Name: Super 8 by Wyndham Richmond Midlothian Turnpike
Address: 8260 Midlothian Turnpike, Bon Air, Richmond, Virginia, United States of America, Richmond, Chesterfield County, US
Price range: US$72–US$105 per night
Rating: 7.13

What guests think

Reviews of Super 8 by Wyndham Richmond Midlothian Turnpike describe a very mixed budget stay, combining occasional praise for staff and location with multiple concerns that significantly affect comfort and reliability for travelers seeking a simple, no‑frills stopover.

Many reviews cite roaches or bedbugs, dirty bathrooms and linens, sticky floors, and strong marijuana or cigarette odors. Service is inconsistent—some mention kind, accommodating staff, while others report rudeness, slow responses, and difficulty obtaining refunds or room changes. Breakfast is basic with limited items and occasional shortages, and Wi‑Fi reliability is a recurring issue. Expect a basic stay with notable compromises.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Facilities are basic, and Wi‑Fi is frequently unreliable or unavailable; guests also report broken or ineffective machines like ice and beverage vending.

Related guest reviews

2

Stuart

21 Apr 2024

·

Stayed 2 nights

Checked in and given a key that didn’t work. (Happened twice more during stay.) Puddle under A/C unit in room. Burn holes in bedspread. Insects found: ants, spider, earwig, centipede. Plastic wrappers on floor indicated room had not been carefully vacuumed. Dark spots in paces along bottom of shower curtain. Missing box of tissues. Entirely unsatisfactory and will NOT stay again.

6

Makayla

20 May 2025

·

Stayed 6 nights

For price it was alright, you can’t expect much honestly. It wasn’t the cleanest, but the bed was what mattered and I was able to sleep in it just fine. The shower/tub seemed to be somewhat new and the bathroom was alright but the metal was rusted and the shower curtain had mold on the bottom. The floor was awful and maybe the worst part of our stay, don’t walk on it with your bare feet by any means. Lastly I would say the smell was a bit off but not unbearable. Also the vending machines for drinks don’t have a cooling system, so my soda was warm.

4

Tonea

23 Mar 2025

·

Stayed 2 nights

It was a good stay I didn’t like that they were having problems with the lights

10

Lorraine

18 May 2025

·

Stayed 1 night

Every great except for the WiFi, for the price it should have better connection 😔

2

Beth

16 Mar 2025

·

Stayed 3 nights

Power went out. We were on second floor accessible room, so no elevators. When came time to come down front staff nowhere to be found, asked the gal behind the desk where the clerk went that knew we needex help getting wheelchair down was , she just looked at me, like i was speaking to noone,

10

Lorraine

11 May 2025

·

Stayed 1 night

My stay was comfortable friendly clean! But the only thing is for the price the Internet horrible!

2

Stephen

6 Jan 2024

·

Stayed 1 night

The staff has a terrible attitude. Internet hardly works. Ice machine vending machine don't work. The manager and her husband that works here have nasty attitudes and looks down own the ppl that stay here. And the ROACHES ARE OUT OF CONTROL!

4

John

8 Jul 2025

·

Stayed 2 nights

They said that they had wifi and they didn't

6

Candace

27 Oct 2024

·

Stayed 2 nights

Two towels for three people. One bed didn't have a blanket just sheets and they were out of blankets so had to sleep with an extra fitted sheet (that's all they could find). Took 30 forever to get a pillow to have enough pillows. No ice buckets. No remote for the tv. They found one the second night that half worked. Second night for another blanket after asking five times during the day. The staff was very kind. They just didn't have enough anything.

2

Mariah

31 Dec 2024

·

Stayed 1 night

No lights or towels for two days

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Cleanliness

Cleanliness is a recurring problem, with numerous reports of roaches or bedbugs, dirty bathrooms and linens, sticky floors, and strong smoke or musty odors.

Related guest reviews

2

Stuart

21 Apr 2024

·

Stayed 2 nights

Checked in and given a key that didn’t work. (Happened twice more during stay.) Puddle under A/C unit in room. Burn holes in bedspread. Insects found: ants, spider, earwig, centipede. Plastic wrappers on floor indicated room had not been carefully vacuumed. Dark spots in paces along bottom of shower curtain. Missing box of tissues. Entirely unsatisfactory and will NOT stay again.

2

Amanda

7 Mar 2024

·

Stayed 2 nights

Cockroaches were found in the bathroom. Mgmt. switched our room. In the second room, bedbugs were found in the sheets and pillows. Mgmt. told us to request partial refund from Expedia. Now that we're back home, they won't provide name of general mgr. and won't cooperate to offer partial refund. Do not recommend.

