Name: Hyatt Place Fort Lauderdale Cruise Port & Convention Center - Newly Renovated
Address: 1851 Southeast 10th Avenue, 17th Street Causeway, Fort Lauderdale, Florida, United States of America, Fort Lauderdale, Broward County, US
Price range: US$92–US$453 per night
Rating: 8.05

What guests think

At Hyatt Place Fort Lauderdale Cruise Port & Convention Center, reviews highlight a convenient pre-cruise location and friendly staff, but also extensive renovations with noise and closures, dated rooms, elevator bottlenecks, and breakfast that ranges from good to crowded.

Rooms are spacious, though guests cite very strong shower pressure, cramped bathrooms, and occasional maintenance problems. Cleanliness feedback is mixed, from very clean to stained carpets and dusty or moldy areas. Shuttles to the port and airport are available for a fee, and the area is walkable to shops and restaurants. Expect a convenient overnight base with trade-offs during the renovation.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Significant renovations led to construction noise, messy common areas, occasional pool closure, and frequent elevator outages with long waits. Shuttles to the cruise port and airport are available for a fee, and some guests disliked the additional parking charge.

Related guest reviews

8

John

12 Jul 2025

·

Stayed 1 night

Great location. We booked because of the shuttles from the airport and to the cruise terminal, but did not realize both were paid so it would have been cheaper with uber

6

Emily

3 Aug 2025

·

Stayed 1 night

While making reservations, I was told the airport/cruise shuttle was complimentary. It was definitely not.

4

Karen

11 Sept 2025

·

Stayed 1 night

Under construction, don't say here. Drilling over head stated at 8: 30. Elevators taken up with repair equipment. Unpleasant conditions to stay

10

Ellen M.

4 Jan 2024

·

Stayed 1 night

We were disappointed pool was shut down January 1 - 15, 2024. Elevator was slow. Second elevator was being renovated and it's going to take 5 months according to workman working inside elevator. Otherwise, the hotel is very nice. Good morning breakfast. Fantastic front desk folks. Easy to get shuttle to seaport and/or airport.

8

Melissa Denise

14 Jan 2024

·

Stayed 1 night

When making the reservation, was trying to get close to the port for a cruise.. Duh, not realizing since they were close they had shuttles to the port. That was a nice bonus! The place was very convenient to shopping and different restaurants. The down side was the pool was closed for repairs and the one out of two elevators was broken.

6

Fred

15 Sept 2025

·

Stayed 1 night

The hotel is under construction so it is a mess. Paying $10.00 to park is a turnoff.

4

Maggie

2 Oct 2025

·

Stayed 1 night

I am super frustrated with this stay. They were in a HUGE renovation! To where the front desk was a banquet table , walls and cables were exposed and cardboard /paper covered the floors. There were signs everywhere that the pool wasn’t available which I would not have booked here if I would have known it would be closed and it was going to be such a big renovation. The lights didn’t fully work, the sink cabinet literally fell off while we were sitting on the beds. There was drilling so loud in early morning that it was shaking the room and the lights flickered! I literally recorded it! The room numbers on the walls were falling off. We couldn’t call the front desk so when I went to the front desk/table , they just said sorry it’s a renovation and pretty much just offered free parking as a joke of compensation. If we were planning to stay longer than one night then we would have changed hotels. It was awful! I will not stay here again

4

Shanna

17 Jan 2024

·

Stayed 1 night

The pool was closed. Only one elevator was working. We were visiting Florida in January and my children wanted to swim in the pool but we were not made aware of the closure until we got there.

6

Mary

1 Aug 2025

·

Stayed 1 night

We arrived and found that the hotel is being renovated. There was no notification ahead of time for this. The noise was not an issue since they stopped working the construction at 6pm. The problem is, there's 2 elevators and one was reserved/blocked only for construction crew. On check out day, we were trying to get downstairs to catch our prebooked Uber to the cruise port and after waiting more than 10 minutes for an elevator since every time it stopped on our floor, it was full, we ended up having to drag 3 large pieces of luggage down the stairs. This was very disappointing. I am a travel advisor and would have loved being able to recommend this hotel to my clients based on location and proximity to the cruise port, but unfortunately, due to the elevator issue, I can't in good conscience do that. The room was fairly clean but the shower pressure was terrible. It was quiet at night and the bed was comfortable.

