Name: The Westin Portland Harborview
Address: 157 High Street, Portland Arts District, Portland, Maine, United States of America, Portland, Cumberland County, US
Price range: US$194–US$936 per night
Rating: 8.55

What guests think

At The Westin Portland Harborview, travelers highlight friendly, accommodating staff, clean and comfortable rooms with cozy beds, and a popular rooftop bar offering sweeping city and harbor views from higher floors.

Guests frequently note convenient parking options and a useful shuttle, but report high parking fees and an adjacent public garage that can feel dirty. Location feedback is mixed: close enough to walk to the Old Port and attractions, yet the immediate area can feel gritty with visible homelessness, and some find it less central to the waterfront. On-site dining ranges from excellent breakfasts to slow or limited service and occasional room-service issues. Expect a comfortable, service-forward stay with urban trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Standouts include the Top of the East rooftop bar with great views and a well-regarded fitness room; C2 restaurant and a shuttle are available. Parking is convenient but pricey, the attached public garage may feel dirty, and occasional elevator or ADA-access concerns are noted.

Related guest reviews

10

Tomas

18 Apr 2024

·

Stayed 1 night

The property is old but really well maintained. The city owned garage next door where you park is disgusting. Use the valet service. It’s worth the extra few dollars!! Great views from the bar/lounge on the 15th floor. Staff is friendly and knowledgeable about the area. Easy walk to the waterfront and all the shops and restaurants. Overall great place to stay.

10

Nyla

17 Mar 2025

·

Stayed 2 nights

Our stay was amazing! Very clean rooms, comfy beds and pillows, shuttle to downtown, and very friendly staff. We will definitely stay here again.

8

Susan

18 Apr 2023

·

Stayed 1 night

Completely met my expectation for a highly rated hotel! The gym was especially impressive

8

Nafis

29 May 2023

·

Stayed 2 nights

Good access to Portland’s West End but little (15 mins) away from Old Port. Elevators are slow and old. The bar on top offers great views of Portland.

10

Barbara

28 Apr 2025

·

Stayed 2 nights

Hotel in good neighborhood location with a lot of dining options within walking distance. Hotel has access to attached public parking garage with room key, making it very convenient to park, while still being within walking distance of attractions and waterfront. Really good fitness room, and good in-hotel restaurant. Would definitely stay there again.

8

Renee

19 Jul 2025

·

Stayed 1 night

The hotel was very nice. Our room was elegant and quiet. The hotel lobby and front entrance are not ADA friendly. Lots of stairs and no ramps when you first enter the building. When we exited off of the highway and into Portland there were a lot of homeless people and graffiti on the buildings. Being from Chicago this did not make us very comfortable as "tagging" i.e. graffiti has a purpose and meaning. We loved the hotel but arriving later in the evening and being tired we did not feel safe going beyond the hotel to eat dinner. Therefore, we went to bed hungry because everything in the hotel was already closed.

10

Joseph

6 Apr 2025

·

Stayed 1 night

Parking cpensive

8

Nathaniel

30 Apr 2025

·

Stayed 1 night

The valet Parking is convenient but a little pricy. The Top of the East is so amazing we had a very nice time

10

william

29 Mar 2025

·

Stayed 1 night

Convenient parking. Rooftop restaurant with great views

8

Laurie

5 Feb 2024

·

Stayed 1 night

Pros: The property was very nice, clean and secure and check in was smooth. Cons: At this price point I would appreciate complimentary coffee in the lobby alongside the water. Also it would be nice for the hotel to provide free parking in the abutting parking garage instead of only discounting you $7 from a $40 overnight charge. The walk through the garage is quite lengthy and dirty.

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Cleanliness

Most guests find the hotel and rooms very clean, with housekeeping generally solid. Some report lapses such as odors, stained or worn furnishings, missed bathroom spots, or maintenance wear.

Related guest reviews

8

Ernesto

13 Jun 2023

·

Stayed 1 night

The HVAC filters area was not that clean

8

Michael

11 Jul 2024

·

Stayed 1 night

The location was easy to get to and valet parking made it convenient. The restaurant/ bar on the top floor has an amazing view and the staff were great. The room was clean and well maintained. The shower had great pressure it the body wash bottle was empty and the shower was not as clean as all the other places in the room.

