Is parking available at the hotel?

Yes, free self-parking is available on-site, and it is uncovered. Accessible parking is also provided.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Does the hotel allow pets?

Yes, pets are allowed with a fee of USD 40 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be requested but is subject to availability and may incur additional charges.

What accessibility features are available for guests with disabilities?

The hotel features elevators, step-free entrances, wheelchair-accessible facilities, and assistive listening devices. Parking is also available for wheelchair users.

Where is the hotel located in relation to local attractions?

The hotel is located near the beach, within a 15-minute walk of Olde Mistick Village and Mystic Aquarium. It is approximately 1.3 miles from Mystic Seaport and 8.2 miles from Naval Submarine Base New London.

Does the hotel have a swimming pool?

Yes, there is a seasonal outdoor pool available from May to September, with access from 8 AM to 8 PM.

What are the hotel's policies for guests staying with children?

Children 18 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Best Western Mystic Hotel in Mystic, USA

Average nightly price at Best Western Mystic Hotel by month, last 12 months (USD)
Month	Average price
January	US$113
February	US$120
March	US$135
April	US$143
May	US$217
June	US$189
July	US$221
August	US$206
September	US$188
October	US$187
November	US$133
December	US$108

What guests think

At Best Western Mystic Hotel, guests frequently highlight clean rooms, friendly staff, and a convenient location near Olde Mystic Village, the aquarium, and I‑95, while noting occasional noise and humidity or mildew odors.

Breakfast is widely viewed as solid, though several guests wanted more variety and noted crowding at peak times. Facilities feedback is mixed: free parking is easy, but the outdoor pool can be unheated or occasionally unusable, and the elevator can be slow. A few reviews cite lapses such as an unready room, intermittent Wi‑Fi, or front desk delays. Expect a clean, convenient, no‑frills stay close to Mystic sights.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free parking is easy, and there is an outdoor pool. Feedback on the pool is mixed, with reports of cold water, occasional green/maintenance issues, a slow elevator, and one nonworking EV charger.

Related guest reviews

10

Charles

6 Aug 2025

·

Stayed 2 nights

Clean, good value. The pool area looked a little rough

10

Marco

27 Jul 2025

·

Stayed 2 nights

Hotel and pool were clean, staff was friendly and the breakfast was amazing. We had a great stay!

8

David

30 Aug 2025

·

Stayed 1 night

Nice place convenient to the location we wanted to visit. Only down side is that we didn’t realize at the time of picking that the pool was outside. We seen that it had a pool but didn’t realize that it’s outside so it was weather dependent on if we could use and the weather was not good enough to use it.

8

Andrew

20 Oct 2024

·

Stayed 2 nights

Basic accomodations, but clean and safe. Would have been even better if EV charger actually worked.

10

Jason

4 Jun 2025

·

Stayed 2 nights

Great place elevator take forever but nice place

6

rose

24 Aug 2025

·

Stayed 1 night

Pool was no heated...extremely cold, couldn't enjoy the one asset of booking. Noise level was extreme with crying, then laughing children in the middle of the night. Very outdated rooms. TV channels not in sync with the TV guide.

10

Elizabeth A

26 Jun 2025

·

Stayed 3 nights

We had a very pleasant stay! Our room and common areas were very clean, pool area was great! Friendly and helpful staff.

8

Hung

4 Aug 2025

·

Stayed 2 nights

The kids like the outdoor pool. Don't expect too much from the complimentary breakfast.

10

Autumn

20 Aug 2025

·

Stayed 2 nights

Convenient location, large clean suite room, and nice breakfast included. This is a good option for a big family. Unfortunately the outdoor pool was green during our stay making it unusable.

10

Richard

10 Oct 2025

·

Stayed 3 nights

parking was readily available and free . Room clean and comfortable. Staff pleasant and helpful Breakfast was adequate nothing special but enough

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Cleanliness

Many guests describe rooms and common areas as very clean or spotless. Recurring complaints include damp or mildew odors and a few lapses such as an unready room and stained linens.

Related guest reviews

6

Christine

18 Aug 2025

·

Stayed 2 nights

Room felt cheap and dingy. Comforter and towels were stained. Tub made creaking sounds. Great location but I don't think we'll be back.

4

Selena

4 Oct 2024

·

Stayed 1 night

Had a strong mildew smell in the halls and rooms. It was nauseating to the point of affecting sleep quality.

6

Elizabeth

29 Jul 2025

·

Stayed 1 night

Breakfast was good. Coffee was good. Staff was friendly, but there was a mold smell coming from our AC unit and I could hear people running around upstairs all night.

