Ten Manchester Street Hotel
$270
/ night
Avg. for September
Select dates to see prices and availability
$270
/ night
Avg. for September
Monthly average prices
Nightly prices at Ten Manchester Street Hotel average $194 in February, the cheapest month, and $322 in July, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $200 |
| February | $194 |
| March | $236 |
| April | $231 |
| May | $240 |
| June | $280 |
| July | $322 |
| August | $223 |
| September | $270 |
| October | $265 |
| November | $262 |
| December | $274 |
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Sep · $270
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Most expensive: July (~$322)
Cheapest: February (~$194)
About this property
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Amenities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Business amenities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Dining
For lunch or dinner, stop by Dieci Restaurant, a restaurant that specializes in Italian cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 44 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and designer toiletries. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.
Location
A stay at Ten Manchester Street places you in the heart of London, within a 10-minute walk of Oxford Street and Bond Street. This boutique hotel is 0.6 mi (1 km) from Marble Arch and 0.5 mi (0.8 km) from Regent's Park.
What's nearby
Baker Street(0.1 miles)
Marylebone High Street(0.2 miles)
Selfridges(0.3 miles)
Madame Tussauds Wax Museum(0.4 miles)
Oxford Street(0.4 miles)
Bond Street(0.5 miles)
Regent's Park(0.5 miles)
Portland Place(0.5 miles)
Regent Street(0.6 miles)
Marble Arch(0.6 miles)
Park Lane(0.6 miles)
Oxford Circus(0.7 miles)
Hyde Park(0.8 miles)
Berkeley Square(0.8 miles)
London Palladium Theatre(0.8 miles)
London City Airport (LCY)(12.1 miles)
Heathrow Airport (LHR)(17.5 miles)
Gatwick Airport (LGW)(59.6 miles)
Luton Airport (LTN)(32.6 miles)
Airport shuttle
Restaurant
Babysitting / Child Services
Room Service
Tour Desk
Dry Cleaning
Location
8-12 Manchester Street, Marylebone, London, England, United Kingdom
Baker Street (0.1 miles)
Marylebone High Street (0.2 miles)
Selfridges (0.3 miles)
Madame Tussauds Wax Museum (0.4 miles)
Oxford Street (0.4 miles)
Bond Street (0.5 miles)
Guest reviews
8.4
Very good
Based on 933 verified reviews
Who stays here?
Business
21%
Couple
51%
Family
12%
Group
9%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
At Ten Manchester Street Hotel, reviewers consistently highlight the excellent Marylebone location and welcoming staff, while noting compact rooms and frequent surprise service or gratuity charges at checkout; cleanliness is praised overall, though some wear, odors, and maintenance issues appear.
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What guests think
At Ten Manchester Street Hotel, reviewers consistently highlight the excellent Marylebone location and welcoming staff, while noting compact rooms and frequent surprise service or gratuity charges at checkout; cleanliness is praised overall, though some wear, odors, and maintenance issues appear.
Breakfast is often rated highly, though some found bar and restaurant prices steep and noted limited vegetarian or dairy free options. A few guests reported noise or temperature quirks in certain rooms, and entry requires a short flight of stairs. Overall, expect a boutique stay with comfort and character, but scrutinize final bills.
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AI-generated summary based on recent guest reviews
Facilities
Guests mention an on site cigar lounge and bar; some note smoke drifting into the lobby when it is in use. Entry involves a short flight of stairs, there is a small lift, and some rooms have a courtyard area.
Related guest reviews
6
Anne
Dec 6, 2024
·
Stayed 1 night
Lovely entrance hall spoilt by spell of cigar / cigarette smoke. Room needed some refurbishment.
Lovely entrance hall spoilt by spell of cigar / cigarette smoke. Room needed some refurbishment.
10
ioannis
Feb 8, 2024
·
Stayed 1 night
Clean, nice bar, GREAT staff, rooms ok
Clean, nice bar, GREAT staff, rooms ok
8
Lisa
Jul 15, 2024
·
Stayed 1 night
We wanted somewhere within walking distance of Hyde Park for British Summer Time. Ten Manchester Street met the brief and was reasonably priced for central London. It was an easy flat walk from Baker Street tube station and the hotel is in a pleasant area, near Marylebone High Street. Lots of places to eat and drink, plus some independent shops. Staff were all pleasant and helpful. Our room was on the fourth floor (although only two flights of stairs up) - there is a small lift. Number 403 has a big bed, good ensuite shower and everything we needed for an overnight stay. We slept well, with no noise from inside or outside. Our rate included a good choice for breakfast, although don’t expect an unlimited buffet. This is all cooked fresh to order. The only negative was the extra charge added to the bill when we left and the cost of the coffee we had in the bar. It is London though!
We wanted somewhere within walking distance of Hyde Park for British Summer Time. Ten Manchester Street met the brief and was reasonably priced for central London. It was an easy flat walk from Baker Street tube station and the hotel is in a pleasant area, near Marylebone High Street. Lots of places to eat and drink, plus some independent shops. Staff were all pleasant and helpful. Our room was on the fourth floor (although only two flights of stairs up) - there is a small lift. Number 403 has a big bed, good ensuite shower and everything we needed for an overnight stay. We slept well, with no noise from inside or outside. Our rate included a good choice for breakfast, although don’t expect an unlimited buffet. This is all cooked fresh to order. The only negative was the extra charge added to the bill when we left and the cost of the coffee we had in the bar. It is London though!
10
Ruth
Jun 3, 2025
·
Stayed 5 nights
Beautiful hotel well Located and quiet. Great breakfast and good restaurants nearby. Note a flight of stairs to enter hotel.
Beautiful hotel well Located and quiet. Great breakfast and good restaurants nearby. Note a flight of stairs to enter hotel.
