Name: Travelodge by Wyndham Memphis Airport/Graceland
Address: 1471 E. Brooks Rd, Whitehaven, Memphis, Tennessee, United States of America, Memphis, Shelby County, US
Price range: US$58–US$74 per night
Rating: 5.75

What guests think

At Travelodge by Wyndham Memphis Airport/Graceland, reviews highlight a heavily worn property with frequent maintenance issues, closures of amenities like the pool and elevators, and pervasive cleanliness concerns, while a minority praise friendly staff and proximity to the airport/Graceland.

Many guests describe a sketchy, unsafe-feeling environment with loitering and occasional police presence. Rooms are dated and in poor repair, with reports of broken locks, weak or nonworking AC or TVs, noise, and photos that do not match reality. On-site offerings are limited, with repeated mentions of no free breakfast, a closed bar or restaurant, and an unavailable gym. Overall, expect a very basic, low-cost stay where convenience may outweigh comfort for some travelers.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Many reviews report out-of-service facilities: elevators frequently broken or unsafe, the pool closed or empty, and the fitness room locked; guests also note the bar/restaurant is closed.

Related guest reviews

2

Bobby

10 Aug 2025

·

Stayed 1 night

There was no TV in the room. The bed frame in the first room was not under the mattress properly. The elevator was very scary to ride on due to it being out of date and no certificates on the elevator walls to show it has been inspected, and the doors closed very slowly. The second room we went in, the bed frame was sticking out from the foot end of the mattress and was loose. There was only one full size bath towel and the pillows were too small for a king size bed. Also there was no breakfast service.

10

Kavita

11 Jun 2025

·

Stayed 1 night

Wish u would open your bar/restaurant. Its just a waste of space at this point. I would have gone there last nite had it been open. 1 Love K

2

Teresa

5 Jun 2025

·

Stayed 1 night

I want to check in, you have to swipe your key card to access the hall/elevators to guest rooms, you also have to use your key card to go back through those same doors to get to the front desk. One would think this is safe, however there are four exit doors on the first floor, that I checked, two of them the locks are busted and the other two are just unlocked any random person can get in or out. This is not safe, especially if you are a female traveling alone with children. The place is absolutely filthy. The seams of the ceiling in the room have come apart and sheet rock particles are falling. It is like that on a wall in the bathroom as well. There is also black mold along the ceilings and walls in the room and the bathroom. There’s black mold underneath the bathroom vanity on the floor and the wall behind it as well as the ceiling above the bathtub. The odor was horrible, bed sheets were stained, maybe not even cleaned and the mattresses were old and springy. In addition, when I inspected the mattresses for bedbugs, by pulling the sheets back, I discovered each bed was wrapped in green Saran Wrap. I went to the front desk and brought all of these things to their attention and the lady acted like she had no idea what I was talking about or why the mattresses were wrapped in saran wrap. Pool has a collapsed cover. Photos online are not an accurate picture of what this place actually is/looks like. This place should be condemned, enter at your own risk!

2

Alyn

9 May 2025

·

Stayed 3 nights

Where do I start with how terrible this hotel stay was. First the lobby was very dark and uninviting. It was giving The Shining vibes. Then the elevators were out so we had to walk up and down stairs to go back and forth to our room. Then when we got back from a day out and about we were temporarily locked out of our room because the staff didn't set up the key card for the correct number of days, so we had to walk back down to the lobby to get that sorted out and fixed then had to walk back up the stairs and thankfully it worked. Then a few minutes later I had to return to the lobby to get my Doordash food order and then had to carry it back up the stairs. Because again the elevators were out. This hotel stay turned out to be a Stairmaster challenge instead of a nice relaxing birthday vacation for my son.

4

Abby

9 Jun 2024

·

Stayed 2 nights

The pool doesn’t work like the website says there was no way to plug the bathtub to give kids a bath

4

Robert

27 May 2024

·

Stayed 1 night

The hotel is in need of some renovations. The pool was empty the fitness room locked and unable to use. Half the parking lot open. The front desk clerk was complaining she hates this job and how she wasn’t going to be paid until Tuesday. Didn’t tell me anything about my room or how to get there.

2

William

1 Mar 2024

·

Stayed 3 nights

There Is No Functional WorkOut Facility At This Hotel .

