Is parking available at the property?

Yes, self-parking is available on-site for a fee of GBP 22 per day. Limited parking spaces are provided, and a reservation is not required.

What type of breakfast is offered and what are the serving hours?

English breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately GBP 17.95 per person.

What are the standard check-in and check-out times?

Check-in time is from 3:00 PM, and check-out time is until 11:00 AM. Late check-out is available for a fee of GBP 10, and early check-in can be requested but is subject to availability.

What accessibility features are available for guests with disabilities?

The property offers wheelchair-accessible facilities, including step-free entrances and accessible public areas. Specific details about room accessibility features are not provided.

Where is the property located in relation to key landmarks?

The hotel is located in Chiswick, London, within a 5-minute drive of the Royal Botanic Gardens, Kew, and the Thames River. It is approximately 5.5 miles from Hyde Park and 5.8 miles from Wembley Stadium.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified.

Clayton Hotel Chiswick, London - 4-Star Comfort

Average nightly price at Clayton Hotel Chiswick by month, last 12 months (USD)
Month	Average price
January	$116
February	$136
March	$143
April	$167
May	$175
June	$201
July	$196
August	$168
September	$226
October	$172
November	$167
December	$161

What guests think

Clayton Hotel Chiswick attracts repeat guests for its convenient location by Gunnersbury station, spacious rooms, and reliable on-site parking, with many praising friendly staff, smooth self check-in, and generally good breakfasts and bar meals.

Feedback on room quality is mixed, with several reports of dated or poorly maintained areas, TVs or fridges not working, and recurring heating or air conditioning problems; some rooms near events can be noisy, while many are quiet and comfortable. Cleanliness and service are usually solid but inconsistent, with repeat mentions of slow or delayed check-in, trays left in corridors, and breakfast items sometimes cold or running low. Overall, expect a convenient base with good value and facilities, but variable room condition and operations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

On-site underground parking is frequently highlighted as convenient and secure, though paid. Public areas include a bar/restaurant and self check-in kiosks; large events sometimes make shared spaces busier.

Related guest reviews

8

Ian

Aug 22, 2025

·

Stayed 3 nights

Was at the hotel for a few nights for work, have stayed here before and like it as there is a secure car park and close to tube station. Staff are all good, especially the bar staff, and food is also pretty good. It is a very good hotel in a nice part of London.

8

Ian

Sep 5, 2024

·

Stayed 3 nights

This is the third or fourth time I have stayed at this hotel as very convenient for getting in to and parking from the M4, and great for the tube as station just across the road. The majority of the staff are excellent, although a couple of the younger girls on reception were not great. Overall a great hotel for business trips in and out of London

10

Stuart

Oct 6, 2025

·

Stayed 1 night

Good quality hotel at reasonable price. Nice rooms and onsite parking is super convenient and rare in London. Easy access to underground or rail if you need to head into town.

10

David

Jul 29, 2025

·

Stayed 1 night

Great hotel and location, easy access to LHR. Would definitely use this hotel again

10

Rebecca

Apr 24, 2023

·

Stayed 1 night

Wonderful hotel…impressed with the overall ambience. The lounge area had so many nice seating areas and corners to relax. The rooms were clean and really comfortable. Breakfast was lovely..we ate from the buffet and fresh eggs were cooked and brought to table. The underground car park was so convenient and is only £18 per 24hrs..plus £2.50 per hour thereafter. So pleased we stayed..thankyou.

10

Amanda

Oct 24, 2024

·

Stayed 1 night

Great comfortable room, excellent staff, breakfast was very good, public areas were clean and nicely furnished. Overall a great hotel. The exterior looks a bit dated, but inside, it is very modern. Good underground parking too, although the spaces are quite small. Will definitely visit again!

