Name: Clarion Hotel Portland Airport ME
Address: 1230 Congress Street, Portland, Maine, United States of America, Portland, Maine, US
Price range: US$95–US$384 per night
Rating: 7.83

What guests think

Clarion Hotel Portland Airport ME draws mixed feedback: many praise its convenient location for the airport, transportation center and Thompson’s Point, friendly staff, shuttle service and indoor pool, while others report dated spaces, inconsistent cleanliness, and occasional service hiccups.

Rooms are often comfortable, but decor feels dated, bathrooms can be tight, some rooms have small or high windows with limited views, and Wi‑Fi reliability varies. The pool and hot tub are appreciated yet sometimes need maintenance, and the free shuttle is useful though schedules may not cover very early or late times. On-site dining is limited to a paid breakfast on select days, with mixed feedback on quality and no operating restaurant or bar; lobby coffee is usually not free. Overall, expect a convenient, budget-friendly base with trade‑offs in age and consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are a popular perk but cleanliness and maintenance are inconsistent; some report closures or lukewarm water. The free shuttle helps with airport/downtown access, though hours can be limited or inconsistent, and parking is easy.

Related guest reviews

6

Noelia

29 Aug 2025

·

Stayed 1 night

Good got a quick overnight by the airport. But take note that they state airport shuttle but it does Not start till 7:00 am! So if you have an early flight there’s no shuttle service. Wish they posted this. Otherwise it’s a convenient, inexpensive airport hotel.

8

Kevin

24 Oct 2025

·

Stayed 1 night

The hotel itself was dated and in need of renovation. The facilities were clean, but cleanliness can’t hide the wear and tear. The staff, however, was fabulous. Due to a mix up with dispatch, the hotel shuttle was very late picking us up from the airport, and subsequently taking us back to the airport. The front desk clerk, Ketsia, stepped up and together with the GM, Terry saved the day for us. We were extremely grateful

8

Emily

12 Mar 2025

·

Stayed 1 night

Pool and gym area were extremely clean and well kept.

10

Jennifer

22 Aug 2025

·

Stayed 2 nights

Large hotel with lots of rooms and parking. Close to downtown Portland and easy highway access. The hotel is no thrills but is clean, safe, convenient, and has an impressive indoor pool!

6

Gail

18 Aug 2025

·

Stayed 1 night

Pool area and pool was dirty. Pool area needs maintenance. Bathroom in room needs to be cleaner .

10

Jon

16 Oct 2025

·

Stayed 2 nights

This was a very good hotel. Clean. Comfortable. Nice pool and hot tub area. You save by not being in the heart of the city. It’s a short drive to multiple places in Portland so not a big deal. I’d stay there again for sure.

10

Kathy

25 Oct 2025

·

Stayed 1 night

I will definitely book with Clarion again if I need to be close to Maine Health in Portland. They took special care of my needs including a shuttle service leaving every half hour for various locations and a voucher for a hot breakfast for two. The room was attractive and very clean, and the front desk people were very accommodating.

4

Kerri

19 Oct 2025

·

Stayed 1 night

Check in was quick and efficient. Lobby was really nice once you got to your floor and room night and day I always thought that the this chain was a nicer hotel however this one was not where were priced for a two-star if you're lucky. The hot tub was disgusting dirty put my feet in it started itching immediately the pool however was warm which was nice. The heater in the room was extremely loud and kept like popping I thought it was catching on fire I would never stay here again.

2

Isaias

22 Jul 2025

·

Stayed 3 nights

Called during the week to inquire about the airport shuttle and they said to call the day I was there and at baggage claim. On the day I arrived I called at 5:28pm and told them I was outside at baggage claim. They said it would be 15-20mins. Waited and finally at 6:13pm ordered Uber since they never arrived. When I arrived to the hotel sure enough the shuttle van was there parked at the hotel. When o checked in I asked what happened and all they could say was “Oh Sorry” it never showed up.

