Is parking available at the property?

Yes, free self-parking is available on-site, but it is limited.

What are the check-in and check-out times?

Check-in is from 14:00, and check-out is by 10:00. Early check-in and late check-out may be available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible public areas and facilities.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Townsville, just a 4-minute walk from Catholic Diocese of Townsville and 6 minutes from Castle Hill. It is approximately 0.5 miles from Perc Tucker Regional Gallery and 0.7 miles from Queens Gardens.

What are the hotel's policies for guests staying with children?

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Clarion Hotel Townsville - Comfy Accommodations

Average nightly price at Clarion Hotel Townsville by month, last 12 months (USD)
Month	Average price
January	$95
February	$104
March	$119
April	$128
May	$128
June	$135
July	$138
August	$127
September	$116
October	$115
November	$104
December	$96

What guests think

At Clarion Hotel Townsville, travellers highlight clean, spacious rooms, friendly staff and a central, walkable location, while noting drawbacks such as removed or closed amenities, dated areas needing maintenance, and occasional front-desk lapses.

Several guests mention very dim in-room lighting and that some street-facing rooms can be noisy. Multiple reviews say previously advertised facilities like the restaurant, bar, gym and room service are unavailable or under refurbishment; on-site parking exists but spaces are limited and tight for larger vehicles. Best suited to simple, no-frills stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Several reviews report formerly advertised facilities—restaurant, bar, gym and room service—are closed or no longer available; some note refurbishments. On-site parking is present but frequently described as limited and tight, especially for larger vehicles.

Related guest reviews

8

Leanne

Sep 14, 2024

·

Stayed 2 nights

We were disappointed that the Greek Restaurant was closed for refurbishment - which was the only reason we stayed here rather than down the road. Knowing that it is now going to be an Italian smorgasboard style place - we won't be back. The parking area was too small for the size of cars in the area.

8

Alexandra

Apr 21, 2024

·

Stayed 3 nights

Property was in good condition, staff member was really nice. Gym advertises a gym but found out upon arrival that they no longer have one. Room smelled a bit damp, but was spacious and comfortable for a 3 night stay.

6

jodi

Jul 28, 2025

·

Stayed 1 night

Disappointed paid $250 for king bed with tub…no tub, no cafe, no bar, no room service. Changed hands a few months ago and old owners took everything apparently. No microwave or toaster in room, just a kettle. Extremely basic for the high price. Was great to have a cup, teabag and milk to have a cuppa. Room was clean & bed comfy but very overpriced

4

Angela

Apr 1, 2025

·

Stayed 10 nights

The hotel was older and more worn out than photos (which I assume were taken in their remodel in 2016). My bed was not changed once in 10 day stay. Towels were replaced but not always with correct number, trash was taken out but bathroom was never cleaned or floors swept in those 10 days. Room smelled almost of bug spray. Staff at front desk was sometimes there but frequently missing. When I needed a missing towel or bottle water I did get it replaced after asking. Parking was free but limited and tight parking spaces. No real on site dining but places that were walkable. It would be fine for a night or two but would not recommend for a longer stay.

10

John

Jan 27, 2025

·

Stayed 3 nights

Clean and tidy accommodation with all the amenities needed for a comfortable stay. The staff were very helpful and polite. Only downfall was the on-site car parking. It was difficult to park a larger car in the allotted spaces available. Appart from this, my family and I found the Clarion to be a great place to stay in Townsville.

10

Gregory

Oct 1, 2024

·

Stayed 4 nights

location is brilliant walking distance from most restaurants the strand etc My only complaint is the Outside private Car park it's very unsatisfactory if you're in a big vehicle trying to get out. You will notice vehicle's have scrapped against the building previously

10

Yoshiko

Jun 3, 2022

·

Stayed 7 nights

とにかくスタッフの方々が協力的で気持ちよく色々サポートしてくれます。 1階のレストランの朝食デリバリーがなぜかしていなかったのが残念ですが、（部屋の中には案内がありQRコードを読み取りオーダーできるようにらなってましたが、携帯上のメニューはすべて現在対応できないと...）、実際ちょっと足を運べば済みますし、近所にスーパーも部屋にはミニキッチンもあり全く問題はありません。次回も是非利用したいなと思いました。

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4

Phillip

Dec 9, 2025

·

Stayed 2 nights

There was pictures of a restaurant, bar, gym and laundry room. None of these are at the hotel anymore

8

Lisela

Jul 16, 2024

·

Stayed 1 night

The place was nice and clean. It was a little bit hard to find the place. Parking isn't included.

