Flamingo Cancun All Inclusive

We love this place.. very zen and the food is amazing! It was our second time and will be back in December.. 🔆😃

The WiFi is terrible and we don’t even have wifi for the past 7 days. The shower is terrible as well, it happens couple times during the shower and water was terminated or change to cold water. I have asked for room services and get wait for about 1 hour. All snacks/bars closed before 6pm. There are only 2 restaurants actually, one is buffet and one formal restaurant. My experience at Flamingo hotel was horrible and it ruined my vacation.

Food was not good

Death by a thousand cuts... The hotel is genuinely nice: clean and well-maintained. The staff were always friendly, but the service was very slow. Room service is a joke. When you can get through, expect it to take 45+ mins and arrive cold. "You are not our only order" I was told when I phoned to follow up. The pizzeria is great, though. When we arrived, our family room was not ready, and we were "upgraded" to a room with a sea view, but that meant my kids had to share a bed. The phone in that room did not work, and it took three days of repeated trips to reception to get a resolution: move to ANOTHER room. The rooms were cleaned every day as you'd expect, but sometimes only in the early evening! The coffee/fridge was not always restocked. The coffee pot was not always cleaned. One morning I found the dried up coffee from the previous morning. Yuck! On our first day, we had lunch at the Albatros restaurant, which was sub-par. drinks took ages and my wife's "paella" was just a pile of rice with one mussel and one sad shrimp. WIFI is fine close to the lobby, but spotty everywhere else. In the room, I found it was fine ONLY if I sat on the edge of the bed nearest the door. Everywhere else: nada. You'll be hounded daily by a guy offering free massages in exchange for a sales presentation. On the last day, the barmen at the pool bar were more interested in chatting up some Spanish-speaking ladies than serving me. So it's a nice hotel, but it could be so much better.

Tours were amazing and staff were very nice. WiFi did not work in the room but the good thing is, it made me go out all the time