Motel 6 San Antonio, TX - Frost Bank Center

No frills but clean. Laundry facilities are out of order.

Dirty, old

The bed spreads had numerous cigarette burns and strongly smelled like cigarettes. There was trash left in the bathroom and near the towels. I was glad I was only there for one night.

The hotel looked alot better from its online pictures. I reserve a non smoking room and yet the room smelled like cigarettes burning for days! The walls were stained, paint was pealing from the walls and ceiling. Shower faucet was loose couldn't distinguish which side was hot or cold. Shower door was missing knob from inside and wouldn't shut properly.

The staff was friendly and it was clean

Easy access to local eatery and shopping. Not overly crowded. Property and room were clean. Family and pet friendly with no additional charges for pets. Went on a Wednesday, so no loud noises during our stay. Staff was super friendly. Bring your own shampoo and conditioner. They do provide a small bar of soap. Booked online, so got a better price without coupons. Overall we enjoyed our stay.

This hotel was interesting. When I arrived, I noticed It had dirty/sticky floors, a cracked TV screen, a used soap bar left in the shower, hair on the sheets/pillows, and also the towels did not smell clean. Will never go back to this location.

Room was filthy and reeked of cigarette smoke. It was so bad, that once home, my luggage and belongings all had a horrible odor. Floors dirty, and cigarette burns in the bed linens. Nasty :-(

Clean room, friendly staff, nice environment

Roaches, flies, mold...nothing works...dangerous sockets leaking faucets...crackheads living there...overflowing trash..filthy and should be red tagged...don'tlet pictures fool you. Uninhabitable...horrible.

Had little roaches and dirty floor

All i had was issues. Started with towels, i went and nicely asked if i could get some towels bc there was none, i was given one, i said there are 2 adults and she wouldnt give me another one. Then when i came back a week later to work again, i was given a room that didnt have a microwave bc it was apparently "under maintenance " and she wasnt even going to give me one. They ended up bringing me one that was dirty, it worked when they brought it amd when i came in the next day it wouldnt work. It then took them 2 days to get me another microwave. The last straw is when i find out that the whole time i was there, like 6 days. My door doesnt even lock, it didnt even need the key card. It just opens. I went and made them aware of it, but i wasnt trying to have maintenance come work on

If you’re someone who only needs a bed to sleep in, this definitely does the job. The rooms smell like cigarettes even if you choose non-smoking, the bed sheets and pillows have cigarette burns, door was missing a lock, not the best place ive stayed at but it was conveniently near the Frost Bank Center and staff was nice and helpful

The hotel looked alot better from its online pictures. I reserve a non smoking room and yet the room smelled like cigarettes burning for days! The walls were stained, paint was pealing from the walls and ceiling. Shower faucet was loose couldn't distinguish which side was hot or cold. Shower door was missing knob from inside and wouldn't shut properly.

Parking was okay. Room smelled horrible. Black mold was on bathroom ceiling. Cigarette burns on the linens. Cracked sink bowl & mirror. Mini refrigerator was not working even when plugged in. Just to name a few.

This hotel was interesting. When I arrived, I noticed It had dirty/sticky floors, a cracked TV screen, a used soap bar left in the shower, hair on the sheets/pillows, and also the towels did not smell clean. Will never go back to this location.

The staff was great, check in was easy and smooth, and it was a quiet area even though it was right up against a major highway. When I walked in to my room there were several dead crickets along the beds and in the bathroom. The beds were very uncomfortable. They both felt like a bunch of springs on a metal frame. No cushion to speak of.

Rooms not ready at check-in A/C loud/ didn’t blow cold air TV didn’t work Water not hot

Dirty promises. Bed was broken. Flies everywhere in room. No where to put clothes/bags

I rented a room for 2 people there was no furniture only the bed and TV 1 chair when I asked for another chair they told me no that it was only 1 chair per room they think I'm only going to lie down there are no other furniture in other hotels for the same price There is more furniture and where to sit, even a small table to eat and here it was missing, you had to eat in bed

Found out after 5 days that my door doesn't need a card to open.. it just opens.. no microwave when i came in, they brought one that didnt work the next day after coming in from work, took 2 days to get one after that.. no coffee most mornings Area is convenient to my work but $70 a night should be more up to par than this. At least live up to your "amenities " and follow SAFETY PROCEDURES. Even after my 3 pets with me, this room will be cleaner than what we came into, when we leave.

