Is parking available at the hotel?

Self parking is available on-site for a fee of GBP 25 per night. Reservation is not required, but parking is limited.

What type of breakfast is offered and what are the serving hours?

English breakfast is served for a fee of approximately GBP 15 for adults and GBP 6.75 for children. Weekday serving hours are from 6:30 AM to 10:00 AM, and on weekends from 7:00 AM to 11:00 AM.

Does the hotel allow pets?

Pets are allowed at the hotel for a fee of GBP 20 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for an additional fee of GBP 25, subject to availability.

What accessibility features does the hotel offer?

The hotel provides step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in London, approximately 5 minutes by car from ExCeL Exhibition Centre and 7 minutes from Tower Bridge. It is also close to Thames River (2.5 km), The Arena (2.6 km), and Greenwich Park (3.7 km).

What are the hotel's policies regarding children?

One child aged 12 years or younger stays free when occupying the parent or guardian's room using existing bedding.

ibis London Docklands Canary Wharf - 3 Star Hotel

Average nightly price at ibis London Docklands Canary Wharf by month, last 12 months (USD)
Month	Average price
January	$110
February	$111
March	$151
April	$134
May	$149
June	$185
July	$187
August	$130
September	$180
October	$152
November	$187
December	$167

What guests think

At ibis London Docklands Canary Wharf, guests highlight a handy location for the O2 and Canary Wharf and generally friendly staff, but note small, aging rooms and mixed upkeep, with recurring issues around bathrooms, air conditioning, and noise.

Cleanliness feedback ranges from spotless to stained carpets, odors, and maintenance problems, while breakfast quality is inconsistent and evening dining is limited or unavailable. Some guests report construction noise without prior notice and frustrations with parking charges or EV charging not being available. Overall, expect a basic, budget stay that works well for Docklands events and transport access.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site facilities are basic: no evening restaurant service, a small bar that occasionally had issues, and paid parking with some confusion; EV charging is not available. A few stays were affected by building works causing daytime noise.

Related guest reviews

8

samuel

Jul 28, 2024

·

Stayed 6 nights

No disability equipment in shower,did not do cocktails or food in the evening

8

Daniel

Mar 2, 2025

·

Stayed 1 night

Great location for the Docklands. Had a good stay, comfy bed and pillows. Price for car parking was very good for London standard and was for 24hrs. Good breakfast and good selection at bar. Talking of bars, the hotel and docklands area all close at 2300 so be aware. Not so good was the stains of on my curtains and the now and again scolding of hot water for the shower. Safety issue for kids. Otherwise a good weekend break in London Docklands area.

2

Ronald

Dec 22, 2022

·

Stayed 2 nights

I paid £12 per 24 hours for the car parking which shouold have been free. Carefully omitted from information highlighted. The person at the reception desk asked me for my car reg FV04 KBP which I gave him and he said that I needed to pay £12 per 24 hours for the car parking or I would get a ticket which I did as I was stopping two nights that would be £12 x 2 and he agreed. The following day he said that I should pay another £12 car parking. I said that I had arrived lin the evening of 19/12/22 and would check out 10 am on 21/12/22 and I have paiad for two nights parking. He checked and said that was okay. Apparently it wasn't and thi incompetent desk clerk has just cost me £60 fine from the car parking company called Civil Enforcement(nothing civil about them they car parking vultures and have nothing to do with any government body as their title might give the illusion.

6

Gordon

Jul 29, 2024

·

Stayed 4 nights

I was mis sold this hotel by Expedia. I chose this hotel from many I looked at. The deciding factor on choosing this hotel was the electric charging facilities within the hotel. This hotel has not had a charger for over 2 years. I have no idea why Expedia lied to me. Journey home today now included 2 stops due to car being very low. Only charger available last night was approximately half a mile from fatal stabbing 2 days ago. If I had chosen to use this then I would have had to collect car approximately 4am in a very quiet area through an underpass used by numerous homeless people. Would welcome contact from Expedia to explain why this happened

2

gary

Oct 16, 2025

·

Stayed 1 night

I stayed 2 hrs then left Building work being done Noisy, messy, hazards Stayed here for peace & to save me 3 hr car journey after an exhibition Wasn’t notified before travel - but had a letter in room to explain Bloody horrendous

6

Halil Kerim

Nov 2, 2025

·

Stayed 3 nights

It is an okay hotel for couple of days. You just need to be careful about dinner time because they dont have an open kitchen in the evening and there is only one restaurant nearby.

