City Express by Marriott Santa Ana/Orange County Airport
US$127
/ night
Avg. for November
Prices for City Express by Marriott Santa Ana/Orange County Airport
Select dates to see prices and availability
US$127
/ night
Avg. for November
Monthly average prices
Nightly prices at City Express by Marriott Santa Ana/Orange County Airport average US$122 in the cheapest month (December) and US$174 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$124 |
| February | US$138 |
| March | US$161 |
| April | US$132 |
| May | US$124 |
| June | US$154 |
| July | US$174 |
| August | US$137 |
| September | US$134 |
| October | US$126 |
| November | US$127 |
| December | US$122 |
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Nov · US$127
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D
Most expensive: July (~US$174)
Cheapest: December (~US$122)
About this property
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Amenities
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Business amenities
Featured amenities include complimentary wired internet access, a business center, and express check-out. Self parking (subject to charges) is available onsite.
Dining
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Rooms
Make yourself at home in one of the 121 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with single sofa beds. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Location
When you stay at City Express by Marriott Santa Ana/Orange County Airport in Santa Ana, you'll be in the business district, a 5-minute drive from South Coast Plaza and 5 minutes from Orange County Fair and Events Center. This hotel is 9 mi (14.5 km) from Honda Center and 10.1 mi (16.3 km) from Irvine Spectrum Center.
What's nearby
Santa Ana Zoo(2.9 Miles)
Segerstrom Center for the Arts(3 Miles)
South Coast Plaza(3 Miles)
Lyon Air Museum(3.2 Miles)
Old Orange County Courthouse(3.9 Miles)
Ronald Reagan Federal Building and Courthouse(3.9 Miles)
Orange County Fair and Events Center(3.9 Miles)
Heritage Museum of Orange County(4.2 Miles)
The Observatory(4.3 Miles)
Pacific Amphitheatre(4.6 Miles)
Orange Coast College(5.1 Miles)
Irvine Valley College(5.3 Miles)
University of California, Irvine(5.8 Miles)
Bren Events Center(5.8 Miles)
Bowers Museum(6.1 Miles)
John Wayne Airport (SNA)(2.9 Miles)
Fullerton, CA (FUL-Fullerton Municipal)(17.6 Miles)
Long Beach Municipal Airport (LGB)(21.9 Miles)
Ontario Intl. Airport (ONT)(42.2 Miles)
Parking
Free wi-fi
Non-smoking rooms
24-Hour Front Desk
Parking (Limited)
Parking Onsite
Location
2720 Hotel Terrace Dr, Santa Ana, California, United States of America
Santa Ana Zoo (2.9 Miles)
Segerstrom Center for the Arts (3 Miles)
South Coast Plaza (3 Miles)
Lyon Air Museum (3.2 Miles)
Old Orange County Courthouse (3.9 Miles)
Ronald Reagan Federal Building and Courthouse (3.9 Miles)
Room options
10
Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
BalconyAir ConditioningWi-Fi (Free)Refrigerator
11
Suite, 1 Bedroom (Hearing Accessible)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
BalconyAir ConditioningWi-Fi (Free)Refrigerator
13
Suite, 1 Bedroom
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
BalconyAir ConditioningWi-Fi (Free)Refrigerator
13
Room, Multiple Beds
Room details
2 Large Double Beds
and 1 Sofa Bed
Sleeps 4
BalconyAir ConditioningWi-Fi (Free)Refrigerator
8
Suite, Multiple Beds
Room details
2 Large Double Beds
and 1 Sofa Bed
Sleeps 5
BalconyAir ConditioningWi-Fi (Free)Refrigerator
Guest reviews of City Express by Marriott Santa Ana/Orange County Airport
7.7
Good
Based on 1,007 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At City Express by Marriott Santa Ana/Orange County Airport, guests praise friendly staff and spacious suite-style rooms, but many also report ongoing renovations, limited paid parking that sometimes requires off-site options, and disruptions to amenities like the pool and breakfast.
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What guests think
At City Express by Marriott Santa Ana/Orange County Airport, guests praise friendly staff and spacious suite-style rooms, but many also report ongoing renovations, limited paid parking that sometimes requires off-site options, and disruptions to amenities like the pool and breakfast.
Cleanliness feedback is mixed, with repeated notes about dirty carpets, maintenance issues, and occasional pests, alongside several comments saying rooms were very clean. Noise between floors and intermittent hot-water or A/C problems are mentioned, and some guests found signage hard to spot. Expect friendly service and roomy layouts, but check renovation status and parking details before you go.
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AI-generated summary based on recent guest reviews
Facilities
Renovations have disrupted amenities: the pool and hot tub are often closed, dirty, or unheated, and there are occasional elevator and gym equipment issues. Parking is limited with a nightly fee, and guests sometimes must use off-site or valet parking.
Related guest reviews
6
James
12 Feb 2025
·
Stayed 3 nights
My family and I were really looking forward to using the heated pool and hot tub. No heat for pool and hot tub was completely down. I really would have liked to be given a heads up before we got there so we could have made other plans for hot tubbing!
My family and I were really looking forward to using the heated pool and hot tub. No heat for pool and hot tub was completely down. I really would have liked to be given a heads up before we got there so we could have made other plans for hot tubbing!
6
Richard
30 Sept 2024
·
Stayed 2 nights
$20 a night for parking was steep. There was a free Wifi option, but they try to scare/steer you to paying and/or registering for some rewards program. So, those two things soured my experience upon check-in. The rest of the stay was good though.