8

Tormod

Oct 5, 2025

·

Stayed 1 night

Lukket men litt trang garasje. Kjapp innsjekk, store rom, vi var 3 voksne så det var herlig med store rom.

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Cleanliness

Rooms are frequently described as very clean. Some guests mention strong odors (disinfectant or mildew) and lapses in housekeeping or bathroom maintenance.

Related guest reviews

10

Jane

Nov 5, 2025

·

Stayed 3 nights

Clean, helpful staff and great location for city clients. Only negative is that the lighting is really dim and dark.

6

Dave

Apr 28, 2025

·

Stayed 1 night

Hotel is a bit run down and room had a nasty disinfectant odor. Everything worked but it was Australia Independence Day so that might have been part of the issues

10

ANDRIES

May 26, 2024

·

Stayed 1 night

Quiet, very clean and modern apartment with good bed and bathroom facilities. Very friendly staff. Private off street parking is a bonus but the parking is very tight if you drive a larger vehicle like a Land Cruiser. Overall highly recommended.

6

David

Sep 8, 2024

·

Stayed 2 nights

Nice old brutalist design on the building, and nice sized room for the price. Room smelled strongly of mildew and appeared to have been covered up by heavy cleaning products.

10

Deborah

Nov 1, 2025

·

Stayed 1 night

Room was very clean with lots of room

10

Trish

Oct 22, 2025

·

Stayed 1 night

The room was lovely - large, clean and modern fixtures. We arrived quite late and the staff were very friendly, helpful and professional.

4

Angela

Apr 1, 2025

·

Stayed 10 nights

The hotel was older and more worn out than photos (which I assume were taken in their remodel in 2016). My bed was not changed once in 10 day stay. Towels were replaced but not always with correct number, trash was taken out but bathroom was never cleaned or floors swept in those 10 days. Room smelled almost of bug spray. Staff at front desk was sometimes there but frequently missing. When I needed a missing towel or bottle water I did get it replaced after asking. Parking was free but limited and tight parking spaces. No real on site dining but places that were walkable. It would be fine for a night or two but would not recommend for a longer stay.

10

ALEJANDRO GRACIA

Aug 11, 2022

·

Stayed 1 night

Muy limpio, personal amable y habitación moderna y acogedora, con una cama comodísima. No se puede pedir más para la noche de tránsito que necesitamos pasar. Muy recomendable.

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10

Lynelle

Aug 18, 2025

·

Stayed 1 night

Easy walking distance to the Cowboys QCB Stadium. Woolies is up the road and the best of all was the clean, comfortable room.

10

Lin

Oct 14, 2025

·

Stayed 7 nights

All the Reception staff were very friendly and helpful to me, an interstate visitor The room and bathroom was large and clean and the big surprise was the Nespresso coffee machine I would definitely stay here again should I find myself visiting Townsville in the future

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Rooms

Rooms are typically spacious with comfortable beds and some modern touches like coffee machines. Common issues include very dim lighting, limited bathroom storage or design quirks, and noise in some street-facing rooms.

Related guest reviews

10

Jane

Nov 5, 2025

·

Stayed 3 nights

Clean, helpful staff and great location for city clients. Only negative is that the lighting is really dim and dark.

8

Keith

May 3, 2022

·

Stayed 1 night

We were happy with our stay. Only minor issues were no microwave oven, rather small window - very different from the pics! Place was clean, good modern room, just needs more light. Quite convenient to restaurants etc.

10

Margaret

Jul 1, 2024

·

Stayed 1 night

We stayed for one night and were pleased with the location, amenities and nice friendly service. The room was well set up with a foyer area that had a pod coffee machine and sink. The aircon worked well, there was a large TV, and free Internet. The beds were very comfy and overall it was spacious. They do need to improve the lighting tho, it was very gloomy in the main living area over the table and desk. There was good lighting at bedside but even a free standing lamp with bright LED bulbs would fix it for the rest of the room.

