Rakuten STAY TERRACE Hakone Kowakudani
$332
/ night
Avg. for September
Prices for Rakuten STAY TERRACE Hakone Kowakudani
Select dates to see prices and availability
$332
/ night
Avg. for September
Monthly average prices
Nightly prices at Rakuten STAY TERRACE Hakone Kowakudani average $270 in June, the cheapest month, and $433 in October, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $364 |
| February | $352 |
| March | $336 |
| April | $318 |
| May | $320 |
| June | $270 |
| July | $305 |
| August | $394 |
| September | $332 |
| October | $433 |
| November | $386 |
| December | $410 |
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Sep · $332
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Most expensive: October (~$433)
Cheapest: June (~$270)
About this property
Luxury apartment with private patios, sauna, and free parking in Hakone, just minutes from Hakone Kowakien Yunessun.
Location
Located in Kowakudani, a neighborhood in Hakone, Rakuten STAY TERRACE Hakone Kowakudani is near a train station. Hakone Kowakien Yunessun and Hakone Gora Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ōwakudani and Lake Ashi. Hakone Toy Museum and Kanagawa Prefectural Museum of Natural History are also worth visiting.
Parking
Free Wi-Fi
Non-Smoking Rooms
Vending Machines
Self Laundry
Free Parking
Room options
2King Beds（No Pets Allowed
Room details
2 King Beds
Sleeps 4
757 ft²
Mountain ViewAir ConditioningHeatingKitchenettePrivate EntranceHot Tub
21
Concept Room Armonia
Room details
2 Queen Beds
and 2 Futon Beds
Sleeps 6
861 ft²
Mountain ViewAir ConditioningHeatingKitchenPrivate EntranceHot Tub
25
2 Double Beds (Dog-Friendly)
Room details
2 Full Beds
Sleeps 4
635 ft²
Mountain ViewAir ConditioningHeatingKitchenPrivate EntranceHot Tub
24
Suite (2 Queen Beds + 1 King Bed)
Room details
1 King Bed
2 Queen Beds
Sleeps 6
1023 ft²
Mountain ViewAir ConditioningHeatingKitchenPrivate EntranceHot Tub
18
【F】2 Double Beds
Room details
2 Full Beds
Sleeps 4
560 ft²
Mountain ViewAir ConditioningHeatingKitchenPrivate EntranceHot Tub
2
Bunk Beds (2 Queens + 2 Singles)
Room details
2 Bunk Beds
Sleeps 6
775 ft²
Mountain ViewAir ConditioningHeatingKitchenPrivate EntranceHot Tub
6
2 Queen Beds + Japanese Futon Area
Room details
2 Queen Beds
and 2 Futon Beds
Sleeps 6
710 ft²
Mountain ViewAir ConditioningHeatingKitchenPrivate EntranceHot Tub
19
[C]2 Queen Beds + 1 King Bed
Room details
1 King Bed
and 2 Queen Beds
Sleeps 6
969 ft²
Mountain ViewAir ConditioningHeatingKitchenPrivate EntranceHot Tub
40
Suite (Dog-Friendly) with Open-Air Bath
Room details
2 Queen Beds
2 Full Beds
2 Queen Beds
1830 ft²
Mountain ViewAir ConditioningHeatingKitchenPrivate EntranceHot Tub
2 Queen Beds + Japanese Futon Area
Room details
2 Queen Beds
and 2 Futon Beds
Sleeps 6
807 ft²
Mountain ViewAir ConditioningHeatingKitchenPrivate EntranceHot Tub
2 Queen Beds + Japanese Futon Area (Dog-Friendly)
Room details
2 Queen Beds
and 2 Futon Beds
Sleeps 6
807 ft²
Mountain ViewAir ConditioningHeatingKitchenPrivate EntranceHot Tub
Guest reviews of Rakuten STAY TERRACE Hakone Kowakudani
8.7
Fabulous
Based on 376 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Rakuten STAY TERRACE Hakone Kowakudani, guests consistently praise the spacious rooms with private onsen and sauna, modern amenities, and a relaxing atmosphere, while noting drawbacks like a self‑service check‑in, limited nearby dining, and no luggage storage.
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What guests think
At Rakuten STAY TERRACE Hakone Kowakudani, guests consistently praise the spacious rooms with private onsen and sauna, modern amenities, and a relaxing atmosphere, while noting drawbacks like a self‑service check‑in, limited nearby dining, and no luggage storage.
Many find the location a short walk to train and bus stops, though the hilly, busy roadside route can feel unsafe or inconvenient with luggage. Rooms are generally very clean and well equipped for self‑catering, but some guests struggled with appliance instructions, occasional tech glitches, or small maintenance issues. Best suited to travelers who prioritize private in‑room amenities over full hotel services.
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AI-generated summary based on recent guest reviews
Facilities
Limited on-site facilities with no lobby, front desk, or luggage storage; access and support are handled remotely. Parking is available, vending machines are on site, and the spa offers massages but can book up.
Related guest reviews
8
Rebecca
Nov 9, 2025
·
Stayed 2 nights
Fantastic room with all the modern amenities- sauna and onsen were fabulous and they left snacks and drinks. Some amenities were hard to figure out or didn’t work (projector, vending machine, balcony light made it hard to use the telescope). It would have been nice to have staff on site to consult (calling a number can be awkward and feel like too much work).
Fantastic room with all the modern amenities- sauna and onsen were fabulous and they left snacks and drinks. Some amenities were hard to figure out or didn’t work (projector, vending machine, balcony light made it hard to use the telescope). It would have been nice to have staff on site to consult (calling a number can be awkward and feel like too much work).
8
Shelby M
Jun 30, 2025
·
Stayed 2 nights
The apartment was lovely. To get to the train station you had to cross a busy street and there was no sidewalk which was a little scary; however, the apartment was conveniently located within 5 min walk from the train station and the bus stop. The place has no staff so there is no luggage storage option. Luckily if you take the train one stop there are storage lockers available at the next train station. Because there are no staff you receive an entry code to get into the building and your room via email the day before.
The apartment was lovely. To get to the train station you had to cross a busy street and there was no sidewalk which was a little scary; however, the apartment was conveniently located within 5 min walk from the train station and the bus stop. The place has no staff so there is no luggage storage option. Luckily if you take the train one stop there are storage lockers available at the next train station. Because there are no staff you receive an entry code to get into the building and your room via email the day before.
8
james
Apr 20, 2025
·
Stayed 1 night
If you want privacy, know where you're going, bring your own food, and are tech saavy. This place is good. But it's a personless hotel. Nobody greets you or tells you what's around. When we first arrived it was a little scary. Like where is everyone? That said the private onsen was great and the facility was brand new.
