Candlewood Suites-Augusta by IHG - Image 1

Candlewood Suites-Augusta by IHG

Name: Candlewood Suites-Augusta by IHG
Address: 1080 Claussen Road, Westside, Augusta, Georgia, United States of America, Augusta, Richmond County, United States of America
Rating: 7.7

"Well-appointed bathroom"

"Comfortable beds"

"Speedy check-in/check-out process"

"Conveniently located"

"Clean rooms"

"Welcoming staff"

Amenities

Parking
Non-Smoking Rooms
Business Center
Safe-Deposit Box
Golf Course (nearby)
Picnic Area/Tables

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Property description

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and barbecue grills.

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Guest reviews

7.7

Good

Based on 252 verified reviews

Who stays here?

Business

55%

Couple

15%

Family

15%

Group

4%

Solo

9%

What guests think

AI-generated summary based on recent guest reviews

At Candlewood Suites-Augusta by IHG, reviewers describe a mixed experience, citing comfortable, kitchen-equipped suites for some stays alongside complaints about inconsistent cleanliness, maintenance problems that disrupt comfort, and occasional disturbances that impacted rest or a feeling of safety.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

2

Daisuke

13 Apr 2026

·

Stayed 7 nights

I stayed there for a week, but they never came in to clean the room. It was pointless to put a "Please Clean" sign on the door or complain. I ended up staying in a dirty room.

2

Rebecca

23 Feb 2026

·

Stayed 7 nights

The room was filthy and the customer service was horrible.

10

Gloria

23 Nov 2025

·

Stayed 2 nights

Great time at the candlewood suites

2

Litia

13 Nov 2025

·

Stayed 3 nights

The room was not cleaned prior to my family’s arrival. I had to change my bedding. There was a musty scent in the room. I had to clean the bathroom as well. When I asked for a refund for my last day because we were leaving early, my request was denied even with all that wasn’t done in the room. And the manager didn’t have the decency to tell me that the request was denied. She sent someone else to deny the request since she was too busy.

2

Lee

9 Nov 2025

·

Stayed 3 nights

The room provided was unclean and the replacement room was under construction I cancelled my stay there and went elsewhere. The experience was very unpleasant.

1080 Claussen Road, Westside, Augusta, Georgia, United States of America

Location

With a stay at Candlewood Suites Augusta by IHG, you'll be centrally located in Augusta, within a 15-minute drive of Augusta National Golf Club and Fort Eisenhower. This hotel is 1.4 mi (2.2 km) from Topgolf and 2.2 mi (3.5 km) from Bowlero Augusta.

Topgolf(1.5 Miles)

Bowlero Augusta(1.6 Miles)

Augusta National Golf Club(2.5 Miles)

Eisenhower Park(3.1 Miles)

Lake Olmstead Park(3.6 Miles)

Aqueduct Park(3.9 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

Check-in from 15:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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