Extended Stay America Suites - Boston - Braintree
US$113
/ night
Avg. for November
Prices for Extended Stay America Suites - Boston - Braintree
Select dates to see prices and availability
US$113
/ night
Avg. for November
Monthly average prices
Nightly prices at Extended Stay America Suites - Boston - Braintree average US$91 in the cheapest month (February) and US$200 in the most expensive month (June), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$96 |
| February | US$91 |
| March | US$104 |
| April | US$121 |
| May | US$145 |
| June | US$200 |
| July | US$172 |
| August | US$164 |
| September | US$176 |
| October | US$167 |
| November | US$113 |
| December | US$97 |
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Nov · US$113
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Most expensive: June (~US$200)
Cheapest: February (~US$91)
About this property
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Amenities
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Business amenities
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
Dining
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Rooms
Make yourself at home in one of the 103 guestrooms, featuring kitchens with refrigerators and stovetops. Kitchenettes are outfitted with microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and coffee/tea makers.
Location
With a stay at Extended Stay America Suites Boston Braintree in Braintree (North Braintree), you'll be within a 15-minute drive of Northeastern University and Boston Harbor. This hotel is 10.1 mi (16.3 km) from Boston Convention and Exhibition Center and 10.4 mi (16.7 km) from Copley Square.
What's nearby
Blue Hills Reservation(0.3 Miles)
South Shore Plaza(0.9 Miles)
Granite Links Golf Club(2.5 Miles)
Blue Hills Ski Area(6.3 Miles)
South Shore Hospital(7 Miles)
University of Massachusetts Boston(7.6 Miles)
John F. Kennedy Presidential Library and Museum(8 Miles)
Franklin Park Zoo(8.4 Miles)
Boston Medical Center(9.4 Miles)
The Skating Club of Boston(9.6 Miles)
Legacy Place(9.7 Miles)
Faulkner Hospital(9.9 Miles)
Northeastern University(10 Miles)
Boston Symphony Hall(10 Miles)
Boston Convention and Exhibition Center(10.1 Miles)
Norwood, MA (OWD-Norwood Memorial)(11.1 Miles)
Boston, MA (BNH-Boston Harbor Seaplane Base)(14.3 Miles)
Logan International Airport (BOS)(14.3 Miles)
Bedford, MA (BED-Laurence G. Hanscom Field)(29.3 Miles)
Beverly, MA (BVY-Beverly Municipal)(33.6 Miles)
Parking
Non-smoking rooms
Family room
Vending machines
Self laundry
Free parking
Location
20 Rockdale Street, North Braintree, Braintree, Massachusetts, United States of America
Blue Hills Reservation (0.3 Miles)
South Shore Plaza (0.9 Miles)
Granite Links Golf Club (2.5 Miles)
Blue Hills Ski Area (6.3 Miles)
South Shore Hospital (7 Miles)
University of Massachusetts Boston (7.6 Miles)
Room options
5
Studio, 2 Double Beds
Room details
2 Double Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Kitchen
3
Studio, 1 Queen Bed, Accessible
Room details
1 Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Kitchen
3
Studio, 1 Queen Bed
Room details
1 Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Kitchen
Guest reviews of Extended Stay America Suites - Boston - Braintree
7.3
Good
Based on 1,000 verified reviews
Who stays here?
Business
32%
Couple
24%
Family
28%
Group
7%
Solo
7%
What guests think
AI-generated summary based on recent guest reviews
At Extended Stay America Suites - Boston - Braintree, reviews describe a budget stay with very mixed experiences, highlighting friendly staff and a convenient location but frequent issues with cleanliness, maintenance, and limited amenities that affect comfort and reliability.
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What guests think
At Extended Stay America Suites - Boston - Braintree, reviews describe a budget stay with very mixed experiences, highlighting friendly staff and a convenient location but frequent issues with cleanliness, maintenance, and limited amenities that affect comfort and reliability.
Many guests report dirty halls and rooms, lingering smoke or pet odors, clogged drains, and occasional pests. Kitchens are typically unstocked unless requested, renovations and maintenance problems occur, and the free 'breakfast' is a very small grab-and-go selection with inconsistent coffee. While some find the area practical and parking well lit, others felt the environment unsafe and cited overbooking and unresponsive service. Expect a basic, no-frills stay with notable trade-offs.
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AI-generated summary based on recent guest reviews
Facilities
Facilities feel dated, with ongoing renovations and recurring gaps like unstocked kitchenware; other maintenance and access issues were also reported.
Related guest reviews
2
Valerie
7 Oct 2024
·
Stayed 1 night
Room not ready @3pm check-in, elevator broken, hallways dirty
Room not ready @3pm check-in, elevator broken, hallways dirty
4
Norris
24 Dec 2024
·
Stayed 2 nights
Not much to like with so limited amenities. No ice or ice maker. I had to go to front desk to request a coffee pot then had to go back to ask for coffee cup. Definitely would not recommend and two workers sitting in the employee break room were rude when I inquired about the whereabouts of the front desk staff. They had the door opened and then just closed it while I was standing there because they did not "work at front desk"
Not much to like with so limited amenities. No ice or ice maker. I had to go to front desk to request a coffee pot then had to go back to ask for coffee cup. Definitely would not recommend and two workers sitting in the employee break room were rude when I inquired about the whereabouts of the front desk staff. They had the door opened and then just closed it while I was standing there because they did not "work at front desk"
6
Octavio
8 Apr 2025
·
Stayed 2 nights
There were no utensils pots plates in the kitchen but besides that the room was pretty nice and hotel was very quiet
There were no utensils pots plates in the kitchen but besides that the room was pretty nice and hotel was very quiet
6
Tonya
22 Sept 2025
·
Stayed 3 nights
The staff was great. They were friendly and welcoming. However, the hotel was probably fantastic when it was first built. The hallway floors were filthy. Inside the room, there were areas where paint was needed, the refrigerator and stove top had multiple rust spots. There were no dishes, pots, pans, etc. I could have requested them from the front desk, but I shouldn't have to. I've stayed at several Extnded Stays and have had an excellent experience but not this time.