6

Alysia

4 Aug 2023

·

Stayed 1 night

Stayed 1 night while traveling through TN. Booked through hotels.com, photos don't match reality. Ladies at front desk were nice & helpful at check in and check out. Staff all around were friendly. Dark and dingy in lobby. Swimming pool had no water, couldn't use. Hall carpets were dirty. Room was subpar clean. Old needs updating. I expected more from Wyndham.

4

D'Andre

9 Jun 2023

·

Stayed 1 night

No pool No gym No lounge or bar No spa nothing but the rooms Rooms are clean Staff is nice But microwave is rusted Tub stopped up Toilet runs

2

Shaun

23 Jan 2023

·

Stayed 2 nights

The place was filthy, in very bad condition, and smelled like marijuana and cigarettes throughout the whole building. Absolutely not worth the money. The elevator sounded like it hadn’t been serviced in years.

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Cleanliness

Cleanliness is a recurring problem, with numerous reports of dirty rooms and bathrooms, strong odors, mold, and pests (roaches and some bed bugs).

Related guest reviews

2

Fred

10 Nov 2025

·

Stayed 4 nights

The room was dirty. Bathroom door would not shut TV and some outlets would not work. Sheets was dirty.

2

Samar

6 Sept 2025

·

Stayed 1 night

Terrible hotel. Not sure how they got Wyndham brand. Does Wyndham inspect the hotels? Not clean, dirty hotel. Bad smell everywhere.

2

Stephen

9 Aug 2025

·

Stayed 1 night

This place looks like its about to be condemned. The pictures must be old. Half the lights in the hallway don't work. The A/C in the hallway is out and wreaks of cigarette smoke because the works smoke next to the door leading to the closed pool. The carpet in the rooms was dirty and got my feet dirty as well as being damp for some reason. Don't come here

2

Teresa

5 Jun 2025

·

Stayed 1 night

I want to check in, you have to swipe your key card to access the hall/elevators to guest rooms, you also have to use your key card to go back through those same doors to get to the front desk. One would think this is safe, however there are four exit doors on the first floor, that I checked, two of them the locks are busted and the other two are just unlocked any random person can get in or out. This is not safe, especially if you are a female traveling alone with children. The place is absolutely filthy. The seams of the ceiling in the room have come apart and sheet rock particles are falling. It is like that on a wall in the bathroom as well. There is also black mold along the ceilings and walls in the room and the bathroom. There’s black mold underneath the bathroom vanity on the floor and the wall behind it as well as the ceiling above the bathtub. The odor was horrible, bed sheets were stained, maybe not even cleaned and the mattresses were old and springy. In addition, when I inspected the mattresses for bedbugs, by pulling the sheets back, I discovered each bed was wrapped in green Saran Wrap. I went to the front desk and brought all of these things to their attention and the lady acted like she had no idea what I was talking about or why the mattresses were wrapped in saran wrap. Pool has a collapsed cover. Photos online are not an accurate picture of what this place actually is/looks like. This place should be condemned, enter at your own risk!

2

Rebecca

26 May 2024

·

Stayed 1 night

It was so nasty had cockroaches everywhere the bathtub didn’t drain. It was just dirty didn’t vacuum anything spiders in the bed

2

Lexi

13 May 2024

·

Stayed 2 nights

There was bullet holes in the bathroom. Mold on the shower walls and ceiling. The lock didn’t work right. It looked like the bathroom has not been cleaning properly in years. The hotel over all did not look anything like the pictures that were provided. The beds were hard and uncomfortable with stains on the sheets. I did not feel safe or comfortable to sleep right in the night. My dad went to get some chips from the gas station around 9pm and when leaving there was guns grown in the parking lot. He then had to come back to the room for safety.

2

phurita

3 Apr 2024

·

Stayed 1 night

Probably bed bug bite on my arms and my my bag itchy I found some chicken bone under bed by the bed head OMG I travel a lot but disappointed this time pillow floor dirty

2

Ernst

7 Oct 2023

·

Stayed 2 nights

After checking in we arrived in our room, only to witness a total mess, including construction materials, a "things to do list"(including several rooms that needed pest control) from the repair guy, stained carpet and furniture, and cockroaches running over the floor. We checked out within 5 minutes, which was totally understood by the friendly lady at the reception desk. If I were Wyndham I would not want my good name connected or even associated with this worn-out and filthy accommodation, the place looked as if had been squatted until just just weeks ago.

