Name: Extended Stay America Premier Suites - San Jose - Airport
Address: 55 E. Brokaw Road, Trimble Business Area, San Jose, California, United States of America, San Jose, Santa Clara County, US
Price range: US$116–US$287 per night
Rating: 8.08

What guests think

At Extended Stay America Premier Suites - San Jose - Airport, travelers find basic, kitchen-equipped suites near the airport, with solid value for many, while others report uneven cleanliness, maintenance problems, and a limited grab-and-go breakfast.

Service feedback is split: many praise friendly, helpful staff and quick fixes, while others describe long waits, unattended front desks late at night, and check-in or access issues. Amenities draw mixed reactions, with a pool and hot tub sometimes enjoyable yet occasionally closed or cold, periodic elevator outages, and free, easy parking noted. Noise from thin walls and active hallways is mentioned by multiple reviewers, and there are also reports of nearby homelessness and a few security incidents. Expect a no-frills, convenient stay if you prioritize location and price over polish and full-service perks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub are a hit for some stays but are sometimes closed or cold; guests also report occasional elevator outages. Free, easy parking is a plus.

Related guest reviews

10

Loisi

2 Jun 2025

·

Stayed 1 night

Very affordable, clean and the best part, there swimming pool was open. Kids loved it

10

Erika

23 Apr 2025

·

Stayed 1 night

Staff is very accommodating abd kind, the rooms and surrounding areas are very clean. The pool and hot tub are a great way for my kids and I to relax. I will be extending my stay in the future

10

Erika

16 Apr 2025

·

Stayed 1 night

The room was nice and clean, friendly staff, and my kids and I enjoyed the pool and hot tub

10

nawaz

10 Apr 2025

·

Stayed 1 night

It is great value for money. Parking is free, no up sale. Staff are fast at check in/out. Extended checkout is an option at no additional which was handy as I got up late. Room is clean and bug free. Clean place with good value.

6

Brandon

16 Feb 2025

·

Stayed 2 nights

The staff was very friendly, and the property was clean. I thought there was a pool and hot tub, but on arrival I found they were closed for the season- which is odd because it’s not really cold outside. You have to go to her front desk to get anything for the kitchen and shampoo, which isn’t convenient; however, perhaps they have issue with some clientele. An average stay, but disappointed with the pool and hot tub.

4

Carlos

29 Jul 2024

·

Stayed 1 night

The carpet at the hall was dirty, exit signs broken, door paint gone, hot tub was cold.

10

John

27 Oct 2023

·

Stayed 2 nights

The easy (and free) parking is a very unusual feature in that part of San Jose. The price is an incredible value. The shower was strange in that there was no way to stop it from spraying water outside the shower into the bathroom itself They reduced costs in a lot of clever ways that did not make my stay any less pleasant. Front Desk staff were extremely helpful and friendly.

2

Donald

30 Jan 2023

·

Stayed 2 nights

Kitchen had nothing , no silverware , not even a cup! Elevator not working ! Not handicap applicable. Smoke alarm in room was covered with plastic wrap and taped up!!!

2

Alexander

29 Jan 2023

·

All floors smelled of foul odor, elevator didn’t work and I had my infant with me. Had to walk up 4 flights of stairs with stroller . Multiple dirty stains on couch and bed

4

Rohit

21 Jan 2023

·

Stayed 3 nights

When we entered first day bunch of peoples smoking at door. We got room at 4th floor, no elevator working . My husband has knee issues When we got to our room, dirty sheet was on the floor right next to our room from other room and still there when we left after 3 days. This hotel said free breakfast but totally false information. This was big lie. Only there was coffee and packet of oatmeal and snacks. No place to sit for breakfast or coffee. Complain to Expedia and hotel mgmt said they are looking to locate us lower floor. End of the day say sorry. This was not hotel it was appears to be apartment where all day people was sitting by front door chatting and smoking. It was very nasty. I want to hear from Expedia what you can do.

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Cleanliness

Cleanliness is inconsistent: several reviews praise clean rooms, while many cite odors, hair left in bathrooms, pests, and dirty hallways.

Related guest reviews

2

Steven

3 Oct 2025

·

Stayed 2 nights

Not clean, not safe, not good.

2

Marius

25 Jul 2025

·

Stayed 7 nights

Is dirty, lots of family, homeless shelter ,

10

Gonzalo

1 Jul 2025

·

Stayed 1 night

Place was nice and clean kitchen.