10

Daniel

Jul 23, 2025

·

Stayed 2 nights

Frequently stay here and always to a great standard. Parking with ease and very secure. Convenient to the tube station. Food really good and rooms cost and clean. Air con in rooms

8

R E

Apr 14, 2024

·

Stayed 1 night

We return here again and again. We like the safe and secure car parking - reasonably priced for overnight guests. We book an Executive King room - spacious, light, modern and good quality furnishings. Our fridge was not working this stay :(. Complimentary tea and coffee, etc. Spacious and well equipped bathroom with separate shower and bath tub. The pillows were too firm and not very comfortable. Would like a choice of pillow please. Check in and out is always easy. There's a coffee shop/bar. We did our own thing for breakfast and the location is excellent in Chiswick High Road.

10

Teresita Noelia

Aug 10, 2025

·

Stayed 4 nights

Their check in process is so easy! You can do it yourself through self-service machines they have in the lobby. If you get stuck, the personnel is prompt and kind to offer assistance. The location is amazing with public transportation right in front of the hotel. The food was pretty good and not outrageously pricy for a hotel. If I get another chance to go to London, I'm definitely staying there again.

10

Lisa

Dec 31, 2024

·

Stayed 4 nights

Perfectly situated for west side of London - and price comparable with the area. Ample parking and only £22 a night to leave the car very safely in secure car park. Large spacious hotel and our suite was huge with a rain shower, comfortable bed and a full size bath. Helpful, lovely staff. Didn’t have the breakfast but bar type evening meal was acceptable, maybe a little limited in choice but tasty. Underground station right opposite meant quick and easy access into London each day to see all the sights. Also near to Turnham Green for plenty of independent shops, cafes and restaurants. Also near Chiswick house and gardens. Will definitely be making this our new base for any future London visits.

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Cleanliness

Many guests find the hotel and rooms very clean, even spotless. However, multiple reviews note inconsistent housekeeping and maintenance, including mould or stains, bathrooms not fully cleaned, and used trays left in corridors or breakfast areas not reset promptly.

Related guest reviews

6

Stefano

Jan 25, 2023

·

Stayed 4 nights

Bed was very comfotable, i slept very well, breakfast very good and room very very quiet. Dust in the room, Door Lock was not working, Scratch in the shower wall, faucet too close to the sink.

6

Mark

Oct 11, 2025

·

Stayed 2 nights

Room was very tired, stained carpet, blocked sink, mouldy tiles & unclean bath - the bed wasn’t made up on our second day.

10

Peter James

Nov 3, 2025

·

Stayed 1 night

Spotless

4

Karen

Aug 25, 2025

·

Stayed 2 nights

I have stayed here so many times over the past eight years . Always happy with room / stay . This time the experience did not meet expectations. There were noticeable stains on the carpet and upholstery, which made the space feel unclean and poorly maintained. The bathroom was also below standard with visible stains that raised concerns about cleanliness and hygiene. It clearly had not been deep cleaned in some time .

8

Alison

Aug 24, 2024

·

Stayed 1 night

Good - except for the remains of the previous occupants congealed breakfast which remained outside of our door for nearly the who first day...despite notifying reception.

8

Samantha

Mar 8, 2023

·

Stayed 3 nights

Lovely hotel and close to station. However, not the cleanest. Dirty towels in wardrobes and bed and bathroom not the cleanest, very dirty mirror in bathroom. Did ring reception for clean towels and they did give some more quite quickly. Also overcharged us on parking for an extra 6 days when we had already paid for 3 days and was only staying for 3 days. Did not realise this till I got home and had to follow it up and eventually got the refund back.

8

Byron

Jan 30, 2023

·

Stayed 3 nights

The room was very spacious. The bathroom was not fully cleaned when I arrived. There was no shampoo or washcloths and only one towel. Seems like maybe the housekeeper got called away and failed to to come back.