10

Kallie

Mar 28, 2023

·

Stayed 1 night

Clean and comfortable. Very noisy intersection.

8

Alexandra

Apr 21, 2024

·

Stayed 3 nights

Property was in good condition, staff member was really nice. Gym advertises a gym but found out upon arrival that they no longer have one. Room smelled a bit damp, but was spacious and comfortable for a 3 night stay.

10

Trish

Oct 22, 2025

·

Stayed 1 night

The room was lovely - large, clean and modern fixtures. We arrived quite late and the staff were very friendly, helpful and professional.

8

Sue

Aug 14, 2025

·

Stayed 2 nights

The property is in a good location rooms are big but the bathrooms have no where to put clothes

4

Janin

Sep 24, 2025

·

Stayed 2 nights

Die Zimmer zur Straße sind extrem laut. Wir haben leider nur noch das barrierefreie Zimmer buchen können und das war als andere als komfortabel. Auch ein barrierefreies Bad kann man schön gestalten. Ablagemögluchkeiten waren nicht vorhanden. Es war sehr alt und nach dem duschen, stand das ganze Bad unter Wasser. Der Stuhl im Schlafbereich steht vor Dreck. Positiv war der Parkplatz.

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6

Cameron

Feb 28, 2024

·

Stayed 1 night

Room wasnt the same as picture, lack of useful things in room like hooks for things, no kitchen sink and bathroom sink had no plug, no toilet brush, inwards swinging shower door that smashes against shower head if youre not careful

10

Lin

Oct 14, 2025

·

Stayed 7 nights

All the Reception staff were very friendly and helpful to me, an interstate visitor The room and bathroom was large and clean and the big surprise was the Nespresso coffee machine I would definitely stay here again should I find myself visiting Townsville in the future

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Service

Many guests praise friendly, helpful staff and smooth check-in, with several noting excellent service. A few report absent or unwelcoming reception and slower responsiveness at times.

Related guest reviews

10

Susana

Oct 30, 2023

·

Stayed 2 nights

Highly recommended for their excellent service and location is perfect

10

Moya

Aug 20, 2024

·

Stayed 1 night

I arrived later in the evening than arranged, due delayed flight, to nevertheless welcoming and helpful staff. A few very small glitches with room amenities but understandable due current hotel renovations and very forgiveable because of those same very pleasant staff! Thank you.

10

Lyn

Mar 15, 2023

·

Stayed 1 night

From the minute we stepped in the door we were given excellent customer service by the friendly staff. The room was a good size. Very clean comfortable. Good value for money. Would stay there again. Shower pressure was light on. Everything else very good. Recommend staying there. Restaurant Greek food was awesome for the price.

4

Saahid

Nov 6, 2024

·

Stayed 1 night

There was noone at reception when I arrived at 1630hrs had to wait while there were no other guests except me on a friday. The staff was unwelcoming and rudely declined my request for a late check out stating we are not a fancy hotel where these options are available. Secondly the bathroom was poorly designed as it sipped water into the attached toilet area. There isn’t adequate parking available for a medium sized suv.

10

Trish

Oct 22, 2025

·

Stayed 1 night

The room was lovely - large, clean and modern fixtures. We arrived quite late and the staff were very friendly, helpful and professional.

4

Angela

Apr 1, 2025

·

Stayed 10 nights

The hotel was older and more worn out than photos (which I assume were taken in their remodel in 2016). My bed was not changed once in 10 day stay. Towels were replaced but not always with correct number, trash was taken out but bathroom was never cleaned or floors swept in those 10 days. Room smelled almost of bug spray. Staff at front desk was sometimes there but frequently missing. When I needed a missing towel or bottle water I did get it replaced after asking. Parking was free but limited and tight parking spaces. No real on site dining but places that were walkable. It would be fine for a night or two but would not recommend for a longer stay.

8

Geoffrey

Nov 8, 2025

·

Stayed 3 nights

Found hotel clean and tidy, very helpful staff. Close to where we needed to go places. Would return again. Only missed a pool this time of the year in Townsville.

