Amaranto Bacalar Hotel Boutique
From
$200
/ night
Select dates to see prices and availability
From
$200
/ night
About this property
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool.
Amenities
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool.
Business amenities
Featured amenities include a 24-hour front desk and luggage storage.
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.
Rooms
Make yourself at home in one of the 18 individually decorated guestrooms, featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, bathrobes, and slippers.
Location
When you stay at Amaranto Hotel Boutique in Bacalar, you'll be on the waterfront, a 1-minute drive from Lake Bacalar and 7 minutes from Laguna Bacalar Ecological Park. This hotel is 0.2 mi (0.3 km) from Cenote Cocalitos and 0.2 mi (0.3 km) from Cenote Azul.
What's nearby
Lake Bacalar(0.1 miles)
Cenote Azul(0.1 miles)
Cenote Cocalitos(0.2 miles)
Cenote Esmeralda(0.8 miles)
Cenote Negro(1.9 miles)
Municipal Spa of Bacalar(2.3 miles)
Fort of San Felipe(2.7 miles)
Zócalo(2.7 miles)
Laguna Bacalar Ecological Park(3 miles)
Ecopark Bacalar(3.9 miles)
Polytechnic University of Bacalar(4.9 miles)
Laguna Milagros(14.9 miles)
Payo Obispo Zoo(21.9 miles)
Santuario del Manati(22.1 miles)
Dr. Alfredo Barrera Marin Botanical Garden(22.1 miles)
Chetumal, Quintana Roo (CTM-Chetumal Intl.)(21.3 miles)
Corozal (CZH)(29.7 miles)
Airport shuttle
Restaurant
Swimming pool
Non-Smoking Rooms
Room Service
Tour Desk
Location
Costera, Bacalar, Quintana Roo, Mexico
Lake Bacalar (0.1 miles)
Cenote Azul (0.1 miles)
Cenote Cocalitos (0.2 miles)
Cenote Esmeralda (0.8 miles)
Cenote Negro (1.9 miles)
Municipal Spa of Bacalar (2.3 miles)
Room options
13
Suite King Lagoon View
Room details
1 King Bed
Sleeps 2
360 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
15
Junior Suite with Private Heated Poo
Room details
1 King Bed
Sleeps 2
360 ft²
BalconyAir ConditioningWi-Fi (Free)Private BathroomPlunge PoolOutdoor Private Spa Tub
12
Junior Suite King Lagoon View
Room details
1 King Bed
Sleeps 2
360 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
16
Master Suite with Private Heated Pool
Room details
1 King Bed
Sleeps 2
776 ft²
BalconySeparate Dining AreaAir ConditioningWi-Fi (Free)KitchenettePlunge PoolOutdoor Private Spa Tub
12
Suite Double Lagoon View
Room details
2 Full Beds
Sleeps 2
360 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
12
Junior Suite Double Lagoon View
Room details
2 Full Beds
Sleeps 2
360 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Amaranto Bacalar Hotel Boutique
9.3
Superb
Based on 91 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, Amaranto Bacalar Hotel Boutique is praised for its modern, attractive design, tranquil lagoonfront setting, friendly staff, and spacious rooms with beautiful views, while recurring drawbacks include many stairs with no elevator and limited on-site parking.
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What guests think
Across recent reviews, Amaranto Bacalar Hotel Boutique is praised for its modern, attractive design, tranquil lagoonfront setting, friendly staff, and spacious rooms with beautiful views, while recurring drawbacks include many stairs with no elevator and limited on-site parking.
Facilities include a small pool, terraces, and a private dock with free kayaks for easy lagoon access. Guests highlight tasty, fairly priced food, though menu variety and restaurant coordination can be limited, and service can run slow at times. Cleanliness is broadly strong, with a few isolated hiccups and one report of a temporary power outage affecting lower areas. Expect a scenic, relaxing stay with modern comforts and some access and service limitations.
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AI-generated summary based on recent guest reviews
Facilities
Lagoon access via a private dock with free kayaks is a highlight; there are pleasant terraces and a small but adequate pool. Note there is no elevator and lots of stairs, no on-site parking (street only), and one report of a power outage.
Related guest reviews
10
Kelli
Nov 30, 2024
·
Stayed 1 night
Amazing view over laguna! Very new, modern, clean, private, quiet. Beautiful finishes - tall wooden closet doors, huge terrace furniture, natural tile, arte design. Great AC & hot water. Nice pool, terraces, & dock on the water for swimming & lounging. We loved it.
Amazing view over laguna! Very new, modern, clean, private, quiet. Beautiful finishes - tall wooden closet doors, huge terrace furniture, natural tile, arte design. Great AC & hot water. Nice pool, terraces, & dock on the water for swimming & lounging. We loved it.
10
Claudia Elvira
Sep 18, 2025
·
Stayed 2 nights
El hotel está muy bonito, nuevo, con buenas amenidades y gran servicio y amabilidad del personal, alimentos con buen sazón y temperatura, el único inconveniente es que es muy cansado para moverte dentro del hotel porque todo está en diferente nivel (lobby, habitaciones, restaurant, área de piscina y laguna) y no se cuenta con elevador
El hotel está muy bonito, nuevo, con buenas amenidades y gran servicio y amabilidad del personal, alimentos con buen sazón y temperatura, el único inconveniente es que es muy cansado para moverte dentro del hotel porque todo está en diferente nivel (lobby, habitaciones, restaurant, área de piscina y laguna) y no se cuenta con elevador
10
Esperanza
Mar 5, 2025
·
Stayed 4 nights
El personal súper amable, las recámaras de muy buen tamaño, muy cómodas con vista espectacular. Alberca increíble y acceso a la Laguna con kayak que puedes usar sin costo. Divino diseño del hotel, buena comida.
El personal súper amable, las recámaras de muy buen tamaño, muy cómodas con vista espectacular. Alberca increíble y acceso a la Laguna con kayak que puedes usar sin costo. Divino diseño del hotel, buena comida.
4
Sandrine
Jan 31, 2026
·
Stayed 1 night
Un sacré problème d’odeurs sur les terrasses, aucun service (tout juste un petit déjeuner), pas de parking contrairement à ce qui est dit mais possibilité de se garer dans la rue. L’installation est neuve et belle mais aucun service et pas d’équipement (pas de table en terrasse au niveau du restaurant pour le petit déjeuner…)
Un sacré problème d’odeurs sur les terrasses, aucun service (tout juste un petit déjeuner), pas de parking contrairement à ce qui est dit mais possibilité de se garer dans la rue. L’installation est neuve et belle mais aucun service et pas d’équipement (pas de table en terrasse au niveau du restaurant pour le petit déjeuner…)
10
Bernardo
Jul 24, 2025
·
Stayed 2 nights
Hotel nuevo, excelente atención por parte del personal, accesible a varios clubes de playa. Tiene acceso a la laguna.
Hotel nuevo, excelente atención por parte del personal, accesible a varios clubes de playa. Tiene acceso a la laguna.
10
Virginia
Feb 12, 2025
·
Stayed 3 nights
Location was by far the best we have had travelling around Yucatan. Beware no parking just on side of the road The Good 1 the room was large, modern with plenty of storage well planned. 2 king bed with lovely bedding and comfortable mattress felt like home 3. Bathroom with separate WC and shower with amazing water pressure and plenty of hot water, rare in Mexico 4 mini fridge, nespresso capsule coffee maker, water provided and coffee 5 beautiful balcony with super comfortable extra large chairs views across the lagoon which were amazing WiFi worked really well Amenities lovely terraced areas with beautiful comfortable seating Pool small but adequate Private jetty to the lagoon which included again sun loungers, paddle boards and life jackets for free use on lake. Restaurant and food Hit and miss small menu with usual food like most restaurants in Mexico. Very reasonable prices for drinks and food which again is rare in tourist areas The staff however need to be trained and have a better attitude in the restaurant I believe the manager was the best Maria the worst. No elevator but staff on hand to help with your bags Reception checking in was excellent Fatima was by far the best and friendliest receptionist we have had in our Mexican tour the Morning ones were dower probably bored and in need of training.
