Name: All Ritmo Cancún Resort & Waterpark - All Inclusive
Address: Carretera Pto. Juarez-Pta Sam, Cancun, Quintana Roo, Mexico, Cancun, Quintana Roo, Mexico
Rating: 6.38

Guest reviews

6.4

Pleasant

Based on 1,072 verified reviews

Who stays here?

Couple

18%

Family

72%

Group

7%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

At All Ritmo Cancun Resort & Water Park, travelers consistently describe an older, budget-friendly property with very friendly staff, family‑oriented activities, and a small beach, but also frequent complaints about limited food variety, dated rooms, inconsistent cleanliness, and maintenance issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

4

Lenika

1 Mar 2026

·

Stayed 6 nights

Very dated hotel which is fine but priced a bit high for what is offers. Food choices were limited and waterpark nothing like photos.No wifi anywhere in hotel other then lobby which is always loud and busy so no good for doing online work or schooling.

4

Michael

28 Feb 2026

·

Stayed 1 night

It was very upsetting to have them chase me down when I wanted to bring food to my children because they had no other snack areas open and it was almost lunch time. Also they were very aggressively regulating the towels. Family of 5 and only w towels?

2

Darcy

8 Feb 2026

·

Stayed 2 nights

Terrible service. Rooms terrible no water in rooms Didn't get room that was requested

2

Liyian

29 Jan 2026

·

Stayed 4 nights

The room was completely destroyed. The bathroom was liking all the time. No waist your money and find a place with the minimum comfort. Very disappointed

4

Doron

24 Jan 2026

·

Stayed 4 nights

You get what you pay for. The food variety wasn’t great, and some basics for kids were missing — no pizza, chicken nuggets, or apple juice. No guacamole either. The daytime entertainment for kids and adults was about a C-minus, which is surprising for Mexico. That said, the hotel was calm, the waterpark was great, and the oceanfront location was very nice. Julio did a great job. Armando at the front desk — no. Next time, I won’t be cheap. I’ll pay a bit more and get better service, food, and kids’ entertainment.

Carretera Pto. Juarez-Pta Sam, Cancun, Quintana Roo, Mexico

Location

A stay at All Ritmo Cancun Resort & Water Park - All Inclusive places you in the heart of Cancun, within a 5-minute drive of El Meco Archaeological Site and Gran Puerto Pier. This all-inclusive aparthotel is 4.4 mi (7.1 km) from Plaza Las Americas.

Arrecife El Meco Underwater Museum(0.4 Miles)

El Niño Beach(0.5 Miles)

El Meco Archaeological Site(0.6 Miles)

Ultramar Ferry Puerto Juárez(1.4 Miles)

Gran Puerto Pier(1.4 Miles)

Punta Sam Ferry Terminal(2.5 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site, including parking for RVs, buses, and trucks. No reservation is required.

Breakfast is included in the all-inclusive package, and guests can enjoy a variety of dining options at the hotel's 5 restaurants.

No pets or service animals are allowed at this property.

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out may be available for a fee, subject to availability.

The property has handrails in stairways, but it is not wheelchair accessible. Step-free entrances and wheelchair-accessible facilities are not mentioned.

The property is located in Cancun, within a 5-minute drive of El Meco Archaeological Site and Gran Puerto Pier. It is approximately 4.4 miles (7.1 km) from Plaza Las Americas.

Yes, the property features 2 outdoor swimming pools, with access available from 6:00 AM to 8:00 PM.

Children are allowed at the property, and there is no mention of a minimum age for children to stay for free.

All Ritmo Cancún Resort & Waterpark - All Inclusive

Amenities

Property description

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