$20 a night for parking was steep. There was a free Wifi option, but they try to scare/steer you to paying and/or registering for some rewards program. So, those two things soured my experience upon check-in. The rest of the stay was good though.
10
hercell
11 Apr 2023
·
Stayed 3 nights
Comfy big room and It’s clean room. I usually gross out in some hotel because it has funky smell and gross carpet and bed. But Hampton Inn and Suites is one of our favorite hotel. They have friendly staff. Breakfast included is a plus we don’t need to go out and eat somewhere. The down part is you have to pay for parking spot and they didn’t tell us when we book it. The Pool and Hot tub is closed due to renovation. Everything is excellent.
Comfy big room and It’s clean room. I usually gross out in some hotel because it has funky smell and gross carpet and bed. But Hampton Inn and Suites is one of our favorite hotel. They have friendly staff. Breakfast included is a plus we don’t need to go out and eat somewhere. The down part is you have to pay for parking spot and they didn’t tell us when we book it. The Pool and Hot tub is closed due to renovation. Everything is excellent.
10
Kathryn
10 Mar 2025
·
Stayed 2 nights
This hotel was great! Easy check-in, comfortable beds, great breakfast. The only downside is the parking is awful—we had to park at another hotel across the street both nights.
This hotel was great! Easy check-in, comfortable beds, great breakfast. The only downside is the parking is awful—we had to park at another hotel across the street both nights.
4
Nancy
20 Oct 2024
·
Stayed 1 night
We had to pay $20 to park across the street in another hotel's parking because their parking lot on site was extremely small. THat parking lot might work early morning after people check out, but don't expect anytime parking if you come at night time. You can tell by the parking lot size it cannot accommodate all of the hotel guest rooms. It was VERY SMALL. I have no issue with that parking across the street, the issue is that there were no pedestrian walk way and we literally have to Jay-walk over each time. The hotel is on a curve on the road so at night it was dangerous. I'm 7 months pregnant and had to walk across the street in the middle of the night because we checked it late. We felt deceived because on the website it only stated the additional parking lot was "500 ft" away. Housekeeping did not do a good job cleaning the room. We found a sports bra hanging behind the bathroom door. We didn't say anything because we were tired and it was close to midnight. We also had a 2 year old toddler. We just wanted to sleep through the night and check out early morning. Definitely will not stay here again.
We had to pay $20 to park across the street in another hotel's parking because their parking lot on site was extremely small. THat parking lot might work early morning after people check out, but don't expect anytime parking if you come at night time. You can tell by the parking lot size it cannot accommodate all of the hotel guest rooms. It was VERY SMALL. I have no issue with that parking across the street, the issue is that there were no pedestrian walk way and we literally have to Jay-walk over each time. The hotel is on a curve on the road so at night it was dangerous. I'm 7 months pregnant and had to walk across the street in the middle of the night because we checked it late. We felt deceived because on the website it only stated the additional parking lot was "500 ft" away. Housekeeping did not do a good job cleaning the room. We found a sports bra hanging behind the bathroom door. We didn't say anything because we were tired and it was close to midnight. We also had a 2 year old toddler. We just wanted to sleep through the night and check out early morning. Definitely will not stay here again.
4
Rebecca
1 Mar 2023
·
Stayed 1 night
The hot tub and pool were not clean. I booked this place for its location and the fact that it offered breakfast included. We did not get hot breakfast, instead got an apple, muffin and granola bar. The Elevator was out of service, I had surgery on my leg a few months ago and was not happy to hear of this while checking in. Coffee maker in the room was broken. It was a lot of money out of pocket in CAD for us for what we got. I can appreciate it was under construction but more detailed notice ahead would have allowed me to book somewhere more accommodating for my limited abilities.
The hot tub and pool were not clean. I booked this place for its location and the fact that it offered breakfast included. We did not get hot breakfast, instead got an apple, muffin and granola bar. The Elevator was out of service, I had surgery on my leg a few months ago and was not happy to hear of this while checking in. Coffee maker in the room was broken. It was a lot of money out of pocket in CAD for us for what we got. I can appreciate it was under construction but more detailed notice ahead would have allowed me to book somewhere more accommodating for my limited abilities.
6
Andrea
27 Jul 2024
·
Stayed 2 nights
The property was fine. The parking was limited due to the hotels construction. I was disturbed that we were charged $20 per night to park and spaces were limited. We were told to park across the street—- with no discount.
The property was fine. The parking was limited due to the hotels construction. I was disturbed that we were charged $20 per night to park and spaces were limited. We were told to park across the street—- with no discount.
4
LORIE
25 Jan 2023
·
Stayed 1 night
When we checked in we noticed it was a complete construction zone. Every single floor was a mess. We checked into our room and noticed that the bathtub was black. I called the front desk and they came to clean it. We were offered another room, but had already unpacked. The next morning the shower backed up. The hot tub was filthy, no towels, luke warm and broken. I did call before making reservations and specifically asked if they had a hot tub, and the answer was yes. The pool was disgusting. The ice machine did not work on our floor and the breakfast area was closed. We were offered a bag breakfast with an apple, granola bar, muffin and water. The only good part about this experience was Robert at the front desk. He gave us towels, some snacks (since there was not a restaurant nearby), cleaned our tub (along with a very nice maintenance man) and offered us a new room. Do not go to this hotel!!!! It was horrible! However, Hampton Inn should give Robert a huge raise for trying to make our experience better. They sure didn't give him much to work with!
