What are the standard check-in and check-out times?

Check-in time is at 14:00 and check-out time is at 11:00. Late check-out is available for a fee of GBP 35, subject to availability.

What is the location of the property in relation to key landmarks?

The property is centrally located in London, within a 15-minute walk of the Thames River and Victoria Station Travel Information Centre. It is approximately 1 mile from Buckingham Palace and 1.2 miles from Big Ben.

What are the policies for guests staying with children?

Children are allowed at the property, but specific age policies for free stays are not provided.

Victoria Inn London - Comfortable Stay in the Heart of London

Average nightly price at Garner Hotel London Victoria by month, last 12 months (USD)
Month	Average price
January	$107
February	$116
March	$118
April	$143
May	$156
June	$180
July	$202
August	$134
September	$172
October	$155
November	$147
December	$187

What guests think

Across recent reviews, Victoria Inn London is praised for its convenient Pimlico/Victoria location and generally friendly staff, but feedback is mixed overall due to very small rooms, inconsistent cleanliness standards, noise from thin walls, and maintenance issues in bathrooms.

Several reviews highlight comfortable beds and effective air conditioning in some rooms, while others report poor TV reception or weak/absent AC. Facilities are basic, with a tiny lift and no on-site breakfast, though luggage storage is available and eateries are close by. Overall, expect a budget, compact stay where location and price compete with space and consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic, with a very small lift and variable air conditioning by room. There is no on-site breakfast, but luggage storage is available.

Related guest reviews

4

Peter

Jun 12, 2025

·

Stayed 1 night

Dated and grubby Expensive for what it is No breakfast

10

Joyce

Aug 9, 2025

·

Stayed 2 nights

This property was well maintained. Stored our luggage until check in. Had safe at desk for storage of valuables. Air Conditioning worked good. Ice cold water availavle for purchase. We stayed two nights. We would definitely come back. Hotel staff were super friendly and helpful.

6

Nancy

Aug 31, 2024

·

Stayed 2 nights

This was our third time staying at the inn and it’s been completely changed since our last visit. Gone is the continental breakfast and outdoor breakfast area that we enjoyed. The rooms are quite small as we expected but our bathroom was unacceptable. There was mold in the shower, a cracked & loose floor tile and a stupidly placed shelf over the sinks that prevented us from washing our faces. The afternoon staff on check in was not very friendly or welcoming.

8

Inez

Jan 30, 2023

·

Stayed 4 nights

Easy access to the London underground, safe area to walk, friendly staff. Rooms are simple but clean, okay price/ service relation. Unfortunately, the hotel does not have breakfast or food service (since the start of the pandemic). Yet there are many restaurants and shops nearby. Some noise passed from reception to the downstairs rooms as the door didn't close automatically—something to improve.

6

Yadira

Aug 26, 2024

·

Stayed 2 nights

I would have rated this a high 4 but there was no air conditioning and the description said there was AC. Apparently they had 6 rooms with AC - we were not in one of those 6. Poor advertising, not sure if it’s an Expedia issue or the hotels but not acceptable. Unfortunately, we didn’t have another option since there weren’t available hotels. If you rent here, know you’re not guaranteed AC.

6

SANDRA

Jul 10, 2023

·

Stayed 2 nights

Nice hotel, clean and in a good spot for transport around London However … air conditioning was non existent and this must be known to the hotel as the room also has 2 fans, which were also rubbish, we spent 2 nights melting. We were with friends and their rooms were the same

4

Antonia

Aug 8, 2024

·

Stayed 1 night

Very small elevator, the shower floor was very slippery. I arrived late in the evening around 11:45, the staff behind the desk was sleeping.

8

Dulce

Jul 3, 2025

·

Stayed 2 nights

Easy access to public transportation, Short walk to some famous landmarks in London. Staff were attentive and helpful with our raised issue. Lift was under repair when we checked in but staff helped us with our luggage. I would go back again.

10

Richard

Apr 13, 2024

·

Stayed 1 night

Have I just found one of the best 3 star properties in Pimlico? The answer is yes!. Freindly customer service, nice recption area, building is secure and CCTV fitted in public accessible areas. 10 mins walk from Victoria Coach and Rail Stations, plenty of food and shop options nearby. Road served by TfL service 24. Single room is small, but comfortable and also has air-conditioning, which works well. Everywhere extremely clean. The only thing that would improve the experience is having two pillows on the bed, but overall excellent stay.

