Radisson Hotel Casablanca Gauthier La Citadelle

Hôtel agréable dans un quartier sympa. Rooftop bar incroyable. Nourriture au top.

Bel hôtel mais déception sur la piscine qui n’était pas accessible !

I stayed at the hotel for 4 days during an extended trip to Morocco. The hotel is first class. From the moment I arrived I felt relaxed. All of the staff I encountered at reception, breakfast, room cleaning were all very friendly and helpful. The room allocated was spacious, cleaned very day and very comfortable. I ate breakfast at the hotel and there was a wide variety of food and drinks available. I used the gym in the hotel. It was well served with free weights etc. The rooftop pool area is small but could accommodate around 8/10 people max. I didn’t use the hotel for evening meals. The hotel is in a nice area but if you are looking to visit the Hassan II mosque I would suggest a taxi - €4 as opposed to the hour walk.

Super hôtel très propre Personnel très attentionné et attentif Service voiturier Restaurant extra Très bien situé

Property not unic, but reasonably priced. Room is good size. There's a bar on the roof. Food is reasonably priced, servers are friendly, prompt, and speak English. What ever named pool - it's not a pool. It's more like a bath 1 metra depth. Kids can play a ball

The hotel was nice and the staff was very friendly. The rooftop pool was cool and there is a live DJ every night at the rooftop bar. Nice place to hang out. I fully recommend it.

Hotel fantastique. Personnel aux petits soins. Rooftop tres sympa.

Het hotel ligt aan een leuk park net buiten de stadsrand maar alles is goed bereikbaar met de taxi 35 mad per rit. Supervriendelijke HR hostess, kregen dag na incheck een superior skyview room op 7e verd. The rooftop was top, lekkere tapas en vriendelijke bediening. De plek aan het zwembad is wel een beetje klein er kunnen maar 6 bedjes staan. Het restaurant beneden Braise heeft een lekkere keuken en een goede service. Wel 1 nadeel de 10% korting die je daar krijgt is niet duidelijk of het op eten en drinken is of alleen op eten, we hadden een rekening van 5600 mad en kregen maar 173 mad korting. De boodschap is dan wees duidelijk om geen misverstanden te creëren. We hebben een fijne tijd gehad in het Radisson en zijn toch zeer tevreden met de algemene service 4÷*

Staff were amazing - friendly, knowledgeable and proactive. The roof top is fabulous.

Everything was fine, we had a great stay . Gentle, friendly people and service, What could be better ; fresh juice on the breakfast table was always empty and it took ages before it was refilled. Aldo there was only 1 sort of juice. The swimming pool was small and located near the bar. Not ideal to swim. Despite that I would recommend this hotel to my friends.

Very clean, spacious, great breakfast.

Equipe excelente, quarto impecável, café da manhã ótimo

Fuktskada och uselt städat

Good clean hotel. Good area. Friendly enough staff. Don’t skip the breakfast. Just gorgeous and pretty good selection. Walkable to good restaurants

Despite several requests with the front desk and leaving a tag to clean the room while I was gone during the day, the staff didn't clean the room or bathroom and didn't make the bed.

Love the property, very clean and staff was very friendly

Tout était parfait, la chambre était grande et au calme. Elle était très propre. Le petit déjeuner était très bon et le cadre magnifique, très relaxant. L'équipe a a été très accueillante et attentive à nos besoins

Comfortable and clean

La chambre n’a pas été faite sur l’une des journées… et le service au petit déjeuner était franchement décevant .. commande de plat non gérée.. ou avec des délais très très longs après de multiples demandes .. à l’inverse le Rooftop et le service étaient excellent ..

Hôtel très propre et très bien situé Personnelle très aimable serviable 10sur10 merci encore pour votre gentisse à très bientôt

Such a comfortable room and nice and quiet. Fabulous location. I loved the views from the rooftop bar/restaurant. The staff were helpful with telling me about taxis, sights etc.

Bel endroit, bien placé, rooftop, très agréable. Attention aux personnels qui déplace les mobilier du Rooftop à 7h du matin, sans les porter et qui réveillent les personnes qui dorment dessous. Une préférence pour une chambre qui donnent sur l'arrière pour éviter les bruits de la rue

I commend the staff for being helpful, on top of things, friendly and accomodating. The property itself is well laid out and easy to navigate, and it was a great walk to the mosque and Medina. I did not like having to step into the shower area to get to the toilet.