I got to the front desk and was told I DID NOT have a reservation. They seemed like they were new employees. So I was never allowed to stay. This is unacceptable. No fault of mine, but I may be charged anyway. I demand an investigation into this matter!!!

This one didnt charge me a pet deposit. The other motel 6 was trying to charge me a fee. Motel was clean, girl in office was very nice. My issue is we got in the room. There was only one hand towel in there. I went to office to get towels. I was only given one because apparently they were short on towels. 2 people staying..

Friendly staff

This property did not honor our reservation and said people should not make reservations on-line but in person as rooms are often not available. This property is in poor shape and you have to deal with people through a small window and when we arrived to check at the designated time, the lady said rooms are not finished yet. Then we found out about our reservation. Awful experience.

The staff was friendly and it was clean

Easy access to local eatery and shopping. Not overly crowded. Property and room were clean. Family and pet friendly with no additional charges for pets. Went on a Wednesday, so no loud noises during our stay. Staff was super friendly. Bring your own shampoo and conditioner. They do provide a small bar of soap. Booked online, so got a better price without coupons. Overall we enjoyed our stay.

My check in was at 2pm didn't get into my room till 330 pm because the room was not clean other than that everything was fine

Clean room, friendly staff, nice environment

The place had people living there, saw one guy sitting in front of the hotel drinking a beer, another one sitting outside his room, next to mine when I walked into my room then another man was walking around with the ice bucket filled with ramen noodles being called out by the desk clerk asking him if he was going to pay another night, then another was drying out his laundry by placing all around his pick up. You could see his window decorated with a skull and a keep out sign with inappropriate words as if it were his house and another room had plants all along the inside of their window. I was there but for a hour then decided to take all my things to end up staying with a concerned friend in another hotel and asked to cancel my second night but was denied and was told it was non refundable. The room was also in poor conditions, had old towels and had a fly and a few gnats flying around. Definitely not recommended if you’re visiting San Antonio.

Didn’t even stay basically just paid to shower property manager said I was fixing my vehicle and she was gonna call a tow truck my keys where locked in vehicle and I asked for a refund and she refused so I packed my things and left once I got my keys out vehicle she then fired a employee for attempting to help us very unprofessional manager

If you’re someone who only needs a bed to sleep in, this definitely does the job. The rooms smell like cigarettes even if you choose non-smoking, the bed sheets and pillows have cigarette burns, door was missing a lock, not the best place ive stayed at but it was conveniently near the Frost Bank Center and staff was nice and helpful

The hotel is very old and outdated, the office stinks as well as unkept, and food and trash is all over the walk ways as well as the picture on your website does not match what the hotel looks like as of today, its a facade. This makes me reluctant to trust your website because your website said that this hotel was a good choice, we also passed by many hotels in the area we were looking to stay in and your site took us on the other side of town.

Easy access to local eatery and shopping. Not overly crowded. Property and room were clean. Family and pet friendly with no additional charges for pets. Went on a Wednesday, so no loud noises during our stay. Staff was super friendly. Bring your own shampoo and conditioner. They do provide a small bar of soap. Booked online, so got a better price without coupons. Overall we enjoyed our stay.

The staff was great, check in was easy and smooth, and it was a quiet area even though it was right up against a major highway. When I walked in to my room there were several dead crickets along the beds and in the bathroom. The beds were very uncomfortable. They both felt like a bunch of springs on a metal frame. No cushion to speak of.

There was an on ramp to the interstate right when you come out of their parking lot

Nice and quiet

Found out after 5 days that my door doesn't need a card to open.. it just opens.. no microwave when i came in, they brought one that didnt work the next day after coming in from work, took 2 days to get one after that.. no coffee most mornings Area is convenient to my work but $70 a night should be more up to par than this. At least live up to your "amenities " and follow SAFETY PROCEDURES. Even after my 3 pets with me, this room will be cleaner than what we came into, when we leave.

Found out after 5 days that my door doesn't need a card to open.. it just opens.. no microwave when i came in, they brought one that didnt work the next day after coming in from work, took 2 days to get one after that.. no coffee most mornings Area is convenient to my work but $70 a night should be more up to par than this. At least live up to your "amenities " and follow SAFETY PROCEDURES. Even after my 3 pets with me, this room will be cleaner than what we came into, when we leave.