What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee of approximately GBP 26 per person.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including wheelchair-accessible facilities in public areas and registration desk. Specific details about step-free entrances and pool access features are not provided.

What is the location of the property in relation to key landmarks?

The property is located in the heart of London, within a 5-minute drive of The British Museum and Camden Markets. It is 1.2 miles from Regent's Park and 1.8 miles from ZSL London Zoo. Nearby attractions include University College London (0.3 miles), Russell Square (0.5 miles), and Tottenham Court Road (0.8 miles).

What are the policies for guests staying with children?

Up to 2 children aged 12 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Pullman London St Pancras Hotel Stay

Average nightly price at Pullman London St Pancras by month, last 12 months (USD)
Month	Average price
January	$228
February	$240
March	$256
April	$279
May	$294
June	$350
July	$327
August	$234
September	$375
October	$313
November	$314
December	$345

What guests think

At Pullman London St Pancras, travellers highlight a very convenient location for St Pancras, King’s Cross and Euston, friendly staff, comfortable beds, and an energetic lobby-bar scene, with breakfast frequently praised for quality and variety.

Rooms are generally clean and quiet, though some feel small or dated, and multiple guests report ineffective air conditioning or warm temperatures. Facilities win points for a well-regarded gym (some mention a sauna), but occasional elevator outages and maintenance quirks are mentioned. Service is widely described as welcoming and helpful, with sporadic complaints about slow check-in, late-night room service, or poor communication during alarms. Expect a modern, well-located base ideal for rail travel, with comfort foremost and a few operational hiccups possible.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Lively social spaces are noted, and multiple guests praise the gym (some mention a sauna), though a few say equipment could use an update. Several reviews report elevator outages at busy times.

Related guest reviews

10

Mark

May 21, 2023

·

Stayed 1 night

This was a very nice hotel in a great location. The lobby area is really fantastic. Staff were okay - could be friendlier, and the gym equipment (especially cardio) really needs to be upgraded and connected to the wifi. The rooms were good, but still felt a little older than the lobby.

6

Mary

Sep 21, 2025

·

Stayed 3 nights

I will start with positive- the woman who helped on last day deserves a raise. 2 electors/lifts down was running between 14-16th floor checking for guests to take them down service elevators - then carried my very heavy luggage down those crazy steps to ground floor- promote her! Great location, close to shopping Eurorail and all tube lines. friendly staff, temperature in rooms could have been better. I think it’s suppose to be hip modern hotel but was in business trip and maybe I am not that hip- the room did nothing for me. Curtains didn’t keep out light which when you take late train from Paris and do have option to sleep in- and can’t…. Finally- I was there on a weekend when unfortunately two of three lifts broke. My heart goes out to the staff!

10

Wee Teik

May 21, 2024

·

Stayed 3 nights

Right smack at a really great location which was easy to find restaurants and things to do. Transportation via public transport was also really easy. We stayed here also due to the close vicinity of the St Pancras station for the Eurostar. It had an amazing gym with smith machine and also a really good restaurant at the lobby one of the best i ever tried. If I were visiting king’s cross again this is definitely my first choice.

10

Frank

May 19, 2023

·

Stayed 2 nights

Fredy, Antonella, Maria, Dennis and wish I could remember more names bc the staff at Pullman were so excellent. The rooms we very quiet and exceptionally clean. The gym was great for a hotel gym, and while I would have been happy if we were able to turn the heat up a lil’ more in the sauna, it was such a blessing to have a 6-or-more person sauna to use from 6am to 11pm every single day. Yes, I love the sauna and gym.

10

Jill

Jun 23, 2025

·

Stayed 1 night

My husband and I stay at this hotel when we visit London. This was our first stay with our kids and it was fine. We had two rooms that fit 6 of us (3 kids, 3 adults) which worked out well. The staff is always friendly and there are plenty of food options around the area. Also took advantage of their gym (which was nice and clean) and we like that it is close to the train station.

10

Ingrid

Jun 22, 2024

·

Stayed 1 night

What a wonderfully eclectic and creative space. From the outside a standard London hotel. But from the first greeting from the wonderful Concierge helping with my luggage, you are thereon constantly surprised by the vibrant colours and atmosphere of the lobby, reception and bar area. The front desk were lovely accommodating my request for a high floor with a City view. Later on, the Bat team were so genuinely willing to offer the best service. Room was good and had some great quirky additions to what would otherwise be a boringly bland hotel room. I'll be back for sure.

