Extended Stay America Premier Suites - Asheville

Everything was great. Staff were very friendly

Rooms are super nice! Sketchy ride up there. Very sharp curve.

William at check in was very friendly and helpful. I only had a one night stay, but that night the power went out for about 2 hours. During that time there was no communication on what was happening, phone lines were down so unable to call the front desk. It became very loud and “rowdy” from other patrons so I did not leave my room and kept the door locked from the inside, unsure if the keypads were working. The next morning fire alarm went off around 1015am, again no communication, it lasted a few minutes and went off, unclear if a false alarm or if we should evacuate, fire trucks showed up but no could give an explanation and people just stayed in their rooms? I did not feel very safe traveling and staying here alone with these circumstances, at least some communication would have been helpful because I realize those things are not usually in the control of anyone, but there seemed to be no procedures in place to help the people staying there.

The gym was a little small hard to move around in and get a good workout in

Very clean, spacious rooms. Friendly staff. There is a lot of dog poo around the property, which should be cleaned up. They should put tape over the flashing lights on the smoke alarms in the rooms. But other than that, it was a comfortable and affordable stay.