6

Theresa

3 Jul 2025

·

Stayed 1 night

Very crowded check in. Good location, close to shopping. Very crowded breakfast, almost not worth the bother. Price was way too high for this hotel— there was nothing special here. They didn’t even have a complimentary airport shuttle. Keep looking!!

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Cleanliness

Feedback is mixed: many rooms were described as clean, but others reported stained carpets and furniture, mold or dust, and missed housekeeping details.

Related guest reviews

2

Lauren

29 Jul 2025

·

Stayed 1 night

Our room was very worn, including carpet and the bathroom. Felt need to wear shoes in the shower. When we opened the soda bed, it had dirty, stained sheets on it. Front desk states there was no one available to put on fresh sheets until I got very pushy and then magically someone could help us. Lobby was not clean during breakfast, everything sticky and covered in food pieces and dirty dishes, long after families would finish at a table. Also saw nothing about the renovation when booking.

6

Andrea

19 Aug 2025

·

Stayed 1 night

We went here pre our cruise, the staff is very friendly. The hotel was under renovation but was ok..however cleanness was not the best..the bathroom was dirty more so the shower..if we were to be there for a longer period, we would have requested a change in room. As we were there for a few hours post our cruise and really only used the toilet and sink. Breakfast was good, shuttle was $8 per person and the staff for shuttle was also very nice.

4

Anthony

11 Feb 2024

·

Stayed 1 night

We were only here for 1 night before a cruise. I guess it’s fine for just the night. But the pictures didn’t match the room. The couch in our room had dirty stains over the entire thing. Had a weird smell to it. Seemed just very dingy and dirty. If it wasn’t for the fact that we were only staying a night I would have left and gone somewhere else.

10

Leandra

19 Nov 2025

·

Stayed 1 night

Clean room. Renovated bathroom

4

Brenda

29 Jun 2025

·

Stayed 1 night

Carpet is very dirty. Stains all over the floor. Would not book here again.

4

Christine

8 Sept 2024

·

Stayed 1 night

The bathroom and shower had not been cleaned. There was hair on the floor and on the shower floor.

4

Susanna

21 Sept 2025

·

Stayed 1 night

We've stayed here before and had a great experience but this time was a hot mess. Not only was the construction a pain, but there was nasty dried blood on the back of our room door by the room latch. It was something else.

10

Loan Thi

8 Nov 2025

·

Stayed 1 night

Clean room, spacious.

2

Lisa Noelle

7 Jun 2025

·

Stayed 1 night

I checked into my room after midnight as my plane was late to find the bed clearly slept in sheets pulled back , wrinkled and all over the place bathroom floor and vanity dirty …reported it to the front desk and was told since I booked through a “3rd party “ there was nothing she could do and they didn’t have house keeping and it was the only room available? She did say I could go stay at another hotel ….as it was now 1:00am in the morning she did kindly give me some clean sheets so I could change the bed. That was all she could offer. So I took my sheets back to my dusty dirty room and changed the sheets and cleaned the best I could as apparently there were no cleaning supplies available.

4

Marcela

5 Jul 2025

·

Stayed 1 night

Carpet inside the room has a lot of very suspicious stains and the bathroom had signs of mold around the shower and the toilet. I was expecting a better experience based on location and photo :description.

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Rooms

Rooms are spacious, but many feel dated, with worn furnishings, noisy AC or elevator hum, cramped bathrooms, very strong shower pressure, and occasional maintenance issues like broken sofa beds or hot water problems.

