Is parking available at the property?

Parking is available on-site, with limited spaces. Valet parking is offered for a fee of USD 39 per night, which includes in/out privileges.

Is breakfast offered at the hotel?

Breakfast options are available at the hotel's restaurant, Niche Coffee, although specific details about the type of breakfast and associated costs are not provided.

What are the check-in and check-out times?

Check-in is from 4:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out may be available for a fee, subject to availability.

What accessibility features does the hotel offer?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding accessible rooms and bathrooms are not provided.

What is the hotel's location like?

The hotel is centrally located in San Antonio, just steps from the San Antonio River and a short walk from the River Walk. It is approximately 0.7 miles from the Henry B. González Convention Center and Market Square, making it convenient for both leisure and business travelers.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor heated pool, which is accessible from 9:00 AM to 10:00 PM. The pool area includes outdoor furniture and is fenced for safety.

Are children allowed at the hotel?

Children are welcome at the property. Up to 10 children aged 1 year old and younger can stay free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. Guests are encouraged to inquire directly with the hotel for specific requests regarding additional bedding.

Riverwalk Plaza Hotel in San Antonio

Average nightly price at Riverwalk Plaza Hotel by month, last 12 months (USD)
Month	Average price
January	US$91
February	US$134
March	US$138
April	US$121
May	US$100
June	US$108
July	US$108
August	US$92
September	US$113
October	US$115
November	US$97
December	US$109

What guests think

Riverwalk Plaza Hotel earns praise for its walkable location by the River Walk and generally friendly staff and valet, but many reviews cite dated rooms, inconsistent cleanliness, maintenance issues, and extra costs like valet-only parking and deposits.

Recurring complaints include noisy or unreliable A/C and thin walls, occasional hot-water and elevator outages, and a frequently cloudy or uninviting pool. On the plus side, the on-site bar/restaurant and coffee shop receive regular compliments. Expect a convenient, budget-minded stay with trade-offs in upkeep and consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

On-site bar/restaurant (The Gavel) and a coffee shop are popular, and valet parking is available. The pool is often reported cloudy or dirty, with some elevator outages and a few notes about limited gym quality.

Related guest reviews

8

Monica

27 Oct 2025

·

Stayed 2 nights

The hotel, room and bathroom were very clean. The hotel offered meals in their restaurant. They have a full bar with access to meals and appetizers. The valet service is very efficient. The best part if the hotel is the location. It is within walking distance to the river walk, great restaurants, the Alamo, and the Alamodome

10

Shannon

1 Oct 2025

·

Stayed 4 nights

Lots of shops nearby, was convenient to the event I was attending at the convention center. Good food at the gavel restaurant 😋

6

Aliz

29 Sept 2025

·

Stayed 2 nights

Pool was dirty and gross. Outdated hotel.

8

Jamie

10 Aug 2025

·

Stayed 4 nights

The hotel room was good, the staff were great and the location was convenient. I just didn’t like the cloudiness of the pool so didn’t use it.

6

Patricia

4 Aug 2025

·

Stayed 1 night

Pool needs upkeeping. Pool was dirty and we unable to enjoy it.

10

Judy

31 Jul 2025

·

Stayed 1 night

Friendly staff. Valet service is unmatched. Convenient location. Property was immaculate. Loved everything about the stay.

4

flornaila

24 Jul 2025

·

Stayed 1 night

Lobby look beautiful . Rooms look nice. Bathroom floor dirty. Water stop working in bathroom. Very noisy. Pool water lots of debris and bugs. Elevators stopped working had to walk down 5 flights of steps to check out.

4

Morgan

21 Jul 2025

·

Stayed 2 nights

We stayed here for a weekend, our room was poorly maintained. There was built up grime and rust in the shower and landlord special fixes everywhere… the pool water was very cloudy and definitely needed to be changed. There was garbage everywhere and the pool area was managed poorly. Skip this hotel and spend the extra few $ to go somewhere else.