6

Gurpreet

Aug 30, 2025

·

Stayed 6 nights

In general it was reasonably clean and staff were polite. However, I would expect better from a four star hotel, such as a sink without drainage issues, hot chocolate should be made with milk and not water; or at least ask the question. When the room was “cleaned” it seemed as though only the bathroom was cleaned whilst the room itself had not been touched. Upon entering the hotel one is blasted with a strong scent / air freshener which needs to be toned down a bit. The hotel is in a good area with a quick walk to many cafes, restaurants and other shops. The tube station is very close and one can get to Heathrow Airport via this method of transportation.

6

David

Nov 9, 2025

·

Stayed 1 night

Not as nice as last time. Seemed slightly run down and tired looking. Black mold on tiles in shower, never nice. Used food trays left in corridors for hours on end.

8

Cess

Aug 18, 2025

·

Stayed 5 nights

The stay was great as were the staff. Our only problem was that the bathroom was a bit dirty upon arrival. Other than that we enjoyed our stay !

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Rooms

Rooms are often spacious and comfortable with modern bathrooms, but quality varies by wing. Recurring issues include malfunctioning heating or air conditioning, tricky or faulty TVs, limited storage or missing fridges in some categories, and occasional noise from events.

Related guest reviews

10

Keiana

Jul 29, 2025

·

Stayed 3 nights

Loved my stay, such a beautiful and quiet neighborhood!

6

Neil

Aug 16, 2024

·

Stayed 1 night

WIFI terrible, could not join planned teams meeting. Although the room was spacious the work station area was small to the point you could not sit on a chair except for one small area

10

James

Oct 5, 2025

·

Stayed 1 night

Room was comfortable and good value for money but the bathroom was very small and narrow

6

Kathleen

Mar 25, 2025

·

Stayed 5 nights

Beware customer experience will vary widely depending on whether they were lodging in the old part of the hotel or the new part. We were in the old part in an upgraded Executive King room - our friends were in a standard king and had a much better experience. Our bath was more than adequate, although counter space is VERY limited. Our lounge area had a small sofa - no side tables at all! No place for coffee cup at all. Our bedroom area had a small bistro table at the foot of the bed - no chairs! Closet had 3 hangers for a couple staying 5 nights! I have definitely stayed in far worse! However paying for the upgraded room was a big mistake. When you book or check in insist on the newer structure at the rear of the hotel!

8

Hayli

Oct 19, 2025

·

Stayed 2 nights

Clean room and friendly staff, though a couple of issues. Purchased celebration package and they forgot to place in the room on arrival. Heating in room did not work and was freezing, plus event in function room and was so noisy in room until early morning. Great location and parking otherwise. Extremely comfortable beds and great bathroom

6

Lars

Oct 19, 2025

·

Stayed 2 nights

Overall spacious rooms, but except for three hangers, there is no place to store your clothes, AC hardly worked, fridge not in function.

6

Lisa

Aug 25, 2025

·

Stayed 3 nights

Stayed here at Christmas and had an amazing experience with a fabulous room. However, this time the room was very different and not of the same standard. The TV didn’t work, the sink was blocked, there was a huge piece of silver tape holding the mirror together and the room basically needed an upgrade (room 519). Didn’t report as when I booked it said this was the last room available so knew there wasn’t an alternative. Disappointed after previous experience, especially as the price was no cheaper. On the positive the room was quiet, the bed was comfortable, the parking was reasonable (£22) and safe and the food was excellent. Also only a short walk to the underground station and a 20 min walk to Kew Gardens. Will probably try this hotel again but would really really hope for a better experience next time.

8

Alistair

Jun 2, 2025

·

Stayed 1 night

Had a decent nights sleep here, good sized rooms and bathrooms. Didn’t use any communal areas but looked ok. Some parts of the room looking a little tired, triangular toilet not exactly the height of comfort!

8

Heather

Jun 3, 2025

·

Stayed 2 nights

Lovely staff. Excellent breakfast. Would love to give it 5 stars but our AC wasn’t working in our room and it was very stuffy and Mgmt made no attempt to have fixed.

