Is parking available at the property?

Self parking is available on-site for a fee of GBP 25 per day. Reservations are not required, but parking is limited.

What type of breakfast is offered and what are the serving hours?

English breakfast is available for a fee of approximately GBP 25 per person. It is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Late check-out is available for a fee of GBP 60, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on accessible rooms and facilities are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in Stratford, just steps from Westfield Stratford City and Aspers Casino. It is approximately 0.6 miles from Queen Elizabeth Olympic Park and London Stadium, and about 10.1 km from London City Airport.

Are children allowed at the property?

Children are welcome at the property, and there is no specified minimum age for children to stay for free.

Hyatt Regency London Stratford

Average nightly price at Hyatt Regency London Stratford by month, last 12 months (USD)
Month	Average price
January	$163
February	$157
March	$191
April	$216
May	$236
June	$343
July	$279
August	$182
September	$298
October	$224
November	$220
December	$201

What guests think

At Hyatt Regency London Stratford, guests often praise the location beside Westfield and transport links, modern clean rooms, and welcoming staff, while some mention confusing access or parking, occasional service lapses, and sporadic maintenance, air conditioning, Wi-Fi, or noise issues.

Breakfast is widely praised, though some found it busy, lukewarm, or overpriced, and bar or room service can be slow or finish early. Its position makes it handy for ABBA Voyage, the O2, London Stadium, and the Olympic Park. Overall, expect a modern base that works well for shopping and events.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is via the adjacent Westfield shopping centre, and access or wayfinding can be tricky, with no direct drive-up to the entrance. The bar is on site, though several guests reported slow service or early closing times.

Related guest reviews

10

Simon

Apr 10, 2025

·

Stayed 1 night

Reasonable price for London. Excellent room. Comfy big bed. Convenient for parking in Westfield and transport to centre and to Abba arena

10

Eileen p

Dec 5, 2025

·

Stayed 2 nights

Lovely hotel surrounded by shops bars and restaurants. Parking is in the adjacent shopping centre. It is easier to park first and walk the short distance to hotel as there is no access to entrance from the road. Train and bus station are 5 mins walk.

8

muhammad

Jul 4, 2024

·

Stayed 1 night

Parking is a little crazy

10

David

Apr 28, 2024

·

Stayed 2 nights

Great all round experience, all staff were amazing, in the doorstep to lots of restaurants and bars, could see the stadium from my window, park on level B near 108 and short walk to hotel.

6

Julie

May 8, 2025

·

Stayed 1 night

Firstly, after making my reservation I asked for parking details, I recieved no response.. as it happens the parking was plentiful as the hotel is situated in a shopping centre. There is no information how to find the hotel- simply an address that is quite inadequate, the road works don’t make for an easy find, there were no visible signs or directions for the hotel. The hotel sells itself as a 5 minute walk to ABBA Voyage - it’s actually a 20 minute + walk or a 10 minute Taxi drive ! The receptionist advised us that the doors to the show opened at 7.45 but the show didn’t start until 8.10 - we unfortunately missed the start !! On-line check-in was good. Our room 751 was a jaunt… and looked out onto a blank wall, the bed was comfortable, bathroom was nice, but not as sparkly clean as we would expect.… The restaurant was freezing cold - so we decided to eat elsewhere, there was plenty of choice in the Mal .. breakfast was very nice, and the restaurant had warmed up. Checkout online was unavailable due to technical difficulties . All in all we had a nice stay, however for the price we paid we were rather disappointed.

8

JOHN J

Oct 6, 2024

·

Stayed 1 night

Horrible experience at the bar following dinner. Waited 28 minutes for the bartender (1of3) to take our drink order, then 25 minutes for the drink to arrive. Then waited 25 minutes for the bill. Unbelievable but true.

10

Kai

Oct 18, 2025

·

Stayed 1 night

It was a great hotel except for that you can’t drive up to it, as it’s in a plaza

8

DAVID

Jul 16, 2024

·

Stayed 1 night

The bar closed at 11pm we arrived back at 10-50 and couldn’t get a G&T

8

Andrew

Apr 17, 2025

·

Stayed 1 night

Good hotel , lots of dining etc around there, however parking is in a shopping centre with lota of roads closed around the area so difficult to get to for the last 2 miles

8

Wendy

May 13, 2024

·

Stayed 1 night

Great hotel in great location. Stratford is brilliant. Would use again as so easy to get too. Shame the bar closed early (10:30) when people were still in there and breakfast was okay but I do prefer freshly cooked breakfast rather than buffet style. Concierges were very helpful

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Cleanliness

Cleanliness earns consistent praise, with many noting spotless rooms and bathrooms. A few reported lapses such as odors, hair on towels, missed or early housekeeping, and items not replenished.