6

Kayla

Aug 20, 2023

·

Stayed 2 nights

Elevator takes 15 minutes to come to you. No breakfast. Cleaners bang around by 7am, couldnt sleep in if i wanted to. Close enough to trains and cheap price was good

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many guests found rooms clean, but recurring complaints mention mould or sewage smells, dust, stained linens/towels, and inconsistent housekeeping.

Related guest reviews

2

John

Sep 12, 2025

·

Stayed 3 nights

We checked out early after being there two hours. The room tinier than we expected and floor was soaked from an unknown source. We could smell mold.

2

Michael

Jun 11, 2025

·

Stayed 2 nights

Appalling. I checked in only to find that my bed's linens had yellow stains on them. I sent a photo to the WhatsApp number provided, and a few minutes later got a text that they would come up and look. An hour later, no one had come up. I spent that time discovering that the 'chair' (stool) in the room was also stained, and that there was some wear and dirt in the bathroom - though in the case of the bathroom, I am not sure it was any worse than any other budget hotel. Anyway, I grabbed my luggage and went downstairs, since it was clear no one was coming. The woman at the front desk offered to switch me to a different room, but why would you want to stay in a place with such low standards and poor service? I asked for a refund via Hotels.com, which said that since I was offered a new room, I was not entitled to one. Sometimes in life, you get what you pay for. In my opinion, at this hotel, you don't even get that. I would avoid it with all possible effort.

4

Devon

May 11, 2025

·

Stayed 4 nights

There were multiple issues in regards to cleanliness, my first room had hairs that were not mine on the bedsheets, hairs and dirt all over the floors as if they hadn’t been vacuumed in years, and the 2nd room I got moved to was breaking down (bathroom handle broke off upon grabbing it, window floors have been used and abused, and towels are fairly dirty. The staff were nice and helpful however they adhered to they’re non refund policy even when the condition of the room is not as advertised which should be a typical refund policy.

8

Shelagh

Oct 22, 2025

·

Stayed 1 night

Good value budget hotel, very clean modern room perfectly adequate and affordable for my stay.

4

Cesar

Mar 14, 2024

·

Stayed 1 night

The Victoria INN is located in a 3 blocks of hotels back to back. They are in good and safe location but I don’t think is worth the price. You could tell this place is old and does have foul smell. I honestly would Not stay here because of the cleanliness of the place not worth the price.

2

Rachel

Jan 9, 2026

·

Stayed 1 night

Black mould in the room. A lot of dust on surfaces and a damp and musty smell throughout. On the plus side the bathroom was spotless and the bed comfortable. Wouldn't have wanted to stay more than one night as I suspect the mould isn't conducive to respiratory health.

6

Katey

Apr 28, 2024

·

Stayed 2 nights

Good location. Not very clean.

2

Maria Grazia

Nov 21, 2025

·

Stayed 2 nights

My stay at the Victoria Inn was one of the worst hotel experiences I’ve ever had. Room 13 had a strong sewage smell, visible stains on walls and surfaces, and even hair on the towels. For two days, no cleaning was done, the bed was never made, and we had to request basic items like towels multiple times at reception. The TV and heating remote was missing, the key card kept failing, and no maintenance staff ever showed up despite repeated reports. A receptionist came to check the room and confirmed that nothing had been done about the issues. The soundproofing is non-existent — you can hear every noise from other rooms and the corridors. For more than €250 for two nights, this does not resemble hotel service in any way. Avoid this place. Terrible hygiene, poor management, and complete lack of respect for guests.

2

Paul

Sep 10, 2025

·

Stayed 2 nights

The space was small but worked well. Until the night when we found a bed bug in the bed. We didn’t think it was until we ended up squishing it and blood got on the bedsheet. We quickly took photos and searched the room for more. When reported to staff they refused to switch us rooms, brought us a new bedsheet and called it a day. Staff handled the situation so extremely poorly. No one spoke to us from higher up and no refunds of any kind were issued. The location is great, but is it worth the risk of bedbugs and service that treats you less than?

8

Lucy

Nov 13, 2025

·

Stayed 1 night

Room was clean, staff friendly and welcoming. Only a 10 min walk from Victoria Station. Ideal location for 1 night stay. If staying longer potentially would stay somewhere closer.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are very small with cramped bathrooms and showers, and some guests report noise from thin walls or reception. Beds are often comfortable but pillows can be very flat, and issues like broken shower doors or poor TV reception appear in some rooms.

