Name: Super 8 by Wyndham Richmond/Broad Street
Address: 7200 W Broad St, Richmond, Virginia, United States of America, Richmond, Virginia, US
Price range: US$51–US$68 per night
Rating: 6.37

What guests think

Reviews for Super 8 by Wyndham Richmond/Broad Street describe a budget stay with serious cleanliness issues, frequent roach sightings, strong odors, and dated rooms, alongside reports of unprofessional service and repeatedly advertised-but-missing breakfast, though a few note easy check in.

Housekeeping is inconsistent and multiple reviews cite broken or missing room features, poor TV service, and occasional security concerns such as faulty locks or being assigned an occupied room. Some guests find the location convenient, but several mention a noisy environment. Expect a very basic stay with significant compromises.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

2

Jason

1 Apr 2025

·

Stayed 3 nights

Vomit smell throughout the lobby, 1st and second floors; no hand soap, no toilet paper; no laundry facilities nor breakfast (as was advertised), and I would swear the blanket on the beds were curtains. I could go on...

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Cleanliness

Cleanliness is a recurring problem, with many reports of roaches, strong odors, stained linens, mold, and visible dirt. Housekeeping is described as poor or inconsistent, and several rooms show maintenance neglect.

Related guest reviews

2

Paul

7 May 2024

·

Stayed 1 night

Horrible, molds in bath and on showercurtain. Dirty carpet. Pieces broken off from furniture and fridge. Bedlamp short connected. On booking higher rating but surely must be manipulated. Booked with breakfast, no breakfast only coffee lighter than tea. Bad smell and very old ac. Never Super 8 for me again because of this experience. Total rip off, no refund, don't book!

2

Rodney

18 Apr 2025

·

Stayed 1 night

They got roaches

2

Richard

18 May 2025

·

Stayed 1 night

When i got here to check in they sent me to a room that wasnt cleaned. Saw a roach on wall in room near bed. The sink in bathroom would not drain at all.Staff were not very friendly. Will not recomend this place.

2

Brenda

1 Sept 2024

·

Stayed 2 nights

This hotel was ridiculously dirty and outdated. I had to change rooms twice, not only that, the outlet in my room electrocuted me when I tried to plug in my phone charger, my sheets were dirty, I will never stay at this hotel again. EVER!!!!

4

Sharon

25 May 2024

·

Stayed 1 night

This Super 8 is in need of a thorough cleaning. Surfaces were clean, but visible dirt was seen in the corners of the bathroom floor and the window sills. Beds were made but sheets were stained. Mattress was very uncomfortable. I won’t be staying at Super 8 again.

2

Jason

1 Apr 2025

·

Stayed 3 nights

Vomit smell throughout the lobby, 1st and second floors; no hand soap, no toilet paper; no laundry facilities nor breakfast (as was advertised), and I would swear the blanket on the beds were curtains. I could go on...

2

stephen

14 Mar 2025

·

Stayed 4 nights

I have never written a review about a company before in my entire life , so that being said , that should be all you need to read . This place should be condemned. Pictures of the hotel are not accurate , furniture is destroyed , my toilet didn't flush , roaches , blood stains , "white" stains , no comforter . Cops in and out every 5 minutes. Arguments and fights breaking out every night . If I wasn't forced to stay here I would gladly have left

2

Kiara

30 May 2025

·

Stayed 2 nights

Too many roaches!

4

Brandi

11 May 2025

·

Stayed 4 nights

During our 4 night stay they never cleaned the room and only changed the towels once after I asked for fresh towels. When I asked the front desk for a towel they refused to give me one. The property smelled terribly. Would not recommend.

2

Joey

13 Jul 2024

·

Stayed 1 night

The room smelled very moldy

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Rooms

Rooms feel dated and worn; several guests mention poor TV service and uncomfortable beds. Some also note traffic or area noise.

Related guest reviews

4

colton

25 Apr 2022

·

Stayed 1 night

Decent location and price but the sheets were stained, every single bathroom towel and rag had stains on them even a pillow had a stain on it. Luckily I had brought my own stuff. I understand I paid little and got a smoking room but I at least would like for clean stuff. The tub looked like it hadn’t been scrubbed along with the crumbs on the bed and dirt on the floor. Plus the door didn’t even shut the whole way and the dead bolt was halfway snapped off of the door.

6

Brenda

2 Jan 2025

·

Stayed 2 nights

It was quiet and housekeeping came by on the second day.👍 Fuzzy TV picture the whole time of stay. Although I didn't see any live bugs, a smashed one was on the wall.👎

4

Michael

4 Apr 2022

·

Stayed 2 nights

staff were friendly and hotel generally clean. however the toilet seat was broken and the tv had no service. friend staying in another room had the same issues. there appeared to be no TV service in the hotel at all.