Location was by far the best we have had travelling around Yucatan. Beware no parking just on side of the road The Good 1 the room was large, modern with plenty of storage well planned. 2 king bed with lovely bedding and comfortable mattress felt like home 3. Bathroom with separate WC and shower with amazing water pressure and plenty of hot water, rare in Mexico 4 mini fridge, nespresso capsule coffee maker, water provided and coffee 5 beautiful balcony with super comfortable extra large chairs views across the lagoon which were amazing WiFi worked really well Amenities lovely terraced areas with beautiful comfortable seating Pool small but adequate Private jetty to the lagoon which included again sun loungers, paddle boards and life jackets for free use on lake. Restaurant and food Hit and miss small menu with usual food like most restaurants in Mexico. Very reasonable prices for drinks and food which again is rare in tourist areas The staff however need to be trained and have a better attitude in the restaurant I believe the manager was the best Maria the worst. No elevator but staff on hand to help with your bags Reception checking in was excellent Fatima was by far the best and friendliest receptionist we have had in our Mexican tour the Morning ones were dower probably bored and in need of training.
10
Gustavo
Mar 31, 2025
·
Stayed 3 nights
Todo Perfecto!! muy lindo lugar, con todas las comodidades para disfrutar de la laguna!!
Todo Perfecto!! muy lindo lugar, con todas las comodidades para disfrutar de la laguna!!
10
DIEGO
Jan 12, 2025
·
Stayed 4 nights
Un hotel boutique nuevo con un diseño increíble, las instalaciones están preciosas y la ubicación está excelente. La habitación es amplia con acabados nuevos, mucho espacio de cajones y clóset. Cuenta con caja fuerte, frigobar, aire acondicionado, ventilador, cafetera y pantalla. La cama muy cómoda y la decoración hermosa. Lo mejor de todo, la vista a la laguna desde el balcón 😍 El baño cuenta con shampoo, acondicionador, body wash y body lotion. También secadora de pelo y plancha de ropa, solicitándolas en recepción. También cuenta con restaurante, las bebidas y los alimentos muy buenos. La alberca muy agradable y lo mejor de todo cuenta con su propio muelle, también cuenta con kayaks para el uso de huéspedes, de las mejores experiencias en nuestra estancia. Por último, pero no menos importante, la atención del personal excelente, un gran servicio y siempre al pendiente de lo que se nos ofreciera; la limpieza de todo el hotel y de la habitación excelente. Sin dudarlo regresaría a Amaranto Hotel Boutique ✨☀️
Un hotel boutique nuevo con un diseño increíble, las instalaciones están preciosas y la ubicación está excelente. La habitación es amplia con acabados nuevos, mucho espacio de cajones y clóset. Cuenta con caja fuerte, frigobar, aire acondicionado, ventilador, cafetera y pantalla. La cama muy cómoda y la decoración hermosa. Lo mejor de todo, la vista a la laguna desde el balcón 😍 El baño cuenta con shampoo, acondicionador, body wash y body lotion. También secadora de pelo y plancha de ropa, solicitándolas en recepción. También cuenta con restaurante, las bebidas y los alimentos muy buenos. La alberca muy agradable y lo mejor de todo cuenta con su propio muelle, también cuenta con kayaks para el uso de huéspedes, de las mejores experiencias en nuestra estancia. Por último, pero no menos importante, la atención del personal excelente, un gran servicio y siempre al pendiente de lo que se nos ofreciera; la limpieza de todo el hotel y de la habitación excelente. Sin dudarlo regresaría a Amaranto Hotel Boutique ✨☀️
10
Tomas
Jan 13, 2025
·
The property is brand new and the rooms are beautiful. The staff - at check in, at the restaurant, and cleaning the rooms - was great. The view of the lagoon from the rooms is amazing. We really liked being able to take out the kayaks for a spin. The restaurant is very good and also very reasonably priced. We ate breakfast twice and dinner three times. We had great food and drink down there. Overall, we had a fantastic experience at Amaranto and would go back again.
The property is brand new and the rooms are beautiful. The staff - at check in, at the restaurant, and cleaning the rooms - was great. The view of the lagoon from the rooms is amazing. We really liked being able to take out the kayaks for a spin. The restaurant is very good and also very reasonably priced. We ate breakfast twice and dinner three times. We had great food and drink down there. Overall, we had a fantastic experience at Amaranto and would go back again.
10
Alejandro
Jan 20, 2026
·
Stayed 3 nights
La habitación está increíble, espaciosa y la alberca o fosa de agua muy agradable.
La habitación está increíble, espaciosa y la alberca o fosa de agua muy agradable.
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews consistently describe the hotel as new and very clean, with housekeeping generally praised. A few issues occurred, including a missed room clean, staff moving personal items, and terrace odors.
Related guest reviews
10
EDUARDO
Feb 25, 2025
·
Stayed 4 nights
Nueva la propiedad, muy cálidos los empleados, excelente servicio y muy lindo el lugar!
Nueva la propiedad, muy cálidos los empleados, excelente servicio y muy lindo el lugar!
10
Kelli
Nov 30, 2024
·
Stayed 1 night
Amazing view over laguna! Very new, modern, clean, private, quiet. Beautiful finishes - tall wooden closet doors, huge terrace furniture, natural tile, arte design. Great AC & hot water. Nice pool, terraces, & dock on the water for swimming & lounging. We loved it.
Amazing view over laguna! Very new, modern, clean, private, quiet. Beautiful finishes - tall wooden closet doors, huge terrace furniture, natural tile, arte design. Great AC & hot water. Nice pool, terraces, & dock on the water for swimming & lounging. We loved it.
10
Mitzy
Dec 30, 2024
·
Stayed 2 nights
We had an absolutely unforgettable stay at this stunning hotel. From the moment I arrived, the service was impeccable, with every member of the staff going above and beyond to make my experience special. A special shoutout to Daniel, whose attentiveness and warm hospitality truly made a difference. The location of this hotel is a hidden gem—peaceful, serene, and perfect for anyone seeking tranquility. The hotel itself is modern, clean, and beautifully designed, with breathtaking views that never failed to impress. Whether you’re relaxing by the lagoon or taking a kayak out to explore, you’ll find peace and beauty around every corner. The restaurant was another highlight. The food was nothing short of delicious—fresh, flavorful, and made to order. Honestly, there’s no need to look elsewhere when you can enjoy such fantastic meals right at the hotel. If you’re looking to unwind and enjoy some of the most peaceful surroundings, this is the place to be. I’ll definitely be returning—highly recommended!
We had an absolutely unforgettable stay at this stunning hotel. From the moment I arrived, the service was impeccable, with every member of the staff going above and beyond to make my experience special. A special shoutout to Daniel, whose attentiveness and warm hospitality truly made a difference. The location of this hotel is a hidden gem—peaceful, serene, and perfect for anyone seeking tranquility. The hotel itself is modern, clean, and beautifully designed, with breathtaking views that never failed to impress. Whether you’re relaxing by the lagoon or taking a kayak out to explore, you’ll find peace and beauty around every corner. The restaurant was another highlight. The food was nothing short of delicious—fresh, flavorful, and made to order. Honestly, there’s no need to look elsewhere when you can enjoy such fantastic meals right at the hotel. If you’re looking to unwind and enjoy some of the most peaceful surroundings, this is the place to be. I’ll definitely be returning—highly recommended!
