition une bouilloire avec thé et café. De plus l'hôtel dispose de nombreuses installations sans suppléments tel une salle de sport ouverte toute la journée. Que dire enfin du petit déjeuner d'une impressionnante variété et qui est particulièrement savoureux avec de nombreux plats tels que du poulet assaisonné ou de délicieuses verrines à la framboise. En fin de compte un hôtel à reccomander

The good: The service was excellent. The staff all went above and beyond. Our balcony was really nice. Breakfast has a nice variety and yummy juice. The bad: There is hardly any parking. We rented a Fiat and were only able to get parking because our car is so small. There are only 3-4 parking spaces out front, otherwise you have to try to find street parking on the busy street. The hotel itself feels a little worn. The bed was harder than any mattress I've ever used. It felt like sleeping on the floor. There are no blankets provided, only one single flat sheet. We were cold. The shower leaked. The street noise at night was awful and made sleeping difficult.

parking

Pas de stationnement Dangereuse location pour une femme seul ou étranger Sale Douche ne marcher pas

Lurelle, At hotel1 Casablanca has agreed to a full refund due to rooms 215 with broken toilet, shower, broken AC. Replacement room 101 had broken bed . Compensation massage given but no therapist working today . Poor service and broken promises

Staff is very accommodating and spa is wonderful.

Cold breakfast. The hotel room bathroom looked like it hadn’t been cleaned. There was already a towel on the floor. No shampoo or conditioner. Overall would not recommend.

Liked nothing - Buffet was terrible and stale and cold Room was Dirty with ants everywhere and on bed. Asked to change room And they said no because they were full. Shower leaked into the room

We stayed inky one night (didn't sleep because the whole room was disgusting) and left. I lost the money of 3 other nights. Gave us a very bad tase of first day in Casablanca that followed us for the rest of the trip.

Hôtel réservé suite à une annulation, pas digne de ses 5 étoiles. Les serviettes tachées de maquillage, la moisissure dans la chambre, le petit dej très limité avec des serveurs qui parlent et rient très fort. Aucune option végétalienne. Pas de bouteilles d'eau dans les chambres et quand on en demande en déception, on nous envoie au magasin d'à côté. Le seul point positif du séjour c'est le service de Khaled, il est incroyablement gentil et donne des conseils et des astuces pour le séjour qui sont très precieux. Merci à lui d'avoir égayé le séjour. Pour le reste, c'est équivalent à un ibis européen, rien de fou. Pour le prix on va dire que ça passe.

BED BUGS!!! We checked into the room and first noticed there was garbage still on the floor so it wasnt properly cleaned. We went out for the day and asked them to clean the room. Came pack a few hours later and room was never cleaned and we lifted the sheets and there DOZENS of bed rugs laying around. They offered us a other room and when they took us up the room obviously hasnt been cleaned as all the trash cans were still full of the prvious guests trash. At that point we didnt feel comfortable staying there and went to another hotel. They refuse to refund and were not gelpdul at all so definitely beware.

Great stuff rooms spotless

One hotel Casablanca was conveniently located and a walkable distance to a number of places. The hotel provides daily housekeeping which keeps the hotel and rooms clean. The staff was very helpful and eager to assist guests.

Hotel molto sporco con scarafaggi vivo in camera malgrado ho preso un suit famigliare con Aqua del doccia che arriva fino alla camera è con asciugamani tutti macchiato del sporco e prima collazione scarsa

Hôtel il est pas propre les chambres, il y a droit odeurs

the hotel location is in bed and dirty area we couldn’t sleep from the street fights it says in the website it’s 5 star hotel it’s not even 1 star plus the room was full of ants they were crawling on the bed don’t believe the picture of the hotel in the website i got scammed i don’t recommend it at all i didn’t enjoy my vacation and i was happy to leave

The good: The service was excellent. The staff all went above and beyond. Our balcony was really nice. Breakfast has a nice variety and yummy juice. The bad: There is hardly any parking. We rented a Fiat and were only able to get parking because our car is so small. There are only 3-4 parking spaces out front, otherwise you have to try to find street parking on the busy street. The hotel itself feels a little worn. The bed was harder than any mattress I've ever used. It felt like sleeping on the floor. There are no blankets provided, only one single flat sheet. We were cold. The shower leaked. The street noise at night was awful and made sleeping difficult.

