The Marker Hotel

The hotel shows the best of itself in the photos. But reality is very different. It has a grand frontage hiding a shabby decor. The staff who we checked in with wasn’t sure exactly where our room was located. The hotel looks like it’s of a hostel standard. Stairs are creaky and you can hear everyone’s movements. The room itself was shabby, decor from 1970’s. Our room as a double, does have a double bed but the room is so small it’s tucked in the corner so whoever is closest to the wall has to climb over the other person to get out. You advertise the room has a flat screen tv, you don’t say it’s a 15” screen barely viewable from the bed. Bathroom was clean but limited for space and every floor and surface is uneven. The only chair in the room has historical stains, further stains on one of the pillows and the bathroom door looks like a rodent has eaten the bottom of it. The bedding is not fit for purpose and needs a complete overhaul. The window was full of condensation. There were holes in the net curtains and the wooden skirting cracked. Breakfast was a little chaotic. Space is tight and the table we were on was wobbly so making it hard to keep your drink in the cup. There was not even fresh coffee available the only option was coffee bags, nothing if you require anything decaffeinated. And you are allotted only 30 minutes for breakfast making it feel rushed. Whole experience was very disappointing and the hotel should not be considered unless you are desperate. Even then…

The front if house chap was amazing. An absolute credit to you. He was so helpful. He also seemed to be very good at multi tasking. There was evidence that the building needed a little TLC in places. Our room had a ensuite door that was badly damaged and the end of the bed was missing. The shower also needed attention. The room had good amenities otherwise and was clean and good value for money.

Perfect hotel, close to the train station and major tourist attractions. You can easily explore many places on foot. The area feels very safe, and the staff are amazing! The room is great, with a lovely view, and everything is very comfortable. Highly recommend!

Good location and good price

Fabulous value in central London, near to theatres shops, underground stations. Super friendly staff felt more like a coastal seaside guesthouse than a big city Hotel excellent night sleep as fire doors prevent sound from other rooms outside and hallways. Excellent breakfast options. Staff couldn’t have been any friendly and unhelpful. I’ll be back.