Age Requirements
Minimum age to check in is 18 years old
Pets
Service animals not allowed;Pets not allowed;
Front Desk Services
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 10 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy;A tax is imposed by the city: MXN 58.66 per accommodation, per night. This tax does not apply to children under 12 years of age. ;No cribs (infant beds) availableNo rollaway/extra beds available
Dining
Satisfy your appetite at La Diosa Bar & Grill, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Wrap up your day with a drink at the beach bar. A complimentary full breakfast is served daily from 7:00 AM to 10:30 AM.
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 58.66 per accommodation, per night. This tax does not apply to children under 12 years of age.
The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance.