DoubleTree by Hilton Hotel London ExCel
$181
/ night
Avg. for October
Prices for DoubleTree by Hilton Hotel London ExCel
Select dates to see prices and availability
$181
/ night
Avg. for October
Monthly average prices
Nightly prices at DoubleTree by Hilton Hotel London ExCel average $126 in January, the cheapest month, and $249 in March, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $126 |
| February | $153 |
| March | $249 |
| April | $186 |
| May | $218 |
| June | $208 |
| July | $234 |
| August | $129 |
| September | $237 |
| October | $181 |
| November | $195 |
| December | $187 |
J
F
M
A
M
J
J
A
S
Oct · $181
O
N
D
Most expensive: March (~$249)
Cheapest: January (~$126)
About this property
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Amenities
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Business amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in London? This hotel has 882 square feet (82 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7 AM to 11 AM for a fee.
Rooms
Make yourself at home in one of the 287 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Location
With a stay at DoubleTree by Hilton Hotel London ExCel in London (Docklands), you'll be a 1-minute drive from Excel London and 11 minutes from London Stadium. This hotel is 4.8 mi (7.7 km) from The Arena and 5 mi (8 km) from Westfield Stratford City.
What's nearby
Excel London(0.3 miles)
The Arena(2.4 miles)
ABBA Arena(4.1 miles)
London Stadium(4.6 miles)
Queen Elizabeth Olympic Park(4.6 miles)
Victoria Park(4.7 miles)
Westfield Stratford City(5 miles)
Brick Lane(5.2 miles)
Greenwich Park(5.3 miles)
Tower of London(5.5 miles)
Old Spitalfields Market(5.5 miles)
Tower Bridge(5.6 miles)
The Gherkin(5.8 miles)
River Thames(5.8 miles)
Sky Garden(5.9 miles)
London City Airport (LCY)(1.6 miles)
Heathrow Airport (LHR)(61.9 miles)
Gatwick Airport (LGW)(52.9 miles)
Stansted Airport (STN)(33.1 miles)
London (SEN-Southend)(34.8 miles)
Laundry service
Elevator / Lift
Business Center
Multilingual Staff
Safe-Deposit Box
Fitness Facilities
Location
Excel, 2 Festoon Way, Royal Victoria Dock, Newham, Custom House, London, England, United Kingdom
Excel London (0.3 miles)
The Arena (2.4 miles)
ABBA Arena (4.1 miles)
London Stadium (4.6 miles)
Queen Elizabeth Olympic Park (4.6 miles)
Victoria Park (4.7 miles)
Room options
12
Deluxe Room, 2 Twin Beds, Accessible
2 Twin Beds
Sleeps 2
258 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
10
Room, 1 Queen Bed, Accessible
1 Queen Bed
Sleeps 2
226 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
7
Suite, 1 Queen Bed, City View
1 Queen Bed
Sleeps 2
334 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Separate Living Room
10
Room, 2 Twin Beds (Guest)
2 Twin Beds
Sleeps 2
226 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
9
Room, 1 Queen Bed with Sofa Bed
1 Queen Bed
and 1 Sofa Bed
Sleeps 3
226 ft²
Air ConditioningWi-Fi (Free)Sofa Bed
10
Deluxe Room, 2 Twin Beds
2 Twin Beds
Sleeps 2
258 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
10
Deluxe Room, 1 Queen Bed, Balcony
1 Queen Bed
Sleeps 2
258 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
13
Room, 1 Queen Bed
1 Queen Bed
Sleeps 2
226 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
12
Deluxe Room, 1 King Bed (Water View)
1 King Bed
Sleeps 2
258 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
9
Room, 2 Twin Beds, Accessible
2 Twin Beds
Sleeps 2
226 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
10
Deluxe Suite, 1 King Bed (Water View)
1 King Bed
Sleeps 2
581 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Separate Living Room
8
Suite, 1 Queen Bed, Balcony, City View
1 Queen Bed
Sleeps 2
334 ft²
BalconySeparate Dining AreaAir ConditioningWi-Fi (Free)Separate Living Room
9
Suite, 1 King Bed, City View
1 King Bed
Sleeps 2
334 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Separate Living Room
14
Deluxe Room, 1 Queen Bed (Water View)
1 Queen Bed
Sleeps 2
258 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of DoubleTree by Hilton Hotel London ExCel
8.2
Very good
Based on 3,397 verified reviews
Who stays here?
Business
35%
Couple
29%
Family
22%
Group
6%
Solo
6%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, DoubleTree by Hilton Hotel London ExCel earns consistent praise for friendly, welcoming staff, generally clean, comfortable rooms, and convenient access to ExCeL, the O2, and London City Airport, though experiences vary with dining, noise, and room quality.
Facilities
Cleanliness
Rooms
Service
Location
Dining
Was this helpful?
What guests think
Across recent reviews, DoubleTree by Hilton Hotel London ExCel earns consistent praise for friendly, welcoming staff, generally clean, comfortable rooms, and convenient access to ExCeL, the O2, and London City Airport, though experiences vary with dining, noise, and room quality.
Guests often like the substantial breakfast, warm cookie welcome, and riverside views. Common frustrations include uncomfortable beds or pillows, dated or dim rooms with temperature control issues, limited or costly parking during ExCeL events, and mixed on-site dining quality and service. Best suited to ExCeL, the O2 or City Airport trips rather than central sightseeing.
Facilities
Cleanliness
Rooms
Service
Location
Dining
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Facilities include an on-site bar/restaurant and a small but usable gym. Parking is available but can be limited or costly during ExCeL events; some praise EV charging, note the bar closing around 11pm, and a few report lift issues.
Related guest reviews
8
Jon
May 22, 2023
·
Stayed 2 nights
Great hotel but currently lacking in other local facilities. Will be a great location when other hotels and restaurants are built. Parking easy and a bonus.
Great hotel but currently lacking in other local facilities. Will be a great location when other hotels and restaurants are built. Parking easy and a bonus.
2
olamide oladimeji
Nov 12, 2023
·
Stayed 1 night
I was recently stuck in the left elevator for 30 minutes, and despite my attempts to call emergency services, there was no response. This is an unacceptable situation that needs to be addressed immediately as it could have potentially been a dangerous situation. It is essential that all elevators are properly maintained and functioning correctly at all times for safety reasons.
I was recently stuck in the left elevator for 30 minutes, and despite my attempts to call emergency services, there was no response. This is an unacceptable situation that needs to be addressed immediately as it could have potentially been a dangerous situation. It is essential that all elevators are properly maintained and functioning correctly at all times for safety reasons.
8
Michael
Aug 28, 2024
·
Stayed 1 night
Handy for London City airport. Food is pricey.