The staff was great. They were friendly and welcoming. However, the hotel was probably fantastic when it was first built. The hallway floors were filthy. Inside the room, there were areas where paint was needed, the refrigerator and stove top had multiple rust spots. There were no dishes, pots, pans, etc. I could have requested them from the front desk, but I shouldn't have to. I've stayed at several Extnded Stays and have had an excellent experience but not this time.
4
jeffrey
1 Nov 2024
·
Stayed 2 nights
Property requires serious renovations. The corridor on the third floor was not clean and there was construction work on the other half of the floor.
Property requires serious renovations. The corridor on the third floor was not clean and there was construction work on the other half of the floor.
4
Angela
10 Nov 2024
·
Stayed 1 night
The woman that checked us in was cold and offered no details about the stay that a check-in entails. There was construction on our floor which included appliances in the hallway (refrigerators), plastic covering and tape down the entire hallway and the smell of paint (but not as strong as the weed). The room was dirty (hair in the shower) and the beds were so cheap they moved when you sat down. I am shocked they would book rooms on a floor so deep in renovations. The only pleasant part of the stay was the lovely woman working the front desk in the morning. She was kind, helpful and very much appreciated after the stay we had.
The woman that checked us in was cold and offered no details about the stay that a check-in entails. There was construction on our floor which included appliances in the hallway (refrigerators), plastic covering and tape down the entire hallway and the smell of paint (but not as strong as the weed). The room was dirty (hair in the shower) and the beds were so cheap they moved when you sat down. I am shocked they would book rooms on a floor so deep in renovations. The only pleasant part of the stay was the lovely woman working the front desk in the morning. She was kind, helpful and very much appreciated after the stay we had.
8
Winnie
6 May 2025
·
Stayed 2 nights
My stay was comfortable. However there were no plates or utensils in the room. And their idea of breakfast was negligible.
My stay was comfortable. However there were no plates or utensils in the room. And their idea of breakfast was negligible.
2
Matthew
5 Dec 2024
·
Stayed 9 nights
Was not told about hotel remodel. Room was not as reserved. Hammering banging smell. False fire alarm in middle of night. Disorganized staff. Sleep constantly interrupted. Keys that were de programmed twice. Had to request ironing board four times. Had to use stairs because elevator being used by construction workers. My wife complained and Mike at the counter was very condescending. When I, a guy complained, different story. All genders should be treated equally. I don't usually give bad reviews being that I work in customer service. They should be ashamed to actually take my money.
Was not told about hotel remodel. Room was not as reserved. Hammering banging smell. False fire alarm in middle of night. Disorganized staff. Sleep constantly interrupted. Keys that were de programmed twice. Had to request ironing board four times. Had to use stairs because elevator being used by construction workers. My wife complained and Mike at the counter was very condescending. When I, a guy complained, different story. All genders should be treated equally. I don't usually give bad reviews being that I work in customer service. They should be ashamed to actually take my money.
6
Laurel
24 Jun 2024
·
Stayed 2 nights
Hallway carpets very dirty, several times side doors that were supposed to be secured entrance were propped open, would not accept cash
Hallway carpets very dirty, several times side doors that were supposed to be secured entrance were propped open, would not accept cash
6
Krystal
14 Feb 2023
·
Stayed 2 nights
Be aware that the kitchen is unstocked, you need to ask the front desk and take tge items to your room yourself. Which just becomes awkward.
Be aware that the kitchen is unstocked, you need to ask the front desk and take tge items to your room yourself. Which just becomes awkward.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is a recurring concern: many cite dirty hallways and rooms, strong smoke or urine odors, stained linens and carpets, and clogged or unclean bathrooms; a minority report clean stays.
Related guest reviews
2
Kishayla
23 Dec 2024
·
Stayed 2 nights
The room was not clean. Cabinets were dirty. Refrigerator had a half drunk water. The bath tub was dirty.
The room was not clean. Cabinets were dirty. Refrigerator had a half drunk water. The bath tub was dirty.
4
richard
21 Apr 2024
·
Stayed 1 night
This hotel is just very dirty, especially the floor in the hallway, elevator, and room
This hotel is just very dirty, especially the floor in the hallway, elevator, and room
2
richard
20 May 2024
·
Stayed 2 nights
The inside of this hotel is awful, the floor in the lobby and hallway is dirty. The floor in the hotel room is sticky
The inside of this hotel is awful, the floor in the lobby and hallway is dirty. The floor in the hotel room is sticky
2
Tanya
20 Oct 2024
·
Stayed 3 nights
Absolute waste of money. I could not be more disappointed or disgusted by the appearance of a hotel, especially for the cost per night. The rooms and common areas were filthy. Drains were packed with hair, before we ever showered, that bubbled up as the water turned on. The refrigerator smelled like urine. The heating unit sounded like a jet engine. The said that breakfast was included however “breakfast” consisted of muffins and nutrition bars. There was instant oatmeal but no hot water and spoons accessible. Hallways and elevator were little with trash. The entire facility had a pungent smell. I would like to reach out to my credit card and determine if payment can be challenged due to the absolute filth of the facility.
Absolute waste of money. I could not be more disappointed or disgusted by the appearance of a hotel, especially for the cost per night. The rooms and common areas were filthy. Drains were packed with hair, before we ever showered, that bubbled up as the water turned on. The refrigerator smelled like urine. The heating unit sounded like a jet engine. The said that breakfast was included however “breakfast” consisted of muffins and nutrition bars. There was instant oatmeal but no hot water and spoons accessible. Hallways and elevator were little with trash. The entire facility had a pungent smell. I would like to reach out to my credit card and determine if payment can be challenged due to the absolute filth of the facility.