6

Barbara

17 Jul 2025

·

Stayed 2 nights

The pool was filthy, the 2 days we were there the water was very cloudy. The restaurant was great.

4

Leonardo

3 Jul 2025

·

Stayed 2 nights

Location was decent but hotel is rough and needs updating. Shower didn’t drain, not very clean rooms, all gym equipment was not working, halls smell like pot, elevator is slow and jolts, missing safe from our room, chair in the room has faux leather peeling, mold in bathroom.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: multiple guests report dirty tubs or toilets, stained bedding and furniture, odors, and poorly kept hallways, while others found rooms clean.

Related guest reviews

10

ken

14 Sept 2025

·

Stayed 2 nights

The staff was friendly and helpful. The room was clean and comfortable.

6

William

25 Aug 2025

·

Stayed 1 night

Pluses: Nice bar, nice servers, good valet service, good location. Minuses: Cleanliness and condition. The bathtub had hair in it, there were stains around the base of the toilet. The chair was badly stained. The elevator walls/doors were in need of cleaning. Next time we'll stay somewhere else that is hopefully cleaner.

6

gary

17 Aug 2025

·

Stayed 1 night

We got into our room, there were foot prints on one bed, the bathroom was gross! Tub was dirty, toilet was dirty! Room smelled of over use of cleaning agents! The whole hotel smelled like cleaning agents to the point u knew it was over use!… the view was great, vallet was nice, front desk was great!

4

Karen

11 Aug 2025

·

Stayed 3 nights

Good location but room was very dirty. I put my baby on the floor to crawl and her legs were black! Also the room had a smoke/musty smell that permitted all of our clothes. Turned in the shower and hair started coming out of the drain. This was the definition of you get what you pay for.

4

Brenda

8 Aug 2025

·

Stayed 3 nights

There were stains on my bedding and the hallways were dirty. It felt more like a rundown motel then a downtown hotel. Chipping paint, random decor, and extremely distressed furnishings in my room. Even the tv didn't function well.

10

Kttie

1 Aug 2025

·

Stayed 3 nights

Very clean, friendly staff! Very nice room.

2

Michael

1 Aug 2025

·

Stayed 2 nights

Horrible. Put the bags in the room and came back 2 hours later to lay down. Pulled the comforter back and there was hair in the bed. House keeping solution, pick the hair out. I made them bring new sheets. When the took off the old ones the mattress cover was stained yellow. Immediately checked out. They only “charged” us for one night but still billed me for two nights. Still waiting on my reimbursement.

10

Monica

30 Jul 2025

·

Stayed 1 night

Loved the property, valet was convenient, lobby was beautiful. Elevator, rooms, bathrooms and hallways can use some updating, very dated but clean. Bathrooms need to be regrouted. Such a convenient location. We stayed here twice. The cinnamon rolls in the cafe are to die for.

4

FRANCASSACA

22 Jun 2025

·

Stayed 4 nights

The room was dirty and housekeeping was horrible with cleaning the room, bathroom and changing the sheets. Did not sweep the floors. Was not a good stay.

4

Edith

30 May 2025

·

Stayed 3 nights

Cleaningness was awful

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and show wear, with thin walls, noisy or unreliable A/C, and mixed bed comfort; some offer balconies with partial river views. Wi‑Fi reliability and maintenance of fixtures vary by room.

Related guest reviews

6

Elena

29 Oct 2025

·

Stayed 1 night

If you are planning to have restful night, you won't have here. The room has a split AC system that will wake you up every 20 min if you put temp at 70. I had to turn AC down to get some sleep. Room was ok. Staff was friendly.

4

Colin

29 Oct 2025

·

Stayed 1 night

I rarely write reviews for hotel stays, but here goes. I spent one night in this hotel because it was close to a concert. I was seeing that evening. As a whole, the hotel itself is clean and in a pretty decent location for the price offered on hotels.com. That said during my stay the AC unit in my room was insanely loud. Unfortunately I didn’t realize this until after hours, so I just had to deal with it. When I was checking out, I let reception know. I then sent an email to the hotel itself with a video, including the noise.It took another email to finally get a response. I asked that they make this right and that I travel through San Antonio quite often. The best they could do to make things right would be offering a 10% discount on my next stay. No thank you. They encouraged me to address further concerns with hotels.com.

