Thistle London Bloomsbury Park

great central location clean and comfortable

It was a great place to stay, for its location, services, and wonderful breakfast. I would definitely stay there again.

I was given no information on the hotel amenities, other than "you need to use your key card to enter the hotel after 19.00 and do you want to upgrade to include breakfast". More importantly though, the room walls were paper thin, so I had a very bad night sleep.

No air conditioning in room, radiator had been on all day so unbearably warm, room was very small and in ground floor next to busy street so very noisy and couldn’t open curtains due to location. Definitely not as advertised or value for money

Reception staff were terrible, tried to overcharge me £84 for an upgrade booking I had already confirmed online for £22 then told me the room was no longer available when I refused to pay the extra and downgraded me to a standard room. The room was dark, window overlooked kitchen ventilation ducts with little natural light, was hot and stuffy. The bed and pillows were the most uncomfortable I’ve ever experienced, and the floorboards in the room above were extremely squeaky leading to 2 sleepless nights. The shower was luke warm both mornings even in max temp setting and the cleaners don’t leave any spare toilet roll in the room. The corridors were grubby, poorly maintained and overall the building was very unwelcoming. I did not eat or use any other facilities as I had such low expectations I didn’t want to be further disappointed