Is parking available at the hotel?

Nearby parking is available at a fee of GBP 25.00 per night, located 66 feet away from the property. Reservations are not required.

What are the check-in and check-out times?

Check-in is from 14:00, and check-out is by 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Where is the hotel located in relation to key attractions?

The hotel is centrally located in London, within a 15-minute walk of Victoria Station Travel Information Centre and Sloane Square. It is approximately 1 mile from Buckingham Palace and 1.1 miles from Westminster Abbey.

What are the hotel's policies for guests staying with children?

Children 12 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Best Western Buckingham Palace Rd - London Hotel

Average nightly price at Best Western Buckingham Palace Rd by month, last 12 months (USD)
Month	Average price
January	$112
February	$200
March	$151
April	$157
May	$192
June	$221
July	$232
August	$158
September	$222
October	$202
November	$232
December	$337

What guests think

Best Western Buckingham Palace Rd draws consistent praise for its excellent location near Victoria Station, friendly and accommodating staff, and generally clean, modern rooms that suit short stays and city breaks at a reasonable price.

Many guests highlight very small room sizes and frequent train noise from the adjacent tracks, which can disturb light sleepers. Several reviews note annex or basement rooms with narrow stair access and limited elevators, plus occasional issues like firm pillows, hard beds, or temperamental heating and air conditioning. Breakfast is available but described as basic or limited, with a compact seating area or boxed options, and service quality varies from adequate to disappointing. Expect a convenient, budget-minded base if you can tolerate noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Basic setup spread across main building and annexes; access often involves narrow stairs and limited elevator coverage. Amenities include luggage storage, lobby tea/coffee and air conditioning, though a few guests reported temperamental A/C and missed extras like a fridge or ice.

Related guest reviews

8

G T

Feb 20, 2025

·

Stayed 3 nights

We had a basement room in one if the annexes in Hugh Street. Very Very hot all of the time and had to have air conditioning on a lot. Downside, very narrow staircase down so hard to take case up and down. Lots of mirrors which was great, actually had the desk/mirror and plug sockets in sync (so many hotels don’t) and beds were comfy. Great for Victoria Station. I would return but not in a basement room

10

Kim

Nov 9, 2025

·

Stayed 1 night

very convenient location to Victoria Coach Station - able to store bags before check in and after check out

8

Shayping

Sep 6, 2024

·

Stayed 3 nights

We stayed in the basement and it was difficult to carry luggages in and out of stairs (no elevator). Other than that the Hotel location is excellent.

6

Christopher

Aug 15, 2025

·

Stayed 2 nights

No ice machine. When did ask for ice their tiny machine was out and they were using ice cube trays.

8

Jurgen

Sep 21, 2025

·

Stayed 5 nights

Small room, but comfortable and convenient place to stay in central London. Close to train, tube and coach stations Initially had issues with cooling unit but staff were prompt in addressing the issue. Decent breakfast in the morning as well

8

Hui Chu

Oct 1, 2025

·

Stayed 3 nights

The room is small but it looks new and clean. The bed is also comfortable too. The people at check in counter is very nice and helpful. The breakfast is basic and few choices and also all the same every day. I am satisfied with the room but we got the room that is no elevator so we have to take the luggage into the room. You can ask them to help that is not a big problem.

6

RAMMY

Jul 6, 2025

·

Stayed 2 nights

The property was ok. The staff were friendly and helpful. Breakfast was ok and it had a good options. The room was small and you do have to go up steps to get to most units. So if you have multiple pieces or big heavy pieces this place will pose a challenge. Location was convenient as it was close to Victoria station( 5 min walk). Overall is was ok. It depends on what you like.

10

Vicente

Mar 3, 2025

·

Stayed 2 nights

Only thing I found odd was lack of toothpaste and no mini fridge for water…

8

Barrie

Nov 30, 2025

·

Stayed 1 night

Excellent small hotel for solo travelers, very close to Victoria rail and coach stations. adequate continental breakfast at a reasonable price. only downside there is no lounge area.

8

Marvin

Feb 22, 2025

·

Stayed 3 nights

Overall I found the hotel to be very good and wonderfully well located half a block from Victoria Coach Station and two short blocks from Victoria Rail and Victoria Tube Stations. It was close to some theatres and restaurants. The property was freshly renovated and well maintained. It consists of four or five historic townhouses and an issue I had was that my building had no elevator and only steep, winding steps. The staff without hesitation carried my large luggage up and down but the configuration might be challenging for anyone with mobility issues. I should have requested a lower level room. The breakfast was nicely served in the lobby but choices were very limited … definitely “continental. Rooms and the lobby had coffee and tea available all the time. Even the “double rooms” seemed small but the hotel had a lot of character and was very comfortable and clean with lots of hot water and great water pressure! I would return.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently praise clean rooms and modern bathrooms, with many describing spaces as spotless. A few note lapses like worn carpets or missed housekeeping, but these are not common.

Related guest reviews

8

Geoff

Nov 24, 2025

·

Stayed 2 nights

Room was clean and what we required for a our stay

10

John

Oct 25, 2025

·

Stayed 1 night

Easy check in. So close to Victoria station. Clean, pleasant rooms.

10

Eva

Nov 25, 2025

·

Stayed 1 night

Very nice hotel, clean, helpful staff, perfect location near train/bus.

8

Rob

Nov 16, 2025

·

Stayed 1 night

Room was very clean and comfy bed. Great shower. The staff were lovely and very helpful.

8

Stewart

Jul 6, 2025

·

Stayed 2 nights

Two night stay with family. Rooms were clean and recently refurbished. We were across the road from main building. Lift to our floor (2nd), air-conditioning was good.All sockets had a USB A and C outlet. Shower and bathroom again clean and modern. Very close to Victoria Railway station (and underground) and the coach station, but not unduly affected by the traffic or trains. We could occasionally hear the.trains but not bothering us. Road traffic was not a problem either. Even with the window open, there was little ambient noise. Less than 20 minutes walk to Buckingham Palace. Breakfast was limited but totally adequate. Cereal, croissants, muffins, yoghurt, fruit juice, tea and coffee, toast plus a limited hot / cooked section. Service was excellent, the staff seemed happy to help at all times. The only negatives were the condition of the bedroom carpets and the size of the room and bathroom.

10

Erin

Oct 4, 2025

·

Stayed 2 nights

It was a very convenient location near Victoria station so we could explore the city in all directions from there. It was also easy to get to Heathrow for our flight. The staff was very helpful and friendly. The room was perfect for what we needed. Clean, comfortable, and big enough for three of us. And the towels were big and fluffy!

10

Elizabeth

Oct 12, 2025

·

Stayed 4 nights

Clean room, wonderful staff.

8

Mark

Nov 30, 2025

·

Stayed 2 nights

Nice staff and clean rooms

10

Kelly

Nov 21, 2025

·

Stayed 2 nights

Room was clean and staff were wonderful, friendly and very helpful

8

Hong

Aug 24, 2025

·

Stayed 5 nights

Very close to Victoria station where all sightseeing buses start. Room is very small, shower is tiny. Housekeeping didn't make up the room even when I was out most of the time that day. In the evening I called front desk asked for new towel, was told to wait for 15 minutes. Waited for one hour and called again before towels were delivered.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally small but functional and recently updated, with some larger exceptions; many guests mention firm pillows or beds. A recurring theme is significant noise from nearby trains and thin walls, and a few report AC problems or patchy Wi-Fi.

Related guest reviews

8

Stephanie

Aug 7, 2025

·

Stayed 1 night

Pleasantly surprised by how modern and clean the property was. Only downside was that trains were really loud. This went on till after midnight and started again very early

4

Dean

Nov 28, 2025

·

Stayed 3 nights

The room itself is clean and nice. The issue is the noise of trains that is still going at 1am and starts up again around 4am. There was also work going on through the nighy so prett bad

6

Greg

Sep 1, 2025

·

Stayed 2 nights

The train was very noisy, which disturbed our sleep. But the worst part was our room. The AC broke and they couldn’t fix it. Instead they offered fans but the temp in our room went from 25 to 31 degrees by morning. It was terrible and we couldn’t sleep

6

Bjørn Thomas

Nov 25, 2025

·

Stayed 3 nights

We chose this hotel because of proximity to Victoria Station and affordability. Room (no 512) is OK, but is situated between the entrance and an elevator. The walls are paper thin. You can feel and hear the passing trains, too. If you have an issue with sound, I would not recommend this hotel. There was also a row of homeless people sleeping in tents right next to the entrance.

