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Amenities
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Business amenities
Featured amenities include a 24-hour front desk and luggage storage.
Rooms
Make yourself at home in one of the 42 air-conditioned rooms featuring kitchenettes with stovetops and microwaves. 42-inch Smart televisions can provide entertainment. Conveniences include laptop-compatible safes and desks, and housekeeping is provided on request.
Location
Located in Playa del Carmen (Zazil-ha), Coco Live Suites is within a 15-minute walk of Mamitas Beach and Quinta Avenida. This hotel is 0.7 mi (1.2 km) from Playa del Carmen Main Beach and 2 mi (3.2 km) from Playa del Carmen Maritime Terminal.
What's nearby
Super Chedraui Selecto Avenida 10(0.4 Miles)
Mamitas Beach(0.5 Miles)
Mario Villanueva Madrid(0.5 Miles)
Quinta Avenida(0.6 Miles)
Playa del Carmen Main Beach(0.6 Miles)
Guadalupe Church(0.7 Miles)
Coco Beach(0.7 Miles)
Playa Avenida Colosio(0.7 Miles)
Quinta Alegría Shopping Mall(0.8 Miles)
Calle 12(0.8 Miles)
Nuestra Senora del Carmen Catholic Church(0.9 Miles)
Riviera Gran Casino(1 Miles)
Central Square(1 Miles)
Calle Corazón(1 Miles)
3D Museum of Wonders(1.1 Miles)
Cozumel Intl. Airport (CZM)(21.8 Miles)
Cancun Intl. Airport (CUN)(33.9 Miles)
Tulum Intl. Airport (TQO)(66 Miles)
Swimming pool
Non-smoking rooms
Tour desk
Safe-deposit box
Bicycle rental
Garden
Super Chedraui Selecto Avenida 10 (0.4 Miles)
Mamitas Beach (0.5 Miles)
Mario Villanueva Madrid (0.5 Miles)
Quinta Avenida (0.6 Miles)
Playa del Carmen Main Beach (0.6 Miles)
Guadalupe Church (0.7 Miles)
6
Sleeps 3
301 ft²
8
Sleeps 2
5
Sleeps 4
7
Sleeps 2
9
Sleeps 2
Based on 68 verified reviews
AI-generated summary based on recent guest reviews
At Coco Live Suites, travellers highlight good value and a walkable location near Fifth Avenue and the beach, but several report difficult wayfinding due to wrong addresses or missing signage, mixed cleanliness, and inconsistent service and policies at check-in.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At Coco Live Suites, travellers highlight good value and a walkable location near Fifth Avenue and the beach, but several report difficult wayfinding due to wrong addresses or missing signage, mixed cleanliness, and inconsistent service and policies at check-in.
Amenities include in-room kitchenettes and rooftop and ground-floor pools, though there is no elevator. Guests mention basic but functional rooms, with recurring issues such as very hot or unreliable water and problematic showerheads, plus occasional noise. Expect a budget, self-catering stay that favors price and location over polished service.
Facilities
Cleanliness
Rooms
Service
Location
Dining
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Features a rooftop pool and an additional pool, plus in-room kitchenettes; there is no elevator. A few reviews note some pool or common areas were not well maintained.
Related guest reviews
Erika
30 Apr 2024
·
Stayed 1 night
Médina
11 Feb 2025
·
Stayed 5 nights
Alvaro
18 Aug 2024
·
Stayed 1 night
Mauricio
30 Apr 2024
·
Stayed 1 night
Edgar Omar
27 May 2024
·
Stayed 1 night
Sonjila
1 Jul 2024
·
Stayed 2 nights
Irma Mendez
7 Nov 2024
·
Stayed 6 nights
Paolo
25 Feb 2025
·
Stayed 1 night
IZAT CONTRERAS
24 Sept 2025
·
Stayed 1 night
Darren
15 Feb 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Many guests describe the property and rooms as clean. However, recurring complaints report stained linens, dirty dishes, debris left on terraces, or unkempt pool areas.