6
Tonya
22 Sept 2025
·
Stayed 3 nights
The staff was great. They were friendly and welcoming. However, the hotel was probably fantastic when it was first built. The hallway floors were filthy. Inside the room, there were areas where paint was needed, the refrigerator and stove top had multiple rust spots. There were no dishes, pots, pans, etc. I could have requested them from the front desk, but I shouldn't have to. I've stayed at several Extnded Stays and have had an excellent experience but not this time.
The staff was great. They were friendly and welcoming. However, the hotel was probably fantastic when it was first built. The hallway floors were filthy. Inside the room, there were areas where paint was needed, the refrigerator and stove top had multiple rust spots. There were no dishes, pots, pans, etc. I could have requested them from the front desk, but I shouldn't have to. I've stayed at several Extnded Stays and have had an excellent experience but not this time.
2
Sheeu
21 Jul 2024
·
Stayed 1 night
Horrible smells on elevator & worse on 3rd floor - cat urine smell- ended up leaving couldn’t stay
Horrible smells on elevator & worse on 3rd floor - cat urine smell- ended up leaving couldn’t stay
2
Richard
11 Oct 2025
·
Stayed 2 nights
Thursday OCT 9th, 5:15pm-ish.... This place wins the prize for the worst hotel/hospitalty experience I've had in 25 years using Hotels.com. Yes, I know this isn't a high end hotel, but I'm not super picky. 1) The place was filthy. It looked like the hallways hadn't been vaccumed in month. 2) The room: shower didnt work, TV didnt work. I called down to the front desk and the evening manager told me to fix it myself or change rooms. 3) The Staff: When I went down there I was greeted with a night clerk who was on the phone. With no eye contact nor greeting she extended her free hand and snapped her fingers demanding my room key. She was super rude in her tone, telling me she was very busy. 20 minutes later, I saw her in the parking lot in front of my car smoking a cigarette. I can say however, the morning manager was very nice and professional. This place has a long, long way to go to even reach the courtesy level you'de expect at an adult motel by the hour. My advice is STAY FAR AWAY from this dump.
Thursday OCT 9th, 5:15pm-ish.... This place wins the prize for the worst hotel/hospitalty experience I've had in 25 years using Hotels.com. Yes, I know this isn't a high end hotel, but I'm not super picky. 1) The place was filthy. It looked like the hallways hadn't been vaccumed in month. 2) The room: shower didnt work, TV didnt work. I called down to the front desk and the evening manager told me to fix it myself or change rooms. 3) The Staff: When I went down there I was greeted with a night clerk who was on the phone. With no eye contact nor greeting she extended her free hand and snapped her fingers demanding my room key. She was super rude in her tone, telling me she was very busy. 20 minutes later, I saw her in the parking lot in front of my car smoking a cigarette. I can say however, the morning manager was very nice and professional. This place has a long, long way to go to even reach the courtesy level you'de expect at an adult motel by the hour. My advice is STAY FAR AWAY from this dump.
2
Dawn
25 Oct 2024
·
Stayed 1 night
The room was infested with cockroaches.
The room was infested with cockroaches.
2
Erickson
1 Jan 2025
·
Stayed 1 night
Very dirty.
Very dirty.
2
Michael
23 Jun 2025
·
Stayed 1 night
The room was disgusting…Smelled and everything was old and gross..Horrible place ,
The room was disgusting…Smelled and everything was old and gross..Horrible place ,
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AI-generated summary based on recent guest reviews
Rooms
Rooms are basic and dated, with frequent maintenance issues such as nonworking TVs or showers, slow drains, broken or missing fixtures, and occasional noise from neighbors; some guests found them comfortable or quiet.
Related guest reviews
2
Felicia
1 Oct 2024
·
Stayed 7 nights
The TV wasn’t working, there was not a trash can nor plastic bag in the bathroom and the phone was disconnected. On the Thursday night the chain of the shade broke in my hands. I could not sleep because there was a big and bright light in the parking lot. I informed the front desk about the shade and requested cleaning (on my 4th night). I came back to the very same situation. When I asked the person at the desk (the sabe I had spoken to in the morning and who had written down in what looked to be an official file) she goes: “oh, the maintenance guys left for the weekend… and, as for the cleaning, we only do it once a week”. Needless to say, the stay was ruined right and then. No options were offered. I had no privacy nor darkness to sleep at night. I hope this was an isolated incident as extended stay America has a great vidinhas model. I have requested a refund.
The TV wasn’t working, there was not a trash can nor plastic bag in the bathroom and the phone was disconnected. On the Thursday night the chain of the shade broke in my hands. I could not sleep because there was a big and bright light in the parking lot. I informed the front desk about the shade and requested cleaning (on my 4th night). I came back to the very same situation. When I asked the person at the desk (the sabe I had spoken to in the morning and who had written down in what looked to be an official file) she goes: “oh, the maintenance guys left for the weekend… and, as for the cleaning, we only do it once a week”. Needless to say, the stay was ruined right and then. No options were offered. I had no privacy nor darkness to sleep at night. I hope this was an isolated incident as extended stay America has a great vidinhas model. I have requested a refund.
4
Jesse
17 Jan 2025
·
Stayed 1 night
The first room i checked into had a broken tv so they moved me into another room with a hirrible veiw and did nothing to compinsate me on the prices or the deposit
The first room i checked into had a broken tv so they moved me into another room with a hirrible veiw and did nothing to compinsate me on the prices or the deposit
6
Michael
3 Oct 2024
·
Stayed 1 night
Pretty basic place w lots of background noise. V cheap linens . No wifi Broken blinds
Pretty basic place w lots of background noise. V cheap linens . No wifi Broken blinds
6
Kathleen
21 Jan 2024
·
Stayed 4 nights
The area outside the hotel seemed "seedy" and was a little scary getting there at night. The beds were not all that comfortable. But the geographical location was perfect for us and where we'd be visiting while in the area. Great highway access, but still a remarkably quiet room.
The area outside the hotel seemed "seedy" and was a little scary getting there at night. The beds were not all that comfortable. But the geographical location was perfect for us and where we'd be visiting while in the area. Great highway access, but still a remarkably quiet room.
