Microtel Inn & Suites by Wyndham
US$58
/ night
Avg. for October
Prices for Microtel Inn & Suites by Wyndham
Select dates to see prices and availability
US$58
/ night
Avg. for October
Monthly average prices
Nightly prices at Microtel Inn & Suites by Wyndham average US$51 in the cheapest month (December) and US$68 in the most expensive month (August), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$52 |
| February | US$56 |
| March | US$61 |
| April | US$56 |
| May | US$62 |
| June | US$64 |
| July | US$63 |
| August | US$68 |
| September | US$63 |
| October | US$58 |
| November | US$54 |
| December | US$51 |
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Oct · US$58
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Most expensive: August (~US$68)
Cheapest: December (~US$51)
About this property
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
Business amenities
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Dining
A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.
Rooms
Stay in one of 100 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Location
When you stay at Microtel Inn & Suites by Wyndham Richmond Airport in Sandston, you'll be near the airport, within a 15-minute drive of Broad Street and Greater Richmond Convention Center. This hotel is 9 mi (14.5 km) from Virginia Commonwealth University and 10.1 mi (16.2 km) from Richmond Raceway.
What's nearby
White Oak Village(1.5 Miles)
Dorey Park(4.2 Miles)
Broad Street(5.2 Miles)
Dabbs House Museum & Henrico County Tourist Information Center(5.2 Miles)
James River(5.2 Miles)
Libby Hill Park(5.6 Miles)
Richmond Community Hospital(5.9 Miles)
Cedar Street Baptist Church of God(6.6 Miles)
St. John's Episcopal Church(6.9 Miles)
Tobacco Row(6.9 Miles)
Edgar Allan Poe Museum(7.3 Miles)
White House of the Confederacy(7.5 Miles)
17th Street Farmers’ Market(7.5 Miles)
VCU Medical Center Critical Care Hospital(7.5 Miles)
John Marshall House(7.7 Miles)
The preferred airport for Microtel Inn & Suites by Wyndham Richmond Airport is Richmond Intl. Airport (RIC)(1.9 Miles)
Parking
Non-smoking rooms
Housekeeping
Safe-deposit box
ATM/Cash machine
Vending machines
Location
6000 Audubon Drive, Richmond, Virginia, United States of America
White Oak Village (1.5 Miles)
Dorey Park (4.2 Miles)
Broad Street (5.2 Miles)
Dabbs House Museum & Henrico County Tourist Information Center (5.2 Miles)
James River (5.2 Miles)
Libby Hill Park (5.6 Miles)
Room options
7
Studio Suite, 1 Queen Bed, Accessible (Mobility)
Room details
1 Large Double Bed
Sleeps 3
Air ConditioningWi-Fi (Free)Refrigerator
5
Standard Room, 2 Queen Beds, Accessible
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Refrigerator
5
Standard Room, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 5
Air ConditioningWi-Fi (Free)Refrigerator
6
Studio Suite, 1 Queen Bed
Room details
1 Large Double Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Refrigerator
5
Studio Suite, 1 Queen Bed, Smoking
Room details
1 Large Double Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Refrigerator
4
Room, Accessible
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Private Bathroom
5
Standard Room, 2 Queen Beds, Smoking
Room details
2 Large Double Beds
Sleeps 5
Air ConditioningWi-Fi (Free)Refrigerator
6
Standard Room, 1 Queen Bed
Room details
1 Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Private Bathroom
5
Standard Room, 1 Queen Bed, Smoking
Room details
1 Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Microtel Inn & Suites by Wyndham
6.3
Pleasant
Based on 1,665 verified reviews
Who stays here?
Business
29%
Couple
22%
Family
26%
Group
7%
Solo
13%
What guests think
AI-generated summary based on recent guest reviews
Across the reviews, Microtel Inn & Suites by Wyndham is praised for convenient airport access and occasional friendly front desk help, but many guests report serious cleanliness issues, strong smoke odors, pests, and worn facilities, including frequent elevator outages.
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What guests think
Across the reviews, Microtel Inn & Suites by Wyndham is praised for convenient airport access and occasional friendly front desk help, but many guests report serious cleanliness issues, strong smoke odors, pests, and worn facilities, including frequent elevator outages.
Rooms are often small and dated, with maintenance problems like weak water pressure, broken fixtures, TV or AC issues, and unreliable Wi-Fi. Service feedback is mixed, citing long check-in waits, unhelpful responses, and strict 10-15 minute refund signage, alongside periodic mentions of helpful staff. Breakfast is basic and inconsistently stocked, and several guests felt uncomfortable with noise and the general environment. Expect a budget, no-frills stay best suited for a short stop if location outweighs condition.
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AI-generated summary based on recent guest reviews
Facilities
Facilities feel worn, with many reports of the elevator being out of service and some exterior or interior doors not working; a few note the fitness room is out of order. Parking is generally available.
Related guest reviews
6
John
10 Nov 2024
·
Stayed 1 night
Decent place for price. Smells of smoke throughout the whole building. Gym is out of order. Some of the rooms are falling apart. Breakfast is slim pickings. Staff are nice and beds are comfortable. Stayed here 3 times in 3 different rooms and they are consistantly clean and bug free.
Decent place for price. Smells of smoke throughout the whole building. Gym is out of order. Some of the rooms are falling apart. Breakfast is slim pickings. Staff are nice and beds are comfortable. Stayed here 3 times in 3 different rooms and they are consistantly clean and bug free.
8
Eric
2 Dec 2024
·
Stayed 1 night
Needed a place to sleep prior to an early flight out of RIC. The property is approx. 1.7 miles from airport. Room was clean, although TV did not work. Bed was comfortable. I had trouble with the door key, outside doors did not work. All guests had to enter/ exit through lobby- which was a better security system. Didn't have breakfast, but it looked very sparse. The coffee was hot but average. I didn't see an airport shuttle
Needed a place to sleep prior to an early flight out of RIC. The property is approx. 1.7 miles from airport. Room was clean, although TV did not work. Bed was comfortable. I had trouble with the door key, outside doors did not work. All guests had to enter/ exit through lobby- which was a better security system. Didn't have breakfast, but it looked very sparse. The coffee was hot but average. I didn't see an airport shuttle
8
Chris
22 Jun 2025
·
Stayed 1 night
Good stay but the back door side doors did not work made that a little inconvenient for coming in and out
Good stay but the back door side doors did not work made that a little inconvenient for coming in and out
2
Patricia
13 Aug 2024
·
Stayed 1 night
Property was extremely dated. Mold around tub. Rusted toilet paper holder and tissue holder. Cigarette burn marks all over Sind. Both hot and cold knobs were half missing. Extremely strong cigarette smell throughout. Elevator out of order.
Property was extremely dated. Mold around tub. Rusted toilet paper holder and tissue holder. Cigarette burn marks all over Sind. Both hot and cold knobs were half missing. Extremely strong cigarette smell throughout. Elevator out of order.