If you want privacy, know where you're going, bring your own food, and are tech saavy. This place is good. But it's a personless hotel. Nobody greets you or tells you what's around. When we first arrived it was a little scary. Like where is everyone? That said the private onsen was great and the facility was brand new.
10
Jonathan
Apr 25, 2025
·
Stayed 2 nights
Beautiful property with so many extras!! The onsen, footspa, and sauna were incredible with the mountain views. Enjoyed the snacks and drinks and loved having a spa onsite where I had the best massage. Hope I can return for another stay!
Beautiful property with so many extras!! The onsen, footspa, and sauna were incredible with the mountain views. Enjoyed the snacks and drinks and loved having a spa onsite where I had the best massage. Hope I can return for another stay!
10
Anna
Oct 4, 2025
·
Stayed 2 nights
Parking was great, room was spacious for a family of 4 and the hot spring , foot bath on balcony and hot room was great!!
Parking was great, room was spacious for a family of 4 and the hot spring , foot bath on balcony and hot room was great!!
10
Anja
Apr 19, 2025
·
Stayed 3 nights
The room was wonderful!! Very relaxing even though there is a road under the hotel. Remember there is no staff at the hotel and no restaurants near by. So you need to think about breakfast and dinner. We used the local 7/11 and Gora is only one station away. Had an amazing massage in the evening.
The room was wonderful!! Very relaxing even though there is a road under the hotel. Remember there is no staff at the hotel and no restaurants near by. So you need to think about breakfast and dinner. We used the local 7/11 and Gora is only one station away. Had an amazing massage in the evening.
6
Jeffrey
Jul 22, 2025
·
Stayed 2 nights
Traveled with the family including 2 kids under 12. Check in was redundant - Had to check in via link sent in email then again upon arriving. Tedious to enter the same address per guest. We could not have our luggage shipped there as there are no employees on site. There is no luggage holding either which was clear on the website. When booking, was not able to book breakfast or dinner which was a blessing in disguise.It appears you would have to heat the food yourself in the microwave oven. There’s not much to do around the property. Restaurants in the area (10min car ride) all need reservations day/weeks in advanced, so plan ahead! The nearest convenience store is an uphill walk - we ended up taking a taxi to and from. The unit offers pajamas, slippers, toothbrush, shampoo/conditioner/body wash. Does not provide body lotion of skin care products as other places do. It does have all the appliances you need but warning, clothes in the dryer do not dry at all. You’re better off hanging to dry your clothes on the balcony (Traveled in July). Onsen was nice but nothing to write home about. Shower was amazing! Beds were comfortable too. Overall my stay was comfortable but I would have preferred to book something with Keiseki dinner and breakfast served on site or somewhere near Lake Ashi or within Gora. Also, massage services here book up quickly. We were not able to enjoy them as we waited too late to make a reservation.
Traveled with the family including 2 kids under 12. Check in was redundant - Had to check in via link sent in email then again upon arriving. Tedious to enter the same address per guest. We could not have our luggage shipped there as there are no employees on site. There is no luggage holding either which was clear on the website. When booking, was not able to book breakfast or dinner which was a blessing in disguise.It appears you would have to heat the food yourself in the microwave oven. There’s not much to do around the property. Restaurants in the area (10min car ride) all need reservations day/weeks in advanced, so plan ahead! The nearest convenience store is an uphill walk - we ended up taking a taxi to and from. The unit offers pajamas, slippers, toothbrush, shampoo/conditioner/body wash. Does not provide body lotion of skin care products as other places do. It does have all the appliances you need but warning, clothes in the dryer do not dry at all. You’re better off hanging to dry your clothes on the balcony (Traveled in July). Onsen was nice but nothing to write home about. Shower was amazing! Beds were comfortable too. Overall my stay was comfortable but I would have preferred to book something with Keiseki dinner and breakfast served on site or somewhere near Lake Ashi or within Gora. Also, massage services here book up quickly. We were not able to enjoy them as we waited too late to make a reservation.
10
Tiffanie
Apr 24, 2025
·
Stayed 4 nights
Pro: Clean Easy parking Vending machine food / drink Full of amenities (detergent, toothbrush, toothpaste, bath towel, slippers, comfy pj's) Stacked kitchen (welcome drinks/snacks) PRIVATE ONSEN/FOOTBATH High tech access Lots of storage Con: No one to deal with luggage Need instructions for onsen use (how to turn off) Need instructions for garbage
Pro: Clean Easy parking Vending machine food / drink Full of amenities (detergent, toothbrush, toothpaste, bath towel, slippers, comfy pj's) Stacked kitchen (welcome drinks/snacks) PRIVATE ONSEN/FOOTBATH High tech access Lots of storage Con: No one to deal with luggage Need instructions for onsen use (how to turn off) Need instructions for garbage
6
Anna
Apr 5, 2025
·
Stayed 1 night
The property has literally zero amenities. No lobby, no front desk, no luggage storage, no staff, nothing in the area as far as dining (unless you have a vehicle). It was very challenging for us as it was raining and cold. There were no restaurants walking distance so we ate supper out of the vending machine. We had to check out at 10 am but had nowhere to store our luggage until our airport transport arrived at 2 pm. We had to haul luggage in the rain (with three kids) along the windy road to the closest train station to find somewhere to kill time. For the price i definitely would not recommend staying here.
The property has literally zero amenities. No lobby, no front desk, no luggage storage, no staff, nothing in the area as far as dining (unless you have a vehicle). It was very challenging for us as it was raining and cold. There were no restaurants walking distance so we ate supper out of the vending machine. We had to check out at 10 am but had nowhere to store our luggage until our airport transport arrived at 2 pm. We had to haul luggage in the rain (with three kids) along the windy road to the closest train station to find somewhere to kill time. For the price i definitely would not recommend staying here.
8
Wenpeng
Dec 12, 2024
·
Stayed 2 nights
The property itself is amazing. The room is very specious with kitchen and laundry facilities. The private onsen and foot bath on the balcony are bonuses. Very close to train station and not too far from 7/11. However, the check in process was a nightmare. We were meant receive the reservation number and the pin to get into the building, but that never happened. We were stranded outside in the cold weather for at least half an hour. Another guest at the hotel let us in and told us they had the exact issue when checking in. Our friend who made booking via a different platform didn't receive email instruction either. They need to improve their check in process.
The property itself is amazing. The room is very specious with kitchen and laundry facilities. The private onsen and foot bath on the balcony are bonuses. Very close to train station and not too far from 7/11. However, the check in process was a nightmare. We were meant receive the reservation number and the pin to get into the building, but that never happened. We were stranded outside in the cold weather for at least half an hour. Another guest at the hotel let us in and told us they had the exact issue when checking in. Our friend who made booking via a different platform didn't receive email instruction either. They need to improve their check in process.
