Is parking available at the property?

Free self-parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Does the property allow pets?

Pets are allowed in specific rooms only, with a pet fee of USD 150.00 per accommodation plus a one-time cleaning fee of USD 150.00. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding room accessibility are not provided.

Where is the property located in relation to key landmarks?

The hotel is located in Grand Rapids (Crystal Springs), within a 10-minute drive of Steelcase Furniture Headquarters and Davenport University. It is approximately 6.6 miles from Woodland Mall and 11 miles from Van Andel Arena.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests to enjoy.

What are the policies for guests staying with children?

Children stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies for additional guests regarding extra beds and cribs?

Information regarding extra beds and cribs is not provided, but guests are encouraged to contact the property directly for specific requests.

Staybridge Suites Grand Rapids South Hotel

Average nightly price at Staybridge Suites Grand Rapids South by IHG by month, last 12 months (USD)
Month	Average price
January	US$96
February	US$103
March	US$101
April	US$118
May	US$123
June	US$121
July	US$127
August	US$124
September	US$119
October	US$115
November	US$101
December	US$92

What guests think

Travellers describe Staybridge Suites Grand Rapids South by IHG as a new, very clean, and comfortable all‑suites property with spacious rooms, friendly staff, and a generally well‑liked breakfast, though a small indoor pool and occasional service hiccups are noted.

Many highlight modern suites with kitchenettes or full kitchens, quiet halls, and strong showers. Common downsides include sporadic housekeeping or room‑assignment issues and the pool being undersized or chilly; a firepit is a nice touch but was reported inoperable once. Expect a clean, modern stay with friendly service in a convenient, quiet area.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities frequently praised include a clean fitness area, inviting outdoor firepit, and evening social snacks; however, the indoor pool is small and was reported cold, and the firepit was once not working.

Related guest reviews

10

Harold

24 Sept 2025

·

Stayed 2 nights

Excellent accommodations, friendly staff and a great experience for a multi-night stay. The amenities were fantastic.

10

Terri

3 Sept 2025

·

Stayed 3 nights

Tv is in an awful spot in 109. No directions for stove. Beautiful hotel, great extras, and very clean. Loved the firepit outside.

10

Peter

28 Aug 2025

·

Stayed 2 nights

Great place to stay. Close to freeway and SBUX. Great to have breakfast options and also evening appetizers (cheese tortellini and also a meatball option). Staff was very friendly and helpful as we were getting checked in.

10

Thomas

18 Jul 2025

·

Stayed 2 nights

Had a food social event on the tuesday and wednesday as well as a breakfast every morning. During our stay we used the pool and fitness area which were kept perfectly clean. Everyone we interacted with at the hotel was extremely polite and personable all around a great experience.

8

Shayna

7 Jul 2025

·

Stayed 3 nights

We stayed here for a 4th of July family vacation. We chose a king suite, which had a separate “living” area with a sofa that turned into a pullout bed. It was the perfect setup for our family of four. The room was clean. The bedding was crisp and freshly laundered. The kitchenette was fully stocked with utensils, dining ware and miscellaneous cookware. Although it wasn’t very useful to us as we dined out primarily, it was nice knowing we had it. The breakfast that was served daily was okay.. lots of options, but basically hotel breakfast food. The pool is small, but it was great to let our kids splash around in. The fitness center was very nice! Lots of equipment to use and the center was so clean. The staff we interacted with were pleasant. Overall it was a very nice hotel and we would definitely stay again and recommend to others!

8

Greg

28 May 2025

·

Stayed 2 nights

New in March of 2025. Nice property. We had a 2 queen room. Bathroom was great and the beds were comfy. The room layout was a little weurd though. If we had need 2 people in the bed closest to the tv, i could have been a head bonker in the middle of the night. The pool is small. If more than a family or 2 is using it, it's just too small. The geese need to be deterred. Every sidewalk was covered in poop. All in all, i wouldn't mind staying here again, but will look at other properties first.

10

Philip

1 Jul 2025

·

Stayed 1 night

Breakfast was excellent, pool was clean, and room was fantastic. Staff was friendly and helpful, and the entire facility was clean, modern and in ourstanding shape. Thoroughly enjoyed our stay.