4
Susan
10 Aug 2024
·
Stayed 1 night
We stayed here one night. There was no one to check us in when we arrived. After waiting 15 minutes we received a key to a room on the second floor but the non-smoking room smelled of smoke. We asked for another room and the clerk showed us a room on the first floor that was damp and smelled of mildew. We opted for a different room on the second floor which smelled a little better. The rooms all had stains on the bathroom fixtures. The elevator was out of order, and the lobby restroom was closed. The side door was unlocked. Morning breakfast consisted of coffee and cereal, bagels, muffins and waffles but there was waffle mix all over the counter. Wyndham should be ashamed.
We stayed here one night. There was no one to check us in when we arrived. After waiting 15 minutes we received a key to a room on the second floor but the non-smoking room smelled of smoke. We asked for another room and the clerk showed us a room on the first floor that was damp and smelled of mildew. We opted for a different room on the second floor which smelled a little better. The rooms all had stains on the bathroom fixtures. The elevator was out of order, and the lobby restroom was closed. The side door was unlocked. Morning breakfast consisted of coffee and cereal, bagels, muffins and waffles but there was waffle mix all over the counter. Wyndham should be ashamed.
8
mz tammie
15 Dec 2024
·
Stayed 2 nights
Elevator was not working, with my disability they did not hesitate to accommodate
Elevator was not working, with my disability they did not hesitate to accommodate
4
Damara
19 Jul 2024
·
Stayed 1 night
The elevator was broken during my last stay more than a month ago and remains broken . The stairwells are hot as they aren’t air conditioned. Not welcoming or convenient for guest . We will not be coming back
The elevator was broken during my last stay more than a month ago and remains broken . The stairwells are hot as they aren’t air conditioned. Not welcoming or convenient for guest . We will not be coming back
6
Shaun
11 Aug 2024
·
Stayed 2 nights
Property is nice but make sure that you ask if the elevator is working
Property is nice but make sure that you ask if the elevator is working
2
Melissa
21 Oct 2024
·
Stayed 1 night
The facility was dirty. Carpet was ripped and dirty, smelled, elevator was not working, workout facility was turned into a storage closet. Bathroom sink, tub and walls were stained. Towels were also stained. I was on the second floor and it sounded like construction was going on the 3rd floor from Midnight to 4 am. I went to use the bathroom at 6 am and cockroaches were all over the bathroom. We then got up and left, didn't even think to entertain the breakfast.
The facility was dirty. Carpet was ripped and dirty, smelled, elevator was not working, workout facility was turned into a storage closet. Bathroom sink, tub and walls were stained. Towels were also stained. I was on the second floor and it sounded like construction was going on the 3rd floor from Midnight to 4 am. I went to use the bathroom at 6 am and cockroaches were all over the bathroom. We then got up and left, didn't even think to entertain the breakfast.
6
Mike
28 Nov 2024
·
Stayed 4 nights
Was extremely noisy, blankets and flat sheets had burn holes, toilets stopped up very easily, no working elevator, and had trash by my door for 2 days of my 4 day stay.
Was extremely noisy, blankets and flat sheets had burn holes, toilets stopped up very easily, no working elevator, and had trash by my door for 2 days of my 4 day stay.
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews repeatedly cite poor cleanliness: pervasive smoke odors, stained linens and carpets, dirty bathrooms, mold, and frequent roaches or other insects; bed bugs are also mentioned in some stays. A few guests noted acceptable cleanliness.
Related guest reviews
2
Joshua
29 Aug 2025
·
Stayed 1 night
BLOOD STAINS EVERY WHERE , Bugs all around the place nothing works I wouldn’t recommend this place not even to the homeless
BLOOD STAINS EVERY WHERE , Bugs all around the place nothing works I wouldn’t recommend this place not even to the homeless
2
Amy
30 Nov 2025
·
Stayed 1 night
Bugs & Deplorable condition. We checked into room 217, flipped switch in bath, didn't work. Turned on second light to see the tub crawling with bugs. Changed to room 221, only one bug. The room was so ratty. Walls crumbling, holes in carpet, no handles on the faucet. Noisy. I will not be staying in Wyndham properties again. They should be ashamed.
Bugs & Deplorable condition. We checked into room 217, flipped switch in bath, didn't work. Turned on second light to see the tub crawling with bugs. Changed to room 221, only one bug. The room was so ratty. Walls crumbling, holes in carpet, no handles on the faucet. Noisy. I will not be staying in Wyndham properties again. They should be ashamed.
2
Bridget
16 Mar 2025
·
Stayed 3 nights
We switched rooms 3 times it was utterly disgusting from a big water leak that soaked the carpet, cockroaches, broken handles on the sinks, no washcloths, smoke smell, dirty filthy carpets I wouldn’t even let a pet on, dog poop in the hallway. The health department should condemn this place. The fire marshal should be in there checking smoke detectors as ours had a plastic bag over it. Would not recommend this hotel.
We switched rooms 3 times it was utterly disgusting from a big water leak that soaked the carpet, cockroaches, broken handles on the sinks, no washcloths, smoke smell, dirty filthy carpets I wouldn’t even let a pet on, dog poop in the hallway. The health department should condemn this place. The fire marshal should be in there checking smoke detectors as ours had a plastic bag over it. Would not recommend this hotel.
2
Jamilla
6 Jan 2025
·
Stayed 14 nights
The room was filthy. The white towels and wash cloths were visibly dirty, there were bed bugs and a dead fly in the tub. The room was not cleaned upon check in. Staff was pleasant and stated they would assist but did not. I would not recommend staying here. We were in a tight situation which required a stay longer than 7 days (the cap for most area hotels) and thought this would be good. Location is convenient to food and shopping and directly across from the airport.
The room was filthy. The white towels and wash cloths were visibly dirty, there were bed bugs and a dead fly in the tub. The room was not cleaned upon check in. Staff was pleasant and stated they would assist but did not. I would not recommend staying here. We were in a tight situation which required a stay longer than 7 days (the cap for most area hotels) and thought this would be good. Location is convenient to food and shopping and directly across from the airport.
2
JOHN PAUL
22 Aug 2025
·
Stayed 1 night
Very dirty
Very dirty
2
Glen
16 Nov 2024
·
Stayed 1 night
This was the dirtiest hotel room I've ever stayed in. With the Wyndham name attached I thought I could trust it. Unfortunately, the tub was dirty, the towels were dirty and of very low quality, the sink was missing pieces of the handles, and I was afraid to walk on the carpet without socks.
This was the dirtiest hotel room I've ever stayed in. With the Wyndham name attached I thought I could trust it. Unfortunately, the tub was dirty, the towels were dirty and of very low quality, the sink was missing pieces of the handles, and I was afraid to walk on the carpet without socks.
2
Jared
13 Apr 2025
·
Stayed 1 night
The hotel is extremely dirty and falling apart. The staff spoke little to no English. There were stains on all of the bedding and the building smelled of marijuana. The continental breakfast consisted of a broken waffle maker and an overpriced vending machine.
The hotel is extremely dirty and falling apart. The staff spoke little to no English. There were stains on all of the bedding and the building smelled of marijuana. The continental breakfast consisted of a broken waffle maker and an overpriced vending machine.
2
Carolyn
9 Nov 2025
·
Stayed 1 night
The hallway smelled like cat urine, the bathtub bottom was black. There was a vomit stain on the carpet in the room (with splatter on the bed skirt). The staff gave an extra blanket covered in cigarette burns. The free breakfast wasn’t too bad, but overall would not book the hotel again.