10

samantha

20 Apr 2025

·

Stayed 1 night

Great stay at clarion! Staff were very kind and friendly- room was comfy and large. The pool/hot tub area was nice too- especially on a cold day like when I was visiting

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Cleanliness

Many guests found rooms and common areas clean, but recurring complaints cite musty odors, stained carpets, mold or hair in bathrooms, and occasional pest reports. Housekeeping service can be missed or delayed.

Related guest reviews

4

Leona

17 Sept 2025

·

Stayed 1 night

Room reeked of chemicals, no way to get fresh air. Bloodstained comforter, no soap in shower or by the sink to wash your hands, some other stain on the floor. Service was good, as they called in someone to get us a new comforter. Convenient location for the transportation center.

4

Jocelyn

18 Aug 2025

·

Stayed 1 night

The room was not clean. The bathroom had black mold in the shower and the bowed curtain rod was installed so closely to the shower head the curtain was touching your body when showering. The outlet switch in the bathroom was grimy and also had mold around the plate. The hallway carpet was dingy and stained and smelly. Not a good experience.

4

Mohammad Fawad

18 Aug 2025

·

Stayed 4 nights

Desperately needs a facelift, squeaky elevator door, weird and bizarre looking front desk staff, mold in the tub and AC vent

2

Tasha

9 Jun 2025

·

Stayed 1 night

I am not the type of person to ever leave negative reviews. Upon arrival, the gentleman who checked us in was rude and disrespectful towards us. He seemed very frustrated that I asked to pay for the room in cash. Upon arrival to our room we found The bathroom was not cleaned what I would say up to par. But we did not let that get to us we went about our day. When we got back from dinner we got stuck in the elevator. Not enjoyable. When it came time for us to go to bed is when things what significantly downhill. As my friend went to get into her bed. She pulled down the covers and a used condom and condom wrapper fell out of her bed. At this point, we’re absolutely appalled so we went down to the front desk. I asked to have someone go upstairs and change the bedding on both beds and said that I would be seeking some type of compensation. It had been obviously clear that our room was not properly clean and it was disgusting to find what we found in the bed. We seemed to be an inconvenience to them and all that happened was we were handed two piles of new bedding and told to go change the bed ourselves. I said I wanted to speak to a manager and I was told I’d have to call during the week. I called today and was told that the only thing they could do was to give us a refund of $100 on almost our $300 night stay. I feel this was inadequate and we should have not had to pay for a room that was disgusting. We were 3 hours from home and there for an event so not like we could go home

4

Rick

14 Oct 2025

·

Stayed 6 nights

This hotel needs a major upgrade. Dirt everywhere -- rugs, elevator buttons, dust on the bathroom light switch. Doors, wallpaper, fixtures dated and worn out. Dark hallways. Elevator is very slow and small. I asked for a sheets/comforters change because they smelled funky. It wasn't done until we asked two days running. Dirty towels taken but no clean ones left. The nonsmoking room smelled vaguely of cigarette smoke. No coffee in lobby unless restaurant is closed. Elevator is small and slow. It's close to downtown and less expensive than others but you'll get what you pay for.

8

Don

14 Sept 2025

·

Stayed 1 night

The hotel was very clean and the staff were friendly and helpful! The hotel was convenient for our needs on this short stay.

4

Heather

26 Jul 2025

·

Stayed 2 nights

Everyone in my party has bed bug bites. We were in three separate rooms!!! ICK!

10

Melinda

30 Nov 2025

·

Stayed 2 nights

I was pleasantly surprised at the quality of the hotel. Nice and clean, friendly staff, a positive experience.

6

Daniel

1 Nov 2025

·

Stayed 1 night

The lobby and the staff for check-in and check out were very nice and clean in the lobby. The hallway ceilings are dated and dark. Our room had hair in the bathtub. The floor looked like it needed to be vacuumed in the bathroom. There were stuff all over it the shower, drain tub drain Was corroded and very unsanitary looking there was big spots and stains all over the carpet in the room. It needs to be replaced. It’s nasty. The bathroom floor looked to be new. They should’ve put the same floor in the bedroom. The curtains were all torn and look like a cat had came in and just Clawed all the curtains they were in strips. Matress was not the best.