8

sadie

Apr 29, 2025

·

Stayed 1 night

Staff were friendly. Bathroom was amazing. TV controls was so complicated. Not user friendly. Excellant safe parking

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Service

Staff are widely described as friendly and helpful, and self check-in can be smooth. Still, there are recurring reports of delayed or mishandled check-in, missed requests like wake-up calls, and occasional unhelpful interactions.

Related guest reviews

2

CARLOS

Oct 31, 2023

·

Stayed 5 nights

Second and last time I will ever stay in the Chiswick Clayton. Once again, I was given a 'prison cell ' room with no natural light. No rooms have heating including the bathrooms so I pity anyone who stays here during winter. It claims to be a four star hotel and I paid for a 'Deluxe' room (yes, by third world standards). Dirty, noisy (had to complain), poor housekeeping. But the worst part of my experience was check in when I was verbally abused by two female check in staff who called their 'manager' (female) to join in with them in berating me and causing me extreme stress (I am elderly and vulnerable). At one point, I feared for my safety and thought I would be assaulted but managed to diffuse the situation. Just imagine treating a paying guest in this dreadful, unprofessional manner and sneering at your customer while doing so. I had simply requested a room with a walk in shower and had been promised one but then was given a disabled room which was unusable. Also, the staff knew that the District Line was not working for four days so the hotel was completely unreachable by public transport but had not mentioned this on their website so as to deceive potential customers. It is obvious that no staff have received any training and the management is employing people unsuitable to be in customer services. It is a disgrace.

10

Abdallah

Aug 23, 2025

·

Stayed 3 nights

Great service

4

Claire

Dec 29, 2023

·

Stayed 2 nights

Stayed before and never had an issue, but awful experience completely down to poor customer service. Arrived just before 3pm and the room wasn’t ready. We completely understood, left our bags and said that we would return later (after being told the room would be ready by 3pm). Returned just before 6pm, the lady on reception was clearly padding so I asked whether the room was ready and was assured that it was. After 5 more minutes of padding we were offered complimentary drinks at the bar whilst the “room was prepared.” I declined on the basis that we had been told the room was ready and had a child with us and no desire to sit in the bar, plus it was 3 hours after check-in time and we had already been lied to so we’re pretty annoyed by that point. I was then told that the problem was that I’d booked an executive family room and the group before us had booked a late check-out. Absolutely not I’m afraid. Not one part of the issue was down to what room I had booked - I had booked, and paid for, a room which was advertised as available. Something which I highlighted to the receptionist. I was then offered a room with a double and single bed and was told that it was the same type of room. Again, absolutely not! It is at least 2 levels below in terms of size and price, something the receptionist denied (but the website doesn’t). After standing our ground the room we had booked miraculously became available. At no point did we get an apology.

10

Chantelle

Aug 5, 2025

·

Stayed 1 night

Had no light bulbs and no shower gel, made reception aware. Only offered us a late check out which we couldn’t use as we needed to leave before original check out time. Didn’t really help or accommodate for the lack of lighting & soap. I’d stay here again though.

8

Ian

Sep 5, 2024

·

Stayed 3 nights

This is the third or fourth time I have stayed at this hotel as very convenient for getting in to and parking from the M4, and great for the tube as station just across the road. The majority of the staff are excellent, although a couple of the younger girls on reception were not great. Overall a great hotel for business trips in and out of London

10

Susan

Aug 3, 2025

·

Stayed 1 night

Great stay here for Wimbledon staff very helpful and friendly

6

Gary

Feb 2, 2025

·

Stayed 1 night

Asked two different bartenders twice for a cocktail and was refused because they were too busy. We were the only ones at the bar. Later I approached the bar manager as we were leaving to go out and questioned the reason why we were refused, he was shocked and immediately went over to the bartenders and spoke to them.