10

Dominique

29 Jul 2025

·

Stayed 5 nights

Was definitely able to get some sleep

2

Brenda

1 Sept 2024

·

Stayed 2 nights

This hotel was ridiculously dirty and outdated. I had to change rooms twice, not only that, the outlet in my room electrocuted me when I tried to plug in my phone charger, my sheets were dirty, I will never stay at this hotel again. EVER!!!!

4

Sharon

25 May 2024

·

Stayed 1 night

This Super 8 is in need of a thorough cleaning. Surfaces were clean, but visible dirt was seen in the corners of the bathroom floor and the window sills. Beds were made but sheets were stained. Mattress was very uncomfortable. I won’t be staying at Super 8 again.

2

stephen

14 Mar 2025

·

Stayed 4 nights

I have never written a review about a company before in my entire life , so that being said , that should be all you need to read . This place should be condemned. Pictures of the hotel are not accurate , furniture is destroyed , my toilet didn't flush , roaches , blood stains , "white" stains , no comforter . Cops in and out every 5 minutes. Arguments and fights breaking out every night . If I wasn't forced to stay here I would gladly have left

4

Weyketta

10 Jan 2025

·

Stayed 2 nights

The check in and out process was easy. The hotel needs a MAJOR remodeling!! There was a weird smell in the lobby/check in area. The bathroom door knob was very wiggly. The desk chair in the room needed to be replaced A.S.A.P.!! It was a black leather chair were the leather had peeled so bad, the seat of the chair looked gray. There was a black shirt left in my room. It is a true roach hotel!!

2

Jason

15 Jan 2024

·

Stayed 1 night

I had accidentally selected smoking, I asked to change it or cancel, I was denied on both. I selected this room in part because it was advertised as breakfast included. When I arrived a sign was up indicating that there is no breakfast. False advertisement. The rooms were old, the location is noisy. I could see the outside through the large gaps between the wall and the ac unit. But at least I lived through it. You get what you pay for i guessi.

4

Gary

1 Aug 2023

·

Stayed 3 nights

It’s a tired old hotel. In a noisy neighborhood. Would not recommend it to anyone. Stayed only one night. Cancelled the next two.

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Service

Service feedback skews negative, citing rude or unhelpful staff, difficulty getting towels or deposits back, unresponsive front desk, reservation issues, and errors like assigning an occupied room. A few guests found check in easy and staff helpful.

Related guest reviews

2

Jerold

15 Mar 2025

·

Stayed 1 night

Did not hold my reservation for a room with a king sized bed

2

Richard

18 May 2025

·

Stayed 1 night

When i got here to check in they sent me to a room that wasnt cleaned. Saw a roach on wall in room near bed. The sink in bathroom would not drain at all.Staff were not very friendly. Will not recomend this place.

2

Christina

21 May 2025

·

Stayed 7 nights

Did not give me my deposit back, kicked me out hours before my stay was complete, called the cops on me when they were the ones being unprofessional and unhelpful. They didn’t even allow me to retrieve my jacket. I want a full refund and/or my deposit back due to the inconvenience of kicking me out at night in the pouring rain.

2

Tammy

11 Oct 2023

·

Stayed 1 night

Literally worst place I’ve ever stayed. First they gave us a key to a room that was already occupied. Then the room got….. the door had been busted in at some point because the top lock was broken. Floors were too nasty to walk without shoes, sheets were even questionable. How this place is ok to keep running i have no idea.

2

Christina

21 May 2025

·

Stayed 1 night

I already left a previous review stating this place is unprofessional. I was kicked out before my stay was complete. I wasn’t given back my deposit either despite there being no damages left to the room, and they called the cops on me even though they were the ones not helping me in my situation. I wasn’t even allowed to retrieve my jacket upon leaving. I was rushed out at night in the middle of a rain storm. I want a full refund due to the inconvenience! I deserve that much after months of giving them my money!

2

sarienna

20 Apr 2025

·

Stayed 2 nights

It was discussing. A dog not fit to stay there, let lone a human being customer service was very Unprofessional

4

Brandi

11 May 2025

·

Stayed 4 nights

During our 4 night stay they never cleaned the room and only changed the towels once after I asked for fresh towels. When I asked the front desk for a towel they refused to give me one. The property smelled terribly. Would not recommend.

2

Yazzman

3 Aug 2025

·

Stayed 2 nights

There was roaches in the room alive and dead. Rust everywhere in the room.Someone tried to enter my room around 12:30 on the second night. when I tried to call the front desk. No one answered so I left early.

10

Shane

11 Aug 2022

·

Stayed 2 nights

Check in was easy. Owner recommended a near by Indian restaurant which was great.

2

Jason

15 Jan 2024

·

Stayed 1 night

I had accidentally selected smoking, I asked to change it or cancel, I was denied on both. I selected this room in part because it was advertised as breakfast included. When I arrived a sign was up indicating that there is no breakfast. False advertisement. The rooms were old, the location is noisy. I could see the outside through the large gaps between the wall and the ac unit. But at least I lived through it. You get what you pay for i guessi.