10

Keith

15 May 2025

·

Stayed 1 night

Room was very clean.

2

Adriana

4 Feb 2025

·

Stayed 1 night

You can tell it was whipped down not really cleaned. I found black small hairs every where in kitchen even in bath and bathtub room my hair is blonde currently. One of the burners on the stove did not work so i had to only use one. Differently would not stay here again.

2

felix

21 Jan 2025

·

We came in to check in, it was 1am everything was dark. We understand it was late. No lights inside we waited outside in the rain for 30 minutes until another person staying at the hotel let us in. This whole time I’m trying to call with no answer. We were at the front desk for another 15 min with no one in sight. We can hear an iPhone alarm going off in the back behind a closed door. Finally a young lady came out half asleep to check us in. In the bathtub there was hair around the tub that did not belong to us. When checking out we had a 6 hour drive home and attempted to call every 20 min with no answer. Never staying here again and letting everyone know of this horrible experience

4

KARTHICK

10 Sept 2024

·

Stayed 3 nights

Its not clean

10

Victor

17 Aug 2024

·

Stayed 1 night

Very clean and quiet!

2

Jazmin

12 Jul 2024

·

Stayed 2 nights

Coco roche in the room. Firat room was givien was not clean . Hallway smelled like irine.

2

Amanda

20 May 2024

·

Stayed 1 night

Wont stay here again EVER. Very dirty everywhere, visibly unclean in every area I was in especially the room. Mattress was stained and dirty on pullout couch. Needed to use the pullout couch to accommodate sleeping arrangements but didnt because it was disgusting. Room was dirty, visible dirt in lots of areas in room. Room was lacking necessities, ie. Soaps, towels, items to use kitchen area, bedding for pullout couch. Could hear all noises from other rooms including moving of furniture. Room key issues of not working properly. Terrible experience in all.

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Rooms

Suites are simple and often spacious with kitchens, but many note dated furnishings, uncomfortable beds, noise from thin walls, and maintenance issues like faulty showers or stuck bathroom doors.

Related guest reviews

8

Brittney

16 Nov 2025

·

Stayed 1 night

The room was really nice and the staff was great. The set up of the room was a bit odd, but our stay was comfortable for one night. I wish the breakfast had actual real food instead of packaged food that tasted bad.

6

Estela

9 Jul 2025

·

Stayed 1 night

You get what you paid for. Room had a funny smell and the shower did not work. They moved us room quickly to a room with no smell and working shower.

6

Donna

13 Mar 2025

·

Stayed 1 night

The 1st room, tv was broken. 2nd room door to bathroom was stuck and bathroom socket was not working.

6

Melissa

4 Feb 2025

·

Stayed 1 night

The water in the shower was room temp. The faucet on the sink was broken.

8

Evelyn

25 Oct 2024

·

Stayed 1 night

This was a very simple hotel. I recommend for short stays. I booked one night to avoid driving back to the valley on a game weekend. The walls aren't sound proof so keep that in mind if you're particular about noisy neighbors. Staff was friendly and helpful. It was a good short stay. No problems

10

Carisma

1 Oct 2024

·

Stayed 1 night

Loved the spacious room I was super excited that they had a mini kitchen !

6

Jacqueline

8 Aug 2024

·

Stayed 1 night

The worst matress ever

10

Richard

30 Jul 2024

·

Stayed 1 night

Room was big. Kitchenette was not needed, but nice.

2

Anthony

29 Jun 2024

·

Stayed 2 nights

The tv remote was crushed and didn't work,kids were up above me jumping and yelling from 11pm -1:30am and running n the hall.

6

Nathaniel

20 Apr 2024

·

Stayed 1 night

The room is okay HOWEVER the BED is old, sagging and it needs to be replaced. ALSO, soundproofing of the bldg is bad because we can hear loud noise & banging of walls above our room. That sucks our resting time.

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Service

Many guests compliment friendly, accommodating staff and swift fixes; others report understaffing, long waits, unattended front desks at night, and check-in or access problems.

Related guest reviews

10

Laura

12 Nov 2025

·

Stayed 1 night

Staff is great

10

Roy

6 Aug 2025

·

Stayed 1 night

We had a wonderful stay at the 55 E. Brokaw Location. Staff is on top of everything and resolves any problems very quickly.