Quarto amplo, confortável, roupa de cama de boa qualidade, banheiro limpo e bom tamanho. Café da manhã de ótima qualidade e variedade. Único problema é o som alto do rooftop que chegou até o quarto.

AC ne fonctionnait pas. Même après un appel de service. Un peu déçu.

Overall great. My room was on the 8th floor and 9pm-1am the rooftop music could be heard in my room, that’s my only complaint

Tout était parfait, la chambre était grande et au calme. Elle était très propre. Le petit déjeuner était très bon et le cadre magnifique, très relaxant. L'équipe a a été très accueillante et attentive à nos besoins

Very nice bed and bedding! Good breakfast. Very helpful staff. Very quiet rooms.

The room was decent and definitely OK. The bathroom however is why I will probably not go back. 1st morning there was no hot water. I heard other guest complaining about it at breakfasts. The last morning there was no cold water, which is even worst because you can't shower with boiling hot water. To acces the toilet, you need to open the door half (you can't even fullly open the door because it is blocked due to.the sink) walk into the shower, close the door and than you can access the toilet.

Great hotel! Staff was friendly and helpful! The room was spacious,very comfortable and clean beds,lovely duvet covers , excellent towels! The design of the shower door could be better,as when showering water tends to come out onto the floor,my suggestion is instead of having a half glass door,make it a full glass door so that the water doesn't go everywhere. Overall a lovely property with an excellent restaurant,would definitely stay there again!

Great Stay. Would recommend absolutely the Hotel. Reception Desk Employees needs more training in order for the guest to feel welcomed. More smile more training and more professionalism will never hurt

This property is amazing. The rooms are clean and comfortable, the food is great, and the staff are outstanding. The staff at this property are some of the most helpful and caring hotel staff members I have ever encountered. I highly recommend this hotel. You will not be disappointed!

Hotel fantastique. Personnel aux petits soins. Rooftop tres sympa.

Service lent très lent ! Sinon l’hôtel est top les chambres aussi très bel endroit

transportation in Morocco especially public transportation is not very well promoted or outlined, that would help tourists from being fleeced. no one at the desk was able to help us in outlining the local attractions or places of interest. we had to deal with TAXI Mafia. being tourist, the taxi driver will demand 5 times the meter.

I rarely write a negative review because I try to see the good in everything and understand we are all humans doing our best. However, I need to write this so people who book manage their expectations. Do not expect good customer service and you will not be disappointed. The pool area is tiny. That's ok but there are 8 chairs for the entire hotel. The staff service does not exist so the pool area is a disgusting mess by the middle of the day as nobody collects rubbish or puts out clean towels. I had to use my own bathroom towel at the pool. All the chairs are taken up by dirty towels so you don't know if they are free. The girl at the tooftop restaurant is too obsessed with her own selfies for Instagram than taking your lunch order, but when it comes time to pay, that is a completely different story. After requesting to order lunch 3 times, they served nothing of what I ordered, the whole order was wrong but I just ate it rather than argue with the staff. When I tried to put the cost of the meal on the room account they insisted on cash only. What sort of hotel is this? After negotiating, they allowed me to pay by credit card. I of course had to go to my room to get the card. Two minutes after being in my room someone was pounding on my door with a credit card machine demanding payment. NOT OK. Whoever runs this hotel needs some intense training on how to do business. Upon checkout the Customer Service Manager tried to apologise to her credit. Do not recommend.

Excellent staff, very cooperative and polite!

Excellebt Thanks to best service ever from everyone Hotels in morroco rated 5 star but as 3 star while this is 4 starvwith 5 star standard Nice rooftop and comfortable place ...big thanks to Hisham F&B manager for best service

La chambre n’a pas été faite sur l’une des journées… et le service au petit déjeuner était franchement décevant .. commande de plat non gérée.. ou avec des délais très très longs après de multiples demandes .. à l’inverse le Rooftop et le service étaient excellent ..

Staff were amazing - friendly, knowledgeable and proactive. The roof top is fabulous.

Excellent location. More than 10 restaurants within walking distance. Old town is only 30 minutes walk away. Staff are helpful and nice.

Such a comfortable room and nice and quiet. Fabulous location. I loved the views from the rooftop bar/restaurant. The staff were helpful with telling me about taxis, sights etc.

very convenient location, newly opened, clean and comfy. nice restaurant and bar. wifi needs a lot of improvement, but this is general in casablanca

This hotel is conveniently located across the street from beautiful Arab League Park in a beautiful part of historic French Casablanca in convenient to many excellent restaurants

Well located. At walking distance of main attractions. Lot of shops and amenities around.