2

Jayleen

10 Feb 2024

·

Stayed 1 night

Right when we walked into the lobby the employee asked us for a cigarette, which is surprising that he needed one since the smell of fresh cigarette smoke hit us like a ton of bricks the second we walked into the lobby. You could tell he was smoking inside. He was efficient and quick at checking us in though, so other than his need for continued chain smoking inside, he was fine. Then we get to our room and the smell of cigarette smoke hits you even harder. I’ve stayed in hundreds of hotels and the rank smell gave me such a bad headache. There was what appeared to be a cigarette burn on the comforter and the floor was so sticky. The inside was updated though and looked mostly nice, fair for the price. If it was not for the horrific sickening smell making me nauseated, I would have rated this place higher.

2

Joel

27 Jun 2025

·

Stayed 1 night

FILTHY & DISGUSTING — AVOID THIS HOTEL! We booked a one-night stay during a family road trip, and it was a complete nightmare. Upon check-in, the room was filthy. We immediately noticed dead cockroaches squished to the ceiling above the beds—almost like someone took a broom, smashed them, and then just left them there. Absolutely disgusting. The bathroom was clearly not cleaned. There were roach droppings in the corners and crevices and facial hair was left all over the sink area—obviously from someone shaving. Along the walls of both the room and bathroom was visible debris: hair, dirt, grime. It looked like the room hadn’t been cleaned at all before our arrival. There are plenty of other hotels nearby— do yourself a favor and stay literally anywhere else. This place is unacceptable.

2

Diego

23 Jun 2025

·

Stayed 2 nights

The nastiest hotel we have ever stayed in. We were in town for a lacrosse tournament and wanted a hotel close to the fields (only reason for booking) as we knew it wasn’t a super nice hotel but couldn’t have imagined it was this bad). Linens had not been washed (food crumbs in bedding and stains all over sheets). There looked to be blood stains on the flooring (floor was also sticky and smelled like urine). We submitted a formal complaint with the desk but they didn’t seem to care or really even acknowledge our concerns. We ended up having to book another hotel and move the same day (further from lacrosse tournament.) It’s definitely worth driving further to your destination versus staying here. We have not received a phone call since cancelling (or a refund).

2

AlBERTO

30 Jul 2025

·

Stayed 2 nights

I found 2 dead cockroaches between the blankets

2

teresa

26 Jul 2024

·

Stayed 3 nights

Horrible roach invested

2

William

7 Oct 2023

·

Stayed 3 nights

Extremely dirty. Stick to the floors. Inconsistent in making up the room. No coffee in room or lobby. Roaches in the room. Strong smell of pot throughout.

4

Jason

17 Jul 2023

·

Stayed 2 nights

Dirty sheets. Dirty towels, Dirty bathroom. Floors was slimy and had not been vacuumed or swept. Furniture was worn threadbare and broken. Lamp shades burned and most lights did not work. Security latch on door missing.

2

Won

29 Jul 2024

·

Stayed 4 nights

STAY AWAY!! We had 2 rooms and both rooms had bed bugs! The hotel wouldn’t refund our stay either and we had to get a hotel somewhere else

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Rooms

Rooms are basic, with some small layouts and noticeable wear; guests mention noisy or faulty A/C or heat, mismatched room types, and occasional noise from other rooms.

Related guest reviews

2

Stuart

21 Apr 2024

·

Stayed 2 nights

Checked in and given a key that didn’t work. (Happened twice more during stay.) Puddle under A/C unit in room. Burn holes in bedspread. Insects found: ants, spider, earwig, centipede. Plastic wrappers on floor indicated room had not been carefully vacuumed. Dark spots in paces along bottom of shower curtain. Missing box of tissues. Entirely unsatisfactory and will NOT stay again.

6

Keshia

18 Dec 2024

·

Stayed 1 night

Place was bare minimum. Roach was in the tub. Heat didn't work in my room. We survived the night!

4

Jana

6 Apr 2025

·

Stayed 1 night

I didn't expect much, but it was way worse. The hotel smelled like a weed dispensary, we found in our non-smoking room an unfinished cigarette with ashes on a window sill. Carpet appeared not to be vacuumed, missing TV remote. Overall not very clean. The room was very noisy, you can hear people walking above. Beds were very soft and uncomfortable, I barely slept. We came to breakfast at 6:45am and all that was there were basically 3 bagels and DIY waffles. Coffee and juice dispenser. When I asked in front (after waking up the staff) if there is more, I was told that still is all. We stayed just one night. Stay away unless you are on limited budget.