4

LUSINE Baghdasarian

Jun 16, 2025

·

Stayed 3 nights

the pictures of this property were very misleading once you arrive and see it in person. First, I want to say the front desk staff were extremely kind and very helpful getting us checking and checking out, storing our bags and getting us settled in. The hotel location is in a wonderful area, safe, and near a metro station if you can look past everything else. The room itself is very small, however this is the case with any room in Europe. Keep in mind if you have large luggage, it will be a struggle. The bed sheets were questionable if they were clean or not, there was tears in the comforter. The shower was not made for a real human and was extremely tight and small. The mattress was extremely painful to lay on and the pillows served no purpose as pillows. Once you got past all of the room issues, the wifi never stayed connected and all through the night, like other reviews mentioned you could hear the train going by, it felt like it was driving through your room. For the amount of money spent on this hotel, I was expecting a lot more from it.

8

Kirk

Aug 5, 2025

·

Stayed 1 night

The room is lovely painted and decorated. The room is small. When I sat small think cruise ship cabin size. It works just to sleep and leave. Warning if you are a light sleeper look for another hotel. There is no sound proofing and it sounds like the trains and metro go over the top of your room.

4

Chris

Jun 25, 2025

·

Stayed 2 nights

This hotel is right next to the train tracks and the whole room shakes and the sound from the trains is so LOUD you cant sleep expect between 1AM-4AM. Trains passes every 5 minutes. Never had an experience like this. Totally useless paying for a room here, could have slept on the streets just as well. They should write this in the description because this is way beyond acceptable. Real shame because the rooms are otherwise OK and staff is good.

10

Helen

Sep 21, 2025

·

Stayed 1 night

Room was overlooking the Trainline out of Victoria station so was woken by the first train. Fairly noisy

8

Mark

Oct 11, 2025

·

Stayed 1 night

The room was perfectly clean and the bed reasonably comfortable although the pillow was rather hard. The staff were very nice and friendly. However if you are a light sleeper this would not be the place for you to stay as the trains from Victoria start early and finish late so you are aware of the noise in the background.

6

Claire

Oct 11, 2025

·

Stayed 1 night

The room was clean and perfectly adequate (apart from the pillow which felt like a block of wood). All the staff I came into contact with were very nice and friendly. However if you are thinking of booking here please be aware it is very close to Victoria Railway Station with trains running quite late into the night and beginning early the next morning. If you are a light sleeper you will be disturbed.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, accommodating and efficient, with staff helping with early check-ins, luggage storage and local advice. A few guests report poor communication or indifferent responses to issues.

Related guest reviews

10

Kim

Nov 9, 2025

·

Stayed 1 night

very convenient location to Victoria Coach Station - able to store bags before check in and after check out

4

Ryan

May 22, 2025

·

Stayed 1 night

No response from management when questioned.

10

Gail

Nov 24, 2025

·

Stayed 2 nights

Staff really friendly and helpline. Room clean and comfortable (except the pillows which were really hard). Free tea and coffee in reception which was really appreciated. Good location, not far from station.

10

Kerry-Ann

Sep 30, 2025

·

Stayed 1 night

A really convenient central location. As a single room booking, the room was fairly small but had everything I needed for a quick overnight stay. I didn’t have any food so can’t comment on that. What most impressed me was the staff, really professional, friendly and helpful.

6

Hoang

May 26, 2025

·

Stayed 3 nights

Like: location; Dislike: communication! Sent messages to hotel via Expedia and NOT received any messages/reply back from the hotel. Staff: nice, well responded at hotel. Like: hotel is clean

10

CAROLE

Aug 15, 2023

·

Stayed 3 nights

The staff is always very helpful and kind. They always take great care of me and that is why I always stay there when in London.

