Holiday Inn Express London Chingford by IHG

I won’t be going to this hotel or any other holiday inn express again because of this hotel room. I’m surprised holiday inn want to put their name to these kind of hotels as I’ve stayed in normal holiday inns and they have all been lovely. The hotel staff were nice and the food was ok. BUT our room was actually disgusting!! The walls, floors and base of the bed were filthy! It looked like someone had been sick down the side of the bed!! There was a sofa bed in the room which was also dirty and the chair provided was disgusting with dirt and stains all over it!! The tv was broke!! Mold marks all round the base of the shower! The room was freezing and felt like there was draft and sound coming through even when window was closed. The heater didn’t work, just blew cold air out of it! I’m glad we had only booked one night to stay here! Like I say the staff were nice and pleasant. And the food was ok but our actual room where we had to spend our time and sleep in was awful. There was also no main light in the room and one of the bedside lights didn’t work, so was dark and cold and dirty! Overall awful! Only didn’t give the lowest I could because of the nice staff and ok food.

Clean room. Staff excellent. Breakfast was ok. Tomatoes and hash browns had been sat for a while so not ideal. Vegan sausages were good.

Staff really friendly and inviting, room was clean but it was cold and noisy from the traffic on the dual carriageway, however it wasn't off putting. Good choice of food for breakfast, hash browns undercooked to my preference however i did not go hungry as there was enough food and options to choose from. Would stay here again.

EXCELLENT STAY AS ALWAYS

On arrival th