6
Ian
Sep 28, 2024
·
Stayed 2 nights
The property seems tired in parts and my room had a funny smell. The staff were attentive and helpful but the bar and restaurant prices were expensive so I ate all meals locally. Even the tea and coffee was excessive. My room didn’t feel the level of superior luxury I am used to in this price range
The property seems tired in parts and my room had a funny smell. The staff were attentive and helpful but the bar and restaurant prices were expensive so I ate all meals locally. Even the tea and coffee was excessive. My room didn’t feel the level of superior luxury I am used to in this price range
10
Pamela
May 30, 2024
·
Stayed 1 night
This is a really nice hotel with a friendly boutique feel to it. The staff were very friendly, efficient and helpful. We had a courtyard room which was nice. It was a little bit on the small side but this was made up for my having an outdoor courtyard area to sit in. The bed was comfortable and the bathroom was clean and functional with a shower rather than a bath. It was my birthday when we were there and they had decorated the room and left a cake, along with a lovely, hand written, birthday card in the room for when we arrived. This was a really nice touch and was much appreciated. By only gripe was that they charge a £13.80 service charge at checkout. While this is not a lot of money, I really object to being asked to pay unexpected costs. When I book a hotel I expect to pay the advertised price.
This is a really nice hotel with a friendly boutique feel to it. The staff were very friendly, efficient and helpful. We had a courtyard room which was nice. It was a little bit on the small side but this was made up for my having an outdoor courtyard area to sit in. The bed was comfortable and the bathroom was clean and functional with a shower rather than a bath. It was my birthday when we were there and they had decorated the room and left a cake, along with a lovely, hand written, birthday card in the room for when we arrived. This was a really nice touch and was much appreciated. By only gripe was that they charge a £13.80 service charge at checkout. While this is not a lot of money, I really object to being asked to pay unexpected costs. When I book a hotel I expect to pay the advertised price.
10
william
Oct 17, 2025
·
Stayed 7 nights
We were in a Jr. Suite. The AC worked great, it is in a quiet street but in the heart of Marylebone so the location couldn't be better. Between Marylebone High St, Marylebone Lane and Chiltern St there is every kind of shop or restaurant anyone could ever want. The room was large and the bed was good. It is certainly NOT the cheapest option and at the price you do have other good options. One point worth making for those with mobility issues. To get into the hotel you have to climb 5 or 6 pretty steep steps. Not an issue if you are healthy, but you are not or if you use a walker you are going to have an issue. I have included a photo.
We were in a Jr. Suite. The AC worked great, it is in a quiet street but in the heart of Marylebone so the location couldn't be better. Between Marylebone High St, Marylebone Lane and Chiltern St there is every kind of shop or restaurant anyone could ever want. The room was large and the bed was good. It is certainly NOT the cheapest option and at the price you do have other good options. One point worth making for those with mobility issues. To get into the hotel you have to climb 5 or 6 pretty steep steps. Not an issue if you are healthy, but you are not or if you use a walker you are going to have an issue. I have included a photo.
10
andrea
Feb 21, 2024
·
Stayed 1 night
Great stay as usual! Clean room, love the 10 restaurant and the cigar lounge
Great stay as usual! Clean room, love the 10 restaurant and the cigar lounge
10
Tamar
Dec 7, 2022
·
Stayed 5 nights
The hotel is in a great location, rooms are small but everything is very clean and friendly staff. There is a cigar room that when used, the whole lobby smells, which I didn't like. And also what bothered me, is that I was told I should pay 3% for house keeping and services, they didn't mention it was optional.
The hotel is in a great location, rooms are small but everything is very clean and friendly staff. There is a cigar room that when used, the whole lobby smells, which I didn't like. And also what bothered me, is that I was told I should pay 3% for house keeping and services, they didn't mention it was optional.
10
Karen
Sep 3, 2024
·
Stayed 1 night
It looked like we were in a disabled room. Bathroom had seat and rail.
It looked like we were in a disabled room. Bathroom had seat and rail.
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AI-generated summary based on recent guest reviews
Cleanliness
Many describe the hotel and rooms as very clean and well kept. Some report stains, lingering odors, or areas that feel a bit tired.
Related guest reviews
10
Stephen
Sep 27, 2024
·
Stayed 6 nights
The property is well kept and very clean. The staff are extremely polite and eager to please. The property is about 15 minutes walk to the Baker Street underground. There are numerous restaurants and pubs along the route to the underground. The full English breakfast is substantial and well-prepared. My only complaint about the property is that the mattress was too soft (for me). More than that, the mattress seems to have been of poor quality, so that for someone my size (100 kg), the springs could be felt. The hotel tried to resolve this problem by supplying extra padding on top, but it gave minimal relief.
The property is well kept and very clean. The staff are extremely polite and eager to please. The property is about 15 minutes walk to the Baker Street underground. There are numerous restaurants and pubs along the route to the underground. The full English breakfast is substantial and well-prepared. My only complaint about the property is that the mattress was too soft (for me). More than that, the mattress seems to have been of poor quality, so that for someone my size (100 kg), the springs could be felt. The hotel tried to resolve this problem by supplying extra padding on top, but it gave minimal relief.
10
Jalal
Jun 7, 2024
·
Stayed 2 nights
Wonderful area of London .Property neat and clean staff friendly and courteous.
Wonderful area of London .Property neat and clean staff friendly and courteous.
10
Brian
Jul 3, 2025
·
Stayed 1 night
rooms were super small but all was very clean and nice.
rooms were super small but all was very clean and nice.
10
faye
May 24, 2024
·
Stayed 2 nights
Lovely clean hotel, room was bijou but adequate for our two night trip. Freshened up went we went out for the day. Super convenient for central London. Breakfast was lovely with plenty of choice.