Handy for London City airport. Food is pricey.
10
Miceal
Jul 22, 2025
·
Stayed 3 nights
great hotel....location was awesome for concert across in silver works island ...5 min walk ...hotels buffet breakfast was delicious with so much options from cereals,cold meats ,mouth watering pastry selection and hot breakfast options ..also had good decent workout from gym room facilities...staff were friendly and helpful and overall I will definitely be returning on my nxt visit to London..trains into city are bout 10 min walk from hotel and a fun way to explore and get about London so even though hotel is not in city centre it's so easy to get in and out by train so this wasn't an issue but made exploring the city more fun
great hotel....location was awesome for concert across in silver works island ...5 min walk ...hotels buffet breakfast was delicious with so much options from cereals,cold meats ,mouth watering pastry selection and hot breakfast options ..also had good decent workout from gym room facilities...staff were friendly and helpful and overall I will definitely be returning on my nxt visit to London..trains into city are bout 10 min walk from hotel and a fun way to explore and get about London so even though hotel is not in city centre it's so easy to get in and out by train so this wasn't an issue but made exploring the city more fun
4
Ian
Aug 24, 2025
·
Stayed 1 night
The hotel itself was fine, and the staff at the desk were great. The big issue was parking. We drove 2 hours from outside of London and had booked the hotel.as parking was available. Due to an event at excel, no parking was available, anywhere. Like we had to drive a couple of miles away and find paid street parking and leave our car there. We then went into London and had to go back to collect the car at almost midnight. The front desk did give us complimentary parking after to compensate for the cost which softened the blow. The hotel itself was nice and clean and the room was good. One of the elevators was out of order which meant getting to or from the room took ages as they are tiny, and we were on the 5th floor. Breakfast was ok, but a fairly small selection and finding plates was a challenge. To add to that, we had guests running down the halls at midnight.making loads of noise. Not really the hotels fault, but added to the overall bad experience. For a £250 overnight stay, it was pretty poor. I don't think I'd stay again. Without parking reserved for guest use, it's too much of a gamble.
The hotel itself was fine, and the staff at the desk were great. The big issue was parking. We drove 2 hours from outside of London and had booked the hotel.as parking was available. Due to an event at excel, no parking was available, anywhere. Like we had to drive a couple of miles away and find paid street parking and leave our car there. We then went into London and had to go back to collect the car at almost midnight. The front desk did give us complimentary parking after to compensate for the cost which softened the blow. The hotel itself was nice and clean and the room was good. One of the elevators was out of order which meant getting to or from the room took ages as they are tiny, and we were on the 5th floor. Breakfast was ok, but a fairly small selection and finding plates was a challenge. To add to that, we had guests running down the halls at midnight.making loads of noise. Not really the hotels fault, but added to the overall bad experience. For a £250 overnight stay, it was pretty poor. I don't think I'd stay again. Without parking reserved for guest use, it's too much of a gamble.
6
Andrew
Dec 6, 2024
·
Stayed 2 nights
Stay if at Excel but location is not great. 10min walk through park/construction site. It’s an old hotel, lift not working but staff were great
Stay if at Excel but location is not great. 10min walk through park/construction site. It’s an old hotel, lift not working but staff were great
6
RAYMOND
Nov 14, 2024
·
Stayed 1 night
The only problem was that the bar closed at 11pm our group had been out for a meal and got back at 11pm to be told we could not have a drink.
The only problem was that the bar closed at 11pm our group had been out for a meal and got back at 11pm to be told we could not have a drink.
10
Tom
Jul 25, 2025
·
Stayed 1 night
My girlfriend and I recently had the pleasure of staying at DoubleTree by Hilton for one night in a standard room, booked to celebrate her 30th birthday. Prior to our arrival, I discreetly emailed the hotel to mention the special occasion, and to my absolute delight, we were greeted at check-in with the incredible news that we had been upgraded to a deluxe suite overlooking the stunning London skyline! The room itself was absolutely excellent – very modern, spacious, and impeccably clean. It truly made the occasion feel even more special. The thoughtful touches didn't stop there; we were also welcomed with two complimentary cookies, two free drinks, and two bottles of water. To top it all off, our car park fee was waived, and we received a 15% meal voucher (though we didn't get a chance to use it this time!). A massive shout-out and heartfelt thank you must go to Irene who orchestrated this fantastic surprise for us. Her attention to detail and generosity made our stay truly memorable. The hotel itself is very modern and maintained to a high standard of cleanliness throughout. For those looking to explore, transport to central London is incredibly convenient, with tube stations readily available and a journey time of around 20-30 minutes. As an EV owner, I particularly appreciated the hotel's EV charging facilities. Taking advantage of the waived parking fee, I was able to recharge my car at a very reasonable 59p per kWh, costing only around £18 overall. Would come again
My girlfriend and I recently had the pleasure of staying at DoubleTree by Hilton for one night in a standard room, booked to celebrate her 30th birthday. Prior to our arrival, I discreetly emailed the hotel to mention the special occasion, and to my absolute delight, we were greeted at check-in with the incredible news that we had been upgraded to a deluxe suite overlooking the stunning London skyline! The room itself was absolutely excellent – very modern, spacious, and impeccably clean. It truly made the occasion feel even more special. The thoughtful touches didn't stop there; we were also welcomed with two complimentary cookies, two free drinks, and two bottles of water. To top it all off, our car park fee was waived, and we received a 15% meal voucher (though we didn't get a chance to use it this time!). A massive shout-out and heartfelt thank you must go to Irene who orchestrated this fantastic surprise for us. Her attention to detail and generosity made our stay truly memorable. The hotel itself is very modern and maintained to a high standard of cleanliness throughout. For those looking to explore, transport to central London is incredibly convenient, with tube stations readily available and a journey time of around 20-30 minutes. As an EV owner, I particularly appreciated the hotel's EV charging facilities. Taking advantage of the waived parking fee, I was able to recharge my car at a very reasonable 59p per kWh, costing only around £18 overall. Would come again
10
Mike
Jul 6, 2025
·
Stayed 1 night
Handy for Excel, parking spaces at a premium unless EV
Handy for Excel, parking spaces at a premium unless EV
8
Mourica Ereena
Sep 12, 2025
·
Stayed 3 nights
My stay was very nice. The hotel is perfectly situated right across the bridge from the O2 which is where i was going for my concert. The young man at the desk changed my room to one with a view of the local airport which i loved! I got to see planes land and take off right from my bed, buses and cars ride over the bridge and people kayaking in the water. My first night i had fish and chips and all the fixings along with a Caesar salad, everything was great! I tried the breakfast on my last morning and it was a great spread for everyone, they even had vegan sausage and options if you wanted to have a traditional English breakfast without eating me. The gym is small, but usable. The manager came in while i was working out, he told me that they are going to be doing a refab of the space. I have a suggestion of them getting a rower. Overall my stay was very nice. I will say my last 24 hours i was without wifi. I called the front desk at least 4 times and no one answered the phone, so I was unable to get that taken care of. I did mention it upon check out because i wanted to know if it was hotel wide. The young lady said the internet was working fine and it must have been the signal in my room. As a Hilton honors member i should have internet for my entire stay, and I did not.