10

Liane

Aug 22, 2025

·

Stayed 1 night

We stayed in the apartments, the service was excellent from the staff. The answered all questions, were helpful with excursions and offered great diner recommendations. It was conveniently located near bus and train station. Great restaurants in area. The only negative is since it is close to the train station you hear the trains go at all hours.

10

Laura

Aug 31, 2025

·

Stayed 1 night

Very friendly and efficient service throughout our stay. Great location within walking distance to Victoria station, as well as to Buckingham Palace. Clean and comfortable room, which was upgraded for us at check-in. We appreciated the air conditioning. Reasonable price, considering its great location in London. Highly recommend this hotel!

10

Marius

Nov 24, 2025

·

Stayed 1 night

Aside from being a really comfortable, clean room with a super bed and duvet, the reception allowed me to checkin early. After a red-eye flight, this was a lifesaver and I appreciated it.

10

Mark E Elliott

Dec 27, 2022

·

Stayed 19,352 nights

The Hotel Staff Outstanding - Mr. Hussein is the person everyone should talk to when in London. Top notch and great personality extremely knowledgeable and friendly. Hotel is perfect location close to Victoria Train/Subway/Tour Bus. But far enough away from groups/noise and safe. Excellent 24 desk service and free coffee/hot chocolate/small snacks. Rooms are very functional and clean. Coffee/Tea/Kettle/hair dyer included. Negative: Breakfast area not available - but excellent breakfast box available. Overall: Excellent Rating

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Location is a major strength, just a short walk to Victoria rail, tube and coach stations, with easy access to sights like Buckingham Palace and dining options. Some mention street activity near the entrance, but most value the transport convenience.

Related guest reviews

10

Dan

Oct 2, 2025

·

Stayed 1 night

Great hotel and perfect location

10

PAUL

Aug 7, 2025

·

Stayed 2 nights

Centrally located near the Victoria coach station, the Victoria rail station, underground station and Buckingham Palace. Room was very clean, shower had great pressure and staff was very pleasant.

10

Eva

Nov 25, 2025

·

Stayed 1 night

Very nice hotel, clean, helpful staff, perfect location near train/bus.

10

Michael

Jul 18, 2025

·

Stayed 2 nights

Very clean rooms. Great proximity to Victoria Station

6

Bjørn Thomas

Nov 25, 2025

·

Stayed 3 nights

We chose this hotel because of proximity to Victoria Station and affordability. Room (no 512) is OK, but is situated between the entrance and an elevator. The walls are paper thin. You can feel and hear the passing trains, too. If you have an issue with sound, I would not recommend this hotel. There was also a row of homeless people sleeping in tents right next to the entrance.

8

Ladonna

Aug 21, 2025

·

Stayed 4 nights

This was the perfect choice for an quick budget-friendly London trip. I was just a few steps away from Victoria Station where I got the bus to and from Heathrow Airport. The hop-on hop-off tour bus also stops 2 blocks away so I was able to easily do 2 days of touring around London city. There are lot of restaurants to choose from that I could easily walk to. The room itself was smaller than average but clean and cozy. Perfect for solo travel or a couple.

6

Gabriela Denix

May 2, 2025

·

Stayed 1 night

I was trying to get a cheap hotel for one night in London and chose this one for being close to Buckingham palace. So, I could check it out. Will not recommend.

10

Jonathan

Jul 31, 2025

·

Stayed 4 nights

Right in the center of all the action. Easy to walk to venues in the area and central to buses, trains, and city bikes.

10

PAUL

Aug 12, 2025

·

Stayed 2 nights

Location

8

Hong

Sep 12, 2024

·

Stayed 2 nights

The location is perfect! Close to Victoria Station and national express coach station.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is available but generally basic, with limited variety and a compact seating area or boxed delivery; some guests were satisfied while others found it poor or skipped it.

Related guest reviews

8

Ricky

Feb 28, 2025

·

Stayed 1 night

Very disappointing breakfast selection

8

Catherine

Jul 22, 2025

·

Stayed 7 nights

The room was small but comfortable. The bathroom was also very small. There was little room to store clothing as the wardrobe was small and there was only a desk with a few small drawers for storage. There was no elevator. Air conditioning. Breakfast buffet was available for a price but we did not avail of it.