Lovely clean hotel, room was bijou but adequate for our two night trip. Freshened up went we went out for the day. Super convenient for central London. Breakfast was lovely with plenty of choice.
8
Maud Elizabeth Larsen
Feb 12, 2025
·
Stayed 2 nights
Perfect location, good service. Didnt like the spots/dirt on the rug, duvet and headboard.
Perfect location, good service. Didnt like the spots/dirt on the rug, duvet and headboard.
8
allison
Oct 6, 2025
·
Stayed 1 night
A lovely stay, gad to wait a little while for room and didn’t get everything we ordered at breakfast. However lovely clean and comfortable hotel.
A lovely stay, gad to wait a little while for room and didn’t get everything we ordered at breakfast. However lovely clean and comfortable hotel.
6
Ian
Sep 28, 2024
·
Stayed 2 nights
The property seems tired in parts and my room had a funny smell. The staff were attentive and helpful but the bar and restaurant prices were expensive so I ate all meals locally. Even the tea and coffee was excessive. My room didn’t feel the level of superior luxury I am used to in this price range
The property seems tired in parts and my room had a funny smell. The staff were attentive and helpful but the bar and restaurant prices were expensive so I ate all meals locally. Even the tea and coffee was excessive. My room didn’t feel the level of superior luxury I am used to in this price range
10
Alan
Nov 22, 2024
·
Stayed 10 nights
We enjoyed the property. We stayed on the third floor. The room was clean, spacious (especially by European standards) and the staff was always polite, professional and helpful.
We enjoyed the property. We stayed on the third floor. The room was clean, spacious (especially by European standards) and the staff was always polite, professional and helpful.
10
Riva
Jul 13, 2024
·
Stayed 1 night
Very clean and smart hotel. Room had everything we needed and was a good size. Nice bathroom with luxury toiletries. Bed and pillows a tad soft for my taste. Service was impeccable. Breakfast was tasty.
Very clean and smart hotel. Room had everything we needed and was a good size. Nice bathroom with luxury toiletries. Bed and pillows a tad soft for my taste. Service was impeccable. Breakfast was tasty.
6
sarah
Jul 12, 2024
·
Stayed 2 nights
I last stayed here 10 years ago, and had great memories of the space and staff. It's still a great location, and the staff were fine but the hotel is feeling a little rundown now (same carpets and now with some stains; drains and bathroom are old, shower door wasn't working as intended). It was a comfy bed still :)
I last stayed here 10 years ago, and had great memories of the space and staff. It's still a great location, and the staff were fine but the hotel is feeling a little rundown now (same carpets and now with some stains; drains and bathroom are old, shower door wasn't working as intended). It was a comfy bed still :)
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AI-generated summary based on recent guest reviews
Rooms
Rooms are often small but comfortable, while suites can be spacious. Select reviews note dated fixtures, temperature or hot water quirks, and occasional noise.
Related guest reviews
6
Kelly
Sep 9, 2025
·
Stayed 2 nights
Good location, rooms a bit small but comfortable and clean. The most disapponting aspect of the stay was the additional 'charges' we were told we had to pay when we arrived, whcih were not optional. I did not expect to be asked to pay a 'hotel service charge' for each night of the stay which was just under £10 a night. This was on top of any service charges at the bar. I asked what this was for and was told it was 'service whilst in the hotel'. I have never heard of this before and I would expect this to be included in the hotel price. We didn't have breakfast or use any additional services so it felt like an unnecessary add on and a bit cheeky. The receptionist then went on to say that this was an 'expensive area' so that is why there was this add on. This surprised me as people with money are already spending a lot - so why be asked to pay this? We bumped into a couple coming out the bar who were upset at their bar bill - x2 rum and cokes and the cost was £57 and said they didn't recommend going there as it felt such a rip off. This has put me off returning to this hotel to be honest - despite it being in a lovely location.
Good location, rooms a bit small but comfortable and clean. The most disapponting aspect of the stay was the additional 'charges' we were told we had to pay when we arrived, whcih were not optional. I did not expect to be asked to pay a 'hotel service charge' for each night of the stay which was just under £10 a night. This was on top of any service charges at the bar. I asked what this was for and was told it was 'service whilst in the hotel'. I have never heard of this before and I would expect this to be included in the hotel price. We didn't have breakfast or use any additional services so it felt like an unnecessary add on and a bit cheeky. The receptionist then went on to say that this was an 'expensive area' so that is why there was this add on. This surprised me as people with money are already spending a lot - so why be asked to pay this? We bumped into a couple coming out the bar who were upset at their bar bill - x2 rum and cokes and the cost was £57 and said they didn't recommend going there as it felt such a rip off. This has put me off returning to this hotel to be honest - despite it being in a lovely location.
10
kathleen
Jun 11, 2025
·
Stayed 4 nights
Great location and comfortable room. Recommend adding more lighting in sitting area, towel bars for hand towels, and Another hook or shelf to hold cosmetics bag.
Great location and comfortable room. Recommend adding more lighting in sitting area, towel bars for hand towels, and Another hook or shelf to hold cosmetics bag.
2
Tim
Jul 16, 2025
·
Stayed 1 night
Great location, our stay was spoiled by the vibrations of a generator next to our room which made it impossible to sleep. Night manager attempted to blame it on the wind .(!) but we did receive a full apology in the morning.
Great location, our stay was spoiled by the vibrations of a generator next to our room which made it impossible to sleep. Night manager attempted to blame it on the wind .(!) but we did receive a full apology in the morning.
10
Brian
Jul 3, 2025
·
Stayed 1 night
rooms were super small but all was very clean and nice.
rooms were super small but all was very clean and nice.
8
Carolyn E
Dec 11, 2024
·
Stayed 3 nights
We loved this hotel and would stay there again. The bed was so comfortable. It was clean and airy, and had plenty of room for our luggage and for us to sit and enjoy a drink. Our only complaint was the hot water level, it was medium-warm at best.
