Name: The Caledonian Edinburgh, Curio Collection by Hilton
Address: Princes Street, West End, Edinburgh, Scotland, United Kingdom, Edinburgh, Scotland, GB
Price range: US$383–US$1,881 per night
Rating: 8.8

What guests think

At The Caledonian Edinburgh, Curio Collection by Hilton, travellers praise the central setting, friendly staff, comfortable rooms and excellent breakfast, while common downsides include inconsistent service, small or dated rooms, temperature issues, elevator disruptions and occasional renovations or facility closures.

Many guests love the grand ambience and castle views, with the spa and pool frequently highlighted. On dining, breakfast draws consistent praise, while restaurant service, noise, or prices are sometimes criticized. Room experiences vary, from refurbished and spacious to spaces with limited or frosted windows. Overall, anticipate a historic, comfortable base with standout amenities and occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Spa and pool are widely praised; bar and lounge spaces are popular. Recurring issues include lift outages, occasional spa closures, dated or faulty gym equipment, and inconvenient or off-site parking during garage works.

Related guest reviews

10

Craig

3 Aug 2024

·

Stayed 4 nights

The only issue with the property was that the parking garage was closed for construction. But not a big deal overall as parking was available at the NCP across the street.

8

Andrew

16 Jan 2023

·

Stayed 2 nights

The hotel is outstanding, the staff are very friendly and helpful - I can't fault either. The only let down was the spa being closed for maintenance for the whole month, the hotel was very quiet so I can understand why. Unfortunately we were not informed of this before booking, nor at check in - which wasn't great as this is one of the reasons we booked the hotel.

10

Mark

27 Jan 2025

·

Stayed 3 nights

Great service during terrible storm. Saved by the gym and spa which are excellent!

8

Louise

25 Oct 2025

·

Stayed 3 nights

It needs updating, staff are lovely and try their best. Only 1 working elevator the whole 3days. Frosted bedroom window, no view whatsoever. Breakfast not included, enjoyed it but pricey as quite average.

10

Elizabeth

9 Apr 2025

·

Stayed 2 nights

We felt welcome. The room was lovely and the breakfast buffet was perfect. We also enjoyed our time in the pool and jacuzzi.

10

Craig

9 Nov 2025

·

Stayed 1 night

Room was great, so was breakfast. The spa was very nice too

10

Shanon

17 Jun 2025

·

Stayed 2 nights

Awesome Hotel Great pool amd spa

10

Angela

27 Sept 2025

·

Stayed 2 nights

The spa was wonderful and the rooms really comfortable

8

Danilo

24 Dec 2022

·

Stayed 19,349 nights

The gym equipment is old and many machines out of service. The TVs on the machines did not work.

10

Maxwell

4 Aug 2025

·

Stayed 3 nights

Wonderful old hotel, great restaurant and bar, fantastic staff. The lifts broke down for a couple of days but we were on the 1st floor so just a bit more exorcise if we didn't fancy waiting for the service lift! We are looking to book our return visit soon .

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Cleanliness

Most guests find rooms and public areas very clean. A few report lapses such as an unclean room, musty odors, worn carpets, or minor upkeep issues.

Related guest reviews

10

Edward

8 Nov 2025

·

Stayed 1 night

Staff were superb. Room very nice and clean.

8

Jorge

15 Oct 2023

·

Stayed 2 nights

I think that that hotel es old and with bad mantenace . Is very bad de the heating in the room and inthe bathroom worst.The frigo bar empty and when you asked at room they never response. In my opinión, this hotel is terrible!

4

Patrick

8 Aug 2024

·

Stayed 2 nights

We decided to splurge and enjoy our two nights in Edinburgh at the Caledonian. I rarely leave reviews, but it felt like we experienced a bait and switch which I think others should be aware of before booking. Although the Caledonian is special property in a great location, we were very disappointed, and the value compared to other hotels was poor. Based on other reviews and our experience, I think they likely have many very nice rooms, but they also several that aren’t as nice and unfortunately we were given the small, not nice room despite paying the prices and seeing the photos of what look like much nicer rooms for the room we booked. It unfortunately felt like a bait and switch and made the experience quite sour, and certainly was not worth the price. I really wish we could leave a positive review but here were the main issues: - our floor was under construction and the hallways were filled with furniture, the odour of of fresh paint, and workers coming and going all the time as they worked on the rooms and moved items in the service elevator near to our room - very poor water pressure, the shower was functional but only if holding the wand in your hand - one very small, high-up exterior window (maybe 1ft by 2ft) in room that made it so you couldn’t see outside and enjoy the view because of the height and shape - they didn’t restock the tea/coffee station when cleaning so we ran out of tea after the first night - no dressing mirror in the room except normal mirror above s