2
Richard
11 Oct 2025
·
Stayed 2 nights
Thursday OCT 9th, 5:15pm-ish.... This place wins the prize for the worst hotel/hospitalty experience I've had in 25 years using Hotels.com. Yes, I know this isn't a high end hotel, but I'm not super picky. 1) The place was filthy. It looked like the hallways hadn't been vaccumed in month. 2) The room: shower didnt work, TV didnt work. I called down to the front desk and the evening manager told me to fix it myself or change rooms. 3) The Staff: When I went down there I was greeted with a night clerk who was on the phone. With no eye contact nor greeting she extended her free hand and snapped her fingers demanding my room key. She was super rude in her tone, telling me she was very busy. 20 minutes later, I saw her in the parking lot in front of my car smoking a cigarette. I can say however, the morning manager was very nice and professional. This place has a long, long way to go to even reach the courtesy level you'de expect at an adult motel by the hour. My advice is STAY FAR AWAY from this dump.
Thursday OCT 9th, 5:15pm-ish.... This place wins the prize for the worst hotel/hospitalty experience I've had in 25 years using Hotels.com. Yes, I know this isn't a high end hotel, but I'm not super picky. 1) The place was filthy. It looked like the hallways hadn't been vaccumed in month. 2) The room: shower didnt work, TV didnt work. I called down to the front desk and the evening manager told me to fix it myself or change rooms. 3) The Staff: When I went down there I was greeted with a night clerk who was on the phone. With no eye contact nor greeting she extended her free hand and snapped her fingers demanding my room key. She was super rude in her tone, telling me she was very busy. 20 minutes later, I saw her in the parking lot in front of my car smoking a cigarette. I can say however, the morning manager was very nice and professional. This place has a long, long way to go to even reach the courtesy level you'de expect at an adult motel by the hour. My advice is STAY FAR AWAY from this dump.
6
Leslie
30 Nov 2024
·
Stayed 1 night
The only issue I had the toilet kept clogging for no reason
The only issue I had the toilet kept clogging for no reason
6
Paul
10 Aug 2024
·
Stayed 1 night
The room i stayed in did nothave a shower curtain, one bath towel and the toilet would not flush. Told the front desk thenext morning
The room i stayed in did nothave a shower curtain, one bath towel and the toilet would not flush. Told the front desk thenext morning
8
Shawn
4 Jul 2025
·
Stayed 3 nights
Staff was very welcoming and supportive. The room was okay aside from the visitors in the room that decided to put their tv very loud after 3:00 am
Staff was very welcoming and supportive. The room was okay aside from the visitors in the room that decided to put their tv very loud after 3:00 am
4
Langdon
31 Oct 2024
·
Stayed 1 night
Arrived at 2:30 and was told I couldn’t get into the room until 3 pm check in time. Even though the room was ready. It’s “protocol.” I came back at 3 and had to wait 10 minutes while the manager sorted out other issues in the property. Room tent card advertises a variety of kitchen ware, but not even a fork was available to eat my order-in meal. Bathroom sink drains extremely slowly and there was a puddle on the floor from leaking drain.
Arrived at 2:30 and was told I couldn’t get into the room until 3 pm check in time. Even though the room was ready. It’s “protocol.” I came back at 3 and had to wait 10 minutes while the manager sorted out other issues in the property. Room tent card advertises a variety of kitchen ware, but not even a fork was available to eat my order-in meal. Bathroom sink drains extremely slowly and there was a puddle on the floor from leaking drain.
4
Deloris
16 Feb 2025
·
Stayed 1 night
I chose this hotel because I had great experiences in the past. Reception was swift, but not private. She announced my room number when she gave me my key. Windows in room were open and easily accessible to anyone outside; hair was found in the bathtub (I always clean any room I stay in because it is never really clean); paint in shower appeared to be melting and falling off the wall. My room smelled like smoke, so I sprayed lavender and it went away. The tv didn't work. When I asked reception, she told me that I needed to fix it or wait until the morning. To add insult to injury, the people in the next room were playing their tv really loud and their kids kept screaming and fighting. Needless to say, this will be the last time I choose this hotel.
I chose this hotel because I had great experiences in the past. Reception was swift, but not private. She announced my room number when she gave me my key. Windows in room were open and easily accessible to anyone outside; hair was found in the bathtub (I always clean any room I stay in because it is never really clean); paint in shower appeared to be melting and falling off the wall. My room smelled like smoke, so I sprayed lavender and it went away. The tv didn't work. When I asked reception, she told me that I needed to fix it or wait until the morning. To add insult to injury, the people in the next room were playing their tv really loud and their kids kept screaming and fighting. Needless to say, this will be the last time I choose this hotel.
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AI-generated summary based on recent guest reviews
Service
Feedback on service is mixed: several praise friendly, welcoming staff, but many report rudeness or unresponsiveness, slow or chaotic check-in, overbooking or turn-aways, and poor follow-up on issues or refunds.
Related guest reviews
2
Anastasios
19 May 2024
·
Stayed 3 nights
I had a reservation. When i tried to check in they told me no rooms available because orbitz overbooks. What nonsense. I had to scramble at 9pm and found another place for double the price. And it did look dirty. The carpet on the first floor was dirty. One front desk person was empathetic. The other didnt care. 2 more people came in w reservations after me and were also turned away. I didnt get a chance yet but I will be calling their corporate office to relay the experience
I had a reservation. When i tried to check in they told me no rooms available because orbitz overbooks. What nonsense. I had to scramble at 9pm and found another place for double the price. And it did look dirty. The carpet on the first floor was dirty. One front desk person was empathetic. The other didnt care. 2 more people came in w reservations after me and were also turned away. I didnt get a chance yet but I will be calling their corporate office to relay the experience
10
Alexis
1 Nov 2025
·
Stayed 1 night
Friendly staff
Friendly staff
2
Jeffrey
9 May 2025
·
Stayed 3 nights
I checked in at 1am. The room unacceptably smelled of heavy fragranced cleaning products, giving me a terrible headache. I should have just gone back to the front desk and ask for another room. But It was late and I was tired. The next morning I decided to check out and go to a different hotel. I prepaid for 3 nights. They refunded the next two nights, but the manger said the computer could not refund my unsatisfactory first night, then and there. The manager said she would refund that first night if I called later that week. I tried to reach the manager several times, to help me refund that first night. But she was never available to help me and did not return my voicemails or emails.