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AI-generated summary based on recent guest reviews
Cleanliness
Guests frequently describe the property as very clean and new. A few noted minor issues such as a broken curtain or occasional odors.
Related guest reviews
10
Andrew
Apr 18, 2025
·
Stayed 2 nights
Very spacious and full of amenities, loved the hot spring tub. Only issue was they was food smell from somewhere at times. Great beds and kitchen.
Very spacious and full of amenities, loved the hot spring tub. Only issue was they was food smell from somewhere at times. Great beds and kitchen.
10
Ming Hin
Oct 23, 2025
·
Stayed 1 night
The room is very clean and tidy. I like the most is the size of the room and the Onsen.
The room is very clean and tidy. I like the most is the size of the room and the Onsen.
10
Jhessyca
Nov 4, 2025
·
Stayed 1 night
O local estava limpo e bem arrumado. É exatamente como nas fotos, tudo bem equipado e de bom gosto. O onsen foi uma delicia. O espaço fica perto da uma estação de trem mas válido comentar que não tem restaurante ou similar nessa estação.
O local estava limpo e bem arrumado. É exatamente como nas fotos, tudo bem equipado e de bom gosto. O onsen foi uma delicia. O espaço fica perto da uma estação de trem mas válido comentar que não tem restaurante ou similar nessa estação.
10
Yin Lee
Apr 29, 2025
·
Stayed 1 night
房間非常乾淨，而且配有電子燒烤爐，還有多一個電磁爐可火鍋，附近沒有餐廳，但可開車15分鐘到超市購物，晚上可以享受房間裏面的設施，溫泉有認證，非常舒適
房間非常乾淨，而且配有電子燒烤爐，還有多一個電磁爐可火鍋，附近沒有餐廳，但可開車15分鐘到超市購物，晚上可以享受房間裏面的設施，溫泉有認證，非常舒適
10
Dubravko
Oct 8, 2025
·
Stayed 2 nights
Our stay was absolutely wonderful — it truly felt like a home away from home. Everything was exactly as advertised, if not better. The room was impeccably clean and thoughtfully arranged. One of the highlights was the indoor onsen, which offered a serene and private experience with a breathtaking view of the mountains. It was the perfect place to relax and unwind. Highly recommended for anyone looking for comfort, tranquility, and authenticity.
Our stay was absolutely wonderful — it truly felt like a home away from home. Everything was exactly as advertised, if not better. The room was impeccably clean and thoughtfully arranged. One of the highlights was the indoor onsen, which offered a serene and private experience with a breathtaking view of the mountains. It was the perfect place to relax and unwind. Highly recommended for anyone looking for comfort, tranquility, and authenticity.
8
seika
Nov 29, 2025
·
Stayed 1 night
客室は清潔でしたが カーテンが壊れていました。是非 直して欲しいです。
客室は清潔でしたが カーテンが壊れていました。是非 直して欲しいです。
10
Chung Wai Jonathan
Nov 9, 2025
·
Stayed 2 nights
This place is excellent! Has everything and anything you wanted. The room is spacious and has your own onsen and steam room! The hotel is new so everything is spotless! The welcoming drinks and snacks are a nice touch! The only down side is the check in process could be easier!
This place is excellent! Has everything and anything you wanted. The room is spacious and has your own onsen and steam room! The hotel is new so everything is spotless! The welcoming drinks and snacks are a nice touch! The only down side is the check in process could be easier!
10
Yenmi
Nov 5, 2025
·
Stayed 2 nights
It's a very good hotel, we all had very time, and enjoy the facilities in the unit . Very clean and spacious.
It's a very good hotel, we all had very time, and enjoy the facilities in the unit . Very clean and spacious.
10
Elizabeth
Oct 26, 2025
·
Stayed 2 nights
My room was absolutely stunning. Cleanliness 10/10. Check in was a breeze. The room was so spacious the outdoor patio had a footbath, grass area, bbq and outside table. The room was equipped with absolutely every single thing you needed, it even had a telescope! The best thing was the fully equipped kitchen and the beautiful private onsen with a big window that opens up to the backyard. Privacy is 10/10. It’s also 10 minutes car ride to the Hakone Open Air Museum and a 7/11. 100/10 experience at this place!
My room was absolutely stunning. Cleanliness 10/10. Check in was a breeze. The room was so spacious the outdoor patio had a footbath, grass area, bbq and outside table. The room was equipped with absolutely every single thing you needed, it even had a telescope! The best thing was the fully equipped kitchen and the beautiful private onsen with a big window that opens up to the backyard. Privacy is 10/10. It’s also 10 minutes car ride to the Hakone Open Air Museum and a 7/11. 100/10 experience at this place!
10
Benedicta
Nov 13, 2024
·
Stayed 2 nights
Clean, modern and convenient
Clean, modern and convenient
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AI-generated summary based on recent guest reviews
Rooms
Apartment-style suites are very spacious and modern, typically featuring a private onsen, sauna, and foot bath plus a well-equipped kitchen and living area, making them ideal for families. Some mentioned road noise, awkward bed configurations, or difficulty operating certain in-room tech.
Related guest reviews
8
Rebecca
Nov 9, 2025
·
Stayed 2 nights
Fantastic room with all the modern amenities- sauna and onsen were fabulous and they left snacks and drinks. Some amenities were hard to figure out or didn’t work (projector, vending machine, balcony light made it hard to use the telescope). It would have been nice to have staff on site to consult (calling a number can be awkward and feel like too much work).
Fantastic room with all the modern amenities- sauna and onsen were fabulous and they left snacks and drinks. Some amenities were hard to figure out or didn’t work (projector, vending machine, balcony light made it hard to use the telescope). It would have been nice to have staff on site to consult (calling a number can be awkward and feel like too much work).
10
Anna
Oct 4, 2025
·
Stayed 2 nights
Parking was great, room was spacious for a family of 4 and the hot spring , foot bath on balcony and hot room was great!!
Parking was great, room was spacious for a family of 4 and the hot spring , foot bath on balcony and hot room was great!!
10
SOU PENG
Dec 15, 2025
·
Stayed 1 night
房間空間很大，有桑拿房，浴室入邊可以浸溫泉，露台出邊可以浸住腳飲杯嘢睇風景 有機會下次都想再住多次
房間空間很大，有桑拿房，浴室入邊可以浸溫泉，露台出邊可以浸住腳飲杯嘢睇風景 有機會下次都想再住多次
10
Jessica
Dec 23, 2025
·
Stayed 1 night
We like this hotel as it is cozy and spacious. The hotspring at room is fab!
We like this hotel as it is cozy and spacious. The hotspring at room is fab!