Personale eccezionale , confort ottimo da cosigliare

Sale et beaucoup de bruit (pas isolé). Les chambres sont spacieuses avec balcon... Mais en terme de propriété c'est vraiment nul. Personnel sympa et serviable.

Muy buena habitacion y hotel. Todo muy limpio y muy buen buffet de desayuno

Great stuff but the rooms need renovations and new furniture

The staff was very nice, attentive, amazing people. The hotel is old, looks like it is going to fall apart any moment. We had an A/C leak all night. The area so, so.

We stayed two nights. Good stuff, very quick checking in and out. Little outdated bathroom, but everything is in working condition. Solid four stars.

This was probably 5* hotel when they build it but now is 3* at most. Furniture is old and full of stains. When I turned on AC it smelled so I turned off immediately. Breakfast is basic nothing special. Personnel is helpful.

Chambre parfaite

The room was beyond expectations! The staff were courteous and knowledgeable. Beat options in the buffet breakfast!

Hôtel très bien situé et personnel accueillant et sympathique

チェックインの際フロント係は私のパスポートのページを指を舐めてめくろうとしてゾッとした。バスタブを希望して事前にバスタブのある部屋をお願いしますとメールするもバスタブはない。エアコンから水漏れし、対応に来たスタッフは終始ガムを噛みながらタオルを靴のまま足で蹴って床を拭いていた。部屋は汚いし、最悪。良かった点は水がサービスなことくらい。

Amar à l'accueil est formidable. Merci pour son service !!

One hotel Casablanca was conveniently located and a walkable distance to a number of places. The hotel provides daily housekeeping which keeps the hotel and rooms clean. The staff was very helpful and eager to assist guests.

I recently had the pleasure of staying at your establishment, and I wanted to take a moment to share my experience and extend my appreciation for the exceptional service I received. From the moment I arrived, I was impressed by the warm welcome and professionalism of your staff. The check-in process was smooth and efficient, and I immediately felt at ease in the inviting atmosphere of the hotel lobby. Throughout my stay, the level of attention to detail and customer care was truly commendable. The cleanliness and comfort of the room exceeded my expectations, and I was particularly impressed by the modern amenities and thoughtful touches provided. The breakfast experience at your restaurant was equally delightful. The quality and variety of the menu, combined with the attentive service, made each breakfast a memorable one. Furthermore, I would like to express my gratitude to the concierge and front desk staff for their assistance during my stay. Whether it was arranging transportation, providing local recommendations, or addressing any inquiries I had, they consistently went above and beyond to ensure my needs were met. Overall, my experience at One Hotel Casablanca was nothing short of exceptional, and I would like to extend my sincerest thanks to Youssef and Lourell

Good location. Excellent staff. The shower door on my room didn't close properly and the bathroom and room got flooded. They were able to dry it in no time

Thanks for everything. Khaled thank you so much for everything you do to me 24 and help we with all the issues

Personnel accueillant chambre propre hôtel accessible et idéalement placé

Since I booked a double room, they sold my room and offer my 5 persons room, unfortunately the faucet was out of order and towels were really dirty, there have a lot of stains. The sleep area have many mirror on the well surround. The feeling was extremely poor. They changed back the room type I booked but no improvement. How come they got that high standard in Hotels.com website. They classified 5 stars hotel, Strange

Lurelle, At hotel1 Casablanca has agreed to a full refund due to rooms 215 with broken toilet, shower, broken AC. Replacement room 101 had broken bed . Compensation massage given but no therapist working today . Poor service and broken promises

Good location and close to most shopping places.

Worts place to stay , the area is unsafe and Dirty

Hôtel très bien situé et personnel accueillant et sympathique

City center close to local shops , staff helfull but location ,night noise ALL NIGHT PEOPLE YELLING ,STREET FIGHTS WITH DRUNK PEOPLE TILL 4 AM, NO DOUBT STAFF TRIES TO HELP, HOTEL ROOM VERY DIRTY, WATER LEAKS, DOOR ROOM KEYS STOP WORKING NEED REPROGRAMMING HORRIBLE TIME THEREFORE BOOKED FOR 9 NIGHTS BUT GOT OUT IN 2 NIGHTS MOVED TO BETTER LOCATION .AVOID AT ALL COST

Walkable good market is close, food is grea

One hotel Casablanca was conveniently located and a walkable distance to a number of places. The hotel provides daily housekeeping which keeps the hotel and rooms clean. The staff was very helpful and eager to assist guests.