6

Richard

10 Aug 2025

·

Stayed 1 night

We had an okay stay at this hotel. While I would not call the room dirty, I did notice what was either sand or ground glass in the rug, and a bit of grime in the bathroom under the vanity. Ditto for the restaurant, where we had breakfast -- the window sills had a film and some particles which were either food remnants or some other crud. Staff were friendly and helpful, but more attention to cleanliness would help. One more thing, this area is not the best -- a good many homeless people were living either in the park three blocks away or wandering the streets at all hours. We parked a few blocks away when we got back from dinner, and the walk to the hotel was not without a moment or two of concern. No police presence that we saw, unfortunately, but our sense was that Portland itself was struggling.

4

Nicole

21 Jun 2025

·

Stayed 2 nights

For the price you pay for a stay at the Westin, this doesn’t meet expectations. I’ve stayed at multiple Westins, including Nashville and Princeton. They were both incredible. From rude valet to dated and dirty hotel room with uncomfortable bed that smelled like cigarette smoke, I actually can’t believe I paid $485 per night. Gave the same vibe as a $150-$200/night hotel.

6

Rick

20 Aug 2024

·

Stayed 2 nights

We parked in the garage next to the hotel. We took care of our own luggage and came down the stairwell too where the exit connects to the Westin. The stairwell was disgusting; dirty and smelling of urine. Not a great way to enter the Westin. The room we had was more on the high price, hoping the decor would make the expense worth while. Though the room was clean, the decor was “tired and bland.” Specifically, the following issues do not warrant the room price: 1. There was a large tear along the back rest of the chair that was paired with the computer console table. 2. The furniture was marked and worn; the finish was down to the bare wood. 3. The seams of the wallpaper had failed, so the edges of the wallpaper were curling off the wall. 4. There was a small tear in the skirt covering the box spring. 5. The bathtub drain needs a clean out; during a shower, the water would begin to fill the tub-water could not drain adequately. My room number at the Westin Hotel in Portland Maine was 1227. I had a two night stay on August 13th and 14th.

10

Natasha

18 May 2025

·

Stayed 1 night

The hotel was very clean. The beds were very comfortable. Plenty of pillows on the beds. Staff was very accommodating

2

Nicole

28 Oct 2024

·

Stayed 1 night

Room smelled like vomit. It got worse as the night went on. Elevator dinged and rattled all night. Heating system was incredibly loud. Toilets were even louder when they flushed and you could hear the flushing from other rooms. Worse night at a hotel EVER!!! Customer rep at the front desk could have cared less.

8

Keith

30 Apr 2025

·

Stayed 3 nights

Clean and friendly staff

10

Michelle

17 Mar 2023

·

Stayed 1 night

Staff was friendly, knowledgeable and inviting. Rooms were clean, quiet and comfortable

8

Rene

5 Dec 2022

·

Stayed 19,330 nights

Beautiful hotel! Walking distance to lots of restaurants and shopping. State Theater is 500’ away. My only complaint was the name tag from a previous guest stuck to the mirror in the bathroom. Popcorn and an old pair of slippers under one of the beds.

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Rooms

Rooms are comfortable, often spacious and quiet, with cozy beds and nice views from higher floors. A few note dated decor, noise near elevators or through walls, HVAC issues, and paid Wi-Fi.

Related guest reviews

10

Julie

8 Feb 2025

·

Stayed 4 nights

Comfortable beds. Mostly quite rooms

10

Helen

27 Jan 2025

·

Stayed 1 night

The place was clean and comfortable but a bit loud until midnight

10

Jennifer

17 May 2025

·

Stayed 1 night

Lovely stay at the Westin. Spacious and clean rooms and bathrooms. Fabulous rooftop bar and resturant with great views of the city.

4

Sarah

6 Feb 2023

·

Stayed 1 night

beautiful hotel, we have stayed here a few times before and never had any issues. I can't say that now. We got stuck in an elevator for 25-30 minutes, had to climb down a ladder as it was in between 2 floors, yet they never shut the elevators down! We heard from someone else they had also gotten stuck for about 10 minutes before it started working again. We were late for our event (see being stuck in elevator) but told the shuttle (that was sitting right outside) was unavailable for about 20 minutes. Then in the middle of the night the emergency alarm went off, evacuating the entire hotel. After about 20 minutes we were told all was good and we could return to our rooms. We received a 'snack bundle' for our troubles with a little card saying sorry about the elevator. Oh, and you have to pay for wi-fi. End this practice, just include wi-fi in your price. No one wants to pay an additional fee for anything just make the cost $10 more and have free wi-fi!