2

Marcos

3 Aug 2023

·

Stayed 1 night

it's roach infested and the building looks like it should be condemmed.

2

Kyle

30 Jun 2023

·

Stayed 1 night

The room had bed bugs. It did not feel safe.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and heavily worn, with recurring maintenance issues such as broken or missing locks, malfunctioning TVs or AC, unreliable lighting, and uncomfortable beds; several guests say the property looks nothing like the photos.

Related guest reviews

2

Bobby

10 Aug 2025

·

Stayed 1 night

There was no TV in the room. The bed frame in the first room was not under the mattress properly. The elevator was very scary to ride on due to it being out of date and no certificates on the elevator walls to show it has been inspected, and the doors closed very slowly. The second room we went in, the bed frame was sticking out from the foot end of the mattress and was loose. There was only one full size bath towel and the pillows were too small for a king size bed. Also there was no breakfast service.

2

Arielle

6 Jul 2025

·

Stayed 1 night

The tv remote didn't work, ac barely worked, horrible bed and pillows, shower was slippery, scetchy people

2

Willie

29 Mar 2024

·

Stayed 1 night

Shower head continued to leak. Front door inside lock missing. I could smell the smoke. Just wasnt happy with the conditions

4

Denis

28 Mar 2024

·

Stayed 2 nights

Very shabby and run down. Paint peeling off walls. Dirty. Furniture broken. Beds were ok.

8

Marvin

19 Mar 2024

·

Stayed 1 night

This property is good for 1-2 nights but I would not stay longer than that. Walls we're thin where I could hear someone rustling around in the closet, there were stains on our bed, refrigerator in room was loud, the room and bathroom looked outdated and in need of repairs, etc. Please be cautious in booking more than 2 nights.

4

Charity

13 Nov 2023

·

Stayed 1 night

Rooms definitely need updated...better lighting

4

Scott

19 Jul 2023

·

Stayed 1 night

The toilet overflowed. Tge light in the door way doesn't work, the air isn't cold and half the recepticles don't work

4

DAWN

23 Apr 2023

·

Stayed 1 night

Room key failed 3 times!!! No handicap parking available. No luggage trolley available. Boxspring mattress exposed & shredded.

4

Raquel

22 Apr 2023

·

Stayed 1 night

No towels or blanket room old lamps do not work

4

Joseph

1 Jan 2023

·

Stayed 19,357 nights

No drinkable water no lock on door, keycard didn't work, no ice machine, no working pool no fan in bathroom no free breakfast

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Service

Feedback is mixed: some guests praise friendly front-desk staff and quick help, while many cite rude or unprofessional interactions, slow check-in, key-card problems, and cash-only or nonworking credit-card issues.

Related guest reviews

10

Lakeisha

28 Sept 2025

·

Stayed 2 nights

Clean room nice staff

10

Antz

2 May 2025

·

Stayed 1 night

Staff was great! Friendly and helpful to provide a pleasant safe experience.

2

James

18 Mar 2025

·

Stayed 2 nights

No tv as the storm had taken it out and was rudely told I could stay elsewhere if I did not like it. Forced to pay cash even though they had a sign saying if it was booked from an online party you could put it on a card. When pointed out the lady was rude. Would pay more and NOT stay here again

2

Kevin

24 Sept 2024

·

Stayed 3 nights

Waiting on the owner to call me. Upon my arrival the room was just terrible. So the nice young lady name J...... change and gave me a better room persay. But that evening when my sin told the mean ,rude,disrespectful lady at the desk that J......was aware of his room change. That young lady was so rude, nasty talking crazy that I had to get the police involved. We ask for our money back still nothing. I paid for 3 days. I have never been so disappointed, disrespectful. The hotel was already not up too park. But to get talked and threatening by a worker is too much.