When we checked in we noticed it was a complete construction zone. Every single floor was a mess. We checked into our room and noticed that the bathtub was black. I called the front desk and they came to clean it. We were offered another room, but had already unpacked. The next morning the shower backed up. The hot tub was filthy, no towels, luke warm and broken. I did call before making reservations and specifically asked if they had a hot tub, and the answer was yes. The pool was disgusting. The ice machine did not work on our floor and the breakfast area was closed. We were offered a bag breakfast with an apple, granola bar, muffin and water. The only good part about this experience was Robert at the front desk. He gave us towels, some snacks (since there was not a restaurant nearby), cleaned our tub (along with a very nice maintenance man) and offered us a new room. Do not go to this hotel!!!! It was horrible! However, Hampton Inn should give Robert a huge raise for trying to make our experience better. They sure didn't give him much to work with!
6
Elisa
17 Feb 2025
·
Stayed 3 nights
The breakfast was nice: waffles, eggs, sausage, potatoes, cereal, bagels, muffins, fruit, oatmeal, juice etc. Didn't love that we had to pay $20/day (but I supposed typical for CA), or that when we got home at 11pm one night, we had to park across the street because their lot was full. We were there 3 nights and the maids never came. So on day 3 I called and asked someone to please come take our garbages out, all of which were overflowing, and I asked for more toilet paper since we were nearly out. The pool was cold and the hottub was broken, so that was a disappointment for our kids. the treadmill was also broken. but we loved using their peloton bike (works if you have a peloton account).
The breakfast was nice: waffles, eggs, sausage, potatoes, cereal, bagels, muffins, fruit, oatmeal, juice etc. Didn't love that we had to pay $20/day (but I supposed typical for CA), or that when we got home at 11pm one night, we had to park across the street because their lot was full. We were there 3 nights and the maids never came. So on day 3 I called and asked someone to please come take our garbages out, all of which were overflowing, and I asked for more toilet paper since we were nearly out. The pool was cold and the hottub was broken, so that was a disappointment for our kids. the treadmill was also broken. but we loved using their peloton bike (works if you have a peloton account).
6
Jessica
21 Sept 2025
·
Stayed 1 night
The property is in construction so there is no breakfast and swimming pool even though the listing still shows breakfast included and swimming pool available. A bit disappointed
The property is in construction so there is no breakfast and swimming pool even though the listing still shows breakfast included and swimming pool available. A bit disappointed
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: multiple reviews cite dirty carpets and bathrooms, leaks or mold, and occasional ants or other bugs, while others found rooms and public areas very clean.
Related guest reviews
10
Amber
7 Jul 2025
·
Stayed 3 nights
Friendly staff, clean rooms and good breakfast
Friendly staff, clean rooms and good breakfast
8
leilani
17 Oct 2024
·
Stayed 3 nights
This was a great stay for the price! The hotel was under construction during my stay so I think it is on its way to being better. The carpet in my room was really dirty and after a few steps barefoot, the bottom of my foot was black. Also there was what seemed like no ventilation in the bathroom. Cleanliness could be improved but staff were super super friendly and I would return with slippers.
This was a great stay for the price! The hotel was under construction during my stay so I think it is on its way to being better. The carpet in my room was really dirty and after a few steps barefoot, the bottom of my foot was black. Also there was what seemed like no ventilation in the bathroom. Cleanliness could be improved but staff were super super friendly and I would return with slippers.
4
Denise
1 Feb 2023
·
I would like to request a refund of at least one night. The bathroom had black mold, the pool and jacuzzi were closed. I understand it was under construction but the bathroom has no fan, the toilet runs and runs, the shower takes 10 minutes to get hot water. I had a room with a balcony but no table or chairs. Due to the black mold in the bathroom I believe that I am due a refund of at least one night stay. Thank you.
I would like to request a refund of at least one night. The bathroom had black mold, the pool and jacuzzi were closed. I understand it was under construction but the bathroom has no fan, the toilet runs and runs, the shower takes 10 minutes to get hot water. I had a room with a balcony but no table or chairs. Due to the black mold in the bathroom I believe that I am due a refund of at least one night stay. Thank you.
6
Jennifer
18 Feb 2025
·
Stayed 1 night
Room was not the cleanest and there was a good amount of hair residue from previous customers
Room was not the cleanest and there was a good amount of hair residue from previous customers
10
Stephanie
7 Oct 2024
·
Stayed 1 night
Nice suites. Decent breakfast. Helpful staff. Clean.
Nice suites. Decent breakfast. Helpful staff. Clean.
4
Nancy
20 Oct 2024
·
Stayed 1 night
We had to pay $20 to park across the street in another hotel's parking because their parking lot on site was extremely small. THat parking lot might work early morning after people check out, but don't expect anytime parking if you come at night time. You can tell by the parking lot size it cannot accommodate all of the hotel guest rooms. It was VERY SMALL. I have no issue with that parking across the street, the issue is that there were no pedestrian walk way and we literally have to Jay-walk over each time. The hotel is on a curve on the road so at night it was dangerous. I'm 7 months pregnant and had to walk across the street in the middle of the night because we checked it late. We felt deceived because on the website it only stated the additional parking lot was "500 ft" away. Housekeeping did not do a good job cleaning the room. We found a sports bra hanging behind the bathroom door. We didn't say anything because we were tired and it was close to midnight. We also had a 2 year old toddler. We just wanted to sleep through the night and check out early morning. Definitely will not stay here again.
