Motel 6 San Antonio, TX - Frost Bank Center

This was the most horrible experience I’ve ever had. We rented a room to go watch the Spurs game chose the location because it was close to the frost . When we return from the game, as we entered the room there were other people in our room. All of our belongings were stolen, and the people that were in the room had all kinds of drugs and of course we called the police went to the front desk cameras everywhere. Nobody saw a thing.. I’m just glad we were safe. Super scary and has definitely changed my perspective on Motel 6. They did not help us at all and we’re elected to even refund us, especially after this type of experience and they stole every single item that we had in that room duffel bags skin care, hair, care, clothing, shoes, every single one of our items were stolen and they rented the room to other people at the same time that it was supposed to be our room for the night

⭐☆☆☆☆ (1 Star) Absolutely terrible experience. I would NOT recommend staying here at all. From the moment we walked in, the place smelled horrible—like a mix of mold and something rotten. The floors were filthy, clearly not cleaned in a long time, and everything just felt unsanitary. The sheets were burned and looked like they hadn’t been replaced or properly washed… disgusting. The room itself looked run down and poorly maintained. Even basic things were falling apart. To make things worse, the pool was completely green, full of trash, and looked like it hadn’t been cleaned in forever—definitely not safe or usable. On top of all that, the lady working there had the audacity to go check the room like nothing was wrong, instead of addressing the issues. Completely unprofessional. Overall, this place is extremely neglected, dirty, and not worth your money. Save yourself the headache and stay somewhere else.

Disgustingly dirty

Polite staff

Room smelled like smoke