2

Andrea

3 Jan 2025

·

The hotel is very old which can be an attractive but in this case it’s not well maintained, everything is falling apart, the elevators didn’t work one night, there was no hot water for one night, it doesn’t have sealed windows so you can hear the wind every night, the rug of the rooms is also old so there are constantly particles of it getting stuck to your feet. Room service non existing, dinner waiting time average 1 hour and breakfast be sure to get before 9 am otherwise you will be there for hours. Overall a terrible experience and additional to this very very expensive and you don’t get half of what you paid for.

10

Andy

19 Nov 2024

·

Stayed 2 nights

This historic hotel was perfect for our visit. The property was clean and comfortable, and the staff were friendly. The onsite restaurant and bar were nice for a relaxing evening or nightcap. The location is convenient as it makes walking to nearby sites like local shops, restaurants, and the Edinburgh Castle very easy. Highly recommended and would stay there again.

6

mark

27 Jul 2025

·

Stayed 2 nights

Paying over £600 for a room per night, I would have expected the condition to be of higher standard. Phone next to bed made a constant noise, the porcelain taps were chipped and the windows looked like they needed painting. Staff were great and the breakfast was delicious.

8

Georgi

24 Nov 2025

·

Stayed 2 nights

Clean room, exceptional concierge and reception staff

10

Jean

17 Feb 2024

·

Stayed 1 night

There was a slightly musty or damp smell in the room which wasn’t very pleasant. We could also hear all the traffic as the windows are all single glazed. Everything else was fab

6

Benedetto

25 Jul 2025

·

Stayed 2 nights

The room was unclean and the staff were not responsive

4

MARION

22 Nov 2024

·

Stayed 2 nights

I like the bar/courtyard area and the serice. I didn't like the coldness of the room but it did heat up after maintenance intervened. The bathroom was 'baltic' caused by old ill fitting window. The room was unsitable for a booking and should not be given to any guest. Very, very disappointed.

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Rooms

Rooms range from refurbished, spacious options with comfortable beds and occasional castle views to smaller, dated spaces with limited or frosted windows. Several reviews mention temperature control problems or noise from outside or service areas.

Related guest reviews

10

irene

18 Mar 2025

·

Stayed 2 nights

We stayed in one of the refurbished rooms on the 3rd floor and it was lovely. Very spacious and nicely furnished with a large bathroom;separate bath and walk in shower. All staff we encountered were delightful. Perfect.

10

daniel

29 Jun 2024

·

Stayed 4 nights

the air conditioning was not working

6

Azhar

4 Dec 2024

·

Stayed 2 nights

If you dont book their premier room you are going to get most likely a room in which you cannot walk around and a window where you can peek outside via a peep hole of a window over looking a parking lot. the bathrooms do not have independent heating. I moved by paying more ... however they were doing heaving hammering right over my head during nap time. I had ot move again. Packed and unpacked 3 times in one day. Great location and great ambience of the hotel iteself.

8

Louise

25 Oct 2025

·

Stayed 3 nights

It needs updating, staff are lovely and try their best. Only 1 working elevator the whole 3days. Frosted bedroom window, no view whatsoever. Breakfast not included, enjoyed it but pricey as quite average.

6

claudia

4 Aug 2025

·

Stayed 2 nights

My room was all the way on the top floor which didn’t have proper windows or views , mostly of the roof and the room was also next to a door/ access where the cleaning crew came and went all day to bring food to guests etc

10

Aditi

8 Oct 2024

·

Stayed 2 nights

Absolutely wonderful stay. The room was small but elegant. The view was beautiful from our room. The hotel is gorgeous and the staff is wonderful. We loved using the amenities (pool etc.). The dining options were fabulous. Loved the breakfast buffet. It is in a fantastic location too.

2

Abdulaziz

20 Aug 2024

·

Stayed 3 nights

The AC was NOT working in my room. My room was like microwave.

10

Joanna

22 Oct 2025

·

Stayed 4 nights

Great location in the city. Staff were very friendly and helpful. Room was large and comfortable.

10

MaryAnn

28 May 2025

·

Stayed 2 nights

The view of the castle is spectacular!