My stay was very nice. The hotel is perfectly situated right across the bridge from the O2 which is where i was going for my concert. The young man at the desk changed my room to one with a view of the local airport which i loved! I got to see planes land and take off right from my bed, buses and cars ride over the bridge and people kayaking in the water. My first night i had fish and chips and all the fixings along with a Caesar salad, everything was great! I tried the breakfast on my last morning and it was a great spread for everyone, they even had vegan sausage and options if you wanted to have a traditional English breakfast without eating me. The gym is small, but usable. The manager came in while i was working out, he told me that they are going to be doing a refab of the space. I have a suggestion of them getting a rower. Overall my stay was very nice. I will say my last 24 hours i was without wifi. I called the front desk at least 4 times and no one answered the phone, so I was unable to get that taken care of. I did mention it upon check out because i wanted to know if it was hotel wide. The young lady said the internet was working fine and it must have been the signal in my room. As a Hilton honors member i should have internet for my entire stay, and I did not.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Many guests find rooms and common areas clean, but there are recurring lapses such as dusty surfaces, stained or tired linens, and unclean bathrooms or breakfast crockery.
Related guest reviews
6
kumar
Nov 12, 2023
·
Stayed 2 nights
Hotel is nice and lovely to stay. Only downside was the plates and bowls in breakfast area were dirty and not cleaned properly. All staff working in the breakfast area on Saturday and Sunday for some reason seemed very miserable and not even one had a smile on their faces.
Hotel is nice and lovely to stay. Only downside was the plates and bowls in breakfast area were dirty and not cleaned properly. All staff working in the breakfast area on Saturday and Sunday for some reason seemed very miserable and not even one had a smile on their faces.
10
Lars
Oct 26, 2025
·
Stayed 2 nights
Very clean room, the amenities were good and the staff were all lovely.
Very clean room, the amenities were good and the staff were all lovely.
10
Margot
Sep 8, 2023
·
Stayed 3 nights
We had an excellent stay at this hotel. The room was clean and quiet, the beds were comfortable, and the air conditioning was great (we visited during a heatwave). 20 minutes into the center of London on the DLR, but also great restaurant and bar on premises plus another pub next door. So convenient to LCY. Can recommend highly!
We had an excellent stay at this hotel. The room was clean and quiet, the beds were comfortable, and the air conditioning was great (we visited during a heatwave). 20 minutes into the center of London on the DLR, but also great restaurant and bar on premises plus another pub next door. So convenient to LCY. Can recommend highly!
6
Stephen
Aug 3, 2025
·
Stayed 4 nights
It wasn't the standard i expected. Dirty and stained bedding, coke got stooling from the room.
It wasn't the standard i expected. Dirty and stained bedding, coke got stooling from the room.
10
Alison
Oct 10, 2025
·
Stayed 1 night
Hotel was easy to find with parking facilities. Great welcome by Irene when we arrived at front desk. Hotel was clean. Good breakfast and comfy bed. Would stay again
Hotel was easy to find with parking facilities. Great welcome by Irene when we arrived at front desk. Hotel was clean. Good breakfast and comfy bed. Would stay again
6
Genevieve
Mar 23, 2025
·
Stayed 1 night
There was no shower gel in my room snd the carpet and furniture was dusty.
There was no shower gel in my room snd the carpet and furniture was dusty.
4
toby
Jan 1, 2025
·
Stayed 1 night
The shower was dirty, one of the receptionists cut me off when I was speaking to them on the phone - the gentleman who checked me in was lovely and helpful and daisy who I spoke to at check out was really nice. When we got to the room I noticed there was already a hole in the wall so I notified someone on reception so that I didn't get charged for it and he just completely dismissed my comment so I notified daisy upon check out who acknowledged it and made note of it on the system which should have been done when I first reported it. The bathroom was not very clean and the non slip mat had dried blood or something on it
The shower was dirty, one of the receptionists cut me off when I was speaking to them on the phone - the gentleman who checked me in was lovely and helpful and daisy who I spoke to at check out was really nice. When we got to the room I noticed there was already a hole in the wall so I notified someone on reception so that I didn't get charged for it and he just completely dismissed my comment so I notified daisy upon check out who acknowledged it and made note of it on the system which should have been done when I first reported it. The bathroom was not very clean and the non slip mat had dried blood or something on it
10
samantha
Jun 3, 2025
·
Stayed 1 night
Room spotless, all staff so welcoming, breakfast had so muxh choice not to mention the view
Room spotless, all staff so welcoming, breakfast had so muxh choice not to mention the view
6
Muhammad Habibur
Sep 1, 2025
·
Stayed 1 night
Very dusty
Very dusty
10
Sarah
Mar 25, 2023
·
Stayed 1 night
Clean, great location. Lovely restaurant for breakfast overlooking the Thames. Plenty of parking and reasonably priced for London.
Clean, great location. Lovely restaurant for breakfast overlooking the Thames. Plenty of parking and reasonably priced for London.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms vary: some are modern and spacious with river or airport views, while others feel dated, small or dim, with occasional noise from doors or nearby planes. Comfort is mixed (very firm beds or poor pillows, temperature control issues), and some rooms lack a mini-fridge.
Related guest reviews
10
Kim
Jan 15, 2024
·
Stayed 2 nights
Our room was exceptionally clean. The air con wouldn’t turn off which was a nuisance and we did report it. They tried to fix it but couldn’t. The coffee machine didn’t work properly either as the pods wouldn’t pierce so it kept giving me cups of water. Fortunately there was a kettle too so I used that instead. The bathroom was spotless!
Our room was exceptionally clean. The air con wouldn’t turn off which was a nuisance and we did report it. They tried to fix it but couldn’t. The coffee machine didn’t work properly either as the pods wouldn’t pierce so it kept giving me cups of water. Fortunately there was a kettle too so I used that instead. The bathroom was spotless!