10
Maria
Jan 17, 2025
·
Stayed 3 nights
Todo muy bien, solo falta un poquito más de personal, pero el que hay le hecha muchas ganas pero aún así se tardan en las solicitudes por que son pocos . Pero al final resuelven y el lugar es fantástico , todas las habitaciones tienen vista a la laguna y eso cuenta mucho! Todo es nuevo y limpio! Faltan más opciones en menú pero funciona . 😁
Todo muy bien, solo falta un poquito más de personal, pero el que hay le hecha muchas ganas pero aún así se tardan en las solicitudes por que son pocos . Pero al final resuelven y el lugar es fantástico , todas las habitaciones tienen vista a la laguna y eso cuenta mucho! Todo es nuevo y limpio! Faltan más opciones en menú pero funciona . 😁
10
Celic
Jan 28, 2025
·
Stayed 3 nights
Las instalaciones son de primer nivel todo limpio y nuevo, muy bien ejecutado arquitectónicamente. La ropa de cama muy cómoda y las toallas en excelente estado. El personal siempre dispuesto y muy amable. Una de las noches tuvimos un tema con falta de aseo a la habitación, pero se resolvió al día siguiente. Desde el momento de hacer mi reservación fueron muy amables e incluso tuvieron un detalle muy lindo de felicitación en la habitación pues les comenté que celebrábamos un cumpleaños. Lo único que le hace falta al hotel es mejorar su servicio de wifi y tener teléfonos en las habitaciones para contactar mas fácilmente a recepción o restaurante.
Las instalaciones son de primer nivel todo limpio y nuevo, muy bien ejecutado arquitectónicamente. La ropa de cama muy cómoda y las toallas en excelente estado. El personal siempre dispuesto y muy amable. Una de las noches tuvimos un tema con falta de aseo a la habitación, pero se resolvió al día siguiente. Desde el momento de hacer mi reservación fueron muy amables e incluso tuvieron un detalle muy lindo de felicitación en la habitación pues les comenté que celebrábamos un cumpleaños. Lo único que le hace falta al hotel es mejorar su servicio de wifi y tener teléfonos en las habitaciones para contactar mas fácilmente a recepción o restaurante.
6
Paul
Jan 23, 2026
·
Stayed 3 nights
There is a full kitchen but not plates, cups, cutlery or soap. Fridge is so small, hard to store anything in there. Lots of stairs if you are staying in the suites on the top floors. Cleaners were great but moved things and closed/packed suitcases away. Was a little bit annoyed by that as they did not know who’s clothes were who’s. Ordered a bottle of wine to our room and it took 1 hour and 30’mins for it to arrive. Lastly our door to our suite was difficult to close and properly lock. Had to pretty much slam it shut to make sure it would lock.
There is a full kitchen but not plates, cups, cutlery or soap. Fridge is so small, hard to store anything in there. Lots of stairs if you are staying in the suites on the top floors. Cleaners were great but moved things and closed/packed suitcases away. Was a little bit annoyed by that as they did not know who’s clothes were who’s. Ordered a bottle of wine to our room and it took 1 hour and 30’mins for it to arrive. Lastly our door to our suite was difficult to close and properly lock. Had to pretty much slam it shut to make sure it would lock.
10
Ruben
May 22, 2025
·
Stayed 3 nights
The staff was friendly and helpful. However, the hotel could improve in a few areas. Guests should be asked about accessibility needs in advance, especially regarding stair access. Cleanliness was acceptable. During our stay, a power outage affected the lower levels, including the restaurant and bar, for two days.
The staff was friendly and helpful. However, the hotel could improve in a few areas. Guests should be asked about accessibility needs in advance, especially regarding stair access. Cleanliness was acceptable. During our stay, a power outage affected the lower levels, including the restaurant and bar, for two days.
4
Sandrine
Jan 31, 2026
·
Stayed 1 night
Un sacré problème d’odeurs sur les terrasses, aucun service (tout juste un petit déjeuner), pas de parking contrairement à ce qui est dit mais possibilité de se garer dans la rue. L’installation est neuve et belle mais aucun service et pas d’équipement (pas de table en terrasse au niveau du restaurant pour le petit déjeuner…)
Un sacré problème d’odeurs sur les terrasses, aucun service (tout juste un petit déjeuner), pas de parking contrairement à ce qui est dit mais possibilité de se garer dans la rue. L’installation est neuve et belle mais aucun service et pas d’équipement (pas de table en terrasse au niveau du restaurant pour le petit déjeuner…)
10
SEUNGWON
Jan 4, 2025
·
Stayed 3 nights
직원들이 모두 매우 친절하고, 숙소는 예쁘고, 깨끗하다. 레스토랑의 모든 음식도 맛있었다.
직원들이 모두 매우 친절하고, 숙소는 예쁘고, 깨끗하다. 레스토랑의 모든 음식도 맛있었다.
10
DIEGO
Jan 12, 2025
·
Stayed 4 nights
Un hotel boutique nuevo con un diseño increíble, las instalaciones están preciosas y la ubicación está excelente. La habitación es amplia con acabados nuevos, mucho espacio de cajones y clóset. Cuenta con caja fuerte, frigobar, aire acondicionado, ventilador, cafetera y pantalla. La cama muy cómoda y la decoración hermosa. Lo mejor de todo, la vista a la laguna desde el balcón 😍 El baño cuenta con shampoo, acondicionador, body wash y body lotion. También secadora de pelo y plancha de ropa, solicitándolas en recepción. También cuenta con restaurante, las bebidas y los alimentos muy buenos. La alberca muy agradable y lo mejor de todo cuenta con su propio muelle, también cuenta con kayaks para el uso de huéspedes, de las mejores experiencias en nuestra estancia. Por último, pero no menos importante, la atención del personal excelente, un gran servicio y siempre al pendiente de lo que se nos ofreciera; la limpieza de todo el hotel y de la habitación excelente. Sin dudarlo regresaría a Amaranto Hotel Boutique ✨☀️
Un hotel boutique nuevo con un diseño increíble, las instalaciones están preciosas y la ubicación está excelente. La habitación es amplia con acabados nuevos, mucho espacio de cajones y clóset. Cuenta con caja fuerte, frigobar, aire acondicionado, ventilador, cafetera y pantalla. La cama muy cómoda y la decoración hermosa. Lo mejor de todo, la vista a la laguna desde el balcón 😍 El baño cuenta con shampoo, acondicionador, body wash y body lotion. También secadora de pelo y plancha de ropa, solicitándolas en recepción. También cuenta con restaurante, las bebidas y los alimentos muy buenos. La alberca muy agradable y lo mejor de todo cuenta con su propio muelle, también cuenta con kayaks para el uso de huéspedes, de las mejores experiencias en nuestra estancia. Por último, pero no menos importante, la atención del personal excelente, un gran servicio y siempre al pendiente de lo que se nos ofreciera; la limpieza de todo el hotel y de la habitación excelente. Sin dudarlo regresaría a Amaranto Hotel Boutique ✨☀️
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AI-generated summary based on recent guest reviews
Rooms
Rooms are modern, spacious, and comfortable, many with large balconies and striking lagoon views; AC and hot water work well. Some find beds firm, upper suites require many stairs, small fridges and a stiff door lock were noted, and Wi-Fi feedback is mixed.
Related guest reviews
10
Kelli
Nov 30, 2024
·
Stayed 1 night
Amazing view over laguna! Very new, modern, clean, private, quiet. Beautiful finishes - tall wooden closet doors, huge terrace furniture, natural tile, arte design. Great AC & hot water. Nice pool, terraces, & dock on the water for swimming & lounging. We loved it.
Amazing view over laguna! Very new, modern, clean, private, quiet. Beautiful finishes - tall wooden closet doors, huge terrace furniture, natural tile, arte design. Great AC & hot water. Nice pool, terraces, & dock on the water for swimming & lounging. We loved it.