4

Rachel

22 Jun 2025

·

Stayed 1 night

No remote for the tv so we couldn’t use it. No one at front desk to help. Long wait at front desk for someone to show up to get any service. You have to request everything, including very basics like shampoo. It’s meant for extended trips so you have a kitchen but it’s completely bare. You have to request everything. Pots, pans, cutlery, plates etc and good luck getting someone at the desk. The toilet and kitchen sink pluming was terrible, they sprayed water.

4

Patricia

28 Apr 2025

·

Stayed 2 nights

Day 1: already had notified of late arrival- took long for someone to attend us- housekeeper finally granted us access and apologized as no one at front desk but she would be able to assist us; Day 2: we get back to hotel after our outing and our access card was deactivated: intercom kept ringing/ no one attended to it, I kept calling the hotel phone number and to no avail. We kept waiting along another couple who was also late arrival / waiting to check in, outside the hotel in the cold until a guest granted us access. I knocked at the laundry mat room (from check-in date) as instructed by housekeeper if needed assistance she’d be available; she attended couple first and had to look for a room as their system was shut down after a certain time, meanwhile we kept waiting for access to our room. Couldn’t leave anymore because card would not be activated till the next day. By the time we finally got access to the room over half an hour had passed.

10

Erika

23 Apr 2025

·

Stayed 1 night

Staff is very accommodating abd kind, the rooms and surrounding areas are very clean. The pool and hot tub are a great way for my kids and I to relax. I will be extending my stay in the future

10

Erika

15 Apr 2025

·

Stayed 3 nights

The staff is always kind and accommodating, I had a concern and the manager attentively listend and fixed it immediately. It's the perfect safe place for my 2 kids and myself. We will be extending our stay!

2

felix

21 Jan 2025

·

We came in to check in, it was 1am everything was dark. We understand it was late. No lights inside we waited outside in the rain for 30 minutes until another person staying at the hotel let us in. This whole time I’m trying to call with no answer. We were at the front desk for another 15 min with no one in sight. We can hear an iPhone alarm going off in the back behind a closed door. Finally a young lady came out half asleep to check us in. In the bathtub there was hair around the tub that did not belong to us. When checking out we had a 6 hour drive home and attempted to call every 20 min with no answer. Never staying here again and letting everyone know of this horrible experience

4

Juan

16 Dec 2024

·

Stayed 1 night

Property is in poor condition and is understaffed. Long wait at front desk to check in/out.

10

John

27 Oct 2023

·

Stayed 2 nights

The easy (and free) parking is a very unusual feature in that part of San Jose. The price is an incredible value. The shower was strange in that there was no way to stop it from spraying water outside the shower into the bathroom itself They reduced costs in a lot of clever ways that did not make my stay any less pleasant. Front Desk staff were extremely helpful and friendly.

2

Marcus

18 Oct 2023

·

Stayed 1 night

Checked in okay, and went to the room and discovered someone already there, he was smoking and towels all over the place and the Tv on. Went back to reception, and no apology or offer of another room. Being a women alone, did not feel safe at all so asked for a refund and run out as quickly as possible. Very scary.

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Location

Convenient to San Jose International Airport and major freeways; a few reviews mention nearby homeless activity and occasional disturbances.

Related guest reviews

10

Vijayakumaran

25 Apr 2025

·

Stayed 3 nights

Great place. Close to San Jose Airport

10

David

17 Feb 2025

·

Stayed 1 night

Excellentw location and excellent service, ill be back

8

Blanca

7 Sept 2024

·

Stayed 1 night

Great location

2

Xuanli

2 Sept 2024

·

Stayed 10 nights

This is the worst hotel I’ve stayed in. Awful experience, I had a breaking and entering in the middle of the day and when police came there were nearly no surveillance footage for them to view so if you want to pay for a hotel room and then get robbed, good luck you’ve found the right place, for those of you who haven’t lost your sanity, avoid this place at all costs!!!!! I decided to leave this hotel right away and switched to a safer place, when I asked for refunds for the days I didn’t stayed in, they denied it with no hesitation whatsoever, which really makes me wonder if their staffs knowingly work with armed criminals and make a dirty profit from such activity. Just disgusting.

4

Paulo

29 Aug 2024

·

Stayed 1 night

Was a fist fight on the parking lot of 2 females that walked into the hotel

2

Lakisha

4 Aug 2024

·

Stayed 1 night

My bag was stolen from the hallway. Low life people reside here. They have nothing but TIME to steal from you!