I checked in at 1am. The room unacceptably smelled of heavy fragranced cleaning products, giving me a terrible headache. I should have just gone back to the front desk and ask for another room. But It was late and I was tired. The next morning I decided to check out and go to a different hotel. I prepaid for 3 nights. They refunded the next two nights, but the manger said the computer could not refund my unsatisfactory first night, then and there. The manager said she would refund that first night if I called later that week. I tried to reach the manager several times, to help me refund that first night. But she was never available to help me and did not return my voicemails or emails.
2
shauna
2 Jan 2025
·
Stayed 1 night
No customer service. Staff on personal phone call and made us wait 20 mins before helping us check in.
No customer service. Staff on personal phone call and made us wait 20 mins before helping us check in.
2
Pierry
8 Apr 2025
·
Stayed 1 night
No one reached out letting me know they were overbooked and I no longer had a room
No one reached out letting me know they were overbooked and I no longer had a room
10
Debra
28 May 2024
·
Stayed 1 night
The gentleman at the front desk was so informative, friendly and helped us get the best rate possible. He was amazing! The room was extremely clean and supplied adequately for our one night stay(our flight that day had been cancelled). I will easily recommend this accommodation to everyone. They’ve done a nice job to upgrade and should be recognized for their efforts. We’re from Colorado and our experience here saved us so much stress!
The gentleman at the front desk was so informative, friendly and helped us get the best rate possible. He was amazing! The room was extremely clean and supplied adequately for our one night stay(our flight that day had been cancelled). I will easily recommend this accommodation to everyone. They’ve done a nice job to upgrade and should be recognized for their efforts. We’re from Colorado and our experience here saved us so much stress!
2
Jessica
21 Oct 2024
·
Stayed 2 nights
Arrived at the property to find a fellow customer upset at the counter with no employee present. The other guest informed us they did not have rooms. Waited several minutes for an employee to come over, she did not look at me (she was on the phone with Expedia, I believe). She asked my last name and said I didn't have a room. She walked away (still on the phone) and offered no apology or assistance. The other guest informed me they were under construction. Another guest came in needing assistance and she even had to knock on doors for someone to come help her. The floors were dirty in the lobby. We left to try to find another room and ended up driving for 2 hours and to another state before we found accommodations and more than double the price and didn't check in until almost 2 am. It was an absolute terrible experience.
Arrived at the property to find a fellow customer upset at the counter with no employee present. The other guest informed us they did not have rooms. Waited several minutes for an employee to come over, she did not look at me (she was on the phone with Expedia, I believe). She asked my last name and said I didn't have a room. She walked away (still on the phone) and offered no apology or assistance. The other guest informed me they were under construction. Another guest came in needing assistance and she even had to knock on doors for someone to come help her. The floors were dirty in the lobby. We left to try to find another room and ended up driving for 2 hours and to another state before we found accommodations and more than double the price and didn't check in until almost 2 am. It was an absolute terrible experience.
2
Richard
11 Oct 2025
·
Stayed 2 nights
Thursday OCT 9th, 5:15pm-ish.... This place wins the prize for the worst hotel/hospitalty experience I've had in 25 years using Hotels.com. Yes, I know this isn't a high end hotel, but I'm not super picky. 1) The place was filthy. It looked like the hallways hadn't been vaccumed in month. 2) The room: shower didnt work, TV didnt work. I called down to the front desk and the evening manager told me to fix it myself or change rooms. 3) The Staff: When I went down there I was greeted with a night clerk who was on the phone. With no eye contact nor greeting she extended her free hand and snapped her fingers demanding my room key. She was super rude in her tone, telling me she was very busy. 20 minutes later, I saw her in the parking lot in front of my car smoking a cigarette. I can say however, the morning manager was very nice and professional. This place has a long, long way to go to even reach the courtesy level you'de expect at an adult motel by the hour. My advice is STAY FAR AWAY from this dump.
Thursday OCT 9th, 5:15pm-ish.... This place wins the prize for the worst hotel/hospitalty experience I've had in 25 years using Hotels.com. Yes, I know this isn't a high end hotel, but I'm not super picky. 1) The place was filthy. It looked like the hallways hadn't been vaccumed in month. 2) The room: shower didnt work, TV didnt work. I called down to the front desk and the evening manager told me to fix it myself or change rooms. 3) The Staff: When I went down there I was greeted with a night clerk who was on the phone. With no eye contact nor greeting she extended her free hand and snapped her fingers demanding my room key. She was super rude in her tone, telling me she was very busy. 20 minutes later, I saw her in the parking lot in front of my car smoking a cigarette. I can say however, the morning manager was very nice and professional. This place has a long, long way to go to even reach the courtesy level you'de expect at an adult motel by the hour. My advice is STAY FAR AWAY from this dump.
10
Ronnetta
24 Mar 2025
·
Stayed 1 night
Place is very clean and the staff is so polite, welcoming, and helpful. Definitely wil go back
Place is very clean and the staff is so polite, welcoming, and helpful. Definitely wil go back
2
Marc
21 Oct 2024
·
Stayed 2 nights
Arrived for my reservation and was quite rudely told they had no rooms available and to leave. Gave me a list of surrounding properties, none of which has any available rooms. I will never book this hotel again!
Arrived for my reservation and was quite rudely told they had no rooms available and to leave. Gave me a list of surrounding properties, none of which has any available rooms. I will never book this hotel again!
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AI-generated summary based on recent guest reviews
Location
Convenient for highways and transit, and some felt parking or the property was safe; others described a sketchy environment with police presence, affecting perceived safety.