4

Helen

Sep 23, 2025

·

Stayed 1 night

Overpriced, broken furniture and scruffy room decor. Service and breakfast were nice. However, it was a busy weekend and two of the three lifts were broken. Kind of ruined what should have been a lovely family weekend. Wish we had spent less money and stayed somewhere better value.

10

Travel

May 2, 2024

·

Stayed 1 night

Booked this hotel as a base for an early Eurostar departure the next morning. Great location for St Pancras station - only a 5-10min walk. Staff were friendly & helpful, room was a decent size with comfortable beds. The restaurant & bar had a great buzzy vibe & the cocktails / food did not disappoint.

8

Krista Susanna

Jul 24, 2023

·

Stayed 1 night

Well located hotel close to the main rwvstations and UG. Decent walking to centrum. Rooms are a bit worn, but spacy. Restaurant downstairs for dinner nd breakfast was really good. Small gym.

10

Julie

Jan 28, 2025

·

Stayed 2 nights

Really lovely modern hotel. Great central location. Beds nice and comfortable. Breakfast selection great and evening bar had a cool vibe. Will definitely be back next time we are in London.

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Cleanliness

Many guests find the hotel and rooms clean, but there are recurring issues like stained carpets, mold or drain smells in some bathrooms, and occasional maintenance lapses. Overall standards feel inconsistent rather than uniformly spotless.

Related guest reviews

8

Krista

Dec 3, 2024

·

Stayed 2 nights

Fantastic location if catching the Eurostar. Also has heaps of food options close by. I marked the hotel down slightly as there was a bit of mould in the shower and I couldn’t get the aircon to be cool enough. You could open the window though which is a bonus. Very helpful and attentive staff. Would not hesitate to stay again.

2

EUN YOUNG

Jul 17, 2025

·

Stayed 3 nights

The room was extremely outdated, with a clogged sink drain and a toilet that clearly hadn’t been flushed. The more I think about our stay, the more gross it feels. On top of that, none of the hair dryers worked — and I stayed here three separate times over the past month, with the same issue each time.

2

Anthony

Aug 3, 2023

·

Stayed 3 nights

First room Dirty , non functioning AC, no ice, no fridge It was a fight to get moved. Ice was a problem no machine in the hotel Should have never offered the dirty defective room to public, Shame, Shame, Shame. Run down, substandard, poor service. Would never go back Tony Dolan 613-223-9101 please call Canada if you want a list of problems.

8

Anna

Nov 2, 2023

·

Stayed 1 night

It has been a nice place, but still the room Feels quite far away from 5* hotel. We got dirty sheets and the curtains were quite dusty

4

Amar

Jun 18, 2025

·

Stayed 1 night

The hotel is tired, my room had a noisy AC and there was only 1 bottle of water in the room. Carpet was stained, and i booked a king but they gave me a double. Never again, expect so much more when paying extortionate amounts.

10

Gareth

Aug 7, 2025

·

Stayed 3 nights

Friendly greeting and fast check in. Room was clean and spacious, huge comfortable bed and the shower/bathroom very clean.and plenty of hot water. Great location ..walking distance to St Pancras and Euston with minimal outside noise ...breakfast superb..probably the best breakfast we've ever had . Will definitely stay here again on next London trip

10

Michelle

Jun 8, 2025

·

Stayed 1 night

Very clean. Staff friendly and helpful. Great location.

10

Janet

Oct 29, 2025

·

Stayed 1 night

Great hotel to relax in after a strenuous holiday! Friendly, helpful staff greeted us. The room was warm, comfortable and quiet. Amazing choices available at breakfast - wish we could eat more. Absolutely no problems.

10

Joanna

Mar 27, 2025

·

Stayed 1 night

This is a very nice, clean hotel with convenient location. I would definitely stay there again .

8

Zoe

Feb 7, 2025

·

Stayed 1 night

Love staying here - hotel staff are always friendly and professional, excellent service and lovely to see lots of different nationalities which adds to the relaxed and international feel. Facilities always excellent, gym very well equipped and restaurant for breakfast lovely. Only issue this time was the drain in my shower smelled - assumed it was perhaps because the room hadn't been used recently but was bad again in the morning. Told reception on check-out who apologised profusely and sent someone to sort it.