10

Samantha

4 Mar 2025

·

Stayed 1 night

I always enjoy my staff here. The beds are so cozy and the showers are big. Walkable to all of downtown Portland. I recommend!

10

Kathryn

18 Apr 2024

·

Stayed 1 night

Fantastic (the best for comparable hotels) location. The room can feel dated compared to something like AC hotel, which is on the water but not central. Service is great, the Windows have interesting visitas. Bathrooms are dated and rooms are tighter than comparable.

10

Kathleen

25 May 2025

·

Stayed 3 nights

The weather was not great, so we spent more time than we thought in our room - comfortable, great layout for hanging out

6

Bruno

16 Dec 2024

·

Stayed 2 nights

We got the room righ beside the elevator, it was very very noisy

10

Eleanor

6 Nov 2023

·

Stayed 2 nights

I had unusual views of the ocean and harbor from two sides of the room. Stunning design. Stay high up. Beautiful room.

8

Jane

16 Nov 2023

·

Stayed 3 nights

The only issue was with the HVAC vent. It was continuously blowing, with no way to turn it off entirely (at least that I could figure out). Although it wasn't blowing cold air, it was constantly blowing 68-degree Fahrenheit air, which was uncomfortably chilly to have the air actually blowing.

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Service

Staff are widely praised as friendly, welcoming, and helpful across departments, and check-in is typically smooth. Occasional issues include rude interactions, delays from understaffing, slow responses, or early room entry.

Related guest reviews

10

alex

16 Mar 2024

·

Stayed 1 night

Friendly front desk staff. Be prepared for expensive parking. Clean room and bathroom. There was no hot water in the shower, only warm. They offer valet parking with a text to recall it. The coffee shop was closed in the morning while staff was out on break, a little strange. Received no service in 10 minutes at the rooftop restaurant, so had to unfortunately leave. Received no service in 10 minutes at the downstairs restaurant for breakfast, so had to unfortunately leave. Seems to be a staffing issue, can’t really blame the hotel but these were disappointing experiences.

4

Fairlie

17 Aug 2025

·

Stayed 2 nights

The staff were very unhelpful, there were no ramps for luggage, the one van for transportation was broken, the elevator to the parking garage was broken, the staircase on one end of the garage was locked , and the staircase on the farthest side from hotel had unhoused people sleeping there and human feces on the floor.No concierge, no knowledge of area restaurants. Rooftop bar was the only highlight of the place.

4

robin

20 Nov 2023

·

Stayed 1 night

Gave me the wrong room, was walked in upon by cleaning (half dressed) at 10am on day of check out. Battery broke on door lock-so locked out of room til engineering arrived. Overall, not great, not updated and too many errors/issues to recommend

8

Jay

20 Mar 2023

·

Stayed 1 night

We stayed for one night to attend a party with long-time friends. Our stay was very pleasant, especially the care given us by the staff members at the front desk. The only downside was that our check in was delayed by 35 minutes because no room was ready -- this despite the fact that the reservation had been confirmed 3 months prior, we arrived at the 4:00 PM time, and had checked in on-line the night before.

10

Benjamin

16 Jun 2024

·

Stayed 1 night

All the staff were so helpful and kind.

10

Catherine

18 Jul 2024

·

Stayed 2 nights

We really enjoyed our stay! Clean and styled facilities, walkable location, easy parking, and competitive prices for peak tourist season in Portland. Staff was also eager to answer our questions and make recommendations for how to navigate the city. Gladly recommend!

10

Joy

14 Feb 2025

·

Stayed 1 night

Everything about our stay was perfection. The staff was very accommodating and friendly. The room exceeded all my expectations. I will absolutely return.

