Is parking available at the property?

Self parking is available at the property for a fee of GBP 50 per day. Parking is subject to height restrictions.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 7 AM to 11 AM for a fee of approximately GBP 29 per person.

Does the property allow pets?

Pets are allowed at the property with a fee of GBP 50 per accommodation, per week. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers several accessibility features including elevators, step-free entrances, wheelchair-accessible facilities, and designated accessible parking. There are also wheelchair-accessible public washrooms and meeting spaces.

Where is the property located in relation to key landmarks?

The hotel is centrally located in London, just a 3-minute walk from Hyde Park and 12 minutes by foot from Buckingham Palace. It is approximately 1 mile from Oxford Street and Leicester Square.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of GBP 100 per night. Advance request or confirmation is required for extra beds.

London Hilton on Park Lane Hotel in London

Average nightly price at London Hilton on Park Lane by month, last 12 months (USD)
Month	Average price
January	$366
February	$366
March	$349
April	$380
May	$501
June	$645
July	$622
August	$507
September	$590
October	$470
November	$682
December	$554

What guests think

At London Hilton on Park Lane, travelers frequently praise the central Hyde Park location, friendly and accommodating staff, comfortable rooms with standout views, and solid on-site dining, with several noting improvements from recent refurbishments.

Common drawbacks include slow or chaotic check-in and difficulty reaching guest services. Room experiences vary, with some spaces small or dated and occasional maintenance, odor, or noise issues. Expect a centrally located stay with generally warm service and modernized areas, but some operational inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight multiple on-site restaurants and bars, and some note recent refurbishments. A few report disruptive building works and noise during their stay.

Related guest reviews

10

Roy

May 7, 2025

·

Stayed 3 nights

Really liked the room ,nice view,(executive suite all the staff from doorman to restaurant ,room service, etc. was excellent. room service food was excellent. Definitely get the breakfast package. It was amazing. I am now a Hilton fan. I will stay at a Hilton whenever I can. Roy

10

Gabrielle Fiona

May 21, 2025

·

Stayed 1 night

Newly renovated and in a prime location.

10

Peter

Jan 27, 2025

·

Stayed 3 nights

Hi there i stayed in the Hilton hotel on park lane a good few times now and im very fussy where i stay i love this hotel the staff are really helpful in every way the hotel is brilliant and the area is very safe....and have i mentioned the food well the food is the best you can get anywhere in London.

8

Patrick

Apr 3, 2025

·

Stayed 1 night

Great post-refurbishment experience!

10

Oghor

Apr 22, 2023

·

Stayed 3 nights

Overall it was a great service. The restaurant staff are terrible. The customer service experience at the restaurant in the 28th floor was bad. Every other thing was great. Great location.

10

Ciara

Feb 6, 2023

·

Stayed 1 night

So central. Great views. 10 degree bar was fabulous

8

Terry

Mar 8, 2024

·

Stayed 1 night

The “entertainment” facilities are superb, however the room was a bit dated with a huge tv.

10

William

Jan 1, 2024

·

Stayed 8 nights

Very convenient property to west end and great walkable areas including Hyde Park. Multiple bars and restaurants. Staff is excellent.

6

Andrea

Mar 7, 2023

·

Stayed 2 nights

Building work was on so please check before you travel was very noisy

10

Alex

Aug 13, 2024

·

Stayed 5 nights

Great location, great restaurants. I would stay again.

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AI-generated summary based on recent guest reviews

Cleanliness

Many describe the property as very clean or pristine. However, recurring issues include bathroom maintenance and odors (e.g., mold, drainage, sewer or smoke smells) and occasional missed housekeeping.

Related guest reviews

10

William

Nov 24, 2023

·

Stayed 4 nights

It was clean and room service and the cleaning crew were exceptional. Check in staff and wait for a room to be cleaned could have been improved

10

Cameron

May 30, 2025

·

Stayed 1 night

Staff were very friendly, great location and clean comfortable room

4

Diana

Dec 10, 2023

·

Stayed 3 nights

Problems at check-in because of “the new system.” The room stank of sewer gases. As Diamond status Hilton Honors guests they overlooked sending any welcome gift. They did AFTER I mentioned it but that isn’t really right. No housekeeping in either of our rooms day 2 (they just forgot our floor). I’ve been coming here for decades but now I see it’s time to find a new place to stay.

6

Bryan

Jun 22, 2024

·

Stayed 5 nights

There were a couple problems with my bathroom that didn’t get resolved in a timely fashion. These prevented me from showering after 17 hours of overnight travel. While the staff was very friendly and highly professional, there was a lack of follow up to make sure my issues were dealt with. In many ways this is a great hotel, but it just doesn’t have the level of service and quality commensurate with its cost. The manager gave me some consideration for my issues, but without seeming to understand how these fundamental functions of a living space can greatly undermine the usefulness and enjoyment of the stay.