Related guest reviews

8

YASEL

24 Jul 2025

·

Stayed 1 night

A very good experience. The room was spacious and had excellent water pressure in the shower. The only negative is that it's under renovation, and Expedia didn't mention it.

4

Dennis

29 Oct 2025

·

Stayed 1 night

Our stays in the past were excellent but this time they were under construction and after flying for 10hrsi just wanted to have a drink, eat and go to my room to relax, but the bar and restaurant were closed due to the construction so i had to walk a couple of blocks to get something to eat. I feel they should've let me know about the remodel before i arrived. When we got to our room i needed to use the desk but there was no chair so called down and was told they ordered new ones but hadn't arrived yet. We went to bed early and there was banging noise from construction and our room was next to the elevator and could hear a humming noise from it all night.

10

Naomi

15 Jul 2025

·

Stayed 1 night

Had a great overnight stay at Hyatt Place Fort Lauderdale Cruise Port & Convention Center. The room was spacious and clean, the staff was friendly, and the location was perfect for our cruise departure. Would definitely stay again!

4

Scott

30 Jun 2025

·

Stayed 1 night

This Hyatt property is dated, stained and the front desk staff did not follow through on commitments made. Quite disappointed in the franchise.

8

Rafael

20 Nov 2024

·

Stayed 2 nights

Room had no microwave. They allowed early check in which was great

6

Robbie

21 Oct 2025

·

Stayed 1 night

Room was good until we had no hot water for shower. Room used for breakfast was very crowded and seemed dusty due to construction. We should have been alerted about construction. Due to construction dust, we started our 12 day cruise with a construction alergy type nasel problem.

6

Marcia

14 Sept 2025

·

Stayed 1 night

The hotel is in the early stages of what I was told would be a complete overhaul. Even though I was only there for one night, that would’ve been helpful to know prior to check-in. Rooms are very dated and because of that don’t feel super clean, although nothing was truly dirty, just old. The bed was ok. The shower was honestly painful. High pressure is fine but there was only one showerhead setting and that seemed to be “nails shooting into my body.” I’ve never wanted a shower to end so quickly in my life. I hope those get changed in the upgrade. The service at both check-in and check-out was wonderful and there was a security guard out front at night, which made me feel safe when checking in alone later in the evening.

6

Jennifer

21 Aug 2025

·

Stayed 1 night

Pool was dirty, hotel was outdated. But the breakfast was really good, it was fine for one night. Room was clean but the pull out sofa was broken.

6

Timothy

10 Aug 2024

·

Stayed 2 nights

Staff is great. The hotel needs to place a microwave in the rooms. It is a huge inconvenience having go to the lobby to use the microwave. The rooms are quite dusty do to the old carpet and possibly needs a filter changed. I won't stay here again

6

Stacey

1 Jul 2025

·

Stayed 2 nights

Very outdated room- the television emits a ton of heat making the room hot and the dirty air conditioner can’t keep up with it. Nice size for our family of 5, the shower room with toilet is very crammed and dark with only one light outside the shower. Can’t close the door unless you’re in the shower or standing between the toilet and wall. Breakfast was ok. It was a nice drive to the cruise port- our purpose of staying. Staff was friendly and helpful.

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Service

Staff are widely praised as friendly, accommodating, and helpful with early check-ins and cruise arrangements, though some guests encountered poor communication, slow responses, or rude interactions.

Related guest reviews

2

Gabriela

30 Jul 2025

·

Stayed 1 night

I booked this property last minute and upon arrival, I was greeted at the front desk by a staff member who informed me about ongoing construction that would cause noise until 6 PM. The elevators were dusty from the construction, and only one was available for guests. Within five minutes of arriving in my room, the fire alarm went off twice. When I went downstairs to check on the situation, the front desk staff member reacted indifferently, saying, "Yeah, so?" I decided to leave after being there for about 10 minutes.

