City Inn Express Hotel

Stayed here due to location and carpark (which we were then told was an extra £20). Hotel room was up two flights of stairs (no lift offered). Once entering the room, you could clearly see that this room had not had a thorough clean for a long time…. Even finding a pair of someone else’s dirty underwear under the bed side table. 1 coat hanger, between my husband and I…. but No pole in the wardrobe to hang it on. Some questionable stains all down the backs of the bathroom door, the bin was completely rusty, there was no kettle, or even any cups to pour our own drinks into. Drawers were bashed up, and to top it all off, the view outside the window… at eye level, was a poor homeless persons set up! Not pleasant for either of us! Would I stay here again? Absolutely not.

Arrived only 1 towel in family room mentioned to reception informed they would rectify it, they didn't. Only half a toilet roll available, no tea coffe facilities in room, you could make one down stairs if you wanted to. Bathroom no plug in sink toilet was dirty and tiles held on wall with packing tape Overall it was the worst accommodation i have had the misfortune of using in London

Convenient for everything I went to Hackney for. Friendly staff.

Yes

The same issue as before its cold in the room. Please put on heating when guest arrive. Apart from that i really like it there Thanks