We had to pay $20 to park across the street in another hotel's parking because their parking lot on site was extremely small. THat parking lot might work early morning after people check out, but don't expect anytime parking if you come at night time. You can tell by the parking lot size it cannot accommodate all of the hotel guest rooms. It was VERY SMALL. I have no issue with that parking across the street, the issue is that there were no pedestrian walk way and we literally have to Jay-walk over each time. The hotel is on a curve on the road so at night it was dangerous. I'm 7 months pregnant and had to walk across the street in the middle of the night because we checked it late. We felt deceived because on the website it only stated the additional parking lot was "500 ft" away. Housekeeping did not do a good job cleaning the room. We found a sports bra hanging behind the bathroom door. We didn't say anything because we were tired and it was close to midnight. We also had a 2 year old toddler. We just wanted to sleep through the night and check out early morning. Definitely will not stay here again.
6
Emily
21 Oct 2024
·
Stayed 2 nights
There were bugs in my room. The staff did quickly move me to a different room once I saw them the second night. The first night I got in late and barely turned on the light. I wonder if they crawled all over me all night long!
There were bugs in my room. The staff did quickly move me to a different room once I saw them the second night. The first night I got in late and barely turned on the light. I wonder if they crawled all over me all night long!
10
mohd osman
29 May 2025
·
Stayed 1 night
Very clean and close to everything
Very clean and close to everything
4
Loredana
28 Jun 2024
·
Stayed 1 night
Room was not very clean at all. Walls, ceiling and bathroom door looked like it was painted by a two-year-old. Shameful I don’t know what kind of an adult that is such a crappy job. I don’t know if anybody checked the work of that employee or not but if they did, I don’t know who I should be more embarrassed for the person that painted it or the person that checked thei work and thought it was OK. Also, my boyfriend found a hair in his breakfast. Another thing I thought was crazy is the deposit is $200 per night. It’s more than the room itself. Needless to say, I will not be staying at this hotel ever again.
Room was not very clean at all. Walls, ceiling and bathroom door looked like it was painted by a two-year-old. Shameful I don’t know what kind of an adult that is such a crappy job. I don’t know if anybody checked the work of that employee or not but if they did, I don’t know who I should be more embarrassed for the person that painted it or the person that checked thei work and thought it was OK. Also, my boyfriend found a hair in his breakfast. Another thing I thought was crazy is the deposit is $200 per night. It’s more than the room itself. Needless to say, I will not be staying at this hotel ever again.
4
Ghiasuddin
26 Jun 2023
·
Stayed 4 nights
Dirty room, carpet was so dirty, no room service for 5 days, didn't change bedsheets & didn't clean bathroom for 5days, no enough light in the room. I want my money back.
Dirty room, carpet was so dirty, no room service for 5 days, didn't change bedsheets & didn't clean bathroom for 5days, no enough light in the room. I want my money back.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious with suite layouts and separate living areas, but many feel dated and suffer from noise between floors and maintenance issues like slow hot water, squeaky or firm mattresses, and malfunctioning fixtures.
Related guest reviews
6
Cecilia
15 Feb 2025
·
Stayed 1 night
The shampoo and conditioner, body shower lotion and soaps dispenser were all empty. The door from the bedroom would not close.
The shampoo and conditioner, body shower lotion and soaps dispenser were all empty. The door from the bedroom would not close.
10
Shirley
27 Aug 2025
·
Stayed 1 night
The second time there we like the type of rooms they have. Feels more like being at home away from home separate bedroom and living room.
The second time there we like the type of rooms they have. Feels more like being at home away from home separate bedroom and living room.
6
Claudia
5 Sept 2023
·
Stayed 2 nights
Beds were very uncomfortable! Old mattresses
Beds were very uncomfortable! Old mattresses
10
Yazmin
31 Jul 2025
·
Stayed 1 night
Room was very spacious and located near shops and the beach
Room was very spacious and located near shops and the beach
6
Christine
16 Feb 2025
·
Stayed 2 nights
Convenient to where we needed to be. However, the rooms need updating especially the bathroom.
Convenient to where we needed to be. However, the rooms need updating especially the bathroom.
4
Arturo
20 Apr 2025
·
Stayed 1 night
Nice room..BUT big BUT!!..the hot water took forever to warm up FOREVER!!..the TV furniture made an annoying noise when you walk by it or in the living room.. couch in the living room amazingly uncomfortable.. the pillows NOT comfortable at all.. and last forget connection to TV no hdmi connection all you can watch is terrible basic cable channels and yes the channels freeze.. other than that.. guess the free continental breakfast was not bad..oh yeah you'll find better lively welcoming hallways at the ER or your local hospital..
Nice room..BUT big BUT!!..the hot water took forever to warm up FOREVER!!..the TV furniture made an annoying noise when you walk by it or in the living room.. couch in the living room amazingly uncomfortable.. the pillows NOT comfortable at all.. and last forget connection to TV no hdmi connection all you can watch is terrible basic cable channels and yes the channels freeze.. other than that.. guess the free continental breakfast was not bad..oh yeah you'll find better lively welcoming hallways at the ER or your local hospital..
10
Juan
5 May 2025
·
Stayed 1 night
The place was cool it's in the corner so it's quite. And it's right off the freeway the room was cool too. It has it separate sleeping area.
The place was cool it's in the corner so it's quite. And it's right off the freeway the room was cool too. It has it separate sleeping area.