Related guest reviews

6

Vicki

May 12, 2025

·

Stayed 4 nights

Great location but very basic for a hotel. Very tiny rooms. Very tiny shower, no soap dish, no Kleenex in room

10

Amy

Sep 2, 2025

·

Stayed 3 nights

We loved this property. Our room was very comfortable, they let us check in early and the room was very quiet. The shower had excellent pressure and temperature. However: the pillows are too flat. They are so flat, they almost did not exist. I would recommend this hotel to anyone but just know, you might need to use your sweater as a pillow.

10

Matthew

Sep 30, 2024

·

Stayed 1 night

It was tiny but it worked. It was well laid out and they kept the space clean. The room even had a tiny balcony which was cool.

6

Lewis

Aug 22, 2025

·

Stayed 3 nights

Location was great however room was very small. Bathroom shower door broken or not able to stay on the track on one side, not overly friendly staff for sure. Price was high for the overall amenities.

6

Linda

Nov 25, 2025

·

Stayed 1 night

Clean hotel and room but wouldn’t choose the single next time. Could barely get past bed and shower was a squeeze to get in. Bed was lumpy and uncomfortable

8

Gregory

Aug 30, 2025

·

Stayed 3 nights

Although the single room was pretty small, all other aspects of the stay were fine. The room was clean, bed comfortable and the staff friendly

10

Joseph

Sep 13, 2024

·

Stayed 2 nights

Just wish the rooms we’re bigger

6

Angie

Apr 30, 2025

·

Stayed 2 nights

Very small space but it was clean for the most part.

6

William

Dec 6, 2025

·

Stayed 13 nights

It’s an older hotel, so one can forgive some signs of age it shows. However, the room we rented was impossibly small for two larger people. I was not able to squeeze myself into that tiny shower.

4

Lyndsey

Apr 17, 2024

·

Stayed 1 night

Double room was very small, the bathroom even smaller. Room was next to front desk and could hear the bell ringing constantly. Also the fire alarm (and another one) went off at random times in the night.

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AI-generated summary based on recent guest reviews

Service

Service is generally friendly and helpful at reception, with several guests praising staff support. However, there are reports of slow or unresponsive follow-up and, in a few cases, unhelpful handling of complaints.

Related guest reviews

10

Joyce

Aug 9, 2025

·

Stayed 2 nights

This property was well maintained. Stored our luggage until check in. Had safe at desk for storage of valuables. Air Conditioning worked good. Ice cold water availavle for purchase. We stayed two nights. We would definitely come back. Hotel staff were super friendly and helpful.

2

Michael

Jun 11, 2025

·

Stayed 2 nights

Appalling. I checked in only to find that my bed's linens had yellow stains on them. I sent a photo to the WhatsApp number provided, and a few minutes later got a text that they would come up and look. An hour later, no one had come up. I spent that time discovering that the 'chair' (stool) in the room was also stained, and that there was some wear and dirt in the bathroom - though in the case of the bathroom, I am not sure it was any worse than any other budget hotel. Anyway, I grabbed my luggage and went downstairs, since it was clear no one was coming. The woman at the front desk offered to switch me to a different room, but why would you want to stay in a place with such low standards and poor service? I asked for a refund via Hotels.com, which said that since I was offered a new room, I was not entitled to one. Sometimes in life, you get what you pay for. In my opinion, at this hotel, you don't even get that. I would avoid it with all possible effort.

10

Ammar

Jul 16, 2025

·

Stayed 6 nights

The staff was extremely courteous, helpful and professional

10

Carl

Sep 30, 2025

·

Stayed 1 night

In London plenty of shops and options in victoria. Room was small but perfect for a night or two stay, great central location. Room was clean, air con was very effective and area was quiet eventually with windows open. Bed was comfortable. Service was fantastic.

8

Adam

Jun 15, 2025

·

Stayed 5 nights

Staff was amazingly helpful. Made a long trip easy. Rooms were clean and kept tidy. Location exceed my expectations as it was only 3 minute walk to tube on Victoria Line-right into the heart of the tourist spots of London.