6
Emma
Jul 24, 2023
·
Stayed 3 nights
The staff at this hotel are really lovely and helpful, offering a very warm welcome and generally a good level of hospitality throughout the stay. The rooms aren't particularly well updated (the net curtain in my room looked very aged, the bed wasn't very comfortable, there was no hook on the wall for damp coats etc) but they are kept very clean by the housekeeping team. The hotel itself is moderately difficult and confusing to access on foot from public transport as it is currently not accessible via the Excel centre, which made my stay a bit more arduous than I planned for, and I would be a little hesitant to advise those with disabilities and/or physical access requirements to stay here unless travelling by car. The food is also a little subpar - the breaktast isn't very good, and it seemed like the kitchen and wait staff had difficulty keeping up with demand on a busy weekend morning, as almost none of the continental buffet was kept replenished whilst I was in the dining area.
The staff at this hotel are really lovely and helpful, offering a very warm welcome and generally a good level of hospitality throughout the stay. The rooms aren't particularly well updated (the net curtain in my room looked very aged, the bed wasn't very comfortable, there was no hook on the wall for damp coats etc) but they are kept very clean by the housekeeping team. The hotel itself is moderately difficult and confusing to access on foot from public transport as it is currently not accessible via the Excel centre, which made my stay a bit more arduous than I planned for, and I would be a little hesitant to advise those with disabilities and/or physical access requirements to stay here unless travelling by car. The food is also a little subpar - the breaktast isn't very good, and it seemed like the kitchen and wait staff had difficulty keeping up with demand on a busy weekend morning, as almost none of the continental buffet was kept replenished whilst I was in the dining area.
8
Josie
Jun 5, 2025
·
Stayed 2 nights
Staff were excellent, one even showed me how to download and use Uber for taxis. One small drawback was the bed was much firmer than we are used to and it made a lot of noise whenever you moved which was quite annoying.
Staff were excellent, one even showed me how to download and use Uber for taxis. One small drawback was the bed was much firmer than we are used to and it made a lot of noise whenever you moved which was quite annoying.
8
Michael
Jun 6, 2025
·
Stayed 1 night
Very tiny rooms but adequate for very short stay.
Very tiny rooms but adequate for very short stay.
8
Arshi
Apr 21, 2025
·
Stayed 2 nights
Great friendly staff. Hotel does need a revamp, rooms are outdated.
Great friendly staff. Hotel does need a revamp, rooms are outdated.
6
Lee
Apr 12, 2025
·
Stayed 2 nights
Very expensive for what you get. Water was correct, but also a view of a building site. Room was badly designed. Several different sets of lights all controlled by one small switch. No reading lamp. Only get water form your first night. For £220 a night I'd at least expect water both nights. And those annoying towels that put fluffy on everything. Why can't hotels get decent towels!!!
Very expensive for what you get. Water was correct, but also a view of a building site. Room was badly designed. Several different sets of lights all controlled by one small switch. No reading lamp. Only get water form your first night. For £220 a night I'd at least expect water both nights. And those annoying towels that put fluffy on everything. Why can't hotels get decent towels!!!
6
Sandra
Sep 9, 2024
·
Stayed 1 night
There was no fridge in the room to keep water or milk cold or any other drinks for that matter. All Hilton hotels should provide a fridge in the rooms i paid £195 a night for a deluxe room really not happy about that. I expected a fridge in my room and having to pay a charge to have food in my room not expectable. Also the lighting in the room and bathroom is bad. that needs looking at. We had people on the river with a drone looking in our room not good either. Also I told the cleaner that i did not need her to clean my room or empty the bin. To my surprise when I came back from restaurant to order food, I found her in my room why ? I already told her not to worry many times - if a customer says no then they should respect that.
There was no fridge in the room to keep water or milk cold or any other drinks for that matter. All Hilton hotels should provide a fridge in the rooms i paid £195 a night for a deluxe room really not happy about that. I expected a fridge in my room and having to pay a charge to have food in my room not expectable. Also the lighting in the room and bathroom is bad. that needs looking at. We had people on the river with a drone looking in our room not good either. Also I told the cleaner that i did not need her to clean my room or empty the bin. To my surprise when I came back from restaurant to order food, I found her in my room why ? I already told her not to worry many times - if a customer says no then they should respect that.
10
Stephanie
Aug 12, 2025
·
Stayed 1 night
Dean from reception was so lovely & welcoming from the moment we arrived. It was a shame the bed was very uncomfortable in the room & the tv options were limited as much of the channels didn't work.
Dean from reception was so lovely & welcoming from the moment we arrived. It was a shame the bed was very uncomfortable in the room & the tv options were limited as much of the channels didn't work.
10
Tyrone
Apr 8, 2025
·
Stayed 1 night
Sleeping was difficult, pillow very small.
Sleeping was difficult, pillow very small.
8
Mourica Ereena
Sep 12, 2025
·
Stayed 3 nights
My stay was very nice. The hotel is perfectly situated right across the bridge from the O2 which is where i was going for my concert. The young man at the desk changed my room to one with a view of the local airport which i loved! I got to see planes land and take off right from my bed, buses and cars ride over the bridge and people kayaking in the water. My first night i had fish and chips and all the fixings along with a Caesar salad, everything was great! I tried the breakfast on my last morning and it was a great spread for everyone, they even had vegan sausage and options if you wanted to have a traditional English breakfast without eating me. The gym is small, but usable. The manager came in while i was working out, he told me that they are going to be doing a refab of the space. I have a suggestion of them getting a rower. Overall my stay was very nice. I will say my last 24 hours i was without wifi. I called the front desk at least 4 times and no one answered the phone, so I was unable to get that taken care of. I did mention it upon check out because i wanted to know if it was hotel wide. The young lady said the internet was working fine and it must have been the signal in my room. As a Hilton honors member i should have internet for my entire stay, and I did not.
My stay was very nice. The hotel is perfectly situated right across the bridge from the O2 which is where i was going for my concert. The young man at the desk changed my room to one with a view of the local airport which i loved! I got to see planes land and take off right from my bed, buses and cars ride over the bridge and people kayaking in the water. My first night i had fish and chips and all the fixings along with a Caesar salad, everything was great! I tried the breakfast on my last morning and it was a great spread for everyone, they even had vegan sausage and options if you wanted to have a traditional English breakfast without eating me. The gym is small, but usable. The manager came in while i was working out, he told me that they are going to be doing a refab of the space. I have a suggestion of them getting a rower. Overall my stay was very nice. I will say my last 24 hours i was without wifi. I called the front desk at least 4 times and no one answered the phone, so I was unable to get that taken care of. I did mention it upon check out because i wanted to know if it was hotel wide. The young lady said the internet was working fine and it must have been the signal in my room. As a Hilton honors member i should have internet for my entire stay, and I did not.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is frequently praised for warm, helpful staff, smooth check-in, and thoughtful touches like upgrades or cookies. There are also lapses noted, including unwelcoming reception, missed or slow responses to requests, and slow restaurant service.
