Apollo Hotel Kings Cross

First when we arrived nobody was in the reception, had to ring few time until someone came, just to notice the reception is in the building and you need to wait outside, in fact the reception was empty during our all our 4 days stay, if something happens like you fell off the stairs or you need help you must make a phone call. The hotel is very small in poor condition, stairs feels like falling apart, room is so tiny, the walls are dirty, the sheets were torn and my kids bed was uncomfortable as one of the springs was put. The bathroom is so so small and the walls have mold. Very disappointed with the overall feeling. Poor condition. We will surely not come back. Doesn’t worth the amount we way for sure.

The bed was comfortable. An ideal place to stay if all you need is somewhere to lay your head at night. Ground floor room was very clean and warm. Only fault was that the private bathroom, which is padlocked, was upstairs which isn't ideal for someone with an injury/disability.

The only good thing is the location as it is really close to the St. Pancras International station. Unfortunately had no choice but to spend a night here but had really an awful experience. No elevators, had to take all my luggage up the really really small stairwell. Rooms are old, small and dirty. There was no hot water and the shower drain is clogged. No room whatsoever as it is extremely small. Can’t even open the luggage unless it is on the bed as the floor area is tiny. Everything felt old and very outdated. Walls are dirty, no hair dryer, just overall bad experience and travelers need to be aware. Pictures on the site do not reflect the hotel in reality.

It was terrible. I have sight problems. The bedroom had no bathroom. It was outside up winding stairs. Very dangerous. You could not get into the bathroom quickly. It was padlocked and you had to open it with a key. Not a star rated hotel.

To small stairs is ridiculous unsafe

This property is one of those you have to come back and think what made you pick it. Staff was very friendly and location was great but the property itself and the condition of it was terrible. The expedia description said this room is air-conditioned but there was no way there was ac installed anywhere. Luckily for us the weather was rather cold in May and there was no need for ac. The size of the bathroom was too small, it was a struggle to do anything in there. The shower had mold in some sections of the doors. The room was crowded with beds, nothing else could fit in. Very claustrophobic experience. There are other properties in the same location, they were 20-40 bucks more a night and at least from outside they looked like a proper hotel. I really hope this isn't London standard at this price range. Will not be coming back.

Good location but no staff on site, checked in and were given 2 keys one for front door and one for room. Luckily got ground floor room after asking for it as no lift and big cases. Small room as expected in London.

Bathroom is outside the room!!!! Super noisy! I could literallybhear every sinhke oerson checking in, walking in, going up the stairs and even outside yhe hotel though the window . Very very very disappointing hotel for the price to be honest .

I was put in a ground floor room and could smell people smoking outside. The room was good and clean. I had a separate bathroom which was halfway up the stairs and was a bit difficult to get in and out of.

Room good but lack of en-suite bathroom a problem, though I suppose it's to be expected at the price

The lady who check me in was fantastic and great attitude the room was immaculate

The bed was comfortable. An ideal place to stay if all you need is somewhere to lay your head at night. Ground floor room was very clean and warm. Only fault was that the private bathroom, which is padlocked, was upstairs which isn't ideal for someone with an injury/disability.

Tiny little room but very convenient in London, so not unexpected. A little worn but clean and super nice staff@

Considering the price you would expect a bare minimum of clean bed sheets. The pillow had old mascara stains on, and the bed sheet and numerous weird stains on it....the bathroom was located up the stairs and was also filthy. Bed was very uncomfortable and was very noisy with people coming and going. Please don't stay here, better off staying in a hostel

The only good thing is the location as it is really close to the St. Pancras International station. Unfortunately had no choice but to spend a night here but had really an awful experience. No elevators, had to take all my luggage up the really really small stairwell. Rooms are old, small and dirty. There was no hot water and the shower drain is clogged. No room whatsoever as it is extremely small. Can’t even open the luggage unless it is on the bed as the floor area is tiny. Everything felt old and very outdated. Walls are dirty, no hair dryer, just overall bad experience and travelers need to be aware. Pictures on the site do not reflect the hotel in reality.

Wasn’t a great experience for how the charge. There was hair everywhere in my bed, dust everywhere and the carpet wasn’t clean either. A group of people came in on the second night and were very noisy and inconsiderate of everyone else. I took photos and videos but decided not to post. However, the night manager was very nice and understanding. He apologised for the state of bed and changed it at around 10pm.

Basic clean hotel. Helpful staff, central location, close to public transport. Rooms are compact with a tiny bathroom.

The place are very clean and homely. Worth for money. Highly recommended!

My furniture was literally falling apart. I could hear the neighbors flushing toilets and coughing. This was a quick book in between countries as we hopped through Europe, If I was not desperate for something affordable in British pounds for a quick turn around I would have checked out. there was not even anyone at the "Front desk" to make a complaint, ask for extra towels, nothing. The location is great for the international train station (walking distance) but other than that, it is falling apart and needs a lot of TLC. Horrible customer service, literally only saw someone when checking in. Toilet had poop on it that I had to clean (thankfully I travel with my own cleaning kit), carpet had not been vacuumed in months, you can literally see dust bunnies along the edges. TV was hung crooked and channels did not work. Sheets were horrible and itchy, I was nervous to sleep in them. Horrible experience on our first night in London.

Mold in the bathroom on walls and shower.

The room was tiny and should not have been classified as a double. More like a single that crammed in another bed.

Didn't love that the cigarette smoke would waft through the room, and the air freshner was way too strong, had to plug it out. But very close to the train station!

