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Hotel Carolina Bacalar

$153
/ night

Avg. for September

Hotel Carolina Bacalar - Image 1
Hotel Carolina Bacalar - Room
Hotel Carolina Bacalar - Room
Hotel Carolina Bacalar - View from room
Hotel Carolina Bacalar - Reception

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$153
/ night

Avg. for September

Monthly average prices

Nightly prices at Hotel Carolina Bacalar average $149 in June, the cheapest month, and $465 in February, the most expensive, based on the last 12 months.

Average nightly price at Hotel Carolina Bacalar by month, last 12 months (USD)
MonthAverage price
January$230
February$465
March$283
April$209
May$158
June$149
July$199
August$259
September$153
October$151
November$189
December$252

Most expensive: February (~$465)

Cheapest: June (~$149)

About this property

Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities, which include an outdoor pool. This hotel also features complimentary wireless internet access and concierge services.
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  • Parking

  • Restaurant

  • Swimming pool

  • Non-Smoking Rooms

  • Safe-Deposit Box

  • Private beach

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Location

Boulevard Costera de Bacalar Sur 625, Bacalar, Quintana Roo, Mexico

Lake Bacalar (0.1 miles)

Cenote Negro (0.2 miles)

Municipal Spa of Bacalar (0.7 miles)

Cenote Esmeralda (0.9 miles)

Fort of San Felipe (1 miles)

Zócalo (1 miles)

More location info

Room options

10

Standard Double Room, Garden View

Room details

2 Queen Beds

Sleeps 4

129 ft²

Air Conditioning
Wi-Fi (Free)
Private Bathroom

10

Deluxe Room, Lagoon View

Room details

1 King Bed

Sleeps 2

290 ft²

Air Conditioning
Wi-Fi (Free)
Private Bathroom

11

Standard Room, Garden View

Room details

1 King Bed

Sleeps 2

129 ft²

Air Conditioning
Wi-Fi (Free)
Private Bathroom

Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Hotel Carolina Bacalar, travelers highlight a serene waterfront setting on the lagoon, comfortable rooms, and generally friendly service, with many praising direct lake access, a private pier, and complimentary kayaks and paddle boards for easy on-the-water fun.

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Facilities

Great

Cleanliness

Clean

Rooms

Comfortable

Service

Friendly

Location

Waterfront

Dining

Tasty

Was this helpful?

10

Lewis

IAN-logo

Aug 10, 2026

·

Stayed 3 nights

Amazing hotel on the lagoon. We spent so much time on their pier and in the lagoon using the free canoes and paddle boards with life jackets. We didn't eat here but used the bar. The food did look good though. The room was nice but could do with a curtain around the bathroom area so people can get changed more discreetly. I would highly recommend this hotel.
Amazing hotel on the lagoon. We spent so much time on their pier and in the lagoon using the free canoes and paddle boards with life jackets. We didn't eat here but used the bar. The food did look good though. The room was nice but could do with a curtain around the bathroom area so people can get changed more discreetly. I would highly recommend this hotel.
10

Henry

EXP-logo

Jun 10, 2026

·

Stayed 2 nights

The staff was amazing, the customer service they showed was exceptional.
The staff was amazing, the customer service they showed was exceptional.
6

Udi

IAN-logo

May 31, 2026

·

Stayed 1 night

CHECK IN: We called the hotel a day prior to our arrival and said that we were coming for a brief one night stay and needed to leave early. Requested an early check in. They promised to do their best to accommodate us. Room was not ready until 4:00 PM, an hour AFTER check in time. HOTELS.COM “special goodies” was a blah glass of juice. ROOM: we paid for the most expensive “Lagoon View Suite” only to be housed adjacent to the bar - listening to the bar staff all evening - while having absolutely no view. SERVICE: Staff was friendly but essentially “just doing their job” attitude. HOTEL LOCATION is right adjacent to a noisy beach-club robbing any serenity and romance from the idyllic deck photographs in the promo of the hotel. RATE IS HIGH for what you get.
CHECK IN: We called the hotel a day prior to our arrival and said that we were coming for a brief one night stay and needed to leave early. Requested an early check in. They promised to do their best to accommodate us. Room was not ready until 4:00 PM, an hour AFTER check in time. HOTELS.COM “special goodies” was a blah glass of juice. ROOM: we paid for the most expensive “Lagoon View Suite” only to be housed adjacent to the bar - listening to the bar staff all evening - while having absolutely no view. SERVICE: Staff was friendly but essentially “just doing their job” attitude. HOTEL LOCATION is right adjacent to a noisy beach-club robbing any serenity and romance from the idyllic deck photographs in the promo of the hotel. RATE IS HIGH for what you get.
10

Alvaro

IAN-logo

May 20, 2026

·

Stayed 2 nights

Close by to many restaurants, easy to get around, beautiful water front
Close by to many restaurants, easy to get around, beautiful water front
10

Selene

IAN-logo

Apr 30, 2026

·

Stayed 3 nights

Great experience, the hotel is right next to the lagoon, they have kayaks and SUPs you can use. The breakfast was good and the pool a good size for kids. The lagoon is warm so we swam there everyday. The room was beautiful with a hammock outside for relaxing. The hotel also has a small bar and the mezcalitas were delicious, i would highly recommend. We traveled with our 3 kids and we all loved our time in Bacalar.
Great experience, the hotel is right next to the lagoon, they have kayaks and SUPs you can use. The breakfast was good and the pool a good size for kids. The lagoon is warm so we swam there everyday. The room was beautiful with a hammock outside for relaxing. The hotel also has a small bar and the mezcalitas were delicious, i would highly recommend. We traveled with our 3 kids and we all loved our time in Bacalar.

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:30

Before 12:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs about Hotel Carolina Bacalar

Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

English breakfasts are available daily from 8:00 AM to 11:00 AM for a fee of approximately MXN 300 for adults and children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:30 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, and guests should contact the property at least 24 hours before arrival for arrangements.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

What is the location of the property in relation to key landmarks?

The hotel is within a 5-minute drive of Laguna Bacalar Ecological Park and Lake Bacalar. It is 0.2 miles from Cenote Negro and 0.7 miles from Municipal Spa of Bacalar.

Does the property have a swimming pool?

Yes, there is an outdoor pool available. Pool access is from 7:00 AM to 10:00 AM, and it is seasonal.

What are the policies for guests staying with children?

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of MXN 450 per night, and advance request or confirmation is required.

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Prices for upcoming dates

September 2026
October 2026

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Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

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