6
Jennifer
28 Oct 2024
·
Stayed 6 nights
We had to be downgraded from the one bedroom suite because the heat/air wasn’t working. They gave us free parking for the inconvenience which was nice. The rooms between floors is noisy - we could hear every footstep above our heads. Then the Nextdoor business starts running equipment right outside our window at 5 am The hotel is being renovated but the renovated rooms are just lipstick - they need a real overhaul as the hotel is old now. The breakfast staff and night staff are awesome though!
We had to be downgraded from the one bedroom suite because the heat/air wasn’t working. They gave us free parking for the inconvenience which was nice. The rooms between floors is noisy - we could hear every footstep above our heads. Then the Nextdoor business starts running equipment right outside our window at 5 am The hotel is being renovated but the renovated rooms are just lipstick - they need a real overhaul as the hotel is old now. The breakfast staff and night staff are awesome though!
8
Veronica
5 Sept 2023
·
Stayed 2 nights
One of the mattresses/bed was very old and squeaky.
One of the mattresses/bed was very old and squeaky.
6
Alex
29 Dec 2024
·
Stayed 2 nights
Spacious room and comfortable beds.
Spacious room and comfortable beds.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly, accommodating, and quick to help, but service reliability varies with reports of check-in errors, overbooking, key issues, and inconsistent follow-through.
Related guest reviews
2
Ashley
10 Feb 2025
·
Stayed 3 nights
Manager William did a terrible job at customer service. There was confusion between expedia and this hotel about my reservation. I paid for 3 nights and they showed only 2. I had to call expedia twice to remedy the situation which should have been the hotels job. Then your front desk staff hang up on expedia and then leave us on hold 40 minutes. I had to walk to front desk and ask William to pick up the phone while another employee was just standing there. I was given the wrong room. And then still checked out after 2 nights. My husband showed up 3rd day and asked for a new key to room. No one asked for his nsme or id. Good he wasn't there to kill me as no security check done. Just handed him a room key. No one apologized for any of this inconvenience. I will never stay at this terrible place again
Manager William did a terrible job at customer service. There was confusion between expedia and this hotel about my reservation. I paid for 3 nights and they showed only 2. I had to call expedia twice to remedy the situation which should have been the hotels job. Then your front desk staff hang up on expedia and then leave us on hold 40 minutes. I had to walk to front desk and ask William to pick up the phone while another employee was just standing there. I was given the wrong room. And then still checked out after 2 nights. My husband showed up 3rd day and asked for a new key to room. No one asked for his nsme or id. Good he wasn't there to kill me as no security check done. Just handed him a room key. No one apologized for any of this inconvenience. I will never stay at this terrible place again
10
Juan
11 Dec 2024
·
Stayed 3 nights
Was greeted by Kyliee and was very helpful. Second day was greeted by Queen Dee and did a phenomenal job 5 star service
Was greeted by Kyliee and was very helpful. Second day was greeted by Queen Dee and did a phenomenal job 5 star service
10
Gabriela
26 Jun 2024
·
Stayed 2 nights
We really enjoyed the breakfast and the front desk was always welcoming and helpful.
We really enjoyed the breakfast and the front desk was always welcoming and helpful.
2
Sara
8 Jun 2025
·
Stayed 1 night
I got admitted into the wrong room and someone else tried coming in my room while there. The attendant gave me the wrong number and I had to keep going back to the office to get a new key and a new room. It was terriblr
I got admitted into the wrong room and someone else tried coming in my room while there. The attendant gave me the wrong number and I had to keep going back to the office to get a new key and a new room. It was terriblr
10
Elizabeth
6 Jul 2025
·
Stayed 1 night
Our stay was overall very great. The dayshift staff was very sweet, helpful and answered all my questions. No issues with parking, room was very clean and spacious, good channels for kids and adults. The only slight issue I had was the mattress is a bit stiff. Building is old but they are doing great with renovation and cleaning staff
Our stay was overall very great. The dayshift staff was very sweet, helpful and answered all my questions. No issues with parking, room was very clean and spacious, good channels for kids and adults. The only slight issue I had was the mattress is a bit stiff. Building is old but they are doing great with renovation and cleaning staff
2
Karen
18 Jul 2023
·
Stayed 1 night
I booked this site on expedia...2 rooms. When i got there, they only had one. They overbooked and there was zero available rooms anywhere nearby. I believe Expedia and Hampton Inn BOTH dropped the ball on this business travel day.
I booked this site on expedia...2 rooms. When i got there, they only had one. They overbooked and there was zero available rooms anywhere nearby. I believe Expedia and Hampton Inn BOTH dropped the ball on this business travel day.
8
Avery
15 Jun 2025
·
Stayed 1 night
Front desk people were great!
Front desk people were great!
10
Emmanuel
4 Jan 2024
·
Stayed 4 nights
Great Staff!
Great Staff!
2
Hannay
6 Jul 2023
·
Stayed 1 night
We reserved 2 nights on Sat and Sun with 2 queen beds and sofa beds, when we arrived, they tried to cancel my reservation because of over book, finally they found a room with one king bed and sofa beds. I also booked one night after we came back from Las Vegas, before I checked out, they 100% confirmed we will get a two queen beds and sofa bedroom when we came back on Tuesday. When we check in on Tue, the front desk checks us in confirmed we get the two queen beds and a sofa bed. When we open the door, we are all stunned, the room does not clean at all, pillows everywhere, bedding not ready. I went to the front desk, the lady said housekeeper confirmed the room was cleaned and said no one can reclean the room again or other room available, we can take it or cancel the reservation. Horrible experience will never stay in any Hilton's brands again.