The hallway smelled like cat urine, the bathtub bottom was black. There was a vomit stain on the carpet in the room (with splatter on the bed skirt). The staff gave an extra blanket covered in cigarette burns. The free breakfast wasn’t too bad, but overall would not book the hotel again.
2
Demetrius
28 Jul 2025
·
Stayed 1 night
The hotel was terrible. I had a bad smell in the room and the hallway. The carpet was very dirty and disturbing. I would not recommend to anybody
The hotel was terrible. I had a bad smell in the room and the hallway. The carpet was very dirty and disturbing. I would not recommend to anybody
2
Jquan
7 Oct 2024
·
Stayed 2 nights
The room was infested with roaches and the toilet papers had bloodstains all throught. Requested a refund and never heard back
The room was infested with roaches and the toilet papers had bloodstains all throught. Requested a refund and never heard back
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AI-generated summary based on recent guest reviews
Rooms
Rooms are small and dated, with recurring maintenance issues such as weak or inconsistent hot water, broken or missing fixtures, leaking AC, and TV problems, plus thin walls. Wi-Fi reliability is inconsistent.
Related guest reviews
2
Sarina
21 Jun 2025
·
Stayed 2 nights
Sat in the lobby waiting 45 mins before an employee even acknowledged or checked us in. The WiFi was not working which we were told there was an outage but they didn’t even try to fix it. The next morning the power kept goin out as we were trying to get ready for a funeral. I contacted customer service and asked for a refund which I still have not seen, I didn’t stay the second night because customer service called the property and I was told I’d get refunded for one night and to find somewhere else to stay nearby.
Sat in the lobby waiting 45 mins before an employee even acknowledged or checked us in. The WiFi was not working which we were told there was an outage but they didn’t even try to fix it. The next morning the power kept goin out as we were trying to get ready for a funeral. I contacted customer service and asked for a refund which I still have not seen, I didn’t stay the second night because customer service called the property and I was told I’d get refunded for one night and to find somewhere else to stay nearby.
2
Louanne
13 May 2024
·
Stayed 1 night
I rented a non smoking room and was told not to smoke or I would be charged. The room was smoky. I reported it to the front desk. It was the last room on the 1st floor and the elevator was broken. The public restroom was labeled out of service, as well. I went and got room deodorizer and sprayed the room and brought the minimum of things inside. Long story short, the bed sheets were dirty, the toilet was plugged, there was only a 1/2 roll of toilet paper provided, sink knobs were broken. I went and asked for clean bedding and was provided one sheet that I wrapped up in when I went to sleep. The next morning there was NO HOT WATER for a shower. I packed up, as is and went to ask for a refund. The manager was not available. I called the number for the manager and he did not answer, I left a message and he did not call back. I called again this morning, he wont be in until after 11 a.m. I have initiated a credit card dispute. The location is close to the airport is the only good thing I can say. I cannot blame them for the people in Room 136 that decided that they needed to have a fight when most people at a hotel are trying to sleep. Regardless, it was a lousy night of sleep and I couldn't even clean up in a hot shower.
I rented a non smoking room and was told not to smoke or I would be charged. The room was smoky. I reported it to the front desk. It was the last room on the 1st floor and the elevator was broken. The public restroom was labeled out of service, as well. I went and got room deodorizer and sprayed the room and brought the minimum of things inside. Long story short, the bed sheets were dirty, the toilet was plugged, there was only a 1/2 roll of toilet paper provided, sink knobs were broken. I went and asked for clean bedding and was provided one sheet that I wrapped up in when I went to sleep. The next morning there was NO HOT WATER for a shower. I packed up, as is and went to ask for a refund. The manager was not available. I called the number for the manager and he did not answer, I left a message and he did not call back. I called again this morning, he wont be in until after 11 a.m. I have initiated a credit card dispute. The location is close to the airport is the only good thing I can say. I cannot blame them for the people in Room 136 that decided that they needed to have a fight when most people at a hotel are trying to sleep. Regardless, it was a lousy night of sleep and I couldn't even clean up in a hot shower.
6
Stephen
23 Jun 2025
·
Stayed 2 nights
The rooms were run down shower had barely warm water first room I was given smell awful will never stay there again
The rooms were run down shower had barely warm water first room I was given smell awful will never stay there again
6
Kristina
10 Aug 2025
·
Stayed 1 night
Beds were good clean linens. Good location to the highway. Lots of places to eat nearby. Very noisy between the rooms. Lots of rust in the bathroom and moldy fridge. Also no toilet paper.
Beds were good clean linens. Good location to the highway. Lots of places to eat nearby. Very noisy between the rooms. Lots of rust in the bathroom and moldy fridge. Also no toilet paper.
6
Alpha
2 Jan 2025
·
Stayed 1 night
Everything was okay until I ordered food and the ants got in my food. Then we saw the spiders. Then the sink in the room leaked on the floor so the floor stayed wet. When we checked into the room the door was already open. Everything in the room seemed to be broken.
Everything was okay until I ordered food and the ants got in my food. Then we saw the spiders. Then the sink in the room leaked on the floor so the floor stayed wet. When we checked into the room the door was already open. Everything in the room seemed to be broken.
6
Andrea
14 Sept 2024
·
Stayed 3 nights
Very close to the airport. Convenient location. Affordable. Room was okay. Not updated. The faucet handles were missing on the sink, so it was difficult to turn in and off. The carpet was visibly dirty. One of the beds had a mildewy mattress cover under the sheets. The tray that the ice bucket was sitting on had obviously not been cleaned as it had dried sludge in the crevices. The sheets and towels were clean. I asked for a noon checkout (one hour later than usual checkout). I was told it would be okay; but apparently no one notified the rest if the staff as my door was knocked on 4 separate times BEFORE 11 AM. Asking if I was checking out. Really annoying. One woman was rude when I told her I had a noon checkout, and she returned with the front desk gentleman who had told me noon checkout was fine.
Very close to the airport. Convenient location. Affordable. Room was okay. Not updated. The faucet handles were missing on the sink, so it was difficult to turn in and off. The carpet was visibly dirty. One of the beds had a mildewy mattress cover under the sheets. The tray that the ice bucket was sitting on had obviously not been cleaned as it had dried sludge in the crevices. The sheets and towels were clean. I asked for a noon checkout (one hour later than usual checkout). I was told it would be okay; but apparently no one notified the rest if the staff as my door was knocked on 4 separate times BEFORE 11 AM. Asking if I was checking out. Really annoying. One woman was rude when I told her I had a noon checkout, and she returned with the front desk gentleman who had told me noon checkout was fine.
6
Sandy
18 Aug 2025
·
Stayed 3 nights
Bed was comfortable. AC did not work until manager came and unplugged it and plugged it back in to reset it. Cord was hidden under carpet. Took the towels after the first night even though we hung them up but never brought fresh. The hallway carpet was stained and very dirty. Breakfast area was very basic. One carafe of coffee that always seemed to be empty. Spills on the floor right in front of the elevator that patrons had to walk around but the staff did too. It was an ok stay for two nights but the facility could use a lot of updates.