10

Judith

Nov 4, 2024

·

Stayed 2 nights

Excellent service front counter.

10

Terrence

Aug 5, 2024

·

Stayed 3 nights

Arrived early and was checked in straight away. Given a good overview of hotel services as well as advice on local attractions and services. Room service was exceptional and they confirmed with me for any concerns. There were none. I liked the direct line to the Taxi's and they were a very prompt service. I offered suggestions when checking out and they were noted... Not merely acknowledged

10

Lin

Oct 14, 2025

·

Stayed 7 nights

All the Reception staff were very friendly and helpful to me, an interstate visitor The room and bathroom was large and clean and the big surprise was the Nespresso coffee machine I would definitely stay here again should I find myself visiting Townsville in the future

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Location

Consistently praised as central and walkable to shops, restaurants, the Strand and Queensland Country Bank Stadium; convenient for city and ferry access. Some traffic noise is noted near busy intersections.

Related guest reviews

10

Ian

Dec 13, 2021

·

Stayed 1 night

Good CBD location, excellent service & staff friendliness.

10

LEW

Aug 2, 2025

·

Stayed 7 nights

The hotel is under new management and in the process of refurbishment. The staff, especially Annie the receptionist, were delightful. Happy, accommodating and friendly. Our room was clean, spacious and well serviced. Once the refurbishments are finished this will be an even more wonderful place to stay. In the center of the city and close to shopping and eateries - perfect.

10

Kallie

Mar 28, 2023

·

Stayed 1 night

Clean and comfortable. Very noisy intersection.

10

Kaela

Mar 30, 2025

·

Stayed 1 night

Nice stay. Close to footy grounds

10

Yasuko

Aug 16, 2024

·

Stayed 2 nights

ケアンズからの列車が遅延して遅いチェックインとなりましたが、快く対応していただきました。翌日、マグネティック島へのフェリー乗り場まで徒歩約20分。島では野生のコアラ（しかも親子！）もロックワラビーも見られて、タウンズビルに行って本当に良い経験ができました。ウールワースもすぐで便利だし、朝早くから近くにカフェもOPENしており、でも夜は静かで立地も非常に良いと思います。チェックアウト後に子どもの水筒を部屋に置き忘れたことに気づき連絡したところ、ケアンズの宿泊ホテルまで速達郵便で送っていただき、翌日には届きました。部屋もコンロはありませんが、キッチンもあり、とても清潔で快適に過ごすことができました。とてもおすすめです。

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10

Gary

Jul 14, 2025

·

Stayed 3 nights

Within walking distance to everything we wanted to attend.great location.

10

Lynelle

Aug 18, 2025

·

Stayed 1 night

Easy walking distance to the Cowboys QCB Stadium. Woolies is up the road and the best of all was the clean, comfortable room.

10

Paul

Aug 14, 2025

·

Stayed 2 nights

A good place to stay and within walking distance of all we needed.

8

Truong Son

Nov 19, 2024

·

Stayed 3 nights

Easy going , easy access to the city 5 min walk for every thing

10

David

Aug 18, 2025

·

Stayed 2 nights

Great stay. Nice and tidy good location

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Dining

On-site dining is inconsistent: several reviews note the former Greek restaurant closed or changing, with no bar or room service available; one guest found breakfast delivery not operating. A few others enjoyed breakfast or the previous Greek restaurant.

Related guest reviews

8

Leanne

Sep 14, 2024

·

Stayed 2 nights

We were disappointed that the Greek Restaurant was closed for refurbishment - which was the only reason we stayed here rather than down the road. Knowing that it is now going to be an Italian smorgasboard style place - we won't be back. The parking area was too small for the size of cars in the area.

8

Keith

May 3, 2022

·

Stayed 1 night

We were happy with our stay. Only minor issues were no microwave oven, rather small window - very different from the pics! Place was clean, good modern room, just needs more light. Quite convenient to restaurants etc.