10
Morten
Apr 18, 2025
·
Stayed 2 nights
Very nice apartment in Hakone with private onsen and foot bath. Kitchen was well equipped and we loved eating breakfast with a stunning view of the mountains. Beds are comfortable- the only downside is that both double beds are placed in same room and then the futons (2 floor mattresses) was in a separate room. A bit odd but fortunately 2 of us slept well on the mattresses. The onsen was very nice! For restaurants - use Google Maps. They are located in small towns in the area, and the best way to get around is by train or bus - it is fast and super easy. Just use the Suica card on the phone like in many other cities in Japan. I highly recommend this hotel!
Very nice apartment in Hakone with private onsen and foot bath. Kitchen was well equipped and we loved eating breakfast with a stunning view of the mountains. Beds are comfortable- the only downside is that both double beds are placed in same room and then the futons (2 floor mattresses) was in a separate room. A bit odd but fortunately 2 of us slept well on the mattresses. The onsen was very nice! For restaurants - use Google Maps. They are located in small towns in the area, and the best way to get around is by train or bus - it is fast and super easy. Just use the Suica card on the phone like in many other cities in Japan. I highly recommend this hotel!
10
JUAN
Jun 8, 2025
·
Stayed 3 nights
This hotel is definitely the best we've stayed at, not only on this trip, but on all our trips. Simply fantastic. It was a spacious apartment with queen-size beds, a sauna, and a jacuzzi. Fully equipped and with complimentary toiletries. The best!
This hotel is definitely the best we've stayed at, not only on this trip, but on all our trips. Simply fantastic. It was a spacious apartment with queen-size beds, a sauna, and a jacuzzi. Fully equipped and with complimentary toiletries. The best!
10
Nilushi
May 1, 2025
·
Stayed 1 night
Amazing accommodation!! This place exceeded our expectations!! It was very spacious and had so many amenities. The foot bath and onsen style bath were fantastic especially with the cold weather we experienced. They had a tv and projector too. The location was super close to the train station too- bit difficult to walk along the busy windy main road but all in all great place. We definitely plan on returning
Amazing accommodation!! This place exceeded our expectations!! It was very spacious and had so many amenities. The foot bath and onsen style bath were fantastic especially with the cold weather we experienced. They had a tv and projector too. The location was super close to the train station too- bit difficult to walk along the busy windy main road but all in all great place. We definitely plan on returning
10
peter
Apr 20, 2025
·
Stayed 1 night
The large family room was spacious and clean. Great modern furnishings with classic Hakone touches like a sauna and onsen in the room. Beautiful views from the balcony.
The large family room was spacious and clean. Great modern furnishings with classic Hakone touches like a sauna and onsen in the room. Beautiful views from the balcony.
10
Kei Yung
Feb 28, 2026
·
Stayed 1 night
很滿意的一間酒店，基本上沒有什麼地方可以挑剔。酒店新穎一踏入大堂門，格局新穎，內裏沒有任何職員，所以需要自行在網上scan Passport及後再到酒店進行進一步的網上check-in，成功後，會收到房間號碼和QR code的門匙。記緊需要自行拍照，因為沒有房咭會提供。如在check-in的程序上遇到問題 可以立即對着iPad進行真人FaceTime詢問解決。 房間很大，我們四人住的是有兩張雙人床的類別，廁所是乾濕分離，有兩個洗手盆，亦有溫泉浸浴及小型桑拿提供。 電視機很大，亦由Netflix YouTube 可供選擇。 房間內有微波爐，廚具，洗碗碟，咖啡機提供，雪櫃是蠢層冰格夠冷，有飯廳和露台。
很滿意的一間酒店，基本上沒有什麼地方可以挑剔。酒店新穎一踏入大堂門，格局新穎，內裏沒有任何職員，所以需要自行在網上scan Passport及後再到酒店進行進一步的網上check-in，成功後，會收到房間號碼和QR code的門匙。記緊需要自行拍照，因為沒有房咭會提供。如在check-in的程序上遇到問題 可以立即對着iPad進行真人FaceTime詢問解決。 房間很大，我們四人住的是有兩張雙人床的類別，廁所是乾濕分離，有兩個洗手盆，亦有溫泉浸浴及小型桑拿提供。 電視機很大，亦由Netflix YouTube 可供選擇。 房間內有微波爐，廚具，洗碗碟，咖啡機提供，雪櫃是蠢層冰格夠冷，有飯廳和露台。
10
Paul
May 13, 2025
·
Stayed 1 night
Actual property and room were amazing. It was very large for Japan and everything was new. It felt like a nice modern apartment but had a sauna, onsen, and footbath! Onsen was very nice and while not outside, you could open the large window for some cool air. The room really was far beyond my expectations. Now the location was okay - it was next to a busy/noisy street and while near some hills, plenty of power lines before you could see it. It was a short walk to the station, but there was that busy street and no sidewalk for a bit you had to cross. Not much around to do or eat? So very enjoyable inside, but couldn't really leave unless you had a car. So I expect it was mainly for people driving.
Actual property and room were amazing. It was very large for Japan and everything was new. It felt like a nice modern apartment but had a sauna, onsen, and footbath! Onsen was very nice and while not outside, you could open the large window for some cool air. The room really was far beyond my expectations. Now the location was okay - it was next to a busy/noisy street and while near some hills, plenty of power lines before you could see it. It was a short walk to the station, but there was that busy street and no sidewalk for a bit you had to cross. Not much around to do or eat? So very enjoyable inside, but couldn't really leave unless you had a car. So I expect it was mainly for people driving.
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AI-generated summary based on recent guest reviews
Service
Self-service model with online check-in and no on-site staff; some guests found the process smooth, while others reported missing codes, redundant forms, or confusion. There is no luggage storage, though remote assistance via tablet or video call can help.
Related guest reviews
8
Rebecca
Nov 9, 2025
·
Stayed 2 nights
Fantastic room with all the modern amenities- sauna and onsen were fabulous and they left snacks and drinks. Some amenities were hard to figure out or didn’t work (projector, vending machine, balcony light made it hard to use the telescope). It would have been nice to have staff on site to consult (calling a number can be awkward and feel like too much work).
Fantastic room with all the modern amenities- sauna and onsen were fabulous and they left snacks and drinks. Some amenities were hard to figure out or didn’t work (projector, vending machine, balcony light made it hard to use the telescope). It would have been nice to have staff on site to consult (calling a number can be awkward and feel like too much work).
8
Shelby M
Jun 30, 2025
·
Stayed 2 nights
The apartment was lovely. To get to the train station you had to cross a busy street and there was no sidewalk which was a little scary; however, the apartment was conveniently located within 5 min walk from the train station and the bus stop. The place has no staff so there is no luggage storage option. Luckily if you take the train one stop there are storage lockers available at the next train station. Because there are no staff you receive an entry code to get into the building and your room via email the day before.
