Name: Palazzo Artemide - VRetreats, an SLH Hotel
Address: Via Roma, 66, Syracuse, Italy, Syracuse, Sicily, Italy
Rating: 9.33

Guest reviews

9.3

Superb

Based on 671 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Travellers praise Palazzo Artemide - VRetreats, an SLH Hotel for its exceptional staff, elegant modern rooms, and a prime Ortigia location steps from the Duomo, while noting challenges driving to the property and occasional noise depending on room and surroundings.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Maurine

Apr 21, 2026

·

Stayed 3 nights

This is a fabulous perfect hotel in a great location. The only fault I could find was that we ran out of tissues on day 2 of a 3 night stay and they were not replaced. It should have been caught but I also didn’t make a specific request. They were SO helpful with the car and directions—not an easy thing in that location

10

james

Apr 2, 2026

·

Stayed 2 nights

An exceptional experience from start to finish.

10

Kimberly

Jan 11, 2026

·

Stayed 2 nights

Very clean, elegant and comfortable. Pleasant and helpful staff.

10

Chiho

Jan 2, 2026

·

Stayed 2 nights

It’s a beautiful hotel and good location. The staff are friendly. I’d like to stay again. Thank you so much for upgrading the room. We could stay very comfortable.

10

Alfredo Ernesto

Jan 1, 2026

·

Stayed 3 nights

In général, it’s a great place to stay.

Via Roma, 66, Syracuse, Italy

Location

With a stay at Palazzo Artemide - VRetreats, SLH Collection, you'll be centrally located in Syracuse, steps from Cathedral of Syracuse and Piazza del Duomo. This hotel is 0.4 mi (0.7 km) from Palazzo Bellomo Regional Gallery and 0.7 mi (1.1 km) from Castello Maniace.

Church of St. Mary of the Immaculate Conception(0.1 miles)

Cathedral of Syracuse(0.1 miles)

Piazza del Duomo(0.1 miles)

Palazzo Beneventano del Bosco(0.1 miles)

Palazzo Municipale(0.1 miles)

Palazzo Arcivescovile(0.1 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, valet parking is available for EUR 35 per day, which includes in/out privileges.

A buffet breakfast is available daily from 7:00 AM to 10:30 AM for a fee of approximately EUR 25 for adults and children.

Yes, pets are allowed with a fee of EUR 30 per pet, per day. Service animals are exempt from fees.

Check-in is from 3:00 PM until 11:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may incur additional charges and should be requested in advance.

Yes, airport shuttle services are available. Guests can arrange transfers through the property, with pricing details available upon inquiry.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

The hotel is centrally located in Syracuse, just steps from the Cathedral of Syracuse and Piazza del Duomo. It is 0.4 mi from Palazzo Bellomo Regional Gallery and 0.7 mi from Castello Maniace.

Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Palazzo Artemide - VRetreats, an SLH Hotel

Amenities

Property description

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