We reserved 2 nights on Sat and Sun with 2 queen beds and sofa beds, when we arrived, they tried to cancel my reservation because of over book, finally they found a room with one king bed and sofa beds. I also booked one night after we came back from Las Vegas, before I checked out, they 100% confirmed we will get a two queen beds and sofa bedroom when we came back on Tuesday. When we check in on Tue, the front desk checks us in confirmed we get the two queen beds and a sofa bed. When we open the door, we are all stunned, the room does not clean at all, pillows everywhere, bedding not ready. I went to the front desk, the lady said housekeeper confirmed the room was cleaned and said no one can reclean the room again or other room available, we can take it or cancel the reservation. Horrible experience will never stay in any Hilton's brands again.
10
Francisco
2 Oct 2025
·
Stayed 2 nights
Staff was great, I was a very late check-in due to traffic. When I arrived, the staff was very friendly and accommodating, even though I arrived at 1 AM, Thank you!
Staff was great, I was a very late check-in due to traffic. When I arrived, the staff was very friendly and accommodating, even though I arrived at 1 AM, Thank you!
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AI-generated summary based on recent guest reviews
Location
Convenient location near the 55 freeway and area attractions like shops, the beach, and Disneyland; several guests felt the area was safe. A few struggled to find the entrance due to limited signage.
Related guest reviews
8
Janice
31 Dec 2024
·
Stayed 3 nights
The location feels safe with a lot of choices for restaurants. Staff are friendly and nice. Not a lot of parking space in the hotel but have a pass to park at the adjacent hotel.
The location feels safe with a lot of choices for restaurants. Staff are friendly and nice. Not a lot of parking space in the hotel but have a pass to park at the adjacent hotel.
10
mario
5 Aug 2025
·
Stayed 1 night
Close to the fwy 55
Close to the fwy 55
6
Dr Elizabeth
8 Aug 2025
·
Stayed 1 night
Poorly marked, no address on outside of building, no signage
Poorly marked, no address on outside of building, no signage
10
Yazmin
31 Jul 2025
·
Stayed 1 night
Room was very spacious and located near shops and the beach
Room was very spacious and located near shops and the beach
8
mario
1 Aug 2025
·
Stayed 1 night
Close to the fwy
Close to the fwy
10
Jon
3 Aug 2025
·
Stayed 1 night
This hotel is perfect. Location is nice, rooms are very nice and upscale. Breakfast was good. Parking was easy.
This hotel is perfect. Location is nice, rooms are very nice and upscale. Breakfast was good. Parking was easy.
10
Tazhanae
29 Sept 2024
·
Stayed 4 nights
Very kind staff and super close to Disneyland
Very kind staff and super close to Disneyland
8
Jorge
24 Dec 2022
·
Stayed 1 night
Safe and quiet place to stay with the family.
Safe and quiet place to stay with the family.
6
Maribel
2 Jun 2025
·
Stayed 4 nights
My experience at this hotel was average. One of the main drawbacks was that breakfast was not included, which I consider a basic service in most accommodations. In addition, the cleaning service was not as frequent as expected, which affected the overall comfort of the stay. We also had a hard time finding the place, as there was no visible signage or clear identification, which caused some confusion upon arrival. Overall, the hotel has potential, but there are several areas that need improvement.
My experience at this hotel was average. One of the main drawbacks was that breakfast was not included, which I consider a basic service in most accommodations. In addition, the cleaning service was not as frequent as expected, which affected the overall comfort of the stay. We also had a hard time finding the place, as there was no visible signage or clear identification, which caused some confusion upon arrival. Overall, the hotel has potential, but there are several areas that need improvement.
8
Sonia
5 Jan 2023
·
Stayed 19,358 nights
Great location
Great location
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AI-generated summary based on recent guest reviews
Dining
Breakfast feedback is mixed: many enjoyed a hot, varied spread when available, but during renovations it was sometimes unavailable, limited to grab-and-go, or poorly restocked, and early-morning options were lacking for some.
Related guest reviews
10
Rajvir
19 Jan 2025
·
Stayed 1 night
Great breakfast!
Great breakfast!
10
Wayne
19 Dec 2024
·
Stayed 1 night
We were happy with our room and the friendliness of staff. Everything was super clean. Breakfast had very good choices.
We were happy with our room and the friendliness of staff. Everything was super clean. Breakfast had very good choices.
10
Jon
3 Aug 2025
·
Stayed 1 night
This hotel is perfect. Location is nice, rooms are very nice and upscale. Breakfast was good. Parking was easy.
This hotel is perfect. Location is nice, rooms are very nice and upscale. Breakfast was good. Parking was easy.
10
Kathryn
10 Mar 2025
·
Stayed 2 nights
This hotel was great! Easy check-in, comfortable beds, great breakfast. The only downside is the parking is awful—we had to park at another hotel across the street both nights.
This hotel was great! Easy check-in, comfortable beds, great breakfast. The only downside is the parking is awful—we had to park at another hotel across the street both nights.