10
Lizbeth
Jan 19, 2025
·
Stayed 4 nights
El restaurante es muy bueno, las habitaciones son cómodas y tienen muy bonita vista
El restaurante es muy bueno, las habitaciones son cómodas y tienen muy bonita vista
10
Maria
Jan 17, 2025
·
Stayed 3 nights
Todo muy bien, solo falta un poquito más de personal, pero el que hay le hecha muchas ganas pero aún así se tardan en las solicitudes por que son pocos . Pero al final resuelven y el lugar es fantástico , todas las habitaciones tienen vista a la laguna y eso cuenta mucho! Todo es nuevo y limpio! Faltan más opciones en menú pero funciona . 😁
Todo muy bien, solo falta un poquito más de personal, pero el que hay le hecha muchas ganas pero aún así se tardan en las solicitudes por que son pocos . Pero al final resuelven y el lugar es fantástico , todas las habitaciones tienen vista a la laguna y eso cuenta mucho! Todo es nuevo y limpio! Faltan más opciones en menú pero funciona . 😁
10
Celic
Jan 28, 2025
·
Stayed 3 nights
Las instalaciones son de primer nivel todo limpio y nuevo, muy bien ejecutado arquitectónicamente. La ropa de cama muy cómoda y las toallas en excelente estado. El personal siempre dispuesto y muy amable. Una de las noches tuvimos un tema con falta de aseo a la habitación, pero se resolvió al día siguiente. Desde el momento de hacer mi reservación fueron muy amables e incluso tuvieron un detalle muy lindo de felicitación en la habitación pues les comenté que celebrábamos un cumpleaños. Lo único que le hace falta al hotel es mejorar su servicio de wifi y tener teléfonos en las habitaciones para contactar mas fácilmente a recepción o restaurante.
Las instalaciones son de primer nivel todo limpio y nuevo, muy bien ejecutado arquitectónicamente. La ropa de cama muy cómoda y las toallas en excelente estado. El personal siempre dispuesto y muy amable. Una de las noches tuvimos un tema con falta de aseo a la habitación, pero se resolvió al día siguiente. Desde el momento de hacer mi reservación fueron muy amables e incluso tuvieron un detalle muy lindo de felicitación en la habitación pues les comenté que celebrábamos un cumpleaños. Lo único que le hace falta al hotel es mejorar su servicio de wifi y tener teléfonos en las habitaciones para contactar mas fácilmente a recepción o restaurante.
6
Paul
Jan 23, 2026
·
Stayed 3 nights
There is a full kitchen but not plates, cups, cutlery or soap. Fridge is so small, hard to store anything in there. Lots of stairs if you are staying in the suites on the top floors. Cleaners were great but moved things and closed/packed suitcases away. Was a little bit annoyed by that as they did not know who’s clothes were who’s. Ordered a bottle of wine to our room and it took 1 hour and 30’mins for it to arrive. Lastly our door to our suite was difficult to close and properly lock. Had to pretty much slam it shut to make sure it would lock.
There is a full kitchen but not plates, cups, cutlery or soap. Fridge is so small, hard to store anything in there. Lots of stairs if you are staying in the suites on the top floors. Cleaners were great but moved things and closed/packed suitcases away. Was a little bit annoyed by that as they did not know who’s clothes were who’s. Ordered a bottle of wine to our room and it took 1 hour and 30’mins for it to arrive. Lastly our door to our suite was difficult to close and properly lock. Had to pretty much slam it shut to make sure it would lock.
10
Esperanza
Mar 5, 2025
·
Stayed 4 nights
El personal súper amable, las recámaras de muy buen tamaño, muy cómodas con vista espectacular. Alberca increíble y acceso a la Laguna con kayak que puedes usar sin costo. Divino diseño del hotel, buena comida.
El personal súper amable, las recámaras de muy buen tamaño, muy cómodas con vista espectacular. Alberca increíble y acceso a la Laguna con kayak que puedes usar sin costo. Divino diseño del hotel, buena comida.
10
Lorraine
Mar 20, 2025
·
Stayed 2 nights
Great staff, so friendly and helpful. Nice room with a great view, definitely will stay there again!
Great staff, so friendly and helpful. Nice room with a great view, definitely will stay there again!
10
Virginia
Feb 12, 2025
·
Stayed 3 nights
Location was by far the best we have had travelling around Yucatan. Beware no parking just on side of the road The Good 1 the room was large, modern with plenty of storage well planned. 2 king bed with lovely bedding and comfortable mattress felt like home 3. Bathroom with separate WC and shower with amazing water pressure and plenty of hot water, rare in Mexico 4 mini fridge, nespresso capsule coffee maker, water provided and coffee 5 beautiful balcony with super comfortable extra large chairs views across the lagoon which were amazing WiFi worked really well Amenities lovely terraced areas with beautiful comfortable seating Pool small but adequate Private jetty to the lagoon which included again sun loungers, paddle boards and life jackets for free use on lake. Restaurant and food Hit and miss small menu with usual food like most restaurants in Mexico. Very reasonable prices for drinks and food which again is rare in tourist areas The staff however need to be trained and have a better attitude in the restaurant I believe the manager was the best Maria the worst. No elevator but staff on hand to help with your bags Reception checking in was excellent Fatima was by far the best and friendliest receptionist we have had in our Mexican tour the Morning ones were dower probably bored and in need of training.
Location was by far the best we have had travelling around Yucatan. Beware no parking just on side of the road The Good 1 the room was large, modern with plenty of storage well planned. 2 king bed with lovely bedding and comfortable mattress felt like home 3. Bathroom with separate WC and shower with amazing water pressure and plenty of hot water, rare in Mexico 4 mini fridge, nespresso capsule coffee maker, water provided and coffee 5 beautiful balcony with super comfortable extra large chairs views across the lagoon which were amazing WiFi worked really well Amenities lovely terraced areas with beautiful comfortable seating Pool small but adequate Private jetty to the lagoon which included again sun loungers, paddle boards and life jackets for free use on lake. Restaurant and food Hit and miss small menu with usual food like most restaurants in Mexico. Very reasonable prices for drinks and food which again is rare in tourist areas The staff however need to be trained and have a better attitude in the restaurant I believe the manager was the best Maria the worst. No elevator but staff on hand to help with your bags Reception checking in was excellent Fatima was by far the best and friendliest receptionist we have had in our Mexican tour the Morning ones were dower probably bored and in need of training.
10
DIEGO
Jan 12, 2025
·
Stayed 4 nights
Un hotel boutique nuevo con un diseño increíble, las instalaciones están preciosas y la ubicación está excelente. La habitación es amplia con acabados nuevos, mucho espacio de cajones y clóset. Cuenta con caja fuerte, frigobar, aire acondicionado, ventilador, cafetera y pantalla. La cama muy cómoda y la decoración hermosa. Lo mejor de todo, la vista a la laguna desde el balcón 😍 El baño cuenta con shampoo, acondicionador, body wash y body lotion. También secadora de pelo y plancha de ropa, solicitándolas en recepción. También cuenta con restaurante, las bebidas y los alimentos muy buenos. La alberca muy agradable y lo mejor de todo cuenta con su propio muelle, también cuenta con kayaks para el uso de huéspedes, de las mejores experiencias en nuestra estancia. Por último, pero no menos importante, la atención del personal excelente, un gran servicio y siempre al pendiente de lo que se nos ofreciera; la limpieza de todo el hotel y de la habitación excelente. Sin dudarlo regresaría a Amaranto Hotel Boutique ✨☀️
Un hotel boutique nuevo con un diseño increíble, las instalaciones están preciosas y la ubicación está excelente. La habitación es amplia con acabados nuevos, mucho espacio de cajones y clóset. Cuenta con caja fuerte, frigobar, aire acondicionado, ventilador, cafetera y pantalla. La cama muy cómoda y la decoración hermosa. Lo mejor de todo, la vista a la laguna desde el balcón 😍 El baño cuenta con shampoo, acondicionador, body wash y body lotion. También secadora de pelo y plancha de ropa, solicitándolas en recepción. También cuenta con restaurante, las bebidas y los alimentos muy buenos. La alberca muy agradable y lo mejor de todo cuenta con su propio muelle, también cuenta con kayaks para el uso de huéspedes, de las mejores experiencias en nuestra estancia. Por último, pero no menos importante, la atención del personal excelente, un gran servicio y siempre al pendiente de lo que se nos ofreciera; la limpieza de todo el hotel y de la habitación excelente. Sin dudarlo regresaría a Amaranto Hotel Boutique ✨☀️
10
Alejandro
Jan 20, 2026
·
Stayed 3 nights
La habitación está increíble, espaciosa y la alberca o fosa de agua muy agradable.