2

Ashley

23 Jan 2024

·

Stayed 1 night

Bad attitudes, rudeness, unprofessional staff and managers, bullies, etc

2

Teressa

16 Jan 2024

·

There were four people working the desk when we tried to check in, but they made us wait because they said there was a "shift change." We stood by the desk the whole time and no shift occurred, but they still made us wait while they chatted about personal topics. They told us we would have to leave our ID to use a luggage cart. The halls were lined with linoleum tiles instead of carpeting and the signs on the ugly plain gray walls were missing half their letters. The bathroom had black mold everywhere and thick dust/crud on the under-sink area. The toilet seat was all scratched and worn away to the surface under the paint. The bed frames were for a larger sized mattress so they had long support beams sticking out. The room walls had chipped and peeling paint and was covered in scuffs and scratches. The lampshades were all broken and falling apart, looking like they had been pulled from a dumpster. The maps themselves had rust streaks all over the bases. The windows had broken seals and were completely fogged up, and also has weird black streaks on them like residue from old duct tape. The TV reception was so grainy it could not be watched.

6

James

23 Dec 2023

·

Stayed 1 night

The hotel according to pictures and bio posted looked very nice and appealing. Upon arrival it is a dump. Stayed to be able to see a grizzlies game. We checked in and got our room. Went on our day and came back. The shower curtain had holes in it and water for everywhere. The bed was like laying on nails. Every few mins through the night we kept hearing dinging from the elevators. Went to checkout and according to the description when booking there was breakfast. The lady behind the desk then informed me they quit doing that in 2020. Felt I was decived.

2

Veronica

28 Jun 2023

·

Stayed 1 night

Had a reservation for a one night stay for a flight the next morning, our reservation was given away so we arrived to no room for us. The property was dirty and had a potent smell of cigarettes inside the front lobby. The front desk receptionist was friendly and did what she could to help, but was very distracted by the people there visiting her trying to hand her something. My guess it was something unprofessional because she had to tell her friends she was in camera at work. There was people loitering around outside and am uncertain if these were guests of the hotel or just passerby’s. Not a place i will think to stay in the future should we ever visit the area again

8

Mrs

29 May 2023

·

Stayed 1 night

The staff here are wonderful!!

10

Barbara

19 May 2023

·

Stayed 1 night

Exceptional service at the front desk. Quiet, affordable And super convenient to the airport.

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Location

Convenient for the airport and Graceland, but many guests describe the surrounding area and on-site atmosphere as sketchy or unsafe, with loitering and occasional police presence.

Related guest reviews

4

Lindsay

30 Sept 2025

·

Stayed 1 night

A very tired hotel in a sketchy neighborhood. Now that they no longer have an airport shuttle there isn't much reason to stay there.

6

Trevor

28 Jul 2025

·

Stayed 1 night

This place was a bit rough but once inside the room it was okay I guess. What can someone do spectra for the the price. It was close to the airport but lots of rift raft folks around

2

Paula

16 Jul 2025

·

Stayed 1 night

Homeless Everywhere

2

Naima

2 Jun 2025

·

Stayed 1 night

Don’t stay in this hotel, I suppose to stay for one night I checked in at 10 Pm, the front desk woman have an attitude, first the elevator was out of order had to take the stairs, not safe guys in the hallway, when i reached the room it smell like mold and carpet is really dirty, holes in the wall, bathroom wall was cracked. tv doesn’t work. I was there just for couple hours waiting for flight, had to leave there can’t put up in the room I prefer to stay in the airport until flight time. Checking out the front desk woman was having an ugly attitude since I was reporting about the room.

2

Sharon

20 May 2025

·

Stayed 1 night

Broken needles in grass beside sidewalk to rooms. Carpet in hallway pulled up. TV just propped up against wall on dresser. Looked like homeless were being housed. People out front with stacks of belongings (not suitcases). Bottom of tub black. Did not feel safe place to stay. Left and rented room elsewhere.

4

Antionette

13 Oct 2024

·

Stayed 2 nights

There were police at the hotel everyday, for what reason, I dont know!

8

Jonathan

9 Jul 2024

·

Stayed 3 nights

It was close to graceland.

2

Ann

26 Apr 2024

·

Stayed 3 nights

Online is said it was an airport hotel which it was not. Pics must have been taken 20 years ago. We drove into the parking lot and there were people all over the lot in dented up cars just sitting there. Checked in and went down hallway into room which both smelled like a combo of weed, tobacco and smelly deodorizer. Turned around and immediately checked out and drove a few miles to a much nicer hotel. Hotels.com did a good job at advocating and getting me refunded.

