Regent House Hotel - City Centre Hotel

An old home broken up into several hotel rooms. Room 6 was lovely with high ceilings and a piano. The room was clean, and central to everything! You could easily walk to The Royal Mile, Princes Street, and Waverley Station ( if you need to access the trains or busses). You will require data as the property emails you your entry info and room key code. Wifi was initially spotty but the issue was resolved. We couldn’t figure out how to turn our radiator off so opened the lovely big old windows to nicely cool down the room. Would definitely stay again!

You get what you pay for. Not accessible for the disable or elderly. Three flights of stairs with no lift. Struggled to actually get into the hotel via press keypad. The amenities were very basic which reflects on the price but did it job.

They need to put in a lift. The YouTube video that they send to show how to get in is very helpful. The place was quiet, clean and close to many restaurants.

Communication with staff prior to arrival was difficult. The generic check-in information received at the time of booking contained an error, leading us to contact the hotel for clarification - and we never recevied a response despite attempting contact via the hotel's website, the Expedia portal and telephone. Other than this - once we received the self-check in instructions over e-mail (which were late in arriving), everything went smoothly. The rooms were tidy. The location is fantastic.

10 min. to Walverly train station, close to shopping street, 2 min. to Tesco express, 3 floor house hotel with no elevator.

We were not delighted with our stay. They advertised luggage storage, but we were told we could leave our luggage in the main hallway, unsupervised. There was black mold on the caulking in the shower, and there was no water pressure in our bottom floor unit.

Based on previous comments I was concerned about the self check in but that was all fine. O only problem was the airline didn't deliver my luggage and since there was no front desk they couldn't deliver so I had to go back to the airport. The service was rated so poorly because there was none. The owner sent an email to see if everything was alright but when I responded it indicated it was undeliverable to sender!? Great location

The property has no staff available at the property, you can't contact them by email, and their phone has a voice mail but not necessarily a person who can respond. The is a fine place, if you simply need a clean, minimalist place; but not if you need the support of a hotel staff; which I did because my return flight was cancelled, and there was no one I could speak with at the hotel to let me know if I could stay an extra night. When I was finally able to get through to a person, they let me know that I needed to check out because they had not availability, and they did not give me any recommendation to solve my problem. Fortunately, I was able to find another hotel room through expedia.

Nice hotel, spacious room. Easy self-check-in. No elevator so lots of stairs if on the 2nd (really 3rd floor). Tiny bathroom, but great water pressure and really hot water. No place to store luggage - used stasher at nearby hotel before the next leg of out trip. 15 min walk to downtown center/Royal Mile/Edinburgh Castle. It was. I’ve to have individual twin beds for the kids and still have plenty of room to walk around.

Great location , lovely room , fantastic view of the Firth of Forth, However you really should mention that there is no lift, as walking up 3 floors( 52 steps , slightly spiral staircase) with luggage is not easy. If you have any mobility issues, please request a lower floor . There is a tesco express right around the corner, very handy .

The inner bed sheets were dirty with stains curb webs in the window, the bedroom was ok and the bed was comfy

It is super disgusting place. The bed is full of hair and blood. The cups are not clean. What a disaster place.

We were not delighted with our stay. They advertised luggage storage, but we were told we could leave our luggage in the main hallway, unsupervised. There was black mold on the caulking in the shower, and there was no water pressure in our bottom floor unit.

Really liked the key drop off and pickup. Property was clean and the

The room itself was nice but the promised services were not as advertised. There was mold in the shower when we arrived which was fixed. The cleaning people didn't replace the towels for the entire week despite leaving them on the floor as ask. They just hung them back up on the racks.

Very impressed with the access method and clear instructions. Room very clean and bed large and comfortable. Short walk to the main sights

My stay at this hotel was uneventful, no major issues. The only problem was the blocked drains both on the shower and sink.

good location and valuable , clean and quiet 👍

The property is very old. The beds and pillows are not comfortable. The bathroom has smell and without window. Overall, it is not a great experience Everett location wise is relatively good.

Very friendly staff, welcoming. Very comfortable to be able to self check in and out. Very quiet area for a good sleep, at the same time super close to the busy city centre. Spotless room, very clean sheets, towels, bathroom . All in all , a memorable stay and excellent service. Thank you so much 😊

The room seems to have had a recent remodel so it was pretty nice looking in good condition the beds are harder than a rock like all the beds here in the UK and everyone we've stayed at. The shower was leaking terribly in the corner by the toilet hopefully they see this review and are able to fix that. There is a large bump in the middle of the shower so you need to be very very careful getting out or you will fall through the glass door. Learning all the new handles commas which is, plugs has been interesting as it is our first time visiting the UK. Overall the hotel was quaint and quiet. Not handicap accessible I feel this is very important to know as we had to help elderly people get up the spiral staircase with their luggage.