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Rooms

Rooms are comfortable with large beds and some spacious layouts, but others feel small or dated, with storage tight. Several reviews cite ineffective air conditioning or warm rooms and occasional noise from outside or adjoining rooms.

Related guest reviews

10

Ryan

Nov 19, 2025

·

Stayed 1 night

Lovely room. Very spacious bed was sufficiently king-sized. Staff is fantastic. Our receptionist to sign us in Was amazingly attentive

6

Michael

Mar 8, 2024

·

Stayed 4 nights

Very small room. Bedding too hot even with heating switched off

6

Jamie

Nov 9, 2025

·

Stayed 1 night

Air conditioner was not actually an air conditioner - too warm in the room and a poor nights sleep x2 - bed too soft and pillows lumpy, the staff however we great and the cocktails in the bar were excellent… mixed stay over all…

8

David

Aug 3, 2024

·

Stayed 6 nights

Very close to major transportation (King\'s Cross/St Pancras and Euston) which made getting around London easy. Staff were very attentive and friendly. On the downside, the "classic" rooms are very small (bathrooms are tiny) and the "air conditioning" was really just blowing the air around during a hot and sticky week in London (rooms are advertised as having AC). We did raise the AC issue with front desk and they provided a fan which helped a little. Though the area was very busy, we found our room to be quiet which helped with sleeping a little given the lack of proper AC.

10

Meghan

Jul 24, 2025

·

Stayed 1 night

The room was huge and we were able to get early check in when we asked if we could just put our luggage up, wish we would have stayed longer! Walkable to Kings Cross and London Euston stations, plenty of pubs and restaurants around as well.

4

Seda

Aug 31, 2025

·

Stayed 2 nights

I paid for a room that is supposed to have a king size bed. İnstead we got a small bed that barely fits 2 people and was not comfortable at all. The pillows, the mattress was far from comfy. The room was joint and you could hear everything that is talked in the next room. One night they came back at 4am and turned on the music and it was all in our room. No storage space, very little cupboard and very small room. The shower drain is not cleaned properly so if you decide to stay a bit longer in the shower, the water starts flowing on the bathroom floor. I am pregnant and that’s why i paid more than i usually do but this was nowhere near getting what you paid for.

6

Wenyi

Oct 25, 2024

·

Stayed 1 night

Too hot in the room, the aircon is not the real aircon, it is only working as fan not cool down.

8

Brendan

Nov 11, 2025

·

Stayed 3 nights

The Pullman is in a former office block on the Euston Road. It's in a good location for connections to the three major train stations in the area. It's also close to the British Library and the British Museum. There are plenty of connections by Underground from Kings Cross/St Pancras station nearby.The rooms are clean and comfortable. My only complaint is about loud noise/music in the late afternoon/early evening from somewhere nearby outside the hotel. The hotel's claim to be puzzled by this wasn't really convincing as it seems like a regular occurence. I was there early in the week and I suspect that this would be a more serious problem at the weekend. I didn't eat or drink at the hotel but the whole reception/bar/dining room area looks a mess with some sort of jungle themed decor. There didn't seem to be anywhere to have a quiet drink or meal.

6

Shareeza

Aug 14, 2025

·

Stayed 4 nights

Rooms need updating.

4

Wing Tai

Apr 4, 2025

·

Stayed 2 nights

The room is smaller than I would expect. We couldn’t even open two suitcases at the same time. The room was very warm, and we couldn’t improve it even by setting the air-conditioning 18 degree C.

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Service

Service is widely described as friendly and helpful, with efficient check-in for many and useful extras like bag drop. A few guests report slow check-in, unhelpful late-night staff, billing issues, or poor communication during fire alarms.

Related guest reviews

6

Ben

Jan 16, 2025

·

Stayed 5 nights

The hotel staff was great, hotel itself is Ok, nothing amazing. One night in the middle of the night a fire alarm shook everyone and made us all evacuate out to the freezing street. no clear explanation or comment from hotel management was provided

10

Reid

Jan 12, 2025

·

Stayed 1 night

From the moment we walked in we were made to feel welcome and valued, from the attentive doormen to Tyler on reception who upgraded us to a Deluxe King room and gave us a voucher for a free cocktail. The room was exceptional with everything that we might need. We would recommend the Pullman to anyone.

6

John

Sep 30, 2024

·

Stayed 1 night

The entrance looks nice. Check in was unacceptably slow. Some areas such as corridors and some bits of the bathroom looked tired. The corridors also had a stale odour. The towels are very thin.