Related guest reviews
8
nancy
17 May 2023
·
Stayed 1 night
Comfortable room, great location for what I needed. Would stay there again if need accommodation in Braintree area
Comfortable room, great location for what I needed. Would stay there again if need accommodation in Braintree area
10
Mayleen
26 Jan 2025
·
Stayed 1 night
Very good area.
Very good area.
8
Jerry
5 Dec 2025
·
Stayed 4 nights
Our room was clean and comfortable, the staff was friendly. The parking lot seemed safe and secure and the location was convenient for our local trips. We would stay here again if we return to the area.
Our room was clean and comfortable, the staff was friendly. The parking lot seemed safe and secure and the location was convenient for our local trips. We would stay here again if we return to the area.
4
Hayes
1 Feb 2025
·
Stayed 2 nights
Just as we checked in, four police officers appeared and a man in handcuffs was taken out of the property. I guess you can say that police presence was positive, but when a place has a dedicated parking spot for police by the front door, that's a clue that there are problems. The place was shabby and needs some love. Some white dust in our room, possibly construction dust. Had to slam the door for it to close properly. People in room next door were playing loud music at 8 a.m., and then what sounded like a loud video game. I can't recommend it at all. The only good thing was that when I came down for breakfast, although both coffee urns were empty, the staff person immediately said she'd make more, and did.
Just as we checked in, four police officers appeared and a man in handcuffs was taken out of the property. I guess you can say that police presence was positive, but when a place has a dedicated parking spot for police by the front door, that's a clue that there are problems. The place was shabby and needs some love. Some white dust in our room, possibly construction dust. Had to slam the door for it to close properly. People in room next door were playing loud music at 8 a.m., and then what sounded like a loud video game. I can't recommend it at all. The only good thing was that when I came down for breakfast, although both coffee urns were empty, the staff person immediately said she'd make more, and did.
6
Kathleen
21 Jan 2024
·
Stayed 4 nights
The area outside the hotel seemed "seedy" and was a little scary getting there at night. The beds were not all that comfortable. But the geographical location was perfect for us and where we'd be visiting while in the area. Great highway access, but still a remarkably quiet room.
The area outside the hotel seemed "seedy" and was a little scary getting there at night. The beds were not all that comfortable. But the geographical location was perfect for us and where we'd be visiting while in the area. Great highway access, but still a remarkably quiet room.
8
C
15 Jul 2023
·
Stayed 7 nights
Basic but everything you need. The room was a little tired but clean. The beds were comfortable and having a kitchenette was very useful. We were on the third floor, which was quiet. Brilliant having a laundry facility, meant we were able to clean our clothes from the two weeks we'd had on the road prior. The hotel was very easy to get too.
Basic but everything you need. The room was a little tired but clean. The beds were comfortable and having a kitchenette was very useful. We were on the third floor, which was quiet. Brilliant having a laundry facility, meant we were able to clean our clothes from the two weeks we'd had on the road prior. The hotel was very easy to get too.
2
Steven
11 Oct 2024
·
Stayed 1 night
Do not stay here. The desk lady tried to make it better. Our confirmation was wrong when we called about it prior to our arrival. She sent us to a room that had someone living in it. We went back and got a new room and it was "cleaned" but old and bare. The refrigerator was rusty and we were afraid to open it. We wouldn\'t have used any of the appliances. When we arrived at night there were people standing outside that probably should not have been there. It was overpriced for the experience. Convenient to the bus stop to catch the train.
Do not stay here. The desk lady tried to make it better. Our confirmation was wrong when we called about it prior to our arrival. She sent us to a room that had someone living in it. We went back and got a new room and it was "cleaned" but old and bare. The refrigerator was rusty and we were afraid to open it. We wouldn\'t have used any of the appliances. When we arrived at night there were people standing outside that probably should not have been there. It was overpriced for the experience. Convenient to the bus stop to catch the train.
4
Stacy
4 Apr 2025
·
Stayed 1 night
Was up for a funeral. Checked in only to use the bathroom after a 6 hr long car ride. Building and elevator were dirty. Left to head to the wake 10 minutes after checking in. Saw the room long enough to use facilities and leave. At 11pm returned hoping to go to bed before a 6 hr drive. home. The parking lot was filled woth homeless people and before I could get out of my car 4 police cars zoomed into the parking lot. I didn’t even stay the night. I didn’t feel safe as a female traveling by herself to stay there. Had to stay at another hotel in the area. $120 plus $200 incidental charge to be returned a week after staying????? Not worth it!
Was up for a funeral. Checked in only to use the bathroom after a 6 hr long car ride. Building and elevator were dirty. Left to head to the wake 10 minutes after checking in. Saw the room long enough to use facilities and leave. At 11pm returned hoping to go to bed before a 6 hr drive. home. The parking lot was filled woth homeless people and before I could get out of my car 4 police cars zoomed into the parking lot. I didn’t even stay the night. I didn’t feel safe as a female traveling by herself to stay there. Had to stay at another hotel in the area. $120 plus $200 incidental charge to be returned a week after staying????? Not worth it!
6
Raquel
24 Apr 2025
·
Stayed 5 nights
It’s a safe and quiet hotel. The bus stop is very close and connects to the main subways lines. The facilities seem a bit dated.
It’s a safe and quiet hotel. The bus stop is very close and connects to the main subways lines. The facilities seem a bit dated.
8
Mayleen
8 Apr 2025
·
Stayed 1 night
I like the area where it's located.
I like the area where it's located.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is a minimal grab-and-go of packaged muffins, granola bars, and instant oatmeal, with coffee that sometimes runs out; several guests found this misleading versus expectations.
Related guest reviews
6
Joseph
10 Oct 2023
·
Stayed 1 night
The staff were all very pleasant. The hotel could use some updating. Their "FREE BREAKFAST" is deceiving. They call it grab and go (to your room) It is breakfast bars - prepacked mini muffins - instant oatmeal and no regular creamer. Then you have to bring it to your room as there is nowhere to sit. We stayed here a few years back and it was a full breakfast. Extended Stay needs to update their website calling it a free breakfast and call it what it is. I know everything has gone up in price but over $200 a night is pricey.