4

Seham

Apr 15, 2025

·

Stayed 2 nights

Decent location and close to restaurants within 5-10mins drive and near central canary wharf. HOWEVER, oddly the female staff were not very polite, the carpet in the room was stained to the point we kept our shoes on. For sixty five sterling a night, you get what you paid for for London. Parking price is not as advertised on Expedia or as we were told on the phone before arrival. Staff were bit confused with how to provide the parking vouchers for guests.

10

Peter

Oct 26, 2024

·

Stayed 1 night

Overnight stay with my son for a concert at the O2. Good location for it, tube 5 mins walk away or around £8 in a cab! Room was clean and cozy, staff were friendly and welcoming, breakfast was good and plenty of it! The only slight issue was the electric vehicle charging point wasn’t working but plenty others within a mile.

8

Maxine

Jul 11, 2023

·

Stayed 2 nights

Good for an overnight stay. Comfortable bed. Disappointed that there was no on-site restaurant. However breakfast was good.

6

Carol

Nov 22, 2024

·

Stayed 3 nights

Room door rattled every time door closed to stairs to upper rooms causing poor sleep. Our bathroom door did not close fully and creaked when opened. Dedpite being a smart TV all apps were disabled and tv guide didnt work. Breakfast items offered were generslly good however the mushrooms were tinned no tomatoes were offered and the only eggs were fried no scrsmbled available. Needed to ask fir yoghurt to be replenished on 2 out of 3 mornings. On our final night we were debating going out to eat but on spesking to stsff decided to order take awsy a d have a drink at the bar. There was an issue with all drsught lines which the varman assured us he could fix but didnt the vattles lager was much more expensive than draight and we felt cheated. The bed was made each day but the bathroom was not ckeaned ( toilet sest dirty ) cups not changed . Room was small and little to no storage for clothing etc. Bin was emptied and tea coffee and milk refilled. Useful map of underground in foyer but no information in room re bus and tube links ( the hotel is a hood way from central London)

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is mixed: several guests found rooms very clean, but others reported stained carpets, odors, dusty areas, and dirty or poorly maintained bathrooms. Multiple reviews mention drainage problems and showers fluctuating to scalding temperatures.

Related guest reviews

2

Shu Kei

Jun 28, 2025

·

Stayed 2 nights

Poor ventilation, so smelly esp from toilet. Poor drainage, floor inside toilet is flooded after bathing at night, & so it's slippery until next morning. Dusty over rack fir ha hanging clothing

6

Lydia

Jun 8, 2025

·

Stayed 1 night

The hotel is ok in general, however the rooms need some redecoration, the carpets look dirty and not appealing to walk barefoot on them, the air conditioner' s air smelled. Not sure about the water coming from the bathroom, I could not make coffee as the water had a funny smell, could be chemically, but not sure, maybe something to look into . The smoking areas on the entrance of the hotel door, I felt not welcomed as nonsmokers, could the smoking area be somewhere as the area around the entrance was also blocked by smokers. This is really uncomfortable for someone who does not smoke and don't like the smell of the smoke.

10

Rayanne

Sep 12, 2025

·

Stayed 1 night

Hotel room was very tidy and clean. Bathroom was spotless Great hotel as your a 10minute uber drive from the 02 which was great for us.

4

Natasha

Nov 2, 2025

·

Stayed 2 nights

There was a big bleach stain on the carpet in my room. The bathroom was not clean upon arrival.

4

Adam

Jun 19, 2025

·

Stayed 2 nights

Had to change first room on first floor that I was given because it smelt like sewage. Second room on forth floor did not. North facing windows overlook busy interjunction and even with window closed it was so noisy through the night. Overall condition of the room was a little shabby. Bed was terrible! Double bed booked - two singles with lumpy double topper cover. Could feel the seam between the two beds if sleeping in the middle, but the two side of the bed sloped toward the middle too. Worst two nights sleep I have had in a very long time. Will definitely not be returning to this, or any other, Ibis Hotel.

8

Dirk

Oct 28, 2025

·

Stayed 1 night

Little bit of dirt between the soap dispensers in the shower other than that it was brilliant.

6

Layla

Oct 29, 2023

·

Stayed 1 night

Stayed during half term when prices are more reasonable. Wouldn’t pay the price rooms normally are. Bathroom smelled of urine, hairs in the shower, air con didn’t cool. Premier inns are much cheaper and way cleaner and newer! Location great for working in Canary Wharf.

6

David

Jul 28, 2025

·

Stayed 1 night

The shower cycled from freezing to dangerously hot no matter what you set the thermostat to.