10

Christopher

Aug 25, 2025

·

Stayed 2 nights

Fantastic location between Kings Cross and Euston. Great service from the staff. Bag drop is really useful when getting into London early to see a show!

10

B A Griffiths

Jun 8, 2025

·

Stayed 1 night

Lovely modern hotel, good service and helpful concierge.

10

Bonita

Jan 11, 2025

·

Stayed 1 night

The staff was excellent and I was allowed to check in early due to an early international flight arrival. The room was clean and spacious and quiet despite the busy street below. The restaurant was excellent and the hotel is conveniently located near the train station, so I was able to walk to the train the next morning.

10

Andrew

Jan 11, 2025

·

Stayed 1 night

Excellent friendly staff clean large rooms excellent dining great location

10

Adriano

Dec 9, 2024

·

Stayed 4 nights

Im from Brazil, and really enjoyed the stay with Pullman St Pancras, the location was great very close to Euston and St Pancras, King Cross Station. Dennis from the reception was the highlight of our stay, he manage to help and please us in every way and really made a difference on a vip treatment. Denis forever thankfull, you are such great person and very professional. Looking forward for the next day.

6

Aysha

Dec 12, 2022

·

Stayed 1 night

The hotel is conveniently situated from Kings cross and rooms were nice however found night staff extremely rude and intimidating. We returned to hotel after a night out and they started to question number of people staying in the rooms booked and would not let us go to our rooms. They were very threatening. It was made worse as i had my cards stolen in London then came back to be greeted by an obnoxious doorman.

2

Andrew

Jan 14, 2024

·

Stayed 1 night

Took 30 mins to check me in and charged me twice on checkout, now I need to dispute the transaction with my bank because they cannot see the first transaction. Aweful experience.

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Location

Excellent for rail travel, a short walk from St Pancras, King’s Cross and Euston, with easy access to the British Library and city transport. A few note road layout can make taxi or rideshare access confusing.

Related guest reviews

8

Sharon

Aug 21, 2025

·

Stayed 1 night

The Pullman provided a very comfortable room for my short stay near Kings Cross train station. The staff was exceptionally helpful, including the reception managers and porters. This is a well run mid-level hotel with premium prices based on location. My only issue is the lack of clarity from the hotel about how to get to the front door. My taxi drove past it twice, unable to figure out how to get there legally and misled by the map app. This added over 30 minutes (on a fixed price) and caused me to miss an event.

10

Dorothy

Jun 5, 2025

·

Stayed 1 night

The hotel is conveniently located between king's cross and Euston station. Check in staff Tyler was amazing and friendly. Would definitely be back again.

8

Gretchen

Nov 4, 2025

·

Stayed 1 night

Great location

10

Chandreyi

Jun 16, 2024

·

Stayed 1 night

Great location near Kings Cross and Coal Drops Yard.

10

Katherine

Nov 12, 2023

·

Stayed 1 night

Great location

10

Tracey

Aug 29, 2023

·

Stayed 4 nights

Loved everything about this property. Two blocks from Euston Station with train service across England plus several Tube lines. Two blocks the other way is Kings Cross/St Pancras which has more Tube lines and a 2 hour train direct to Paris. Hop on, hop off bus access nearby. To say this is an excellent travel hub would be an understatement. The hotel itself is beautiful, an excellent bar and restaurant, nice large rooms, bathrobe and slippers, great customer service and economically priced to boot. Would never stay anywhere else but here when in London.

10

JOAO HENRIQUE

Jun 18, 2025

·

Stayed 1 night

Great service, excellent location. Breakfast was very good (better than average), bedroom was comfortable. Price is on high end, but it is conveniently located near St. Pancras International train station.

10

Kiran

Aug 1, 2024

·

Stayed 1 night

Close to the train station. Great place, friendly staff. My train was cancelled and I was grateful to have a nice place to bathe, eat, sleep and catch the next train the following morning.

10

Emma

Apr 10, 2025

·

Stayed 2 nights

Convenient location next to the British Library and easy quick walk to St Pancras and Kings Cross. Clean and well maintained rooms.

10

Gemma

Mar 10, 2025

·

Stayed 1 night

Hotel was lovely and surprisingly quiet considering the close proximity to St Pancras. A good location for public transport as it’s within a 5 minute walking distance to St Pancras / Euston / King’s Cross stations so you are well connected

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Dining

Breakfast draws frequent praise for quality and variety, and the lobby bar/restaurant has a lively vibe. Downsides include costly drinks and inconsistent room service or late-night dining.

