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Hawthorne Hotel

Amenities

  • Parking

  • Restaurant

  • Non-Smoking Rooms

  • Business Center

  • Housekeeping

  • Banquet Facilities

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Property description

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. This hotel also features wedding services, complimentary use of a nearby fitness facility, and a ballroom.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Hawthorne Hotel, travelers praise the central Salem location and historic charm, consistently highlighting friendly staff, comfortable beds, and convenient on-site dining, while noting compact rooms typical of an older property.

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Facilities

Basic

Cleanliness

Inconsistent

Rooms

Small

Service

Friendly

Location

Central

Dining

Tasty

Was this helpful?

8

David

IAN-logo

3 days ago

·

Stayed 1 night

This hotel has been around for decades, and it matches the Salem surrounding properties. Staff were friendly, but room was like stepping back in time. No mini fridge, and ice was hard to find. Space is a bit tight in the bath area. One night stay was fine.
This hotel has been around for decades, and it matches the Salem surrounding properties. Staff were friendly, but room was like stepping back in time. No mini fridge, and ice was hard to find. Space is a bit tight in the bath area. One night stay was fine.
10

Jaclyn

IAN-logo

4 days ago

·

Stayed 3 nights

The room was clean and the bar staff was friendly and very helpful.
The room was clean and the bar staff was friendly and very helpful.
6

Richard

IAN-logo

2 weeks ago

·

Stayed 2 nights

The hotel has much cha and character. Our room however was very small. It was the last one available and we realised why. Room 301 should really be a single. With a single bed there might be enough room to accommodate a wardrobe or a chest of drawers. It was classed as an economy room but at over $200 a night we expected better.
The hotel has much cha and character. Our room however was very small. It was the last one available and we realised why. Room 301 should really be a single. With a single bed there might be enough room to accommodate a wardrobe or a chest of drawers. It was classed as an economy room but at over $200 a night we expected better.
8

Susan D

IAN-logo

2 weeks ago

·

Stayed 1 night

Due to street work, water unexpectedly wasn’t available on the top floors. The staff handled it very well, keeping guests informed and offering a full refund to guests choosing not to stay. As we had not travelled far, we decided to head home. We would not hesitate to book again. Fantastic location, unflappable staff. Kudos.
Due to street work, water unexpectedly wasn’t available on the top floors. The staff handled it very well, keeping guests informed and offering a full refund to guests choosing not to stay. As we had not travelled far, we decided to head home. We would not hesitate to book again. Fantastic location, unflappable staff. Kudos.
4

Douglas

IAN-logo

2 weeks ago

·

Stayed 2 nights

The hotel was nice looking and had good historical value. It’s in a good location. The cleanliness of the room was average to above average. The beds were not good. Solid hard foam mattress. Very uncomfortable. The staff was there to do a job but really did not succeed. Not too friendly. Seemed to be a younger / inexperienced staff. Upon check in really no information was given. Had to ask for the complimentary bottles of water. Breakfast was ok and was served between 7am and 9am and not complementary. The thermostat in the room wasn’t operating. The hotel regulated the temperature. Pretty warm. Front desk suggested to just open the window. I would rate our overall experience a 3.
The hotel was nice looking and had good historical value. It’s in a good location. The cleanliness of the room was average to above average. The beds were not good. Solid hard foam mattress. Very uncomfortable. The staff was there to do a job but really did not succeed. Not too friendly. Seemed to be a younger / inexperienced staff. Upon check in really no information was given. Had to ask for the complimentary bottles of water. Breakfast was ok and was served between 7am and 9am and not complementary. The thermostat in the room wasn’t operating. The hotel regulated the temperature. Pretty warm. Front desk suggested to just open the window. I would rate our overall experience a 3.
18 Washington Square West, Downtown Salem, Salem, Massachusetts, United States of America

Location

With a stay at Hawthorne Hotel, you'll be centrally located in Salem, steps from Salem Common and Salem Witch Museum. This historic hotel is 0.2 mi (0.4 km) from Salem Witch Trials Memorial and 0.3 mi (0.6 km) from Salem Maritime National Historic Site.

Salem Common(0.1 Miles)

Salem Witch Museum(0.1 Miles)

Peabody Essex Museum(0.2 Miles)

New England Pirate Museum(0.2 Miles)

Salem Witch Trials Memorial(0.2 Miles)

Old Burying Point Cemetery(0.2 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 16:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free self-parking is available on-site. However, parking is limited.

Cooked-to-order breakfasts are available daily from 7:30 AM to 11:00 AM for a fee of approximately USD 12.50 for adults and USD 8 for children.

Yes, pets are allowed in specific rooms only, with a fee of USD 75 per accommodation, per night. Service animals are exempt from fees.

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

The property offers step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility features are not provided.

The hotel is centrally located in Salem, steps from Salem Common and Salem Witch Museum, and is approximately 0.2 miles from the Salem Witch Trials Memorial and 0.3 miles from the Salem Maritime National Historic Site.

Up to 3 children aged 18 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Cribs are available for a fee of USD 10.63 per night, and rollaway beds are available for a fee of USD 15.94 per night. Advance request or confirmation is required for both.

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