10

Minjia

Oct 26, 2023

·

Stayed 4 nights

This is a great hotel conveniently located close to the Victoria transportation hubs- close to bus, train, tube. Walkable to restaurants. The hotel room is spacious, clean, quiet. Facilities are updated and fresh. The staff did a great job on house keeping. A note on breakfast, it comes in a box drop by the room door at 7 am . Fairly decent selections.

8

Jurgen

Sep 21, 2025

·

Stayed 5 nights

Small room, but comfortable and convenient place to stay in central London. Close to train, tube and coach stations Initially had issues with cooling unit but staff were prompt in addressing the issue. Decent breakfast in the morning as well

2

Alexander

Jun 25, 2025

·

Stayed 2 nights

tiny room. A/c had to be worked on three times. not what i expected from a Best Western zero amenities. Poor breakfast, onlyone choice

8

Hui Chu

Oct 1, 2025

·

Stayed 3 nights

The room is small but it looks new and clean. The bed is also comfortable too. The people at check in counter is very nice and helpful. The breakfast is basic and few choices and also all the same every day. I am satisfied with the room but we got the room that is no elevator so we have to take the luggage into the room. You can ask them to help that is not a big problem.

10

Melvyn

Sep 22, 2025

·

Stayed 2 nights

Perfect location, extremely friendly and welcoming, very clean and has everything you may need. Lovely brekafast with plenty of choices.

8

Veronica

Jul 12, 2025

·

Stayed 2 nights

Our room was downstairs and the view from the window was a 5x5 space containing a large ventilation pipe and an open door into a dark room. Im guessing it is a mechanical room of some sort, but being right outside our window it was a bit concerning and we hoped no one would break in. Needless to say, our room had a horrible view so curtains stayed closed. Room was quite small but both twin beds were very comfortable and the shower had awesome water pressure. Breakfast was typical with cereal, fruit, a few types of eggs and sausage rolls.It was very well cared for, always making sure to have enough on hand or cleanup spills. Staff was amazing, super helpful and lots of ideas for things to do and see or places to eat.

8

Barrie

Nov 30, 2025

·

Stayed 1 night

Excellent small hotel for solo travelers, very close to Victoria rail and coach stations. adequate continental breakfast at a reasonable price. only downside there is no lounge area.

8

Marvin

Feb 22, 2025

·

Stayed 3 nights

Overall I found the hotel to be very good and wonderfully well located half a block from Victoria Coach Station and two short blocks from Victoria Rail and Victoria Tube Stations. It was close to some theatres and restaurants. The property was freshly renovated and well maintained. It consists of four or five historic townhouses and an issue I had was that my building had no elevator and only steep, winding steps. The staff without hesitation carried my large luggage up and down but the configuration might be challenging for anyone with mobility issues. I should have requested a lower level room. The breakfast was nicely served in the lobby but choices were very limited … definitely “continental. Rooms and the lobby had coffee and tea available all the time. Even the “double rooms” seemed small but the hotel had a lot of character and was very comfortable and clean with lots of hot water and great water pressure! I would return.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $198	21 $344	22 $195	23 $158	24 $309
25 $185	26 $196	27 $308	28 $266	29 $268	30 $201	31 $237

Su	Mo	Tu	We	Th	Fr	Sa
1 $111	2 $295	3 $295	4 $288	5 $192	6 $183	7 $385
8 $105	9 $135	10 $279	11 $257	12 $225	13 $219	14 $337
15 $107	16 $175	17 $289	18 $323	19 $347	20 $253	21 $395
22 $183	23 $192	24 $302	25 $304	26 $224	27 $221	28
29 $173	30 $167

Best Western Buckingham Palace Rd

Prices for Best Western Buckingham Palace Rd

Monthly average prices

About this property

Location

Room options

Standard Room, Multiple Beds

Standard Room, 1 Double Bed

Standard Room, 2 Double Beds

Standard Room, 1 Twin Bed

Standard Room, 2 Twin Beds

Guest reviews of Best Western Buckingham Palace Rd

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Buckingham Palace Rd

Considering this hotel for your London trip?

Prices for upcoming dates