10

jon

25 Feb 2025

·

Stayed 1 night

The staff was terrific. Easy check in with great information

4

Russel

23 Dec 2023

·

Stayed 1 night

Service is terrible. Front desk staff is rude. Charged me twice for the room and was like no big deal. Rooms were ok. Beds comfortable. That part of FLL there are no nice hotels.

2

Deena

21 Sept 2025

·

Stayed 2 nights

Had to wait over an hour for my room A maintenance man walked in on me when I was undressed No amenities No water No menu Incompetent front desk Poor customer service Will never stay here again

10

Gary

1 Apr 2025

·

Stayed 1 night

Super helpful very early check-in by Omar, really appreciated!

10

Toni

22 Jul 2025

·

Stayed 1 night

Wonderful stay…..easy, quick checkin. Staff was wonderful, friendly and very helpful!

2

Son

13 Aug 2025

·

Stayed 2 nights

There is a construction going on. When we asked one of the staff when the construction will finish because of the noise affecting us sleeping. Instead of explaining, she responded “if you are not happy, you can find another accommodation”. Throughout the two nights of our stay, we did not even see a smile on any of the staff. Super Rude. Will not stay here again. Will NOT recommend anyone.

4

Wanda

22 Jan 2025

·

Stayed 1 night

For the price I paid I expected a real Lobby and a separate eating area for breakfast. People are eating around the small check in counter and the bar. No where to sit. Called for shuttle. Said only one and he will be there in 10 minutes. After waiting 30 minutes and two more calls for the shuttle. We gave up and took a cab that got us there in10 minutes. The shuttle van was at the hotel when we arrive so we waited for nothing. He never left the hotel to pick us up. I will never stay there again

10

Richard

16 Nov 2025

·

Stayed 1 night

Staff very helpful

10

David

26 Feb 2025

·

Stayed 1 night

The staff was very accommodating! We arrived way early and Rose stored our luggage for us until our room was available. As soon as it was available, she texted us and we were able to move in. We only stayed one night, but the staff was excellent throughout our stay! We will stay again!

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Location

Very convenient for the cruise port and FLL airport, with shops and restaurants within a short walk; a few guests felt the surrounding area was sketchy after dark.

Related guest reviews

10

Ilyon

5 Aug 2025

·

Stayed 1 night

Awesome location for an overnight stay before a cruise. Clean conveniently located to stores and restaurants. Nice staff.

8

Jason

9 Jun 2025

·

Stayed 1 night

Convenient to walk to shops and restaurants. Close to the port area as well. Overall a great place and wouldn't hesitate to stay here again in the future.

10

Christine

31 Aug 2025

·

Stayed 1 night

The location and walk ability was wonderful. More than that, the staff was extremely friendly!

8

mark

19 Aug 2025

·

Stayed 1 night

We stayed overnight pre-cruise. The hotel was clean and comfortable. The breakfast was good. The shuttle was nice, just a quick trip to the pier. We would certainly use this hotel again.

8

Elsha

22 Feb 2025

·

Stayed 1 night

The photo for this property showed beach but there is no beach. However it is close to cruise port, so great location if you are going on a cruise.

8

Anne Marie

26 Mar 2025

·

Stayed 1 night

the Hyatt is very close to the Cruise Port Terminal and the Airport

8

Jennifer

26 May 2025

·

Stayed 1 night

Great location for staying before the cruise

8

Todd

22 Apr 2025

·

Stayed 1 night

Staff was super friendly. The location of the property is in area where it seems very sketchy after dark.

8

Bradford

21 Jun 2025

·

Stayed 1 night

Property was in walking distance of dining and grocery.

10

Donald

26 May 2025

·

Stayed 4 nights

Great quiet location close to some very good eateries.

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Dining

Breakfast is often described as good, but seating can be crowded and food quality varies; during renovations, the bar or restaurant was closed or limited at times.

Related guest reviews

6

Michael

28 Nov 2024

·

Stayed 1 night

They might have been short staffed, because a lot of amenities weren't available. The restaurant closed early, the bar was out of liquor, and transportation to the port was 40 minutes late before I gave up and got a Lyft.