6

Mehdi

Aug 7, 2024

·

Stayed 1 night

We had booked a room for a special weekend getaway to go to BST Hyde park and Andrea Bocelli concert. We arrived around 1:30 pm the lady at the reception told us our room is not ready. So, we went to the hotel restaurant to have lunch. Went back at 3 pm and still room is not ready! There are people queuing at reception and ut is quite chaotic! It was unbelievable that they couldn't prepare rooms on time! After talking to the dutyt manager he finally gave us a room. I had booked this hotel hoping to have a hyde park view, instead the room had an ugly view to the back of the hotel towrds a part of London there is nothing interesting in it! The room had a balcony but the door was locked a d you couldn't get in there. Also, there was stinking smell of smoke in the room. We didn’t have time and were too tired to go and ask for another room and had to change quickly to go to the concert. Overall, the only thing I liked about the hotel was the food and the staff in the restaurant. However, I doubt if I stay here again.

10

Mary

Oct 5, 2023

·

Stayed 4 nights

We just loved this beautiful hotel right in central London. It was so easy to get anywhere we wanted to go, but we felt like we were in a quiet spot. The staff were absolutely the most friendly and helpful of most anywhere I’ve been! The hotel was pristine. We will be back! 🇬🇧

6

Idris

Sep 14, 2024

·

Stayed 1 night

There was a broken mirror left in the bathroom which was a real issue and as the bathroom is very small it caused a huge obstruction, i did ask reception to move it but this was not done.. the room was good and hotel was immaculate.

8

Sylvia

Jun 18, 2024

·

Stayed 2 nights

Hotel is lovely, nice breakfast, comfortable clean rooms, had a fabulous view. The only thing negative was the bath towels were taken but not replaced and had to ask twice before receiving these, so this was not good service for 5 star hotel.

10

Annabel

Feb 2, 2025

·

Stayed 1 night

Second stay at the Hilton Park Lane, could not fault a thing! Quick and easy check in, the duty manager Abdul was, kind, polite, informative and extremely helpful! Room was clean and spacious. Location outstanding, I would definitely stay again!

2

Kavish

Apr 29, 2023

·

Stayed 6 nights

The worst experience traveling in my life. The staff we rude and negligent as well as arrogant. Not welcoming at all. They did not have a room ready upon check in, failed to provide us updates on when we could check in. Waited 2.5 hours for a room. Curtains broken in room, black mold on shower and in bathroom. Lights in bathroom leaked and dripped right on top of you when using toilet. I hated everything about this hotel. Never again.

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AI-generated summary based on recent guest reviews

Rooms

Comfortable rooms with standout Hyde Park views are praised, and some spaces feel newly refreshed. Others found rooms small or dated, with maintenance or noise issues (e.g., drains, curtains, A/C, service-door traffic).

Related guest reviews

8

JUSTIN

Sep 19, 2024

·

Stayed 5 nights

View of the Park is unique

10

Roy

May 7, 2025

·

Stayed 3 nights

Really liked the room ,nice view,(executive suite all the staff from doorman to restaurant ,room service, etc. was excellent. room service food was excellent. Definitely get the breakfast package. It was amazing. I am now a Hilton fan. I will stay at a Hilton whenever I can. Roy

8

Tanya

Oct 26, 2025

·

Stayed 3 nights

Hard to get service. I was shoved ina corner room by the service entrance and exit. Heard the doors opening and closing frequently.

10

Majed

Dec 4, 2024

·

Stayed 6 nights

I stayed there for 6 nights everything is great in that hotel but the furniture is little bit old and room small

4

Erick

Dec 9, 2023

·

Stayed 2 nights

Cannot believe this claims to be a 5-star hotel. Not even close. Everything is dated and was never luxury 5 star quality even when new. Bed, furniture, bath fixtures, etc. this maybe was a 4 star hotel once, now it’s 2-3 stars at best. You cannot even begin to compare this to other top hotels. Doesn’t hold a candle to them.

8

Muaz

Sep 27, 2023

·

Stayed 1 night

Good: 1. Good staff and service. They allowed me for an early check-in provided there is an empty room 2. Nice view 3. Comfortable bed and useful tablet. Bad: 1. Shower/bath hot water is not hot enough 2. No toothbrush provided, even though this is a high end hotel

10

Bradley

May 9, 2024

·

Stayed 2 nights

A lovely hotel, and l had a lovely view of Hyde Park from the 16th floor. Two minor caveats: the shower drained too slowly, and everyone at reception spoke so softly that they were unintelligible. None of us could understand them, and only two of us are hard of hearing!