The hotel is quite poor. We pretty much had only a square room in a basement with toilet. We could hear Subway in the night and people walking in the room above us. Mattress was quite terrible and the toilet was dirty when we came into our room.

Very central, the stairs could prove to be a challenge if less able. Quiet and comfortable room.

Very close to Kings Cross station and St. Pancras International. Fine for a night when working early the next day. Staff were very friendly and helpful. Reception is not 24 hours. Shutter was closed when I left at 6am, so left the keys behind a leadlet holder on the counter. Shared bathroom was basic, but ckean. Noisy street outside, but is in a busy area so expected. Overall was fine for my requirements, reasonable price for a Friday night on Central London and very easy to check in.

The hotel is a great distance to the train station and the bed was really comfortable. The only two downsides was the noise from the underground below and our room had a door to the outside as we were in a basement room and it made me feel uneasy.

No so good, the rooms are very small compared to the rates

Room was good and staff friendly. Was just a little noisey at times, guests not considerate coming back at late at night or early morning when people are sleeping.

Friendly staff but much too noisy. Could get no sleep.

Location is fabulous but room was way too small for two people and a big suitcase. The suitcase blocked the batrhoom door. OK for one person with small suitcase. Fixtures and fittings very tired. Need all ripping out and doing again.

The location is fantastic, so handy for Kings Cross and St Pancras stations. The staff were excellent, super friendly and helpful. It's not the Savoy, but for the location it's a perfect place to stay. I'll be back again

The lady who check me in was fantastic and great attitude the room was immaculate

Fab location close to St Pancras and held onto luggage for us which we dropped off early and left there after we checked out. Asked for extra pillows for the kids and they bought some right away. Very friendly and accommodating as they were last time. We will be back again no doubt!

Very close to Kings Cross station and St. Pancras International. Fine for a night when working early the next day. Staff were very friendly and helpful. Reception is not 24 hours. Shutter was closed when I left at 6am, so left the keys behind a leadlet holder on the counter. Shared bathroom was basic, but ckean. Noisy street outside, but is in a busy area so expected. Overall was fine for my requirements, reasonable price for a Friday night on Central London and very easy to check in.

Room was good and staff friendly. Was just a little noisey at times, guests not considerate coming back at late at night or early morning when people are sleeping.

Basic clean hotel. Helpful staff, central location, close to public transport. Rooms are compact with a tiny bathroom.

Was fine for a 2 star hotel. Our room was tiny; two people will have a hard time moving around at the same time. Bathroom was extremely small- shower and half a sink. It served its purpose. Room was made up and cleaned every day. If you leave a note for any needs, someone supplies it for when you return. No one mans the front desk

My furniture was literally falling apart. I could hear the neighbors flushing toilets and coughing. This was a quick book in between countries as we hopped through Europe, If I was not desperate for something affordable in British pounds for a quick turn around I would have checked out. there was not even anyone at the "Front desk" to make a complaint, ask for extra towels, nothing. The location is great for the international train station (walking distance) but other than that, it is falling apart and needs a lot of TLC. Horrible customer service, literally only saw someone when checking in. Toilet had poop on it that I had to clean (thankfully I travel with my own cleaning kit), carpet had not been vacuumed in months, you can literally see dust bunnies along the edges. TV was hung crooked and channels did not work. Sheets were horrible and itchy, I was nervous to sleep in them. Horrible experience on our first night in London.

Good location but no staff on site, checked in and were given 2 keys one for front door and one for room. Luckily got ground floor room after asking for it as no lift and big cases. Small room as expected in London.

Staff rude did not act professional, bad service not friendly. On expidia advertised on website was private bathroom but after I paid and confirm by email then things had changed and did not have private bathroom on email, then I called Expedia about this took me over 1 hour to talked but still end up not have private bathroom and the expidea kept saying the website was said share bathroom. In the end they said they give me £25 voucher back to use within 24 hours! Which is mean I had to pay the new hotel and lost money from this hotel I had already paid. Really disappointed with Expedia The room I have was behide the counter it looks like a staff room! And the place did not like hotel it looks like a flat. Never come to stay in this place again.

The location is fantastic, so handy for Kings Cross and St Pancras stations. The staff were excellent, super friendly and helpful. It's not the Savoy, but for the location it's a perfect place to stay. I'll be back again

Close to main transport links, basic but perfectly fine

A great place to stay if you are going to the Eurostar. So close to Kings Cross and St Pancras International. Easy for us to get the 8.01

Hotel is in fantastic location only minutes walk from Kings Cross and the tube station so great for exploring London. Ideal for our one night stay and fair price. Hotel isn’t the Ritz but absolutely acceptable standard for what paid. Only slight negative was in part down to me - booked basic double room not appreciating there was an external shared bathroom with this room which wasn’t ideal given was with my 9 year old daughter. On realising this I asked reception if could pay extra for a room with an en suite to which I was quoted a £60 fee to do so. On shirking at this price a reduction to £40 was offered. My issue was that on checking the booking site after refusing this offer I could’ve booked an en-suite room for that night for around £65 cost! So the fee to upgrade room was more or less the same as booking the room fresh! As I say, my own fault for making wrong type of room booking initially but just felt a little bit of a cheek - more so given reduction offered - to change our room. Other than that a good stay and would stay again.

Super convenient for St Pancras Station

Great location, with confirtable room

Very central, but very small rooms, but also value for money.

Very nice! Very close to train station!

It’s a basic hotel - not for anyone wanting the lap of luxury, but it was clean, comfortable and very well located for anyone travelling from Kings Cross. For £80 a night it was reasonably priced.

Good hotel within King's Cross St pancreas station