8

cynthia

13 Jun 2025

·

Stayed 2 nights

Everything was beautiful, only thing that gives 4 star was. Fire pit was not working and the electric outlet on the window side of bed did not work either. But everything else was amazing. Thank you

10

Natalie

22 Nov 2025

·

Stayed 1 night

Comfortable beds, clean room, fantastic shower and Dove products. The hotel was clean, breakfast was great and coffee was perfectly caffeinated - not watery and weak. They had the firepit on and it was really welcoming. Will definitely stay here every time we visit friends in the area!

10

Giacomo

29 May 2025

·

Stayed 3 nights

Great stay here, the hotel is new so everything is clean and fresh. Beds were very comfy and overall just a great stay. Pool is a bit small but wasn’t there for that. Overall I would book here again when I visit

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Cleanliness

Overall cleanliness is rated very highly across reviews, with many describing rooms and facilities as spotless or like new. A few guests reported lapses such as an unclean first room or difficulty getting housekeeping during multi‑day stays.

Related guest reviews

6

Jeff

15 Jun 2025

·

Stayed 2 nights

Nearly new and well appointed, staff is under a learning curve. Room service was a bit disappointing, failing to clean the bathroom, or replace towels. With experience, expect to improved ratings.

10

Bonnie

22 Sept 2025

·

Stayed 2 nights

Very nice, new, clean hotel. Rooms were nice sized, shower was oversized and very nice. Family enjoyed the breakfast area.

10

Monique

8 Oct 2025

·

Stayed 1 night

Spacious and clean rooms.

10

Patricia

8 Oct 2025

·

Stayed 1 night

Very nice. Nice setup for breakfast and we had a spotless room which was very quite. There was a thunderstorm outsideand we only heard the thunder a few times.

10

Karmen

1 Sept 2025

·

Stayed 1 night

Very clean and updated. Breakfast was good.

8

Scott

28 Jun 2025

·

Stayed 4 nights

Couldn’t get our room cleaned (we were there 4 days) but a half hour before checkout, they showed up to ask if we were ready to leave. Are you kidding me?

10

John

14 Sept 2025

·

Stayed 1 night

It was the cleanest room we have ever stayed in. John & Cindy M

10

Amanda

28 Jun 2025

·

Stayed 1 night

Staff were very nice and respectful. I ended up giving cleanliness 4 stars because the first room we walked into had not been cleaned very well. However, the manager did give us a different room once it was brought to her attention. Pool was small but the kids still had fun. Loved that they had a firepit to relax in front of. Will stay again.

8

Debby

18 Oct 2025

·

Stayed 1 night

The room was very clean. The bathroom was clean. The shower had someone hair on floor. Staff was very nice. The woman at the desk need to smile more. The kitchen needed healthy food.

10

Natalie

22 Nov 2025

·

Stayed 1 night

Comfortable beds, clean room, fantastic shower and Dove products. The hotel was clean, breakfast was great and coffee was perfectly caffeinated - not watery and weak. They had the firepit on and it was really welcoming. Will definitely stay here every time we visit friends in the area!

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Rooms

Suites are spacious, modern, and quiet, with large showers and kitchenettes or full kitchens that suit families and longer stays. Blackout curtains helped some guests sleep well.

Related guest reviews

10

Karen

25 Jul 2025

·

Stayed 1 night

Super nice hotel! Clean, beautiful, new. Room is so spacious and modern.

10

Bonnie

22 Sept 2025

·

Stayed 2 nights

Very nice, new, clean hotel. Rooms were nice sized, shower was oversized and very nice. Family enjoyed the breakfast area.

10

Kerry

11 Jun 2025

·

Stayed 1 night

This is a new property, and it is fabulous. The room was huge, with a full kitchen that included all the appliances and tableware. The living room had a full-sized sofa, and the bed was extremely comfortable. Wonderful shower too. The breakfast buffet had everything one would expect, and the food was hot and tasty. Highly recommended property.

