Holiday Inn Express Salt Lake City Downtown by IHG

Indoor pool, large hot tub and sauna are popular, though the sauna temperature, pool crowding or temperature, and elevator reliability draw complaints. On site parking is paid and limited/first come, so some guests parked off site or circled for a space.

Reviews frequently describe the hotel and rooms as very clean and well maintained. A smaller number reported issues like stained or unwashed linens, lingering odors, or an isolated pest complaint.

Many found rooms spacious and comfortable with good views. Others mentioned dated decor, loud or weak HVAC or water pressure, sliding bathroom doors that do not lock, and noise from elevators or the street.

Staff are generally friendly, helpful and responsive. Some guests faced slow or problematic check in, early housekeeping knocks, billing or authorization issues, or curt interactions from specific staff.

Central downtown base across from the Salt Palace and near City Creek, restaurants, venues and transit; highly walkable. A few noted visible homelessness or construction affecting access.

Complimentary breakfast is widely praised for its variety and hot options. Some experienced lukewarm food or late service on busy mornings, and on site dining beyond breakfast is limited.