10

Zoraya

23 Jul 2025

·

Stayed 2 nights

We spent ten days traveling around Scotland, and this was our favorite hotel. It has beautiful architecture, interiors, and rooms. Great amenities and - the piece de resistance - the best air conditioning we experienced in the whole of the UK. Would love to return!

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Service

Staff are often praised as friendly, professional and proactive, with standout concierge support. However, multiple reviews cite inconsistent service, including slow or unresponsive follow-up, rude interactions, billing errors, and benefits or requests not honored.

Related guest reviews

10

Teresita

2 Oct 2025

·

Stayed 2 nights

Great staff too -valet and bellmen were extremely helpful -

6

Peter

3 Feb 2025

·

Stayed 1 night

This is my third and probably final time at the Cali. It’s a beautiful building centrally located. Checkin was fine but after that staff were unfriendly and I was made to feel like I was an inconvenience. Trying to get food was difficult despite half the tables being empty and waiting several hours. Staff seem unhappy and in some cases untrained. There are better options nowadays in Edinburgh that are certainly much cheaper.

2

Cristina

4 Aug 2024

·

Stayed 4 nights

The hotel charged me twice for my stay at the hotel. $8600 and $7980 Which are not the rates that I should be charged. We have contacted the hotel multiple times. They don’t answer and of our messages or calls.

10

Joel

30 Mar 2025

·

Stayed 2 nights

Central location, superb service, great breakfast with many quality options, historical yet well kept property full of character

10

Emily

19 Oct 2024

·

Stayed 1 night

We had the best stay at The Caledonian, we wish it had been longer. The room was beautiful, the staff were amazing and the food great.

2

Jayne

28 Apr 2025

·

Stayed 2 nights

Very rude and unhelpful staff. Reception team did not care to assist or help in anyway when I asked to move room as I was placed above a generator! I decided to leave shortly after my arrival as the hotel is not as nice as they make out on the website. I would not recommend staying at this hotel. Try the Sheraton or the W hotel.

8

May

28 Jul 2025

·

Stayed 6 nights

I appreciate certain aspects of the stay, I believe the overall service did not reflect the value of the price paid. There was only one elevator serving all rooms, which led to frequent delays going up and down. Reaching room service often took a long time, and even after someone answered, there was usually no proper follow-up — we had to go down in person to get assistance. Additionally, I found that most of the staff were not very welcoming. Only one or two team members were friendly and willing to help. Unfortunately, the rest appeared uninterested and responded with the shortest answers possible, making the interaction feel rushed and unhelpful.

10

Tim and Marcia

1 Oct 2025

·

Stayed 4 nights

Laura, the PM manager, was accommodating and flexible about changing us to a different, more convenient room. Overall the hotel staff were warm, helpful and highly professional. The hotel location is excellent near the castle and royal mile.

10

Darren

7 Dec 2024

·

Stayed 4 nights

Fabulous hotel in a fantastic location at the end of Princes Street. Staff that can't do enough for you, no matter what section of staff they're in.

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Location

Consistently praised as central and walkable, close to the castle, Royal Mile, shops, and public transport. Some guests note parking can be inconvenient or off-site.

Related guest reviews

8

anjali

7 Sept 2025

·

Stayed 2 nights

The property is in a great central location, making it convenient for exploring the city. The room was small but clean and comfortable. However, there were a few downsides. Parking was located quite far from the property, which was inconvenient. The rooms also did not have air conditioning. Service was just okay—I had to call a couple of times before getting a response.Breakfast was excellent Overall, it’s a decent place to stay if location is your top priority

8

Belinda

2 Jun 2024

·

Stayed 3 nights

Location was superb for accessing all attractions and dining. Straight line to the airport by public transportation.

10

Sarah

19 Jan 2025

·

Stayed 1 night

Fabulous location for exploring the city.

10

Michael

27 Aug 2025

·

Stayed 4 nights

We had an amazing experience with Caledonian. From the rich history of the building to feeling of home away from home. We end booking Edinburgh, Scotland for our long months trip. We came across this hotel while finding a hotel in the city. Location is amazing! Walkable to many tourist spots. Conveniently located near everything. Hospitality is top priority. Cozy everywhere you go. Room we got is newly renovated and an absolute favorite. No view but still great stay. Will absolutely come back here. Breakfast is wonderful. A lot of selections.

10

Tim and Marcia

1 Oct 2025

·

Stayed 4 nights

Laura, the PM manager, was accommodating and flexible about changing us to a different, more convenient room. Overall the hotel staff were warm, helpful and highly professional. The hotel location is excellent near the castle and royal mile.