Related guest reviews
Jonas
22 Feb 2026
·
Stayed 2 nights
Tomas Eduardo
20 Sept 2025
·
Stayed 1 night
Alvaro
18 Aug 2024
·
Stayed 1 night
Jesús fox
8 Jun 2025
·
Stayed 1 night
Sonjila
1 Jul 2024
·
Stayed 2 nights
Fernando
14 Jul 2025
·
Stayed 3 nights
Irma Mendez
7 Nov 2024
·
Stayed 6 nights
Paolo
25 Feb 2025
·
Stayed 1 night
Darren
28 Jan 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are basic but functional, often with kitchenettes; size varies. Several reviews cite very hot or unreliable water and poor showerheads, plus occasional noise.
Related guest reviews
Olivia
4 Apr 2025
·
Stayed 3 nights
Eduardo
15 Apr 2025
·
Stayed 8 nights
Erika
30 Apr 2024
·
Stayed 1 night
Francisco
18 Apr 2025
·
Stayed 1 night
Médina
11 Feb 2025
·
Stayed 5 nights
Alvaro
18 Aug 2024
·
Stayed 1 night
Edgar Omar
27 May 2024
·
Stayed 1 night
Sonjila
1 Jul 2024
·
Stayed 2 nights
IZAT CONTRERAS
24 Sept 2025
·
Stayed 1 night
Darren
28 Jan 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly. At the same time, guests report unclear communication and slow, haphazard check-in, extra or mismatched fees and policies, and difficulty reaching the property before arrival.
Related guest reviews
Eduardo
15 Apr 2025
·
Stayed 8 nights
Richard
2 Apr 2025
·
Stayed 1 night
MARITZA
20 Feb 2025
·
Stayed 1 night
Alvaro
18 Aug 2024
·
Stayed 1 night
Jesús fox
8 Jun 2025
·
Stayed 1 night
Mauricio
30 Apr 2024
·
Stayed 1 night
Tomas Eduardo
10 Sept 2025
·
Stayed 1 night
Irma Mendez
7 Nov 2024
·
Stayed 6 nights
Paolo
25 Feb 2025
·
Stayed 1 night
felipe
23 Jun 2024
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Walkable to Fifth Avenue and the beach, typically around 10–15 minutes on foot. Multiple reviews say the property is hard to find due to an incorrect address and minimal signage.
Related guest reviews
Richard
2 Apr 2025
·
Stayed 1 night
Tomas Eduardo
20 Sept 2025
·
Stayed 1 night
Juan Jose
11 Aug 2024
·
Stayed 5 nights
Shaza
19 Mar 2025
·
Stayed 1 night
Médina
11 Feb 2025
·
Stayed 5 nights
Edgar Javier
8 May 2025
·
Stayed 1 night
Sonjila
1 Jul 2024
·
Stayed 2 nights
Irma Mendez
7 Nov 2024
·
Stayed 6 nights
felipe
23 Jun 2024
·
Stayed 1 night
Edgar Javier
26 Jan 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Not enough information in reviews.
Related guest reviews
Médina
11 Feb 2025
·
Stayed 5 nights
Paolo
25 Feb 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Alejandra
28 Apr 2026
·
Stayed 5 nights
Jonas
22 Feb 2026
·
Stayed 2 nights
Taryn
16 Feb 2026
·
Stayed 6 nights
Evgenii
13 Dec 2025
·
Stayed 1 night
Cuahutemoc Cortes
7 Jul 2025
·
Stayed 1 night
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 00:00
Before 11:00
You'll be required to pay the fully refundable deposit for this property.
Additional policies and info about this property.
Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.
The hotel is located in Playa del Carmen (Zazil-ha), within a 15-minute walk of Mamitas Beach and Quinta Avenida. It is 0.7 miles from Playa del Carmen Main Beach and 2 miles from Playa del Carmen Maritime Terminal.
Yes, the hotel features a seasonal outdoor pool, which is accessible from 9:00 AM to 10:00 PM.
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
Have a question?
Instant AI responses are based on hotel information
Su | Mo | Tu | We | Th | Fr | Sa |
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Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Property registration number 009-025-000139/2026
Popular amenities
Swimming pool
Non-smoking rooms
Tour desk
Safe-deposit box
Bicycle rental
Garden
Services
Tour desk
Safe-deposit box
Bicycle rental
Luggage storage
Express check-in/check-out
24-Hour Front Desk
Concierge Services
General
Non-smoking rooms
Beach Sun Loungers
Activities
Swimming pool
Garden
Scuba diving
Pool outdoor
Outdoor Furniture
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terrace
Internet
Free wi-fi