Related guest reviews
10
Michael
Oct 20, 2025
·
Stayed 5 nights
Outstanding! Staff was great. Would definitely recommend or stay there again.
Outstanding! Staff was great. Would definitely recommend or stay there again.
10
Wendy
Jun 8, 2025
·
Stayed 1 night
Booked at short notice to enable us to fly to Milan for a funeral. The night staff who were working when we checked in were AMAZING. Everything you'd hope for in a Hilton. Otherwise it's a nice, convenient hotel for City Airport - we weren't there long. But the staff are great.
Booked at short notice to enable us to fly to Milan for a funeral. The night staff who were working when we checked in were AMAZING. Everything you'd hope for in a Hilton. Otherwise it's a nice, convenient hotel for City Airport - we weren't there long. But the staff are great.
10
Alison
Oct 10, 2025
·
Stayed 1 night
Hotel was easy to find with parking facilities. Great welcome by Irene when we arrived at front desk. Hotel was clean. Good breakfast and comfy bed. Would stay again
Hotel was easy to find with parking facilities. Great welcome by Irene when we arrived at front desk. Hotel was clean. Good breakfast and comfy bed. Would stay again
4
toby
Jan 1, 2025
·
Stayed 1 night
The shower was dirty, one of the receptionists cut me off when I was speaking to them on the phone - the gentleman who checked me in was lovely and helpful and daisy who I spoke to at check out was really nice. When we got to the room I noticed there was already a hole in the wall so I notified someone on reception so that I didn't get charged for it and he just completely dismissed my comment so I notified daisy upon check out who acknowledged it and made note of it on the system which should have been done when I first reported it. The bathroom was not very clean and the non slip mat had dried blood or something on it
The shower was dirty, one of the receptionists cut me off when I was speaking to them on the phone - the gentleman who checked me in was lovely and helpful and daisy who I spoke to at check out was really nice. When we got to the room I noticed there was already a hole in the wall so I notified someone on reception so that I didn't get charged for it and he just completely dismissed my comment so I notified daisy upon check out who acknowledged it and made note of it on the system which should have been done when I first reported it. The bathroom was not very clean and the non slip mat had dried blood or something on it
10
Richard
Aug 4, 2025
·
Stayed 1 night
Very helpful and friendly staff. My wife has a nut allergy and the breakfast staff were brilliant
Very helpful and friendly staff. My wife has a nut allergy and the breakfast staff were brilliant
6
Sandra
Jul 17, 2025
·
Stayed 2 nights
The staffmember who checked us in wasn't very welcoming. No breakfast included.
The staffmember who checked us in wasn't very welcoming. No breakfast included.
10
Jean
Nov 23, 2025
·
Stayed 1 night
The hotel for the price was very good. The staff were friendly and helpful
The hotel for the price was very good. The staff were friendly and helpful
10
Tom
Jul 25, 2025
·
Stayed 1 night
My girlfriend and I recently had the pleasure of staying at DoubleTree by Hilton for one night in a standard room, booked to celebrate her 30th birthday. Prior to our arrival, I discreetly emailed the hotel to mention the special occasion, and to my absolute delight, we were greeted at check-in with the incredible news that we had been upgraded to a deluxe suite overlooking the stunning London skyline! The room itself was absolutely excellent – very modern, spacious, and impeccably clean. It truly made the occasion feel even more special. The thoughtful touches didn't stop there; we were also welcomed with two complimentary cookies, two free drinks, and two bottles of water. To top it all off, our car park fee was waived, and we received a 15% meal voucher (though we didn't get a chance to use it this time!). A massive shout-out and heartfelt thank you must go to Irene who orchestrated this fantastic surprise for us. Her attention to detail and generosity made our stay truly memorable. The hotel itself is very modern and maintained to a high standard of cleanliness throughout. For those looking to explore, transport to central London is incredibly convenient, with tube stations readily available and a journey time of around 20-30 minutes. As an EV owner, I particularly appreciated the hotel's EV charging facilities. Taking advantage of the waived parking fee, I was able to recharge my car at a very reasonable 59p per kWh, costing only around £18 overall. Would come again
My girlfriend and I recently had the pleasure of staying at DoubleTree by Hilton for one night in a standard room, booked to celebrate her 30th birthday. Prior to our arrival, I discreetly emailed the hotel to mention the special occasion, and to my absolute delight, we were greeted at check-in with the incredible news that we had been upgraded to a deluxe suite overlooking the stunning London skyline! The room itself was absolutely excellent – very modern, spacious, and impeccably clean. It truly made the occasion feel even more special. The thoughtful touches didn't stop there; we were also welcomed with two complimentary cookies, two free drinks, and two bottles of water. To top it all off, our car park fee was waived, and we received a 15% meal voucher (though we didn't get a chance to use it this time!). A massive shout-out and heartfelt thank you must go to Irene who orchestrated this fantastic surprise for us. Her attention to detail and generosity made our stay truly memorable. The hotel itself is very modern and maintained to a high standard of cleanliness throughout. For those looking to explore, transport to central London is incredibly convenient, with tube stations readily available and a journey time of around 20-30 minutes. As an EV owner, I particularly appreciated the hotel's EV charging facilities. Taking advantage of the waived parking fee, I was able to recharge my car at a very reasonable 59p per kWh, costing only around £18 overall. Would come again
10
Aditya
May 10, 2025
·
Stayed 2 nights
Everything was great except the first receptionist that checked us in - she was very rude. Buffet staff and cleaning staff were very friendly and helpful.
Everything was great except the first receptionist that checked us in - she was very rude. Buffet staff and cleaning staff were very friendly and helpful.
6
John
Nov 1, 2024
·
Stayed 1 night
Needed a 5 am taxi to airport & booked with reception around 4pm the day before. Next morning 05:00, no taxi & reception knew nothing about it. Not good enough, i expect better from a Hilton hotel.
Needed a 5 am taxi to airport & booked with reception around 4pm the day before. Next morning 05:00, no taxi & reception knew nothing about it. Not good enough, i expect better from a Hilton hotel.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Convenient for ExCeL, the O2 and London City Airport, with DLR/Elizabeth Line links and riverside views. Less ideal for central sightseeing, and nearby construction or rerouted paths can make walking access confusing; parking can also fill during large events.
Related guest reviews
8
Sargol
Feb 9, 2024
·
Stayed 3 nights
The hotel is in the far east and it takes time to get to central London. My own fault to book a hotel that far outside of central London.
The hotel is in the far east and it takes time to get to central London. My own fault to book a hotel that far outside of central London.
8
Alex
Sep 30, 2025
·
Stayed 1 night
Great value for money staying you can get a rate of under £150 including breakfast. Well worth the extra time it takes to get there from the city.