2

annika

Mar 21, 2024

·

Stayed 3 nights

I asked for a wakeup call the morning of the 21 of march at 4.30 am. They forgot to wake me up and I almost missed my flight:( I also needed them to print my boarding passes and had to remind them several times to do it and deliver them to me

6

Mohammad

Jan 4, 2025

·

Stayed 1 night

Our room was not ready at check in time at 3pm. We were told that we can leave our luggage and come back later as they werent sure what time the room would be ready. Received our key near 10pm

10

Teresita Noelia

Aug 10, 2025

·

Stayed 4 nights

Their check in process is so easy! You can do it yourself through self-service machines they have in the lobby. If you get stuck, the personnel is prompt and kind to offer assistance. The location is amazing with public transportation right in front of the hotel. The food was pretty good and not outrageously pricy for a hotel. If I get another chance to go to London, I'm definitely staying there again.

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Location

Convenient base in Chiswick near Gunnersbury station and bus links, with easy access to central London, Kew Gardens and Heathrow. Many like the quieter neighbourhood compared with the city centre.

Related guest reviews

10

Philippe

May 19, 2024

·

Stayed 1 night

Good location in a nice neighbourhood.

10

Richard

Oct 24, 2024

·

Stayed 1 night

Great choice for a much cheaper hotel stay option outside the centre of London. Close to Gunnersbury Tube for the District Line as well as Chiswick shops and good choice of restaurants. Also has parking onsite which was a plus and outside charging zone- would definitely return

8

Terence

Nov 5, 2024

·

Stayed 4 nights

Great location only 400 meters from Gunnersbury station. Good cafe and dinning options close by in Chiswick. Happy to recommend

10

Daniel

Apr 13, 2025

·

Stayed 1 night

Excellent stay and secure underground parking for £22. Just a few minutes walk to Gunnersby tube station. Very Clean hotel and the rooms are the most comfortable I’ve stayed in around London. All round 5 stars from me and will be returning frequently

10

Teresa

May 25, 2025

·

Stayed 2 nights

Great location, near the Thames and train station/ tube. Perfect for a weekend stay in London.

8

Paul

Aug 11, 2025

·

Stayed 3 nights

All good with easy access into the centre of London by train

10

Catherine

Oct 23, 2025

·

Stayed 1 night

Great location for Heathrow early morning flight

8

Richard

Nov 19, 2025

·

Stayed 1 night

Stay here regularly and it’s a good option if you don’t need to be in the centre. Also has parking underneath hotel at a reasonable rate

10

Gareth D

Feb 26, 2025

·

Stayed 2 nights

Nice hotel just off the M4. Very convenient to get to Central London Tube stations are a short walk away.

10

Lisa

Dec 31, 2024

·

Stayed 4 nights

Perfectly situated for west side of London - and price comparable with the area. Ample parking and only £22 a night to leave the car very safely in secure car park. Large spacious hotel and our suite was huge with a rain shower, comfortable bed and a full size bath. Helpful, lovely staff. Didn’t have the breakfast but bar type evening meal was acceptable, maybe a little limited in choice but tasty. Underground station right opposite meant quick and easy access into London each day to see all the sights. Also near to Turnham Green for plenty of independent shops, cafes and restaurants. Also near Chiswick house and gardens. Will definitely be making this our new base for any future London visits.

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Dining

Breakfast is frequently praised for quality and choice, and many enjoyed bar and restaurant meals. Reports also mention inconsistency, with some items cold or slow to be replenished and coffee quality varying.

Related guest reviews

10

Michael

Nov 21, 2024

·

Stayed 5 nights

I had a large well-furnished bedroom, with king-size bed, work desk and a couple of chairs. Large well-outfitted bathroom with separate shower and tub. Hotel overall was very well maintained. I had one minor issue with arunning toilet, but this was immediately fixed after bringing the issue to the attention of the Reception Desk. Very good, reasonably priced full-Englsh breakfast buffet. Freshly prepared eggs, omelets and oatmeal/porridge available at no added charge. Less than 5 minute walk to Gunnersbuty underground station on the District Line. About 50 minutes to Heathrow airport with connection to Picadilly line at Hammersmith station.