Related guest reviews

10

Kevin

May 12, 2025

·

Stayed 1 night

Walking distance to St Pancras for Eurostar. Beautiful rooms, most amazing breakfast and staff are exceptional!

2

Danielle

Dec 7, 2024

·

Stayed 1 night

Tyler on reception was great and our experience started really well however the restaurant is terrible. Didn't prioritise us as guests and couldn't fit us in to eat before our theatre trip at 5pm so then we came back to try at 10.30pm to be told it was room service only. The room service menu after 10.30pm is limited to about 6 things which we ordered for the us and the children. We were told we then couldn't order until 11pm so we waited 25 minutes, ordered and then waited over an hour until 00.10 for the most disgusting food I've ever seen to arrive. It wasn't just cold, it was all stone cold. Waited another 25 minutes for a manager to call which didn't happen so we didn't touch it and went to bed very hungry and fed up. I would avoid, there are much much better hotels in London. Overpriced, tired and very poor service.

10

Jim

Apr 11, 2025

·

Stayed 6 nights

Perfectly located between Kings Cross and Euston stations. Terrific food and very friendly and helpful staff.

10

Sam

Aug 24, 2025

·

Stayed 1 night

Fantastic location and lovely decor, a real gem of a hotel that I would definitely use again. Spacious room, great bar area and fantastic breakfast, lovely staff

10

AA

Sep 12, 2025

·

Stayed 1 night

Absolutely loved this hotel. Location fantastic. Beds, bedding and pillows so so comfortable Lovely bar and restaurant Breakfast was phenomenal

8

Joanne

Sep 9, 2023

·

Stayed 1 night

Very convenient for Eurostar. The interior design of the restaurant and lobby is inspired and a pleasure to experience. It made for an exciting start to our holiday. Surprisingly the restaurant food didn't match the interior. The dinner was average and the buffet breakfast sausage and bacon poor quality. We loved everything about the Pullman except for the food.

8

Stephanie

Apr 22, 2024

·

Stayed 4 nights

The mattresses were not very comfortable but the staff was amazing. The convenience to public transport and location near sites of interest are well worth it. Be aware that drinks in the bar are very expensive.

10

Gareth

Aug 7, 2025

·

Stayed 3 nights

Friendly greeting and fast check in. Room was clean and spacious, huge comfortable bed and the shower/bathroom very clean.and plenty of hot water. Great location ..walking distance to St Pancras and Euston with minimal outside noise ...breakfast superb..probably the best breakfast we've ever had . Will definitely stay here again on next London trip

8

Deb

Jan 23, 2023

·

Stayed 1 night

Hotel and room was good but the food delivered to the room was shockingly bad. I didn’t know it was possible to make an inedible Club Sandwich. Really really poor. Shame because it let the rest of the hotel down. I wouldn’t stay here again on the basis of the poor room service food.

10

Andrew

Nov 13, 2024

·

Stayed 1 night

Great hotel. Central location and very comfortable beds. Nice buffet style breakfast.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7 $327
8 $251	9 $420	10 $610	11 $672	12 $381	13 $213	14 $431
15 $201	16 $396	17 $531	18 $615	19 $449	20 $353	21 $487
22 $196	23 $349	24 $422	25 $387	26 $369	27	28 $347
29 $247	30 $417

Su	Mo	Tu	We	Th	Fr	Sa
		1 $620	2 $572	3 $1,042	4 $417	5 $451
6 $227	7 $414	8 $582	9 $543	10 $510	11 $467	12 $439
13 $212	14 $294	15 $285	16 $285	17 $441	18 $293	19 $375
20 $258	21 $291	22 $221	23 $212	24 $192	25 $194	26 $303
27 $297	28 $445	29 $489	30 $481	31

Pullman London St Pancras

Prices for Pullman London St Pancras

Monthly average prices

About this property

Location

Room options

Superior Room, 1 King Bed with Sofa Bed

Classic Room, 2 Twin Beds, Accessible

Junior Suite, 1 King Bed

Classic Room, 2 Twin Beds

Deluxe Room, 1 King Bed

Classic Room, 1 Double Bed, Accessible

Classic Room, 1 King Bed

Guest reviews of Pullman London St Pancras

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Pullman London St Pancras

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