10

Linda

Aug 22, 2023

·

Stayed 6 nights

I asked for a upgrade w a view! That afternoon I was on the 18th floor w a beautiful view of Hyde Park.!

4

Finley

Dec 22, 2023

·

Stayed 2 nights

Disappointed with the room. Broken TV stand and left sided curtain for a £1,000 per night room.

10

paul

Jan 21, 2024

·

Stayed 1 night

Lovely stay here, had room 2710 which was lovely.

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AI-generated summary based on recent guest reviews

Service

Staff are often described as friendly, accommodating, and helpful, with doormen noted and issues sometimes resolved promptly. Recurring complaints include slow or chaotic check-in, unreachable guest services, inconsistent housekeeping, and occasional billing or attitude problems.

Related guest reviews

8

Clayton

Mar 31, 2025

·

Stayed 3 nights

Overall it was good. But one thing for improvement was that the Guest Service call line never worked, I had been calling for more than 10 times, nobody picked up the phone. I had told the Front Desk, but still nothing happened

6

Turki

Nov 23, 2024

·

Stayed 5 nights

After more than a month, I still did not receive my check-in deposit back from the hotel!

10

Cameron

May 30, 2025

·

Stayed 1 night

Staff were very friendly, great location and clean comfortable room

10

Mark

Apr 6, 2024

·

Stayed 1 night

The staff and hotel was first class. Jason and Mark the doormen were real stars. I will stay in this hotel every time I am in London. It is a great balance between value and luxury.

6

Mehdi

Aug 7, 2024

·

Stayed 1 night

We had booked a room for a special weekend getaway to go to BST Hyde park and Andrea Bocelli concert. We arrived around 1:30 pm the lady at the reception told us our room is not ready. So, we went to the hotel restaurant to have lunch. Went back at 3 pm and still room is not ready! There are people queuing at reception and ut is quite chaotic! It was unbelievable that they couldn't prepare rooms on time! After talking to the dutyt manager he finally gave us a room. I had booked this hotel hoping to have a hyde park view, instead the room had an ugly view to the back of the hotel towrds a part of London there is nothing interesting in it! The room had a balcony but the door was locked a d you couldn't get in there. Also, there was stinking smell of smoke in the room. We didn’t have time and were too tired to go and ask for another room and had to change quickly to go to the concert. Overall, the only thing I liked about the hotel was the food and the staff in the restaurant. However, I doubt if I stay here again.

4

Rula

Mar 22, 2024

·

Stayed 4 nights

The staff was unhelpful, my expensive headphone stolen from the room , I reserved a room with 2 queens beds , they gave us me and my brother a king bed. Was bad experience, Not recommended at all

2

Richard

May 30, 2024

·

Stayed 1 night

Exceptionally poor and uncaring service

10

Annabel

Feb 2, 2025

·

Stayed 1 night

Second stay at the Hilton Park Lane, could not fault a thing! Quick and easy check in, the duty manager Abdul was, kind, polite, informative and extremely helpful! Room was clean and spacious. Location outstanding, I would definitely stay again!

2

Kavish

Apr 29, 2023

·

Stayed 6 nights

The worst experience traveling in my life. The staff we rude and negligent as well as arrogant. Not welcoming at all. They did not have a room ready upon check in, failed to provide us updates on when we could check in. Waited 2.5 hours for a room. Curtains broken in room, black mold on shower and in bathroom. Lights in bathroom leaked and dripped right on top of you when using toilet. I hated everything about this hotel. Never again.

10

Jeremy

Apr 5, 2024

·

Stayed 4 nights

The hotel is wonderful and in a great walkable location for Mayfair. We did have issues with our room’s air conditioner, but it was promptly fixed.

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AI-generated summary based on recent guest reviews

Location

Widely praised central location near Hyde Park and Mayfair, walkable to the West End and sights. A minority viewed the location as less ideal.

Related guest reviews

8

Philip

Jan 27, 2024

·

Stayed 1 night

Excellent location

10

Gabrielle Fiona

May 21, 2025

·

Stayed 1 night

Newly renovated and in a prime location.

10

Cameron

May 30, 2025

·

Stayed 1 night

Staff were very friendly, great location and clean comfortable room

10

Arman

Jan 10, 2024

·

Stayed 1 night

It’s a good hotel to stay at. Not the greatest location, but not too bad.