4
Rebecca
1 Mar 2023
·
Stayed 1 night
The hot tub and pool were not clean. I booked this place for its location and the fact that it offered breakfast included. We did not get hot breakfast, instead got an apple, muffin and granola bar. The Elevator was out of service, I had surgery on my leg a few months ago and was not happy to hear of this while checking in. Coffee maker in the room was broken. It was a lot of money out of pocket in CAD for us for what we got. I can appreciate it was under construction but more detailed notice ahead would have allowed me to book somewhere more accommodating for my limited abilities.
The hot tub and pool were not clean. I booked this place for its location and the fact that it offered breakfast included. We did not get hot breakfast, instead got an apple, muffin and granola bar. The Elevator was out of service, I had surgery on my leg a few months ago and was not happy to hear of this while checking in. Coffee maker in the room was broken. It was a lot of money out of pocket in CAD for us for what we got. I can appreciate it was under construction but more detailed notice ahead would have allowed me to book somewhere more accommodating for my limited abilities.
10
Emmy
26 Jun 2023
·
Stayed 1 night
The room was clean, and breakfast was delicious.
The room was clean, and breakfast was delicious.
4
LORIE
25 Jan 2023
·
Stayed 1 night
When we checked in we noticed it was a complete construction zone. Every single floor was a mess. We checked into our room and noticed that the bathtub was black. I called the front desk and they came to clean it. We were offered another room, but had already unpacked. The next morning the shower backed up. The hot tub was filthy, no towels, luke warm and broken. I did call before making reservations and specifically asked if they had a hot tub, and the answer was yes. The pool was disgusting. The ice machine did not work on our floor and the breakfast area was closed. We were offered a bag breakfast with an apple, granola bar, muffin and water. The only good part about this experience was Robert at the front desk. He gave us towels, some snacks (since there was not a restaurant nearby), cleaned our tub (along with a very nice maintenance man) and offered us a new room. Do not go to this hotel!!!! It was horrible! However, Hampton Inn should give Robert a huge raise for trying to make our experience better. They sure didn't give him much to work with!
When we checked in we noticed it was a complete construction zone. Every single floor was a mess. We checked into our room and noticed that the bathtub was black. I called the front desk and they came to clean it. We were offered another room, but had already unpacked. The next morning the shower backed up. The hot tub was filthy, no towels, luke warm and broken. I did call before making reservations and specifically asked if they had a hot tub, and the answer was yes. The pool was disgusting. The ice machine did not work on our floor and the breakfast area was closed. We were offered a bag breakfast with an apple, granola bar, muffin and water. The only good part about this experience was Robert at the front desk. He gave us towels, some snacks (since there was not a restaurant nearby), cleaned our tub (along with a very nice maintenance man) and offered us a new room. Do not go to this hotel!!!! It was horrible! However, Hampton Inn should give Robert a huge raise for trying to make our experience better. They sure didn't give him much to work with!
8
Michael
5 Jan 2025
·
Stayed 1 night
A very clean and comfortable place surrounded by other nice hotels. The room itself was big, clean and nice. The included breakfast was very good. Just be mindful, they charge $20 extra for parking that is not so evident when booking through Hotels.com, especially since the Hotels.com website said all taxes and fees are included. Hence I gave this a 4 star rating instead of a 5 star.
A very clean and comfortable place surrounded by other nice hotels. The room itself was big, clean and nice. The included breakfast was very good. Just be mindful, they charge $20 extra for parking that is not so evident when booking through Hotels.com, especially since the Hotels.com website said all taxes and fees are included. Hence I gave this a 4 star rating instead of a 5 star.
6
Cynthia
27 Jul 2024
·
Stayed 4 nights
No hot water but the desk tried to help. Breakfast was not early enough for those of us who were there for early events. There wasn't any coffee at 5:30 or as in bigger hotels they have it ready for you in case you have a 6 o'clock meeting at 7 o'clock meeting or an 8 o'clock softball game.
No hot water but the desk tried to help. Breakfast was not early enough for those of us who were there for early events. There wasn't any coffee at 5:30 or as in bigger hotels they have it ready for you in case you have a 6 o'clock meeting at 7 o'clock meeting or an 8 o'clock softball game.
6
Jessica
21 Sept 2025
·
Stayed 1 night
The property is in construction so there is no breakfast and swimming pool even though the listing still shows breakfast included and swimming pool available. A bit disappointed
The property is in construction so there is no breakfast and swimming pool even though the listing still shows breakfast included and swimming pool available. A bit disappointed
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AI-generated summary based on recent guest reviews
10
Melissa
3 weeks ago
·
Stayed 1 night
Always a comfortable stay at this hotel. This is why i keep coming back. Beautiful place friendly staff great breakfast quiet rooms. I love it
Always a comfortable stay at this hotel. This is why i keep coming back. Beautiful place friendly staff great breakfast quiet rooms. I love it
2
Ruby
3 weeks ago
·
Stayed 1 night
1st thing was there was no pool or jacuzzi. Which I really was excited about, 2nd going into the elevator was super scary because the whole elevator was shaking a lot and the help sign was blinking on both elevator. 3rd there wasn’t any coffee machine in the rooms. And the coffee machine in the lobby never worked properly. 4th I got bite by a spider and I got an allergic reaction on my neck and arms. Which I told the front desk and showed them they didn’t do nothing about it. So I recommended you don’t stay at this hotel because it’s trash!
1st thing was there was no pool or jacuzzi. Which I really was excited about, 2nd going into the elevator was super scary because the whole elevator was shaking a lot and the help sign was blinking on both elevator. 3rd there wasn’t any coffee machine in the rooms. And the coffee machine in the lobby never worked properly. 4th I got bite by a spider and I got an allergic reaction on my neck and arms. Which I told the front desk and showed them they didn’t do nothing about it. So I recommended you don’t stay at this hotel because it’s trash!