10

Patricia

8 Oct 2025

·

Stayed 1 night

Very nice. Nice setup for breakfast and we had a spotless room which was very quite. There was a thunderstorm outsideand we only heard the thunder a few times.

10

Michelle

18 Aug 2025

·

Stayed 2 nights

Our stay went smoothly. The staff was polite and friendly. The only issue we had was that we booked a King room and when we arrived it was no longer available. I booked months in advance on hotels.com. We got a room with two queens. The rooms were cool and comfortable. The blackout curtains helped me sleep better than I have in months. It’s close to lots of fun activities.

10

Pamela

25 Aug 2025

·

Stayed 2 nights

It was a beautiful hotel and quiet room. Anytime I visit this area, I will always plan my stay here.

8

Shayna

7 Jul 2025

·

Stayed 3 nights

We stayed here for a 4th of July family vacation. We chose a king suite, which had a separate “living” area with a sofa that turned into a pullout bed. It was the perfect setup for our family of four. The room was clean. The bedding was crisp and freshly laundered. The kitchenette was fully stocked with utensils, dining ware and miscellaneous cookware. Although it wasn’t very useful to us as we dined out primarily, it was nice knowing we had it. The breakfast that was served daily was okay.. lots of options, but basically hotel breakfast food. The pool is small, but it was great to let our kids splash around in. The fitness center was very nice! Lots of equipment to use and the center was so clean. The staff we interacted with were pleasant. Overall it was a very nice hotel and we would definitely stay again and recommend to others!

10

Taisha

10 Aug 2025

·

Stayed 1 night

I like how update to date the rooms were and we had enough space for 2 adults and 4 children

10

Andrea

8 Jun 2025

·

Stayed 2 nights

Our room was huge! There is a full kitchenette including stovetop and dishwasher, large bathroom, and couch/ desk area. The beds were very comfortable. The room was spotless, but the air freshener (to us) smelled like a combination of cucumber and cigarettes. I suggest they change the fragrance. I was impressed that despite a large group of athletes for a tournament, the hotel was quiet. Downtown was a $10 Lyft ride away.

10

BRITTANY

11 May 2025

·

Stayed 1 night

Beautiful hotel, comfy beds, free breakfast.

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Service

Staff are widely described as friendly, welcoming, and helpful from check‑in through the stay. There were occasional issues with room assignment, lack of manager follow‑up, or slow housekeeping responses.

Related guest reviews

10

Harold

24 Sept 2025

·

Stayed 2 nights

Excellent accommodations, friendly staff and a great experience for a multi-night stay. The amenities were fantastic.

6

Rebecca

9 Aug 2025

·

Stayed 2 nights

There were several employees whom were vey nice and helpful conflating a man who worked after hours and a young woman who worked in the morning. However while these employees shined on service and personality, the manager was curt and unapologetic. We really liked the staff otherwise

10

Cecelia

24 Aug 2025

·

Stayed 1 night

Very friendly check in staff (Rodney) even though it was very late.

4

Noodin

10 Oct 2025

·

Stayed 1 night

I checked into this hotel, the nice lady at the front desk gave me my keys to the room. I went to the room, it wasn’t cleaned. The bed was slept in and there were towels laying around. I went back down to the desk, told the lady at the front desk, she apologized and gave me a different room. I went to that room and when I went to use the card to unlock the room and push it open, the inside lock kept the door from fully opening because there were guests in that room. They came to the door and I apologized to them and explained that I was given this room by the front desk lady. I was embarrassed for myself and for them. I proceeded to go back down to the front desk and tell the lady there that she gave me a room with guests already in it. She apologized again, and said this time she’ll go check the room herself before she sends me to another room. She returned and said that this room is good. Gave me the key and stated the manager would contact me in the morning. I was never contacted by the manager. I was very disappointed after all I went through to get a clean and unoccupied room.

10

Derek

14 Jul 2025

·

Stayed 1 night

Helpful and friendly staff. The bed was super comfy, the pillows were high quality, and the water pressure in the shower was great.

10

Heather

14 Aug 2025

·

Stayed 2 nights

Front desk staff was awesome! Gorgeous quiet room!