Bed was comfortable. AC did not work until manager came and unplugged it and plugged it back in to reset it. Cord was hidden under carpet. Took the towels after the first night even though we hung them up but never brought fresh. The hallway carpet was stained and very dirty. Breakfast area was very basic. One carafe of coffee that always seemed to be empty. Spills on the floor right in front of the elevator that patrons had to walk around but the staff did too. It was an ok stay for two nights but the facility could use a lot of updates.
6
diane
9 May 2024
·
Stayed 1 night
first: front desk rep was right on point ~ even with a guest yelling at him second: didnt see any bugs however, skunk-weed smell in the entire building, nighttime was drowned with cigerette smoke ~ even though was supposed to be in a non-smoking room, floors stained, box spring stained, remote to tv didnt work but we could reach up over our head to work the buttons on the tv, could hear people walking/falling from the floor above, shower didnt get very hot..... glad we were only there for one nite to sleep
first: front desk rep was right on point ~ even with a guest yelling at him second: didnt see any bugs however, skunk-weed smell in the entire building, nighttime was drowned with cigerette smoke ~ even though was supposed to be in a non-smoking room, floors stained, box spring stained, remote to tv didnt work but we could reach up over our head to work the buttons on the tv, could hear people walking/falling from the floor above, shower didnt get very hot..... glad we were only there for one nite to sleep
6
Zelda
2 Jun 2024
·
Stayed 1 night
Staff was really nice & respectful/quick. The room was clean but needs updating and there were cigarette burns on the duvet & couch. The bottom of the tub was not stained & some of the fixtures needed to be replaced (switches in the bath) and the safe was hanging sideways on the wall. Overall it wasn’t the worst but definitely needs some work but it was convenient w/a great price and good for a quick stay.
Staff was really nice & respectful/quick. The room was clean but needs updating and there were cigarette burns on the duvet & couch. The bottom of the tub was not stained & some of the fixtures needed to be replaced (switches in the bath) and the safe was hanging sideways on the wall. Overall it wasn’t the worst but definitely needs some work but it was convenient w/a great price and good for a quick stay.
6
Sharon
20 Jun 2025
·
Stayed 1 night
While the room was clean the lighting choices were odd, kind of all or nothing. Near the airport so lots of plane noise. The bathroom was clean but the fixtures were very worn out and the water pressure was not strong.
While the room was clean the lighting choices were odd, kind of all or nothing. Near the airport so lots of plane noise. The bathroom was clean but the fixtures were very worn out and the water pressure was not strong.
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AI-generated summary based on recent guest reviews
Service
Service is inconsistent—several guests describe slow or unhelpful responses, difficulty with room changes or refunds, and long check-in waits. Others compliment friendly front desk staff.
Related guest reviews
2
Sarina
21 Jun 2025
·
Stayed 2 nights
Sat in the lobby waiting 45 mins before an employee even acknowledged or checked us in. The WiFi was not working which we were told there was an outage but they didn’t even try to fix it. The next morning the power kept goin out as we were trying to get ready for a funeral. I contacted customer service and asked for a refund which I still have not seen, I didn’t stay the second night because customer service called the property and I was told I’d get refunded for one night and to find somewhere else to stay nearby.
Sat in the lobby waiting 45 mins before an employee even acknowledged or checked us in. The WiFi was not working which we were told there was an outage but they didn’t even try to fix it. The next morning the power kept goin out as we were trying to get ready for a funeral. I contacted customer service and asked for a refund which I still have not seen, I didn’t stay the second night because customer service called the property and I was told I’d get refunded for one night and to find somewhere else to stay nearby.
2
Tonya
11 Oct 2024
·
Stayed 1 night
The front desk people is nasty and I switched rooms 3 times since I been here no water pressure in the rooms the tubs are dirty I found roaches in the rooms toilets are not working towels and washcloths are dirty conditions barely work in the rooms housekeeping halfway clean the rooms sheets are dirty with stains on them on the bed. Then after you pay for the room, they got a sign up saying no refund after 15 minutes of check in so after you check in the man at the front desk disappears over 15 minutes so when you come back, you can’t get a refund and there’s something wrong with the room when I first got here everybody that checked in when I checked in was at the front desk, looking for the man to tell them something was wrong with the room, and he disappeared on us when you go to talk to attitude
The front desk people is nasty and I switched rooms 3 times since I been here no water pressure in the rooms the tubs are dirty I found roaches in the rooms toilets are not working towels and washcloths are dirty conditions barely work in the rooms housekeeping halfway clean the rooms sheets are dirty with stains on them on the bed. Then after you pay for the room, they got a sign up saying no refund after 15 minutes of check in so after you check in the man at the front desk disappears over 15 minutes so when you come back, you can’t get a refund and there’s something wrong with the room when I first got here everybody that checked in when I checked in was at the front desk, looking for the man to tell them something was wrong with the room, and he disappeared on us when you go to talk to attitude
2
Tyrone
28 May 2024
·
Stayed 1 night
This had to be the absolute worst experience I have ever had dealing with a hotel. Check-In itself was the only smooth part. We checked in late in the day, around 7PM. We got our keys, parked, and tried the key on the side door. Doesn't work. Have to go back through the lobby. Elevator doesn't work, so we have to walk back to the end of the hotel with the door that doesn't work to go up the steps. Got two rooms. One of the two rooms had trash still, messy beds that were never made up, urine still in the toilet, it was absolute filth. My wife went down to tell them to fix it. As she did so she watched another family open their door after check in and immediate turn around to request a refund and find elsewhere. They acted as if my wife was lying and refused to give us another room, outside of trying to give us a single when we reserved a double. We eventually got our double but she had to fight for it. TVs were maybe 22" which is ok if it wasn't 7 feet in the air in the furthest corner of the room. On top of that, none of the channels worked, nor did the remote work properly. Had to unplug to turn it off. Couldn't unmute. This was the smallest irritation of the trip but still worth mentioning. We were in town for an event, where this hotel became the host hotel for that event. Everyone who returned to the event on Sunday had nothing positive to say. I've never written a hotel review before... I'm delighted to make this one my first. AVOID AT ALL COST! Additionally
This had to be the absolute worst experience I have ever had dealing with a hotel. Check-In itself was the only smooth part. We checked in late in the day, around 7PM. We got our keys, parked, and tried the key on the side door. Doesn't work. Have to go back through the lobby. Elevator doesn't work, so we have to walk back to the end of the hotel with the door that doesn't work to go up the steps. Got two rooms. One of the two rooms had trash still, messy beds that were never made up, urine still in the toilet, it was absolute filth. My wife went down to tell them to fix it. As she did so she watched another family open their door after check in and immediate turn around to request a refund and find elsewhere. They acted as if my wife was lying and refused to give us another room, outside of trying to give us a single when we reserved a double. We eventually got our double but she had to fight for it. TVs were maybe 22" which is ok if it wasn't 7 feet in the air in the furthest corner of the room. On top of that, none of the channels worked, nor did the remote work properly. Had to unplug to turn it off. Couldn't unmute. This was the smallest irritation of the trip but still worth mentioning. We were in town for an event, where this hotel became the host hotel for that event. Everyone who returned to the event on Sunday had nothing positive to say. I've never written a hotel review before... I'm delighted to make this one my first. AVOID AT ALL COST! Additionally
2
Greg
25 Feb 2025
·
Stayed 1 night
We saw many negative reviews but gave it a go anyway. It took us 20 minutes wait to get keys because the rude hotel employee was arguing with a disgruntled guest. As we waited, bugs were crawling on the floor. Once we got to check out the room, we were surprised that the room was not clean, the bed was made but not clean. Bathroom was dirty and there was urine in the toilet. We turned around and walked out. Tried to speak the office worker but she was tied up with another mad guest. STAY AWAY REGARDLESS OF THE PRICE!