8

Wendy

19 Mar 2025

·

Stayed 1 night

I didn't care for the breakfast options. The food looked a bit dried out and re-cooked. The hard boiled eggs were good but needed to be cooked a bit longer for yolk to be cooked through.

4

Dennis

29 Oct 2025

·

Stayed 1 night

Our stays in the past were excellent but this time they were under construction and after flying for 10hrsi just wanted to have a drink, eat and go to my room to relax, but the bar and restaurant were closed due to the construction so i had to walk a couple of blocks to get something to eat. I feel they should've let me know about the remodel before i arrived. When we got to our room i needed to use the desk but there was no chair so called down and was told they ordered new ones but hadn't arrived yet. We went to bed early and there was banging noise from construction and our room was next to the elevator and could hear a humming noise from it all night.

10

Lourdes

11 Jul 2025

·

Stayed 1 night

The location was excellent. The breakfast was very good. The staff was friendly. I highly recommend this hotel.

10

Sergio A.

31 Jul 2025

·

Stayed 1 night

good breakfast!

8

Laurie

8 Jul 2024

·

Stayed 2 nights

The cleaning of the rooms could have been better. You could see the dust in the corners of the room. Hair was on the toilet when we arrived. The bed was comfortable and the water pressure was great. We never got to get breakfast downstairs because there was a massive amount of people all the time in the lobby.

10

Deron

2 Sept 2025

·

Stayed 7 nights

Great staff. Great breakfast. Great rooms.

2

Jennifer

22 Sept 2025

·

Stayed 1 night

My family booked two rooms for an overnight trip while waiting to go on a cruise. Only to be met with a hotel under construction that we were not notified about. Upon checking you could not hear the staff talking over all the loud noise from construction. The main lobby was nonexistent due to the tear up and construction workers. There was dust everywhere. We checked in went to our room where the noise was extremely loud until at least 6pm. There was one elevator working for the whole hotel, plastic lined the hallway floors. And after traveling all day we were unable to get any rest due to the noise. The next morning they had a complementary breakfast that was held in a boardroom with food on hot plates and not toaster available for bread/bagels that were provided. To say our family was disappointed would be an understatement. I feel that we should have been contacted regarding the state of the hotel so we could arrange another hotel. Instead we paid the original price for a poor stay and poor conditions.

6

Theresa

3 Jul 2025

·

Stayed 1 night

Very crowded check in. Good location, close to shopping. Very crowded breakfast, almost not worth the bother. Price was way too high for this hotel— there was nothing special here. They didn’t even have a complimentary airport shuttle. Keep looking!!

8

Lynne

16 Feb 2025

·

Stayed 1 night

Breakfast area was very small with limited seating.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$274
February	US$290
March	US$259
April	US$223
May	US$178
June	US$170
July	US$152
August	US$126
September	US$112
October	US$198
November	US$198
December	US$216

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $102	17 $122	18 $263	19 $154
20 $139	21 $107	22 $95	23 $95	24 $95	25	26 $241
27 $95	28 $95	29 $95	30 $137

Su	Mo	Tu	We	Th	Fr	Sa
				1 $100	2 $283	3 $110
4 $104	5 $126	6 $92	7 $92	8 $130	9 $240	10 $194
11 $164	12 $92	13 $92	14 $92	15 $107	16 $241	17 $195
18 $111	19 $142	20 $95	21 $106	22 $125	23 $453	24 $125
25 $118	26 $95	27 $110	28 $230	29 $294	30	31 $178

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Monthly average prices

About this property

Location

Room options

Guest Room, Room, 2 Double Beds

Room, 1 Queen Bed, Accessible Bathtub

Room, 1 King Bed (High Floor)

Room, 1 Queen Bed, Roll-In Shower

Room, 2 Double Beds (High Floor)

Room, 1 King Bed

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Place Fort Lauderdale Cruise Port & Convention Center - Newly Renovated

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Prices for upcoming dates