2

Julie

Jun 11, 2025

·

Stayed 1 night

Our room had something splashed all on the sink, we would not look to stay with Ibis in the future

8

JOY

Mar 1, 2025

·

Stayed 2 nights

Breakfast was very good. The bed was very comfy, but the shower was either very hot or suddenly it would be freezing.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are small and fairly basic, with some dated decor and thin walls leading to noise from corridors or traffic. Comfort varies, with several reports of weak air conditioning or ventilation and uncomfortable beds; bathrooms are compact.

Related guest reviews

6

Samuel

Feb 15, 2025

·

Stayed 1 night

Walls are thin, you can hear everything in the surrounding rooms. Limited members of staff on hand to help with all things service industry related.

8

Lewellyn

Aug 30, 2025

·

Stayed 2 nights

Nice clean affordable my only complaint is th bathroom are really small. I think airline bathrooms are larger

6

daniel

May 25, 2024

·

Stayed 1 night

Staff were super friendly. Bed was comfy enough but air con didn't work and bathroom needed more cleaning. Window could hardly be opened

4

Adam

Jun 19, 2025

·

Stayed 2 nights

Had to change first room on first floor that I was given because it smelt like sewage. Second room on forth floor did not. North facing windows overlook busy interjunction and even with window closed it was so noisy through the night. Overall condition of the room was a little shabby. Bed was terrible! Double bed booked - two singles with lumpy double topper cover. Could feel the seam between the two beds if sleeping in the middle, but the two side of the bed sloped toward the middle too. Worst two nights sleep I have had in a very long time. Will definitely not be returning to this, or any other, Ibis Hotel.

6

Allison

May 9, 2025

·

Stayed 2 nights

The rooms are quite small, and the pictures definitely make the rooms look larger and more updated. I only stayed for 2 nights here and then switched hotels.

6

Allan

Feb 2, 2024

·

Stayed 1 night

Location was excellent, 5 min walk from DLR. Room was fine, clean and functional. Located on the 2nd floor, traffic noise was noticeable, it didn't bother me but if you are a light sleeper maybe not for you. Only real gripe is the Air-Con either wasn't working or it was disabled in some way, the heating element of the unit was working but not the cooling element. The result was the room was hot, could open a window but as the hotel is next to a busy road this increased the traffic noise. I arrived after 10.00pm and was gone the next morning so didn't complain. For 1 night its perfectly fine, though not sure I would stay here is the AirCon didn't work in the heat of summer.

6

Lynne

Oct 24, 2023

·

Stayed 3 nights

Booked a family room my myself and teenage daughter, was expecting a larger sized room with 2 beds. What we got was a standard room with camp bed for daughter. Limited floor space give extra bed squeezed into room. Had to climb on bed to reach curtains window and kettle. Could barely access hanging rail. Air conditioning didnt work, and noisy traffic once window opened to let in air. Good sized tv.

8

Chris

Apr 27, 2023

·

Stayed 1 night

Single night working in Canary Wharf. convenient location/ Rooms comfortable buy a little tired. Quiet room at the back.

8

Janisha

Aug 23, 2025

·

Stayed 2 nights

It was good, small rooms but don’t mind I’m not on a trip to spend time one the hotel room except sleeping. Perfect for a fast visit. Comfortable bed. Breakfast could have some more options but it was fine.

2

Ray

Aug 14, 2025

·

Stayed 2 nights

Room was very crampt and so noisy from other rooms.

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Service

Service is often friendly and helpful, with staff frequently praised by name. However, experiences vary, with occasional reports of rude or unhelpful interactions, rooms not ready or misallocated, and administrative issues at check-in or billing.

Related guest reviews

10

Kim

Jul 12, 2024

·

Stayed 2 nights

The staff were available, attentive and very helpful. They were the best....

4

Rebecca

Oct 29, 2025

·

Stayed 1 night

The room was not ready, despite checking in the day before, and arriving towards the end of the check in window.

10

Talitha

Aug 13, 2023

·

Stayed 1 night

Staff were fantastic and let us check in early. Location was good, just a short walk DLR with a bus stop outside if you don’t fancy the walk to Canary Wharf underground. No complaints.

4

russell

Feb 25, 2024

·

Stayed 1 night

Was charged twice by the property. Room I was allocated had guests in it when I entered.