The hotel was very nice and offered a good restaurant off the lobby and a rooftop restaurant with a nice cool breeze and wonderful view of the city. The room was spacious and clean. I arrived earluer than check in and the staff took care of my luggage as I walked arou d the city. There is a nice park across the street and numerous cafes in the area. The Hassan II Mosque is an easy mile walk (20-30 minutes). I explored the area on foot for about 2 hours before heading back to the hotel where my room was ready for me. Many travelers might find it easier to take a cab to sightsee, but it is definitely in a safe and walkable area.

Newer and better than the Radisson Blu City Centre. However, it's in the middle of nowhere. No quick fast food. No public transit. Had to take a taxi everywhere.

Het hotel ligt aan een leuk park net buiten de stadsrand maar alles is goed bereikbaar met de taxi 35 mad per rit. Supervriendelijke HR hostess, kregen dag na incheck een superior skyview room op 7e verd. The rooftop was top, lekkere tapas en vriendelijke bediening. De plek aan het zwembad is wel een beetje klein er kunnen maar 6 bedjes staan. Het restaurant beneden Braise heeft een lekkere keuken en een goede service. Wel 1 nadeel de 10% korting die je daar krijgt is niet duidelijk of het op eten en drinken is of alleen op eten, we hadden een rekening van 5600 mad en kregen maar 173 mad korting. De boodschap is dan wees duidelijk om geen misverstanden te creëren. We hebben een fijne tijd gehad in het Radisson en zijn toch zeer tevreden met de algemene service 4÷*

Hôtel très propre et très bien situé Personnelle très aimable serviable 10sur10 merci encore pour votre gentisse à très bientôt

Great staff and servives. We walked to all places we wanted to visot from the hotel. Plnty of restaurants in the area. Very safe area.

The breakfast buffet is absolutely amazing! Second to none.

Very clean, spacious, great breakfast.

Food is terrible. Staff was super nice though

Good clean hotel. Good area. Friendly enough staff. Don’t skip the breakfast. Just gorgeous and pretty good selection. Walkable to good restaurants

My husband and I stayed here for 5 nights. The breakfast was outstanding and so was the restaurant. We had dinner 4 out of the 5 nights in the restaurant and enjoyed all of it. The staff were always courteous and professional, and always ready to assist. The location is also very central, we were within an 8-10 mins drive to major attractions like the mosque. I would certainly recommend this property.

Chambre spacieuse, calme, propre. Petit déjeuner copieux, varié et service parfait

The Radisson Hotel Gauthier La Citadelle is a great place to stay in Casablanca. Everything is seamless from their airport pick ups to the professionalism and dedication of the hotel’s staff to the breakfast which is delicious. You can never really go wrong with the Radisson, anywhere, which is why it’s always a great choice for business travelers.

Het hotel ligt aan een leuk park net buiten de stadsrand maar alles is goed bereikbaar met de taxi 35 mad per rit. Supervriendelijke HR hostess, kregen dag na incheck een superior skyview room op 7e verd. The rooftop was top, lekkere tapas en vriendelijke bediening. De plek aan het zwembad is wel een beetje klein er kunnen maar 6 bedjes staan. Het restaurant beneden Braise heeft een lekkere keuken en een goede service. Wel 1 nadeel de 10% korting die je daar krijgt is niet duidelijk of het op eten en drinken is of alleen op eten, we hadden een rekening van 5600 mad en kregen maar 173 mad korting. De boodschap is dan wees duidelijk om geen misverstanden te creëren. We hebben een fijne tijd gehad in het Radisson en zijn toch zeer tevreden met de algemene service 4÷*

La chambre n’a pas été faite sur l’une des journées… et le service au petit déjeuner était franchement décevant .. commande de plat non gérée.. ou avec des délais très très longs après de multiples demandes .. à l’inverse le Rooftop et le service étaient excellent ..

Everything was fine, we had a great stay . Gentle, friendly people and service, What could be better ; fresh juice on the breakfast table was always empty and it took ages before it was refilled. Aldo there was only 1 sort of juice. The swimming pool was small and located near the bar. Not ideal to swim. Despite that I would recommend this hotel to my friends.