10

Jaykrishna

May 21, 2024

·

Stayed 2 nights

Excellent property in a convenient location. Good for business and tourism

10

Thomas

Jun 8, 2025

·

Stayed 1 night

Good service and great location

10

Mary

Oct 5, 2023

·

Stayed 4 nights

We just loved this beautiful hotel right in central London. It was so easy to get anywhere we wanted to go, but we felt like we were in a quiet spot. The staff were absolutely the most friendly and helpful of most anywhere I’ve been! The hotel was pristine. We will be back! 🇬🇧

10

Melissa

Oct 3, 2023

·

Stayed 4 nights

Enjoyed my stay here. Was a solo traveler for 4 days. This hotel is central to most everything I wanted to see. The staff were very kind and welcoming. They knew i was alone and kept me company during my afternoon tea. Super nice and freiendly place to spend a few days at. L

10

William

Jan 1, 2024

·

Stayed 8 nights

Very convenient property to west end and great walkable areas including Hyde Park. Multiple bars and restaurants. Staff is excellent.

10

Alex

Aug 13, 2024

·

Stayed 5 nights

Great location, great restaurants. I would stay again.

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AI-generated summary based on recent guest reviews

Dining

Breakfast and room service draw strong praise, and guests enjoyed the on-site restaurants and the 10 Degrees bar. There are occasional complaints about service quality at the 28th-floor restaurant.

Related guest reviews

10

Roy

May 7, 2025

·

Stayed 3 nights

Really liked the room ,nice view,(executive suite all the staff from doorman to restaurant ,room service, etc. was excellent. room service food was excellent. Definitely get the breakfast package. It was amazing. I am now a Hilton fan. I will stay at a Hilton whenever I can. Roy

10

Peter

Jan 27, 2025

·

Stayed 3 nights

Hi there i stayed in the Hilton hotel on park lane a good few times now and im very fussy where i stay i love this hotel the staff are really helpful in every way the hotel is brilliant and the area is very safe....and have i mentioned the food well the food is the best you can get anywhere in London.

10

Oghor

Apr 22, 2023

·

Stayed 3 nights

Overall it was a great service. The restaurant staff are terrible. The customer service experience at the restaurant in the 28th floor was bad. Every other thing was great. Great location.

10

Ciara

Feb 6, 2023

·

Stayed 1 night

So central. Great views. 10 degree bar was fabulous

10

William

Jan 1, 2024

·

Stayed 8 nights

Very convenient property to west end and great walkable areas including Hyde Park. Multiple bars and restaurants. Staff is excellent.

8

Sylvia

Jun 18, 2024

·

Stayed 2 nights

Hotel is lovely, nice breakfast, comfortable clean rooms, had a fabulous view. The only thing negative was the bath towels were taken but not replaced and had to ask twice before receiving these, so this was not good service for 5 star hotel.

10

Alex

Aug 13, 2024

·

Stayed 5 nights

Great location, great restaurants. I would stay again.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12 $913	13 $748	14 $688	15 $582	16 $569	17 $621
18 $590	19 $551	20 $556	21 $544	22 $487	23 $435	24 $433
25 $332	26 $486	27 $488	28 $540	29 $702	30 $393	31 $413

Su	Mo	Tu	We	Th	Fr	Sa
1 $342	2 $452	3 $510	4 $410	5 $391	6 $462	7 $332
8 $332	9 $474	10 $474	11 $473	12 $399	13 $397	14 $381
15 $336	16 $805	17 $2,059	18 $656	19 $579	20 $659	21 $408
22 $356	23 $375	24 $510	25 $608	26 $759	27 $626	28 $1,353
29 $564	30 $647

London Hilton on Park Lane

Prices for London Hilton on Park Lane

Monthly average prices

About this property

Location

Room options

Family Suite, Multiple Beds, Bathtub

Executive Suite, 1 King Bed, Balcony, Park View (Park Lane)

Presidential Suite, Multiple Beds, Kitchenette

Suite, 1 King Bed, Bathtub, Park View (Regent)

Room, 2 Twin Beds, Bathtub, Park View

Signature Suite, 1 Double Bed

Executive Room, 2 Twin Beds, Bathtub, Park View

Suite, 1 King Bed with Sofa Bed, Bathtub (Mayfair)

Suite, 1 King Bed, Balcony, Park View (Park Lane)

Executive Suite, 1 King Bed with Sofa Bed (Mayfair)

Family Room, 1 Double Bed, Bathtub

Suite, 1 King Bed, Kitchenette, Park View (Belgravia)

Suite, Multiple Beds (Park Lane)

Suite, Multiple Beds, Kitchenette (Ambassador)

Suite, 1 Double Bed

Room, 1 King Bed, Bathtub, Park View

Deluxe Room, 1 King Bed, Bathtub, Park View

Deluxe Room, 2 Twin Beds, Park View

Executive Room, 1 King Bed, Bathtub, Park View

Room, 1 Queen Bed, Bathtub, Park View

Family Room, Multiple Beds, Bathtub

Guest reviews of London Hilton on Park Lane

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about London Hilton on Park Lane

Considering this hotel for your London trip?

Prices for upcoming dates