6

Lawrence

31 Dec 2022

·

Stayed 2 nights

Sub par at best. Was locked out of our room for a few hours due to static issues with the door key card lock. After three trips to the front desk and multiple phone calls a tech did fix the issue. Missed dinner reservations before the orchestra but did manage to get our tickets from the room in time for the show. On another note, housekeeping knocked once then entered our room at 9am after explicitly requesting no housekeeping until after checkout. Location was the only value of our stay. Previously staying here with no issues I believe a downturn in service is noteworthy.

10

Rebecca

11 Dec 2023

·

Stayed 2 nights

The staff were especially cordial and helpful. The hotel is beautiful.

10

Ryan

17 Feb 2025

·

Stayed 1 night

I can’t say enough good about the staff or the property. The valet crew was top notch and friendly, offering tips, directions and even shuttle rides across town as the weather was poor and since they had time they said they didn’t see a need for me to take a lyft. The front desk hooked us up with an early check in and late check out and the hotel bar / breakfast restaurant was great as well. Per the room, it was spacious, views were great, bed comfy, couch comfy and the shower was also large and modern. Wouldn’t even bother trying another property in town after staying here. Steps to the State Theatre and lots of great restaurants and shops and just a short walk to old port and the boardwalk.

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Location

Walkable to restaurants, the State Theatre, museums, and the Old Port (about 10-15 minutes). The immediate area can feel gritty with visible homelessness, and it is not directly on the waterfront.

Related guest reviews

6

Richard

10 Aug 2025

·

Stayed 1 night

We had an okay stay at this hotel. While I would not call the room dirty, I did notice what was either sand or ground glass in the rug, and a bit of grime in the bathroom under the vanity. Ditto for the restaurant, where we had breakfast -- the window sills had a film and some particles which were either food remnants or some other crud. Staff were friendly and helpful, but more attention to cleanliness would help. One more thing, this area is not the best -- a good many homeless people were living either in the park three blocks away or wandering the streets at all hours. We parked a few blocks away when we got back from dinner, and the walk to the hotel was not without a moment or two of concern. No police presence that we saw, unfortunately, but our sense was that Portland itself was struggling.

10

Deborah

22 May 2025

·

Stayed 4 nights

Hotel was very nice, clean and well kept. Only issue is the unfortunate, significant homeless population around the hotel. Very sad.

10

Rachelle

4 Feb 2025

·

Stayed 2 nights

Perfect location

10

Christa

19 Mar 2025

·

Stayed 1 night

Nice rooms, friendly staff, very convenient to the Portland Art Musrum and State Theater! Add on breakfast definitely worth it

10

Eric

9 Aug 2024

·

Stayed 1 night

Short walk to the water and the center of the old port. Room was clean and comfortable. Restaurant on the top floor had incredible views of the city; definitely recommend going up there for at least a drink.

10

Colin

27 Sept 2023

·

Stayed 2 nights

Great hotel, located within a 15 minute walk to the seafront.

8

Kimberly

25 Jun 2025

·

Stayed 1 night

The hotel itself was nice a bit dated but the location was a bit far from the waterfront.

8

Heather

11 Nov 2024

·

Stayed 1 night

Great location, easy parking, excellent experience.

10

LOLA

21 Jun 2025

·

Stayed 1 night

Hotel was in a great location. Staff was very nice

10

Carla

30 Apr 2023

·

Close to everything, felt safe in the area, the staff was very friendly and gave us dining recommendations. It’s a great area and we were able to walk everywhere, the hotel also has transportation which was a plus.

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Dining

Breakfast and on-site venues (C2 and the Top of the East) earn praise for tasty food, drinks, and views. Experiences can be inconsistent, with slow or unavailable room service, occasional closures or understaffing, and some finding prices high.

Related guest reviews

10

alex

16 Mar 2024

·

Stayed 1 night

Friendly front desk staff. Be prepared for expensive parking. Clean room and bathroom. There was no hot water in the shower, only warm. They offer valet parking with a text to recall it. The coffee shop was closed in the morning while staff was out on break, a little strange. Received no service in 10 minutes at the rooftop restaurant, so had to unfortunately leave. Received no service in 10 minutes at the downstairs restaurant for breakfast, so had to unfortunately leave. Seems to be a staffing issue, can’t really blame the hotel but these were disappointing experiences.