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Location

Generally convenient to reach or get around, but multiple reviews describe a noisy setting.

Related guest reviews

4

colton

25 Apr 2022

·

Stayed 1 night

Decent location and price but the sheets were stained, every single bathroom towel and rag had stains on them even a pillow had a stain on it. Luckily I had brought my own stuff. I understand I paid little and got a smoking room but I at least would like for clean stuff. The tub looked like it hadn’t been scrubbed along with the crumbs on the bed and dirt on the floor. Plus the door didn’t even shut the whole way and the dead bolt was halfway snapped off of the door.

10

Shane

11 Aug 2022

·

Stayed 2 nights

Check in was easy. Owner recommended a near by Indian restaurant which was great.

2

Jason

15 Jan 2024

·

Stayed 1 night

I had accidentally selected smoking, I asked to change it or cancel, I was denied on both. I selected this room in part because it was advertised as breakfast included. When I arrived a sign was up indicating that there is no breakfast. False advertisement. The rooms were old, the location is noisy. I could see the outside through the large gaps between the wall and the ac unit. But at least I lived through it. You get what you pay for i guessi.

4

Gary

1 Aug 2023

·

Stayed 3 nights

It’s a tired old hotel. In a noisy neighborhood. Would not recommend it to anyone. Stayed only one night. Cancelled the next two.

2

Clarence

10 Jul 2025

·

Stayed 1 night

The outside is nice and convenient but the room that I had had roaches, the ac didn't cool anything and the microwave didn't work. At least the tv worked. I don't know about the mini-fridge as i didn't use it.

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Dining

Repeated reports say the advertised breakfast was not provided, with some noting only coffee available. No consistent positives about on site dining.

Related guest reviews

2

Paul

7 May 2024

·

Stayed 1 night

Horrible, molds in bath and on showercurtain. Dirty carpet. Pieces broken off from furniture and fridge. Bedlamp short connected. On booking higher rating but surely must be manipulated. Booked with breakfast, no breakfast only coffee lighter than tea. Bad smell and very old ac. Never Super 8 for me again because of this experience. Total rip off, no refund, don't book!

2

Wesley

31 Aug 2023

·

Stayed 1 night

Add said breakfast included this was untrue. Shower/tub was filthy! Toilet was leaking on bathroom floor

2

Supriya

17 Jun 2023

·

Stayed 2 nights

This property is unsafe and unhygienic. The room was not cleaned, bedsheet had food crumbs, blankets had holes and shower curtain was missing! The entire hotel passage had smoking smell. Breakfast advertised was not available due to budget cut, only coffee served. The only good thing about the hotel was front desk service.

2

Jason

1 Apr 2025

·

Stayed 3 nights

Vomit smell throughout the lobby, 1st and second floors; no hand soap, no toilet paper; no laundry facilities nor breakfast (as was advertised), and I would swear the blanket on the beds were curtains. I could go on...

6

Richard

13 Oct 2025

·

Stayed 2 nights

Listed as having breakfast included but there was none

6

Bonnie

11 Oct 2025

·

Stayed 1 night

no breakfast. No coffee, no fruit no juice

2

shomi

7 May 2025

·

Stayed 1 night

That place had really bad smell. And when I booked it said breakfast included their wasn't even any dinning area, they weren't any breakfast. So much disappointment. Even in the room their wasn't any chair to sit. Ac doesn't work properly.😔😔

2

Jason

15 Jan 2024

·

Stayed 1 night

I had accidentally selected smoking, I asked to change it or cancel, I was denied on both. I selected this room in part because it was advertised as breakfast included. When I arrived a sign was up indicating that there is no breakfast. False advertisement. The rooms were old, the location is noisy. I could see the outside through the large gaps between the wall and the ac unit. But at least I lived through it. You get what you pay for i guessi.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$54
February	US$52
March	US$61
April	US$56
May	US$62
June	US$58
July	US$62
August	US$65
September	US$56
October	US$53
November	US$54
December	US$50

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $65	10 $61	11 $63	12 $63
13 $59	14 $59	15 $58	16 $58	17 $59	18 $62	19 $63
20 $59	21 $58	22 $59	23 $58	24 $60	25 $63	26 $63
27 $58	28 $58	29 $51	30 $58

Su	Mo	Tu	We	Th	Fr	Sa
				1 $63	2 $66	3 $67
4 $61	5 $63	6 $60	7 $62	8 $63	9 $64	10 $64
11 $62	12 $63	13 $61	14 $60	15 $60	16 $64	17 $63
18 $60	19 $60	20 $63	21 $60	22 $60	23 $64	24 $60
25 $59	26 $61	27 $61	28 $59	29 $61	30 $68	31 $66

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