Related guest reviews

6

Max

Mar 26, 2025

·

Stayed 1 night

The shower pressure was non existent and the handheld shower was broken. The cleaner attempted to enter the room so early while I was in the shower and my partner was getting dressed. Poor experience

10

Stephen

Feb 22, 2026

·

Stayed 1 night

Clean & modern room

10

John

Feb 6, 2026

·

Stayed 2 nights

Spotless room very friendly and helpful staff. View wasn’t as good as expected but still decent

10

Anne

Jan 23, 2026

·

Stayed 1 night

Very good experience. All staff were friendly, helpful and welcoming. Room was spotless and well designed for both business and leisure visitors. Excellent shower in the bathroom.

10

Tim

Nov 7, 2025

·

Stayed 1 night

Very clean, spacious rooms. Staff excellent. Really good bar area and superb breakfast.

8

Gary

Nov 3, 2024

·

Stayed 4 nights

Great location, basic but comfortable rooms with a good size bathroom. Really good breakfast and restaurant on site. The staff were all very friendly. The housekeeping was hit or miss, with items not being replace and 1 whole day of no service at all. other than that I would recommend staying at.

10

Karen

Nov 3, 2025

·

Stayed 2 nights

Room was spotless and location of room facilities well thought out. Staff were friendly and request for someone to look at bath plug as shower water wasn't going down very quickly was actioned straight away. Will definitely return.

10

Alex

Feb 21, 2026

·

Stayed 1 night

The room was very clean and the staff were so courteous they were all a pleasure to talk with many thanks breakfast was amazing too

2

Jezzell Prime

Jul 30, 2025

·

Stayed 3 nights

I was very disappointed with my stay at this hotel. Upon checking in, the bathroom had a strong, unpleasant odor and the towels smelled like vinegar. I immediately brought this to the staff’s attention, but instead of offering a proper solution such as changing the towels or cleaning the room, they simply offered me an air freshener. This is unacceptable for a hotel stay, especially at check-in when the room should be in its best condition. A more proactive approach and better customer service would have made a huge difference. Unfortunately, this experience left a negative impression and I will likely consider other options next time.

10

Sandip

Oct 20, 2025

·

Stayed 1 night

Our overall stay was great! The room cleanliness was not excellent, there was a hair on one of the towels, got one pair of slippers. This was rectify when i informed the receptionist.

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Rooms

Rooms are modern and comfortable, often spacious with good beds and showers. Some guests reported disappointing views, noisy or ineffective air conditioning, occasional noise transfer, unreliable Wi-Fi, and maintenance issues like broken showers or phones.

Related guest reviews

6

Scott

Jun 9, 2025

·

Stayed 1 night

The shower was broken , hair all over the room

8

Christine

Nov 2, 2025

·

Stayed 1 night

Good size rooms ,Comfortable beds, all thats required for one night stay

8

Michael

Apr 2, 2025

·

Stayed 1 night

I travel for work a lot but this was a personal trip! I judge hotels on weird little things like plug sockets/usb charge points by the bed, a good shower and being super clean! This place has these! I paid a small extra for a view of the park see the included photo this was not impressive hence why they only got 4 stars. It wasn’t worth the time and effort to correct this while we were there for one night.

8

QILIN

Sep 21, 2025

·

Stayed 1 night

The telephone in the room is broken. I cannot connect to the reception. And I have no hair dryer and the tooth-brush. However, the bed is soft and the room is comfortable. The temperature of AC is good.

10

Anne

Jan 23, 2026

·

Stayed 1 night

Very good experience. All staff were friendly, helpful and welcoming. Room was spotless and well designed for both business and leisure visitors. Excellent shower in the bathroom.

8

Qass

Mar 30, 2025

·

Stayed 2 nights

Hotel is great. Staff was great, especially Asian lad on check in, think his name was Jay. But the good awful WiFi. Man, wouldn’t connect to my phone or my partners. Wouldn’t run on my ps5 without chugging and buffering. Shocking for such an otherwise good hotel.

10

Angela

Aug 23, 2025

·

Stayed 1 night

Very clean and spacious room. The bed was so comfortable and the linen so soft, amazing (I have found this with other Hyatts). Great shower and toiletries. Appreciate the 12 noon check-out. Would definitely recommend and will stay again if in the area.