6

Gemma

27 Oct 2025

·

Stayed 2 nights

Hotel and room clean and tidy. Good service. Lobby area is lovely, rooms need updating especially bathrooms.

8

stephanie

30 Sept 2025

·

Stayed 2 nights

Everything was great but beds were hard

6

Shelley

8 Sept 2025

·

Stayed 3 nights

We chose the Riverwalk Plaza, hoping to be right on the Riverwalk or at least have a view of the Riverwalk. We asked for a room with a view at check-in and we were given a room with a view of an old building… Very underwhelming and sad. The staff was very friendly and very accommodating. There’s a really good coffee shop downstairs. Be warned about the metal frame beds. I had to travel home with a big bruise on my knee. Ouch!

8

Laura

9 Aug 2025

·

Stayed 5 nights

Beds were very comfortable. Lots of pillows as well. The food was good, for comfort food.

8

Jessica

30 Jul 2025

·

Stayed 1 night

location okay, WIFI F

6

Christopher

24 Jul 2025

·

Stayed 4 nights

While we enjoyed the proximity to the Riverwalk for the price of our stay, it seems there is quite a bit of deferred maintenance on the property. The walls were paper thin - you could hear everything in the hallway. The sink would explode water and air when you turned it on and spray all over, the bathtub ran constantly (a slow stream of water) and the tub diverter was broken, so only showers available, but water would still shoot out the tub spout as well. It all didn’t feel especially clean either. The artwork was hung really crooked on the wall and there were these odd black cups for decoration hung on the wall, but literally falling out of the wall. While the decoration isn’t the most important item to us, it does show a lack of care/maintenance in the property. The staff was sufficient at the front desk, but not overly friendly or accommodating. At one point, my husband wasn’t able to get on the elevator because multiple young staff members were in the elevator with a luggage cart hanging off the cart and messing around. Overall, it was a cheap stay, but we probably wouldn’t stay here again.

10

David

11 Jul 2025

·

Stayed 3 nights

Great place amazing balcony view

10

Lance

27 Jun 2025

·

Stayed 2 nights

Very accessible to the River Walk. Despite "river view" being a small sliver of the river, still nice to have. Parking is pricey through the hotel but worth it to have the sense of security in a garage compared to an open lot with quick valet service. Spacious double queen room with a working mini fridge and coffee maker.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is mixed: many highlight friendly, accommodating staff and efficient valet, but others describe slow responses, check-in delays, and occasional rudeness or miscommunication.

Related guest reviews

10

Eduardo

2 Nov 2025

·

Stayed 2 nights

Great location great staff clean rooms overall excellent

10

Joanie

27 Oct 2025

·

Stayed 3 nights

This hotel is a great little place to stay… great location! I was very much impressed with them constantly checking in with you to make sure that you were comfortable and had everything that you needed. I will definitely stay there again as it had great prices and service.

10

Neil

18 Oct 2025

·

Stayed 2 nights

Staff at valet was awesome.

10

Guadalupe

21 Sept 2025

·

Stayed 1 night

The overall experience was excellent but the valets were simply outstanding.

4

Emily

17 Sept 2025

·

Stayed 2 nights

Had a group staying in multiple rooms this trip, rooms were not ready until close to 5pm. One room the front desk said was ready and when we arrived there was still trash and cleaning supplies. We were then told to leave while they completed the room. No other rooms in our reservations were ready either so we then had to wait again with no where to go. Service at the bar downstair was pretty awful. At one point we waited over 15 minutes after ordering for 2 drinks when there was only 3 other people in the entire bar area. Front desk staff was kind but did not seem like they really had any idea what was going on at any given time. Closet doors were broken in one room upon arrival as well.