8

Yeni

15 Dec 2024

·

Stayed 1 night

Small rooms but I like it

4

Tonea

23 Mar 2025

·

Stayed 2 nights

It was a good stay I didn’t like that they were having problems with the lights

4

Debra

27 Jun 2024

·

Stayed 2 nights

Was told upon arrival that there was not a room available. The check in clerk found and cleaned a room that had been checked out. Room was ok but the AC was extremely noisy. Breakfast was very. Disappointing. First morning had the waffle maker, 4 bagels and dry cereal. Orange juice looked like it was concentrate mixed with double amount of water. Coffee looked like tea

6

Adriana

19 Jun 2024

·

Stayed 1 night

I did a reservation for 3 people we have just a king bed and a normal couch. Not good to sleep. The suite was big. Poor decoration. Not cozy at all.

6

Candace

27 Oct 2024

·

Stayed 2 nights

Two towels for three people. One bed didn't have a blanket just sheets and they were out of blankets so had to sleep with an extra fitted sheet (that's all they could find). Took 30 forever to get a pillow to have enough pillows. No ice buckets. No remote for the tv. They found one the second night that half worked. Second night for another blanket after asking five times during the day. The staff was very kind. They just didn't have enough anything.

8

TarShena

24 May 2025

·

Stayed 2 nights

the room was nice but i didn’t get what i wanted i wanted a smoking king bed i got a non smoking queen

2

Mariah

31 Dec 2024

·

Stayed 1 night

No lights or towels for two days

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Service

Service is mixed: some highlight friendly, accommodating staff, while others report rudeness, slow or unhelpful responses to issues, and difficulties with refunds or room changes.

Related guest reviews

2

Beth

16 Mar 2025

·

Stayed 3 nights

Power went out. We were on second floor accessible room, so no elevators. When came time to come down front staff nowhere to be found, asked the gal behind the desk where the clerk went that knew we needex help getting wheelchair down was , she just looked at me, like i was speaking to noone,

10

Carlton

8 Sept 2025

·

Stayed 3 nights

Amazing staff. Especially Tenille

2

Sanjeev

25 Apr 2025

·

Stayed 3 nights

Unfortunately, my stay has been overshadowed by poor response to correcting the clogged toilet sink. After first night, I asked the cleaning lady outside mybroom, around noon, to please clean the room as well as investigate the sink but nothing was done. Not even the room was cleaned. I returned 2 AM too tired to do anything so next morning I informed the front desk and yet nothing was done when I returned 2 AM in the night again too tired to do anything. Also, fyi, they don't have any iron or ironing board in the room either.

6

Steven

6 Aug 2025

·

Stayed 1 night

Property was okay. We didnt pre-book, as we weren't sure of the area. Richmond has some questionable areas. I stayed at a red roof inn off I95 and it was a drug/brothel hangout. Room wasn't bad, however, the table top where the TV was had sticky substance on top, as did the night stand. There weren't any washcloths in the room, only 2 towels, and 3 hand towels. No ice bucket, which isn't a big deal per say. Staff was great.

2

Erika

26 Nov 2024

·

Stayed 2 nights

The staff provided very poor service, they did not want to change a smoking room for a non-smoking one, we had to look for a reservation at another hotel and they charged me one night plus tax, that is not right.

10

Amy

17 Feb 2025

·

Stayed 1 night

Great staff and great location

2

Luis

6 Oct 2023

·

Stayed 1 night

Front desk clerk was very rude and presumptuous

2

Amy

18 Oct 2024

·

Stayed 1 night

Rude staff and very unprofessional

8

Stacey

28 Dec 2022

·

Stayed 1 night

I needed to pay for a room for a friend who needed help, so the hotel was more than accommodating in helping me make this possible. I appreciate the level of understanding the front desk clerk showed.

8

Theresa

28 Jan 2023

·

Stayed 2 nights

Good location, great staff I felt safe

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Location

Location is generally convenient for getting around, with nearby dining and some guests feeling safe; a few chose it for proximity to events.

Related guest reviews

10

Theresa

28 Aug 2023

·

Stayed 1 night

I enjoyed the room and the location

8

Audrey

2 May 2025

·

Stayed 1 night

I like that the property is centrally located

2

Diego

23 Jun 2025

·

Stayed 2 nights

The nastiest hotel we have ever stayed in. We were in town for a lacrosse tournament and wanted a hotel close to the fields (only reason for booking) as we knew it wasn’t a super nice hotel but couldn’t have imagined it was this bad). Linens had not been washed (food crumbs in bedding and stains all over sheets). There looked to be blood stains on the flooring (floor was also sticky and smelled like urine). We submitted a formal complaint with the desk but they didn’t seem to care or really even acknowledge our concerns. We ended up having to book another hotel and move the same day (further from lacrosse tournament.) It’s definitely worth driving further to your destination versus staying here. We have not received a phone call since cancelling (or a refund).