Great value for money staying you can get a rate of under £150 including breakfast. Well worth the extra time it takes to get there from the city.
10
Sue
Aug 10, 2025
·
Stayed 1 night
Great hotel, good location for the excel.
Great hotel, good location for the excel.
8
STEPHEN
Jun 19, 2025
·
Stayed 1 night
Good choice for the O2. No direct walk to the cable cars but easy to access. Not far from the Elizabeth line at Custom house
Good choice for the O2. No direct walk to the cable cars but easy to access. Not far from the Elizabeth line at Custom house
10
Diane-Julie
Mar 25, 2025
·
Stayed 5 nights
Great for people who have to be at Excel London, but very far from downtown London
Great for people who have to be at Excel London, but very far from downtown London
8
Jaskirat
Sep 6, 2023
·
Stayed 5 nights
I enjoyed my stay at the hotel. I do wish there was a few more amenities at the hotel and maybe some places close to go check out. It was unfortunate there was so much construction going on made it feel like the hotel was isolated.
I enjoyed my stay at the hotel. I do wish there was a few more amenities at the hotel and maybe some places close to go check out. It was unfortunate there was so much construction going on made it feel like the hotel was isolated.
6
Andrew
Dec 6, 2024
·
Stayed 2 nights
Stay if at Excel but location is not great. 10min walk through park/construction site. It’s an old hotel, lift not working but staff were great
Stay if at Excel but location is not great. 10min walk through park/construction site. It’s an old hotel, lift not working but staff were great
10
Susan
Sep 29, 2025
·
Stayed 1 night
Very clean, comfortable, food good, close to airport and service good but pricey for a short stay.
Very clean, comfortable, food good, close to airport and service good but pricey for a short stay.
10
James
Feb 19, 2025
·
Stayed 1 night
Hotel was great, good location. No details about parking on Expedia site, parked in the nearby ExCel centre. We would have parked at the Hilton if we knew. Walk along the dock wasn’t allowed due to construction work. Notification about this was lacking added hassle to our journey to the O2. Room was really nice and hotel was super clean, neat and tidy so overall we were very happy with our stay!
Hotel was great, good location. No details about parking on Expedia site, parked in the nearby ExCel centre. We would have parked at the Hilton if we knew. Walk along the dock wasn’t allowed due to construction work. Notification about this was lacking added hassle to our journey to the O2. Room was really nice and hotel was super clean, neat and tidy so overall we were very happy with our stay!
8
Mourica Ereena
Sep 12, 2025
·
Stayed 3 nights
My stay was very nice. The hotel is perfectly situated right across the bridge from the O2 which is where i was going for my concert. The young man at the desk changed my room to one with a view of the local airport which i loved! I got to see planes land and take off right from my bed, buses and cars ride over the bridge and people kayaking in the water. My first night i had fish and chips and all the fixings along with a Caesar salad, everything was great! I tried the breakfast on my last morning and it was a great spread for everyone, they even had vegan sausage and options if you wanted to have a traditional English breakfast without eating me. The gym is small, but usable. The manager came in while i was working out, he told me that they are going to be doing a refab of the space. I have a suggestion of them getting a rower. Overall my stay was very nice. I will say my last 24 hours i was without wifi. I called the front desk at least 4 times and no one answered the phone, so I was unable to get that taken care of. I did mention it upon check out because i wanted to know if it was hotel wide. The young lady said the internet was working fine and it must have been the signal in my room. As a Hilton honors member i should have internet for my entire stay, and I did not.
My stay was very nice. The hotel is perfectly situated right across the bridge from the O2 which is where i was going for my concert. The young man at the desk changed my room to one with a view of the local airport which i loved! I got to see planes land and take off right from my bed, buses and cars ride over the bridge and people kayaking in the water. My first night i had fish and chips and all the fixings along with a Caesar salad, everything was great! I tried the breakfast on my last morning and it was a great spread for everyone, they even had vegan sausage and options if you wanted to have a traditional English breakfast without eating me. The gym is small, but usable. The manager came in while i was working out, he told me that they are going to be doing a refab of the space. I have a suggestion of them getting a rower. Overall my stay was very nice. I will say my last 24 hours i was without wifi. I called the front desk at least 4 times and no one answered the phone, so I was unable to get that taken care of. I did mention it upon check out because i wanted to know if it was hotel wide. The young lady said the internet was working fine and it must have been the signal in my room. As a Hilton honors member i should have internet for my entire stay, and I did not.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast is widely appreciated for variety and options, though some mention lukewarm items or crowding. The restaurant and bar draw mixed feedback, with reports of pricey or reheated dishes and slow service, and the bar closing relatively early.
Related guest reviews
10
Ricardo
Mar 5, 2023
·
Stayed 1 night
Excellent service…very good price and excellent breakfast.
Excellent service…very good price and excellent breakfast.
10
Alison
Oct 10, 2025
·
Stayed 1 night
Hotel was easy to find with parking facilities. Great welcome by Irene when we arrived at front desk. Hotel was clean. Good breakfast and comfy bed. Would stay again
Hotel was easy to find with parking facilities. Great welcome by Irene when we arrived at front desk. Hotel was clean. Good breakfast and comfy bed. Would stay again
8
Giles
Oct 2, 2024
·
Stayed 1 night
Hotel was great, bed really comfortable, and the whole site was very clean. The breakfast was varied, but the hot food was a little cold unfortunately.
Hotel was great, bed really comfortable, and the whole site was very clean. The breakfast was varied, but the hot food was a little cold unfortunately.
8
Diane
Aug 3, 2025
·
Stayed 3 nights
Hotel is near the excel centre. I booked the wrong one but it was only a short distance from the one I thought I booked Hotel rooms are a bit tired. Beds comfortable . Shower leaked all over the floor apart from that all good. Reception staff were helpful however the bar staff were sullen and clearly unhappy in their work. The bar food is reheated and dreadful. I had a burger that I could have solved my shoe with and the chips were awful. The ones on top had been arranged to make them look good but the ones underneath were reheated and inedible. Hilton , if you are not going to serve freshly prepared food, don't bother. Breakfast was good enough food and the staff were attentive. Overall a good enough stay blighted only by the bar food.
Hotel is near the excel centre. I booked the wrong one but it was only a short distance from the one I thought I booked Hotel rooms are a bit tired. Beds comfortable . Shower leaked all over the floor apart from that all good. Reception staff were helpful however the bar staff were sullen and clearly unhappy in their work. The bar food is reheated and dreadful. I had a burger that I could have solved my shoe with and the chips were awful. The ones on top had been arranged to make them look good but the ones underneath were reheated and inedible. Hilton , if you are not going to serve freshly prepared food, don't bother. Breakfast was good enough food and the staff were attentive. Overall a good enough stay blighted only by the bar food.