The apartment was lovely. To get to the train station you had to cross a busy street and there was no sidewalk which was a little scary; however, the apartment was conveniently located within 5 min walk from the train station and the bus stop. The place has no staff so there is no luggage storage option. Luckily if you take the train one stop there are storage lockers available at the next train station. Because there are no staff you receive an entry code to get into the building and your room via email the day before.
6
RITSUTO
Dec 28, 2024
·
Stayed 1 night
全体的に綺麗ですが、予約番号がメールで来てなく、 よくわからなかった。
全体的に綺麗ですが、予約番号がメールで来てなく、 よくわからなかった。
6
Jeffrey
Jul 22, 2025
·
Stayed 2 nights
Traveled with the family including 2 kids under 12. Check in was redundant - Had to check in via link sent in email then again upon arriving. Tedious to enter the same address per guest. We could not have our luggage shipped there as there are no employees on site. There is no luggage holding either which was clear on the website. When booking, was not able to book breakfast or dinner which was a blessing in disguise.It appears you would have to heat the food yourself in the microwave oven. There’s not much to do around the property. Restaurants in the area (10min car ride) all need reservations day/weeks in advanced, so plan ahead! The nearest convenience store is an uphill walk - we ended up taking a taxi to and from. The unit offers pajamas, slippers, toothbrush, shampoo/conditioner/body wash. Does not provide body lotion of skin care products as other places do. It does have all the appliances you need but warning, clothes in the dryer do not dry at all. You’re better off hanging to dry your clothes on the balcony (Traveled in July). Onsen was nice but nothing to write home about. Shower was amazing! Beds were comfortable too. Overall my stay was comfortable but I would have preferred to book something with Keiseki dinner and breakfast served on site or somewhere near Lake Ashi or within Gora. Also, massage services here book up quickly. We were not able to enjoy them as we waited too late to make a reservation.
Traveled with the family including 2 kids under 12. Check in was redundant - Had to check in via link sent in email then again upon arriving. Tedious to enter the same address per guest. We could not have our luggage shipped there as there are no employees on site. There is no luggage holding either which was clear on the website. When booking, was not able to book breakfast or dinner which was a blessing in disguise.It appears you would have to heat the food yourself in the microwave oven. There’s not much to do around the property. Restaurants in the area (10min car ride) all need reservations day/weeks in advanced, so plan ahead! The nearest convenience store is an uphill walk - we ended up taking a taxi to and from. The unit offers pajamas, slippers, toothbrush, shampoo/conditioner/body wash. Does not provide body lotion of skin care products as other places do. It does have all the appliances you need but warning, clothes in the dryer do not dry at all. You’re better off hanging to dry your clothes on the balcony (Traveled in July). Onsen was nice but nothing to write home about. Shower was amazing! Beds were comfortable too. Overall my stay was comfortable but I would have preferred to book something with Keiseki dinner and breakfast served on site or somewhere near Lake Ashi or within Gora. Also, massage services here book up quickly. We were not able to enjoy them as we waited too late to make a reservation.
10
Chung Wai Jonathan
Nov 9, 2025
·
Stayed 2 nights
This place is excellent! Has everything and anything you wanted. The room is spacious and has your own onsen and steam room! The hotel is new so everything is spotless! The welcoming drinks and snacks are a nice touch! The only down side is the check in process could be easier!
This place is excellent! Has everything and anything you wanted. The room is spacious and has your own onsen and steam room! The hotel is new so everything is spotless! The welcoming drinks and snacks are a nice touch! The only down side is the check in process could be easier!
10
Ezra
Apr 21, 2025
·
Stayed 3 nights
One of the best places I’ve ever stayed at! I would totally recommend. Check in and check out was easy, just read email instructions. Check emails frequently. The directions are very clear. Super clean and modern. The private onsen was DEVINE! I had the BEST time staying here. I would definitely come back and totally recommending this place to my friends and family.
One of the best places I’ve ever stayed at! I would totally recommend. Check in and check out was easy, just read email instructions. Check emails frequently. The directions are very clear. Super clean and modern. The private onsen was DEVINE! I had the BEST time staying here. I would definitely come back and totally recommending this place to my friends and family.
8
Wenpeng
Dec 12, 2024
·
Stayed 2 nights
The property itself is amazing. The room is very specious with kitchen and laundry facilities. The private onsen and foot bath on the balcony are bonuses. Very close to train station and not too far from 7/11. However, the check in process was a nightmare. We were meant receive the reservation number and the pin to get into the building, but that never happened. We were stranded outside in the cold weather for at least half an hour. Another guest at the hotel let us in and told us they had the exact issue when checking in. Our friend who made booking via a different platform didn't receive email instruction either. They need to improve their check in process.
The property itself is amazing. The room is very specious with kitchen and laundry facilities. The private onsen and foot bath on the balcony are bonuses. Very close to train station and not too far from 7/11. However, the check in process was a nightmare. We were meant receive the reservation number and the pin to get into the building, but that never happened. We were stranded outside in the cold weather for at least half an hour. Another guest at the hotel let us in and told us they had the exact issue when checking in. Our friend who made booking via a different platform didn't receive email instruction either. They need to improve their check in process.
10
A
Oct 1, 2025
·
Stayed 1 night
The kids love the apartment bur check in is a bit complicates as filling out all details including address age, etc took me more than half an hour to fill it out especially with more than 4 people. Luckily we were able to do it inside the room otherwise everyone was so tired to wait for me to finish to fill out the check in procedures. Other than this, everything is excellent. Thank you for the stay.
The kids love the apartment bur check in is a bit complicates as filling out all details including address age, etc took me more than half an hour to fill it out especially with more than 4 people. Luckily we were able to do it inside the room otherwise everyone was so tired to wait for me to finish to fill out the check in procedures. Other than this, everything is excellent. Thank you for the stay.