2

Rhonda

10 Jun 2023

·

Stayed 1 night

Absolute trash in a horrible location. Groups of people hanging in parking lot in their vehicle.

10

Barbara

19 May 2023

·

Stayed 1 night

Exceptional service at the front desk. Quiet, affordable And super convenient to the airport.

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Dining

On-site dining is very limited: multiple reviews mention no free breakfast (or none provided despite expectations) and the bar/restaurant not operating.

Related guest reviews

10

Eliana

11 Aug 2025

·

Stayed 2 nights

Bed was comfy. Sad part no breakfast. .

2

Bobby

10 Aug 2025

·

Stayed 1 night

There was no TV in the room. The bed frame in the first room was not under the mattress properly. The elevator was very scary to ride on due to it being out of date and no certificates on the elevator walls to show it has been inspected, and the doors closed very slowly. The second room we went in, the bed frame was sticking out from the foot end of the mattress and was loose. There was only one full size bath towel and the pillows were too small for a king size bed. Also there was no breakfast service.

10

Kavita

11 Jun 2025

·

Stayed 1 night

Wish u would open your bar/restaurant. Its just a waste of space at this point. I would have gone there last nite had it been open. 1 Love K

4

Peyton

13 Oct 2024

·

Stayed 2 nights

The room was fairly clean. There were cracks in the room, I couldn’t find the ice machine. The pool was the worse. Not the best area but it’s conveniently by the airport. Staff in the afternoon is slightly rude. Not much to eat around there except for a gas station that is next door and a Popeyes which is walking distance across the street

2

Ana

8 Jul 2024

·

Stayed 2 nights

This place is horrible. Lamps in the room were rusted and didn’t work. You walked out of the room and it smelled like synthetic weed. AC was not working in the hallway and that made the smell worst. People were constantly coming in and out with trash bags. Too much commotion going on outside. We had to pay for breakfast. We checked out a day earlier.Never again will we go back to this place.

6

James

23 Dec 2023

·

Stayed 1 night

The hotel according to pictures and bio posted looked very nice and appealing. Upon arrival it is a dump. Stayed to be able to see a grizzlies game. We checked in and got our room. Went on our day and came back. The shower curtain had holes in it and water for everywhere. The bed was like laying on nails. Every few mins through the night we kept hearing dinging from the elevators. Went to checkout and according to the description when booking there was breakfast. The lady behind the desk then informed me they quit doing that in 2020. Felt I was decived.

2

Catherine

15 Nov 2023

·

Stayed 2 nights

I thought Wyndham properties were the best! I was dead wrong! The property doesn't even have a proper sign. No breakfast, no hot water, Don't waste your time going here.

4

D'Andre

9 Jun 2023

·

Stayed 1 night

No pool No gym No lounge or bar No spa nothing but the rooms Rooms are clean Staff is nice But microwave is rusted Tub stopped up Toilet runs

6

Theo L

6 Jan 2023

·

Stayed 1 night

No place to put laggage, no area or lobby lounge to sit, no food around the area. Never pickup phone call or reply email. Until check out I still don't find out that there has gym or not sunce no one want to puck up the phone.. and i thought it's include breakfast? Since i didn't get any details or mentioned anything about it t all. Even Hostel still have a seat and the area to sit at least

4

Joseph

1 Jan 2023

·

Stayed 19,357 nights

No drinkable water no lock on door, keycard didn't work, no ice machine, no working pool no fan in bathroom no free breakfast

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$48
February	US$53
March	US$55
August	US$59
September	US$49
October	US$49
November	US$53
December	US$47

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7 $74	8	9 $69	10
11	12	13	14	15	16	17 $60
18	19	20 $67	21	22	23 $60	24 $67
25 $67	26 $69	27	28	29	30	31

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $70
20	21	22	23	24	25	26
27 $58	28	29	30

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Superior Room, 2 Queen Beds

Deluxe Room, 1 King Bed

Deluxe Room, 2 Queen Beds

Room, 2 Queen Beds

Superior Room, 1 King Bed

Room, 1 King Bed

Room, Multiple Beds

Guest reviews

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Travelodge by Wyndham Memphis Airport/Graceland

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