4
Simon
Dec 5, 2022
·
Stayed 19,330 nights
For a quality name hotel the food and menu was not !! Food was greasy bland and not very warm
For a quality name hotel the food and menu was not !! Food was greasy bland and not very warm
8
Tony
Nov 23, 2024
·
Stayed 2 nights
Great transport link, walking distance to London city airport. On the river with great views. Very clean and modern. Dining / bar options closed early with customers directed to Just Eat
Great transport link, walking distance to London city airport. On the river with great views. Very clean and modern. Dining / bar options closed early with customers directed to Just Eat
6
james
Jan 6, 2025
·
Stayed 2 nights
Service in restaurant is beyond dreadful I was sat at a table.. then after 25 mins i walked out.. I was.bored sick, not asked if i wanted a drink.. or a starter or anything.. was ore like 45 mins to be fair... This hotel has a poor restaurant.. eat out!
Service in restaurant is beyond dreadful I was sat at a table.. then after 25 mins i walked out.. I was.bored sick, not asked if i wanted a drink.. or a starter or anything.. was ore like 45 mins to be fair... This hotel has a poor restaurant.. eat out!
10
Paul
Jul 24, 2023
·
Stayed 2 nights
its was great for us as we were going to the 02 but the staff were excellent every member we spoke to were brilliant and a credit to the hotel chain. Also the breakfast were awesome really tasty and plenty of choice overall we really enjoyed our stay so thank you.
its was great for us as we were going to the 02 but the staff were excellent every member we spoke to were brilliant and a credit to the hotel chain. Also the breakfast were awesome really tasty and plenty of choice overall we really enjoyed our stay so thank you.
4
Roxanne
May 27, 2025
·
Stayed 2 nights
Check-in was fine. Room was disappointing. Paid around £680 for 2 nights. Toilet paper disintegrates when you use it, and as a women it was disgusting every time I had to use the loo. I don't even know what they call their pillows, it's ridiculous. Their coffee bags are basically for show as the coffee just leaks out (then they charge you around £10 for 2 flat whites out of the breakfast coffee machine). The restaurant is overpriced and most of the food just tastes microwaved. Really poor.
Check-in was fine. Room was disappointing. Paid around £680 for 2 nights. Toilet paper disintegrates when you use it, and as a women it was disgusting every time I had to use the loo. I don't even know what they call their pillows, it's ridiculous. Their coffee bags are basically for show as the coffee just leaks out (then they charge you around £10 for 2 flat whites out of the breakfast coffee machine). The restaurant is overpriced and most of the food just tastes microwaved. Really poor.
8
Mourica Ereena
Sep 12, 2025
·
Stayed 3 nights
My stay was very nice. The hotel is perfectly situated right across the bridge from the O2 which is where i was going for my concert. The young man at the desk changed my room to one with a view of the local airport which i loved! I got to see planes land and take off right from my bed, buses and cars ride over the bridge and people kayaking in the water. My first night i had fish and chips and all the fixings along with a Caesar salad, everything was great! I tried the breakfast on my last morning and it was a great spread for everyone, they even had vegan sausage and options if you wanted to have a traditional English breakfast without eating me. The gym is small, but usable. The manager came in while i was working out, he told me that they are going to be doing a refab of the space. I have a suggestion of them getting a rower. Overall my stay was very nice. I will say my last 24 hours i was without wifi. I called the front desk at least 4 times and no one answered the phone, so I was unable to get that taken care of. I did mention it upon check out because i wanted to know if it was hotel wide. The young lady said the internet was working fine and it must have been the signal in my room. As a Hilton honors member i should have internet for my entire stay, and I did not.
My stay was very nice. The hotel is perfectly situated right across the bridge from the O2 which is where i was going for my concert. The young man at the desk changed my room to one with a view of the local airport which i loved! I got to see planes land and take off right from my bed, buses and cars ride over the bridge and people kayaking in the water. My first night i had fish and chips and all the fixings along with a Caesar salad, everything was great! I tried the breakfast on my last morning and it was a great spread for everyone, they even had vegan sausage and options if you wanted to have a traditional English breakfast without eating me. The gym is small, but usable. The manager came in while i was working out, he told me that they are going to be doing a refab of the space. I have a suggestion of them getting a rower. Overall my stay was very nice. I will say my last 24 hours i was without wifi. I called the front desk at least 4 times and no one answered the phone, so I was unable to get that taken care of. I did mention it upon check out because i wanted to know if it was hotel wide. The young lady said the internet was working fine and it must have been the signal in my room. As a Hilton honors member i should have internet for my entire stay, and I did not.
Was this helpful?
AI-generated summary based on recent guest reviews
10
Micaela
last week
·
Stayed 1 night
Absolutely perfect. Clean, welcoming. Excellent position. Perfect staff and 5 star service.
Absolutely perfect. Clean, welcoming. Excellent position. Perfect staff and 5 star service.
6
TRACY
2 weeks ago
·
Stayed 1 night
It was an ok hotel Staff not very focused on customer care Welcome was not as standard One staff member from restaurant stood out everyone else seemed distant Air con noise all night (even tho switched off) was a noise 24 hours could not get rid of the noise, annoyingly. Hotel is looking very tired
It was an ok hotel Staff not very focused on customer care Welcome was not as standard One staff member from restaurant stood out everyone else seemed distant Air con noise all night (even tho switched off) was a noise 24 hours could not get rid of the noise, annoyingly. Hotel is looking very tired
10
Fiona
3 weeks ago
·
Stayed 2 nights
Only spent a very short time in the hotel however it reall helpful staff.
Only spent a very short time in the hotel however it reall helpful staff.
10
Kanwal
3 weeks ago
·
Stayed 1 night
I had such a great experience here with my baby. I would 100% stay here again. They had a cot ready and was happy to find the room had a cooler so I could store my babies food and milk too. Parking was very convenient also!
I had such a great experience here with my baby. I would 100% stay here again. They had a cot ready and was happy to find the room had a cooler so I could store my babies food and milk too. Parking was very convenient also!
10
Louise
Sep 16, 2026
·
Stayed 3 nights
Really nice hotel and very handy for the Excel arena. Right next to the river and the airport but don't worry - you don't hear the planes much at all.
Really nice hotel and very handy for the Excel arena. Right next to the river and the airport but don't worry - you don't hear the planes much at all.
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 00:00
Before 12:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about DoubleTree by Hilton Hotel London ExCel
Is parking available at the hotel?
Self-parking is available on-site for a fee of GBP 15 per night. Parking is limited and wheelchair accessible parking is also offered.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available for a fee of approximately GBP 19.5 per person. Breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7 AM to 11 AM.
Are pets allowed at the hotel?