6
belinda
3 weeks ago
·
Stayed 1 night
The room was clean except there was ants. Bedding was fresh and so were the linens. No regular ac it has a mini split. The parking lot is small. No security on site. Other guest were very loud in the parking lot after 1 am woke us up.
The room was clean except there was ants. Bedding was fresh and so were the linens. No regular ac it has a mini split. The parking lot is small. No security on site. Other guest were very loud in the parking lot after 1 am woke us up.
10
Brian
28 Sept 2026
·
Stayed 1 night
Easy is what I care about most
Easy is what I care about most
10
Rubelyn
21 Sept 2026
·
Stayed 2 nights
Clean and good sized rooms! Parking was a little tough but had some availability next door.
Clean and good sized rooms! Parking was a little tough but had some availability next door.
Property policies
Check-in
Check-out
From 15:00 to 00:00
Before 12:00
FAQs about City Express by Marriott Santa Ana/Orange County Airport
Is parking available at the hotel?
Self-parking is available on-site for a fee of USD 20 per day, which includes in/out privileges. A deposit of USD 150.00 per accommodation, per stay is also required.
What type of breakfast is offered?
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
What are the check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features are available for guests with disabilities?
The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathroom accessibility and pool access features are not provided.
Where is the hotel located in relation to nearby attractions?
The hotel is situated in the business district of Santa Ana, just a 5-minute drive from South Coast Plaza and the Orange County Fair and Events Center. It is approximately 2.9 miles from John Wayne Airport and within close proximity to several attractions, including the Santa Ana Zoo and Segerstrom Center for the Arts.
What are the policies for guests staying with children?
Children are allowed at the hotel, and there is no specified minimum age for children to stay for free.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-31: 159.0000035194397USD
- 2026-11-01: 130.93406779823303USD
- 2026-11-02: 128.00000079116822USD
- 2026-11-03: 139.99999605903625USD
- 2026-11-04: 138.10996081047057USD
- 2026-11-05: 130.91673092575073USD
- 2026-11-06: 147.36695353927612USD
- 2026-11-07: 150.00000493240356USD
- 2026-11-08: 128.07211671218872USD
- 2026-11-09: 129.99999573020935USD
- 2026-11-10: 137.37344706115724USD
- 2026-11-11: 138.00000111999512USD
- 2026-11-12: 130.93406779823303USD
- 2026-11-13: 150.25220558700562USD
- 2026-11-14: 150.00000493240356USD
- 2026-11-15: 130.21858216285705USD
- 2026-11-16: 128.07211671218872USD
- 2026-11-17: 139.99999605903625USD
- 2026-11-18: 138.00000111999512USD
- 2026-11-19: 128.07211671218872USD
- 2026-11-20: 150.00000493240356USD
- 2026-11-21: 146.67477741012573USD
- 2026-11-22: 124.35874489746094USD
- 2026-11-23: 124.43697016487121USD
- 2026-11-24: 133.40965185623168USD
- 2026-11-25: 133.53843516921998USD
- 2026-11-26: 124.35874489746094USD
- 2026-11-27: 143.5695547142029USD
- 2026-11-28: 143.72696223754883USD
- 2026-11-29: 130.93406779823303USD
- 2026-11-30: 130.93406779823303USD
- 2026-12-01: 137.37344706115724USD
- 2026-12-02: 141.47318590393067USD
- 2026-12-03: 128.00000079116822USD
- 2026-12-04: 146.67477741012573USD
- 2026-12-05: 151.6545697364807USD
- 2026-12-06: 128.00000079116822USD
- 2026-12-07: 130.93406779823303USD
- 2026-12-08: 141.39818192825317USD
- 2026-12-09: 141.39818192825317USD
- 2026-12-10: 131.28465883560182USD
- 2026-12-11: 151.57959993896483USD
- 2026-12-12: 146.67477741012573USD
- 2026-12-13: 131.22458217201233USD
- 2026-12-14: 131.22458217201233USD
- 2026-12-15: 141.39818192825317USD
- 2026-12-16: 141.39818192825317USD
- 2026-12-17: 128.00000079116822USD
- 2026-12-18: 143.72696223754883USD
- 2026-12-19: 143.75999543075562USD
- 2026-12-20: 124.48752821044921USD
- 2026-12-21: 124.43697016487121USD
- 2026-12-22: 133.53843516921998USD
- 2026-12-23: 133.4845191192627USD
- 2026-12-24: 124.43697016487121USD
- 2026-12-25: 143.72696223754883USD
- 2026-12-26: 143.6737639289856USD
- 2026-12-27: 124.43697016487121USD
- 2026-12-28: 124.48752821044921USD
- 2026-12-29: 133.4845191192627USD
- 2026-12-30: 133.4845191192627USD
- 2026-12-31: 124.48752821044921USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 150.00 per accommodation, per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Only registered guests are allowed in the guestrooms.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Uncovered self parking fee: USD 20 per day (in/out privileges)
- Pet fee: USD 150 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Free wi-fi
Non-smoking rooms
24-Hour Front Desk
Parking (Limited)
Parking Onsite
Parking
Parking
Parking (Limited)
Parking Onsite
Internet
Free wi-fi
Activities
Fitness Center (nearby)
Services
24-Hour Front Desk
General
Non-smoking rooms