6

Luis

May 4, 2025

·

Stayed 3 nights

In general it was a good stay at the hotel, well located hotel, clean and comfortable room, things to improve, the reception is very cold and uncooperative, they have a terrace that only the hotel staff can use and lastly, when checking out and one has to wait for someone to pick you up to go to the airport, the hotel does not have toilet service for passengers who are in transit.

2

Maria Grazia

Nov 21, 2025

·

Stayed 2 nights

My stay at the Victoria Inn was one of the worst hotel experiences I’ve ever had. Room 13 had a strong sewage smell, visible stains on walls and surfaces, and even hair on the towels. For two days, no cleaning was done, the bed was never made, and we had to request basic items like towels multiple times at reception. The TV and heating remote was missing, the key card kept failing, and no maintenance staff ever showed up despite repeated reports. A receptionist came to check the room and confirmed that nothing had been done about the issues. The soundproofing is non-existent — you can hear every noise from other rooms and the corridors. For more than €250 for two nights, this does not resemble hotel service in any way. Avoid this place. Terrible hygiene, poor management, and complete lack of respect for guests.

10

Carol

Aug 3, 2025

·

Stayed 1 night

Location was great and very helpful staff.

2

Paul

Sep 10, 2025

·

Stayed 2 nights

The space was small but worked well. Until the night when we found a bed bug in the bed. We didn’t think it was until we ended up squishing it and blood got on the bedsheet. We quickly took photos and searched the room for more. When reported to staff they refused to switch us rooms, brought us a new bedsheet and called it a day. Staff handled the situation so extremely poorly. No one spoke to us from higher up and no refunds of any kind were issued. The location is great, but is it worth the risk of bedbugs and service that treats you less than?

10

Monique

May 7, 2025

·

Stayed 1 night

The staff at the front desk were incredibly friendly., welcoming, and helpful throughout our stay.They went above and beyond to accommodate our request, which made a big difference in our experience. Excellent customer service like this truly sets a place apart. Highly recommended!

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AI-generated summary based on recent guest reviews

Location

Location is a strong point: walkable to Pimlico and Victoria stations, buses, and central sights, in a generally quiet, safe area.

Related guest reviews

8

Allen

Aug 26, 2024

·

Stayed 2 nights

Good hotel close to tourist destinations

8

Richa

Jun 17, 2025

·

Stayed 4 nights

Good location a short walk to Victoria station, Westminster and The Palace.

10

robyn

Jun 4, 2024

·

Stayed 7 nights

Last minute booking as locked out of original accommodation. very welcoming,comfy & clean room. Close to Victoria Station, buses right outside, lots of eateries around and close to all sightseeing attractions. Would stay again

10

Susan

Aug 9, 2025

·

Stayed 4 nights

This was an awesome place to stay in London. The hotel staff was very helpful in meeting our needs, both in the hotel and in finding our way around London. The location was in a quiet neighborhood, and 2 minutes from Pimlico Tube Station, one Tube stop from Victoria Station, and a bus stop almost across the street. Good restaurants and a grocery store within 2-5 minutes, which was important at the end of the day!

8

Lesley

May 3, 2025

·

Stayed 1 night

Enough room for the 3 of us in the family room. Staff polite and helpful. Handy for Victoria bus station, the tube, restaurant's and the theatre. Ideal for the price.

8

Wayne

Apr 22, 2025

·

Stayed 5 nights

Enjoyed staying in Pimlico close to the river Thames. Relatively Close to London Victoria station. Plenty of good eating places nearby. Bathroom worked well. Bed was comfortable. Room was rather small (typical London) so made it a little squishy with 2 large bags. Staff were helpful and friendly. Had an outside paved area for the staff that, with some careful design, would be a good area for guests to relax in the warmer months.

10

Venu

Jun 29, 2024

·

Stayed 1 night

Is close to Victoria station, staff was friendly, room was clean.

8

Lucy

Nov 13, 2025

·

Stayed 1 night

Room was clean, staff friendly and welcoming. Only a 10 min walk from Victoria Station. Ideal location for 1 night stay. If staying longer potentially would stay somewhere closer.

8

Stacie

Aug 10, 2025

·

Stayed 1 night

Great neighborhood with lots of food options, walking distance to many landmarks. Air conditioning was awesome! It is quite small, but worked for what we needed. Close to Victoria Station so easy to get to airports.

8

Steph

Jun 9, 2025

·

Stayed 1 night

An amazing location making London walkable&very close to the underground.

