Name: Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive
Address: Carretera a Punta Sam, Punta Sam, Isla Mujeres, Quintana Roo, Mexico, Punta Sam, Quintana Roo, Mexico
Rating: 9.2

Guest reviews

9.2

Superb

Based on 47 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Across the reviews, Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive stands out for attentive staff, excellent food and cocktails, modern high-tech rooms with sweeping ocean views, and a serene adults-only ambience centered around an impressive rooftop pool.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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10

Sharon

2 weeks ago

·

Stayed 7 nights

Amazing hotel - highly recommend

10

Helen

12 Feb 2026

·

Stayed 6 nights

Everything was lovely!!

10

Loralisa

12 Feb 2026

·

Stayed 7 nights

Staff was very friendly, the hotel was new, clean and beautiful. Food was very good (except desserts which were just ok). Loved the pool. The adults only vibe was very relaxing!

10

Austin

9 Feb 2026

·

Stayed 4 nights

Amazing food, relaxing place

10

Gregory Dennis

3 Feb 2026

·

Stayed 7 nights

Hotel Mousai has the feeling of a boutique hotel with an adults only all inclusive flair. The hotel is beautiful with great amenities. Very quite but you have the pulse of La Blanca next door if you want nightlife. Staff was truly amazing. Jose, Rubi, Heriberto and Alex the chef at Noi went above and beyond. Hugo and Gerardo at the bar wowed us everyday with cocktail marvels. Rubi our butler was amazing and went above and beyond by finding my wifes lost cell phone (twice). Do yourself a favour and stay at this hidden gem - you wont regret it!!

Carretera a Punta Sam, Punta Sam, Isla Mujeres, Quintana Roo, Mexico

Location

When you stay at Hotel Mousai Cancun Adults Only - All Inclusive in Punta Sam, you'll be on the beach, within a 15-minute drive of Ultramar Ferry Puerto Juárez and Plaza Las Americas. This all-inclusive property is 12.9 mi (20.7 km) from La Isla Shopping Mall and 21.7 mi (34.9 km) from Delfines Beach.

Punta Sam Ferry Terminal(0.7 Miles)

Punta Sam Beach(0.7 Miles)

El Meco Archaeological Site(1.3 Miles)

Mujeres Beach(1.5 Miles)

Arrecife El Meco Underwater Museum(1.5 Miles)

El Niño Beach(2.4 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, parking is available at the property. It includes free parking and valet parking options.

Yes, breakfast is offered at the hotel. It is served as a breakfast meal, and specific details about the hours and cost are not provided.

No, pets and service animals are not allowed at this property.

The standard check-in time is 3:00 PM, and the check-out time is 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Yes, an airport shuttle service is available for a fee of USD 50 per vehicle, accommodating a maximum of 4 passengers. Guests must contact the property with their arrival details to arrange the transfer.

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

The property is located in Isla Mujeres, Quintana Roo State, Mexico, approximately 1.2 km from Punta Sam Ferry Terminal and Punta Sam Beach, and 2.1 km from El Meco Archaeological Site. The nearest major airport is Cancun International Airport, located about 26.2 km away.

Yes, the property features an outdoor swimming pool. Specific details about the pool type and operational hours are not provided.

Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive

Amenities

Property description

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