We loved our stay here! It was very spacious for all five of us and clean and quiet. It had everything we needed and was walkable from everywhere we wanted to go. We loved the simple check-in and check-out process. We will definitely be staying again the next time we’re in Edinburgh!

Be prepared for stairs. Two flights of them to get to our large room on the top floor. No lift or elevator. All communication is through emails including digital codes to get into the building and the room key box. Excellent location, large room private bath. Clean and comfortable.

We were staying two nights. It was very good. Close to restaurants, busstation, shops. The room was very good size, clean.

A 2-star hotel in an old building is going to have quirks--no elevator, steep stairs, narrow hallways. But my room was large, and the bathroom was modern with a wonderfully hot shower. It was very clean and quiet. I will definitely return.

It was great but the room was tiny. The Bathroom was bigger than the bathroom . If you're travelling solo.. you're ALL Good! Nice New Town location. Near the big mall and fish n chips place and especially a bakery/coffee less than 30 feet away!

Such a cosy welcoming room with ensuite. Great view. Fantastic 2 star hotel

Great location. Outdated decor. Room good size, window nice and big for fresh are in warm summer. Loved our garden view.

Easy check in, great location, huge room.

Amazing unique property. Was surprised when i walked into my room to see a piano in it. 5 travelers and it was so easily walkable and the Staffless checkin was easy. Will book again if in Edinburgh

Basically self service, i didn't see any staff at all. Hotel in a good location.

The Property is clean, Staff are very helpful specially Janine and David from Costumer service. Upon arrival key pick up instruction was so easy the same as the drop off.

The hotel was good. I should researched more as the hotel had no elevator. I am not sure how I felt about never coming into contact with anyone that worked there.

Thank you for good service! Highly recommend!

Communication with staff prior to arrival was difficult. The generic check-in information received at the time of booking contained an error, leading us to contact the hotel for clarification - and we never recevied a response despite attempting contact via the hotel's website, the Expedia portal and telephone. Other than this - once we received the self-check in instructions over e-mail (which were late in arriving), everything went smoothly. The rooms were tidy. The location is fantastic.

Property was not at all as described -- I was placed in the basement of a completely different property than the one listed on the Expedia site. The room I was given smelled terrible and did not have locks on the bedrooms doors and, as a single woman traveling alone, I felt very unsafe with this. I brought up my concerns with the staff and they refused to help. Due to safety reasons, I ended up canceling my booking and staying elsewhere, but the staff at the hotel continued to be unhelpful, refused to give me a refund and were rude in general. They also acted like they didn't understand any questions, gave me the run around, hung up on me and the expedia representative and blocked my email address. The behavior of the staff just confirmed my gut feelings that this is not a great place to stay. Overall, this booking experience has been the worst hotel experience of my life. Avoid at all costs.

Based on previous comments I was concerned about the self check in but that was all fine. O only problem was the airline didn't deliver my luggage and since there was no front desk they couldn't deliver so I had to go back to the airport. The service was rated so poorly because there was none. The owner sent an email to see if everything was alright but when I responded it indicated it was undeliverable to sender!? Great location

The property has no staff available at the property, you can't contact them by email, and their phone has a voice mail but not necessarily a person who can respond. The is a fine place, if you simply need a clean, minimalist place; but not if you need the support of a hotel staff; which I did because my return flight was cancelled, and there was no one I could speak with at the hotel to let me know if I could stay an extra night. When I was finally able to get through to a person, they let me know that I needed to check out because they had not availability, and they did not give me any recommendation to solve my problem. Fortunately, I was able to find another hotel room through expedia.

Had some problem accessing the building per staff email instruction and there was no one to help.