La habitación está increíble, espaciosa y la alberca o fosa de agua muy agradable.
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly and helpful across the property. Service consistency can lag, with slow restaurant service or deliveries and occasional training or attitude issues; accessibility needs aren’t always discussed in advance.
Related guest reviews
10
Mitzy
Dec 30, 2024
·
Stayed 2 nights
We had an absolutely unforgettable stay at this stunning hotel. From the moment I arrived, the service was impeccable, with every member of the staff going above and beyond to make my experience special. A special shoutout to Daniel, whose attentiveness and warm hospitality truly made a difference. The location of this hotel is a hidden gem—peaceful, serene, and perfect for anyone seeking tranquility. The hotel itself is modern, clean, and beautifully designed, with breathtaking views that never failed to impress. Whether you’re relaxing by the lagoon or taking a kayak out to explore, you’ll find peace and beauty around every corner. The restaurant was another highlight. The food was nothing short of delicious—fresh, flavorful, and made to order. Honestly, there’s no need to look elsewhere when you can enjoy such fantastic meals right at the hotel. If you’re looking to unwind and enjoy some of the most peaceful surroundings, this is the place to be. I’ll definitely be returning—highly recommended!
We had an absolutely unforgettable stay at this stunning hotel. From the moment I arrived, the service was impeccable, with every member of the staff going above and beyond to make my experience special. A special shoutout to Daniel, whose attentiveness and warm hospitality truly made a difference. The location of this hotel is a hidden gem—peaceful, serene, and perfect for anyone seeking tranquility. The hotel itself is modern, clean, and beautifully designed, with breathtaking views that never failed to impress. Whether you’re relaxing by the lagoon or taking a kayak out to explore, you’ll find peace and beauty around every corner. The restaurant was another highlight. The food was nothing short of delicious—fresh, flavorful, and made to order. Honestly, there’s no need to look elsewhere when you can enjoy such fantastic meals right at the hotel. If you’re looking to unwind and enjoy some of the most peaceful surroundings, this is the place to be. I’ll definitely be returning—highly recommended!
10
Claudia Elvira
Sep 18, 2025
·
Stayed 2 nights
El hotel está muy bonito, nuevo, con buenas amenidades y gran servicio y amabilidad del personal, alimentos con buen sazón y temperatura, el único inconveniente es que es muy cansado para moverte dentro del hotel porque todo está en diferente nivel (lobby, habitaciones, restaurant, área de piscina y laguna) y no se cuenta con elevador
El hotel está muy bonito, nuevo, con buenas amenidades y gran servicio y amabilidad del personal, alimentos con buen sazón y temperatura, el único inconveniente es que es muy cansado para moverte dentro del hotel porque todo está en diferente nivel (lobby, habitaciones, restaurant, área de piscina y laguna) y no se cuenta con elevador
10
Maria
Jan 17, 2025
·
Stayed 3 nights
Todo muy bien, solo falta un poquito más de personal, pero el que hay le hecha muchas ganas pero aún así se tardan en las solicitudes por que son pocos . Pero al final resuelven y el lugar es fantástico , todas las habitaciones tienen vista a la laguna y eso cuenta mucho! Todo es nuevo y limpio! Faltan más opciones en menú pero funciona . 😁
Todo muy bien, solo falta un poquito más de personal, pero el que hay le hecha muchas ganas pero aún así se tardan en las solicitudes por que son pocos . Pero al final resuelven y el lugar es fantástico , todas las habitaciones tienen vista a la laguna y eso cuenta mucho! Todo es nuevo y limpio! Faltan más opciones en menú pero funciona . 😁
6
Paul
Jan 23, 2026
·
Stayed 3 nights
There is a full kitchen but not plates, cups, cutlery or soap. Fridge is so small, hard to store anything in there. Lots of stairs if you are staying in the suites on the top floors. Cleaners were great but moved things and closed/packed suitcases away. Was a little bit annoyed by that as they did not know who’s clothes were who’s. Ordered a bottle of wine to our room and it took 1 hour and 30’mins for it to arrive. Lastly our door to our suite was difficult to close and properly lock. Had to pretty much slam it shut to make sure it would lock.
There is a full kitchen but not plates, cups, cutlery or soap. Fridge is so small, hard to store anything in there. Lots of stairs if you are staying in the suites on the top floors. Cleaners were great but moved things and closed/packed suitcases away. Was a little bit annoyed by that as they did not know who’s clothes were who’s. Ordered a bottle of wine to our room and it took 1 hour and 30’mins for it to arrive. Lastly our door to our suite was difficult to close and properly lock. Had to pretty much slam it shut to make sure it would lock.
10
CARLOS LOPEZ ARANDA
Jan 9, 2025
·
Stayed 3 nights
Best Hotel in Bacalar, restaurant offers great menu at great price. Brand new and great service.
Best Hotel in Bacalar, restaurant offers great menu at great price. Brand new and great service.
10
Lorraine
Mar 20, 2025
·
Stayed 2 nights
Great staff, so friendly and helpful. Nice room with a great view, definitely will stay there again!
Great staff, so friendly and helpful. Nice room with a great view, definitely will stay there again!
10
Geoffrey
Jul 23, 2025
·
Stayed 7 nights
10/10 location, view, staff, comfort, access to activities - this location and Bacalar is 10/10
10/10 location, view, staff, comfort, access to activities - this location and Bacalar is 10/10
10
Bernardo
Jul 24, 2025
·
Stayed 2 nights
Hotel nuevo, excelente atención por parte del personal, accesible a varios clubes de playa. Tiene acceso a la laguna.
Hotel nuevo, excelente atención por parte del personal, accesible a varios clubes de playa. Tiene acceso a la laguna.
10
Virginia
Feb 12, 2025
·
Stayed 3 nights
Location was by far the best we have had travelling around Yucatan. Beware no parking just on side of the road The Good 1 the room was large, modern with plenty of storage well planned. 2 king bed with lovely bedding and comfortable mattress felt like home 3. Bathroom with separate WC and shower with amazing water pressure and plenty of hot water, rare in Mexico 4 mini fridge, nespresso capsule coffee maker, water provided and coffee 5 beautiful balcony with super comfortable extra large chairs views across the lagoon which were amazing WiFi worked really well Amenities lovely terraced areas with beautiful comfortable seating Pool small but adequate Private jetty to the lagoon which included again sun loungers, paddle boards and life jackets for free use on lake. Restaurant and food Hit and miss small menu with usual food like most restaurants in Mexico. Very reasonable prices for drinks and food which again is rare in tourist areas The staff however need to be trained and have a better attitude in the restaurant I believe the manager was the best Maria the worst. No elevator but staff on hand to help with your bags Reception checking in was excellent Fatima was by far the best and friendliest receptionist we have had in our Mexican tour the Morning ones were dower probably bored and in need of training.
Location was by far the best we have had travelling around Yucatan. Beware no parking just on side of the road The Good 1 the room was large, modern with plenty of storage well planned. 2 king bed with lovely bedding and comfortable mattress felt like home 3. Bathroom with separate WC and shower with amazing water pressure and plenty of hot water, rare in Mexico 4 mini fridge, nespresso capsule coffee maker, water provided and coffee 5 beautiful balcony with super comfortable extra large chairs views across the lagoon which were amazing WiFi worked really well Amenities lovely terraced areas with beautiful comfortable seating Pool small but adequate Private jetty to the lagoon which included again sun loungers, paddle boards and life jackets for free use on lake. Restaurant and food Hit and miss small menu with usual food like most restaurants in Mexico. Very reasonable prices for drinks and food which again is rare in tourist areas The staff however need to be trained and have a better attitude in the restaurant I believe the manager was the best Maria the worst. No elevator but staff on hand to help with your bags Reception checking in was excellent Fatima was by far the best and friendliest receptionist we have had in our Mexican tour the Morning ones were dower probably bored and in need of training.