4

Fredy

14 Aug 2025

·

Stayed 4 nights

The property requires maintenance and better service. The valet parking young man was very professional nice and helpful. The front desk was a bit rude and the room was not very clean. I consider some improvement in maintenance is needed. The toilet in our room is loose and the soap glass holder in the shower is also loose. Elevator dirty. One only had room cleaning 1 day and the only thing that was done was trash removal and towel replacement. I don't think we would consider staying here again. Thank you

4

Miguel

3 Aug 2025

·

Stayed 2 nights

NEVER AGAIN Staff-RUDE talking and complaining about other customers in front other customers checking in. and I quote "I dont give a dam if he comes and complains" Manager Jesus should of taking that employee and conversation to another room

10

Neal M

26 Jul 2025

·

Stayed 3 nights

Staff was very helpful and responsive to our wants. There was a small problem with the bathroom and we were given a new room without asking for it. I recommend the valet service for your car. Even when we needed our car at 4am they delivered it in 5 minutes. We were there for 3 nights and not one scratch on our rental car. The famous riverwalk is right out the side door. There are numerous restaurants along the river as well as the riverboat rides. The room was comfortable as was the bed.

2

Bing

20 Jul 2025

·

Stayed 2 nights

Do not stay here! 1) severely understaffed, takes forever to get anything, and poor attitude overall. 2) restaurant gets our order wrong and takes 30 min to get an omelette ready (when we are the only table). 3) valet only, which is fine if they had more than one person working the valet and doesn’t take over 20min to get the car…

10

ELIZABETH

24 May 2025

·

Stayed 1 night

Staff was awesome, polite, professional, over-the-top helpful. Room was beautiful. Location excellent. Close to everything. I will not stay anywhere else while I am visiting San Antonio.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Very convenient for the River Walk and downtown sights, typically a short walk. Several note it’s not on the main, more scenic stretch.

Related guest reviews

10

Russell

28 Oct 2025

·

Stayed 2 nights

Perfect location, nice accomodationsand wonderful staff!

8

Monica

27 Oct 2025

·

Stayed 2 nights

The hotel, room and bathroom were very clean. The hotel offered meals in their restaurant. They have a full bar with access to meals and appetizers. The valet service is very efficient. The best part if the hotel is the location. It is within walking distance to the river walk, great restaurants, the Alamo, and the Alamodome

8

Elizabeth

24 Oct 2025

·

Stayed 1 night

Stayed here as part of a long road trip. The hotel was a great location for the Riverwalk but parking was Valet only and an additional fee. The staff were friendly for sure. The beds were basic and on the harder side. We did feel secure in the location as just a mom and son so that was comforting. It was an OK stay.

10

Michael W

30 Jul 2025

·

Stayed 2 nights

Great location close to Riverwalk.

10

Neal M

26 Jul 2025

·

Stayed 3 nights

Staff was very helpful and responsive to our wants. There was a small problem with the bathroom and we were given a new room without asking for it. I recommend the valet service for your car. Even when we needed our car at 4am they delivered it in 5 minutes. We were there for 3 nights and not one scratch on our rental car. The famous riverwalk is right out the side door. There are numerous restaurants along the river as well as the riverboat rides. The room was comfortable as was the bed.

8

Nelly

11 Jul 2025

·

Stayed 2 nights

perfect location and minutes to river walk

10

Shelbi

2 Jul 2025

·

Stayed 2 nights

I really enjoyed the hotel and the valet parking was a plus, and the price was really good. And loved being by the riverwalk.

10

Alyssa

22 Jun 2025

·

Stayed 2 nights

Great property and close to many Riverwalk sites.

8

Martin

24 May 2025

·

Stayed 4 nights

Closed to the river walk..downtown.

10

Yelena

22 May 2025

·

Stayed 1 night

A really nice hotel just a few steps from River Walk

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

The Gavel bar/restaurant and the lobby coffee shop earn frequent praise for drinks and casual food; standout bartenders are mentioned by name. Breakfast isn’t included, and a few cite outdated menus or limited availability.