We loved this hotel and would stay there again. The bed was so comfortable. It was clean and airy, and had plenty of room for our luggage and for us to sit and enjoy a drink. Our only complaint was the hot water level, it was medium-warm at best.
10
Eugenio
May 9, 2024
·
Stayed 5 nights
Great hotel! Big rooms
Great hotel! Big rooms
10
william
Oct 17, 2025
·
Stayed 7 nights
We were in a Jr. Suite. The AC worked great, it is in a quiet street but in the heart of Marylebone so the location couldn't be better. Between Marylebone High St, Marylebone Lane and Chiltern St there is every kind of shop or restaurant anyone could ever want. The room was large and the bed was good. It is certainly NOT the cheapest option and at the price you do have other good options. One point worth making for those with mobility issues. To get into the hotel you have to climb 5 or 6 pretty steep steps. Not an issue if you are healthy, but you are not or if you use a walker you are going to have an issue. I have included a photo.
We were in a Jr. Suite. The AC worked great, it is in a quiet street but in the heart of Marylebone so the location couldn't be better. Between Marylebone High St, Marylebone Lane and Chiltern St there is every kind of shop or restaurant anyone could ever want. The room was large and the bed was good. It is certainly NOT the cheapest option and at the price you do have other good options. One point worth making for those with mobility issues. To get into the hotel you have to climb 5 or 6 pretty steep steps. Not an issue if you are healthy, but you are not or if you use a walker you are going to have an issue. I have included a photo.
10
Mark
May 4, 2024
·
Stayed 1 night
Very nice experience. Rooms are not large but serve the purpose…
Very nice experience. Rooms are not large but serve the purpose…
8
George
Nov 28, 2025
·
Stayed 1 night
Generally fine. Slightly irritating additional 4% service charge payable when you leave. Room was red hot as the towel rail was left on max heat.. fighting with the AC.
Generally fine. Slightly irritating additional 4% service charge payable when you leave. Room was red hot as the towel rail was left on max heat.. fighting with the AC.
10
Alan
Nov 22, 2024
·
Stayed 10 nights
We enjoyed the property. We stayed on the third floor. The room was clean, spacious (especially by European standards) and the staff was always polite, professional and helpful.
We enjoyed the property. We stayed on the third floor. The room was clean, spacious (especially by European standards) and the staff was always polite, professional and helpful.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently praised as friendly, professional, and helpful. Many reviews report unexpected service or gratuity fees at checkout and some billing disputes.
Related guest reviews
10
Stephen
Sep 27, 2024
·
Stayed 6 nights
The property is well kept and very clean. The staff are extremely polite and eager to please. The property is about 15 minutes walk to the Baker Street underground. There are numerous restaurants and pubs along the route to the underground. The full English breakfast is substantial and well-prepared. My only complaint about the property is that the mattress was too soft (for me). More than that, the mattress seems to have been of poor quality, so that for someone my size (100 kg), the springs could be felt. The hotel tried to resolve this problem by supplying extra padding on top, but it gave minimal relief.
The property is well kept and very clean. The staff are extremely polite and eager to please. The property is about 15 minutes walk to the Baker Street underground. There are numerous restaurants and pubs along the route to the underground. The full English breakfast is substantial and well-prepared. My only complaint about the property is that the mattress was too soft (for me). More than that, the mattress seems to have been of poor quality, so that for someone my size (100 kg), the springs could be felt. The hotel tried to resolve this problem by supplying extra padding on top, but it gave minimal relief.
10
T
Feb 10, 2023
·
Stayed 1 night
Can highly recommend this hotel. You are welcomed by the friendly staff who are so helpful and so obliging and cannot do enough to make your stay feel like you are at home and part of the family. The warmth radiating from them all definitely cannot go unnoticed. The hotel is very comfortable, spotlessly clean and a fabulous breakfast. We were originally only booked in for one night but decided to extend our stay. Credit to you all! Definitely will be back.
Can highly recommend this hotel. You are welcomed by the friendly staff who are so helpful and so obliging and cannot do enough to make your stay feel like you are at home and part of the family. The warmth radiating from them all definitely cannot go unnoticed. The hotel is very comfortable, spotlessly clean and a fabulous breakfast. We were originally only booked in for one night but decided to extend our stay. Credit to you all! Definitely will be back.
6
Howard
Apr 5, 2024
·
Stayed 1 night
I had a deluxe double room - and would have expected a bath and a shower instead of just a bath. When I checked out, I was asked if I wanted to give £11 “to our wonderful housekeeping staff”. When I questioned this, I was told I had agreed to this when I signed my registration form. In had - but very few people read everything on their registration form I don’t understand why the hotel can’t simply add £11 to the price in the first place. Taking an extra £11 seems a little underhand,
I had a deluxe double room - and would have expected a bath and a shower instead of just a bath. When I checked out, I was asked if I wanted to give £11 “to our wonderful housekeeping staff”. When I questioned this, I was told I had agreed to this when I signed my registration form. In had - but very few people read everything on their registration form I don’t understand why the hotel can’t simply add £11 to the price in the first place. Taking an extra £11 seems a little underhand,
10
Angela
May 20, 2025
·
Stayed 2 nights
We cannot say enough about how wonderful the property and the staff are! Every single thing and person was A+ We definitely rate it 5 stars
We cannot say enough about how wonderful the property and the staff are! Every single thing and person was A+ We definitely rate it 5 stars
10
Gil
Sep 25, 2024
·
Stayed 12 nights
4th stay here. Excellent and professional staff 24 hours a day. Great choice every time.
4th stay here. Excellent and professional staff 24 hours a day. Great choice every time.