Pets are allowed in specific rooms only, with a fee of GBP 35 per accommodation, per stay. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in is available for a fee, subject to availability, and late check-out incurs a fee of GBP 10, also subject to availability.
What accessibility features does the hotel offer?
The hotel features wheelchair-accessible facilities including elevators, a wheelchair-accessible registration desk, and public washrooms. There are also assistive listening devices available and well-lit paths to the entrance.
Where is the hotel located in relation to key landmarks?
The hotel is located in Docklands, just a 1-minute drive from the ExCeL Exhibition Centre and approximately 11 minutes from London Stadium. It is 2.5 km from London City Airport and within a short distance of several attractions including The Arena, Queen Elizabeth Olympic Park, and Westfield Stratford City.
What are the hotel's policies for guests staying with children?
Children aged 12 years and younger stay free when occupying the parent or guardian's room using existing bedding.
Have a question?
Instant AI responses are based on hotel information
Considering this hotel for your London trip?
What do room rates normally run at DoubleTree by Hilton Hotel London ExCel?
Over the next 60–90 days, room rates at DoubleTree by Hilton Hotel London ExCel in London typically land around $127 a night for two guests, ranging from $103 to $463 on peak dates.
When is the quietest time to visit DoubleTree by Hilton Hotel London ExCel?
The quietest month to visit DoubleTree by Hilton Hotel London ExCel in London is September; demand peaks in October, so plan for lighter crowds and easier availability in early autumn.
Which month has the lowest rates at DoubleTree by Hilton Hotel London ExCel?
January is the cheapest month at DoubleTree by Hilton Hotel London ExCel in London, averaging about $152 a night; March is the priciest at $298. January’s lower rates come even though September is the quietest month for crowds.
What’s nearby and who does DoubleTree by Hilton Hotel London ExCel suit?
Set by Excel London, the hotel is also close to Queen Elizabeth Olympic Park and Westfield Stratford City, making DoubleTree by Hilton Hotel London ExCel in London a convenient choice for business travellers and couples.
How do this hotel’s prices compare with other nearby hotels?
DoubleTree by Hilton Hotel London ExCel in London is cheaper than 13 of 19 comparable hotels nearby, with a typical median of $175 a night versus about $206 for peers.
How does the nightly price at DoubleTree by Hilton Hotel London ExCel in London compare to recent weeks?
The current price at DoubleTree by Hilton Hotel London ExCel in London is $197 per night for 2 guests, which is typical for this hotel: within 10% of its $186 average over the last 60 days. Most nights over that period fell between $112 and $829.
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-20: 433.7912534286499USD
- 2026-10-21: 164.82578730880738USD
- 2026-10-22: 270.733123246994USD
- 2026-10-23: 363.6518322064209USD
- 2026-10-24: 374.64219044204714USD
- 2026-10-25: 131.283945USD
- 2026-10-26: 109.96433USD
- 2026-10-27: 135.581532604599USD
- 2026-10-28: 126.8590065007782USD
- 2026-10-29: 118.86600001487732USD
- 2026-10-30: 130.85550974372865USD
- 2026-10-31: 140.67387334533692USD
- 2026-11-01: 133.528115USD
- 2026-11-02: NO DATA
- 2026-11-03: NO DATA
- 2026-11-04: 879.2007163037109USD
- 2026-11-05: 166.8140398818207USD
- 2026-11-06: 130.85550974372865USD
- 2026-11-07: 151.8271612815857USD
- 2026-11-08: 103.87911285381317USD
- 2026-11-09: 114.86949677192688USD
- 2026-11-10: 227.783255USD
- 2026-11-11: 227.783255USD
- 2026-11-12: 177.81441428756713USD
- 2026-11-13: 191.876535USD
- 2026-11-14: 198.609045USD
- 2026-11-15: 251.7797043058777USD
- 2026-11-16: 410.6007548234558USD
- 2026-11-17: 328.6824202697754USD
- 2026-11-18: NO DATA
- 2026-11-19: 687.3685606420898USD
- 2026-11-20: 157.83189807281494USD
- 2026-11-21: 410.6107196286011USD
- 2026-11-22: NO DATA
- 2026-11-23: NO DATA
- 2026-11-24: 271.7322404969025USD
- 2026-11-25: 226.66117USD
- 2026-11-26: 145.84238834396362USD
- 2026-11-27: 156.8227817744446USD
- 2026-11-28: 197.48696USD
- 2026-11-29: 114.86949677192688USD
- 2026-11-30: 124.86075487930297USD
- 2026-12-01: 236.76236627548218USD
- 2026-12-02: 316.69291054092406USD
- 2026-12-03: 305.7025180619812USD
- 2026-12-04: 425.62757825256347USD
- 2026-12-05: NO DATA
- 2026-12-06: 132.40603USD
- 2026-12-07: 177.81441428756713USD
- 2026-12-08: NO DATA
- 2026-12-09: 373.6430731921387USD
- 2026-12-10: 175.8161626660919USD
- 2026-12-11: 147.84063996543884USD
- 2026-12-12: 197.48696USD
- 2026-12-13: 103.87911285381317USD
- 2026-12-14: 126.8590065007782USD
- 2026-12-15: 171.81965942314147USD
- 2026-12-16: 271.7322404969025USD
- 2026-12-17: NO DATA
- 2026-12-18: NO DATA
- 2026-12-19: NO DATA
- 2026-12-20: 229.75897451911925USD
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property will place a credit card authorization for GBP 50 for any bookings where payment for the stay will be made on site instead of at the time of booking.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for buffet breakfast: approximately GBP 19.5 per person
- Self parking fee: GBP 15 per night
- Pet fee: GBP 35 per accommodation, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out fee: GBP 10 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Laundry service
Elevator / Lift
Business Center
Multilingual Staff
Safe-Deposit Box
Fitness Facilities
General
Vending Machines
Assistive Listening Devices Available
Breakfast Available (surcharge)
Food and Water Bowls
Handrails in Stairways
Snack Bar/Deli
Visual Alarms in Hallways
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair-Accessible Concierge Desk
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Meeting Spaces/Business Center
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Registration Desk
Wheelchairs Available (on site)
Activities
Fitness Facilities
Fitness Center (24-hour)
Newspapers in Lobby (free)
Terrace
Internet
Free Wi-Fi
Services
Business Center
Elevator / Lift
Multilingual Staff
Safe-Deposit Box
Laundry service
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
24-Hour Front Desk
ATM/Banking
Banquet Hall
Computer Station
Concierge Services
Conference Space
Laundry Facilities
Tours/Ticket Assistance
Well-Lit Path to Entrance
Parking
Electric Car charging station
Parking (Limited)
Parking (Self) (surcharge)