4

James

20 Jul 2025

·

Stayed 11 nights

Black mold, terrible smell, uncomfortable beds, stained carpets, water damage everywhere.

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Rooms

Guests often describe beds as comfortable and rooms quiet enough for short stays. Decor is dated, bathrooms are small, some rooms have high or small windows with limited views, and Wi‑Fi reliability can be poor.

Related guest reviews

10

Kimberly

8 Nov 2025

·

Stayed 1 night

The room was clean, very quiet and the king bed was so comfortable.

8

Susan

20 Oct 2025

·

Stayed 1 night

Looks a bit rundown from the outside but the rooms were clean and comfortable. Front desk staff was very kind and we were able to choose from several walkable options for dinner.

8

Richard

13 Oct 2024

·

Stayed 2 nights

Wifi is poor. Connection is weak or not at all

6

justin

16 Aug 2025

·

Stayed 1 night

To begin, the entrance to the property is poorly marked. We drove past it before noticing the hotel. It was a challenge to get to the actual hotel entrance. The exterior has a look of an older marginally maintained hotel. It shares a portion of its parking lot with two other businesses that did not look enticing. The room doors on our floor did not look in great shape. The window sheers in our room were in shreds. The curtains were okay, just barely covered the window. The A/C was not the best but kept the room cool. The bed was comfortable, and the bathroom was acceptable. Breakfast was not included in the room rate. There is a restaurant of some fashion off the lobby. We did not partake, so I cannot offer a review of it.

10

Cody

30 Sept 2025

·

Stayed 1 night

Front desk guest service was friendly, easy, and reliable. The room was more spacious than I anticipated, although the bathroom was as small as you’d expect. They only have bars of soap for the bathroom. I did a quick trip so I thought it was better than expected. There are noticeable areas that need to be refurbished (like torn curtains) but for a night’s stay it was serviceable.

8

Griselda

8 Apr 2025

·

Stayed 1 night

Very comfortable bed and pillows.

6

John

22 Aug 2025

·

Stayed 1 night

Dated property could use some tlc

4

David

13 Oct 2024

·

Stayed 1 night

NO INTERNET. Restaurant ran out of food at breakfast! Only good part was noon check and ESPN

10

Robert

22 Oct 2025

·

Stayed 1 night

Room was clean and comfortable. Bathroom is too small.

8

Michelle

9 Aug 2024

·

Stayed 1 night

Our room had small windows at the top of the room that gave it a subterranean feel. Room furniture had not been well-maintained.

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Service

Feedback is mixed: numerous mentions of friendly, accommodating front-desk and shuttle staff, but also recurring reports of rude interactions, long check‑in delays, rooms not ready, and communication issues.

Related guest reviews

10

Kurt

20 Oct 2025

·

Stayed 1 night

Had great stay here and the staff took care of us. Clean hotel and would certainly stay here again. Quiet too.

2

Mark

5 Oct 2025

·

Stayed 1 night

Paid for a double room with King bed but they put us in a small room with two double beds. They never bothered to tell us at check-in. When we opened the door to the room we realized it wasnt what we paid for so we lugged our suitcases, etc. back to the full lobby only to have the very rude woman at the front desk tell me they are full and its not their fault. "You need to call Hotels.com". How about I'm sorry or something polite. Nope, more of a get lost not my problem attitude.