10
Daniel
Feb 22, 2025
·
Stayed 1 night
Quick stay for work but great location and great staff
Quick stay for work but great location and great staff
8
Cara
Aug 24, 2024
·
Stayed 5 nights
I thought the the team was pleasant and the hotel itself was clean. The area is quiet, walkable and close to restaurants and transportation. I was put off by the “gratuity/accommodation” fee added on the bill at the end of my stay with no transparency. It wasn’t a small amount either! Firstly, This extra fee shouldn’t exist bc the service of their staff is part of being a hotel. Second, if it’s a gratuity, the guest should have the option to leave an amount at his/her discretion. I’ve asked the hotel to reimburse me. Moving forward, I’d love to see this cost removed.
I thought the the team was pleasant and the hotel itself was clean. The area is quiet, walkable and close to restaurants and transportation. I was put off by the “gratuity/accommodation” fee added on the bill at the end of my stay with no transparency. It wasn’t a small amount either! Firstly, This extra fee shouldn’t exist bc the service of their staff is part of being a hotel. Second, if it’s a gratuity, the guest should have the option to leave an amount at his/her discretion. I’ve asked the hotel to reimburse me. Moving forward, I’d love to see this cost removed.
10
Benton Alexander Angus
Apr 19, 2025
·
Stayed 6 nights
Room was great! Staff was very helpful and professional. Can't wait to stay again!
Room was great! Staff was very helpful and professional. Can't wait to stay again!
4
steve
Nov 14, 2025
·
Stayed 1 night
On departure they added a 4% Accommodation service charge that was not disclosed on the Hotel.com website when I booked and added 15% 'restaurant service charge' on to a bottle of wine we had in the lounge. They also charged for a soft drink they said I had taken from the mini bar in the room. I wasn't even aware there was a mini bar so had not used it. I emailed them afterwards and raised my concerns but they were unsympathetic and stated it was policy to apply such charges. I will not be visiting that hotel again.
On departure they added a 4% Accommodation service charge that was not disclosed on the Hotel.com website when I booked and added 15% 'restaurant service charge' on to a bottle of wine we had in the lounge. They also charged for a soft drink they said I had taken from the mini bar in the room. I wasn't even aware there was a mini bar so had not used it. I emailed them afterwards and raised my concerns but they were unsympathetic and stated it was policy to apply such charges. I will not be visiting that hotel again.
4
Nicola
Aug 23, 2025
·
Stayed 1 night
Reception was poor and unfriendly, bar and restaurant very average and breakfast was awful.
Reception was poor and unfriendly, bar and restaurant very average and breakfast was awful.
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AI-generated summary based on recent guest reviews
Location
Excellent Marylebone location on a quiet street near shops, restaurants, and Tube stations, with many sights walkable.
Related guest reviews
10
Gwenlais
Mar 31, 2024
·
Stayed 2 nights
Fabulous small hotel in a quiet side street close to Marleyborne high street. Wonderful breakfast
Fabulous small hotel in a quiet side street close to Marleyborne high street. Wonderful breakfast
10
Joan
Aug 7, 2023
·
Stayed 10 nights
Wonderful location lots of restaurants shopping and short walk to the Baker Street and Bond St tube station and bus line…wonderful staff very hospitable and attentive.. room was very comfortable (tv reception not good from US) Great towels! A nice homey place to stay Will return next time in London!
Wonderful location lots of restaurants shopping and short walk to the Baker Street and Bond St tube station and bus line…wonderful staff very hospitable and attentive.. room was very comfortable (tv reception not good from US) Great towels! A nice homey place to stay Will return next time in London!
10
Anne
Aug 31, 2024
·
Stayed 6 nights
Loved it! Great value for the amazing location. Some of the best shopping and restaurants just steps away. Would recommend.
Loved it! Great value for the amazing location. Some of the best shopping and restaurants just steps away. Would recommend.
8
Lisa
Jul 15, 2024
·
Stayed 1 night
We wanted somewhere within walking distance of Hyde Park for British Summer Time. Ten Manchester Street met the brief and was reasonably priced for central London. It was an easy flat walk from Baker Street tube station and the hotel is in a pleasant area, near Marylebone High Street. Lots of places to eat and drink, plus some independent shops. Staff were all pleasant and helpful. Our room was on the fourth floor (although only two flights of stairs up) - there is a small lift. Number 403 has a big bed, good ensuite shower and everything we needed for an overnight stay. We slept well, with no noise from inside or outside. Our rate included a good choice for breakfast, although don’t expect an unlimited buffet. This is all cooked fresh to order. The only negative was the extra charge added to the bill when we left and the cost of the coffee we had in the bar. It is London though!
We wanted somewhere within walking distance of Hyde Park for British Summer Time. Ten Manchester Street met the brief and was reasonably priced for central London. It was an easy flat walk from Baker Street tube station and the hotel is in a pleasant area, near Marylebone High Street. Lots of places to eat and drink, plus some independent shops. Staff were all pleasant and helpful. Our room was on the fourth floor (although only two flights of stairs up) - there is a small lift. Number 403 has a big bed, good ensuite shower and everything we needed for an overnight stay. We slept well, with no noise from inside or outside. Our rate included a good choice for breakfast, although don’t expect an unlimited buffet. This is all cooked fresh to order. The only negative was the extra charge added to the bill when we left and the cost of the coffee we had in the bar. It is London though!
10
Paul
Dec 16, 2024
·
Stayed 4 nights
Great location for our City break stay Good Breakfast choices available Friendly attentive Staff.
Great location for our City break stay Good Breakfast choices available Friendly attentive Staff.