6

Steven

6 Aug 2025

·

Stayed 1 night

Property was okay. We didnt pre-book, as we weren't sure of the area. Richmond has some questionable areas. I stayed at a red roof inn off I95 and it was a drug/brothel hangout. Room wasn't bad, however, the table top where the TV was had sticky substance on top, as did the night stand. There weren't any washcloths in the room, only 2 towels, and 3 hand towels. No ice bucket, which isn't a big deal per say. Staff was great.

8

Darrel

23 Dec 2024

·

Stayed 1 night

It's very convenient for my work

10

Amy

17 Feb 2025

·

Stayed 1 night

Great staff and great location

10

Kayla

10 May 2025

·

Stayed 1 night

I love the stay because the Cook out is right next door. The breakfast in the AM. Also if you want a later checkout you can.

8

Theresa

24 Jun 2024

·

Stayed 2 nights

safe location staff was ok

8

Theresa

1 Sept 2023

·

Stayed 4 nights

Clean, convenient location

8

Theresa

28 Jan 2023

·

Stayed 2 nights

Good location, great staff I felt safe

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Dining

Breakfast is limited and inconsistent, often just basic items with shortages of utensils or staples; a few appreciated having something available.

Related guest reviews

4

Jana

6 Apr 2025

·

Stayed 1 night

I didn't expect much, but it was way worse. The hotel smelled like a weed dispensary, we found in our non-smoking room an unfinished cigarette with ashes on a window sill. Carpet appeared not to be vacuumed, missing TV remote. Overall not very clean. The room was very noisy, you can hear people walking above. Beds were very soft and uncomfortable, I barely slept. We came to breakfast at 6:45am and all that was there were basically 3 bagels and DIY waffles. Coffee and juice dispenser. When I asked in front (after waking up the staff) if there is more, I was told that still is all. We stayed just one night. Stay away unless you are on limited budget.

10

Steven

2 Aug 2025

·

Stayed 2 nights

This was a okay property I would recommend it to anybody other thing they need to switch up is the breakfast instead of serving cereal bagels everyday switch it up I ain't with bacon and sausage and stuff other than that it's nice and quiet I recommend this to anybody

6

Felicia

15 Jul 2025

·

Stayed 3 nights

It was not so good. It stunk a lot like cigarette and smelt like mold. Breakfast, they had no spoons .

2

Carlyle

30 Aug 2025

·

Stayed 4 nights

Wasn’t pleased with the conditions. Entire hotel reeks of cigarettes. Not much variety for breakfast.

4

Charles

14 Aug 2023

·

Stayed 2 nights

Maid service did not provide me with clean towels for my second night or make up bed when I left after first night. There was no milk for breakfast for two mornings.

4

Marco

6 Jul 2025

·

Stayed 3 nights

Dirty, smelly and bad breakfast

10

Kayla

10 May 2025

·

Stayed 1 night

I love the stay because the Cook out is right next door. The breakfast in the AM. Also if you want a later checkout you can.

4

Debra

27 Jun 2024

·

Stayed 2 nights

Was told upon arrival that there was not a room available. The check in clerk found and cleaned a room that had been checked out. Room was ok but the AC was extremely noisy. Breakfast was very. Disappointing. First morning had the waffle maker, 4 bagels and dry cereal. Orange juice looked like it was concentrate mixed with double amount of water. Coffee looked like tea

4

Edward

6 May 2024

·

Stayed 2 nights

The room smelled the floors were sticky. There were roaches in the room. The breakfast. Was not that good. Because no sugar for the coffee, no butter for the waffles. And warm milk for the cereal, no juices.

8

Steven

2 Aug 2025

·

Stayed 2 nights

It's okay hotel only thing they need to do is switch up the food for breakfast instead of serving cereal and bagels put a little bit of eggs bacon sausage stuff like that other than that it was okay hotel for peace and quiet and stuff I will go back

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Month	Average price
January	US$68
February	US$70
March	US$76
April	US$71
May	US$74
June	US$71
July	US$70
August	US$73
September	US$71
October	US$70
November	US$69
December	US$65

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11 $99	12 $98
13 $78	14 $76	15 $79	16 $83	17 $83	18 $93	19 $96
20 $85	21 $87	22 $87	23 $83	24 $82	25 $84	26 $93
27 $83	28 $79	29 $79	30 $84

Su	Mo	Tu	We	Th	Fr	Sa
				1 $82	2 $96	3 $93
4 $81	5 $81	6 $81	7 $79	8	9 $94	10 $105
11 $74	12 $80	13 $89	14	15 $78	16 $83	17 $84
18 $74	19 $72	20 $83	21 $75	22 $78	23 $83	24 $83
25 $78	26 $76	27 $100	28 $76	29 $81	30 $85	31 $83

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About this property

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