The staff were all very pleasant. The hotel could use some updating. Their "FREE BREAKFAST" is deceiving. They call it grab and go (to your room) It is breakfast bars - prepacked mini muffins - instant oatmeal and no regular creamer. Then you have to bring it to your room as there is nowhere to sit. We stayed here a few years back and it was a full breakfast. Extended Stay needs to update their website calling it a free breakfast and call it what it is. I know everything has gone up in price but over $200 a night is pricey.
8
Rebecca
3 May 2025
·
Stayed 1 night
Not as I expected, breakfast buffet & coffe bar was literally a carafe of plain coffee (not even flavored creams) & a few baskets of assorted granola bars🙄it was more of a in the go snack bar & the rooms were basic, nothing to brag about at all--but the property was safe & clean
Not as I expected, breakfast buffet & coffe bar was literally a carafe of plain coffee (not even flavored creams) & a few baskets of assorted granola bars🙄it was more of a in the go snack bar & the rooms were basic, nothing to brag about at all--but the property was safe & clean
4
Jessica
13 Oct 2024
·
Stayed 2 nights
Besides the smell of pot in the hotel what surprised me the most, it was how they say they serve breakfast, when all they have was packaged muffins and a packet of oatmeal and a snack bar. If you’re looking to have breakfast at the hotel to save some money, this one is definitely not for you. They have very thin comforter as well, so come prepared.
Besides the smell of pot in the hotel what surprised me the most, it was how they say they serve breakfast, when all they have was packaged muffins and a packet of oatmeal and a snack bar. If you’re looking to have breakfast at the hotel to save some money, this one is definitely not for you. They have very thin comforter as well, so come prepared.
2
Ani
7 Oct 2024
·
Stayed 1 night
Horrible breafast includ Coffee really?
Horrible breafast includ Coffee really?
6
Heather
28 Mar 2025
·
Stayed 1 night
Breakfast in the am is granola bars and muffins. Beds are okay. Skimpy on the blankets. Kitchen area was too beat up and burnt stove and counter areas. Place was quiet. People who work there were great.
Breakfast in the am is granola bars and muffins. Beds are okay. Skimpy on the blankets. Kitchen area was too beat up and burnt stove and counter areas. Place was quiet. People who work there were great.
4
Diane
24 Oct 2023
·
Stayed 4 nights
Breakfast was not breakfast. It was coffee and packaged muffins. Cleaning and cooking of fresh fish Fire alarm went off and no roster of guests No ice machines If you want fresh towels, you have to bring your used ones to desk
Breakfast was not breakfast. It was coffee and packaged muffins. Cleaning and cooking of fresh fish Fire alarm went off and no roster of guests No ice machines If you want fresh towels, you have to bring your used ones to desk
8
Winnie
6 May 2025
·
Stayed 2 nights
My stay was comfortable. However there were no plates or utensils in the room. And their idea of breakfast was negligible.
My stay was comfortable. However there were no plates or utensils in the room. And their idea of breakfast was negligible.
2
Jean Claude
19 Apr 2025
·
Stayed 2 nights
That place is not clean, and there's nothing inside the room—not even a coffee maker. They said they provide breakfast, but there isn't even a cup of coffee.
That place is not clean, and there's nothing inside the room—not even a coffee maker. They said they provide breakfast, but there isn't even a cup of coffee.
8
Cleodmira
23 Dec 2022
·
Stayed 1 night
They said they had free breakfast and it was just coffee with nothing else. False advertising
They said they had free breakfast and it was just coffee with nothing else. False advertising
6
Suzette
19 Jun 2024
·
Stayed 28 nights
This hotel is adequate. Expect the bare minimum, a room. They say there is breakfast however all they have are prepackaged muffins and cereal bars. Most mornings there is coffee but once the first pot is empty that’s it. The rooms are NEVER cleaned. If you need anything like towels or toilet paper you have to go to the desk, ask for it and hope they have it ( they don’t always have towels). The only good thing is the staff does there very best with little to no resources.
This hotel is adequate. Expect the bare minimum, a room. They say there is breakfast however all they have are prepackaged muffins and cereal bars. Most mornings there is coffee but once the first pot is empty that’s it. The rooms are NEVER cleaned. If you need anything like towels or toilet paper you have to go to the desk, ask for it and hope they have it ( they don’t always have towels). The only good thing is the staff does there very best with little to no resources.
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AI-generated summary based on recent guest reviews
2
Isabella
3 weeks ago
·
Stayed 3 nights
the initial room have smell and a lot of flies and the toilet pool of water. and the room is very dusty. the second room is better but still have flies. some thing is wrong may be somewhere is not clean well.
the initial room have smell and a lot of flies and the toilet pool of water. and the room is very dusty. the second room is better but still have flies. some thing is wrong may be somewhere is not clean well.
10
Robert
4 weeks ago
·
Stayed 1 night
The room was clean staff was very nice south shore mall is close air conditioning is good as well as the heat
The room was clean staff was very nice south shore mall is close air conditioning is good as well as the heat
4
David
last month
·
Stayed 2 nights
This facility should not be on Hotels.com. It’s dirty, expensive and the breakfast is a joke. Stay away!!
This facility should not be on Hotels.com. It’s dirty, expensive and the breakfast is a joke. Stay away!!
4
KARAH
9 Jun 2026
·
Stayed 2 nights
The facility appeared to be clean however for the price of the room per night it wasn’t worth it. The room itself had a smell. It honestly smelled like old ramen. The cabinet’s door handles were falling off. The cabinetry was very dated. In the bathroom the sink had cracks in it. This property seems more suitable for a short stay not any extended stay.
The facility appeared to be clean however for the price of the room per night it wasn’t worth it. The room itself had a smell. It honestly smelled like old ramen. The cabinet’s door handles were falling off. The cabinetry was very dated. In the bathroom the sink had cracks in it. This property seems more suitable for a short stay not any extended stay.