6

Brien

6 Jul 2025

·

Stayed 1 night

The hotel was fine. It was really strange that they did not have room service. The answer I got was everyone had left for the night at 7 pm on a Sunday night.

10

Christopher

23 Feb 2025

·

Stayed 1 night

Service was amazing, and the food and drink was delicious. Room had a pleasant view as did the Top of the East cocktail lounge. The restaurant C2 had wonderful food and great hospitality all around.

6

Candice

1 Aug 2024

·

Stayed 5 nights

Hotel was nice but overpriced. The restaurant food was not good and also too pricey. Parking should be included but you have to pay for that as well. This hotel does not offer anything special above any other hotel to justify the price. Probably would not stay again.

10

Kailey

16 Aug 2024

·

Stayed 4 nights

This was a very nice hotel! Everywhere was extremely clean and they had 2 restaurants in the hotel to choose from. The rooftop bar is beautiful and the bar staff were excellent and friendly!

8

Kimberly

3 Jun 2024

·

Stayed 1 night

We enjoyed the room but the Top of the East was our destination for our 40th birthday- it was TERRIBLE. The service was very very slow- and though we had reservations it took 45 before we were served our first drink. We were going to a show and waited forever for sun-par food served very disjointed( there were 6 of us) two at a time with long periods in between we had apps. Not sure why everything took so long. It was honestly the worst service I have ever had and considering the prices of everything, it seems like it’s robbery. The views were beautiful at least but my friend was disappointed that she chose your establishment to celebrate her birthday. How unfortunate that they paid top dollar for a babysitter to spend too much money and miss the beginning of a show with having 5:30 reservations. I remember when the Top of the East was fun, beautiful and the place to enjoy good food, service and friends

10

Gregory

23 Sept 2024

·

Stayed 1 night

Great staff. Excellent room service. Nice room. Fair rates. A wonderful choice in Portland! A-

6

john

3 Mar 2025

·

Stayed 2 nights

Restaurant food was good.

10

Bradley

8 Dec 2024

·

Stayed 1 night

Building is quite old (originated in 1927), but had a complete renewal done inside. Room was very nicely appointed and bed was great. Loved the shower! Breakfast deal as an add on to the room charge was fantastic. Breakfast for 2 let's you pick any 2 main dishes (I had a 3 egg omelette with my choice of 3 ingredients, plus excellent potatoes, choice of bread) non-alcoholic beverage (we both had coffee) and juice. The food was great and the price was unbeatable.

10

Bruce

22 Jan 2023

·

Stayed 1 night

... All was very good, except for room service. Problem was no one would answer, and took front desk to intercede twice to get any response. Food was fine at the end

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Month	Average price
January	US$115
February	US$115
March	US$114
April	US$136
May	US$230
June	US$352
July	US$444
August	US$402
September	US$359
October	US$338
November	US$154
December	US$117

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $428	18 $419	19 $676
20 $194	21 $327	22 $446	23 $613	24 $616	25 $899	26 $936
27 $297	28 $521	29 $577	30 $549

Su	Mo	Tu	We	Th	Fr	Sa
				1 $353	2 $488	3 $836
4 $566	5 $577	6 $865	7 $535	8 $703	9 $483	10
11 $341	12 $406	13	14 $454	15	16 $687	17 $649
18 $288	19 $308	20 $452	21 $473	22 $487	23 $444	24 $445
25 $221	26 $234	27 $260	28 $241	29 $232	30 $228	31 $233

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Monthly average prices

About this property

Location

Room options

Room, 2 Double Beds

Standard Room, 1 King Bed (Hearing Accessible)

Room, 1 King Bed

Room, 2 Double Beds, Harbor View

Room, 1 King Bed, Harbor View

Standard Room, 2 Double Beds, Accessible (Mobility Accessible, Roll-In Shower)

Superior Suite, 1 Bedroom, City View

Room, 2 Double Beds, City View

Room, 1 King Bed, City View

Deluxe Room, 2 Double Beds, City View (Hearing Accessible)

Superior Suite, 1 King Bed with Sofa Bed (Hearing Accessible)

Standard Room, 1 King Bed, Accessible (Mobility Hearing Access, Roll-In Shower)

Standard Room, 2 Double Beds (Hearing Accessible)

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Westin Portland Harborview

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