Related guest reviews

8

Monica

27 Oct 2025

·

Stayed 2 nights

The hotel, room and bathroom were very clean. The hotel offered meals in their restaurant. They have a full bar with access to meals and appetizers. The valet service is very efficient. The best part if the hotel is the location. It is within walking distance to the river walk, great restaurants, the Alamo, and the Alamodome

10

Melinda

23 Oct 2025

·

Stayed 1 night

Great location, accommodating and friendly staff, clean and very comfortable room! The Gavel (bar) is great with Denise concocting the best smoked old-fashions ever!! Add to all this, the price is right!

10

Shannon

1 Oct 2025

·

Stayed 4 nights

Lots of shops nearby, was convenient to the event I was attending at the convention center. Good food at the gavel restaurant 😋

6

Lorine

25 Aug 2025

·

Stayed 2 nights

Pricing and accessibility was great. A/C was not workinv properly and when mentioned a discount was offered and a fan was sent to the room after I had to mention it and request accommodation. The vending machine said it accepted 1 and 5 dollar bills but did not give chang so i had to go to front desk for change. The menu that is scanned for the Gavel that is given is out dated so many of the options were not available. Overall, they just need to do better with updates and communication!

8

Travis

10 Aug 2025

·

Stayed 3 nights

The Restaurant and bar at the facility was excellent. Especially the bartender Denise

4

Dennis

1 Aug 2025

·

Stayed 2 nights

The general level of disrepair throughout the facility was really obvious. This place was my go to for the conventions I attended in SATX. I’ll be looking elsewhere.

10

Monica

30 Jul 2025

·

Stayed 1 night

Loved the property, valet was convenient, lobby was beautiful. Elevator, rooms, bathrooms and hallways can use some updating, very dated but clean. Bathrooms need to be regrouted. Such a convenient location. We stayed here twice. The cinnamon rolls in the cafe are to die for.

10

Lucio

6 Jul 2025

·

Stayed 1 night

Check in was a little confusing but other than that it was a good experience. Amazing restaurant, try the avocado toast

8

Kris

27 Jun 2025

·

Stayed 2 nights

Great downtown location right on the Riverwalk, reasonable room rate, comfortable beds, good air-conditioning, convenient hotel restaurant (The Gavel) and coffeehouse (Niche Coffee). Will stay here again when visiting San Antonio.

8

Kirsten

11 Jun 2025

·

Stayed 1 night

Great Locations, easy to walk to Riverwalk. Fun lobby games to keep kids entertained in AC. Great breakfast restaurant on site, food was good and well priced. Only valet parking, no self park option but it is in/out privleges and can keep car in until 2pm. Older hotel with renovated rooms. Our bathroom was not well cleaned but rest of room seemed ok.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $154	2 $199	3 $206	4 $100	5 $104	6 $170	7 $179
8 $89	9 $105	10 $171	11 $169	12 $114	13 $133	14 $143
15 $95	16 $95	17 $95	18 $96	19 $96	20 $154	21 $154
22 $96	23 $96	24 $96	25 $96	26 $106	27 $154	28 $154
29 $97	30 $93

Su	Mo	Tu	We	Th	Fr	Sa
		1 $93	2 $93	3 $94	4 $164	5 $169
6 $121	7 $130	8 $135	9 $139	10 $160	11 $166	12 $155
13 $95	14 $93	15 $93	16 $93	17 $97	18 $207	19 $216
20 $106	21 $90	22 $93	23 $93	24 $94	25 $150	26 $156
27 $93	28 $149	29 $195	30 $195	31 $200

Riverwalk Plaza Hotel

Prices for Riverwalk Plaza Hotel

Monthly average prices

About this property

Location

Room options

Double Queen Balcony

Double Queen River View

King

Apartment Suite

Junior Suite Double Queen

Executive Suite

Presidential Suite

Double Queen City View

Double Queen Pool View

King Balcony

Junior Suite King

Guest reviews of Riverwalk Plaza Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Riverwalk Plaza Hotel

Considering this hotel for your San Antonio trip?

Prices for upcoming dates