10
Martin
Nov 2, 2024
·
Stayed 1 night
It’s my 4th time staying in this hotel. Perfect as always, great and very helpful staff, super clean and beautiful cozy room, amazing location just a few steps of the Marylebone High Street. Many thanks and see you next time
It’s my 4th time staying in this hotel. Perfect as always, great and very helpful staff, super clean and beautiful cozy room, amazing location just a few steps of the Marylebone High Street. Many thanks and see you next time
10
Umesh
Dec 29, 2024
·
Stayed 1 night
Nice place in central London
Nice place in central London
10
william
Oct 17, 2025
·
Stayed 7 nights
We were in a Jr. Suite. The AC worked great, it is in a quiet street but in the heart of Marylebone so the location couldn't be better. Between Marylebone High St, Marylebone Lane and Chiltern St there is every kind of shop or restaurant anyone could ever want. The room was large and the bed was good. It is certainly NOT the cheapest option and at the price you do have other good options. One point worth making for those with mobility issues. To get into the hotel you have to climb 5 or 6 pretty steep steps. Not an issue if you are healthy, but you are not or if you use a walker you are going to have an issue. I have included a photo.
We were in a Jr. Suite. The AC worked great, it is in a quiet street but in the heart of Marylebone so the location couldn't be better. Between Marylebone High St, Marylebone Lane and Chiltern St there is every kind of shop or restaurant anyone could ever want. The room was large and the bed was good. It is certainly NOT the cheapest option and at the price you do have other good options. One point worth making for those with mobility issues. To get into the hotel you have to climb 5 or 6 pretty steep steps. Not an issue if you are healthy, but you are not or if you use a walker you are going to have an issue. I have included a photo.
8
Jennifer
Jul 17, 2025
·
Stayed 4 nights
Hotel is in an amazing location. Many sites are easily walkable and there are several train stations not far. Endless restaurant options in the area as well. The neighborhood is quiet and quaint. The hotel staff is friendly. Overall, the hotel is dated but in good condition.
Hotel is in an amazing location. Many sites are easily walkable and there are several train stations not far. Endless restaurant options in the area as well. The neighborhood is quiet and quaint. The hotel staff is friendly. Overall, the hotel is dated but in good condition.
10
Kevin
Aug 11, 2024
·
Stayed 3 nights
Lovely. Graat neighborhood
Lovely. Graat neighborhood
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AI-generated summary based on recent guest reviews
Dining
Breakfast is widely praised for quality and choice. Some guests found prices high, reported surprise service charges or disputes about included breakfast, and noted limited vegetarian or dairy free options.
Related guest reviews
10
Stephen
Sep 27, 2024
·
Stayed 6 nights
The property is well kept and very clean. The staff are extremely polite and eager to please. The property is about 15 minutes walk to the Baker Street underground. There are numerous restaurants and pubs along the route to the underground. The full English breakfast is substantial and well-prepared. My only complaint about the property is that the mattress was too soft (for me). More than that, the mattress seems to have been of poor quality, so that for someone my size (100 kg), the springs could be felt. The hotel tried to resolve this problem by supplying extra padding on top, but it gave minimal relief.
The property is well kept and very clean. The staff are extremely polite and eager to please. The property is about 15 minutes walk to the Baker Street underground. There are numerous restaurants and pubs along the route to the underground. The full English breakfast is substantial and well-prepared. My only complaint about the property is that the mattress was too soft (for me). More than that, the mattress seems to have been of poor quality, so that for someone my size (100 kg), the springs could be felt. The hotel tried to resolve this problem by supplying extra padding on top, but it gave minimal relief.
6
Kelly
Sep 9, 2025
·
Stayed 2 nights
Good location, rooms a bit small but comfortable and clean. The most disapponting aspect of the stay was the additional 'charges' we were told we had to pay when we arrived, whcih were not optional. I did not expect to be asked to pay a 'hotel service charge' for each night of the stay which was just under £10 a night. This was on top of any service charges at the bar. I asked what this was for and was told it was 'service whilst in the hotel'. I have never heard of this before and I would expect this to be included in the hotel price. We didn't have breakfast or use any additional services so it felt like an unnecessary add on and a bit cheeky. The receptionist then went on to say that this was an 'expensive area' so that is why there was this add on. This surprised me as people with money are already spending a lot - so why be asked to pay this? We bumped into a couple coming out the bar who were upset at their bar bill - x2 rum and cokes and the cost was £57 and said they didn't recommend going there as it felt such a rip off. This has put me off returning to this hotel to be honest - despite it being in a lovely location.
Good location, rooms a bit small but comfortable and clean. The most disapponting aspect of the stay was the additional 'charges' we were told we had to pay when we arrived, whcih were not optional. I did not expect to be asked to pay a 'hotel service charge' for each night of the stay which was just under £10 a night. This was on top of any service charges at the bar. I asked what this was for and was told it was 'service whilst in the hotel'. I have never heard of this before and I would expect this to be included in the hotel price. We didn't have breakfast or use any additional services so it felt like an unnecessary add on and a bit cheeky. The receptionist then went on to say that this was an 'expensive area' so that is why there was this add on. This surprised me as people with money are already spending a lot - so why be asked to pay this? We bumped into a couple coming out the bar who were upset at their bar bill - x2 rum and cokes and the cost was £57 and said they didn't recommend going there as it felt such a rip off. This has put me off returning to this hotel to be honest - despite it being in a lovely location.
4
stefan
Aug 25, 2024
·
Stayed 4 nights
Reserved two rooms with breakfast included. The hotel totaly denied this and did not let me have breakfast. In the hotels.com booking its clearly stated breakfast included.
Reserved two rooms with breakfast included. The hotel totaly denied this and did not let me have breakfast. In the hotels.com booking its clearly stated breakfast included.
10
Miriam
Oct 1, 2023
·
Stayed 2 nights
Very comfortable hotel all together, well located in a lovely area a few minutes’ walk from shops & restaurants and close to bus stops and Tube stations, small but comfortable and well equipped room, very kind and helpful staff, excellent breakfast in the charming dining room.