10
Kei Yung
Feb 28, 2026
·
Stayed 1 night
很滿意的一間酒店，基本上沒有什麼地方可以挑剔。酒店新穎一踏入大堂門，格局新穎，內裏沒有任何職員，所以需要自行在網上scan Passport及後再到酒店進行進一步的網上check-in，成功後，會收到房間號碼和QR code的門匙。記緊需要自行拍照，因為沒有房咭會提供。如在check-in的程序上遇到問題 可以立即對着iPad進行真人FaceTime詢問解決。 房間很大，我們四人住的是有兩張雙人床的類別，廁所是乾濕分離，有兩個洗手盆，亦有溫泉浸浴及小型桑拿提供。 電視機很大，亦由Netflix YouTube 可供選擇。 房間內有微波爐，廚具，洗碗碟，咖啡機提供，雪櫃是蠢層冰格夠冷，有飯廳和露台。
很滿意的一間酒店，基本上沒有什麼地方可以挑剔。酒店新穎一踏入大堂門，格局新穎，內裏沒有任何職員，所以需要自行在網上scan Passport及後再到酒店進行進一步的網上check-in，成功後，會收到房間號碼和QR code的門匙。記緊需要自行拍照，因為沒有房咭會提供。如在check-in的程序上遇到問題 可以立即對着iPad進行真人FaceTime詢問解決。 房間很大，我們四人住的是有兩張雙人床的類別，廁所是乾濕分離，有兩個洗手盆，亦有溫泉浸浴及小型桑拿提供。 電視機很大，亦由Netflix YouTube 可供選擇。 房間內有微波爐，廚具，洗碗碟，咖啡機提供，雪櫃是蠢層冰格夠冷，有飯廳和露台。
10
Jose
Mar 8, 2025
·
Stayed 2 nights
Guest check in was complicated room check in was fine other than that no issue!
Guest check in was complicated room check in was fine other than that no issue!
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AI-generated summary based on recent guest reviews
Location
About a 5–7 minute walk to the nearest train station and close to bus stops, but the route involves a busy, hilly road with limited sidewalks. Dining and convenience options are scarce nearby, so many recommend a car or short rides to neighboring towns.
Related guest reviews
8
Shelby M
Jun 30, 2025
·
Stayed 2 nights
The apartment was lovely. To get to the train station you had to cross a busy street and there was no sidewalk which was a little scary; however, the apartment was conveniently located within 5 min walk from the train station and the bus stop. The place has no staff so there is no luggage storage option. Luckily if you take the train one stop there are storage lockers available at the next train station. Because there are no staff you receive an entry code to get into the building and your room via email the day before.
The apartment was lovely. To get to the train station you had to cross a busy street and there was no sidewalk which was a little scary; however, the apartment was conveniently located within 5 min walk from the train station and the bus stop. The place has no staff so there is no luggage storage option. Luckily if you take the train one stop there are storage lockers available at the next train station. Because there are no staff you receive an entry code to get into the building and your room via email the day before.
10
Amy
Nov 22, 2025
·
Stayed 2 nights
Relaxing atmosphere. Spacious room. Very high tech place. Great location for transportation of bus and more importantly -> train station for a mountainous villas & towns.
Relaxing atmosphere. Spacious room. Very high tech place. Great location for transportation of bus and more importantly -> train station for a mountainous villas & towns.
10
Arun
Dec 15, 2025
·
Stayed 3 nights
Great property. Location is a 6-7 mins walk from the station. Can be a little inconv with luggage. Overall was superb. Will surely come back and stay here.
Great property. Location is a 6-7 mins walk from the station. Can be a little inconv with luggage. Overall was superb. Will surely come back and stay here.
10
Jhessyca
Nov 4, 2025
·
Stayed 1 night
O local estava limpo e bem arrumado. É exatamente como nas fotos, tudo bem equipado e de bom gosto. O onsen foi uma delicia. O espaço fica perto da uma estação de trem mas válido comentar que não tem restaurante ou similar nessa estação.
O local estava limpo e bem arrumado. É exatamente como nas fotos, tudo bem equipado e de bom gosto. O onsen foi uma delicia. O espaço fica perto da uma estação de trem mas válido comentar que não tem restaurante ou similar nessa estação.
10
Laura
Oct 10, 2025
·
Stayed 2 nights
This felt like a luxury apartment with a private onsen, large tv and bbq. The location itself is near a train station and several bus stops. Please be aware that this property is on a mountain so getting to those might stretch your calf muscles. Lovely location!
This felt like a luxury apartment with a private onsen, large tv and bbq. The location itself is near a train station and several bus stops. Please be aware that this property is on a mountain so getting to those might stretch your calf muscles. Lovely location!
10
Raymond
Jun 13, 2025
·
Stayed 2 nights
The room is gorgeous with spacious living room. We enjoyed everything, from onsen, kitchen island and the dining area. This is a perfect hotel for relax and enjoying. The only drawback is that there's not much nearby. Also a little unsafe walking from the station, as the hotel is located along the curve road with cars and trucks approaching fast. We ended of calling cab every time since returned in the evening.
The room is gorgeous with spacious living room. We enjoyed everything, from onsen, kitchen island and the dining area. This is a perfect hotel for relax and enjoying. The only drawback is that there's not much nearby. Also a little unsafe walking from the station, as the hotel is located along the curve road with cars and trucks approaching fast. We ended of calling cab every time since returned in the evening.
10
Bevan
Sep 22, 2025
·
Stayed 1 night
Definitely accommodation suited for holiday makers with a car. Facilities were immaculate. Limited dining options but able to walk 6-7 minute to train station to Hakone for dinner. Bus 4-5 minutes.
Definitely accommodation suited for holiday makers with a car. Facilities were immaculate. Limited dining options but able to walk 6-7 minute to train station to Hakone for dinner. Bus 4-5 minutes.
10
Marcia
Jul 9, 2025
·
Stayed 2 nights
Spacious and beautiful views of the surrounding hills. Only downside is that there are no food places within walking distances, but was able to take the train to nearby places.
Spacious and beautiful views of the surrounding hills. Only downside is that there are no food places within walking distances, but was able to take the train to nearby places.
10
Elizabeth
Oct 26, 2025
·
Stayed 2 nights
My room was absolutely stunning. Cleanliness 10/10. Check in was a breeze. The room was so spacious the outdoor patio had a footbath, grass area, bbq and outside table. The room was equipped with absolutely every single thing you needed, it even had a telescope! The best thing was the fully equipped kitchen and the beautiful private onsen with a big window that opens up to the backyard. Privacy is 10/10. It’s also 10 minutes car ride to the Hakone Open Air Museum and a 7/11. 100/10 experience at this place!
My room was absolutely stunning. Cleanliness 10/10. Check in was a breeze. The room was so spacious the outdoor patio had a footbath, grass area, bbq and outside table. The room was equipped with absolutely every single thing you needed, it even had a telescope! The best thing was the fully equipped kitchen and the beautiful private onsen with a big window that opens up to the backyard. Privacy is 10/10. It’s also 10 minutes car ride to the Hakone Open Air Museum and a 7/11. 100/10 experience at this place!