We saw many negative reviews but gave it a go anyway. It took us 20 minutes wait to get keys because the rude hotel employee was arguing with a disgruntled guest. As we waited, bugs were crawling on the floor. Once we got to check out the room, we were surprised that the room was not clean, the bed was made but not clean. Bathroom was dirty and there was urine in the toilet. We turned around and walked out. Tried to speak the office worker but she was tied up with another mad guest. STAY AWAY REGARDLESS OF THE PRICE!
2
John
5 Oct 2024
·
Stayed 1 night
Terrible service I was the only one there checking in at 11 PM at night and the guy took forever on the computer. Clearly there was a problem even though I just booked this online the night before and there’s nobody around and he’s not telling me anything. Eventually gives me keys but only after I asked is there a problem and he said yeah, but he didn’t elaborate so I just kept waiting. The breakfast was extraordinarily awful. The entire area was dirty. There was no milk at all and the milk container with an hour to go. They were very few muffins. There was pancake batter all over the counter and a mess on the floor.. there was a guy in the lobby, talking on the phone very loudly about the girl that took all his money and on and on and on with that. Couldn’t go into my room with the food because it says you’re not allowed to do that and if you do you’re going to lose your deposit. Then there was the dirty laundry on the floor all the way down the hallway of the room rooms and the fact the TV didn’t work at all. There’s more but why bother I’ll just leave it at that!
Terrible service I was the only one there checking in at 11 PM at night and the guy took forever on the computer. Clearly there was a problem even though I just booked this online the night before and there’s nobody around and he’s not telling me anything. Eventually gives me keys but only after I asked is there a problem and he said yeah, but he didn’t elaborate so I just kept waiting. The breakfast was extraordinarily awful. The entire area was dirty. There was no milk at all and the milk container with an hour to go. They were very few muffins. There was pancake batter all over the counter and a mess on the floor.. there was a guy in the lobby, talking on the phone very loudly about the girl that took all his money and on and on and on with that. Couldn’t go into my room with the food because it says you’re not allowed to do that and if you do you’re going to lose your deposit. Then there was the dirty laundry on the floor all the way down the hallway of the room rooms and the fact the TV didn’t work at all. There’s more but why bother I’ll just leave it at that!
6
Carlos
20 Nov 2025
·
Stayed 1 night
The hotel looked beautiful from the outside. The hotel is not the worst but it definitely is need of a renovation. The best part of the hotel is the staff. When I checked in the attendant at the desk was very friendly and helpful. I needed a 12 pm checkout and she was very accommodating. The room was very old but it was okay for one night. I did not like that the toilet stool was frayed and falling apart, it definitely should have been changed before having guests occupy the room. This was good for one night but I do not recommend this as a place to stay for longer than a weekend or a couple of days. Parking was readily available and I was not charged any parking fees.
The hotel looked beautiful from the outside. The hotel is not the worst but it definitely is need of a renovation. The best part of the hotel is the staff. When I checked in the attendant at the desk was very friendly and helpful. I needed a 12 pm checkout and she was very accommodating. The room was very old but it was okay for one night. I did not like that the toilet stool was frayed and falling apart, it definitely should have been changed before having guests occupy the room. This was good for one night but I do not recommend this as a place to stay for longer than a weekend or a couple of days. Parking was readily available and I was not charged any parking fees.
2
Cynthia
2 Nov 2025
·
Stayed 1 night
Staff is rude. There is a serious language barrier. The hotel charged my card fir a whole rxtra night when i didnt authorize it and hitel.com did nothing about it.
Staff is rude. There is a serious language barrier. The hotel charged my card fir a whole rxtra night when i didnt authorize it and hitel.com did nothing about it.
10
Suzanne
23 Oct 2025
·
Stayed 1 night
I just love thw staff here front desk is incredible as is maintenence and housekeeping, i feel very safe and just love the rooms on 1st floor
I just love thw staff here front desk is incredible as is maintenence and housekeeping, i feel very safe and just love the rooms on 1st floor
4
bennedetto
14 Aug 2025
·
Stayed 1 night
Hotel was bearable. It is in a safe area, there were no bugs and was comfortable. However, the woman at the Reservation desk was very unpleasant and unfriendly to deal with. There were several unfriendly signs posted at Reservation desk, for example: “If you forget your belongings, they will be thrown in garbage.” “If the cleaning staff find any evidence that breakfast or juice was brought to your room, you will lose your $50.00 deposit.” Seriously! You can’t bring juice into your hotel room. I found this very unwelcoming for a Hotel. The room did not have some amenities. Don’t let the picture of the shampoo/conditioner and make-up remover fool you, there was none in the room. There was no phone in the room, no bedside lamp, no coffee machine, no hairdryer, etc… no writing pad and pen and no Bible. Breakfast options were very limited, and don’t forget… Don’t bring it to your room or you will be charged $50.00!!!! We actually cancelled our second stay there on the way home due to how unwelcoming this Hotel is and how expensive it is for what you get, plus the room smelled bad like cleaning products.
Hotel was bearable. It is in a safe area, there were no bugs and was comfortable. However, the woman at the Reservation desk was very unpleasant and unfriendly to deal with. There were several unfriendly signs posted at Reservation desk, for example: “If you forget your belongings, they will be thrown in garbage.” “If the cleaning staff find any evidence that breakfast or juice was brought to your room, you will lose your $50.00 deposit.” Seriously! You can’t bring juice into your hotel room. I found this very unwelcoming for a Hotel. The room did not have some amenities. Don’t let the picture of the shampoo/conditioner and make-up remover fool you, there was none in the room. There was no phone in the room, no bedside lamp, no coffee machine, no hairdryer, etc… no writing pad and pen and no Bible. Breakfast options were very limited, and don’t forget… Don’t bring it to your room or you will be charged $50.00!!!! We actually cancelled our second stay there on the way home due to how unwelcoming this Hotel is and how expensive it is for what you get, plus the room smelled bad like cleaning products.
10
Tiara
5 Jul 2025
·
Stayed 1 night
Wanda at the first desk was awesome and the location is great for everything
Wanda at the first desk was awesome and the location is great for everything
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AI-generated summary based on recent guest reviews
Location
Very convenient to Richmond International Airport, highways, and nearby stores and restaurants. Some guests reported aircraft noise and felt the area or on-site environment was unsafe.
Related guest reviews
6
Mukendi
31 Mar 2025
·
Stayed 2 nights
The property is close to the airport, there is a 24 hours convenient store. This property requires a complete renovation. Also there's this kind strange smell in the most corridors.
The property is close to the airport, there is a 24 hours convenient store. This property requires a complete renovation. Also there's this kind strange smell in the most corridors.