10
Tomas
Jan 13, 2025
·
The property is brand new and the rooms are beautiful. The staff - at check in, at the restaurant, and cleaning the rooms - was great. The view of the lagoon from the rooms is amazing. We really liked being able to take out the kayaks for a spin. The restaurant is very good and also very reasonably priced. We ate breakfast twice and dinner three times. We had great food and drink down there. Overall, we had a fantastic experience at Amaranto and would go back again.
The property is brand new and the rooms are beautiful. The staff - at check in, at the restaurant, and cleaning the rooms - was great. The view of the lagoon from the rooms is amazing. We really liked being able to take out the kayaks for a spin. The restaurant is very good and also very reasonably priced. We ate breakfast twice and dinner three times. We had great food and drink down there. Overall, we had a fantastic experience at Amaranto and would go back again.
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AI-generated summary based on recent guest reviews
Location
Scenic, peaceful lagoonfront setting with easy access to activities and reasonable proximity to town. Parking is street-only.
Related guest reviews
10
HUGO ALEJANDRO
Dec 29, 2024
·
Stayed 2 nights
La mejor experiencia para hospedarse por Bacalar, la atención tanto de la recepción y todo el personal fue muy amable.. el chico del Restaurante muy atento, la comida 10/10, sin duda volveríamos a hospedarnos 🙏… La vista a la Laguna otra experiencia tanto al amanecer, como al atardecer !
La mejor experiencia para hospedarse por Bacalar, la atención tanto de la recepción y todo el personal fue muy amable.. el chico del Restaurante muy atento, la comida 10/10, sin duda volveríamos a hospedarnos 🙏… La vista a la Laguna otra experiencia tanto al amanecer, como al atardecer !
10
Kelli
Nov 30, 2024
·
Stayed 1 night
Amazing view over laguna! Very new, modern, clean, private, quiet. Beautiful finishes - tall wooden closet doors, huge terrace furniture, natural tile, arte design. Great AC & hot water. Nice pool, terraces, & dock on the water for swimming & lounging. We loved it.
Amazing view over laguna! Very new, modern, clean, private, quiet. Beautiful finishes - tall wooden closet doors, huge terrace furniture, natural tile, arte design. Great AC & hot water. Nice pool, terraces, & dock on the water for swimming & lounging. We loved it.
10
Esperanza
Mar 5, 2025
·
Stayed 4 nights
El personal súper amable, las recámaras de muy buen tamaño, muy cómodas con vista espectacular. Alberca increíble y acceso a la Laguna con kayak que puedes usar sin costo. Divino diseño del hotel, buena comida.
El personal súper amable, las recámaras de muy buen tamaño, muy cómodas con vista espectacular. Alberca increíble y acceso a la Laguna con kayak que puedes usar sin costo. Divino diseño del hotel, buena comida.
10
Elsa
Feb 16, 2025
·
Stayed 1 night
The location was perfect transit to the center of town
The location was perfect transit to the center of town
10
Elizabeth
Jan 17, 2025
·
Stayed 3 nights
Beautiful hotel and location. They even put a slice of birthday cake in our room as we were celebrating. Quiet and peaceful. Staff all very friendly
Beautiful hotel and location. They even put a slice of birthday cake in our room as we were celebrating. Quiet and peaceful. Staff all very friendly
10
Geoffrey
Jul 23, 2025
·
Stayed 7 nights
10/10 location, view, staff, comfort, access to activities - this location and Bacalar is 10/10
10/10 location, view, staff, comfort, access to activities - this location and Bacalar is 10/10
10
Bernardo
Jul 24, 2025
·
Stayed 2 nights
Hotel nuevo, excelente atención por parte del personal, accesible a varios clubes de playa. Tiene acceso a la laguna.
Hotel nuevo, excelente atención por parte del personal, accesible a varios clubes de playa. Tiene acceso a la laguna.
10
Virginia
Feb 12, 2025
·
Stayed 3 nights
Location was by far the best we have had travelling around Yucatan. Beware no parking just on side of the road The Good 1 the room was large, modern with plenty of storage well planned. 2 king bed with lovely bedding and comfortable mattress felt like home 3. Bathroom with separate WC and shower with amazing water pressure and plenty of hot water, rare in Mexico 4 mini fridge, nespresso capsule coffee maker, water provided and coffee 5 beautiful balcony with super comfortable extra large chairs views across the lagoon which were amazing WiFi worked really well Amenities lovely terraced areas with beautiful comfortable seating Pool small but adequate Private jetty to the lagoon which included again sun loungers, paddle boards and life jackets for free use on lake. Restaurant and food Hit and miss small menu with usual food like most restaurants in Mexico. Very reasonable prices for drinks and food which again is rare in tourist areas The staff however need to be trained and have a better attitude in the restaurant I believe the manager was the best Maria the worst. No elevator but staff on hand to help with your bags Reception checking in was excellent Fatima was by far the best and friendliest receptionist we have had in our Mexican tour the Morning ones were dower probably bored and in need of training.
Location was by far the best we have had travelling around Yucatan. Beware no parking just on side of the road The Good 1 the room was large, modern with plenty of storage well planned. 2 king bed with lovely bedding and comfortable mattress felt like home 3. Bathroom with separate WC and shower with amazing water pressure and plenty of hot water, rare in Mexico 4 mini fridge, nespresso capsule coffee maker, water provided and coffee 5 beautiful balcony with super comfortable extra large chairs views across the lagoon which were amazing WiFi worked really well Amenities lovely terraced areas with beautiful comfortable seating Pool small but adequate Private jetty to the lagoon which included again sun loungers, paddle boards and life jackets for free use on lake. Restaurant and food Hit and miss small menu with usual food like most restaurants in Mexico. Very reasonable prices for drinks and food which again is rare in tourist areas The staff however need to be trained and have a better attitude in the restaurant I believe the manager was the best Maria the worst. No elevator but staff on hand to help with your bags Reception checking in was excellent Fatima was by far the best and friendliest receptionist we have had in our Mexican tour the Morning ones were dower probably bored and in need of training.
10
MANUEL
Aug 11, 2025
·
Stayed 3 nights
Está muy bien el lugar, tranquilo e ideal para unos días de descanso… las vistas increíbles… Solo mejorar un poco la coordinación en restaurante, pero muy bien
Está muy bien el lugar, tranquilo e ideal para unos días de descanso… las vistas increíbles… Solo mejorar un poco la coordinación en restaurante, pero muy bien
10
Tomas
Jan 13, 2025
·
The property is brand new and the rooms are beautiful. The staff - at check in, at the restaurant, and cleaning the rooms - was great. The view of the lagoon from the rooms is amazing. We really liked being able to take out the kayaks for a spin. The restaurant is very good and also very reasonably priced. We ate breakfast twice and dinner three times. We had great food and drink down there. Overall, we had a fantastic experience at Amaranto and would go back again.
The property is brand new and the rooms are beautiful. The staff - at check in, at the restaurant, and cleaning the rooms - was great. The view of the lagoon from the rooms is amazing. We really liked being able to take out the kayaks for a spin. The restaurant is very good and also very reasonably priced. We ate breakfast twice and dinner three times. We had great food and drink down there. Overall, we had a fantastic experience at Amaranto and would go back again.
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AI-generated summary based on recent guest reviews
Dining
The restaurant earns frequent praise for tasty food and fair prices. Downsides mentioned are a limited menu, coordination/training issues, slow service at times, and mixed feedback on breakfast quality.