10
Paul
May 13, 2025
·
Stayed 1 night
Actual property and room were amazing. It was very large for Japan and everything was new. It felt like a nice modern apartment but had a sauna, onsen, and footbath! Onsen was very nice and while not outside, you could open the large window for some cool air. The room really was far beyond my expectations. Now the location was okay - it was next to a busy/noisy street and while near some hills, plenty of power lines before you could see it. It was a short walk to the station, but there was that busy street and no sidewalk for a bit you had to cross. Not much around to do or eat? So very enjoyable inside, but couldn't really leave unless you had a car. So I expect it was mainly for people driving.
Actual property and room were amazing. It was very large for Japan and everything was new. It felt like a nice modern apartment but had a sauna, onsen, and footbath! Onsen was very nice and while not outside, you could open the large window for some cool air. The room really was far beyond my expectations. Now the location was okay - it was next to a busy/noisy street and while near some hills, plenty of power lines before you could see it. It was a short walk to the station, but there was that busy street and no sidewalk for a bit you had to cross. Not much around to do or eat? So very enjoyable inside, but couldn't really leave unless you had a car. So I expect it was mainly for people driving.
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AI-generated summary based on recent guest reviews
Dining
No on-site restaurant and limited options within walking distance; several guests relied on the kitchen, convenience stores, or vending machines. Welcome drinks and snacks are provided, but some wished for broader food offerings.
Related guest reviews
8
Keiichi
Sep 9, 2025
·
Stayed 1 night
ウェルカムドリンクはお酒が飲めない我が家にとっては残念でした。お酒以外なら嬉しかったです。
ウェルカムドリンクはお酒が飲めない我が家にとっては残念でした。お酒以外なら嬉しかったです。
10
Anja
Apr 19, 2025
·
Stayed 3 nights
The room was wonderful!! Very relaxing even though there is a road under the hotel. Remember there is no staff at the hotel and no restaurants near by. So you need to think about breakfast and dinner. We used the local 7/11 and Gora is only one station away. Had an amazing massage in the evening.
The room was wonderful!! Very relaxing even though there is a road under the hotel. Remember there is no staff at the hotel and no restaurants near by. So you need to think about breakfast and dinner. We used the local 7/11 and Gora is only one station away. Had an amazing massage in the evening.
10
Jhessyca
Nov 4, 2025
·
Stayed 1 night
O local estava limpo e bem arrumado. É exatamente como nas fotos, tudo bem equipado e de bom gosto. O onsen foi uma delicia. O espaço fica perto da uma estação de trem mas válido comentar que não tem restaurante ou similar nessa estação.
O local estava limpo e bem arrumado. É exatamente como nas fotos, tudo bem equipado e de bom gosto. O onsen foi uma delicia. O espaço fica perto da uma estação de trem mas válido comentar que não tem restaurante ou similar nessa estação.
10
Morten
Apr 18, 2025
·
Stayed 2 nights
Very nice apartment in Hakone with private onsen and foot bath. Kitchen was well equipped and we loved eating breakfast with a stunning view of the mountains. Beds are comfortable- the only downside is that both double beds are placed in same room and then the futons (2 floor mattresses) was in a separate room. A bit odd but fortunately 2 of us slept well on the mattresses. The onsen was very nice! For restaurants - use Google Maps. They are located in small towns in the area, and the best way to get around is by train or bus - it is fast and super easy. Just use the Suica card on the phone like in many other cities in Japan. I highly recommend this hotel!
Very nice apartment in Hakone with private onsen and foot bath. Kitchen was well equipped and we loved eating breakfast with a stunning view of the mountains. Beds are comfortable- the only downside is that both double beds are placed in same room and then the futons (2 floor mattresses) was in a separate room. A bit odd but fortunately 2 of us slept well on the mattresses. The onsen was very nice! For restaurants - use Google Maps. They are located in small towns in the area, and the best way to get around is by train or bus - it is fast and super easy. Just use the Suica card on the phone like in many other cities in Japan. I highly recommend this hotel!
10
Tiffanie
Apr 24, 2025
·
Stayed 4 nights
Pro: Clean Easy parking Vending machine food / drink Full of amenities (detergent, toothbrush, toothpaste, bath towel, slippers, comfy pj's) Stacked kitchen (welcome drinks/snacks) PRIVATE ONSEN/FOOTBATH High tech access Lots of storage Con: No one to deal with luggage Need instructions for onsen use (how to turn off) Need instructions for garbage
Pro: Clean Easy parking Vending machine food / drink Full of amenities (detergent, toothbrush, toothpaste, bath towel, slippers, comfy pj's) Stacked kitchen (welcome drinks/snacks) PRIVATE ONSEN/FOOTBATH High tech access Lots of storage Con: No one to deal with luggage Need instructions for onsen use (how to turn off) Need instructions for garbage
10
Odelyn
Nov 29, 2025
·
Stayed 1 night
We had an amazing time here but they could've provided better food options considering how remote the location is and there weren't any restaurants nearby! Check out was also an hour earlier than most of the hotels we stayed at.
We had an amazing time here but they could've provided better food options considering how remote the location is and there weren't any restaurants nearby! Check out was also an hour earlier than most of the hotels we stayed at.
6
Anna
Apr 5, 2025
·
Stayed 1 night
The property has literally zero amenities. No lobby, no front desk, no luggage storage, no staff, nothing in the area as far as dining (unless you have a vehicle). It was very challenging for us as it was raining and cold. There were no restaurants walking distance so we ate supper out of the vending machine. We had to check out at 10 am but had nowhere to store our luggage until our airport transport arrived at 2 pm. We had to haul luggage in the rain (with three kids) along the windy road to the closest train station to find somewhere to kill time. For the price i definitely would not recommend staying here.
The property has literally zero amenities. No lobby, no front desk, no luggage storage, no staff, nothing in the area as far as dining (unless you have a vehicle). It was very challenging for us as it was raining and cold. There were no restaurants walking distance so we ate supper out of the vending machine. We had to check out at 10 am but had nowhere to store our luggage until our airport transport arrived at 2 pm. We had to haul luggage in the rain (with three kids) along the windy road to the closest train station to find somewhere to kill time. For the price i definitely would not recommend staying here.
10
Jo
Apr 16, 2025
·
Stayed 1 night
What a beautiful property !!! Not a lot of dinner options unfortunately. The scenery around Kowakudani is stunning.
What a beautiful property !!! Not a lot of dinner options unfortunately. The scenery around Kowakudani is stunning.
10
Lori
Oct 18, 2025
·
Stayed 3 nights
Really nice property but not close to any restaurant or 7-11 without taking an Uber. Terraces, onsen, shower and full kitchen are lovely. Would be nice to have a screen across the 2nd bedroom for privacy. Also a way to turn off the auto light in the foyer. Provided pajamas are so soft and comfortable!