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Dining

There is no on-site breakfast or restaurant, though a few note third-party room-service delivery and in-room kettles. Many dining options, cafes and bakeries are nearby.

Related guest reviews

6

Carol

Aug 18, 2025

·

Stayed 1 night

The hotel building was fine as a guest house only but no cafes close by for breakfast. As a single traveller, it would have been good to have a communal bar area. The only time other guests were seen was when we had to evacuate the hotel and congregate on the pavement following a fire alarm in the evening, possibly triggered by a bathroom door not being closed when using the shower!

4

Peter

Jun 12, 2025

·

Stayed 1 night

Dated and grubby Expensive for what it is No breakfast

10

Dwight P

May 19, 2024

·

Stayed 5 nights

Parsa was FANTASTIC! He was extremely helpful with explaining directions, where to dine, how to get from one place to another, & attractions what to be aware of and more 😊. He was very professional, courteous & took time talking to us. A great asset to the hotel. The hotel is very close to Gail’s Bakery plus others for breakfast & a yummy Italian restaurant 3 doors down for lunch or dinner. A Tesco is 5 minutes away where u can purchase grocery items & prices are fair. Super location😃

6

Nancy

Aug 31, 2024

·

Stayed 2 nights

This was our third time staying at the inn and it’s been completely changed since our last visit. Gone is the continental breakfast and outdoor breakfast area that we enjoyed. The rooms are quite small as we expected but our bathroom was unacceptable. There was mold in the shower, a cracked & loose floor tile and a stupidly placed shelf over the sinks that prevented us from washing our faces. The afternoon staff on check in was not very friendly or welcoming.

8

Richard

Jun 9, 2024

·

Stayed 4 nights

It's in an area I like Would have liked to have a breakfast available in house

6

Elizabeth

May 15, 2024

·

Stayed 8 nights

No option for fresh coffee and breakfast

8

Inez

Jan 30, 2023

·

Stayed 4 nights

Easy access to the London underground, safe area to walk, friendly staff. Rooms are simple but clean, okay price/ service relation. Unfortunately, the hotel does not have breakfast or food service (since the start of the pandemic). Yet there are many restaurants and shops nearby. Some noise passed from reception to the downstairs rooms as the door didn't close automatically—something to improve.

10

Emily

May 28, 2024

·

Stayed 2 nights

We were in and out of town quickly for business at the Embassy (which was a very manageable and lovely walk from this location). This hotel provided everything I needed: a clean and functional room, easy food delivery with lots of options (they partner with a delivery service for room service) and a great price. The staff was very friendly.

8

John

Jul 11, 2024

·

Stayed 2 nights

Great value for the location. Boutique hotel. Old school hair dryer. Creeky wood floor. Nice clean linens. Comfortable bed. Has an electricalntea kettle, tea bags, instant hot chocolate, instant coffee, sugar packets and a couple of Biscoff biscuits.

6

Kayla

Aug 20, 2023

·

Stayed 2 nights

Elevator takes 15 minutes to come to you. No breakfast. Cleaners bang around by 7am, couldnt sleep in if i wanted to. Close enough to trains and cheap price was good

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $269
18 $139	19 $219	20 $360	21 $397	22 $178	23 $143	24 $289
25 $99	26 $148	27 $237	28 $288	29 $216	30 $155	31 $155

Su	Mo	Tu	We	Th	Fr	Sa
1 $117	2 $171	3 $433	4 $361	5 $272	6 $232	7 $331
8 $127	9 $145	10 $293	11 $291	12 $189	13 $195	14 $277
15 $119	16 $279	17 $225	18 $280	19 $210	20 $236	21 $312
22 $153	23 $244	24 $325	25 $300	26 $273	27 $351	28 $366
29 $125	30 $184

Garner Hotel London Victoria

Prices for Garner Hotel London Victoria

Monthly average prices

About this property

Location

Room options

Double Room

Standard Room, Multiple Beds

Room, 1 Twin Bed (Cosy)

Triple Room

Family Room

Room, 1 Double Bed (Cosy, Windowless)

Standard Room

Room (Cosy)

Room, 1 Double Bed (Cosy)

Standard Room, 2 Twin Beds

Standard Room, 1 Double Bed

Guest reviews of Garner Hotel London Victoria

Who stays here?

What guests think

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