8

Ramonita

25 Sept 2025

·

Stayed 3 nights

The room was very clean and smelled good. Breakfast was good. Room has nice floor, no more rugs. Olde Mystic Village, restaurants are nearby. Didn’t give them 5 stars because the hallway rugs were dirty and seriously, they need to be cleaned to match the nice decor.

10

Stephanie

29 Nov 2025

·

Stayed 3 nights

Room was spotless and the staff was very nice

10

Angela

23 Oct 2025

·

Stayed 1 night

Room was great and super clean. The guy at check in was awesome!

10

Edward

22 Sept 2025

·

Stayed 2 nights

Great clean place. Very convenient location. Polite, helpful staff. Quiet and safe.

2

Tammi

8 Oct 2024

·

Stayed 1 night

I helped my future son-in-law book this hotel for my daughter and another couple. They were going to spend the day at a car show go to Foxwoods and they were gonna ask the other couple at Mystic to be the best man and maid of honor . after the late night, they got back to the hotel checked in, and we’re given a room that had not been cleaned. My daughter slipped on the wet bathroom floor, which had wet towels all over it. There was blood on the sheets both trash barrels were full the pillowcases were dirty, it was disgusting put a damper on the whole night

10

Tammy

1 Sept 2025

·

Stayed 1 night

we were able to book this hotel last minute after we had to leave our previous hotel due to cleanliness and they were wonderful

2

Ji Eun

13 Jul 2025

·

Stayed 1 night

No ventillation, damp room and hallway, only partial renovation done in the room(new bed but outdated bathroom)

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Rooms

Rooms are often spacious and updated with hard‑surface floors, but noise from thin walls or upstairs rooms is a recurring issue. Some guests found mattresses hard and bed frames loud; a few noted humid air and occasional internet outages.

Related guest reviews

4

DONNA

7 Oct 2024

·

Stayed 3 nights

THE BED WAS LIKE SLEEPING ON A SHEET OF PLYWOOD. WE ACTUALLY WENT TO WALMART AND PURCHASED A MATTRESS TOPPER PAD. IT WAS EITHER THAT OR CUT OUR STAY SHORT

6

Eileen

28 Aug 2025

·

Stayed 1 night

Bedding uncomfortable. Bathroom not stocked properly with toiletries. Internet was out but we were told that was due to the provider. Hotel is okay, just could be better

6

Blanca

22 Jun 2025

·

Stayed 1 night

Hotel is okay for a short stay. Check in was quick. Staff was friendly. The rooms don’t have carpets so floors are loud. We were on the first floor and someone started walking/jumping on the second floor since 4:00 a.m on a Sunday!

6

Sarianna

24 Dec 2024

·

Stayed 1 night

Did not like the metal under the bed, too loud when you bang into it

8

Lisa

23 Oct 2025

·

Stayed 3 nights

The room was a nice size and clean. The bed frame was metal which made a loud noise if accidentally kicked it. Breakfast was good. Heat/AC worked well

6

Ciara

2 Feb 2025

·

Stayed 1 night

I loved the property everything was great but the mattress was TERRIBLE. Old school spring, HARD mattress. Woke up constantly and had awful back pain the next day. Could get a thicker ply toilet paper as well. Basically see through.

6

Kevin

2 Aug 2025

·

Stayed 2 nights

Don’t get a room on the first floor here. The noise from the second floor will keep you up all night.

8

Anna Karoleen

2 Sept 2025

·

Stayed 2 nights

The walls are a bit thin, but overall it was a great stay for my family. Good for kids, the free breakfast was disappointing.

8

Stephanie

22 Jul 2025

·

Stayed 3 nights

Hotel was in an easily accessible location; we stayed here for a beach trip to Misquamicut, RI. It was quiet, clean, and had a good breakfast. The room was updated and clean. The beds were a bit hard, but comfortable enough. The main drawback for us was that the air in the room felt consistently damp... like the air conditioner wasn't taking moisture out of the air or something. Because it was so damp, nothing we hung up (bath towels, bathing suits from the beach, beach towels, etc.) dried out, ever, even after hanging for more than a day. We weren't expecting perfection... but after leaving a child's damp (not soaking wet) bathing suit hanging up for two full nights and days, it was still damp. The air also made our other clothes feel a bit damp, too. It was weird.

6

Sarah

8 Jun 2025

·

Stayed 1 night

The hotel is fine, just fine, and reminds me more of a youth hostel than a proper hotel. No carpeting in the room! Cold, hard floors. Fluorescent lights. Just not very comfortable. But it was clean and there were some nice pillows.

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Service

Staff are widely described as friendly, helpful, and efficient, with quick check‑in. Some guests experienced front‑desk delays or limited response to noisy situations.