Related guest reviews
10
Mitzy
Dec 30, 2024
·
Stayed 2 nights
We had an absolutely unforgettable stay at this stunning hotel. From the moment I arrived, the service was impeccable, with every member of the staff going above and beyond to make my experience special. A special shoutout to Daniel, whose attentiveness and warm hospitality truly made a difference. The location of this hotel is a hidden gem—peaceful, serene, and perfect for anyone seeking tranquility. The hotel itself is modern, clean, and beautifully designed, with breathtaking views that never failed to impress. Whether you’re relaxing by the lagoon or taking a kayak out to explore, you’ll find peace and beauty around every corner. The restaurant was another highlight. The food was nothing short of delicious—fresh, flavorful, and made to order. Honestly, there’s no need to look elsewhere when you can enjoy such fantastic meals right at the hotel. If you’re looking to unwind and enjoy some of the most peaceful surroundings, this is the place to be. I’ll definitely be returning—highly recommended!
We had an absolutely unforgettable stay at this stunning hotel. From the moment I arrived, the service was impeccable, with every member of the staff going above and beyond to make my experience special. A special shoutout to Daniel, whose attentiveness and warm hospitality truly made a difference. The location of this hotel is a hidden gem—peaceful, serene, and perfect for anyone seeking tranquility. The hotel itself is modern, clean, and beautifully designed, with breathtaking views that never failed to impress. Whether you’re relaxing by the lagoon or taking a kayak out to explore, you’ll find peace and beauty around every corner. The restaurant was another highlight. The food was nothing short of delicious—fresh, flavorful, and made to order. Honestly, there’s no need to look elsewhere when you can enjoy such fantastic meals right at the hotel. If you’re looking to unwind and enjoy some of the most peaceful surroundings, this is the place to be. I’ll definitely be returning—highly recommended!
10
Claudia Elvira
Sep 18, 2025
·
Stayed 2 nights
El hotel está muy bonito, nuevo, con buenas amenidades y gran servicio y amabilidad del personal, alimentos con buen sazón y temperatura, el único inconveniente es que es muy cansado para moverte dentro del hotel porque todo está en diferente nivel (lobby, habitaciones, restaurant, área de piscina y laguna) y no se cuenta con elevador
El hotel está muy bonito, nuevo, con buenas amenidades y gran servicio y amabilidad del personal, alimentos con buen sazón y temperatura, el único inconveniente es que es muy cansado para moverte dentro del hotel porque todo está en diferente nivel (lobby, habitaciones, restaurant, área de piscina y laguna) y no se cuenta con elevador
10
Maria
Jan 17, 2025
·
Stayed 3 nights
Todo muy bien, solo falta un poquito más de personal, pero el que hay le hecha muchas ganas pero aún así se tardan en las solicitudes por que son pocos . Pero al final resuelven y el lugar es fantástico , todas las habitaciones tienen vista a la laguna y eso cuenta mucho! Todo es nuevo y limpio! Faltan más opciones en menú pero funciona . 😁
Todo muy bien, solo falta un poquito más de personal, pero el que hay le hecha muchas ganas pero aún así se tardan en las solicitudes por que son pocos . Pero al final resuelven y el lugar es fantástico , todas las habitaciones tienen vista a la laguna y eso cuenta mucho! Todo es nuevo y limpio! Faltan más opciones en menú pero funciona . 😁
6
Paul
Jan 23, 2026
·
Stayed 3 nights
There is a full kitchen but not plates, cups, cutlery or soap. Fridge is so small, hard to store anything in there. Lots of stairs if you are staying in the suites on the top floors. Cleaners were great but moved things and closed/packed suitcases away. Was a little bit annoyed by that as they did not know who’s clothes were who’s. Ordered a bottle of wine to our room and it took 1 hour and 30’mins for it to arrive. Lastly our door to our suite was difficult to close and properly lock. Had to pretty much slam it shut to make sure it would lock.
There is a full kitchen but not plates, cups, cutlery or soap. Fridge is so small, hard to store anything in there. Lots of stairs if you are staying in the suites on the top floors. Cleaners were great but moved things and closed/packed suitcases away. Was a little bit annoyed by that as they did not know who’s clothes were who’s. Ordered a bottle of wine to our room and it took 1 hour and 30’mins for it to arrive. Lastly our door to our suite was difficult to close and properly lock. Had to pretty much slam it shut to make sure it would lock.
8
Ariel
Nov 16, 2024
·
Stayed 2 nights
Excelente lugar, las instalaciones estan muy bien, realmente es nuevo, la atencion excelente nos atendio un chico llamado Daniel, lo unico que podrian mejorar es el sabor de los desayunos y las camas un poco duras para mi gusto
Excelente lugar, las instalaciones estan muy bien, realmente es nuevo, la atencion excelente nos atendio un chico llamado Daniel, lo unico que podrian mejorar es el sabor de los desayunos y las camas un poco duras para mi gusto
10
CARLOS LOPEZ ARANDA
Jan 9, 2025
·
Stayed 3 nights
Best Hotel in Bacalar, restaurant offers great menu at great price. Brand new and great service.
Best Hotel in Bacalar, restaurant offers great menu at great price. Brand new and great service.
10
SEUNGWON
Jan 4, 2025
·
Stayed 3 nights
직원들이 모두 매우 친절하고, 숙소는 예쁘고, 깨끗하다. 레스토랑의 모든 음식도 맛있었다.
직원들이 모두 매우 친절하고, 숙소는 예쁘고, 깨끗하다. 레스토랑의 모든 음식도 맛있었다.
10
Virginia
Feb 12, 2025
·
Stayed 3 nights
Location was by far the best we have had travelling around Yucatan. Beware no parking just on side of the road The Good 1 the room was large, modern with plenty of storage well planned. 2 king bed with lovely bedding and comfortable mattress felt like home 3. Bathroom with separate WC and shower with amazing water pressure and plenty of hot water, rare in Mexico 4 mini fridge, nespresso capsule coffee maker, water provided and coffee 5 beautiful balcony with super comfortable extra large chairs views across the lagoon which were amazing WiFi worked really well Amenities lovely terraced areas with beautiful comfortable seating Pool small but adequate Private jetty to the lagoon which included again sun loungers, paddle boards and life jackets for free use on lake. Restaurant and food Hit and miss small menu with usual food like most restaurants in Mexico. Very reasonable prices for drinks and food which again is rare in tourist areas The staff however need to be trained and have a better attitude in the restaurant I believe the manager was the best Maria the worst. No elevator but staff on hand to help with your bags Reception checking in was excellent Fatima was by far the best and friendliest receptionist we have had in our Mexican tour the Morning ones were dower probably bored and in need of training.
Location was by far the best we have had travelling around Yucatan. Beware no parking just on side of the road The Good 1 the room was large, modern with plenty of storage well planned. 2 king bed with lovely bedding and comfortable mattress felt like home 3. Bathroom with separate WC and shower with amazing water pressure and plenty of hot water, rare in Mexico 4 mini fridge, nespresso capsule coffee maker, water provided and coffee 5 beautiful balcony with super comfortable extra large chairs views across the lagoon which were amazing WiFi worked really well Amenities lovely terraced areas with beautiful comfortable seating Pool small but adequate Private jetty to the lagoon which included again sun loungers, paddle boards and life jackets for free use on lake. Restaurant and food Hit and miss small menu with usual food like most restaurants in Mexico. Very reasonable prices for drinks and food which again is rare in tourist areas The staff however need to be trained and have a better attitude in the restaurant I believe the manager was the best Maria the worst. No elevator but staff on hand to help with your bags Reception checking in was excellent Fatima was by far the best and friendliest receptionist we have had in our Mexican tour the Morning ones were dower probably bored and in need of training.
10
MANUEL
Aug 11, 2025
·
Stayed 3 nights
Está muy bien el lugar, tranquilo e ideal para unos días de descanso… las vistas increíbles… Solo mejorar un poco la coordinación en restaurante, pero muy bien
Está muy bien el lugar, tranquilo e ideal para unos días de descanso… las vistas increíbles… Solo mejorar un poco la coordinación en restaurante, pero muy bien
10
Tomas
Jan 13, 2025
·
The property is brand new and the rooms are beautiful. The staff - at check in, at the restaurant, and cleaning the rooms - was great. The view of the lagoon from the rooms is amazing. We really liked being able to take out the kayaks for a spin. The restaurant is very good and also very reasonably priced. We ate breakfast twice and dinner three times. We had great food and drink down there. Overall, we had a fantastic experience at Amaranto and would go back again.