8
Eric
2 Dec 2024
·
Stayed 1 night
Needed a place to sleep prior to an early flight out of RIC. The property is approx. 1.7 miles from airport. Room was clean, although TV did not work. Bed was comfortable. I had trouble with the door key, outside doors did not work. All guests had to enter/ exit through lobby- which was a better security system. Didn't have breakfast, but it looked very sparse. The coffee was hot but average. I didn't see an airport shuttle
Needed a place to sleep prior to an early flight out of RIC. The property is approx. 1.7 miles from airport. Room was clean, although TV did not work. Bed was comfortable. I had trouble with the door key, outside doors did not work. All guests had to enter/ exit through lobby- which was a better security system. Didn't have breakfast, but it looked very sparse. The coffee was hot but average. I didn't see an airport shuttle
8
Mewael
21 Nov 2024
·
Stayed 1 night
Good location
Good location
2
tonia
11 Apr 2024
·
Stayed 3 nights
0/10. Would not recommend. Not only were the towels and the bed sheets dirty. They also charge my card an additional fee after checkout about a deposit that was never explained to me. The customer service was poor quality. Enter at your own risk, you’ve been warned.
0/10. Would not recommend. Not only were the towels and the bed sheets dirty. They also charge my card an additional fee after checkout about a deposit that was never explained to me. The customer service was poor quality. Enter at your own risk, you’ve been warned.
8
BENJAMIN
6 May 2024
·
Stayed 5 nights
The location
The location
6
Kayla
17 Jun 2025
·
Stayed 1 night
This was a decent place for a quick night stay in between travels. Everything was super easy and fast when it came to parking and check in. Conveniently located right next to Sheetz and Wawa for quick food options. if you are looking for a place to stay just for the night, I recommend.
This was a decent place for a quick night stay in between travels. Everything was super easy and fast when it came to parking and check in. Conveniently located right next to Sheetz and Wawa for quick food options. if you are looking for a place to stay just for the night, I recommend.
6
Edwina
27 Jun 2025
·
Stayed 7 nights
Location was great; not too far from everything.
Location was great; not too far from everything.
6
Katherine
21 Dec 2024
·
Stayed 1 night
Very convenient to the airport and just off the highway. The lobby stunk of marijuana. The room is decent but the bathroom especially needed better cleaning. There was hair everywhere. About an hour into our stay, the smell of marijuana wafted into our non-smoking room. It's unfortunate others aren't respectful of families with children who don't need to be exposed to that.
Very convenient to the airport and just off the highway. The lobby stunk of marijuana. The room is decent but the bathroom especially needed better cleaning. There was hair everywhere. About an hour into our stay, the smell of marijuana wafted into our non-smoking room. It's unfortunate others aren't respectful of families with children who don't need to be exposed to that.
8
Samantha
7 Jan 2025
·
Stayed 1 night
I stay at the Microtel pretty often and it's always my go to in this area because of what your getting for your money. The rooms are pretty affordable, can be a little high on the weekends but that's expected. The complimentary breakfast is always on point. My only complaint is that recently over my last few stays I've noticed that the rooms are not as clean as they used to be. There have been roaches in the room the past two or three stays. Not like an infestation but a couple each time which made it impossible to sleep and was afraid of putting my bags down in fear of taking them home with me. Also the elevator has been down the past few times which is inconvenient when staying on the 2nd and 3rd floors. I don't have any complaints other than then that and the cleanliness not being up to par as it used to be. Staff is friendly and accommodating. It's in walking distance to the 711 and Sheetz and Wawa are across the street and El Patron is a short walk from the hotel as well.
I stay at the Microtel pretty often and it's always my go to in this area because of what your getting for your money. The rooms are pretty affordable, can be a little high on the weekends but that's expected. The complimentary breakfast is always on point. My only complaint is that recently over my last few stays I've noticed that the rooms are not as clean as they used to be. There have been roaches in the room the past two or three stays. Not like an infestation but a couple each time which made it impossible to sleep and was afraid of putting my bags down in fear of taking them home with me. Also the elevator has been down the past few times which is inconvenient when staying on the 2nd and 3rd floors. I don't have any complaints other than then that and the cleanliness not being up to par as it used to be. Staff is friendly and accommodating. It's in walking distance to the 711 and Sheetz and Wawa are across the street and El Patron is a short walk from the hotel as well.
6
amit kumar
16 Apr 2024
·
Stayed 1 night
Very close to runway you can hear noise plane landing and leaving .
Very close to runway you can hear noise plane landing and leaving .
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AI-generated summary based on recent guest reviews
Dining
Breakfast is minimal and inconsistently maintained, with limited items, empty coffee, messy stations, and waffle-maker issues. Signs warn against taking breakfast to rooms.
Related guest reviews
6
Nicholas
28 Jul 2025
·
Stayed 1 night
The breakfast was awful. The attandant wasn't very friendly or attentive to the morning visitors. He didn't show any intetest in keeping the breakfast bar stocked at all. Rooms smelled bad. Hall carpets were very dirty.
The breakfast was awful. The attandant wasn't very friendly or attentive to the morning visitors. He didn't show any intetest in keeping the breakfast bar stocked at all. Rooms smelled bad. Hall carpets were very dirty.
8
Eric
2 Dec 2024
·
Stayed 1 night
Needed a place to sleep prior to an early flight out of RIC. The property is approx. 1.7 miles from airport. Room was clean, although TV did not work. Bed was comfortable. I had trouble with the door key, outside doors did not work. All guests had to enter/ exit through lobby- which was a better security system. Didn't have breakfast, but it looked very sparse. The coffee was hot but average. I didn't see an airport shuttle
Needed a place to sleep prior to an early flight out of RIC. The property is approx. 1.7 miles from airport. Room was clean, although TV did not work. Bed was comfortable. I had trouble with the door key, outside doors did not work. All guests had to enter/ exit through lobby- which was a better security system. Didn't have breakfast, but it looked very sparse. The coffee was hot but average. I didn't see an airport shuttle
4
Terry
2 Aug 2024
·
Stayed 1 night
Our first impression was the smell of marijuana when we entered the front door. We were put in a handicapped room, which we didn't need, but we thought it's only for one night. There was no hot water the next morning when we went to take a shower and because it was a handicapped shower the water was all over the bathroom floor. The shower head was a hand held one which barely worked.. The one plus was the breakfast.
Our first impression was the smell of marijuana when we entered the front door. We were put in a handicapped room, which we didn't need, but we thought it's only for one night. There was no hot water the next morning when we went to take a shower and because it was a handicapped shower the water was all over the bathroom floor. The shower head was a hand held one which barely worked.. The one plus was the breakfast.
6
Sandy
18 Aug 2025
·
Stayed 3 nights
Bed was comfortable. AC did not work until manager came and unplugged it and plugged it back in to reset it. Cord was hidden under carpet. Took the towels after the first night even though we hung them up but never brought fresh. The hallway carpet was stained and very dirty. Breakfast area was very basic. One carafe of coffee that always seemed to be empty. Spills on the floor right in front of the elevator that patrons had to walk around but the staff did too. It was an ok stay for two nights but the facility could use a lot of updates.