10

Lee

Nov 2, 2025

·

Stayed 1 night

Good breakfast, great shower, big bed, quiet room.

8

Lisa

Oct 27, 2024

·

Stayed 1 night

Great location, nice clear room with a good space, nice bed, however the room is too hot, airless, and stuffy. You cannot open the windows, its uncomfortable, even with the lowest air con temperature.

8

Jasdip

Feb 15, 2026

·

Stayed 1 night

Room was spacious and modern, bathroom was stylish. However the air con was very loud and made a whining noise, which we turned off at night. This could have been very frustrating on a heatwave or extreme cold day.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, helpful and welcoming, and some guests mentioned thoughtful gestures. Occasional complaints cite slow or inconsistent responses, unhelpful interactions at reception, billing errors, and room service miscommunication.

Related guest reviews

10

Tina

Feb 9, 2026

·

Stayed 2 nights

I could not fault this hotel,great location,rooms were clean,but what stood out more than anything was the staff,so friendly couldn’t help you enough. Would definitely return..

8

Thomas

Aug 21, 2025

·

Stayed 4 nights

The desk at check out tried to charge us for a breakfast that we never had. The system of simply giving a room number to charge food is ripe for abuse.

2

Kar Men

Nov 3, 2025

·

Stayed 2 nights

We were checked in by Bamidele. She clearly didn’t want to be there and we didnt get any warm welcoming. Her attitude was rude and robotic with no smile. There was no eye contact through out and emotionless. She told us to wait because they are doing the audit. She gave us impression that we came at the wrong time and it’s bothersome. We did travel 3/4 hours to get to your hotel. As I’ve worked at 5star London hotel before, it’s not the way I would talk to my guests like that. I would be making sure I apologise for causing the wait. Ask my guests to take a seat and ask them kindly back to the desk. Which we didn’t get from your staff (Bamidele). We just sat ourselves down and We got a hi from her expecting us to know it’s her talking to us. As a 4 star hotel i expected a lot more. Very embarrassing if this kinda service represents your brand/ company. Also we were not informed we will be checked into a disabled room. Few things in bathroom was inconvenient for us because it’s so low. But we didn’t want to talk to ur staff so we let it slide. However your staff in the morning shift is breath of fresh air. I just wished we were welcomed with this kinda service but it was our checking out time

8

April

Feb 16, 2025

·

Stayed 1 night

Would have been 5 stars if it weren’t for the conflicting and unhelpful messages given by staff. We asked in the bar at exactly 10pm if room service was available to which they said look on the tv for menu and ring down with your order, on looking at tv info on menu said served until 1030 pm on ringing reception at 10:07 and was answered about 10 minutes later and was informed by reception room serviced stopped at 10 and hung up on. Which left us rather unimpressed. The location was great and very quiet for where it was. Breakfast was nice but not the best I’ve had by a long way and slightly overpriced for an additional £20 each.

2

Sean

Dec 4, 2025

·

Stayed 1 night

Absolutely joke of a check in process and staff are incompetent

10

Stuart

Jan 10, 2026

·

Stayed 2 nights

Had a great stay at Hyatt Regency Stratford. All staff were very attentive, friendly and professional. We will certainly book again, next time we come to London

10

RUTH

Aug 16, 2025

·

Stayed 1 night

What a hotel! When we arrived (10 minutes before check in time) our room wasn’t quite ready but staff were friendly, helpful & made sure we were comfortable & had complimentary drinks whilst we waited. They also added a complimentary breakfast to our stay to make up for it. They really did go above & beyond. We will definitely stay again & would like to thank Hyatt Regency Stratford for a wonderful stay!

10

Alex

Feb 21, 2026

·

Stayed 1 night

The room was very clean and the staff were so courteous they were all a pleasure to talk with many thanks breakfast was amazing too

10

k

Dec 15, 2025

·

Stayed 1 night

The staff were friendly and helpful. The hotel was ideally placed for what we wanted.

8

Debra

Jun 10, 2024

·

Stayed 2 nights

Visited to attend an event at the London stadium, location and room was excellent. However one fly in the ointment - we ordered a drink from the bar in our 1st evening (a Margarita) which despite costing £12 came in a glass the size of an egg cup and was as weak as could be. When we mentioned we weren’t happy to the waitress she simply laughed in our face. We did press that we were being serious and she promised to speak to the manager but never got back to us- we have no idea if she bothered to do so. Moral of the story is this is a great hotel in a good location but avoid the bar!