The property is brand new and the rooms are beautiful. The staff - at check in, at the restaurant, and cleaning the rooms - was great. The view of the lagoon from the rooms is amazing. We really liked being able to take out the kayaks for a spin. The restaurant is very good and also very reasonably priced. We ate breakfast twice and dinner three times. We had great food and drink down there. Overall, we had a fantastic experience at Amaranto and would go back again.
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AI-generated summary based on recent guest reviews
10
Henry
May 15, 2026
·
Stayed 2 nights
This hotel was so lovely. We had a gorgeous room with such a nice view, the staff were all friendly and helpful, the food was consistently good and the lagoon pontoon was beautiful with kayaks and SUPs free to use. We had such a nice time, thank you!
This hotel was so lovely. We had a gorgeous room with such a nice view, the staff were all friendly and helpful, the food was consistently good and the lagoon pontoon was beautiful with kayaks and SUPs free to use. We had such a nice time, thank you!
8
damian
Mar 26, 2026
·
Stayed 2 nights
clean room and friendly staff; a bit slow service wise but viva mexico!
clean room and friendly staff; a bit slow service wise but viva mexico!
10
Lucy
Mar 21, 2026
·
Stayed 1 night
We were pleasantly surprised once we stepped into our room. The view was gorgeous, the room was very clean and the products they offered were of very good taste and quality. The property had different levels and they had open spaces. It was more intimate because of its size and that was perfect for us. They also had kayaks and hammocks for guests to use so that amazing. We would definitely stay there again when visiting Bacalar!
We were pleasantly surprised once we stepped into our room. The view was gorgeous, the room was very clean and the products they offered were of very good taste and quality. The property had different levels and they had open spaces. It was more intimate because of its size and that was perfect for us. They also had kayaks and hammocks for guests to use so that amazing. We would definitely stay there again when visiting Bacalar!
10
Hannes
Feb 22, 2026
·
Stayed 1 night
Spotless, nice room. Outstanding view of the lagoon. Nice amenities in the hotel with a dock at the lagoon with chairs. Paddle boards and kayaks available for free. Wonderful stay.
Spotless, nice room. Outstanding view of the lagoon. Nice amenities in the hotel with a dock at the lagoon with chairs. Paddle boards and kayaks available for free. Wonderful stay.
6
Paul
Jan 23, 2026
·
Stayed 3 nights
There is a full kitchen but not plates, cups, cutlery or soap. Fridge is so small, hard to store anything in there. Lots of stairs if you are staying in the suites on the top floors. Cleaners were great but moved things and closed/packed suitcases away. Was a little bit annoyed by that as they did not know who’s clothes were who’s. Ordered a bottle of wine to our room and it took 1 hour and 30’mins for it to arrive. Lastly our door to our suite was difficult to close and properly lock. Had to pretty much slam it shut to make sure it would lock.
There is a full kitchen but not plates, cups, cutlery or soap. Fridge is so small, hard to store anything in there. Lots of stairs if you are staying in the suites on the top floors. Cleaners were great but moved things and closed/packed suitcases away. Was a little bit annoyed by that as they did not know who’s clothes were who’s. Ordered a bottle of wine to our room and it took 1 hour and 30’mins for it to arrive. Lastly our door to our suite was difficult to close and properly lock. Had to pretty much slam it shut to make sure it would lock.
FAQs about Amaranto Bacalar Hotel Boutique
What type of breakfast is offered and what are the serving hours?
A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
Are airport shuttle services available?
Airport shuttle services are available, but specific pricing and arrangements are not detailed in the provided information.
What is the location of the property in relation to key landmarks?
The hotel is located on the waterfront, just steps from Cenote Cocalitos and 4 minutes by foot from Lake Bacalar. It is 3.7 miles from Laguna Bacalar Ecological Park and 0.2 miles from Cenote Azul.
Does the property have a swimming pool?
Yes, there is an outdoor heated pool available. Pool access is from 8:00 AM to 7:00 PM.
What are the hotel policies for guests staying with children?
Children are allowed at the property, but specific age policies regarding free stays are not detailed in the provided information.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-12: 178.21827185510253USD
- 2026-10-13: 196.5686858237152USD
- 2026-10-14: 194.9412275537262USD
- 2026-10-15: 176.08083090991212USD
- 2026-10-16: 256.1656088157806USD
- 2026-10-17: 264.8444644151764USD
- 2026-10-18: 254.29017543901062USD
- 2026-10-19: 175.81112426582337USD
- 2026-10-20: 176.67065521903993USD
- 2026-10-21: 176.90879736000062USD
- 2026-10-22: 176.88875586369323USD
- 2026-10-23: 189.11350526419068USD
- 2026-10-24: 190.904009812912USD
- 2026-10-25: 176.89877661184693USD
- 2026-10-26: 176.8587106903534USD
- 2026-10-27: 178.45158286875915USD
- 2026-10-28: 220.66933626266479USD
- 2026-10-29: 229.79125574209596USD
- 2026-10-30: 194.45039867652892USD
- 2026-10-31: 181.2531928559723USD
- 2026-11-01: 168.6438993789673USD
- 2026-11-02: 193.5902360918274USD
- 2026-11-03: 211.04030205639648USD
- 2026-11-04: 204.2480614181671USD
- 2026-11-05: 223.67306832507325USD
- 2026-11-06: 222.73137406544495USD
- 2026-11-07: 213.89930515313722USD
- 2026-11-08: 205.36005718304443USD
- 2026-11-09: 904.7044176088867USD
- 2026-11-10: 895.3937598132935USD
- 2026-11-11: 274.6956621929474USD
- 2026-11-12: 219.38533188041689USD
- 2026-11-13: 294.2852005661316USD
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: 214.87720726086425USD
- 2026-11-17: 209.61773138323974USD
- 2026-11-18: 209.94833071670533USD
- 2026-11-19: 219.8862497902527USD
- 2026-11-20: 274.4906380271454USD
- 2026-11-21: 283.4590369134827USD
- 2026-11-22: 225.42622126057435USD
- 2026-11-23: 231.26674689102174USD
- 2026-11-24: 215.56218599964905USD
- 2026-11-25: 209.4574506261444USD
- 2026-11-26: 211.37090138986207USD
- 2026-11-27: 212.63317423480225USD
- 2026-11-28: 218.47369986524964USD
- 2026-11-29: 202.52495365600586USD
- 2026-11-30: 213.57486849443055USD
- 2026-12-01: 231.11648688208007USD
- 2026-12-02: 206.47207001904297USD
- 2026-12-03: 205.2097971741028USD
- 2026-12-04: 232.37875972702028USD
- 2026-12-05: 263.6551194000702USD
- 2026-12-06: 245.96783313508607USD
- 2026-12-07: 226.24770068460083USD
- 2026-12-08: 230.31503188323975USD
- 2026-12-09: 225.5865190887909USD
- 2026-12-10: 233.00989614949037USD
- 2026-12-11: 222.74139481359865USD
- 2026-12-12: 293.11347294812015USD
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Breakage deposit: MXN 2500 per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Pool access available from 8:00 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Guests can access their rooms with a mobile device.
Popular amenities
Airport shuttle
Restaurant
Swimming pool
Non-Smoking Rooms
Room Service
Tour Desk
Activities
Swimming pool
Private beach
Beach (Nearby)
Canoeing
Pool Outdoor
Outdoor heated pool
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Services
Tour Desk
Housekeeping
Safe-Deposit Box
Luggage Storage
Express Check-In/Check-Out
24-Hour Front Desk
General
Room Service
Restaurant
Non-Smoking Rooms
Massage
Packed Lunches
Breakfast in the Room
Adults Only
Beach Sun Loungers
Snack Bar/Deli
Parking
Airport shuttle
Internet
Free Wi-Fi