Really nice property but not close to any restaurant or 7-11 without taking an Uber. Terraces, onsen, shower and full kitchen are lovely. Would be nice to have a screen across the 2nd bedroom for privacy. Also a way to turn off the auto light in the foyer. Provided pajamas are so soft and comfortable!
10
RYUTARO
Sep 5, 2025
·
Stayed 2 nights
室内に寝室、足湯、温泉、サウナがあり、さらにキッチン、リビングも。 部屋でのんびりして、その日に自分が欲しいものを作ったり食べたり飲んだりするのが好きな自分にはぴったりでした。 調理器具も、包丁の切れ味もよく、とても快適でした。 足湯と温泉は時間も周りも気にせず好きなだけ満喫できます。
室内に寝室、足湯、温泉、サウナがあり、さらにキッチン、リビングも。 部屋でのんびりして、その日に自分が欲しいものを作ったり食べたり飲んだりするのが好きな自分にはぴったりでした。 調理器具も、包丁の切れ味もよく、とても快適でした。 足湯と温泉は時間も周りも気にせず好きなだけ満喫できます。
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AI-generated summary based on recent guest reviews
6
Yexadira
Aug 17, 2026
·
Stayed 2 nights
very hard for non Japanese speakers
very hard for non Japanese speakers
10
Annie
Aug 15, 2026
·
Stayed 1 night
The place was clean and has a washer/dryer. Beautiful bathroom with a hot spring water flowing in the tub. Huge apartment for the family. They are quit remote from any restaurants, we arrived late to the hotel and had to go out to find dinner, most of the restaurants there were closing by 8p. So we walked around tired and hungry and not finding any place to eat dinner, But found Lawson and grab some instant noodles to bring back to the apartment to eat, Had I known about the scarcity of dinning options, I would have just packed food to make there. There was a nice kitchen with all the amenities to make a meal. I would go back and bring food next time.
The place was clean and has a washer/dryer. Beautiful bathroom with a hot spring water flowing in the tub. Huge apartment for the family. They are quit remote from any restaurants, we arrived late to the hotel and had to go out to find dinner, most of the restaurants there were closing by 8p. So we walked around tired and hungry and not finding any place to eat dinner, But found Lawson and grab some instant noodles to bring back to the apartment to eat, Had I known about the scarcity of dinning options, I would have just packed food to make there. There was a nice kitchen with all the amenities to make a meal. I would go back and bring food next time.
10
Dale
Jul 20, 2026
·
Stayed 3 nights
I loved the property, the unit was spacious and clean and located within walking distance from the train station. There’s no one on sight to manage check in so don’t show up early because you can’t get in. I would definitely stay here again.
I loved the property, the unit was spacious and clean and located within walking distance from the train station. There’s no one on sight to manage check in so don’t show up early because you can’t get in. I would definitely stay here again.
10
Lizbeth
Jul 10, 2026
·
Stayed 3 nights
Modern, clean and well equipt apartment. Beautifully furnished, new appliances, projector and screen and sauna was a bonus. Highly recommend. Convenient location close to railway station and connection to bus route
Modern, clean and well equipt apartment. Beautifully furnished, new appliances, projector and screen and sauna was a bonus. Highly recommend. Convenient location close to railway station and connection to bus route
10
Emi
Jul 7, 2026
·
Stayed 1 night
Room was clean. Kitchen was well stocked. Loved the facility.
Room was clean. Kitchen was well stocked. Loved the facility.
FAQs about Rakuten STAY TERRACE Hakone Kowakudani
Is parking available at the property?
Yes, free parking is available on-site. The parking is limited, and no reservation is required.
Is breakfast offered at the hotel?
Yes, breakfast is offered in a boxed/packaged style. It is available daily from 04:00 to 10:00, and additional breakfast fees are not included in the total and need to be paid at the property.
Does the property allow pets?
No pets are allowed, but service animals are permitted and exempt from fees and restrictions.
What are the check-in and check-out times?
Check-in time starts at 15:00 and check-out time ends at 10:00. Early check-in or late check-out may be available upon request, but additional fees may apply.
What accessibility features does the property offer?
The property features step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about room accessibility are not provided.
Where is the property located?
The property is located in Kowakudani, a neighborhood in Hakone, near a train station. It is just minutes away from Hakone Kowakien Yunessun and Hakone Gora Park, with nearby attractions including Lake Ashi and Fuji-Hakone-Izu National Park.
What is the policy for children staying at the property?
Children are welcome at the property. However, no cribs or rollaway beds are available, and extra-person charges may apply depending on the property policy.
What are the policies regarding extra beds and cribs?
The property does not offer cribs or rollaway/extra beds. Children are permitted, but extra-person charges may apply.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-23: NO DATA
- 2026-09-24: NO DATA
- 2026-09-25: 405.03818726269526USD
- 2026-09-26: 520.647638942871USD
- 2026-09-27: 242.72801143933103USD
- 2026-09-28: 367.962984508789USD
- 2026-09-29: 256.62041380187986USD
- 2026-09-30: 329.1835016013183USD
- 2026-10-01: 361.59746358642576USD
- 2026-10-02: 377.41386952636714USD
- 2026-10-03: 581.0219621687012USD
- 2026-10-04: 404.2556829833984USD
- 2026-10-05: 391.37352920117183USD
- 2026-10-06: NO DATA
- 2026-10-07: 357.5478928293457USD
- 2026-10-08: 352.60515746557616USD
- 2026-10-09: 377.41386952636714USD
- 2026-10-10: 692.0594791240234USD
- 2026-10-11: 732.0950452895507USD
- 2026-10-12: 379.41019988818357USD
- 2026-10-13: 385.62433109374996USD
- 2026-10-14: 401.75497486328123USD
- 2026-10-15: 413.64594266943357USD
- 2026-10-16: 401.2995904284668USD
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Check-in time starts at15:00Check-out time ends at10:00
Check-in must be done by someone who is at least 18 years old.
Age Requirements
Minimum age to check in is 18 years old
Pets
Service animals are allowed;Service animals are exempt from fees/restrictions;Pets not allowed;
Front Desk Services
There is no front desk at this property. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; No cribs (infant beds) availableNo rollaway/extra beds available
Dining
Cuisine: WesternStyle: Boxed/packaged foodOpening hours: [Mon - Sun] 04:00-15:30 Open ;Adult:Contact property;Additional breakfast fees are not included in the total and need to be paid at the property.
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
Popular amenities
Parking
Free Wi-Fi
Non-Smoking Rooms
Vending Machines
Self Laundry
Free Parking
Parking
Parking
Free Parking
Electric Car charging station
Parking (Limited)
Parking Onsite
General
Non-Smoking Rooms
Vending Machines
Activities
Outdoor Furniture
Services
Self Laundry
Internet
Free Wi-Fi