10

Michael

4 Apr 2025

·

Stayed 2 nights

Wonderful hotel in a great location.

10

Natalya

13 Jul 2024

·

Stayed 3 nights

Great location, restaurants and walking distance to the central Edinburgh

10

Joanna

22 Oct 2025

·

Stayed 4 nights

Great location in the city. Staff were very friendly and helpful. Room was large and comfortable.

10

John

22 Jul 2025

·

Stayed 3 nights

Great hotel!!! Staff was very friendly and helpful. Was in close proximity to the castle and other great landmarks, will definitely stay there again.

10

Jenny

19 Jan 2025

·

Stayed 2 nights

Absolutely beautiful hotel in the heart of Edinburgh. If you are in town for just a few days, it is the perfect location to take in the sights and explore both Old Town and New Town. The rooms are comfortable, and the breakfast offers a TON of food. This also feels like a great value -- you can stay in an elegant, historic building that is centrally located, and it's still a reasonable price!

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Dining

Breakfast is frequently praised for quality and variety; bars and on-site restaurants are often enjoyed. Some guests report slow or poor service, a noisy breakfast room, or higher-than-expected prices.

Related guest reviews

6

Donald

14 Apr 2025

·

Stayed 3 nights

Nice building. Room was very nice. Service in restaurant at dinner and breakfast very poor in spite of have lots of staff.

10

Madeleine

22 Apr 2025

·

Stayed 2 nights

Beautiful hotel - inside and outside. We were treated wonderfully well and all the staff were so welcoming and engaged with our young daughter. We loved the little Easter treats they gave her. The breakfast is truly something else and needs to be seen to be believed. Such a huge choice of foods which were presented attractively. Excellent room - really spacious and loved the full sized toiletries in the bathroom. A truly special place that we will definitely be staying at again.

8

Craig

5 Nov 2024

·

Stayed 1 night

Lovely place. Breakfast was very noisy.

10

Teoman

2 Oct 2024

·

Stayed 1 night

Amazing whiskey selections, good chef, very luxurious

10

Rachel

6 Sept 2025

·

Stayed 1 night

Loved this property! The hotel restaurant was amazing and the room was lovely. It was quiet even with in a very busy area.

10

Elizabeth

29 Jan 2025

·

Stayed 1 night

It was a beautiful hotel with an amazing staff. The restaurant served delicious food and cocktails. Breakfast did not disappoint.

10

Craig

9 Nov 2025

·

Stayed 1 night

Room was great, so was breakfast. The spa was very nice too

10

Martin

21 Apr 2025

·

Stayed 2 nights

Really enjoyed our stay. Great location, views, and breakfast was super. Top marks on the spicy blood Mary’s!

10

Johanna

5 Sept 2025

·

Stayed 2 nights

Good location, walking distance to the castle and bus stops. Restaurant food was good but overpriced, it was nice touch when we arrived they offered us some complimentary bubbles. Concierge was very helpful and had great recommendations for us.

10

Anne

21 Sept 2023

·

Stayed 1 night

Staying in an historic grand hotel felt really special. All the staff were wonderful. After dining in the Grazing restaurant we enjoyed a coffee and whisky in the Peacock Alley with a live jazz trio.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$190
February	US$224
March	US$259
April	US$364
May	US$458
June	US$503
July	US$515
August	US$614
September	US$771
October	US$1,515
November	US$1,251
December	US$294

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5 $776
6 $494	7 $582	8 $599	9 $540	10 $641	11 $1,881	12 $640
13 $482	14 $566	15 $629	16 $699	17 $1,501	18 $597	19 $780
20 $603	21 $544	22 $748	23 $629	24 $587	25 $1,017	26 $668
27 $564	28 $551	29 $551	30 $551

Su	Mo	Tu	We	Th	Fr	Sa
				1 $542	2 $695	3 $592
4 $546	5 $468	6 $492	7 $551	8 $551	9 $701	10 $592
11 $551	12 $551	13 $551	14 $551	15 $542	16 $592	17 $592
18 $551	19 $676	20 $798	21	22 $1,669	23 $536	24 $453
25 $403	26 $389	27 $383	28 $427	29 $416	30 $388	31 $467

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Monthly average prices

About this property

Location

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What guests think

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FAQs about The Caledonian Edinburgh, Curio Collection by Hilton

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