Bed was comfortable. AC did not work until manager came and unplugged it and plugged it back in to reset it. Cord was hidden under carpet. Took the towels after the first night even though we hung them up but never brought fresh. The hallway carpet was stained and very dirty. Breakfast area was very basic. One carafe of coffee that always seemed to be empty. Spills on the floor right in front of the elevator that patrons had to walk around but the staff did too. It was an ok stay for two nights but the facility could use a lot of updates.
8
Mary
9 Aug 2025
·
Stayed 5 nights
Waffle iron stuck to the waffle
Waffle iron stuck to the waffle
6
Susan
2 Mar 2024
·
Stayed 1 night
Smokey building. Nice reception person. Just OK breakfast. Too many people in lobby. Couldn't take breakfast to the room.
Smokey building. Nice reception person. Just OK breakfast. Too many people in lobby. Couldn't take breakfast to the room.
2
Jared
13 Apr 2025
·
Stayed 1 night
The hotel is extremely dirty and falling apart. The staff spoke little to no English. There were stains on all of the bedding and the building smelled of marijuana. The continental breakfast consisted of a broken waffle maker and an overpriced vending machine.
The hotel is extremely dirty and falling apart. The staff spoke little to no English. There were stains on all of the bedding and the building smelled of marijuana. The continental breakfast consisted of a broken waffle maker and an overpriced vending machine.
4
Robyn
24 Jul 2025
·
Stayed 1 night
It was very dirty. Tilley was running, towels and linen were stained. Breakfast was to be served till 930, got there at 915 and there was only one bagel left and no batter for the waffle iron. Pictures were very deceiving when booking this hotel. Save your money and go to motel six it might be cleaner
It was very dirty. Tilley was running, towels and linen were stained. Breakfast was to be served till 930, got there at 915 and there was only one bagel left and no batter for the waffle iron. Pictures were very deceiving when booking this hotel. Save your money and go to motel six it might be cleaner
2
Tyler
24 Jul 2024
·
Stayed 1 night
There a few things that are expected from a hotel, and this hotel did not meet them. First and foremost, we arrived and were told that the elevator was out of service. So we had to drag our luggage up the stairs at the end of the building. Second, breakfast was included in the stay. Like most hotels, bagels and make your own waffles were provided in the lounge. It appears that bagels and waffle batter were provided by staff early in the morning, but no one maintained cleanliness in the breakfast area. Food, debris, and waffle batter were scattered on the food preparation areas and surrounding floors. So much so that we decided to eat elsewhere. Was rather disgusting in nature. Third, the emergency water sprinkler mounted the ceiling near the breakfast bar was leaking. Judging by the staining on the surrounding ceiling, it appears to have been leaking for a prolonged period of time. The hotel’s answer to this problem was to have a bucket laying in the center of the floor to catch the leaking water. Furthermore, adding to the I’ll-appeal of the breakfast bar and hotel environment. Fourth, our shower was deemed unusable. The water failed to heat at all. Couldn’t even retrieve like warm water. The shower knob is a single knob that rotates from cold to warm. The knob rotated completely around endlessly (I’m assuming in need of repair) and never achieved a position where the water was even like warm. Lastly the bed sheets had multiple cigarette burn holes. Very uncomfortable
There a few things that are expected from a hotel, and this hotel did not meet them. First and foremost, we arrived and were told that the elevator was out of service. So we had to drag our luggage up the stairs at the end of the building. Second, breakfast was included in the stay. Like most hotels, bagels and make your own waffles were provided in the lounge. It appears that bagels and waffle batter were provided by staff early in the morning, but no one maintained cleanliness in the breakfast area. Food, debris, and waffle batter were scattered on the food preparation areas and surrounding floors. So much so that we decided to eat elsewhere. Was rather disgusting in nature. Third, the emergency water sprinkler mounted the ceiling near the breakfast bar was leaking. Judging by the staining on the surrounding ceiling, it appears to have been leaking for a prolonged period of time. The hotel’s answer to this problem was to have a bucket laying in the center of the floor to catch the leaking water. Furthermore, adding to the I’ll-appeal of the breakfast bar and hotel environment. Fourth, our shower was deemed unusable. The water failed to heat at all. Couldn’t even retrieve like warm water. The shower knob is a single knob that rotates from cold to warm. The knob rotated completely around endlessly (I’m assuming in need of repair) and never achieved a position where the water was even like warm. Lastly the bed sheets had multiple cigarette burn holes. Very uncomfortable
8
Samantha
7 Jan 2025
·
Stayed 1 night
I stay at the Microtel pretty often and it's always my go to in this area because of what your getting for your money. The rooms are pretty affordable, can be a little high on the weekends but that's expected. The complimentary breakfast is always on point. My only complaint is that recently over my last few stays I've noticed that the rooms are not as clean as they used to be. There have been roaches in the room the past two or three stays. Not like an infestation but a couple each time which made it impossible to sleep and was afraid of putting my bags down in fear of taking them home with me. Also the elevator has been down the past few times which is inconvenient when staying on the 2nd and 3rd floors. I don't have any complaints other than then that and the cleanliness not being up to par as it used to be. Staff is friendly and accommodating. It's in walking distance to the 711 and Sheetz and Wawa are across the street and El Patron is a short walk from the hotel as well.
I stay at the Microtel pretty often and it's always my go to in this area because of what your getting for your money. The rooms are pretty affordable, can be a little high on the weekends but that's expected. The complimentary breakfast is always on point. My only complaint is that recently over my last few stays I've noticed that the rooms are not as clean as they used to be. There have been roaches in the room the past two or three stays. Not like an infestation but a couple each time which made it impossible to sleep and was afraid of putting my bags down in fear of taking them home with me. Also the elevator has been down the past few times which is inconvenient when staying on the 2nd and 3rd floors. I don't have any complaints other than then that and the cleanliness not being up to par as it used to be. Staff is friendly and accommodating. It's in walking distance to the 711 and Sheetz and Wawa are across the street and El Patron is a short walk from the hotel as well.
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AI-generated summary based on recent guest reviews
2
Tyrese
4 weeks ago
·
Stayed 1 night
Rooms have a horrible
Rooms have a horrible
6
DeAnglis
4 weeks ago
·
Stayed 4 nights
Everything was okay for a regular stay
Everything was okay for a regular stay
10
Kimberly
22 Sept 2026
·
Stayed 2 nights
Good away from home good parking
Good away from home good parking
10
Jose Domingo
16 Sept 2026
·
Stayed 5 nights
Excellent service the rooms are very clean, good housekeeping, and very friendly. Thank you.
Excellent service the rooms are very clean, good housekeeping, and very friendly. Thank you.
2
Crystal
13 Sept 2026
·
Stayed 1 night
I accidentally booked this place instead of holiday inn express, and immediately called to cancel my mistake but noone would refund me. This was my first poor experience. Then we got there and checked in, and within minutes after entering the room (#123) checked back out. It was TERRIBLE. Smelled terrible, some type of food on pillow, hair all over in bathroom and on carpet, counter was cracked in multiple places, sheets appeared dirty, and the front desk refused to refund me. She said the lady just inspected my room and I said, good where is she I’d like to show her myself, and she never did agree to check it out with me. I’d like a refund, and NOONE should be allowed to stay in this grungy hotel until they do a thorough deep clean of the rooms and AC units as the air smelled horrendous. It was so bad, that if someone had offered to pay ME to stay there; I wouldn’t do it.