Related guest reviews

4

Ashley

20 Nov 2024

·

Stayed 1 night

I had to wait for 20 minutes to check in as there was no one at the desk

6

Scott

30 Nov 2025

·

Stayed 1 night

When we arrived around 3 nobody was at the desk… stink around for like 5 mins… started walking around and found an employee who was heading to the desk… he apologized and checked in the people in front of us then us… Room was nice and clean… toilet wouldn’t stop running. Then wouldn’t flush at all… this was around 8:30 pm. Call to the front desk said they’d come look at it. Came 15 minutes later and said chain broke off stopper… asked if we wanted another room or if we just wanted to stay there until morning without a working toilet. Of course chose other room. Had to pack all our stuff and move across the hall. No real apology or anything from attendant. No apology or acknowledgement or anything during checkout.

8

Amanda

2 Sept 2025

·

Stayed 1 night

Front desk staff was great!

10

Dennis

4 Oct 2025

·

Stayed 1 night

Booked late afternoon arrive 10pm everything was ready room key etc. made check in super easy and fast

8

Debra

13 Sept 2025

·

Stayed 3 nights

The hotel was very clean and staff extremely helpful, especially Jay at the front desk.

10

Stacie

27 Jun 2025

·

Stayed 1 night

The person who checked us in was very friendly and efficient

10

Rubens

13 Apr 2025

·

Stayed 2 nights

I like how quiet the area is. Front Desk staff is nice and very helpful.

10

Audriana

16 Mar 2025

·

Stayed 1 night

Clean, comfortable and quiet! The linens and towels were soft and fresh. The room and beds were comfortable! It was SO quiet it felt like we were the only ones there too. Best nights sleep in a hotel. The front desk staff on evening on 3/15/24, was friendly and professional. We ended up needing to move our room after check-in and she was very accommodating. A crib was made available ahead of time. The breakfast spread was great! Coffee was fresh and strong. Dining area clean! The hotel was so well decorated, colorful without being overstimulating. Clean all around. And the seating through out was comfortable! The staff at breakfast and housekeeping were all so nice! Kudos to this Best Western! Thanks for a happy stay while traveling with kiddos!

10

Connie

24 Jan 2025

·

Stayed 1 night

Property was recently renovated, so the room and halls were very clean, comfy and convenient for our needs. Ally, from the front desk, helped when we had a billing issue. She went above and beyond to make sure it was taken care of after we left. She called me a few times to give me updates and made it right.

4

Karen

14 Apr 2025

·

Stayed 1 night

The room was clean and in good condition. However the walls are paper thin. Upon arrival a family with kids that were not being controlled just let their kids destroy the coffee bar and ripped up the straws and threw pieces of paper everywhere. The family had no control of their kids and nobody said anything to them. While I was checking in the kids ran into me and literally I went sideways into a wall. Twice. The parents or staff said nothing to the children. The staff apologized to me quietly. But then I was checked into a first floor room under the family. The children were up at 6am running back and forth above me for three hours. A dog across the hall barked constantly from 6am onwards. My advice would be to try and group guests better. For example rooms that are dog friendly together, and large families on the first floor and maybe people alone on the second floor. Be aware of the total lack of insulation to ensure all guests can enjoy their stay. I can’t believe this hotel was $199 plus fees and taxes a night. Additional not I raised four very active boys all close in age and they would never have been allowed to behave like that checking into a hotel. I felt bad for the front desk staff. The family were rude to them upon check in. But they should have taken better control of the situation and asked the family to get control of the children.

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Location

Convenient to Olde Mystic Village, Mystic Aquarium/Seaport, and I‑95; generally quiet and easy to access. One reviewer felt it was far from most things.

Related guest reviews

8

Matthew

22 Mar 2025

·

Stayed 1 night

Nice place close to both casinos

10

Mary Elizabet

30 Aug 2025

·

Stayed 1 night

Really great location, just a few minutes from Mystic Aquarium and Mystic Seaport. Beds very comfortable

8

Leah

4 Sept 2025

·

Stayed 3 nights

The grounds and building were very well kept and clean. It was easy off the highway and easy to get to nearby shops, food, and attractions.

8

Richard

27 Oct 2025

·

Stayed 3 nights

Easy check in, clean facility, nice quiet room, clean bathroom. Stayed 3 nights. Close to points of interest and interstate highway.

8

Denise

27 May 2025

·

Stayed 1 night

Good value overall, clean, and very close to mystic village.

10

Michelle

27 Oct 2024

·

Stayed 1 night

Perfect location. Clean and comfortable

8

Leilani

19 Jan 2025

·

Stayed 2 nights

Quiet and convenient location.