8

Kevin

24 Oct 2025

·

Stayed 1 night

The hotel itself was dated and in need of renovation. The facilities were clean, but cleanliness can’t hide the wear and tear. The staff, however, was fabulous. Due to a mix up with dispatch, the hotel shuttle was very late picking us up from the airport, and subsequently taking us back to the airport. The front desk clerk, Ketsia, stepped up and together with the GM, Terry saved the day for us. We were extremely grateful

2

Laura

18 Jul 2025

·

Stayed 2 nights

Housekeeping checked me out and stripped my room before I even checked out. Check out is at noon. I went to breakfast at 9 and specifically told the very pushy housekeeper that I was not leaving I was not yet checking out and I am coming back to my room. I came back at 10am to nap before checking out and driving four hours home. They stripped down my bed, room, emptied the fridge and were in there preparing for the next guess before I even checked out. Then when asked why she said oops I didn’t see a bag in there so I thought you left. At 9am? Unacceptable. I will not stay here again and as a travel nurse, I will remove your hotel from our list of acceptable accommodations

4

Sara

7 Aug 2025

·

Stayed 1 night

The room was not ready when i arrived at 4:20pm. I was informed they were down one house keeper. The front desk said they would call when the room was ready. I called at 530pm, and it was atill not ready. I called again at 630pm and was told the room was ready but no one called me to tell me. I was waiting outside for 2 hours. Very disappointing and frustrating.

2

Ryan

13 Apr 2025

·

Stayed 2 nights

Front desk is so rude and full of personal drama conversations. Housekeepers were INSANELY loud and fighting all two mornings i was there. Swearing and yelling at each other. Ill never go back here and I definitely will not recommend this place to anyone.

10

Kathy

25 Oct 2025

·

Stayed 1 night

I will definitely book with Clarion again if I need to be close to Maine Health in Portland. They took special care of my needs including a shuttle service leaving every half hour for various locations and a voucher for a hot breakfast for two. The room was attractive and very clean, and the front desk people were very accommodating.

6

Line

28 Apr 2025

·

Stayed 1 night

Horrible service in the reception. Worst I have ever experienced.

10

Tina

20 Mar 2025

·

Stayed 1 night

I stay here often when traveling, easy hop to the Concord Trailways Station. The guy at the front desk was AMAZINGLY helpful. Will stay again.

2

Stephanie

26 Sept 2025

·

Stayed 1 night

Check in was supposed to be 3pm, room was not complete. We were told to come back multiple times. Supposedly waiting for supervisor to inspect room. It was well after 430 pm before check in was completed. No apology from manager offered.

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Location

Convenient for Portland International Jetport, the Transportation Center and Thompson’s Point, with easy highway access and a short drive to downtown. The immediate area is not ideal for walking to major attractions.

Related guest reviews

8

Donald

13 Aug 2025

·

Stayed 4 nights

Transport access was excellent and all we had to do was book through the desk. Decor and condition a bit dated but serviceable. Reasonable price. About a mile from downtown. Easy access to Amtrak station.

8

Brenden

14 Aug 2024

·

Stayed 1 night

Clarion was a perfect spot for us. We went to a show at Thompson's Point, and it was a really easy drive to and from there. The check in and out times are super reasonable, and there is a pool and hot tub to ease those dancing pains. The bathrooms were clean, but very oddly set up. We'll be staying here every time we go to Thompson's Point!

10

Joel Semere

21 Aug 2025

·

Stayed 1 night

Right by the Amtrak, and on the main street to the city!

10

Debra

8 Oct 2025

·

Stayed 1 night

Great location for an early flight!

10

Jennifer

22 Aug 2025

·

Stayed 2 nights

Large hotel with lots of rooms and parking. Close to downtown Portland and easy highway access. The hotel is no thrills but is clean, safe, convenient, and has an impressive indoor pool!

8

Camille

6 Oct 2024

·

Stayed 2 nights

Overall a good hotel! The staff are amazing — very friendly and helpful. The property itself is a bit dated, with some rust in the bathroom fixtures and a little bit of a musty smell in my bedroom. The area around the hotel is not walkable; however, they offer an airport shuttle, and it’s easy to take an Uber or a bus downtown.

10

Shirley

15 Jul 2025

·

Stayed 1 night

Staff welcoming, friendly and very helpful in providing the various types of eateries nearby. The shuttle bus on call when needed. I enjoyed my stay at the Clarion. Hotel is right near the Portland Transportation Center (literally located back door--walkable)

10

Sarah

12 Aug 2025

·

Stayed 1 night

Nice hotel, walking distance to the Thompson Point venue

10

Betty Jo

27 Oct 2025

·

Stayed 1 night

Great location. Very quite considering it was by the airport.