Very comfortable hotel all together, well located in a lovely area a few minutes’ walk from shops & restaurants and close to bus stops and Tube stations, small but comfortable and well equipped room, very kind and helpful staff, excellent breakfast in the charming dining room.
8
Lisa
Jul 15, 2024
·
Stayed 1 night
We wanted somewhere within walking distance of Hyde Park for British Summer Time. Ten Manchester Street met the brief and was reasonably priced for central London. It was an easy flat walk from Baker Street tube station and the hotel is in a pleasant area, near Marylebone High Street. Lots of places to eat and drink, plus some independent shops. Staff were all pleasant and helpful. Our room was on the fourth floor (although only two flights of stairs up) - there is a small lift. Number 403 has a big bed, good ensuite shower and everything we needed for an overnight stay. We slept well, with no noise from inside or outside. Our rate included a good choice for breakfast, although don’t expect an unlimited buffet. This is all cooked fresh to order. The only negative was the extra charge added to the bill when we left and the cost of the coffee we had in the bar. It is London though!
We wanted somewhere within walking distance of Hyde Park for British Summer Time. Ten Manchester Street met the brief and was reasonably priced for central London. It was an easy flat walk from Baker Street tube station and the hotel is in a pleasant area, near Marylebone High Street. Lots of places to eat and drink, plus some independent shops. Staff were all pleasant and helpful. Our room was on the fourth floor (although only two flights of stairs up) - there is a small lift. Number 403 has a big bed, good ensuite shower and everything we needed for an overnight stay. We slept well, with no noise from inside or outside. Our rate included a good choice for breakfast, although don’t expect an unlimited buffet. This is all cooked fresh to order. The only negative was the extra charge added to the bill when we left and the cost of the coffee we had in the bar. It is London though!
10
faye
May 24, 2024
·
Stayed 2 nights
Lovely clean hotel, room was bijou but adequate for our two night trip. Freshened up went we went out for the day. Super convenient for central London. Breakfast was lovely with plenty of choice.
Lovely clean hotel, room was bijou but adequate for our two night trip. Freshened up went we went out for the day. Super convenient for central London. Breakfast was lovely with plenty of choice.
10
Paul
Dec 16, 2024
·
Stayed 4 nights
Great location for our City break stay Good Breakfast choices available Friendly attentive Staff.
Great location for our City break stay Good Breakfast choices available Friendly attentive Staff.
6
David
Apr 14, 2024
·
Stayed 1 night
Hotel was really nice and clean. Only a couple of big bears 1. Being informed there was a 4% surcharge added to the room for service. We stayed one night and didn’t have any extra service. Just put the price up by 4% and pay your team properly. We shouldn’t be made to feel guilty for not tipping when we’ve not had any real contact with staff. 2. At breakfast, we asked if there was a vegetarian English breakfast. They said there wasn’t but we could have more tomato. This is the first hotel I’ve seen in decades that doesn’t offer a vegetarian cooked breakfast. We also asked for dairy free spread but were told that they didn’t have this. So anyone vegan or with a dairy allergy (like my daughter) wouldn’t be able to eat here. The staff seemed confused that we were even asking for it and said they need to be told in advance. All in all we had a lovely stay but those things did bug me. We would stay again but I’d probably breakfast elsewhere.
Hotel was really nice and clean. Only a couple of big bears 1. Being informed there was a 4% surcharge added to the room for service. We stayed one night and didn’t have any extra service. Just put the price up by 4% and pay your team properly. We shouldn’t be made to feel guilty for not tipping when we’ve not had any real contact with staff. 2. At breakfast, we asked if there was a vegetarian English breakfast. They said there wasn’t but we could have more tomato. This is the first hotel I’ve seen in decades that doesn’t offer a vegetarian cooked breakfast. We also asked for dairy free spread but were told that they didn’t have this. So anyone vegan or with a dairy allergy (like my daughter) wouldn’t be able to eat here. The staff seemed confused that we were even asking for it and said they need to be told in advance. All in all we had a lovely stay but those things did bug me. We would stay again but I’d probably breakfast elsewhere.
6
Ian
Sep 28, 2024
·
Stayed 2 nights
The property seems tired in parts and my room had a funny smell. The staff were attentive and helpful but the bar and restaurant prices were expensive so I ate all meals locally. Even the tea and coffee was excessive. My room didn’t feel the level of superior luxury I am used to in this price range
The property seems tired in parts and my room had a funny smell. The staff were attentive and helpful but the bar and restaurant prices were expensive so I ate all meals locally. Even the tea and coffee was excessive. My room didn’t feel the level of superior luxury I am used to in this price range
10
Riva
Jul 13, 2024
·
Stayed 1 night
Very clean and smart hotel. Room had everything we needed and was a good size. Nice bathroom with luxury toiletries. Bed and pillows a tad soft for my taste. Service was impeccable. Breakfast was tasty.
Very clean and smart hotel. Room had everything we needed and was a good size. Nice bathroom with luxury toiletries. Bed and pillows a tad soft for my taste. Service was impeccable. Breakfast was tasty.
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AI-generated summary based on recent guest reviews
10
Benjamin
3 weeks ago
·
Stayed 1 night
Really like this hotel, fantastic location, comfortable rooms and friendly staff. I am sure we will be regular visitors
Really like this hotel, fantastic location, comfortable rooms and friendly staff. I am sure we will be regular visitors
8
Richard
Jul 25, 2026
·
Stayed 3 nights
Lovely room in great location. Baker Street tube 5 min walk. Room was very well equipped. My only small gripe was taking a large holding deposit on arrival from my card. Far more than necessary. Also adding Service charges onto bill. All done without being pointed out. Didnt spend much time in Hotel as had numerous plans, so cant comment on restaurant/food/bar/drinks. Would stay again though
Lovely room in great location. Baker Street tube 5 min walk. Room was very well equipped. My only small gripe was taking a large holding deposit on arrival from my card. Far more than necessary. Also adding Service charges onto bill. All done without being pointed out. Didnt spend much time in Hotel as had numerous plans, so cant comment on restaurant/food/bar/drinks. Would stay again though
2
ronnie
Jul 7, 2026
·
Stayed 1 night
A microscopic room for £300. So small I ironed a shirt and there wasn’t enough space to keep the ironing board in the room!