Pas de stationnement Dangereuse location pour une femme seul ou étranger Sale Douche ne marcher pas

Good location. Excellent staff. The shower door on my room didn't close properly and the bathroom and room got flooded. They were able to dry it in no time

Personnel accueillant chambre propre hôtel accessible et idéalement placé

the hotel location is in bed and dirty area we couldn’t sleep from the street fights it says in the website it’s 5 star hotel it’s not even 1 star plus the room was full of ants they were crawling on the bed don’t believe the picture of the hotel in the website i got scammed i don’t recommend it at all i didn’t enjoy my vacation and i was happy to leave

Cold breakfast. The hotel room bathroom looked like it hadn’t been cleaned. There was already a towel on the floor. No shampoo or conditioner. Overall would not recommend.

The good: The service was excellent. The staff all went above and beyond. Our balcony was really nice. Breakfast has a nice variety and yummy juice. The bad: There is hardly any parking. We rented a Fiat and were only able to get parking because our car is so small. There are only 3-4 parking spaces out front, otherwise you have to try to find street parking on the busy street. The hotel itself feels a little worn. The bed was harder than any mattress I've ever used. It felt like sleeping on the floor. There are no blankets provided, only one single flat sheet. We were cold. The shower leaked. The street noise at night was awful and made sleeping difficult.

Liked nothing - Buffet was terrible and stale and cold Room was Dirty with ants everywhere and on bed. Asked to change room And they said no because they were full. Shower leaked into the room

Hôtel réservé suite à une annulation, pas digne de ses 5 étoiles. Les serviettes tachées de maquillage, la moisissure dans la chambre, le petit dej très limité avec des serveurs qui parlent et rient très fort. Aucune option végétalienne. Pas de bouteilles d'eau dans les chambres et quand on en demande en déception, on nous envoie au magasin d'à côté. Le seul point positif du séjour c'est le service de Khaled, il est incroyablement gentil et donne des conseils et des astuces pour le séjour qui sont très precieux. Merci à lui d'avoir égayé le séjour. Pour le reste, c'est équivalent à un ibis européen, rien de fou. Pour le prix on va dire que ça passe.

Ameublement vétuste et vieillot linge de lit sale pour le petit dej pas assez de couvert et assiettes j ai du demander 1 couteau qu ils ont été chercher en cuisine et le lavé cafard au sol à côté des aliments franchement nul nul

Hotel muy lindo la habitacion comoda y espaciosa, el personal muy agradable y servicial, lo que mejoraria seria el desayuno los 2 dias nos toco frio

Hotel molto sporco con scarafaggi vivo in camera malgrado ho preso un suit famigliare con Aqua del doccia che arriva fino alla camera è con asciugamani tutti macchiato del sporco e prima collazione scarsa

This was probably 5* hotel when they build it but now is 3* at most. Furniture is old and full of stains. When I turned on AC it smelled so I turned off immediately. Breakfast is basic nothing special. Personnel is helpful.

I recently had the pleasure of staying at your establishment, and I wanted to take a moment to share my experience and extend my appreciation for the exceptional service I received. From the moment I arrived, I was impressed by the warm welcome and professionalism of your staff. The check-in process was smooth and efficient, and I immediately felt at ease in the inviting atmosphere of the hotel lobby. Throughout my stay, the level of attention to detail and customer care was truly commendable. The cleanliness and comfort of the room exceeded my expectations, and I was particularly impressed by the modern amenities and thoughtful touches provided. The breakfast experience at your restaurant was equally delightful. The quality and variety of the menu, combined with the attentive service, made each breakfast a memorable one. Furthermore, I would like to express my gratitude to the concierge and front desk staff for their assistance during my stay. Whether it was arranging transportation, providing local recommendations, or addressing any inquiries I had, they consistently went above and beyond to ensure my needs were met. Overall, my experience at One Hotel Casablanca was nothing short of exceptional, and I would like to extend my sincerest thanks to Youssef and Lourell

The room was beyond expectations! The staff were courteous and knowledgeable. Beat options in the buffet breakfast!