6

jodi

Jul 28, 2025

·

Stayed 1 night

Disappointed paid $250 for king bed with tub…no tub, no cafe, no bar, no room service. Changed hands a few months ago and old owners took everything apparently. No microwave or toaster in room, just a kettle. Extremely basic for the high price. Was great to have a cup, teabag and milk to have a cuppa. Room was clean & bed comfy but very overpriced

10

Lyn

Mar 15, 2023

·

Stayed 1 night

From the minute we stepped in the door we were given excellent customer service by the friendly staff. The room was a good size. Very clean comfortable. Good value for money. Would stay there again. Shower pressure was light on. Everything else very good. Recommend staying there. Restaurant Greek food was awesome for the price.

10

Rechelle

Sep 18, 2025

·

Stayed 2 nights

Loved our stay. Very friendly staff. Beautiful rooms. Great pool. Breakfast was great both mornings.

10

Laura

Mar 3, 2024

·

Stayed 1 night

I have loved the Clarion since my very first stay. The high level of customer service given by the on Duty Manager/Reception and overall quality of the hotel and the spacious rooms/design/layout is why it's one of my favourite hotels in Townsville and why I keep returning. I always choose a bath.. I like them so much that I wouldn't submit any negative feedback online but would rather notify them in-house. It's also convenient having an adjoining restaurant Yayo's with their Greek food and Merlo Coffee. The only thing I will add is for them to please bring back the cleaning product that had a sweet cinnamon type fragrance that reminded me of a Christmas fragrance.. it's preferred over the bleach 😉.

10

Yoshiko

Jun 3, 2022

·

Stayed 7 nights

とにかくスタッフの方々が協力的で気持ちよく色々サポートしてくれます。 1階のレストランの朝食デリバリーがなぜかしていなかったのが残念ですが、（部屋の中には案内がありQRコードを読み取りオーダーできるようにらなってましたが、携帯上のメニューはすべて現在対応できないと...）、実際ちょっと足を運べば済みますし、近所にスーパーも部屋にはミニキッチンもあり全く問題はありません。次回も是非利用したいなと思いました。

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10

Laura

Jun 2, 2024

·

Stayed 1 night

I have loved the Clarion since my very first stay, a couple of years back. I consider them to offer a high level of customer service provided by the on Duty Manager/Reception and overall quality of the hotel and the spacious rooms/design/layout. This is why it's one of my favourite hotels in Townsville and why I keep returning. I always choose a bath also.. i like them so much that I wouldn't submit any negative feedback online but would rather notify them in-house. There is none by the way... It's also convenient having an adjoining restaurant with Greek food and branded coffee. The only thing I will add is for them to please bring back the cleaning product that had a sweet cinnamon type fragrance that reminded me of a Christmas fragrance.. it's preferred over bleach 😉.

4

Phillip

Dec 9, 2025

·

Stayed 2 nights

There was pictures of a restaurant, bar, gym and laundry room. None of these are at the hotel anymore

10

Terrence

Aug 5, 2024

·

Stayed 3 nights

Arrived early and was checked in straight away. Given a good overview of hotel services as well as advice on local attractions and services. Room service was exceptional and they confirmed with me for any concerns. There were none. I liked the direct line to the Taxi's and they were a very prompt service. I offered suggestions when checking out and they were noted... Not merely acknowledged

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14 $103	15 $103	16 $103	17
18 $91	19 $103	20 $100	21 $101	22 $109	23 $90	24 $111
25 $80	26 $93	27 $103	28 $102	29 $103	30 $98	31

Su	Mo	Tu	We	Th	Fr	Sa
1 $78	2 $90	3 $87	4 $92	5 $95	6 $205	7
8 $88	9 $86	10 $96	11 $88	12 $97	13 $98	14 $128
15 $85	16 $93	17 $88	18 $89	19 $88	20 $93	21 $108
22 $92	23 $88	24 $88	25 $90	26 $99	27 $94	28 $95
29 $88	30 $88

Clarion Hotel Townsville

Prices for Clarion Hotel Townsville

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Standard Room, 1 Queen Bed

Room, 1 Double Bed, Accessible

Suite, 1 King Bed

Guest reviews of Clarion Hotel Townsville

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Clarion Hotel Townsville

Prices for upcoming dates