10

Jean

3 Sept 2025

·

Stayed 1 night

This was the nicest Best Western that we ever stayed in. Very clean. No smell what so ever in the whole place. Even the towels had no detergent smell. And my sister is very sensitive to smells and use to staying in high end places. Best of all: great mattresses and pillows. Good breakfast selections. Pleasant employees. Great place to stay and close to everything in Mystic.

6

Sue

10 Aug 2025

·

Stayed 1 night

Far from most things

8

Stephyne

8 Nov 2025

·

Stayed 1 night

Location was great very clean

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AI-generated summary based on recent guest reviews

Dining

The included breakfast is commonly rated good, with hot items and coffee. Several reviews wanted more variety and reported crowding or slow restocking at peak times.

Related guest reviews

8

Michele

14 Oct 2024

·

Stayed 2 nights

The hotel has been remodeled recently and looks great. The breakfast area got very crowded at around 9 AM and the staff was not able to keep up.

8

Terry

29 Jul 2025

·

Stayed 1 night

We only stayed for one night but were very satisfied. We heard a very loud dog barking in the room across the hall right after we got to our room. The staff immediately changed our room and spoke to the dog owners about leaving their dog unattended. The Queen room type was not spacious, but fine for us. The shower was good. The free breakfast was actually quite good; scrambled eggs, sausage, bagels, muffins, juice, cereal, etc. were tasty and not stale like you normally find with free hotel breakfast bakery items. There is also a pool, which we did not have time to use. The only negative was a bumpy road leading to the hotel which needs to be repaved.

8

Deborah

23 Aug 2025

·

Stayed 3 nights

Great value for the money, staff friendly and helpful! Rooms were clean and very comfortable. Would have like to have seen a bit more variety at breakfast, scrambled eggs everyday (3days with sausage or bacon). Mini muffins, toast bagels and 2 types of cereal as well.

8

Mary

29 Aug 2025

·

Stayed 5 nights

Very convenient location, good breakfast.

10

Jill

9 May 2025

·

Stayed 2 nights

The hotel was clean and staff was attentive. The breakfast was crowded in a small area with some things running out but one staff member was busy trying to keep up and nice about it. It was decent for a free breakfast with a variety of choices.

10

Janice

2 Oct 2025

·

Stayed 1 night

Breakfast was great! The room was what we expected.

8

Diane K Williams

30 Jul 2025

·

Stayed 3 nights

Please don't let the "older" reviews scare you away from the facility. The hotel has been renovated and is very nice. The breakfast was good (scrambled eggs, sausage, bacon, cereal, waffles, muffins, bread and bagels) though I do wish the staff would be around to wipe down tables after they were used. We didn't use the pool but lots of folks did. The parking was good. The only issue with the room was that the toilet was slow. You had to hold down the handle until everything was flushed away. There was only 1 restaurant/bar within walking distance that we frequented nightly. Locals were great and gave us some sound advice on where to eat and go. Enjoyed our weekend away in Mystic. Thanks.

8

Michele

28 Aug 2025

·

Stayed 2 nights

great location, nice breakfast, great coffee

8

Linda

1 Sept 2025

·

Stayed 1 night

I think breakfast could be improved. The sausage didn’t appear appetizing. There was no offering for waffles, pancakes or French toast. Regular made oatmeal would have been nice. Your coffee was great but there was no option of using Splenda.

10

Richard

10 Oct 2025

·

Stayed 3 nights

parking was readily available and free . Room clean and comfortable. Staff pleasant and helpful Breakfast was adequate nothing special but enough

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $139	2 $133	3 $136	4 $138	5 $139	6 $192	7 $214
8 $121	9 $122	10 $121	11 $122	12 $122	13 $187	14 $190
15 $122	16 $122	17 $122	18 $122	19 $124	20 $169	21 $188
22 $121	23 $119	24 $121	25 $120	26 $120	27 $182	28 $184
29 $119	30 $119

Su	Mo	Tu	We	Th	Fr	Sa
		1 $121	2 $124	3 $121	4 $184	5 $192
6 $121	7 $121	8 $124	9 $120	10 $120	11 $184	12 $191
13 $120	14 $121	15 $127	16 $121	17 $121	18 $184	19 $184
20 $120	21 $120	22 $120	23 $124	24 $120	25 $191	26 $184
27 $120	28 $121	29 $120	30 $120	31 $147

Best Western Mystic Hotel

Prices for Best Western Mystic Hotel

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed (With Single Sofabed)

Family Suite, Multiple Beds, Refrigerator & Microwave (Dining Table;With Sofabed)

Suite, 1 King Bed, Kitchenette (With Sofabed)

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 2 Queen Beds

Suite, 2 Queen Beds, Refrigerator & Microwave (Living Room;With Sofabed)

Guest reviews of Best Western Mystic Hotel

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Mystic Hotel

Prices for upcoming dates