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AI-generated summary based on recent guest reviews

Location

Exceptionally convenient for Westfield Stratford City, Stratford stations including the Elizabeth line, and venues such as ABBA Voyage, the O2, London Stadium and the Olympic Park. A few found the hotel hard to locate or reach by car due to mall layout and road closures.

Related guest reviews

10

Kane

Sep 8, 2025

·

Stayed 1 night

Centrally-located at the Stratford City Shopping complex, this hotel provides easy access to shopping, food, as transportation to the rest of London via the Tube station that serves multiple lines. Don't overlook the nearby Stratford Center for more affordable everyday items. Single line access to Heathrow Airport with a 50-minute trip that is accessible by elevator for those suitcases.

10

Shunyan

Aug 24, 2025

·

Stayed 2 nights

Very new one in Stratford, Westfield mall is just opposite to the hotel, 5min walk to underground, trains. w/ Elisabeth line directly to Heathrow airport. Absolutely to recommend!

10

Caroline

Aug 21, 2025

·

Stayed 2 nights

Loved our stay, lovely clean room bed was so comfortable. The location was excellent next door to Westfield and train station. Will definitely return.

10

Deborah

Apr 2, 2025

·

Stayed 2 nights

Brilliant location right in the middle of Westfield. Had booked to see ABBA and we were able to walk from here. Also convenient to Sadlers Wells just meters away snd West Ham stadium if that’s your thing. Lots of restaurants and bars on the doorstep

6

Julie

May 8, 2025

·

Stayed 1 night

Firstly, after making my reservation I asked for parking details, I recieved no response.. as it happens the parking was plentiful as the hotel is situated in a shopping centre. There is no information how to find the hotel- simply an address that is quite inadequate, the road works don’t make for an easy find, there were no visible signs or directions for the hotel. The hotel sells itself as a 5 minute walk to ABBA Voyage - it’s actually a 20 minute + walk or a 10 minute Taxi drive ! The receptionist advised us that the doors to the show opened at 7.45 but the show didn’t start until 8.10 - we unfortunately missed the start !! On-line check-in was good. Our room 751 was a jaunt… and looked out onto a blank wall, the bed was comfortable, bathroom was nice, but not as sparkly clean as we would expect.… The restaurant was freezing cold - so we decided to eat elsewhere, there was plenty of choice in the Mal .. breakfast was very nice, and the restaurant had warmed up. Checkout online was unavailable due to technical difficulties . All in all we had a nice stay, however for the price we paid we were rather disappointed.

10

Hannah

Apr 27, 2025

·

Stayed 1 night

Great location for O2, only 3 stops on tube. Beautifully clean, room was massive, bed was so comfortable, bathroom spotless. Everything you could need and Westfield shopping and all restaurants on doorstep!

10

Kai

Oct 18, 2025

·

Stayed 1 night

It was a great hotel except for that you can’t drive up to it, as it’s in a plaza

10

Richard

Jul 24, 2024

·

Stayed 1 night

Great hotel with comfy room, nice bathroom, great breakfast and an even better location if you're doing anything at or near the London Stadium

8

Andrew

Apr 17, 2025

·

Stayed 1 night

Good hotel , lots of dining etc around there, however parking is in a shopping centre with lota of roads closed around the area so difficult to get to for the last 2 miles

10

Mohamed

Jan 19, 2026

·

Stayed 1 night

At Westfield ideal location for shopping

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Dining

Breakfast is commonly rated very good to excellent, though some found it busy, lukewarm or overpriced. Bar and room service feedback is mixed, with reports of slow service, early closing or limited options, and occasional billing confusion.

Related guest reviews

8

Rosanna

Feb 5, 2024

·

Stayed 1 night

We have stayed here atleast 4 times. The hotel is lovely and the staff are great. Unfortunatly this time I had not included a breakfast in my booking and was charged £20 each. This excessive amount I could have justified as it was my mistake however the breakfast the following morning was definitely not worth £20 or a ridiculous amount of £25 if you walked in. The choices are great however the buffet was cold. Cold eggs, cold bacon. The hotel is a lovely place to stay but the expensive cold breakfast really let it down on this stay.