10

DAVID

23 Jul 2025

·

Stayed 3 nights

My wife finished a conference and flew into Grand rapids. I drove up for a vacation for us 2. We weren't sure what to expect as neither of us never been to Grand rapids before but I had booked our stay at the staybridge suites weeks and weeks in advance. Everything was excellent. All the staff was very accommodating and kind. The city of Grand rapids was gorgeous. This was one of the best vacations my wife and I have ever had. Thank you staybridge suites of Grand rapids. You truly are a shining star. Highly recommended.

10

Shanna

28 May 2025

·

Stayed 1 night

Awesome stay one night for family cookout. Bre at tthe front desk was very friendly and helpful. took the time to explain all the amentities and policies. had the chance to observe her with the customer before me. SEven though he was at the wrong location she took the time to help him find the correct location for his work trip.

2

Kyle

3 Oct 2025

·

Stayed 1 night

No room for us due to a cleaning issue. They did provide another room at a sister hotel 20 minutes in the wrong direction for us at midnight when we needed to be up by 6am. Didn't even offer a discount.

10

Tanya

13 Jun 2025

·

Stayed 2 nights

The staff was amazing upon check-in and throughout our stay. The rooms were spacious and clean.

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Location

Guests describe a quiet area convenient to the freeway and activities, with downtown a short ride away.

Related guest reviews

10

Peter

28 Aug 2025

·

Stayed 2 nights

Great place to stay. Close to freeway and SBUX. Great to have breakfast options and also evening appetizers (cheese tortellini and also a meatball option). Staff was very friendly and helpful as we were getting checked in.

10

MARIA

6 May 2025

·

Stayed 1 night

Nice place and quiet

8

Maureen

12 Apr 2025

·

Stayed 1 night

Brand new property. Happy person at front desk. Quiet area.

6

Carolyn

12 Jun 2025

·

Stayed 1 night

Quiet away from traffic.

10

Michelle

18 Aug 2025

·

Stayed 2 nights

Our stay went smoothly. The staff was polite and friendly. The only issue we had was that we booked a King room and when we arrived it was no longer available. I booked months in advance on hotels.com. We got a room with two queens. The rooms were cool and comfortable. The blackout curtains helped me sleep better than I have in months. It’s close to lots of fun activities.

8

Greg

28 May 2025

·

Stayed 2 nights

New in March of 2025. Nice property. We had a 2 queen room. Bathroom was great and the beds were comfy. The room layout was a little weurd though. If we had need 2 people in the bed closest to the tv, i could have been a head bonker in the middle of the night. The pool is small. If more than a family or 2 is using it, it's just too small. The geese need to be deterred. Every sidewalk was covered in poop. All in all, i wouldn't mind staying here again, but will look at other properties first.

10

Joni

14 Jul 2025

·

Stayed 2 nights

Brand new and great service. Great location

10

Jim

27 May 2025

·

Stayed 3 nights

This property was conveniently located to everything we were looking to do, and fit our need exactly.

8

Tami

13 Jun 2025

·

Stayed 2 nights

The location of this hotel is nice for college families as it’s right by NMU, but we stayed for medical reasons and it was only a 5 minute drive to the hospital which was great also. Lots of places within walking distance, and the room was very clean, lots of ideal lighting and plenty of places to charge portable devices.

10

Andrea

8 Jun 2025

·

Stayed 2 nights

Our room was huge! There is a full kitchenette including stovetop and dishwasher, large bathroom, and couch/ desk area. The beds were very comfortable. The room was spotless, but the air freshener (to us) smelled like a combination of cucumber and cigarettes. I suggest they change the fragrance. I was impressed that despite a large group of athletes for a tournament, the hotel was quiet. Downtown was a $10 Lyft ride away.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally praised as good with a decent variety, and some days include evening socials with appetizers. A few guests wanted healthier or dairy‑free options.