2

Karen

May 26, 2025

·

Stayed 1 night

Staff were rude , breakfast was cold

2

Benjamin

Apr 29, 2025

·

Stayed 3 nights

Ah, the Ibis Hotel – where hospitality goes to die quietly in the corner while the receptionist stares right through you like you’re the ghost of someone who once asked for an early check-in. Check-in was less “welcome to your stay” and more “what do you want now?” The reception staff greeted us with the warmth of a damp sock and the enthusiasm of a tax inspector in training. I’ve had more engaging conversations with self-checkout machines. And then – the pièce de résistance – there was no water. None. Not a drop. No shower, no brushing teeth, not even the dignity of a toilet that flushes like it means it. Just the dry, echoing sound of our collective hygiene hopes vanishing into the abyss. When I politely asked the staff about this rather basic amenity, they looked at me like I’d just asked them to explain quantum physics in interpretive dance. One actually shrugged. SHRUGGED. As if running water is some kind of luxury feature I’d accidentally selected by mistake. Honestly, I’ve been to friendlier hostage negotiations. One star – because at least the bed wasn’t on fire.

4

Seham

Apr 15, 2025

·

Stayed 2 nights

Decent location and close to restaurants within 5-10mins drive and near central canary wharf. HOWEVER, oddly the female staff were not very polite, the carpet in the room was stained to the point we kept our shoes on. For sixty five sterling a night, you get what you paid for for London. Parking price is not as advertised on Expedia or as we were told on the phone before arrival. Staff were bit confused with how to provide the parking vouchers for guests.

10

Alisa

Aug 23, 2023

·

Stayed 3 nights

I had a great stay at the ibis London Docklands hotel. It was close to the DLR train station and my room was very clean and my bed was comfortable. The employee at the counter, Carmela, was extremely friendly and went out of her way to be helpful. Her delightful attitude made our stay more welcoming!

8

Eduard

Aug 2, 2025

·

Stayed 1 night

I would like to express my sincere appreciation for the outstanding service provided by Danny ( Romanian young men) during my stay. From the moment I arrived, he was welcoming, professional, and genuinely helpful. He made the check-in process smooth and efficient, and he was always available to assist with any questions or requests throughout my stay. His friendly attitude and attention to detail truly made a difference and contributed to a very pleasant experience. It’s rare to come across someone so dedicated to guest satisfaction. Thank you once again for the excellent service! Warm regards, Eduard

10

Gabriel

Apr 29, 2025

·

Stayed 3 nights

The 24 hour staff was so helpful and friendly, and I really enjoyed staying there. Fun amenities like free drink vouchers.

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AI-generated summary based on recent guest reviews

Location

Convenient for Canary Wharf and the O2, with DLR and buses within walking distance. A few guests found the immediate area limited and the walk to stations longer than expected.

Related guest reviews

8

comedy

Apr 7, 2024

·

Stayed 1 night

Easy to find and easy access to central London and the O2 arena

2

Rabie

Jul 9, 2024

·

Stayed 1 night

The hotel location ia very isolated so is hard to get even a water or some food , I don’t recommend it if you don’t have a car

8

Darren

Oct 9, 2024

·

Stayed 1 night

The hotel was nice but its location made it tricky to get to from the tube station without getting a taxi

10

Jacqueline

Feb 8, 2025

·

Stayed 1 night

Easy walk to Canary Wharf for shops and on to Greenwich, O2 arena or back to Waterloo. Check in online night before was easy and so quicker on arrival. Staff very helpful directing us to O2. Room comfortable and breakfast tasty and plenty of choice. For our needs and experience staying in London, couldn’t fault it! We’ll stay there again.

8

Jean-Paul

Sep 1, 2025

·

Stayed 3 nights

Friendly staffed budget accommodation, ticks the boxes, with train (DLR) &bus (literally in front) within less than 5mins fast walk. Situated close to up & coming Canary Wharf, it’s perfect for a short stay. The hotel itself is showing its age though; but not a major issue - you’re only there to sleep after a day of exploring London.

10

Fiona

Feb 4, 2025

·

Stayed 1 night

Very efficient staff, clean, spacious, comfortable room. Hotel is central to Canary wharf on foot and the DLR is a 5 minute walk away. Very happy with my stay

10

Angela

Dec 8, 2024

·

Stayed 1 night

Great location. 10-15 min walk from Canary Wharf tube station and then one tube stop to O2 arena. Basic but comfortable amenities. Staff very friendly and helpful. Was charged £10 for earlier check in (1.5 hours early) which felt excessive, given the room was available straight away and the cleanliness of the room could have been better. Otherwise slept well and did the job for an overnight stay

8

April

Aug 24, 2025

·

Stayed 1 night

Great base for visiting Hackney or the docklands. Buses right outside hotel which was really useful as we came back late Saturday night.

8

Claire

Mar 7, 2025

·

Stayed 1 night

Lovely hotel that is nice and clean, brilliant shower in the ensuite and comfy beds. Breakfast was decent too. Takes about 15 mins to walk to Carney Wharf.

8

Abby

Feb 19, 2024

·

Stayed 1 night

A lovely stay at the Ibis Docklands. It had everything we needed for a one night stay. There is not much around the hotel but the location was perfect for seeing an event at the O2 arena.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed, ranging from good selection to poor quality or cold items. Evening dining is limited or unavailable, and the bar service had occasional issues.

Related guest reviews

8

samuel

Jul 28, 2024

·

Stayed 6 nights

No disability equipment in shower,did not do cocktails or food in the evening

8

Daniel

Mar 2, 2025

·

Stayed 1 night

Great location for the Docklands. Had a good stay, comfy bed and pillows. Price for car parking was very good for London standard and was for 24hrs. Good breakfast and good selection at bar. Talking of bars, the hotel and docklands area all close at 2300 so be aware. Not so good was the stains of on my curtains and the now and again scolding of hot water for the shower. Safety issue for kids. Otherwise a good weekend break in London Docklands area.

6

Sean

Jan 23, 2024

·

Stayed 1 night

Just an average hotel, the cooked breakfast was cold and tasteless, not freshly cooked.

2

Karen

May 26, 2025

·

Stayed 1 night

Staff were rude , breakfast was cold

10

Wayne

Dec 12, 2024

·

Stayed 1 night

Great hotel close to the tube and Dlr lines . Staff friendly and polite. Good selection of Breakfast items .

6

Halil Kerim

Nov 2, 2025

·

Stayed 3 nights

It is an okay hotel for couple of days. You just need to be careful about dinner time because they dont have an open kitchen in the evening and there is only one restaurant nearby.

6

Hannah

Oct 31, 2025

·

Stayed 1 night

I emailed 48 good before asking for early check in bit didnt get it which was disappointing. More tea and milks in the room would be good. Nice breakfast options, hot and cold plus teas/coffees

6

Carol

Nov 22, 2024

·

Stayed 3 nights

Room door rattled every time door closed to stairs to upper rooms causing poor sleep. Our bathroom door did not close fully and creaked when opened. Dedpite being a smart TV all apps were disabled and tv guide didnt work. Breakfast items offered were generslly good however the mushrooms were tinned no tomatoes were offered and the only eggs were fried no scrsmbled available. Needed to ask fir yoghurt to be replenished on 2 out of 3 mornings. On our final night we were debating going out to eat but on spesking to stsff decided to order take awsy a d have a drink at the bar. There was an issue with all drsught lines which the varman assured us he could fix but didnt the vattles lager was much more expensive than draight and we felt cheated. The bed was made each day but the bathroom was not ckeaned ( toilet sest dirty ) cups not changed . Room was small and little to no storage for clothing etc. Bin was emptied and tea coffee and milk refilled. Useful map of underground in foyer but no information in room re bus and tube links ( the hotel is a hood way from central London)

6

Antonio

Nov 30, 2025

·

Stayed 1 night

Breakfast edible but amongst the worst hotel breakfast I've eaten

2

Ben

Jan 21, 2024

·

Stayed 1 night

Limited dining and my expectations were clearly in I text thinking Ibis was a good hotel brand, it’s cheap and on par with travel lodge. However it wasn’t actually cheap. The only food offered outside of breakfast was frozen pizza. The breakfast was poor, eggs were like hockey pucks. Avoid, go do a B&B.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $195	21 $266	22 $174	23 $236	24 $286
25 $156	26 $178	27 $163	28 $157	29 $119	30 $126	31 $191

Su	Mo	Tu	We	Th	Fr	Sa
1 $106	2 $434	3	4 $376	5 $176	6 $138	7 $218
8 $82	9 $100	10	11 $199	12 $226	13 $174	14 $219
15 $158	16 $175	17 $291	18 $330	19	20 $210	21 $291
22 $131	23 $349	24 $231	25 $215	26 $137	27 $164	28 $230
29 $83	30 $163

ibis London Docklands Canary Wharf

Prices for ibis London Docklands Canary Wharf

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Double Bed with Sofa Bed

Standard Room, 1 Double Bed

Twin Room (Sweetroom)

Guest reviews of ibis London Docklands Canary Wharf

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about ibis London Docklands Canary Wharf

Considering this hotel for your London trip?

Prices for upcoming dates