10

Philip

Jan 4, 2026

·

Stayed 1 night

Great location for Tube and DLR next to shopping centre. Recommend you go to breakfast early as it was really busy when we visited between Christmas and New Year

8

April

Feb 16, 2025

·

Stayed 1 night

Would have been 5 stars if it weren’t for the conflicting and unhelpful messages given by staff. We asked in the bar at exactly 10pm if room service was available to which they said look on the tv for menu and ring down with your order, on looking at tv info on menu said served until 1030 pm on ringing reception at 10:07 and was answered about 10 minutes later and was informed by reception room serviced stopped at 10 and hung up on. Which left us rather unimpressed. The location was great and very quiet for where it was. Breakfast was nice but not the best I’ve had by a long way and slightly overpriced for an additional £20 each.

6

Neil

Nov 10, 2024

·

Stayed 2 nights

Good location at Westfield with great sized and well equipped rooms but £25 for breakfast - jeez!

10

Maija

Oct 20, 2024

·

Stayed 1 night

Very comfortable room, nice and quiet for sleeping. Breakfast was fantastic! Hotel is in a great location close to the Olympic Park, canal and Westfield Shopping Centre. We stayed here as a group of friends to go to Abba Voyage and it's an easy walk. Tube station close by for quick access to any other part of London. The concierge downstairs was super helpful with luggage storage & helping plan our route, thank you so much!

6

Heather

Nov 22, 2024

·

Stayed 1 night

I like the fact that check in was easy. I was early but they gave me a room. The room was standard and ok but the heating wasn’t working and had to call an engineer - even after the visit it wasn’t ever warm enough. Tried to get lunch in the bar or restaurant but very limited by a corporate function and very odd bar menu - this needs attention in my view. Went out of the hotel for lunch. Ordered room service in the evening but the food was luke warm and unappetising. Some of the staff were very friendly, some not. I would stay here again as it is clean and convenient but I would like to be able to find quality food available in the hotel. I did not have breakfast so can’t comment on that. Check out was easy. Food service in the hotel needs overhaul.

8

JOHN J

Oct 6, 2024

·

Stayed 1 night

Horrible experience at the bar following dinner. Waited 28 minutes for the bartender (1of3) to take our drink order, then 25 minutes for the drink to arrive. Then waited 25 minutes for the bill. Unbelievable but true.

10

Tim

Nov 7, 2025

·

Stayed 1 night

Very clean, spacious rooms. Staff excellent. Really good bar area and superb breakfast.

10

Alex

Feb 21, 2026

·

Stayed 1 night

The room was very clean and the staff were so courteous they were all a pleasure to talk with many thanks breakfast was amazing too

8

Helen

Feb 10, 2025

·

Stayed 2 nights

This hotel is in a perfect location - very central to the shops, restaurants and bars. It is a beautiful hotel and we would definitely return, however, two things stopped us from rating it as 5 stars. The first was a member of the reception staff (normally situated on the screen at the end of reception close to the lifts). She didn't crack a smile once and could barely bring herself to make eye contact. It almost made you feel uncomfortable if you had to approach her for anything. The rest of the reception staff, however, were great, very helpful and accommodating. The second complaint was the breakfast that we paid £50 for. The food was tepid at best, it may have helped if the plates were warm but we ate hardly any of it. We did speak to one of the staff about it who said she would pass it onto the kitchen staff but whether anything changes is probably unlikely. Save yourself the extortionate price and go and eat in one of the many restaurants that surround this otherwise, lovely hotel.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $119	2 $228	3 $391	4 $357	5 $383	6 $169	7 $231
8 $116	9 $157	10 $207	11 $238	12 $189	13 $190	14 $227
15 $153	16 $167	17 $282	18 $298	19 $236	20 $189	21 $239
22 $209	23 $174	24 $214	25 $376	26 $181	27 $207	28 $263
29 $116	30 $198

Hyatt Regency London Stratford

Prices for Hyatt Regency London Stratford

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Park View

Suite (Regency)

Room, 2 Twin Beds

Room, 2 Twin Beds, Park View

Deluxe Room, 1 King Bed with Sofa Bed

Deluxe Room, 1 King Bed, Park View

Room, 1 King Bed

Deluxe Room, 1 King Bed, Olympic Park View

Room, 1 Queen Bed, Park View

Suite, 1 King Bed, Park View (Regency)

Guest reviews of Hyatt Regency London Stratford

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hyatt Regency London Stratford

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $249	22 $179	23 $191	24 $238
25 $128	26 $169	27 $169	28 $180	29 $158	30 $158	31 $158