10

Shane

16 Oct 2024

·

Stayed 1 night

Very close to downtown, very short drive. Easy to get to. Clean and the staff were very pleasant. I would stay here again!

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Dining

On-site options are limited to a paid breakfast that operates only on certain days; quality feedback is mixed. There is no operating restaurant or bar and lobby coffee is often not complimentary.

Related guest reviews

8

Jennifer

25 Aug 2025

·

Stayed 1 night

Nice sized room, good location, free bagels and muffins for breakfast.

10

Ronald

9 May 2025

·

Stayed 2 nights

We had a wonderful stay in the Clarion Hotel, Portland. The only negative was that they had no coffee available except for the poor quality coffee available in the room, or for purchase in the breakfast area. I would have expected a breakfast buffet with coffee as part of our room charge, but that was not the case. Otherwise, it was a great hotel and staff.

6

Barbara

7 Mar 2025

·

Stayed 1 night

They said there was a Bar and restaurant in the hotel. It was closed during covid and never reopened.

10

CORLISS

18 Sept 2024

·

Stayed 1 night

A very good basic hotel convenient to the airport and medical facilities. There is a shuttle and ample parking. Restaurant serves breakfast (Weds-Sun only) but no other meals.

2

Veronica

10 Aug 2025

·

Stayed 1 night

Friendly staff, hotel registration area clean and smelled great. I am sure the rest of the hotel was just as clean. The reason for my poor review is as follows. Pictures on the site are deceiving. It shows a bar to have cocktails. We wanted food and beverages on site so we did not have to drive, breakfast items were the only food available besides vending machines. It was a big disappointment considering I spent a great deal of time locating the perfect hotel. After the clerk advised me of no bar or restaurant were no longer offered at the hotel she offered me a refund. Sadly I booked through a third person Expedia and was not able to cancel my reservation in any way. I booked and stayed somewhere else that had bar and restaurant on site.

6

william

26 Aug 2025

·

Stayed 1 night

Was told free breakfast but when checked in told no.

8

Mark

1 Aug 2025

·

Stayed 3 nights

Breakfast food served out of a closet was a little odd, but it did taste good.

6

John

3 Jun 2025

·

Stayed 1 night

Very clean, but unable to obtain food. Restaurant wasn't open.

8

trina

6 Aug 2024

·

Stayed 1 night

Older hotel but fairly well maintained. Quiet and comfortable room. Breakfast was lacking for standard hotel breakfast. It was in a tiny closet like area and offered only toast and a few pastries.

8

Lynn

26 Nov 2024

·

Stayed 1 night

The breakfast is very good and inexpensive.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$73
February	US$75
March	US$74
April	US$78
May	US$103
June	US$146
July	US$178
August	US$196
September	US$157
October	US$153
November	US$82
December	US$77

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $152	17 $140	18 $240	19 $256
20 $135	21 $135	22 $135	23	24 $116	25 $273	26 $384
27 $131	28 $113	29 $113	30 $113

Su	Mo	Tu	We	Th	Fr	Sa
				1 $123	2 $224	3 $304
4 $123	5 $123	6 $123	7 $123	8 $123	9 $231	10 $231
11 $146	12 $119	13 $119	14 $119	15 $158	16 $173	17 $173
18 $102	19 $102	20 $102	21 $102	22 $102	23 $146	24 $146
25 $95	26 $95	27 $95	28 $95	29 $95	30 $119	31 $119

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Monthly average prices

About this property

Location

Room options

Room, 2 Double Beds, Accessible (Roll-In Shower)

Double Room, 2 Double Beds

Room, 1 King Bed (Pet-Friendly)

Room, 2 Double Beds (Pet-Friendly)

Room, 2 Double Beds, Accessible

Room, 1 King Bed

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Clarion Hotel Portland Airport ME

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Prices for upcoming dates