10

Jill

Jul 29, 2024

·

Stayed 3 nights

Hotel was very nice the reception areas smelt amazing. The staff were very professional, polite and friendly. The Gunnersbury station for underground and overground was conveniently located about a 7 minute walk away. There is also a bus stop directly outside the hotel. We were going to Kew Gardens which was only one stop way on the train from Gunnersbury. It took an hour from hotel to Kings Cross om the tube or vice versa. About 50 mins to Central London. The room was nice the bed was very comfortable and the bathroom very good too with both a bath and walk in shower. The AC was very effective. Iron and ironing board were in the room also hairdryer, kettle, tea, coffee bottled water and biscuits. The only thing I could have done with was a mini fridge. On checking the room descriptions this wasn't provided in a deluxe room but was in other rooms. Breakfast was very good some items could have been a bit hotter but an excellent selection available. Overall I would definitely stay again if I wanted to be in this location.

10

David

Sep 10, 2024

·

Stayed 5 nights

Great location being close to bus routes and the underground - District line. Excellent breakfast with every choice you could wish for. Room was large with large bathroom as well - excellent for the two of us. Staff are friendly and welcoming. And helpful - put our cheese and salami in the hotel fridge as there is no fridge in the room. Would thoroughly recommend.

8

Martin.

Feb 7, 2025

·

Stayed 2 nights

Stay was very good. Hotel was warm and welcoming on a coldish day. Staff were friendly the room was clean and well furnished. The breakfast was top notch and I will be returning because on top of everything that was good, the price was very reasonable.

10

Sean

Sep 9, 2024

·

Stayed 8 nights

The breakfast is worth crossing the Atlantic for. The rooms are clean and it’s close to an Underground station. Second time I’ve stayed here and I am glad of it.

8

Katie

Aug 16, 2024

·

Stayed 1 night

Location was ideal for an event we were attending at Gunnersbury park. Hotel lovely and room really nice! Breakfast was disappointing for the price as lots or items running out and took a long time to replenish and we were on a tight timescale Overall good hotel and we would stay again

8

Rosin

Aug 18, 2025

·

Stayed 1 night

Spacious room. Breakfast very good.

10

Maria Gabriella

Oct 21, 2025

·

Stayed 3 nights

Great breakfast

10

Joe

May 18, 2025

·

Stayed 2 nights

Friendly staff, lobby and rooms are modern and beautiful. Food was great at the restaurant and the breakfast area was comfortable and food variety was excellent.

4

Ian

Apr 16, 2025

·

Stayed 1 night

online check inn didnt work sofa bed wasnt made up both room tvs didnt work breakfast was freezing even the fresh made was cold. the hotel could be great but lacks the basics. cold sausages and freezing eggs is behond any hotel a working tv and having beds made up when its clear they will be needed

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $113	2 $243	3 $290	4 $294	5 $149	6 $160	7 $256
8 $128	9 $166	10 $261	11 $239	12 $135	13 $159	14 $207
15 $119	16 $180	17 $276	18 $276	19 $175	20 $213	21 $411
22 $134	23 $167	24 $265	25 $265	26 $202	27 $378	28 $383
29 $174	30 $198

Clayton Hotel Chiswick

Prices for Clayton Hotel Chiswick

Monthly average prices

About this property

Location

Room options

Executive Double Single Room

Deluxe Double Room

Executive Double Room

Executive King Room

Deluxe Double Single Room

Executive Family Room

Guest reviews of Clayton Hotel Chiswick

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Clayton Hotel Chiswick

Considering this hotel for your London trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $188
25 $137	26 $165	27 $203	28 $184	29 $117	30 $141	31 $155