I accidentally booked this place instead of holiday inn express, and immediately called to cancel my mistake but noone would refund me. This was my first poor experience. Then we got there and checked in, and within minutes after entering the room (#123) checked back out. It was TERRIBLE. Smelled terrible, some type of food on pillow, hair all over in bathroom and on carpet, counter was cracked in multiple places, sheets appeared dirty, and the front desk refused to refund me. She said the lady just inspected my room and I said, good where is she I’d like to show her myself, and she never did agree to check it out with me. I’d like a refund, and NOONE should be allowed to stay in this grungy hotel until they do a thorough deep clean of the rooms and AC units as the air smelled horrendous. It was so bad, that if someone had offered to pay ME to stay there; I wouldn’t do it.
Property policies
Check-in
Check-out
From 16:00 to 04:00
Before 11:00
FAQs about Microtel Inn & Suites by Wyndham
Is parking available at the property?
Free self parking is available on-site. Limited parking is provided, and no reservation is required.
What type of breakfast is offered and what are the serving hours?
A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.
Does the property allow pets?
Pets are allowed with a fee of USD 50 per pet, per stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 4:00 PM, and check-out is until 11:00 AM. Early check-in is available for a fee of USD 35, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary.
What is the location of the property in relation to key landmarks?
The hotel is located near Richmond airport, within a 15-minute drive of Broad Street and Greater Richmond Convention Center. It is approximately 9 miles from Virginia Commonwealth University and 10.1 miles from Richmond Raceway.
What are the policies for guests staying with children?
Up to 3 children aged 16 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
Rollaway beds are available for an additional fee, and advance request or confirmation is required. Specific information about cribs is not provided.
Have a question?
Instant AI responses are based on hotel information
Considering this hotel for your Richmond trip?
What do room rates usually cost at Microtel Inn & Suites by Wyndham in Richmond?
Over the next 60–90 days, room rates at Microtel Inn & Suites by Wyndham in Richmond typically average around US$56 a night for two guests, ranging from US$52 to US$64 on peak dates.
When is the quietest time to visit Microtel Inn & Suites by Wyndham in Richmond?
The quietest period at Microtel Inn & Suites by Wyndham in Richmond is late summer, with August seeing the lowest demand; January is the busiest month for arrivals. If you prefer fewer crowds and easier availability, plan for August or the surrounding summer weeks.
Which month has the lowest rates at Microtel Inn & Suites by Wyndham in Richmond?
December is the cheapest month to stay at Microtel Inn & Suites by Wyndham in Richmond, averaging US$59 a night; August is the priciest month at US$79. The quietest month differs from the cheapest month: August is quietest for crowds while December offers the lowest rates.
What nearby attractions and traveller types suit Microtel Inn & Suites by Wyndham in Richmond?
Located in Virginia, Microtel Inn & Suites by Wyndham in Richmond is close to Broad Street, the Edgar Allan Poe Museum and Libby Hill Park, making it convenient for families and business travellers. The hotel also sits near James River green spaces for outdoor time and is a short drive from local history sites like the John Marshall House.
How does the nightly price at Microtel Inn & Suites by Wyndham in Richmond compare to recent weeks?
The current price at Microtel Inn & Suites by Wyndham in Richmond is US$64 per night for 2 guests, which is low for this hotel: about 15% below its US$73 average over the last 60 days. Most nights over that period fell between US$64 and US$84.
Prices for upcoming dates
October 2026
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-24: 69.00370093231201USD
- 2026-10-25: 62.7424USD
- 2026-10-26: 63.284884324646USD
- 2026-10-27: 62.7424USD
- 2026-10-28: 63.26171076812744USD
- 2026-10-29: 63.26171076812744USD
- 2026-10-30: 69.35833071441651USD
- 2026-10-31: 69.35833071441651USD
- 2026-11-01: 63.640698001098635USD
- 2026-11-02: 63.700341487121584USD
- 2026-11-03: 63.700341487121584USD
- 2026-11-04: 66.31199532318115USD
- 2026-11-05: 66.31199532318115USD
- 2026-11-06: 72.37343608398437USD
- 2026-11-07: 71.7056USD
- 2026-11-08: 58.883558345031744USD
- 2026-11-09: 58.883558345031744USD
- 2026-11-10: 60.0380220199585USD
- 2026-11-11: 50.418000000000006USD
- 2026-11-12: 60.21813637237549USD
- 2026-11-13: 72.26618465881349USD
- 2026-11-14: 70.5470845855713USD
- 2026-11-15: 60.0380220199585USD
- 2026-11-16: 60.5016USD
- 2026-11-17: 60.5016USD
- 2026-11-18: 61.56008275299072USD
- 2026-11-19: 60.37823991851807USD
- 2026-11-20: 70.67676161956787USD
- 2026-11-21: 70.92792245483399USD
- 2026-11-22: 58.70639731750489USD
- 2026-11-23: 65.5748693649292USD
- 2026-11-24: 66.9131315689087USD
- 2026-11-25: 68.04309247741699USD
- 2026-11-26: 68.04309247741699USD
- 2026-11-27: 72.04562984313965USD
- 2026-11-28: 72.04562984313965USD
- 2026-11-29: 63.0499304473877USD
- 2026-11-30: 69.04372681884766USD
- 2026-12-01: 69.04372681884766USD
- 2026-12-02: 70.92792245483399USD
- 2026-12-03: 71.04499550170898USD
- 2026-12-04: 71.04499550170898USD
- 2026-12-05: 70.92792245483399USD
- 2026-12-06: 65.5748693649292USD
- 2026-12-07: 60.0380220199585USD
- 2026-12-08: 60.0380220199585USD
- 2026-12-09: 60.5016USD
- 2026-12-10: 58.883558345031744USD
- 2026-12-11: 69.04372681884766USD
- 2026-12-12: 68.93686005249023USD
- 2026-12-13: 59.037387678527836USD
- 2026-12-14: 60.5016USD
- 2026-12-15: 58.883558345031744USD
- 2026-12-16: 61.038656361389165USD
- 2026-12-17: 58.883558345031744USD
- 2026-12-18: 68.04309247741699USD
- 2026-12-19: 68.04309247741699USD
- 2026-12-20: 57.54529614105225USD
- 2026-12-21: 60.0380220199585USD
- 2026-12-22: 51.5384USD
- 2026-12-23: 51.5384USD
- 2026-12-24: 54.03422024536133USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 75.00 per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Up to 3 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Alcohol is not served at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- Extended parking fee: USD 5.00 per day
- Pet fee: USD 50 per pet, per stay
- Service animals are exempt from fees
- Early check-in fee: USD 35.00 (subject to availability)
- Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-smoking rooms
Housekeeping
Safe-deposit box
ATM/Cash machine
Vending machines
Services
Housekeeping
Safe-deposit box
ATM/Cash machine
Self laundry
24-Hour Front Desk
Activities
Fitness Center (nearby)
Internet
Free wi-fi
General
Non-smoking rooms
Vending machines
Wheelchair Accessible (Limited)
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite