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DoubleTree by Hilton London Kensington - Image 1
DoubleTree by Hilton London Kensington - Room
DoubleTree by Hilton London Kensington - Room
DoubleTree by Hilton London Kensington - View from room
DoubleTree by Hilton London Kensington - Reception

DoubleTree by Hilton London Kensington


Amenities

  • Laundry service

  • Elevator / Lift

  • Business Center

  • Multilingual Staff

  • Meeting Rooms

  • Garden

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Property description

Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across many reviews, DoubleTree by Hilton London Kensington stands out for its excellent South Kensington location near Gloucester Road Tube and museums, with numerous comments praising friendly, helpful staff and generally clean, comfortable rooms suited to families and city breaks.

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Facilities

Mixed

Cleanliness

Inconsistent

Rooms

Mixed

Service

Friendly

Location

Convenient

Dining

Mixed

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6

Kim

IAN-logo

Apr 17, 2026

·

Stayed 1 night

Good location for sightseeing
Good location for sightseeing

6

John

IAN-logo

Apr 13, 2026

·

Stayed 8 nights

The hotel has a great location next to the Tube. It has the Secret Garden which are beautiful tea spots. We got the mini suite which had a first entry with a desk, mini fridge, tv, console under the TV for clothes to be put in and a round breakfast table with 2 chairs. A wooden stair case wraps up to the second floor which also has an entry. Note- no privacy walls (it’s a loft). And the bathroom is located upstairs. Upstairs features a closet with 3 tiny shelves. There is a wall mounted TV upstairs and no console/cabinet/dresser to put clothes in. We found this very challenging. The bathroom hooks don’t hold your towels. They constantly fall which meant water conservation was an issue. Literally no other place to hang her damp towels. Staff was bringing new towels daily. If you wear contact lenses, the safest place I found to put them on was sitting in bed. The sink has zero ledge. There is a large shelf behind the toilet which would mean straddling the toilet to put your contacts in and hoping you don’t drop them on around the toilet area. Water pressure and shower were fantastic. Instant hot water.
The hotel has a great location next to the Tube. It has the Secret Garden which are beautiful tea spots. We got the mini suite which had a first entry with a desk, mini fridge, tv, console under the TV for clothes to be put in and a round breakfast table with 2 chairs. A wooden stair case wraps up to the second floor which also has an entry. Note- no privacy walls (it’s a loft). And the bathroom is located upstairs. Upstairs features a closet with 3 tiny shelves. There is a wall mounted TV upstairs and no console/cabinet/dresser to put clothes in. We found this very challenging. The bathroom hooks don’t hold your towels. They constantly fall which meant water conservation was an issue. Literally no other place to hang her damp towels. Staff was bringing new towels daily. If you wear contact lenses, the safest place I found to put them on was sitting in bed. The sink has zero ledge. There is a large shelf behind the toilet which would mean straddling the toilet to put your contacts in and hoping you don’t drop them on around the toilet area. Water pressure and shower were fantastic. Instant hot water.

8

Sarah

IAN-logo

Apr 12, 2026

·

Stayed 6 nights

We arrived early and could not check in but they held out bags while we explored. When we finally checked in, we were giving an accessible room which gave us more space but didn't have much in terms of seating or areas to unpack. The room was fine, not too noisy but not cleaned super often in terms of new glassware, tissues, trash emptied. Convenient location, nice enough staff at the bar and front desk, we didn't utilize the gym but it had ok equipment. Overall, a decent place to stay if on a budget and want to be in a quiet area near the tube and restaurants.
We arrived early and could not check in but they held out bags while we explored. When we finally checked in, we were giving an accessible room which gave us more space but didn't have much in terms of seating or areas to unpack. The room was fine, not too noisy but not cleaned super often in terms of new glassware, tissues, trash emptied. Convenient location, nice enough staff at the bar and front desk, we didn't utilize the gym but it had ok equipment. Overall, a decent place to stay if on a budget and want to be in a quiet area near the tube and restaurants.

10

Tina

IAN-logo

Apr 1, 2026

·

Stayed 3 nights

N/A
N/A

6

Ramin

IAN-logo

Mar 25, 2026

·

Stayed 1 night

À bit rusty needs some refurbishing really nice garden and quiet room size OK for London
À bit rusty needs some refurbishing really nice garden and quiet room size OK for London

100 Cromwell Road, Queen's Gate, London, London (and vicinity), England, United Kingdom

Location

With a stay at DoubleTree by Hilton London Kensington, you'll be centrally located in London, a short 6-minute walk from Natural History Museum and 15 minutes by foot from Royal Albert Hall. This hotel is 0.9 mi (1.5 km) from Harrods and 0.9 mi (1.5 km) from Hyde Park.

Cromwell Road(0.1 miles)

Natural History Museum(0.3 miles)

Imperial College London(0.4 miles)

Victoria and Albert Museum(0.5 miles)

Kensington High Street(0.6 miles)

Kensington Gardens(0.6 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Full breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee of approximately GBP 25.00 per person.


Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.


The property features elevators, stair-free path to the entrance, wheelchair-accessible facilities including the registration desk, business center, restaurant, and meeting spaces. Limited wheelchair accessibility is available.

The hotel is centrally located in London, a short 6-minute walk from the Natural History Museum and 15 minutes by foot from the Royal Albert Hall. It is also 0.9 miles from Harrods and Hyde Park.


Up to 3 children aged 12 years old and younger can stay free when occupying the parent or guardian's room using existing bedding.


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