Related guest reviews

10

Kelly

5 May 2025

·

Stayed 2 nights

Beautiful property and great breakfast

10

William

6 Jun 2025

·

Stayed 5 nights

The property was very clean, staff was friendly and helpful. The breakfast bar was excellent every morning. Actually was sad we had to leave. Highly recommend them for a stay

10

Bonnie

22 Sept 2025

·

Stayed 2 nights

Very nice, new, clean hotel. Rooms were nice sized, shower was oversized and very nice. Family enjoyed the breakfast area.

10

Peter

28 Aug 2025

·

Stayed 2 nights

Great place to stay. Close to freeway and SBUX. Great to have breakfast options and also evening appetizers (cheese tortellini and also a meatball option). Staff was very friendly and helpful as we were getting checked in.

10

Thomas

18 Jul 2025

·

Stayed 2 nights

Had a food social event on the tuesday and wednesday as well as a breakfast every morning. During our stay we used the pool and fitness area which were kept perfectly clean. Everyone we interacted with at the hotel was extremely polite and personable all around a great experience.

10

Joseph

11 Aug 2025

·

Stayed 2 nights

Upon meeting with the person working the front desk, I knew the stay would be a great one. I feel bad that I don't remember her name, but I feel like she was one of the managers. I went for my birthday trip and we checked in a day or two in advance of my birthday. Not only did she make it a point to wish me a happy birthday on the actual day, but she remembered small bits of the conversation we had during check-in. She recommended several areas for us to visit during the check-in process and then stopped me in the hall when she saw me later that same afternoon to tell me about more areas she thought we might like. This type of service is almost impossible to find nowadays. If I had to nitpick something, though, I would say that the breakfast options, although good, were a bit sparse for me personally. I can't have things with dairy in them, so having eggs with cheese as the main option with an alternative both days for biscuits and gravy doesn't help me. Cereal with milk and yogurt were options too, but I couldn't have those either. Because of that, I couldn't really eat anything significant on the last day other than just some bread and diced fruit. Other than that, I loved my time at this hotel and will definitely be back if I am in GR again in the future.

10

Sakeenah

23 Jul 2025

·

Stayed 1 night

This was the best hotel I have ever stayed in! The staff was kind, the room was spacious and clean, and they had a very yummy potato bar. 10 out of 10!

10

Karmen

1 Sept 2025

·

Stayed 1 night

Very clean and updated. Breakfast was good.

8

Greg

28 May 2025

·

Stayed 2 nights

New in March of 2025. Nice property. We had a 2 queen room. Bathroom was great and the beds were comfy. The room layout was a little weurd though. If we had need 2 people in the bed closest to the tv, i could have been a head bonker in the middle of the night. The pool is small. If more than a family or 2 is using it, it's just too small. The geese need to be deterred. Every sidewalk was covered in poop. All in all, i wouldn't mind staying here again, but will look at other properties first.

10

Natalie

22 Nov 2025

·

Stayed 1 night

Comfortable beds, clean room, fantastic shower and Dove products. The hotel was clean, breakfast was great and coffee was perfectly caffeinated - not watery and weak. They had the firepit on and it was really welcoming. Will definitely stay here every time we visit friends in the area!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $120	4 $107	5 $110	6 $234	7
8 $95	9 $106	10 $110	11 $132	12 $123	13 $239	14 $170
15 $100	16 $124	17 $124	18 $115	19 $148	20 $238	21 $269
22 $113	23 $120	24 $105	25 $105	26 $130	27 $124	28 $124
29 $101	30 $108

Su	Mo	Tu	We	Th	Fr	Sa
		1 $105	2 $108	3 $108	4 $136	5 $140
6 $101	7 $105	8 $105	9 $105	10 $118	11 $140	12 $226
13 $101	14 $105	15 $105	16 $105	17 $105	18 $128	19 $124
20 $101	21 $105	22 $105	23 $105	24 $105	25 $128	26 $120
27 $101	28 $105	29 $105	30 $105	31 $137

Staybridge Suites Grand Rapids South by IHG

Prices for Staybridge Suites Grand Rapids South by IHG

Monthly average prices

About this property

Location

Guest reviews of Staybridge Suites Grand Rapids South by IHG

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Staybridge Suites Grand Rapids South by IHG

Considering this hotel for your Grand Rapids trip?

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