In a few words, I would say: " steer away!". I stayed at the hotel for two nights. I arrived at 6 pm, and the hotel was unattended. At what is supposed to be the reception, there are only instructions on how to collect and return your keys. If you need more info, call the support at the number specified at the reception. When I booked my stay, the booking stated "breakfast included", although I couldn't enjoy any because at 7.30 AM, nothing was ready, and nobody was available onsite to ask any questions. There is no breakfast timetable at the reception or on their website either. On their website or where you book the room, they don't mention that the only way to reach your room is by steep, narrow stairs. Be aware that your room could be at the 2nd floor so 3 set of narrow steep stairs. Not for families with young children or elderly people. My room was quite noisy as it was straight on the stairs, and the window frame was old, which let a lot of cold wind into the room. The room itself is nothing special, small and enough to sleep in, although my bedroom was a single one and the bed wouldn't be comfortable for anybody taller than 180cm. Overall, it was a dreadful experience, mainly because nobody was on site to help you if needed ( I left at 7.30 Am one day and 8 AM the day after while I came back at 6 pm the first evening and 5.15 the evening after ). Potentially, you could die there, and nobody would notice it until the day you were supposed to leave.

Very good location close to local transportation. Good food options around. Easy walks to all the sightseeing locations.

Loved the location- walkable to the royal mile, train station, tram stops, bus station. Many dining options right outside the door. Room was large, spacious, and clean. Overall we really enjoyed our stay here and the area it was in.

10 min. to Walverly train station, close to shopping street, 2 min. to Tesco express, 3 floor house hotel with no elevator.

We were staying two nights. It was very good. Close to restaurants, busstation, shops. The room was very good size, clean.

Comfortable bed, close to many restaurants, walkable to the train station. Easy check in/out. Reasonable price for central Edinburgh.

Very impressed with the access method and clear instructions. Room very clean and bed large and comfortable. Short walk to the main sights

Great value for money right in the centre of Edinburgh

Nice hotel, spacious room. Easy self-check-in. No elevator so lots of stairs if on the 2nd (really 3rd floor). Tiny bathroom, but great water pressure and really hot water. No place to store luggage - used stasher at nearby hotel before the next leg of out trip. 15 min walk to downtown center/Royal Mile/Edinburgh Castle. It was. I’ve to have individual twin beds for the kids and still have plenty of room to walk around.

Great location - 15 min walk to Royal Mile, Princes Street,

Great location , lovely room , fantastic view of the Firth of Forth, However you really should mention that there is no lift, as walking up 3 floors( 52 steps , slightly spiral staircase) with luggage is not easy. If you have any mobility issues, please request a lower floor . There is a tesco express right around the corner, very handy .

Very good location close to local transportation. Good food options around. Easy walks to all the sightseeing locations.

The rooms were very comfortable and clean. We had so many food options in walking distance. There was a car park pretty close and was very inexpensive

Loved the location- walkable to the royal mile, train station, tram stops, bus station. Many dining options right outside the door. Room was large, spacious, and clean. Overall we really enjoyed our stay here and the area it was in.

We were staying two nights. It was very good. Close to restaurants, busstation, shops. The room was very good size, clean.

Comfortable bed, close to many restaurants, walkable to the train station. Easy check in/out. Reasonable price for central Edinburgh.

Mangler reception og morgenmad

Really enjoyed how clean and simple this property. Also unbearable proximity to everything you want including the train station. You could walk anywhere to see any tourist attractions, great dinning and shopping options around as well.

In a few words, I would say: " steer away!". I stayed at the hotel for two nights. I arrived at 6 pm, and the hotel was unattended. At what is supposed to be the reception, there are only instructions on how to collect and return your keys. If you need more info, call the support at the number specified at the reception. When I booked my stay, the booking stated "breakfast included", although I couldn't enjoy any because at 7.30 AM, nothing was ready, and nobody was available onsite to ask any questions. There is no breakfast timetable at the reception or on their website either. On their website or where you book the room, they don't mention that the only way to reach your room is by steep, narrow stairs. Be aware that your room could be at the 2nd floor so 3 set of narrow steep stairs. Not for families with young children or elderly people. My room was quite noisy as it was straight on the stairs, and the window frame was old, which let a lot of cold wind into the room. The room itself is nothing special, small and enough to sleep in, although my bedroom was a single one and the bed wouldn't be comfortable for anybody taller than 180cm. Overall, it was a dreadful experience, mainly because nobody was on site to help you if needed ( I left at 7.30 Am one day and 8 AM the day after while I came back at 6 pm the first evening and 5.15 the evening after ). Potentially, you could die there, and nobody would notice it until the day you were supposed to leave.

Great neighborhood, lots of restaurant options, walkable, we liked the area and accommodations. Did not ever meet anyone, everything was done by code (which was easy too), but there was no breakfast options within the hotel if interested to purchase.

Easy check in and check out, close to the town centre and restaurants