10
Francis
4 Jun 2026
·
Stayed 1 night
All OK
All OK
Property policies
Check-in
Check-out
From 15:00 to 00:00
Before 11:00
FAQs about Extended Stay America Suites - Boston - Braintree
Is parking available at the property?
Yes, free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Does the property allow pets?
Yes, pets are allowed with a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.
What is the location of the property in relation to key landmarks?
The property is located 1.3 km from South Shore Plaza and within a 15-minute drive of Northeastern University and Boston Harbor. It is approximately 10.3 miles from the Boston Convention and Exhibition Center.
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Instant AI responses are based on hotel information
Considering this hotel for your Boston (and vicinity) trip?
What are the usual room rates like at Extended Stay America Suites - Boston - Braintree?
Over the next 60–90 days, room rates at Extended Stay America Suites - Boston - Braintree typically land around US$171 a night for two guests, ranging from US$117 to US$250 on peak and off-peak dates.
When is the quietest time to visit Extended Stay America Suites - Boston - Braintree?
February is the quietest month to visit Extended Stay America Suites - Boston - Braintree, while demand peaks in September. If you prefer fewer crowds and easier availability, plan for a stay in late winter.
Which month has the lowest room rates at Extended Stay America Suites - Boston - Braintree?
February is the cheapest month to stay at Extended Stay America Suites - Boston - Braintree, averaging US$101 a night; June is the priciest month, averaging US$223. December is relatively low as well, but June is the peak for rates.
What attractions or neighbourhoods are near Extended Stay America Suites - Boston - Braintree?
Extended Stay America Suites - Boston - Braintree sits in Massachusetts close to South Shore Plaza, Wollaston Beach and the John F. Kennedy Presidential Library and Museum, making it convenient for families and business travellers. The location also puts you near South Shore Hospital and Legacy Place for shopping and services.
How do this hotel's rates compare with other hotels nearby in Braintree?
Extended Stay America Suites - Boston - Braintree is cheaper than 12 of 19 comparable hotels nearby, with a typical median of US$145 a night versus about US$160 for its peer set.
How does the nightly price at Extended Stay America Suites - Boston - Braintree in Boston (and vicinity) compare to recent weeks?
The current price at Extended Stay America Suites - Boston - Braintree in Boston (and vicinity) is US$153 per night for 2 guests, which is low for this hotel: about 15% below its US$184 average over the last 60 days. Most nights over that period fell between US$146 and US$403.
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-03: 130.18642527165986USD
- 2026-11-04: 152.39855770491027USD
- 2026-11-05: 127.23841336061095USD
- 2026-11-06: 145.20994503511045USD
- 2026-11-07: 147.36652540328978USD
- 2026-11-08: 131.55158267887114USD
- 2026-11-09: 115.40773857753753USD
- 2026-11-10: 120.4379944255371USD
- 2026-11-11: 118.70194439712523USD
- 2026-11-12: 126.39448632595824USD
- 2026-11-13: 171.20467930517577USD
- 2026-11-14: 171.24588959642028USD
- 2026-11-15: 127.37023136842346USD
- 2026-11-16: 112.39393780920409USD
- 2026-11-17: 125.4556434601593USD
- 2026-11-18: 120.4379944255371USD
- 2026-11-19: 125.94901698028563USD
- 2026-11-20: 180.31831547552488USD
- 2026-11-21: 180.67135774150086USD
- 2026-11-22: 125.0472050196762USD
- 2026-11-23: 114.03393061356353USD
- 2026-11-24: 114.72116070780945USD
- 2026-11-25: 112.39393780920409USD
- 2026-11-26: 136.49015807260895USD
- 2026-11-27: 178.65855855189514USD
- 2026-11-28: 142.268489696846USD
- 2026-11-29: 125.98818477896117USD
- 2026-11-30: 116.43393661921691USD
- 2026-12-01: 113.40033740400695USD
- 2026-12-02: 111.38752963249969USD
- 2026-12-03: 111.38752963249969USD
- 2026-12-04: 131.225890933136USD
- 2026-12-05: 136.49015807260895USD
- 2026-12-06: 140.81456968190002USD
- 2026-12-07: 111.62952209241485USD
- 2026-12-08: 108.63153776863861USD
- 2026-12-09: 114.66774695256042USD
- 2026-12-10: 140.81456968190002USD
- 2026-12-11: 130.97959035864258USD
- 2026-12-12: 144.8387091378479USD
- 2026-12-13: 111.40909595109558USD
- 2026-12-14: 112.12247509936523USD
- 2026-12-15: 111.05286121774292USD
- 2026-12-16: 109.73818255545044USD
- 2026-12-17: 113.64159182038878USD
- 2026-12-18: 114.66774695256042USD
- 2026-12-19: 115.6737775255966USD
- 2026-12-20: 114.66774695256042USD
- 2026-12-21: 116.50718314894866USD
- 2026-12-22: 113.64159182038878USD
- 2026-12-23: 117.66572269443512USD
- 2026-12-24: 120.69388956596374USD
- 2026-12-25: 120.15788115893554USD
- 2026-12-26: 118.46049259700774USD
- 2026-12-27: 115.6737775255966USD
- 2026-12-28: 116.3985276934204USD
- 2026-12-29: 113.87297704998778USD
- 2026-12-30: 118.70194439712523USD
- 2026-12-31: 118.6818198379898USD
- 2027-01-01: 131.770318185585USD
- 2027-01-02: 131.770318185585USD
- 2027-01-03: 132.70593425640106USD
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 100 per accommodation, per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Tax ID - C0003500400
- This property accepts credit cards; cash is not accepted
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Pet fee: USD 25.00 per pet, per night
- Service animals are exempt from fees
- Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-smoking rooms
Family room
Vending machines
Self laundry
Free parking
General
Non-smoking rooms
Vending machines
Family room
Services
Self laundry
24-Hour Front Desk
Parking
Parking
Free parking
Parking Onsite
Internet
Free wi-fi