A microscopic room for £300. So small I ironed a shirt and there wasn’t enough space to keep the ironing board in the room!
10
Alan
Jun 30, 2026
·
Stayed 6 nights
The hotel is quiet, high-end, and located in a beautiful neighborhood with many restaurant options. Breakfast was excellent. The staff were professional and helpful. My only complaint is that our toilet constantly trickled water throughout the night. I would stay there again.
The hotel is quiet, high-end, and located in a beautiful neighborhood with many restaurant options. Breakfast was excellent. The staff were professional and helpful. My only complaint is that our toilet constantly trickled water throughout the night. I would stay there again.
8
Bo
Jun 30, 2026
·
Stayed 2 nights
Small but OK for a few nights
Small but OK for a few nights
FAQs about Ten Manchester Street Hotel
What type of breakfast is offered and what are the serving hours?
Full breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee, approximately GBP 7.00 to 20 for adults and children.
What are the standard check-in and check-out times?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Late check-out is available for a fee, subject to availability.
Are airport shuttle services available?
Airport shuttle services are available, but pricing and arrangement details are not specified.
How is the property located in relation to key landmarks?
The property is centrally located in London, just a 4-minute walk from Marylebone High Street and 10 minutes by foot from Oxford Street. It is also 0.6 mi from Marble Arch and 0.5 mi from Regent's Park.
What are the policies for guests staying with children?
Children are allowed at the property, but specific age policies for free stays are not mentioned.
What are the policies regarding extra beds and cribs?
Rollaway beds are available for a fee of GBP 50.00 per night, but specific details about cribs and maximum number allowed are not provided.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-04: 308.38315934448246USD
- 2026-09-05: 316.26155087585454USD
- 2026-09-06: 293.87558842620854USD
- 2026-09-07: 273.57600628356937USD
- 2026-09-08: 438.49838243713384USD
- 2026-09-09: 395.38342449340826USD
- 2026-09-10: NO DATA
- 2026-09-11: 235.41224028930665USD
- 2026-09-12: 366.88408203582765USD
- 2026-09-13: 235.59857108688357USD
- 2026-09-14: 288.23272336959843USD
- 2026-09-15: 388.3243709350586USD
- 2026-09-16: 327.4480274490357USD
- 2026-09-17: 455.0722348205567USD
- 2026-09-18: 255.65409586410524USD
- 2026-09-19: 364.2454975692749USD
- 2026-09-20: 235.2154169746399USD
- 2026-09-21: 279.53852091064454USD
- 2026-09-22: 365.6707784042359USD
- 2026-09-23: 461.03145281219486USD
- 2026-09-24: 331.55269304504395USD
- 2026-09-25: 374.92273258666995USD
- 2026-09-26: 311.51794061584474USD
- 2026-09-27: 248.09159644775391USD
- 2026-09-28: 269.2733121513367USD
- 2026-09-29: 407.41862517700196USD
- 2026-09-30: 355.62447687225347USD
- 2026-10-01: 290.31465499114995USD
- 2026-10-02: 336.9074215301514USD
- 2026-10-03: 295.43877851028446USD
- 2026-10-04: 245.62849578475954USD
- 2026-10-05: 248.41744936447145USD
- 2026-10-06: 359.5760438827515USD
- 2026-10-07: 379.4386623153687USD
- 2026-10-08: 287.402928327179USD
- 2026-10-09: 264.9113140289307USD
- 2026-10-10: 326.4883875076294USD
- 2026-10-11: 236.66567070922852USD
- 2026-10-12: 267.9201850952149USD
- 2026-10-13: 359.73598387298586USD
- 2026-10-14: 339.8833971374512USD
- 2026-10-15: 248.42393629226686USD
- 2026-10-16: 245.62849578475954USD
- 2026-10-17: 265.00128027343754USD
- 2026-10-18: 226.3656700393677USD
- 2026-10-19: 248.41744936447145USD
- 2026-10-20: 303.8364964660645USD
- 2026-10-21: 267.9201850952149USD
- 2026-10-22: 248.41744936447145USD
- 2026-10-23: 229.02467237701418USD
- 2026-10-24: 229.02467237701418USD
- 2026-10-25: 228.93470613250733USD
- 2026-10-26: 248.41744936447145USD
- 2026-10-27: 248.5274081077576USD
- 2026-10-28: 248.5274081077576USD
- 2026-10-29: 254.03277156372073USD
- 2026-10-30: 229.02467237701418USD
- 2026-10-31: 228.93470613250733USD
- 2026-11-01: 209.46197687377932USD
- 2026-11-02: 229.02467237701418USD
- 2026-11-03: 306.87567530975343USD
- 2026-11-04: 316.63205016174317USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- Fee for full breakfast: approximately GBP 7.00 to 20 for adults, and GBP 7.00 to 20 for children
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: GBP 50.0 per night
- Service fee: 4 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Airport shuttle
Restaurant
Babysitting / Child Services
Room Service
Tour Desk
Dry Cleaning
Services
Tour Desk
Dry Cleaning
Babysitting / Child Services
Housekeeping
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Concierge Services
General
Room Service
Restaurant
Non-Smoking Rooms
Massage
Breakfast in the Room
Family Room
Activities
Outdoor Furniture
Terrace
Parking
Airport shuttle
Internet
Free Wi-Fi