6

robin

28 Jun 2024

·

Stayed 1 night

Toilet paper was just perched on top of the toilet because there was no holder. Floor didn’t feel all that clean under bare feet. Good location though for early morning flight out of San Jose airport.

10

David

18 Feb 2024

·

Stayed 2 nights

Easy access to all freeways, shopping and eateries.

8

Michele

17 Dec 2023

·

Stayed 2 nights

Nice hotel. Lot of homeless near by. The shower did not work had to take a bath instead.

8

Eric

27 Nov 2023

·

Stayed 8 nights

Easy parking, good location, affordable prices, convenient like a condo.

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Dining

Breakfast is very limited and mostly packaged, with reports of missing coffee and a sometimes dirty setup; plan to eat elsewhere for variety.

Related guest reviews

8

Brittney

16 Nov 2025

·

Stayed 1 night

The room was really nice and the staff was great. The set up of the room was a bit odd, but our stay was comfortable for one night. I wish the breakfast had actual real food instead of packaged food that tasted bad.

8

JOHN

5 Aug 2025

·

Stayed 2 nights

Pretty good place. Needs some improvement, specially on the breakfast to go. There are not much options. Otherwise is just fine.

10

Amy

3 Sept 2024

·

Stayed 3 nights

Good location, quiet. Rooms need some updating and the breakfast was disappointing.

6

Neeta

24 Jul 2024

·

Stayed 1 night

No coffee at breakfast time

4

HANNA

20 Jul 2024

·

Stayed 1 night

No coffee maker in the room, no ice machine, not even a soap in the bathroom, hand towel has dirty marks on it, it has a little kitchen area with nothing. The couch was making noise when you sit on it, breakfast was terrible, coffee taste like tea. I sure will not stay here again, it definitely needed remodeled

6

Rodriguez

23 Jun 2024

·

Stayed 1 night

Staff was welcoming. Their breakfast area was dirty.

6

Tetsuya

6 Feb 2024

·

Stayed 1 night

Room size is good enough, but poor complimentary breakfast. I won't return to this hotel chain.

10

Julie

27 Aug 2023

·

Stayed 1 night

More breakfast options

2

Stan

17 Jul 2023

·

Stayed 1 night

This is reminiscent of renting out a 1950 trailer for the night. It appears old and not very well maintained. Every time I would walk out to my car I could smell marijuana, however the area seem to be safe and clean. My room was missing a towel bar, the toilet paper holder was loose, the sink drain ran slow plus the TV did not have any reception until I phoned the front desk. To their credit that did address these repairs. This was a great location to the freeway and a breeze to return to the air port. The owners really should come stay at the hotel to see for themselves, that it needs a little tender loving care.

4

Rohit

21 Jan 2023

·

Stayed 3 nights

When we entered first day bunch of peoples smoking at door. We got room at 4th floor, no elevator working . My husband has knee issues When we got to our room, dirty sheet was on the floor right next to our room from other room and still there when we left after 3 days. This hotel said free breakfast but totally false information. This was big lie. Only there was coffee and packet of oatmeal and snacks. No place to sit for breakfast or coffee. Complain to Expedia and hotel mgmt said they are looking to locate us lower floor. End of the day say sorry. This was not hotel it was appears to be apartment where all day people was sitting by front door chatting and smoking. It was very nasty. I want to hear from Expedia what you can do.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$96
February	US$178
March	US$143
April	US$108
May	US$115
June	US$185
July	US$182
August	US$111
September	US$153
October	US$143
November	US$95
December	US$87

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $287	17 $269	18 $212	19 $153
20 $126	21 $134	22 $133	23 $133	24 $160	25 $125	26 $135
27 $120	28 $143	29 $171	30 $167

Su	Mo	Tu	We	Th	Fr	Sa
				1 $146	2 $125	3 $131
4 $122	5 $143	6 $162	7 $169	8 $148	9 $146	10 $163
11 $149	12 $180	13 $210	14 $205	15 $176	16	17
18 $124	19 $155	20 $186	21 $173	22 $147	23 $116	24 $131
25 $122	26 $135	27 $171	28 $155	29 $148	30 $128	31 $129

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Monthly average prices

About this property

Location

Room options

Studio, 1 Queen Bed, Accessible

Deluxe Studio, 1 Queen Bed with Sofa Bed

Studio, 2 Double Beds

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Extended Stay America Premier Suites - San Jose - Airport

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Prices for upcoming dates